The AP Payments Processor is responsible for the timely, accurate, and thorough execution of payment processing and recording for in-scope Food Group entities in accordance with defined service level agreements (SLA) and key performance indicators (KPI).
Key duties and responsibilities:
● Processes high volume of incoming and outgoing payments accurately using various methods, such as credit/debit cards, electronic fund transfers (EFT), checks, and mobile payment platforms
● Enters payment details into the system accurately and verify the correctness of all transaction information, including account numbers, payment amounts, and payment dates
● Timely submits requests for funding to Treasury to cover payments
● Maintains detailed and organized records of all payment transactions, correspondence, and related documentation (e.g. OR). Ensure that records are updated in compliance with data privacy regulations
● Monitors payment transactions for signs of fraudulent activity and take appropriate actions to prevent unauthorized transactions. Collaborate with the security and risk management teams to mitigate potential risks
● Investigates and resolves any discrepancies or issues related to payments, such as mismatched amounts, incorrect account information, or failed transactions. Communicate with relevant parties to rectify problems promptly
● Adheres to relevant industry regulations and internal company policies governing payment processing, data privacy, and financial security. Stay updated on changes in regulations and industry best practices
● Provides assistance to customers and internal stakeholders regarding payment-related
inquiries, ensuring a positive and helpful interaction. Address concerns, answer questions, and guide users through payment processes
● Randomly audits proper matching of receipts with the payment posted
● Receives and deposits excess cash from cash advances and provides receipts to the employees
● Manages the revolving funds (peso and dollar) and petty cash funds issued to employees/custodians
● Coordinates with bank partners for different bank transactions such as Manual MC Request, Check Transfer/Cancellation/Pull-out, Accomplishment of Bank Application Forms, etc.
● Monitors issued checks and facilitates the crediting back of cash to bank account for those checks that went stale
