Customer Experience Officer works as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin Support to both clients and AMT, which can include: investigating issues impacting clients, resolving client queries in a timely and accurate manner, CRM data entry, missed content investigations and content requests, and resolving Isentia Platform issues for clients.

Main Duties & Responsibilities:

1. Deliver customer service and support to Isentia clients

• Provide excellent, prioritised customer service.
• Deliver consistent, high-quality service to clients by performing tasks as requested
• with a high level of accuracy, including processing of irrelevant and missed content.
• Timely resolution of client issues.

2. Provide administrative support primarily to sales and account management teams

• Proactively develop and improve processes to service clients.
• Assist in client retention activities; help conduct regular brief reviews.
• Identify issues and implement solutions to ensure a more accurate service for the
• client.
• Provision of a professional and efficient administration service to the account
• management team.
• Proactively develop and improve service to the account management team.
• Proactive in identifying areas where procedures / administration tasks could be
• improved.

3. Report and record data in Isentia systems including Salesforce CRM, Pulsar

• Platform, Brief Admin and DaaS Management App
• Enter data in Salesforce CRM as per activity and client feedback for client
• intelligence.
• Maintain client briefs and delivery sets in Brief Admin and DaaS Management App,
• ensuring accuracy
• Maintain accurate data on client issues, particularly miss and return investigations.

• Minimum 1 year Customer Service experience
• Tertiary Qualification
• Excellent written and verbal communication skills
• Highly proficient in English Language
• Technically proficient in a range of office applications, Salesforce experience is desirable.

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities. 
• Has professional experience with Linux
• Ability to resolve technical problems and innovate more efficient use of IT resources. 
• Knowledge of AS400 is preferred. 
• With CCNA certification is a plus
• Can work a hybrid setup at Makati

This role will lead and direct the activities of the accounts receivable team. This individual will be responsible for ensuring that client billings are being issued timely, and customer collections are being followed up on regularly. The position requires a highly motivated  individual with a proven background in billing and collections. The position also requires a fundamental knowledge and experience with month end close procedures, controls, analytics, foreign currency issues, and effective management of people and processes.

This is a Global leadership position within a fast-growing, dynamic business and as such there will be an expectation that the individual appointed will have a genuine focus on continuous improvement and the gravitas to drive improvements across the Company’s key business processes. 

Responsibilities:

• Oversee all aspects of Accounts Receivable function including, billings,  application of cash to open receivables, reconciliation of billed A/R, customer collections, and optimizing cash flow.
• Oversee all aspects of the Billing function including managing contractual deadlines, reviewing invoices and revenue recognition.
• Communicate effectively with staff as well as the various departments that play a role in the Billing and A/R functions.
• Oversee the collections team, ensuring regular leadership reporting of aged receivables
• Ensure that all billings are generated and sent to customers timely.
• Oversee the reconciliation of Accounts Receivable related accounts such as: accounts receivable, unbilled receivables and bad debt. Identify and resolve potential general ledger versus project activity balance variances.
• Lead monthly meetings with the sales RVPs to ensure they have regular communications regarding their clients invoicing and past due amounts.
• Review and update the bad debt provision quarterly and adjust the audit memo annually.
• Review the monthly Accounts Receivable flux analysis for both P&L and BS, providing the final copy to the Controller.
• Leads process improvement initiatives, finding solutions to complex billing, revenue and accounts receivable issues.
• Assist with audit requests and special projects as assigned.
• Communicate and work alongside key stakeholders including FP&A.
• Be the key contact for the internal and external auditors to ensure real time collective support on approach to given matters.
• Develop and maintain the performance of the team directly and indirectly through Team Leaders, including recruiting, coaching, performance management and developing the team as is needed.
• Generate and provide revenue and AR reporting to leadership as required.
• Perform ad-hoc management related requests and analysis.

About First Circle

Founded in 2016, First Circle provides innovative SME financing solutions and is at the forefront of building smart banking systems for businesses in the Philippines. As a trusted partner of the Philippine government and the Department of Trade and Industry (DTI), we are pioneers in providing data to the Credit Information Corporation (CIC) and the first FinTech company licensed by the Securities and Exchange Commission (SEC) in the Philippines. Our leadership team, with backgrounds from Morgan Stanley and Bridgewater Associates, is dedicated to transforming the financial services landscape in the region.

The Compliance Officer will play a vital role in ensuring that First Circle operates in full compliance with regulatory requirements while fostering a strong culture of accountability and integrity. Reporting to the General Counsel, the Compliance Officer will oversee compliance frameworks, ensure adherence to legal and regulatory mandates, and drive initiatives related to regulatory reporting, AML compliance, and data privacy.

Key Responsibilities

Regulatory Compliance:

• Collaborate with the General Counsel to monitor, assess, and ensure compliance with all applicable laws, regulations, and reportorial requirements.
• Liaise with regulatory bodies, including but not limited to the Securities and Exchange Commission (SEC), the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other relevant government entities.
• Develop, implement, and maintain compliance policies, procedures, and internal controls.
• Ensure timely and accurate submission of all regulatory compliance reports to relevant authorities and external partners.

SEC Compliance:

• Oversee compliance with all SEC regulatory and reportorial requirements applicable to financing companies.
• Serve as the primary point of contact for SEC-related matters, audits, and inquiries.

AML Compliance:

• Develop, document, and update the company’s Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) policies and procedures to align with relevant laws and regulations.
• Ensure ongoing compliance with AML/CTF requirements, including risk assessments and reporting.
• Provide AML training to employees to ensure awareness and adherence to policies.

Data Privacy Compliance:

• Collaborate with the Data Protection Officer (DPO) to implement and manage the company’s Data Protection and Privacy Program.
• Assist in developing and maintaining data privacy policies and procedures.
• Monitor operational compliance with data privacy laws and investigate potential incidents or breaches

Experience:

2-4 years of experience in compliance, risk management, or a related field, ideally within the fintech or financial services industry.

Knowledge and Skills:

• Strong understanding of regulatory requirements and frameworks, including SEC, AML, and data privacy laws.
• Proven ability to navigate complex compliance landscapes while supporting business agility.
• Exceptional problem-solving and critical-thinking skills with a proactive, self-starter approach.
• Outstanding communication skills to collaborate across teams and engage with external stakeholders.
• Strong organizational and multitasking abilities, with a commitment to accuracy and detail.
• Collaborative mindset, capable of working closely with legal, operations, and business teams.

• Hybrid work set-up: 1-2 days per week in our BGC office; remote the rest of the time.
• Additional perks & benefits including HMO coverage from day one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more
• Join a team with a deeply collaborative culture - expect support, feedback and friendship.

The key focus for the Multiple Accounts Team Leader supporting operations is to manage the day-to-day operations of the offshore support team. This role will see the person running a nightshift team for a sizable international account. The team lead will work collaboratively with the onshore lead and provide direction to the Recruitment/Program Coordinators so they can fulfill each request.

Reporting to the Delivery Manager, you will assist in driving best practices across the recruitment administration operations and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Job Responsibilities:

• Effective coaching and development of a team of Recruitment Admin and Program Coordinators. 
• Understanding the recruitment administration process and carrying out activities accordingly to ensure that SLAs are met.
• Communicating recruitment process changes appropriately so the team can adapt the change to their day-to-day operations.
• Recruits, develops, and retains talent to build high-performing teams - Sets high standards of performance and behavior for team members; Holds team members accountable for their actions; Provides opportunities and challenging assignments for growth of talent; Develops retention rates and retention strategies; Provides constructive, ongoing performance feedback to staff; Interviews and selects new hires
• Drive for results with sound judgment - Accountable for delivery of all business performance metrics;
• Continuously monitors how actions are impacting business performance and reputation; ·Manages risks and control - Promotes a culture of transparent and ethical escalation procedures; Leads by example demonstrating ethics and integrity in decisions and actions;
• Monitors progress of team members identifies coaching plans, and coaches them for improvement
• Provides feedback and develops plans to drive individual and team performance
• Identifying and escalating risk or compliance issues

Ensures that the company adheres to data protection laws and best practices, safeguarding the privacy of personal information. Serve as the focal point for data protection strategies and are responsible for navigating the complex landscape of legal requirements related to personal data

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities. 
• Ability to resolve technical problems and innovate more efficient use of IT resources. 
• Knowledge of AS400 is preferred. 
• With CCNA certification is a plus
• Can work a hybrid setup at Makati

Garrets International-Manila is looking for a Sales Support Officer is to assist the GMP Account Manager team and contribute to the efficiency and effectiveness of the sales process. This role plays a crucial part in helping a company achieve its sales goals and deliver excellent customer service. Below JD list the key responsibilities and purposes of a Sales Support Officer. Handling of various administrative tasks, such as data entry, order processing, and maintaining sales records. This ensures that sales processes are well-organized and documented.
 

What you'll be doing:

• Code Cracking of RFQ’s from Account Manager
• Updating of prices in PO/RFQ’s - called “GMP Update”
• Direct PO creations
• Chase for vendor Invoice
• Follow up on GMP POs older than 30 days
• Post Sales activities – supply schedules – updated delivery dates in AX.
• Solving of Hold Codes
• Adhoc task
• (Weekly Performance Reporting)
• (Mailbox sorting for GMP operations)

What we're looking for:

• Advanced data entry skills
• Attention to detail and quality output
• Comfortable with math, calculation and UOM conversion
• Knowledgeable in Microsoft Office such as Microsoft Excel , Word and Power point
• Good listening and communication skills

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: On-site

The Accounts Payable Specialist will review, properly account for, and appropriately arrange for payment of the company’s various invoices and other operating financial obligations, in addition to researching APrelated issues and participating in special projects in a fast-paced environment. 

Responsibilities:

• Maintain AP vendor files  
• Accounts payable processing  
• Perform Vendor billing analysis  
• Audit and reconcile all vendor invoices and approvals for payment  
• Ensure all invoice items are properly coded and otherwise captured in applicable accounting system  
• Assist in preparing monthly accruals and other close-related activities  
• Co-ordinate weekly AP check run  
• Enter AP activity into accounting software.  
• Cross-train in monthly account analysis for balance sheet accounts  
• Scrutinize account details to find and correct problems  
• Maintain an accurate AP aging report; Identify and execute the necessary process adjustments  
• Reconcile A/P to the G/L  
• Perform account analysis as needed  
• Assist Treasury in preparation and maintenance of cash forecast  
• Assist in identifying and attributing monthly variances for actual vs budget and actuals vs forecast, identify, analyze and correct information as needed in order to present accurate information (coding, budget classifications, accrual, or other issues)  
• Provide annual audit support  
• Excellent time and attendance  
• Assist with special projects and other duties as assigned. 

• Minimum of 3+ years of AP processing experience with a structured corporate environment utilizing one
• or more AP systems
• Accounting or Finance degree preferred
• Advanced Excel skills a plus
• Experience with PO and AP workflow systems a plus
• Ability to navigate through the Internet, MS Office, and email
• Good interpersonal skills 
• Ability to prioritize and meet critical deadlines.  
• Confidence to deal with a range of stakeholders. 

• Permanent Remote Work
• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outing

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

THE ROLE

Reporting to the Financial Controller, you'll take charge of ensuring that the group's payables are processed both promptly and accurately. In this vital role, you will oversee the complete accounts payable function, implement strong procedures that align with industry best practices, and guarantee that all payments are executed efficiently while adhering to company policies.

RESPONSIBILITIES

• Apply operational skills and the ability to prioritise tasks to ensure all invoices are processed accurately and on time & to the correct entities
• Review and verify the accuracy of invoices, and other payment requests and ensure correct allocation per accounting codes and departments
• Manage internal approval systems for invoices using our internal approval system Approval Max.
• Manage the payment review meetings 
• Prepare payment batches and schedule pay runs as required to meet determined payment terms
• Perform reconciliations including supplier statement reconciliations, credit card reconciliations, and month-end AP reconciliations by verifying entries and comparing system reports to balances
• Attend to Accounts Payable & Payroll queries promptly and professionally, escalating any unknown issues appropriately
• Prepare end-of-month accruals and prepayment journals for financial accountants
• Update and maintain vendor database promptly and identify improvements to the accounts payable process
• Adhere to departmental confidentiality
• Complete cash flow reporting and other ad hoc tasks as required

• 4 years + of Accounts Payable Experience and managing teams
• High level of numeracy and accuracy skills
• Excellent time management and attention to detail
• Effective application of rational and focused problem solving enabling quick and accurate resolution of problems
• Experience in using a financial management software system (ideally Xero) and reporting tools 
• Proficiency in Microsoft Office Excel
• Communication skills: Ability to communicate effectively with various departments and suppliers worldwide
• Great organisational skills and the ability to work autonomously

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary
• Global and country-specific benefits packages
• Monthly team outings & events

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
#LI-REMOTE

WHAT IS YOUR ROLE

As an Accounts Receivable Manager, you will be responsible for overseeing the accounts receivable process and ensuring the timely collection of outstanding balances for our clients across multiple brands. Your role is crucial in maintaining positive relationships with customers and optimizing the collections workflow to reduce delinquency rates. Additionally, you will serve as the main point of contact for legal firms engaged with the company for escalated accounts.

WHAT WILL YOU DO

• Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.
• Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.
• Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.
• Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.
• Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).
• Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.
• Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.
• Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.
• Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.
• Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.
• Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.
• Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
  Report CFGI (consulting) for the time being 
• Managing StayNTouch, billing system daily
• Working closely with members of other departments within Corporate Finance and across the company 
• Work with guest and customer service teams on inquiries related to billing matters. 
• interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)). 
• Review open accounts and send invoice reminders or new invoices
• Prepare month-end reconciliation 
• Prepare and record month-end journal entries  
• Collaborate with other departments and teams to support the organization’s financial management and decision-making.
  
  

• 4-6 years of experience developing a similar role.
• Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.
• Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.
• Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.
• Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.
• Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.
• Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.
• Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.
• Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.
• Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

Working as part of a team providing service and support to customers who are buying or selling a residential property in Australia by answering their queries, preparing the required documents and completing the generation of the contract draft you will be responsible for:

• Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
• Data entry and drafting the contract according to our standard procedure
• Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
• Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
• Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
• Calculating fees, taxes and other financial assessments relevant to property settlement for review

We’re looking for a Wise Philippines Compliance Officer to strengthen our compliance team. Based in Manila, Philippines. you will work with a growing team of multidisciplinary specialists globally (Product, Treasury, Expansion, Engineers) to help build world-class products in the Philippines. You’ll also manage and strengthen the teams’ relationships with regulators by being the regulator’s point of contact, keeping everybody informed and protecting our most valuable asset – our customers.

Your mission:

• Building and continuously improving the compliance program in line with our mission to be instant, convenient, transparent and eventually free.
• Maintain our regulatory licence for the Philippines: (i) regulatory reporting and filing, (ii) regulatory liaison and (iii) leading our audits.
• Build trust with our regulator: manage and coordinate meaningful reporting internally and externally, respond to information requests, and proactively communicate product changes and notifiable events. 
• Help Develop systems / processes to track and monitor our regulatory risk, compliance with regulatory requirements and internal policies.
• Work with teams within Wise to educate them about Philippines regulatory requirements, and empower teams to build risk based processes which are clearly documented. 
• Scrutinise and test compliance programs, including quality assurance, analyse findings and work with Operational teams to develop our risk based approach, provide constructive feedback and be responsible for resolutions, including addressing any audit findings.
• Adapt your focus on different compliance issues depending on growth plans and compliance needs.
• Work with global Product and Operational teams and travel to our operational offices.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Working in the fast growing company, in the fastest growing region with a lot of new initiatives
• Exposure to multi-geographical projects and ability to scale up and manage/ support other regions

• Prepare and file related tax returns (e.g., VAT, income tax, withholding tax) accurately and on time.
• Ensure compliance with BIR and other regulatory requirements.
• Maintain organized tax records and documentation for internal and external audits.
• Reconcile tax-related accounts to ensure accurate reporting.
• Assist on tax refund filing.
• Assist in researching and interpreting tax laws, advising on implications for business operations.
• Support the development of tax strategies and provide guidance to departments on tax-related issues.
• Serve as the primary contact for BIR and other government audits related to tax matters.
• Provide documentation and support to auditors, ensuring timely response to requests. Internal Revenue (BIR), BOI, 
• Securities and Exchange Commission (SEC).
• Monitor and ensure compliance with new tax regulations and advise management on potential impacts.
• Assist in monitoring and processing of related compliances and filings

• Support the AP SG Team by scanning and forwarding the newly received invoice for payment. 
• Attend to supplier’s concern and query. 
• Managing Inventory of incoming and processed documents 
• Assist on Government audit (i.e. BIR) by supplying documents required.  
• Transmit payment over the counter and deposit the check payment. 
• Preparation of document for transmittal. 
• Filing of other documents to Government Agencies (e.g. BIR, BOI, SEC and City Hall).
• Assist in filing of Books for all OceanaGold entities.
• Ensure received invoices’ compliance to BIR regulation. 
• Assist in preparation and printing of BIR forms 
• Maintaining accounting records by ensuring documents are scanned and labelled aptly. 
• Collate or scan the documents for the processed payment and save to the Finance Library Folder
• Assist external/ internal auditor by supplying documents requested for audit. 

We are looking for a dedicated Accounts Receivable Specialist and Collections professional to join our finance team. If you have a keen eye for detail, strong analytical skills, and experience in managing accounts receivable and collections, we would love to hear from you!

Responsibilities:

• Manage and monitor accounts receivable to ensure timely collection of payments.
• Process and record incoming payments accurately and efficiently.
• Communicate with clients to follow up on outstanding invoices and resolve payment discrepancies.
• Prepare and send out invoices, account statements, and payment reminders.
• Perform account reconciliations and maintain accurate financial records.
• Generate reports on accounts receivable status and collection activities.
• Collaborate with the finance team to improve processes and implement best practices.
• Ensure compliance with company policies and relevant regulations.

• Proven experience as an Accounts Receivable Specialist or in a similar role.
• Strong knowledge of accounting principles and practices.
• Proficiency in accounting software (e.g., QuickBooks, SAP) and MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• High level of accuracy and attention to detail.

• Weekly payment basis
• Purely Work From Home
• Friendly and supportive work environment.
• Weekly payment basis

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

We are seeking for a Admin Officer to work as part of a team providing service and support to Client Services team through lead conversion, assisting Lawyers in preparation of contract review, assisting Paralegals and Australian clerks in accomplishing some clerical works from matter creation to settlement.

Duties include:

• Opening files for Client by creating matters and do basic checking of the contract and client details based on the procedure
• Manages contract review calendar booking
• Assigns matter to file handlers based on their daily capacity
• Prepares contract review for the Lawyers
• Carry out administrative duties such as partial data entry and forwarding of emails to file handlers
• Report to and update the leader of any issues encountered by the team for resolution
• Ensure tasks are verified and completed in a timely manner
• Participates in the investigation of the problem and implementation of actions 
• Ensure compliance with the procedures
• Perform other tasks assigned by Management

Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team.

The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.

Key responsibilities

• Policy Analysis: Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.
• Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.
• Borrowing Power Assessment: Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.
• Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.
• Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
• Income Determination: Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.
• Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.
• Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.
• Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties
• Post-settlement tasks such as pricing and rate reviews
• Handling complex and/or urgent requests
• Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders

• Proven experience in loan processing within the Australian mortgage industry.
• Proficiency in end-to-end loan processing tasks.
• Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.
• Ability to work independently with minimal supervision.
• Goal-oriented mindset with a drive for career advancement.
• Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).

Qualifications:

• Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.
• Exceptional English communication skills (verbal and written).
• Strong analytical, organisational, and interpersonal skills.
• Unwavering commitment to professional excellence.
• Uphold a standard of excellence in every aspect of your work.

• Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry.
• Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid Australian holidays to strike a harmonious work-life balance.

How to Apply:

Interested candidates are invited to send their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to talent@vistaworkforce.com you may also share your resume via WhatsApp with : Aarti Shah- +91 93729 42969 / +61278135457

Please note: Our offices are located in both Manila and Cube. We are seeking candidates who are based in or willing to commute to either location. Please indicate your preferred office location when applying.

Join us and be part of our journey towards excellence!

Wrist Shared Services is looking for an Accounts Payable Team Lead within Wrist’s Finance Shared Services team, who will work with the Finance Shared Services Accounts Payable team and Local Business team to manage the activities and functions around accounts payables to ensure the timely completion of daily activities, efficient system processing and adherence to policies and procedures.

What you'll be doing: 

• Manage and monitor day-to-day processing of Accounts Payable transactions
• Monitor Accounts Payable related metrics and Key Performance Indicators (KPIs) for operational decision-making
• Continuously improve the Accounts Payable process through standardization and automation initiatives to ensure team, tools, and processes are supporting and enabling the Company’s growth
• Develop, implement, and ensure compliance with and adherence to internal controls and policies and procedures
• Resolve, communicate, and escalate issues to the Regional Process Owner and/or Head of Finance (WSC)
• Develop, evaluate, and provide regular and routine feedback to team members regarding performance, service levels and KPIs
• Build and maintain relationships with internal and external stakeholders and ensure effective communication is maintained within the team and externally
• Coordinate with other units/departments to facilitate requests, resolve workflows or production issues
• The Accounts Payable Team Lead will work with –
  • Local business teams –
    • Work with Regional Process Owner on day-to-day basis to ensure prioritization and timely delivery of required tasks
    • Escalate issues of concern to Regional Process Owner
  • Accounts Payable Analyst –
    • Set KPIs, monitor the performance of direct reports, and provide coaching on accomplishing goals
    • Direct the AP team, overseeing staff assignments, training, workload evaluation, and daily processing
    • Investigate escalated issues and concerns and resolve with respective teams
    • Performs personnel responsibilities including interviewing, hiring, and planning resource needs within the unit to ensure the most qualified candidates are selected

What we're looking for: 

• Minimum 5-8 years of years relevant work experience in Accounts Payable or related accounting experience 
• Bachelor’s degree in a related accounting field or equivalent experience
• Effective written & verbal communication
• Strong attention to detail and commitment to quality
• Demonstrated analytical and problem-solving skills
• Motivated, self-directed, and able to work under pressure and simultaneously manage numerous deadlines
• Ability to multi-task, manage multiple demands, establish priorities and effective time management • Strong interpersonal skills and credibility
• Ability to motivate/ manage staff and develop interactive working relationships
• Proficiency in Microsoft Office
• Working knowledge of Microsoft Dynamics AX2012 ERP will be an advantage
   

Location: Times Plaza Building, U.N. Avenue, corner Taft Avenue, Manila

Work Set-up: Hybrid

Salary: P70,000 to P90,000 (Monthly Package) 

Schedule: Monday – Friday (6:00 AM - 03:00 PM Manila Time) 

What are we looking for? 

Skills Required:  

• Must be a Certified Public Accountant
• A minimum of 3 to 5 years of relevant work experience in an Australian company is required 
• Demonstrated experience using Xero accounting software.

What will you do?

• Supplier Invoice Processing: Accurately process all supplier invoices in Xero, ensuring correct coding and categorisation.  
• Supplier Reconciliation: Maintain a detailed register of major suppliers and regularly perform reconciliations to ensure accuracy. 
• Verification and Approval: Cross-check that the entity name on invoice matches the project entity and confirm that approvals have been obtained from the appropriate department or personnel.  
• Invoice Approvals Follow-up: Conduct weekly follow-ups with key project and sales staff to ensure timely approval of invoices.  
• Supplier Statement Follow-ups: Proactively follow up with suppliers for any outstanding summary statements.  
• Bank Reconciliations: Perform Xero bank reconciliations for specific projects, ensuring that all transactions are accurately recorded and reconciled.  
• Weekly Payment Summaries: Prepare and distribute weekly payment summaries for all ongoing projects, ensuring timely payments.  
• Accounts Payable Reconciliation: Complete weekly accounts payable reconciliations, ensuring all payments and outstanding invoices are accounted for.  
• Ownership of Accounts Payable Email: Take full responsibility for managing the accounts payable email inbox, ensuring prompt and professional responses to 
• Ad-hoc Duties: Undertake any additional duties or tasks as assigned by the Financial Controller or Supervisor, supporting the overall efficiency of the accounts payable function.

Join the awesome team and enjoy these benefits & perks: 

• Medical, Dental Coverage and Life insurance from day 1 of employment 
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) 
• Competitive salary package and annual appraisal 
• Financial Assistance Program 
• Mandatory Government Benefits and 13th Month Pay 
• Complimentary Sleeping Quarters, Coffee at no cost 
• Complimentary Office Fitness and Wellness Facilities at no cost 
• Regular Company Events, Work Life Balance, and Career growth opportunities 
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW! 

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top private development company in North West Sydney, specializing in residential land development with projects worth over $800 million. Founded in 2006, they prioritize homeowner and community needs, with a dedicated staff passionate about creating developments that the local community can take pride in.

#ConnectOS #ConnectOSCareers #TeamConnectOS 

Equal Employment Statement 

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. 

Wrist Shared Services is looking for an Accounts Payable Assistant who will be working with Wrist’s Finance Shared Services team. You will work with the local business team to perform all aspects of Accounts Payable Operations.

What you'll be doing:

• Perform day-to-day processing of Accounts payable transactions
• Match invoices with POs, receiving documents and contracts
• Work with the purchasing department and vendors to resolve purchase orders, contracts, invoices, payments, or documentation discrepancies
• Process accounts payable invoices and records vendor payments in an accurate, efficient, and timely manner
• Maintain and reconcile accounting ledgers by verifying and posting account transactions
• Verify and monitor vendor accounts by reconciling monthly statements and related transactions necessary
• Maintain all invoices and other applicable supporting documentation
• Handle requests for information/reports from management, auditors, or other business units
• Ensure that internal controls and procedures are followed and identify any discrepancies to the Accounts Payable Team Lead
• Support training to AP team as needed, including drafting of process documentation and training materials
• The Accounts Payable Analyst will be expected to meet the established Service Level Agreement (SLA) requirements and performance metrics.
• The Accounts Payable Analyst will work with –
• Local business and finance teams –
• Establish effective working relationships with relevant business teams to ensure timely and accurate processing
• Diligently follow up on approval of invoices to ensure prompt, timely payments to vendors

What we're looking for:

• At least 3-4 years of relevant work experience in Accounts Payable or related accounting experience
• Bachelor’s degree in a related accounting field
• Effective written & verbal communication
• Strong attention to detail and commitment to quality
• Demonstrated analytical and problem-solving skills, including ability to identify issues and solutions proactively
• Proficient in Microsoft Office
• Working knowledge of Microsoft Dynamics AX2012 ERP system will be an advantage

Location: Times Plaza, UN Avenue, Manila

Note: This position is on a hybrid set-up but for the first 6 months, you will be required to be on-site every day for training.

Salary: P50,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 05:00 PM AEST)

What are we looking for?

Skills Required:

• Minimum 3 years accounts payable experience
• Previous experience using ERP system
• Demonstrated ability to drive change through process improvement
• Experience in Other Admin type roles; with high volume transactions
• Flexibility to do more than AP (Be able to work with business as it evolves to help manage different Receivable, types including Accounts Receivable, and administrative tasks)

Nice to Have:

• Previous experience in the Retail industry
• Experience in MS AX and D 365 environments
• Experience in Concur
• Experience in Accounts Receivable, Lease administration

What will you do?

Main Duties:

• Contributing to technical development and training of finance team members
• Process Invoices daily, including working with other stakeholders to verify any errors
• Post the invoices accurately in system
• Working with supplier and sourcing teams to ensure stock is invoiced at correct prices in AP sub-ledger.
• Matching prepayments to invoices before end of month.
• Completing monthly creditor reconciliations for all suppliers including commentary for all reconciling items.
• Performing general administrative and behavioral tasks as required.

Beyond Accounts Payables:

Help work thru administration / management of different types of transactions including:

• Accounts receivable / Credit & Debt Management
• Financing Partners transactions (Afterpay, Zip, Latitude)
• Supplier Reconciliation
• Lease administration
• Customer and Supplier refunds

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• Support to develops Key Projects by attaining turnover and Sika share targets in the Philippines.
• Ensure key project clients and international key customers are satisfied with the services provided, identifying new business opportunities for key clients
• Maintains customer rapport and build relationship with key project owners, consultants and keep watch for business expansion. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Collaborate with specs team to maintain and develop a network of direct contacts with Engineering Firms, Architects, consultants, main contractors (international and locals), Applicators thereby establishing a degree of TRUST for current and future Key Projects.
• Coordinate and maintain all KPMs, reporting in the different formats required.
• Coordinate with TM, sales, procurement and production to ensure availability of products for the projects and help to plan deliveries
• Prepare technical proposal for projects, presentations and ensure a proper technical message is passed to the client.
• Actively participates in all SPI projects regarding quality and the environment and fully supports and acts in accordance with the company policy.
• Ensures that the Quality and Environmental Management System is followed. 
• Ensures that all operating standards are always adhered.
• Strictly complies with company policies, systems and procedures, work rules and regulations. Performs other responsibilities that may be assigned from time to time by its immediate superior.

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

We are seeking for a Admin Officer to work as part of a team providing service and support to Client Services team through lead conversion, assisting Lawyers in preparation of contract review, assisting Paralegals and Australian clerks in accomplishing some clerical works from matter creation to settlement.

Duties include:

• Opening files for Client by creating matters and do basic checking of the contract and client details based on the procedure
• Manages contract review calendar booking
• Assigns matter to file handlers based on their daily capacity
• Prepares contract review for the Lawyers
• Carry out administrative duties such as partial data entry and forwarding of emails to file handlers
• Report to and update the leader of any issues encountered by the team for resolution
• Ensure tasks are verified and completed in a timely manner
• Participates in the investigation of the problem and implementation of actions 
• Ensure compliance with the procedures
• Perform other tasks assigned by Management

Your Team

We are looking for an individual with a passion for cyber security to work alongside a talented team to Improve and operate a cyber security Center.

The role requires a strong background and understanding of all cyber security domains.

In this position, you will be part of the global cyber security operations team with focus on identification, analysis and response to cyber security threats and events. You will support the Head of our Cyber Security Operations Center in improving the effectiveness of the team and Leads the planning, implementation, documentation.

You can expect a demanding and complex international environment, which is highly stimulating and encouraging. The growth of the company demands your structured and innovative approach, as well as flexibility to a high degree. As a committed team player, you will support developing the maturity of the cyber security operation center, its controls and processes.

Your mission

• Identify cyber security gaps in existing and proposed projects.
• Recommend Cyber Security changes or enhancements and drive implementation
• Manage and cultivate the defined security services and the relationship to our service providers
• Participate in organizational Security projects, as required
• Support in development processes, and procedures for the team
• Assist correlating alerts, implementing monitoring Use Cases
• Provide implementations, recommendations for protecting and resolving threats and incidents
• Participate in the selection and evaluation of security solutions, or enhancements to existing cyber security solutions, to improve overall enterprise security
• Manage and support in major Cyber Security Incidents
• Support in 24/7 shifts rotation in the future
• Act as a technical Lead role model in the team on driving initiatives and projects