The Customer Account Analyst is responsible in ensuring accurate recording, analyzing, reporting and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customers account from day one (1) account set-up to ordering payment cycle.

1. Ensures timely collection of accounts receivables.
2. Coordinates with customer and Territory Business Managers (TBM) and/or Regional Sales Managers (RSM) on the collection of maturing and/or overdue accounts.
3. Evaluates customer requirements to minimize hold orders and recommends necessary moves.
4. Reviews and reconciles customers' account ledgers.
5. Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
6. Prepares and maintains Accounts Receivable Aging Schedule per TBM to be submitted on a weekly basis.
7. Prepares collection letters for delinquent accounts.
8. Generates and mails monthly Statement of Account to customers.
9. Attends to AR related queries and complaints from customers, TBMs and RSMs.
10. Prepares and submits the Monthly Report.
11. Monitors inventory and usage of accountable forms.
12. Monitors collection of withholding tax certificates.
13. Issues and records in the system Collection Receipts for all collections for the day. Sending of Collection Receipt to the customer.
14. Ensure Cash and Check are deposited timely to the bank for posting.
15. Ensure timely charging of bank facilities.
16. Ensure proper handling of returned checks.
17. Updating the Bank Statement File monitoring, ensure all payment are map accordingly
18. Performs other task as maybe assigned by the immediate superior.

• Data entry for SR creation and CoC processing as per subcontracting models (distribution of tasks in eTrade) or for Registration and Licensing activities 

• Assists in the processing of standard files (Route B and C without Inspection) following the Business Rules, Country Instructions and other related similar references in relation to the productivity and quality targets 

• Accurately and efficiently encodes information in eTrade based on received documents, Business Rules, Country Instructions, and other related or similar references. 

• Review information encoded in the system based on the received trade documents to ensure that these are correctly and completely registered in the application system and administer the correction of data as needed. 

• Assists in amending reports based on review done by the Conformance Analyst or Key Account Officer, as necessary and under the guidance of the Supervisor. 

• Provides suggestions on process improvements. 

• Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to their knowledge. 

• Performs other responsibilities as may be assigned by Supervisor to achieve operations efficiency. 

• Assists in the maintenance of the company’s Quality Management System and the Certification Center’s compliance to the IFIA-CBCA Code of Practice and relevant standards (e.g. ISO 17020, ISO 17065)  

The Safety Specialist is responsible for coordinating and implementing Occupational Safety and Health plans and programs of Pilmico.  He/she inspect workplaces for adherence to regulations on safety, health, and the environment. He/she also develops programs to prevent harm or injury to workers and damage to the environment.

Key Roles & Responsibilities:

1. Identifies and evaluates hazardous conditions and practices in the workplace. Conducts on-site inspections to assess physical conditions and safe work practices. Implements immediate corrective actions appropriately.
2. Develop controls for identified hazards and unsafe conditions. Measures and evaluates the effectiveness of the hazard control system, policies, and procedures and recommends changes if necessary.
3. Reports, analyzes, interprets all incidents, or accidents and loss. Review injury and property damage reports. Prepares comprehensive recommendations for corrective action of an incident. Develops and implements recurrence prevention programs and procedures. 
4. Provides continuing education and oversight to all employees, business partners and other third parties to ensure consistent implementation of plans and programs. 
5. Directs industrial hygiene, occupational and general safety programs to ensure a safe environment and comply with safety standards. 
6. Facilitate compliance with occupational health and safety (OSH) guidelines. He/She will provide advice on measures to minimize hazards or unhealthy situations. He/She will also be on a constant lookout for violations.
7. Implements fire prevention and protection programs and organize fire brigades to ensure maximum safety. 
8. Serves as Secretary to the health and safety committee; (prepares minutes of the meetings; report status of recommendations made; notify members of the meetings; and, submit to the management a report of the activities of the committee, including recommendations made
9. Acts in an advisory capacity on all matters pertaining to safety for the guidance of the management and the workers
10. Acts as Driver Trainer and Defensive Driving assessor in support of Driver Safety program of the company 
11. Conducts investigation of accidents and submit his separate report and analysis of accidents to the management 
12. Conducts safety inspections on a daily basis and recommend/suggest corrective actions 
13. Conducts risk assessment processes such as Hazard Identification Risk Assessment and Control (HIRAC) and Job Hazard Analysis (JHA) 
14. Maintains or help in the maintenance of an efficient accident record system and coordinates actions taken by supervisors to eliminate accident causes 
15. Provides assistance to the government agencies in the conduct of safety inspection, accident investigation and any other related programs 
16. Coordinates with different departments in communicating the safety performance, compliance and policies of the company
17. Adhere and support the strict implementation of ASF protocols.
18. Support Farms in the execution of self-managed Safety activities and audits
19. Performs other duties as assigned.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Account Manager Associate - Reporting Specialist

Schedule: Monday to Friday, 9am - 6pm EST ( 10pm-7am PHT)

Salary Range: 800-1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and analytical Account Manager Associate to join our team as a Reporting Specialist. In this role, you will play a crucial part in ensuring accurate and timely reporting by pulling daily & weekly reports from Excel and other data sources. The ideal candidate possesses strong Excel skills, a keen eye for data accuracy, and a proactive approach to problem-solving. Your contributions will directly impact decision-making processes and help drive our business's success.

If you are a driven and detail-oriented individual with a passion for data analysis and reporting, we invite you to apply for the position of Account Manager Associate - Reporting Specialist. Join our team and contribute to the success of our business by providing accurate, insightful, and actionable reports on a daily basis.

Duties and Responsibilities:

• Data Extraction: Utilize advanced Excel techniques to extract and compile relevant data from various sources. 
• Report Generation: Generate daily reports showcasing key metrics, performance indicators, and other relevant data that provide insights into the business's operations, client interactions, and sales activities.
• Data Accuracy: Ensure the accuracy and integrity of all data extracted and reported, performing thorough quality checks and validation procedures to identify and rectify any discrepancies.
• Report Customization: Collaborate with Account Managers and other stakeholders to understand their specific reporting needs and customize daily reports accordingly.
• Data Analysis: Analyze trends and patterns within the reports to identify potential areas for improvement, growth opportunities, and actionable insights.
• Collaboration: Work closely with cross-functional teams, including Account Managers, Data Analysts, and IT, to ensure smooth data flow and reporting processes.

• 2+ years’ experience in Business, Finance, Analytics, or a related field.
• Proficiency in Microsoft Excel
• Must be fluent in English (written & spoken)
• Strong analytical mindset with a keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Problem-solving orientation with a proactive and self-motivated attitude.
• Prior experience in data extraction, analysis, and reporting is a plus.

We are looking for an Accounts Receivable Associate to join our team. The ideal candidate will be responsible for processing and monitoring incoming payments and securing revenue by verifying and posting receipts. You will also be required to resolve discrepancies and take appropriate actions. If you have a strong attention to detail and excellent organizational skills, we encourage you to apply!

TPS Corp is seeking a highly-driven and experienced Talent Acquisition Officer to join our dynamic HR team. As a Talent Acquisition Officer, you will play a crucial role in facilitating the recruitment and selection process for TPS Corp by attracting and hiring top talent.

In this role, you will be responsible for managing the end-to-end recruitment process, partnering with hiring managers to understand their staffing needs, and sourcing and evaluating potential candidates. Moreover, you will have the opportunity to develop and implement innovative recruitment strategies and programs to enhance TPS Corp's talent acquisition capabilities.

Responsibilities

• Manage the full cycle recruitment process, including job posting, candidate screening, interview scheduling, and providing feedback to candidates
• Collaborate with hiring managers to identify hiring needs and develop job descriptions
• Utilize various sourcing channels to identify and attract qualified candidates, including job boards, social media, employee referrals, and networking events
• Conduct thorough and efficient candidate assessments, including resume screening, interviews, and reference checks
• Provide a positive and engaging candidate experience throughout the recruitment process
• Coordinate and participate in interview panels to assess candidate competence and culture fit
• Stay up-to-date with industry trends and best practices in talent acquisition to continuously improve recruitment strategies

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Proven experience as a Talent Acquisition Officer or similar role, preferably in a fast-paced and dynamic environment
• In-depth knowledge of recruitment strategies, tools, and techniques
• Strong understanding of recruitment metrics and performance indicators
• Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders at all levels
• Ability to prioritize and manage multiple recruitment projects simultaneously
• Proficient in the use of applicant tracking systems and other HR software tools

Seeking a suitably qualified, experienced, and reliable Logistics Officer (Concentrate) to be based at Poro Point La Union who will oversee the general operations and activities at the Poro-Point warehouse which includes receiving and shipping deliveries, conducting stock checks, recording warehouse transactions, storage of inventory, and guaranteeing the safe and efficient operation of the material handling equipment. The role will report to the Supervisor-Process Operations (Concentrate Logistics).

Key tasks and responsibilities:

• Plan, tracking and receiving of deliveries from Didipio Mine and assign operators to drive the trucks back to site after unloading
• Supervise loading and unloading of materials and maintaining records of daily inventory of copper concentrate and lifting equipment at Poro warehouse
• Ensure timely submission of report data and/or regularly generates complete cycle delivery/trucking receiving reports
• Prepare accurate delivery reports and keep track records of every haul truck per delivery especially actual tonnes received after unloading and report daily to Concentrate Logistics Team
• Assist in the preparation and processing of all relevant documents, regulatory permits (MGB, BOC, OTP, etc), and clearances needed prior to, during and after every shipment
• Maintain proper organization and efficient filing of all documents both electronic and hard copies, i.e. Parcel Manifest, Weight Receipts, Outward Truck Manifest, OTP, Daily trucking report and inventory of lifting equipments
• Promptly report any warehouse, shipping and trucking operational issues/concerns including delays, incidents, or any other emergencies to immediate supervisor
• Ensure that any warehousing and trucking incident is reported to Concentrate Logistics Team immediately and conducts incident investigation in accordance with SOPs
• Assist new team members in understanding the HSE requirements – exercise positive peer influence to enhance safe behaviour
• Assist contractors in facilitation of shipment and other warehouse operations when required at Port
• Care and watch out for the safety of co-workers and people entering the area

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Job Title: Technical Lead/Chief Technology Officer

Salary Range: $2,500

Schedule: flexible, must be present in meetings

Job Summary:

We are actively seeking an experienced Technical Lead/Chief Technology Officer (CTO) to spearhead an exciting application development project. In this role, you will be responsible for overseeing the development and implementation of our software solutions, collaborating with cross-functional teams, and providing technical leadership. You will work closely with the management team to align our technology roadmap with the company's goals and objectives.

Responsibilities:

• Lead the development and implementation of our software solutions
• Provide technical leadership to the development team
• Collaborate with cross-functional teams to define and execute technology strategies
• Drive innovation and continuous improvement in our software development processes
• Ensure the scalability, security, and reliability of our software solutions
• Stay up-to-date with the latest industry trends and technologies
• Mentor and coach team members to foster professional growth
• Manage vendor relationships and evaluate technology solutions
• Contribute to the development of the company's technology roadmap
• Participate in strategic planning and decision-making processes

• In-depth understanding of how AI systems operate
• Minimum of 5 years hand-on experience
• Strong project management skills
• Extensive experience with software development and architecture
• Strong knowledge of programming languages and frameworks
• Experience with cloud computing and DevOps
• Excellent leadership and communication skills
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving and decision-making abilities

Holidays: PH/US Regular Holidays

Reporting Line

§ This position reports to the Regional Operations Supervisor.

Primary Responsibilities

§ Generally in-charge of maintaining the safety, quality management system and for ensuring the region’s compliance to the Global Business policies and procedures, Corporate Governance, Health and Safety, Operational Integrity, other required management system standards, applicable laws, and approved customer-related commitments.

Specific Responsibilities

§ Ensures compliance to the Group and national policies including, but not limited to the maintenance of the Quality Management System

§ Monitors work for compliance to applicable codes, and accepted engineering practices

§ Develops, maintains, and performs weekly update on program implementation of Health, Safety and Environment (HSE).

§ Acts as the Regional Representative on Health, Safety and Environment.

§ Acts as the Assistant Travel Manager of the region assigned.

§ Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.

§ Prepare detailed reports on audit findings.

§ Oversee the regional management of the OSH program in coordination with the OSH Committee.

§ Shall assist the Supervisor in implementing Operational Integrity (OI) Policies and Procedure.

§ Shall assist the Supervisor to monitors all health, safety and environment activities to ensure that the agreed safety and loss prevention standards are fully implemented and properly followed.

§ Shall assist the Supervisor in accident investigation and reports, assist on recommendation and corrective actions with the close out date and follows up the same to ensure implementation & effectiveness of the corrective action to avoid recurrence of the same.

§ Acts as the Project Representative on Health and Safety Environment (HSE) matters for coordinating and conducting weekly site inspections.

§ Monitoring the identified weaknesses in current procedures and areas of improvements, to ensure improvement plans are implemented.

§ Perform other functions that may be assigned from time to time.

§ Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:

o Demonstrating strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE

o Reacting appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace

o Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements

o Maintaining awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators

o Actively participating in incident investigations and risk assessments as deemed necessary by SGS management

o Fulfilling the requirements needed in the success of the QHSEE Management System

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CSR Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the team and come up with new ideas on maximizing efficiency and productivity.
• Identify and escalate priority issues to the appropriate person.
• Delegate work as necessary.
• Meet or exceed individual/team targets
• Will do productive and administrative work
• Handles customer inquiries and resolve concerns promptly
• Provide accurate and detailed information about our products and services to customers
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills

• A minimum of 2 year of experience as a Customer Service Team lead is required
• Possesses strong communication and written skills
• Proficient in MS Office applications such as MS Word and Excel is advantageous
• Capable of adapting to a fast-paced training environment
• Must be detail-oriented and displays critical thinking
• With pleasing personality.  
• Being an Extrovert is advantageous. 

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Strong interpersonal and customer service abilities.
• Skilled in utilizing CRM/database software to generate reports, extract data, and maintain records.
• Thrives in team-oriented environments and excels in self-management.
• Proven proficiency in Microsoft Office Suite and various operating systems.
• Expert in data and document management.
• Exceptional organizational skills with keen attention to detail.

Nice to Have:

• Australian Client experience
• Client Management
• Marketing and Communication

What will you do?

• Membership Program Support: Administer and deliver support for a variety of member benefits and services.
• Customer Service: Respond to member enquiries and undertake various customer service-focused tasks aimed at providing an enhanced membership experience
• Stakeholder Relationships & Member Engagement: Work with key internal and external stakeholders to deliver upon project requirements and organizational objectives.
• Collaboration & continuous improvement: Cultivate and maintain effective working relationships with internal team and look for opportunities to improve work practices and processes.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the national professional association representing occupational therapists in Australia, providing health care, vocational rehabilitation, and consultancy services. Members benefit from local support and resources, contributing to professional excellence. The association works with government agencies and non-government organizations to shape public policy and collaborates with professional associations in various countries, including the World Federation of Occupational Therapy.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P40,000 to P50,000 (Monthly Package)

Schedule: Monday – Friday (07:30 AM - 04:30 PM AEST)

What are we looking for?

Skills Required:

• Experience in administration, preferably in a sales, stock management and/or procurement capacity
• Experience in data entry, taking sales orders/ processing invoices, quotation
• Proficient knowledge using MS Office Tools (Word, Excel, PDF, PPT, Outlook)
• Ability to be flexible and innovative in a dynamic, smaller team environment Skills Possess professional communication and organisational skills, have a friendly, positive personality and customer-focused attitude
• Candidate with customer support experience are preferred

Nice to Have:

• Excellent analytical, problem solving and attention to detail attributes
• Proven ability to think independently and efficiently handle multiple tasks through to completion with required accuracy
• Record of successfully working collaboratively in a team setting

What will you do?

• Entering of Quotes and Sales Orders in the ERP system
• Client account management and liaison
• Overseeing the Range Plan and Pricing relevant to contract supply in the B2B ordering portal where applicable
• Enforcement/Management of contract pricing arrangements and periodic price reviews
• Expediting supply (order fulfillment) within contract terms
• In-house core stock management to meet major contract client KPI’s
• Be responsible for a number of house and/or contract client accounts. Interface with these clients will also include regular email contact and the nurturing of an ethical and productive working relationship within this portfolio
• Be able to broker highly demanding expectations from clients and manage the realities of the procurement cycle to match or exceed those expectations
• Demonstrate background in sales processing and use of quote/order/invoicing stock management/ERP systems
• Approval of alternate items for clients as required due to deletions or change in standards or suppliers (This process will/could involve internal liaison with company product specialists and Suppliers)
• Management and oversight of the B2B ordering portal for applicable clients that use this facility; requires the updating of Range Plans as they evolve and maintenance of contract pricing

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a fully owned Australian business independently operating for over 40 years with unmatched industry experience. They stock top quality brands that meet industry standards and backed with Australia’s best buying power to ensure value with no compromise on quality and that’s guaranteed. Their mission is to provide quality safety apparel and equipment that assists in the provision of a safe working environment that benefits employees, employers and their families.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

What you'll be doing;

1. Inventory Management and Control:

• Maintain accurate inventory records.

• Implement inventory tracking systems and conduct regular audits.
• Manage inventory levels to ensure availability and optimize storage space.

2. Asset Management:

• Oversee the lifecycle of all company assets.
• Develop and enforce asset management policies and procedures.
• Conduct periodic reviews and valuations of company assets.

3. Warehouse Management:

• Manage day-to-day operations of the warehouse.
• Ensure safe and efficient storage and handling of goods.
• Implement best practices in warehouse management to enhance efficiency.

4. Logistics and Fleet Management:

• Coordinate the logistics of our fleet operations.
• Oversee maintenance, scheduling, and deployment of the fleet.
• Ensure compliance with all transportation and safety regulations.
  
  
  

Education:

• A bachelor's degree in Industrial Engineering, Operations Management, or a related field is preferred. However, candidates with degrees in other disciplines who have relevant experience in inventory and warehouse management may also be considered.
• Additional certifications in supply chain management, logistics, or inventory control would be a plus.

Experience:

• At least 2-3 years of experience in inventory management, warehouse operations, or a related area.
• Experience in a logistics or supply chain role within a similar industry would be advantageous, providing an understanding of the specific challenges and dynamics of the sector.

Technical Skills:

• Proficiency in inventory management systems and software.
• Familiarity with warehouse management systems (WMS) for efficient tracking and management of inventory.
• Basic understanding of data analysis tools and techniques to monitor inventory levels, forecast demand, and optimize stock.

Specialized Skills:

• Strong organizational and multitasking skills, crucial for managing diverse inventory and warehouse activities.
• Effective communication skills for coordinating with different departments and external suppliers or logistics partners.
• Knowledge of lean management principles and practices to enhance warehouse efficiency and reduce waste.
• Ability to develop and implement inventory control procedures and best practices.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the team and come up with new ideas on maximizing efficiency and productivity
• Identify and escalate priority issues to the appropriate person
• Delegate work as necessary
• Will do productive and administrative work
• Handles customer inquiries and resolve concerns promptly
• Provide accurate and detailed information about our products and services to customers
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills

• At least 6 months experience as a Team Lead
• Has email support experience
• A background in automotive, logistics and e-commerce is a plus
• Good communication skills (oral and written)
• Must be detail-oriented and displays critical thinking
• Willing to work on site - Makati

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

The Customer Care Centre is responsible for delivering outstanding consumer experiences that are effortless and delightful. A Customer Contact Centre Officer plays a key role as the first point of contact for Electrolux Home Products consumers and customers. 

A Typical Day Working within the Customer Care Centre is a fast paced and dynamic role, with a number of teams working together to provide our consumers and customers with outstanding experiences. While the focus of each team may differ (as outlined in the Customer Care Centre Capability Framework) every Customer Contact Centre Officer may expect to be responsible for and/or involved in the following on a typical day;

• Managing consumer and customer enquiries by telephone or electronically
• Providing prompt responses and resolutions to customer enquiries ensuring an effortless and delightful experience
• Handling and resolution of consumer and customer complaints from initial contact to finalisation
• Obtaining and evaluating all relevant information to handle enquiries and complaints
• Processing sales orders, forms, applications and requests
• Seeking assistance and / or escalation to the appropriate designate when required to enable the resolution of issues
• Following designated processes and procedures to complete workflow tasks using a range of systems
• Maintaining accurate records of customer interactions and transactions
• Recording relevant details of enquiries, comments and complaints
• Liaising with internal customers, partners, including distribution, factory, service, parts and field team members to delivery outstanding consumer experiences
• Efficient use of CRM and ERP systems
• Attending and participating in product, systems and site training as required.
• Working to a roster to meet the evolving business demands of a 7 day National Customer Care Centre
• Understanding relevant sectors of the Trade Practices Act, Consumer legislation and WHS Legislation

• Key Account Management
  • Building strong customer relationships
  • Account Management and Area Planning
  • Develop and execute strategic account plans including target setting.
  • Ensure healthy sell-in and sell-out activities.
• Business Development
  • Identify new business opportunities.
  • Customer Acquisitions
  • Market and product research
  • Create and develop sales presentations.
• IAM Sales
  • Achievement of sales target
  • Negotiation of customer targets
  • Introduction of new products/part numbers
  • Identify upselling opportunities.
• Sales Forecasting
  • Analysis of sales data, market, and product trends
  • Sales planning and demand projections
  • Collaboration with product managers for accurate monthly projections
• Communication and Reporting
  • Communicate with stakeholders.
  • Provide and present regular reports and market information to marketing team.
• Problem-Solving and Resolution
  • Address and resolve key customer issues.
  • Establish a regular communication loop and feedback.
• Continuous Improvement
  • Stay informed about market and product development.
  • Invest in personal and professional development.

The marketing officer will be responsible for:

• Closely working with the marketing manager to develop and execute marketing plans
• Managing daily administrative tasks to ensure the Marketing department runs smoothly
• Creating reports on marketing and sales metrics, like conversion rates
• Assisting with organizing promotions and events
• Collaborating with the Design team to create marketing materials
• Keeping organized records of marketing metrics and results of past campaigns
• Preparing regular sales forecasting reports
• Monitoring competitors’ marketing activities

• Processing of accounts payable and accounts receivables.
• Assure that releasing of cheques is in a timely manner.
• Verify all necessary documents in processing requests for payments.
• Record, organize, and file successful payments received and released. Processing of reimbursements, PCF, and advances.
• Petty Cash Voucher management
• People Management from hiring, coaching, and mentoring.
• Working closely with the Accounting/ Treasury Manager on ad hoc tasks.

About the Role

Job Title: Tax and Compliance Officer
Salary: 25,000-35,000
Work Schedule: Monday- Friday

Summary

• Overseeing the Tax and Compliance Team
• Managing and Handling of the Tax Cases of FGC
• Monitoring the updates regarding Tax Laws and Regulations
• BIR registrations of all the stores/branches under FGC
• Securing Certificate of Registrations, GIS, and other necessary documents for compliance with various LGUs

• Process documents and Data encoding
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Processing payments and sending confirmation details to customers.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.
  
  

• Fresh Graduate, Undergrad or vocational course are welcome to apply
• No gender preference
• No educational attainment required

• 22 to 31 yrs. Old
  

Work Schedule:

• Monday to Friday (9am to 6pm)
• Saturday (9am to 4pm)
• 8hrs duty per day
  

Deployment Area:
Salcedo Village, Valero One Center, 102 Valero, Makati City

• 15,860.00/month
• Free breakfast and lunch
• Once Regular Employee:
• Travel Incentive
• HMO
• Birthday Incentive
  
  

• Assist with recruitment and onboarding of new employees.
• Maintain employee records and ensure compliance with HR laws and regulations.
• Coordinate employee benefits and facilitate employee training and development.
• Support HR manager with various administrative tasks and special projects.
• Respond to employee inquiries and provide guidance on HR policies and procedures.
• Knowledgeable in Government Benefits (SSS, PHIC,HDMF)

• Must have experience in the same field
• Fresh graduates are welcome to apply
• At least 1 to 3 yrs. Experience
• No gender preference-22 to 35 yrs. Old

• Must be college graduate in any related course
  

Working Schedule:

• Monday to Friday
• Saturday (8am to 12nn)
• Sunday - Restday
  

Deployment Area:

• Capella Building, Filinvest Alabang Muntinlupa City

• 13th month
• Salary negotiable
• Start up 18,000.00 to 20,000.00 (still depends and negotiable)
• Stay out

The Warehouse Dispatch Officer is responsible for the general warehouse operations from receiving of goods, storage, internal movements, goods issuances, and loading/dispatch of finished goods ensuring timely, accurate, complete documentation and compliance to  Good Warehousing Policy, Procedures and Standards for safe and efficient warehousing operations.

He/She is responsible for ensuring accuracy, completeness and proper loading of goods onto trucks, or transportation vehicles. 

He/She ensures real-time, accurate and complete system recording of all inventory related  transactions.

1. Receiving at External Warehouse (Legaspi)

• Email Notice of  Vessel Completion of the External Warehouse to TBM

1. FG Loading Execution

• Plan door appointment
• Creation of Warehouse Task and Confirm Task
• Execute picking and Loading (add shipment details)
• Post Goods Issue and Printing of Delivery Receipt
• Checks completeness and accuracy of DR
• Escalate to Warehouse Supervisor if not able to PGI and/or Print of DR
• If system related issue, escalate to SD
• Validates and post Loading Damages
• Submit Dispatch Report

1. Charge to Cost Center

• Transfer the stocks to the requested area

1. Advance Stuffing

• Loading of the Stocks of the Advance Stuffing

1. Batch to Batch FG Dispatch (Work Around Process)

• Warehouse Dispatch to Endorse the Problematic OBD Batch to Warehouse Receiving
• Warehouse Dispatch to proceed PGI

1. Pre-Loading Activities

• Upon receipt of the Outbound Delivery Order or Loading picklist, Checker must review and validate the order details, stowage instructions, and the assigned vessel to use.
• Record the order details and other information needed in the spreadsheet electronic tally sheet.
• Review the vessel capacity vs total bags ordered to check on possible offloading of bags or for possible additional orders to maximize the vessel capacity.
• Once the assigned vessel is available and secured docking at Pilmico Ports (Old and New Ports), Checker will request from the Pest Controller and Engineering department for cargo vessel inspection.
• Conduct pre-loading inspection and pest control activities of the cargo vessel.
• If the result of inspection is not favorable, then pest controller or engineering personnel inform the Vessel Personnel and Checker of non-conformance and ensure that corrective action is being done prior loading.
• Confirm the result of inspection and affixes signature in the inspection checklist for acceptance and or for further cleaning or repair of the cargo vessel.
• Once accepted, prepare an issue to the Vessel Crew on the following documents as required by the Philippine Port of Authority (PPA). 1. Berthing Permit, 2. Wharfage Fee, 3. Copy of Bill of Lading.
• Communicate and arrange schedule of loading to TwinG and Jodin Supervisors to ensure the availability of resources (Stevedores, Forklift Operators, and Forklift units).

1. Loading Activities

• Process and create warehouse transactions in SAP system.
• Inputs reference in the SAP tile to review the transaction details and create warehouse task transactions.
• Check and review the product and quantity to be loaded in the loading ticket vs system. Sign the loading picklist and prepare a loading layout plan.
• Check the actual locations of products based on the suggested picking locations of the system and indicate the locations in loading picklist
• Provides loading instructions and product layout copy for picking reference of Forklift Operator and TwinG loading checker assist.
• Provide booking copy and stowage instruction to vessel chief mate and Loading Foreman for reference during loading execution.
• Loading of finished goods follows.
• Transfer of finished goods from warehouse storage bins to vessel GI zone staging area.
• Scan the pallet handling unit and the GI-Zone location to be able confirm the warehouse task using the RF scanner.
• Loading of finished goods in the vessel and piling of bags should be properly arranged and piled.
• If there are non-confirming products, ensure that the exact quantity and product shall be replaced. Non-conforming products should be summarized in the Finished Products Nonconforming Report at the end of shift or loading.
• If loading is not completed within the day, a partial loading report shall be submitted and reconciliation of ending balances and loaded bags should be conducted every end of shift. Reconciliation of ending balances should be acknowledged and signed by the following personnel. Checker, Vessel Checker/Chiefmate,  Loading Foreman, Vessel Loading Checker assist.
• Check and validate total number of bags loaded vs quantity confirmed in the system.
• If there are no discrepancies observed, update the vessel electronic file and provide a shift report. Otherwise, appropriate action shall be undertaken to resolve the discrepancies.
• Reports and loading documents are properly turnover and should have acceptance between outgoing and incoming vessel loading checkers.

1. Post Loading

• Ensures the vessel hatch cover is fully sealed after vessel loading completion.
• Validate and consolidate all loading damages from the start of loading until completion. All damages should properly recorded and suffice with Non-Conformity report forms.
• Transact Loading Damages  -Post Goods Movement & Maintain Outbound.
• Validate and review the physical ending balances vs loading layout and system records. Ending balance and system should be equal, otherwise appropriate action shall be undertaken to resolve the discrepancies. 
• Ensures that loading records are acknowledged and signed by the following personnels as proof and acceptance that loaded bags are complete based on the loading picklist provided. 1.Organic Loading Checker, 2.Vessel Checker,          3. Forklift Operator, 4. Vessel Checker Assist
• Post Goods Issue and Printing of Delivery Receipts
• Prepares and prints the following documents as required by PPA and customer.: 1. Wharfage, 2. Certificate of Analysis - if requested by customer, 3. ASF Certificate - if requested by a customer.
• Request from the Vessel Chief Mate the Bill of Lading. 
• Validate and review the BL and SOFT copies. Check the BL if the following details are correct based on the actual loaded bags.; Customer Name, SO Number,  Product Name,  Number of bags, Seal Numbers
• Collect all the vessel completion documents and submit them to the Warehouse Supervisor or Manager for the review and signature.
• Review and countersign the vessel completion documents.
• Secure duplicate copies of vessel completion documents.
• Vessel personnel secure copies and proceed to PPA for clearance.

1. Vessel Completion Reporting

• Send vessel completion reports. Attach the soft copies of vessel completion report with stowage plan and pictures.

1. Loading Damage

• Check the Physical vs Monitoring File on the declared loading damages.
• Check the System using Stock Multiple on the System
• Post Goods Movement the Unrestricted using Mvt 311 to RPMV and generate OBD 
• Maintain Outbound the generated OBD using Create Warehouse Task, Confirmed, Load and Post Goods Issue
• Check  and Validate the Items in the Stock Multiple (IM) and Warehouse Monitor (EWM)

1. Pollard Transfer to Toll Mill Cebu/Mega

• Performs loading of pollard into the van
• Posting issuance of outbound delivery document (PGI)
• Performs loading of pollard to the truck or vans

1. Return Material Authorization - with Physical Return

• Generate and email PRS with return reason and DR/SO/SI reference to Customer Complaints Representative upon receiving the Physical Items
• Transact the Returns Delivery in the Post goods Receipt
• Endorse for Quality Inspection on the Return Products for Assessment
• Input the Information on the Complaint Information Requirement Checklist File

1. Return Material Authorization - Undershipment

• Investigate the Undershipment
• System Reiving of the RMA

Bulk Deliveries FG

1. Monde Bulk Process

• Post Goods Issue the Delivery
• Prepare all documents needed; and Place the documents inside the vans 
• Dispatch the Container Van

1. Issues Encountered In the Process (If system related issue, escalate to SD)

• Raised Concern
• Resolution of the Concern
• Beyond Control raised to DXC

• Develop and maintain IT Audit and Risk assessments for departments, under the guidance of our Cybersecurity/GRC Manager
• Review impacts of changes pre/post-implementation to our system to maintain or improve our security posture
• Evaluate and spread the word on controls and policies to drive compliance, and provide feedback to various security/compliance committees
• Develop material and coordinate with vendors on information security training and awareness
• Disseminate security communications across the organization as required
• Collect evidence for purposes of audit and compliance
• Assist with assessing the security posture of third-party vendors and suppliers
• Guard Sleek from internal/external threats. Raise and respond to security incidents reported, and communicate with committees to initiate DR/BCP if necessary
• Report and track incidents raised in SIEM and other sources
• Aid the proper classification and rating of risk items
• Initiate regular improvement drives for security across departments

Position : Account Operation Specialist

Working Hours : TBA

Holidays : TBA

Salary range : 1000 to 1500 USD

ABOUT THE COMPANY:

We are a venture-backed experiential partnership platform helping advertisers engage and acquire new customers via event and venue partnerships at-scale. We offer turnkey sampling programs as well as the ability to activate on-site for brands with field teams or agencies that want to engage directly with 230M+ consumers. With smart targeting, centralized contracting, payment and logistics, customers include Google, DoorDash, Pepsi, General Mills, Mondelez, and more, are saving countless hours and driving measurable ROI.

A Day in The Life:

• Creating and maintaining documents and project management software to track statuses, approvals, and timelines
• Ensure recaps from our Event Organizers are completed on time and contain the necessary requirements
• Answering Event Organizer questions to provide a high level of customer service
• Support Account Coordinator and Account Managers in developing and implementing account strategies to achieve client objectives and maximize client satisfaction
• Compile and create comprehensive brand recaps based on provided data and information

SPECIFIC DUTIES AND RESPONSIBILITIES

• Support and partner with a Account Coordinator and Account Manager on multiple accounts
• Ensure Organizers have all payment information including W9s and onboarded into our payments platform to ensure timely payments
• Follow up Organizers as needed to collect recaps
• Process timely payments for recaps that meet all requirements
• Process timely vendor credits for recaps that are not received on time or do not meet the requirements
• Help create recaps for brands as needed
• Become an expert at using our product and make recommendations for improvements
• Become an expert on converting early customers to power users of our platform
• Provide input on ways we can streamline processes and execution
• Quality check product to ensure all aspects of product function properly and are as intuitive as possible
• Correspond with event organizers to ensure prompt responses
• Proactively troubleshoot bugs and eliminate waste from our systems
• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

• At least 1-2 years of previous experience in a similar position in administrative or account management
• Strong attention to detail, organized and driven
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Exceptional professional communication skills, having strong English both oral and written, for internal teams and clients
• Passionate about improving our user experience and relations
• Must be a self-motivated individual with an entrepreneurial mindset
• Team player that has a can-do-anything mentality
• Strong understanding and experience in Microsoft Excel and Google Sheets with creating formulas and processes (Vlookup, Sumif, Countif, etc)
• Strong understanding and experience using the G Suite
• Previous experience working in the events industry or coordinating partnerships (*bonus if you have experience coordinating event sponsorships)
• Previous experience with Asana or other Project Management tools is a plus