WHAT WILL YOU DO

• Assist in the coordination of content creation activities, including planning, scheduling, and tracking production timelines.
• Collaborate with writers, designers, and other team members to ensure the timely delivery of content assets.
•  Provide support in the production of various content types, including blog posts, social media content, videos, and graphics.
• Assist in gathering and organizing assets for content creation.
• Conduct quality checks on content to ensure accuracy, consistency, and alignment with brand guidelines.
• Work closely with the team to address any revisions or improvements needed in the content.
•  Maintain and update content calendars, ensuring alignment with marketing and business goals.
• Monitor deadlines and proactively communicate with team members to keep projects on schedule.
•  Organize and maintain a digital library of content assets, ensuring easy accessibility for the team.
• Assist in archiving and cataloging content for future reference.
• Collaborate with cross-functional teams, including marketing, design, and communications, to gather input and feedback on content projects.
• Act as a liaison between team members to facilitate effective communication.

WHAT WE’LL LIKE ABOUT YOU

YOU HAVE…

• Bachelor's degree in marketing, communications, or a related field.
• 2 years of experience in content creation, production, or a related role.
• Experience with content management systems and production tools is a plus.
• Strong organizational and multitasking abilities with a keen attention to detail.
• Ability to prioritize tasks and manage time efficiently.
•  Excellent written and verbal communication skills.
• Ability to collaborate effectively with team members and stakeholders.
• Familiarity with content creation tools, project management software, and digital asset management systems.
• A creative mindset with the ability to contribute innovative ideas to enhance content quality.

Reporting directly to the Customer Support Director – Player Engagement. The Executive Assistant provides administrative support in a remote working relationship. The Executive Assistant serves as a liaison to the executive and senior management teams; organizes and coordinates internal and external relations efforts; and helps oversee special projects driven by the CS Director. The Executive Assistant must be flexible and enjoy working in an environment that is mission-driven, results-driven and customer and employee-friendly. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

This Executive Assistant must be adept at translating ambiguous narratives into clear actions, organizing meetings, managing schedules, and ensuring timely follow-ups. This role demands business maturity, exceptional coordination skills, and the capacity to handle multiple stakeholders.

• Translate Ambiguous Instructions: Understand and convert vague or complex narratives into actionable tasks.

• Meeting Organization: Schedule and organize meetings efficiently, ensuring optimal use of Customer Support Director’s time.
• Note-Taking and Follow-Ups: Take comprehensive notes during meetings and ensure all follow-up actions are completed in a timely manner.
• Stakeholder Management: Handle communications and coordination with multiple stakeholders, maintaining professionalism and discretion.
• Flexible Scheduling: Adjust personal schedule to meet the dynamic needs of the business and executive team.
• Document Management: Proficient in creating, managing, and designing office files and documents.
• Numerical Skills: Competence in basic mathematics and understanding different time zones for scheduling.
• Work Under Pressure: Thrive in a high-pressure environment, managing tight deadlines and urgent tasks.
• Organization: Exceptional organizational skills, with a keen attention to detail.
• Confidentiality: Maintain strict confidentiality regarding all sensitive information and company matters.
• Administrative Support: Completes a broad variety of administrative tasks including: managing an extremely active calendar of appointments; completing reports; preparing presentation slides, composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings (e.g. visa preparation, travel documents, expense report, etc.).
• Project Management: Helps manage a variety of special projects for the Customer Support Director. Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Other duties as required from time to time.

Qualifications:

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including members of executive and senior management teams, members of the service line, external partners and clients
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Forward looking thinker, who actively seeks opportunities and proposes solutions

Other Requirements:

• Bachelor's degree or relevant experience
• Strong work tenure: minimum of 3 years of experience in a similar capacity (preferably supported global senior leaders or executives)
• Excellent English written and verbal skills
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), conference call systems and other platforms
• Amenable working in European shift (3pm to 12am)

• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy