This role is primarily responsible to provide support to HR Contact Center services and process to ensure accurate processing of basic employee requests tickets, calls, and chat in compliance with internal and external regulations, service level agreements, processes, and procedures. 

• Assist in providing general guidance and walkthrough for queries relevant to the HR systems. 

• Maintain good relationships with all key stakeholders, ensure communication is effective and informative 

• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.  

• Administer basic support to the inquiries raised via employee center.  

• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.   

• Coordinate end to end employee lifecycle activities as required, ensuring employees receive appropriate resolution in a timely manner and all necessary follow up is carried out in line with legislation and AECOM policy 

• Develop and maintain a strong understanding of company policies to be able to interpret and explain company policy and not solely have to rely on the verbiage in the FAQ documents to resolve related inquiries, e.g., AECOM Leave Accrual policy 

• Understands and utilizes all HR systems including Workday and Employee Center including (Self Service, Knowledge base and Case Management)  

• Able to multitask and work on more than one issue simultaneously ensuring the prioritization of urgency of requests  

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.  

• Assist in providing input into the creation and delivery of performance reporting to business stakeholders 

• Coordinate in the continuous improvement initiatives by participating on CI project team to optimize processes 

• Support selected simple process improvement initiatives to streamline processes. 

• Administer HR contact center services by resolving simple transactions through calls, chats through the company’s ticketing system.  

• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures. 

• Assist in the data gathering for incident reports to enable effective issue investigation and continuous improvement 

• Responsible for ensuring confidentiality is maintained at all times 

• Perform ad hoc tasks as requested or assigned 

Your Career

The Major Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services

Work Arrangement: Fully remote, EST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours / week, Monday to Friday, 9 AM - 5 PM EST

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A US-based mission-driven company, AI-powered healthcare company focused on improving early detection of chronic diseases like diabetes and kidney disease. We empower healthcare providers with data-driven insights to ensure better patient outcomes, especially for underserved populations. We value innovation, agility, and a commitment to advancing healthcare.

Role Overview:

This role primarily focuses on sales and marketing support, with responsibilities such as identifying stakeholders, managing databases, and assisting in sales development. Basic marketing support includes maintaining social media presence and assisting with LinkedIn outreach for events. Additionally, the role involves conducting healthcare and market research to inform outreach strategies.

Your Impact:

Your efforts will directly contribute to the company’s success by ensuring client satisfaction, healthcare providers with data-driven insights to ensure better patient outcomes, especially for underserved populations. We value innovation, agility, and a commitment to advancing healthcare.

Key Responsibilities:

1. Sales & Marketing Support

• Identify and manage stakeholders within healthcare systems, maintaining an organized database.
• Use CRM tools (like Monday) to track sales interactions and opportunities.
• Assist with sales outreach and lead generation from day one, supporting demo and deck creation.

2. Basic Marketing & Outreach

• Help manage the company’s social media presence (LinkedIn, Threads, Instagram, TikTok) with occasional posts and simple graphics.
• Support LinkedIn outreach for events, conferences, and company campaigns.
• Coordinate marketing efforts to boost engagement and attendance at industry events.

3. Healthcare & Market Research

• Conduct research on healthcare trends, competitors, and EMR systems to inform sales and outreach strategies.
• Assist in gathering and analyzing data to improve stakeholder engagement.
• Support administrative tasks related to organizing research and market insights.

Week 1 Focus:

• Onboard and become familiar with the team and tools.
• Clean up and organize the stakeholder database.
• Conduct LinkedIn outreach for upcoming conferences.
• Start initial research on healthcare trends, especially around EMR systems.

Must-Have:

• Fluent in English with excellent written and verbal communication skills
• Experience in healthcare or a good understanding of the industry.
• Familiarity with EMRs is a plus.
• SDR or sales background preferred but not required.
• Marketing background preferred but not required.

• Competitive Salary: Up to $1,600 per month, based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. 30 minute Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

Team Summary

The North America Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

Key Responsibilities

• Lead the strategy and operations for the Content Services and Implementations Support processes of NA Digital Implementations.
• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.
• Develop and implement business strategies and plans for the team in alignment to the project objectives and business goals.
• Partner closely with the team members to develop and enhance business processes.
• Manage/balance team schedule and capacity to support Implementations.
• Lead, coach, and develop each team member and provide them with guidance and feedback.
• Collaborate and coordinate with other implementers and key stakeholders to ensure alignment and integration of all related project activities.
• Prepare and maintain project tracking and team status reports.
• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.
• Serve as the overflow for VCS campaign build/Ops projects.
• Provide flexibility for management coverage of a team that works on different time zones.
• Embody the Visa Leadership Principles.

Essential Skills

• People Management
• Project Management
• Technical Aptitude
• Strong Analytical skills
• Strategic thinking
• Strong decision-making skills
• Excellent communication skills
• Conflict Management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

People Services Specialist supports People Experience operations within the areas of attraction, retention and optimization with the goal of implementing and managing initiatives that will cultivate a healthy, sustainable, and productive environment.

• Maintains and updates employee records in the physical 201 folders and in the HRIS
•  Maintains the employee training record & ensures that training information is accurate & updated
• Updates employee records and ensures that employees and their dependents are included in all applicable benefits.
• Oversees employee offboarding with concerned stakeholders and ensures that the required employee clearance is routed to all departments so final pay is released as scheduled
• Supports and facilitates the New Hire Onboarding orientations
• Implements site specific Culture and engagement programs
• Prepares timekeeping report for the site for endorsement to the payroll team and attends to timekeeping and payroll concerns
• Ensures completion of new hire pre-employment requirements and system login credentials
• Attends and monitors employee-related queries, availment, and administration of company benefits.

Work Arrangement: Fully remote, overlapping EST working hours

Job Type: Full-time

Salary Range: Up to $1,600 per month, based on experience, with performance-based bonuses

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

Locations: Remote, open to candidates in North America

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.

About the Company:

A US-based software company dedicated to enhancing the online presence of merchants in the Shopify ecosystem, committed to driving innovation and scalable growth in e-commerce.

Role Overview:

As a Content Planner / Manager, you’ll lead the charge in building out the company's LinkedIn marketing and growth engine. This role is ideal for someone passionate about systemizing and scaling organic content marketing efforts on LinkedIn to further grow the audience and business.

Your Impact:

Your efforts will directly contribute to scaling our organic content marketing on LinkedIn, evolving our marketing into a process-oriented, scalable operation, and driving business growth within the Shopify ecosystem.

Key Responsibilities:

1. LinkedIn Content Marketing:

• Develop and follow standard operating procedures for LinkedIn content marketing.
• Execute and post content on the LinkedIn profiles of key decision-makers of the company.

2. Outreach & Engagement:

• Utilize Sales Navigator for daily outreach to profiles within our ideal customer profile.

3. Content Management:

• Manage a content production workflow using the company’s preferred tech stack.
• Measure and report on content performance for stakeholders of the company.

Must-Have:

• At least 2 years of proven experience as a Content Planner, or in marketing-related roles.
• Proficiency with LinkedIn, including understanding different content placements and advanced tools like Sales Navigator.
• Experience using tech platforms such as Slack, Notion, and Asana.
• Ability to pull and analyze performance data from LinkedIn.
• Strong command of English, both oral and written.
• Excellent communication skills.
• Excellent planning and project management skills.

Nice-to-Have:

• Experience working with remote teams.
• Bilingual proficiency in Spanish.

Compensation Package:

• Competitive Salary: Up to $1,600 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

• Reviews sales contracts, establish parameters, quotes and negotiate prices.
• Develops market segments action plan, account management and its execution. 
• Participates in the tradeshows and conventions organized by Accor.
• Attends coordination meetings with the different departments in the Hotel for groups and VIP arrivals.

Salary: P60,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Bachelor's degree or equivalent work experience in a legal setting.
• Minimum of 3 years of experience as a Legal Assistant.
• Proficiency in using Clio Practice Management Software.
• Strong organizational skills with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Proficient in legal research techniques and using legal databases.
• Discretion in handling confidential and sensitive information.
• Adaptability and a proactive approach to problem-solving
• Experience supporting C-level executives or senior management.
• Familiarity with project management software and tools.

What will you do?

• Acknowledge and respond to direct emails from attorney
• Ask for and be proactive in scheduling weekly case status meeting with each attorney
• Understands in prioritizing workflow, in a way other attorneys understand urgency and priority of other tasks
• Calendar all due dates as documents are received – setting reminders and follow ups with appropriate attorney 1, 3, and 10 days in advance
• Review attorneys’ files to appropriate matter in CLIO and enter time
• Update pleading files for existing litigation matters
• All emails related to ANY client matter or potential client need to be saved to CLIO
• When Orders come in on a case, confirm appropriate attorneys received it and forward to client

Join the awesome team and enjoy these benefits & perks:

• Work from home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a leading Brevard County, Florida law firm committed to providing exceptional legal service with a client-centered approach. They highly personalized experience entails defining our client’s needs and meeting these objectives with real results in a timely and efficient manner. Our Client adamantly believe a worthwhile legal practice consists of successfully serving our clients and our community.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P60,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• 3+ years of proven experience as an Executive Assistant or similar role
• Able to support 2 or more C-Level executives simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• High level of professionalism and confidentiality.
• Strong organizational and time management skills
• Good communication and interpersonal abilities
• Ability to work independently and remotely

What will you do?

• Monitor and organize the executive team’s inboxes, ensuring all emails are categorized, flagged, and prioritized appropriately.
• Draft, proofread, and send professional emails on behalf of the executive team, maintaining a consistent tone and style.
• Respond to routine inquiries, redirecting emails to the appropriate team members when necessary.
• Develop and implement email templates for repetitive responses to streamline communication.
• Set up automated rules and filters to manage the executive team’s inboxes efficiently, reducing clutter and highlighting critical messages.
• Perform data entry tasks, including updating spreadsheets, managing contact lists, and maintaining databases with accurate and up-to-date information.
• Prepare and format documents, reports, and presentations, ensuring they meet the company’s standards for accuracy and presentation.
• Manage the executive team’s calendar by scheduling meetings, appointments, and calls, taking into account time zones and prioritizing engagements.
• Coordinate travel arrangements, including booking flights, hotels, and transportation, while preparing detailed itineraries.
• Organize digital files, creating a systematic filing system that ensures quick retrieval of documents when needed.
• Assist in the creation of standard operating procedures (SOPs) for recurring administrative tasks to ensure consistency and efficiency.
• Conduct thorough research on a variety of topics related to secured debt, market trends, potential investment opportunities, and industry best practices.
• Gather and analyze data from multiple sources, compiling findings into comprehensive reports that offer actionable insights.
• Stay informed on the latest developments in the finance and investment sectors, providing the executive team with regular updates and summaries.
• Investigate potential business partners, vendors, and service providers, evaluating their credibility, reputation, and fit for the company.
• Research and recommend tools, software, and technologies that can enhance the executive team’s productivity and streamline business processes.
• Track and manage the progress of ongoing projects, ensuring deadlines are met and tasks are completed to the executive team’s satisfaction.
• Liaise with internal teams and external partners to gather necessary information, follow up on outstanding tasks, and ensure alignment with the executive team’s priorities.
• Set up reminders and alerts for key milestones and deliverables, ensuring nothing falls through the cracks.
• Maintain a task management system to organize the executive team’s workload, delegating tasks when appropriate and tracking their completion.
• Act as the primary point of contact for all communications directed to the executive team, handling phone calls, messages, and inquiries with professionalism and discretion.
• Draft internal communications, memos, and announcements on behalf of the executive team, ensuring clarity and consistency in messaging.
• Coordinate and manage virtual meetings, including setting up video conferencing links, preparing agendas, and distributing meeting notes.
• Facilitate communication between the executive team and other members, ensuring information flows smoothly and any issues are promptly addressed.
• Handle sensitive and confidential information with the utmost discretion, maintaining the executive team’s trust and confidence.

Join the awesome team and enjoy these benefits & perks:

• Work from home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client was established in 2009, for the purpose of purchasing distressed commercial real estate loans and properties across the United States. Since inception, our Client has acquired and actively managed over 80 assets, across 22 states and multiple property types. Our Client administers two investment funds and several separately managed accounts. To date, they has realized an average Gross IRR of ~25% on its investments.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

• Team Leadership. You may have people management responsibility within a geography.
• Developing and implementing HR strategy. You will implement both regional and global business strategies within your market(s). You’ll bring expertise on industry and market trends and situations to develop and implement HR initiatives in line with the market(s) operational needs.
• Retaining talent. You will implement defined retention strategies within your market(s), ensuring that retention agreements are executed in line with local requirements and providing feedback on local nuances that could impact the strategy. You will escalate local situations that require HRBP review or approval, (e.g. identify flight risks, compensation issues or local competitive or benefit nuances).
• Talent management and development. You will support the roll out of global and regional development initiatives and programs within your market(s), partnering with people managers and employees to provide on-the-ground leadership as appropriate.
• Employee relations, labor relations and performance management. You will develop and implement HR policies and procedures that reflect market conditions and company philosophy. You’ll ensure compliance with policies at the local level. You’ll oversee appropriate resolution of employee relations issues within your market, escalating as required based on complexity and seniority of associates involved. You will partner with locally relevant Works Councils and Unions. Lastly, you’ll assist with the execution of Performance Improvement plans at the local level (L4 and below).
• Culture, values and Diversity, equity and inclusion (DE&I) You will maintain a positive organizational culture in the market(s) you support, aligned with the organization's values and mission, which includes promotion or DE&I. You’ll drive local implementation of global initiatives (eg. Workplace with Purpose, policy changes). You will coach and guide local managers and associates on processes such as performance management, total rewards, employee engagement, career conversations and conflict management. You will engage, build and retain talent within your geography by fostering a positive local culture and deploying locally relevant programs aligned to global strategy.
• Change management and communication. You will assist with the roll out of key change initiatives and communication campaigns. You’ll support your respective HR leader in building change management materials, gathering appropriate stakeholder feedback and executing against plans. You will demonstrate ongoing leadership to ensure transformation is fully implemented and results in lasting change. 
• Compliance. You will ensure that the organization is in compliance with all relevant laws and regulations relating to HR, including labor laws, employment standards, local norms, and partner with security team on health and safety regulations. You’ll monitor and drive key HR processes for all employees in the market(s) (e.g. merit, goals and objectives, bonus, SIP, performance reviews, Code of Conduct implementation and any other relevant initiatives).

Reporting to the Chief of Staff, you will be assisting in supporting the operations for the wider Executive team at Lendi Group, this fast-paced and varied role will see you accountable for (but not limited to):

• Complete all company travel requests within 24hour period
• Complete all Executive expense management
• Assist the Chief of Staff with researching and completing any event duties
• Assist the Chief of Staff with reporting as required
• Assist the Chief of Staff with management of Executive diaries and calendars
• Support any document preparation or formatting required for the Executive team
• Send calendar reminders and support for regular team meeting cadences
• Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company’s vision, mission, and employee policies.
• Meet timelines associated with the tasks in a timely manner and within quality standards.
• Document all necessary instructions per function/project and keep the existing updated.
• Log all activities regularly and accurately via Slack, if applicable

Leads and co-ordinates the day-to-day operations of the NCR team(s) that supports the New Claim Review calls. Actively motivate, develop, coach and engage team members to drive results and create a high performing team while showing genuine care in managing an environment of safety and wellbeing. Hold team members accountable for performance against key metrics, including achievement of financial and efficiency outcomes, and manages underperformance. Sets clear objectives and targets for the team, articulates clear link to the strategy to provide meaning and purpose to tasks. Analyse relevant agent data and reports to identify trends to continuously drive an improvement in the business results of team members and department. Delivery of agent coaching based on needs identified through analysis of agent data, audits and agent feedback. To resolve queries, manage and solve roadblocks, including reporting IT Issues and keeping the Stakeholders and Management Informed. To complete administrative tasks such as- workload distribution, attendance, leave regularization, schedule adherence, communication with team, One on One and any training or coaching required. Collaborate with the Suncorp Home Claims Partnering team to relentlessly deliver exceptional customer service to deliver against Home Claims Strategy. Lead and develop a diverse workforce, drive an inclusive culture, foster a team environment where people are accountable for safety and wellbeing. Build a resilient, highly engaged/agile team, with a culture of simplicity, innovation and continuous improvement. Adhere to Suncorp Group policies including but not limited to, delegated authority level to mitigate risk and compliance. Monitor team performance and display a clear level of understanding of all performance reporting. Drives results to achieve service, efficiency, and timeframes SLAs within Home Claims teams. Monitors, tracks and reports on own performance and progress. Actively seeks feedback and coaching on own performance and takes responsibility for self-development.

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  
 

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

• Do you want to work with some of Australia's best financial planning businesses?
• Embark on a fulfilling and engaging career.
• Earn as much as 60-85k + generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

5 ELK is an outsourcing provider working with Australian businesses to develop financial advice that creates wealth, happiness and freedom for its clients.

DEPARTMENT: HUMAN RESOURCES

OBJECTIVE OF THE ROLE:

The Senior Manager of HR at Elka Asenso will be responsible for overseeing the human resources functions, ensuring compliance with Filipino Labour Law, and fostering a positive work environment. This role involves managing and mentoring the Employee Relationship Managers & Recruitment Team. Developing departmental strategies, policy development and promoting a productive and engaged workforce.

POLICIES AND PROCESS MANAGEMENT:

•Collaborate with the Senior Manager of People & Culture to formulate and execute comprehensive people and culture strategies that support the company's overall mission, vision, and values.

•Ensure the company's policies and practices align with legal and regulatory requirements.

•Oversee HR operations, including policies and procedures, HRIS systems, and compliance.

•Ensure accurate and timely HR reporting and maintain employee records in compliance with data privacy regulations.

•Provide guidance and support to managers and employees on employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.

•Partner with legal counsel to ensure compliance with employment laws and regulations.

•Actively participates in industry associations and contributes to thought leadership.

COMPENSATION AND BENEFITS:

•Develop and administer competitive compensation and benefits programs that attract, motivate, and retain employees.

•Conduct regular market analysis to ensure our compensation packages remain competitive.

•Ensure compliance with complex legal and regulatory requirements, including global compensation laws and industry-specific regulations.

PERFORMANCE MANAGEMENT:

•Design and implement performance management frameworks aligned with organisational goals and objectives.

•Provide coaching and mentoring on performance management strategies to internal team members, senior leaders, and HR professionals.

•Actively engage in research and stay abreast of emerging trends and best practices in performance management.

•Play a key role in driving organisational change by effectively communicating the value and impact of performance management.

LEARNING AND GROWTH:

•Develop comprehensive learning and development strategies in alignment with organisational goals.

•Exhibits strong leadership skills and can effectively mentor and develop each individual within the HR and recruitment departments.

COACHING AND MENTORING:

•Provides strategic guidance in creating and fostering a high-performance culture, setting ambitious and strategic goals.

•Analyse employee feedback and identify areas for improvements to enhance engagement levels.

•Manage complex employee relations issues, resolve conflicts, and conduct investigations.

ROLES AND RESPONSIBILIES

CLIENT EXPERIENCE AND RELATIONS MANAGEMENT

•Anticipate and proactively address any potential issues or challenges that may arise.

•Take the initiative to suggest improvements, offer innovative solutions, and propose ways to optimize processes.

•Demonstrate a proactive problem-solving mindset to enhance the client’s overall experience.

RECRUITMENT MANAGEMENT:

•Provides insights and recommendations on recruitment practices & initiatives that support organisational goals and objectives.

•Drive initiatives to promote diversity, equity, and inclusion within the company.

CONTINUOUS IMPROVEMENT &  HR DATA ANALYTICS:

•Aligns strategies with organisational objectives, ensuring solutions support long-term business goals and enhance overall HR effectiveness.

•Maximizes the functionality and capabilities of HR platforms through process reengineering, integration with other systems, and continuous improvement initiatives.

•Stays abreast of new HR technologies and trends, evaluates their potential impact and recommends innovative solutions to enhance HR processes and data-driven decision-making.

•Analysing workforce demographics, turnover rates, and succession planning data to make informed decisions about talent acquisition, succession management, and workforce optimization.

•Analysing data related to representation, pay equity, and employee experiences across the organisation to identify improvement areas, address disparities, and create an inclusive environment that values diversity and promotes positive employee and client experience.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

•Bachelor’s degree in Human Resources, Business Administration, or a related field.

•Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.

•At least 8-10 years of progressive HR experience, with a minimum of 5 years in a managerial role.

•In-depth knowledge of Filipino Labour Law and HR best practices.

SKILLS

•Strong leadership and management skills.

•Excellent communication and interpersonal abilities.

•Expert knowledge of labour laws, regulations, and compliance requirements.

•Proficiency in HR software and systems. (Preferably Zoho People but not required)

•Strategic thinking and problem-solving skills.

•Ability to handle sensitive and confidential information.

•Strong organizational and time-management skills.

•Proficiency in Microsoft Office Suite.

•Ability to work effectively in a fast-paced and dynamic environment.

Our Client benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalised learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

• Develops design art work according to corporate standards and ensure optimum brand image for hotel collateral, advertisement and exposure.
• Manages collateral printing and hotel merchandize in line with brand standards. 
• Assists in production of all displays and signage in the hotel public areas and seasonal/theme decorations.
• Maintains an up-to-date image and collateral filing.

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes in promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers 

• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
• Caters to room inquiries and reservations on a daily basis received via telephone calls and emails with full utilization of Opera PMS for creating and updating room reservations.
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.

The Project Manager will be focused on managing services engagements, acting as the primary engagement manager for our clients. You will oversee the entire project lifecycle, from initiation to completion, ensuring that all deliverables are on time, within scope, and meet our clients’ expectations. The projects you will manage will be primarily focused on revenue enablement, including the creation of courses, job aids, in-person events, and other training materials. 

Responsibilities

• Serve as a point of contact for clients, ensuring clear communication and alignment throughout the engagement lifecycle 
• Develop and maintain detailed project plans, including setting timelines, milestones, and deliverables 
• Plan, organize, and manage revenue enablement projects, including course creation, job aid development, and other related services 
• Monitor project status, track progress, and adjust plans as needed to ensure timely and successful project completion. 
• Coordinate with internal teams, including instructional designers, content writers, and external subject matter experts (SMEs), to deliver high-quality outputs that meet client expectations 
• Identify and mitigate potential risks or issues that may impact project timelines or outcomes 
• Manage project budgets, ensuring that resources are allocated effectively and that projects are delivered within financial constraints 
• Conduct regular project status meetings with clients and internal teams, providing updates and addressing any concerns 
• Ensure that all project documentation is complete, accurate, and up to date 
• Continuously seek opportunities to improve project management processes and client satisfaction 

• Native or Fluent English speaker 
• 5 years experience in a similar role 
• Bachelor’s degree in Project Management, Business Administration, or a related field 
• Proven experience as a Project Manager, preferably in a High Tech services or consulting environment 
• Experience managing projects related to revenue enablement, such as course creation, training programs, or sales support materials 
• Strong understanding of the content creation processes, including instructional design and multimedia development 
• Strong understanding of project management methodologies, including Agile frameworks 
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously 
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams 
• Highly skilled in spreadsheets and data visualizations  
• Ability to identify potential risks and implement effective mitigation strategies 
• Strong problem-solving skills and a proactive approach to project management 
• Attention to detail and a commitment to delivering high-quality results 
• Able to create repeatable templates that can be used to scale projects  

Ideally having:

• Experience managing global projects 
• A PMP certification is a plus 
• Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana, or similar) 
• Experience working with revenue enablement tools and platforms, such as Learning Management Systems (LMS) or CRM systems 
• Familiarity with tools like Monday.com, ClickUp, or Microsoft Project with AI capabilities for predictive analytics and task management 
• Proficiency in using automation tools to streamline project workflows, reduce manual tasks, and improve efficiency   
• Knowledge of virtual workspaces and digital whiteboards that facilitate real-time collaboration and brainstorming 
• Experience with collaboration tools for seamless communication and task management across distributed teams

Perks & Benefits:

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th month pay: computation is based on the salary package of the employee
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefit with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

Join Us as a Medical Admin Assistant with GLP - 1 experience!

We are seeking a detail-oriented and organized Medical Administrative Assistant to join our team. If you have experience with GLP-1 medications and the medical weight loss industry, this is a great opportunity to make a meaningful impact while supporting our clinical team.

Why You’ll Love This Role:

As a Medical Administrative Assistant, you will be responsible for handling essential administrative duties, with a focus on accurate data entry, customer service, and patient support. Familiarity with GLP-1 medications or experience in the medical weight loss industry is highly preferred, as you will be assisting in managing patient records and communications.

What You’ll Do:

• Perform accurate data entry of patient information, appointments, and medical records into the clinic's system
• Respond to patient inquiries via email and phone, providing excellent customer service
• Handle phone support, scheduling appointments, and managing patient follow-ups
• Ensure all data is entered with precision, maintaining confidentiality and compliance with HIPAA regulations
• Communicate with patients regarding treatment plans, especially those related to GLP-1 medications or weight loss programs
• Assist with general administrative tasks, including billing and insurance coordination
• Coordinate between medical staff and patients to ensure smooth clinic operations

What You Bring:

• Proven experience as a medical administrative assistant or in a similar role
• Excellent data entry skills with a strong attention to detail
• Familiarity with GLP-1 medications and/or the medical weight loss industry is highly preferred
• Strong customer service and communication skills, both verbal and written
• Proficiency in medical software and Microsoft Office Suite
• Ability to multitask, prioritize, and work in a fast-paced environment
• Knowledge of HIPAA regulations and medical record management

Device Requirements:

• Processor: Intel Core i5 or AMD equivalent
• OS: Windows 10+ or recent Mac OS
• RAM: 8GB+
• Storage: Minimum 250 GB
• Antivirus: Up-to-date
• Internet: Minimum 20 Mbps

• Headset: Noise-canceling with clear microphone

Why You’ll Love Working with Us: 

Responsible in tax reporting and compliance

• Manage tax audits and ensure compliance with tax regulations
• Manage tax planning and compliance, ensuring tax liabilities are accurately reported
• Manage indirect tax compliance and guide on tax implication of business decisions
• Manage outsourced tax compliance and reporting.
• Oversees the preparation of transfer pricing documentation and information return on transaction and related parties
• Conduct a thorough analysis of taxes to provide expert advice on tax planning and optimization opportunities to ensure compliance with local regulations
• Coordinate and manage tax audits, inquiries and notices from tax authorities
• Maintain documentation and records related to tax filings, provisions and other tax-related activities
• Collaborate with other departments and teams, such as finance, legal and operations, outsourced tax firms to ensure alignment and coordination on tax matters
• Provide guidance and support to internal stakeholders on financial issues, including tax implications of business decisions and transactions
• Stay updated with changes in tax laws and regulations Philippines and Guam and proactively identify potential risks or opportunities for the organization
• Foster a culture of tax compliance and awareness throughout the organization, providing training and support as needed
• Lead and mentor a team of finance professionals, fostering a culture of accountability, compliance, and continuous improvement.

Position Objective:
Conduct research on a variety of assigned topics and help oversee investigations in order to help promote the goals of the organization

Term of Employment:
Part-time or full-time 

Reports to:
Manager of Investigations

Primary Responsibilities and Duties:
•    Research a variety of animal-protection issues to help further PETA's investigative work 
•    Ensure the factual accuracy of publications related to PETA's investigations
•    Review and prepare investigative footage, working with investigators and other stakeholders, so that findings can be shared internally as well as with journalists, authorities, and others
•    Procure equipment for investigators
•    Track expenses as well as complete and turn in expense reports on a regular basis
•    Follow legal and professional guidelines and call issues to your supervisor’s attention
•    File complaints with local authorities based on investigations
•    Maintain strict confidentiality at all times
•    Perform any other duties assigned by the vice president
 

We are looking for dynamic and detail-oriented AEM Developer to join our team. The ideal candidate will be responsible for overseeing and executing a variety of campaigns, promotions, and updates across our digital platforms. This role requires a strong understanding of digital marketing, excellent project management skills, and the ability to collaborate with cross-functional teams.  This position is based in the Philippines, and we are only able to consider candidates who possess the required work authorization.

Key Responsibilities

• Enrichment and Product Approval: Manage and approve products in the SKU library/Vantage.
• Content Creation and Implementation: Create and implement pages, microsites, sections, tiles, discover, and recipe pages on the drop page
• Campaign Implementation: Oversee the end-to-end implementation of marketing campaigns.
• Promotion Implementation: Plan and execute promotional activities to drive customer engagement.
• Value Banners Brief and Lytho Request Creation: Develop briefs for value banners and coordinate with the design team for Lytho requests.
• Merch Card & Banner creation, and Implementation
• Brand Page Creation
• Product Group Update/Creation

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and liaising with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively and display professionalism, resourcefulness, and the highest degree of confidentiality.

• Closely coordinate with the executives to maintain their diaries. This should be aligned to the executive's preferences, priorities, leniencies, and limits, to create a proper balance between commitments.
• To work closely with the executive in terms of structuring and proper prioritization of the day-to-day administrative activities including key events, travel plans, and other action items.
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and databases in response to and in anticipation of executive's needs
• Able to arrange domestic and international travel (Airline, Hotel, Car Rentals, Train Tickets)
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Prepare and coordinate presentations
• Assist in the staging of virtual and in-person events
• Able to oversee correspondences for the executive by identifying important emails and sorting based on priorities by assigning some rules
• Prepare and submit the Executive’s expense reports aligned with service-level agreements
• Conduct research - data gathering in a particular field or industry to generate valuable insights
• Prepare and process expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Assist in office activities such as Friday night events, birthdays, and other office activities needing support that can be done remotely.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance from the Team Lead.
• Perform other related projects and duties as assigned.

• Ensures consistency on exceeding guest services expectations by personal involvement in the arrival, rooming, and departure of key/VIP guests.

• Establishes strong and effective communication with all Departments and ensures that all Front Office Policies and Procedures are adhered to.

• Creates an environment that allows Colleagues to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts.  Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team. 

• Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.

• Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards.

• Maintains the balance in operational, administrative  and colleague needs by providing guidance and motivation to the Front Office team.