The Nurse administration professional works in close collaboration with the local operational and management team. You will be part of the vital team which targets to provide the best employee experience possible to the Philippine entity. You will be leading the organization for health and safety related topics, the interface between Avaloq Philippines and our HMO, work closely with local HR and head of the location, be part of the administration and facility team and will also actively have a role in employee engagement activities.

Your key tasks 

• Be the forefront of the company’s safety and health programs by managing health activities, such as but not limited to: providing first aid to employees, accompany them to the nearest hospital in the event of in-office activities, manage clinic and medicine inventory, organize medical record keeping wherever needed, prepare health reports as needed
• Managing Health Maintenance Organization (HMO) in collaboration with Human Resources Team and coordination of Annual Physical Exam (APE).
• Act as a point person for employee needs and records with the company health provider.
• Develop and implement health and safety programs, come up with wellness programs as part of employee engagement activities.
• Provides administrative support to the operational business units in Manila, Will be part of the front desk team.
• Provides office support services in order to ensure efficiency and effectiveness within the office
• Initiate and organize other employee engagement activities promoting culture and collaboration of the company. 

The Manager on the Analysis & Insights team is the senior contact for key clients and will be responsible for developing strong client relationships and facilitating the growth of the Analysis & Insights project team. This role will be focused on leading a team toward the generation of actionable insights, crafting of client presentations, building dashboards, and consulting with clients. The ideal candidate enjoys mentoring consultants, partnering with clients, and driving cross team collaboration.

This role will evolve to also cover oversight of web analytics infrastructure implementation resources and ensuring the technical resources are provided proper training and development of their client engagement skills.

Client Delivery

• Ensure the successful completion of the agreed upon project deliverables within statement of work (“SOW”) scope, time and budget with quality while consistently exceeding client expectations across all Merkle | Cardinal Path service offerings
• Act as a strategic advisor to the project team using a keen understanding of the client’s business and marketing objectives, not only the current project
• Conduct regular client communication, expectation setting and management, as well as providing strategic direction
• Proactively identify potential issues and provide solutions to correct any scope/budget deviations.
• Act on the client satisfaction survey results for the portfolio, ensuring quality improvement plans are developed and executed

Practice Development & Mentorship

• Work with the lead responsible for the Analysis & Insights practice area to develop and grow that practice area by creating and cultivating lasting relationships with both clients and internal teams.
• Work with the members of the A&I team, from junior to senior to help them improve their understanding of the industry, improve their client communication skills, create professional development plans, and better understand how our A&I offerings fit into the big picture for our clients.
• Work with others to ensure collaboration across domains, to help proactively manage issues, and create overall plans for achieving annual and long-term goals.
• Work with the internal team and clients by helping the teams apply our thought leadership in ways that will deliver on our clients’ business goals in innovative ways.
• Ongoing practice and process development looking for ways to improve and streamline Cardinal Path’s processes to not only deliver a superior service to our clients, but also to improve our efficiency and profitability.
• Collaborate with North American technical leads to deliver training programs related to skills required for technical implementations.
• Have a working knowledge of how business requirements and measurement frameworks are translated to tagging solution strategies that will best serve client analytics and reporting needs.

Assistant Front Office Manager
Inspiring and engaging. As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.

What you will be doing:

• Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
• Coach and train front office employees
• Assist and perform all tasks of front desk operations
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms revenue strategies and practices
• Flexible shifts may include mornings, evenings, weekends, and holidays

Total Number of Openings

Chevron participates in E-Verify in certain locations as required by law.

Join our dynamic team as an Executive Assistant and Operations Coordinator and play a crucial role in supporting company leadership. Your experience as a skilled executive assistant, scheduler, and coordinator will shine as you manage complex schedules, plan travel arrangements, and coordinate events. As a valuable team player, you'll contribute to the operational and administrative efficiency of our fast-growing organization.

• Efficiently manage executive schedules, appointments, and meetings
• Organize domestic and international travel logistics
• Plan and execute company events, meetings, and conferences
• Coordinate communication between leadership and various teams
• Perform administrative tasks to ensure smooth operations

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

#li-remote

The position is responsible for handling all benefits pertaining to the Unit Owners of the Raffles Residences Makati. The OBM ensures proper liaising of Owner booking requests to the respective VIP Concierges of the different Raffles/Fairmont. The primary focus of this role is to ensure that all benefits are enjoyed by the Owners and residential operations exceed service standards in all unit owner and partner contact areas and will act as a strong liaison between Raffles and the Unit Owners. 

The Owner Benefits Manager also assists the Director of Residences and Owner Services Manager in overseeing residential operations at Raffles Residences. The role oversees operational areas such as the Condominium Corporation (CC) policy administration, residential common area soft services, engineering & maintenance, security & human resources.  

Primary Responsibilities  

ASSIST DIRECTOR OF RESIDENCES IN OVERSEEING RESIDENTIAL OPERATIONS AT THE RAFFLES RESIDENCES. THIS INCLUDES STRENGTHENING POSITIVE RELATIONS WITH THE UNIT OWNERS AND OTHER STAKEHOLDERS, MINIMIZE COMPLAINTS AND ATTEND TO THEIR NEEDS ON A TIMELY MANNER 

• Act as a Supervisor to the Concierge and Bell teams 

• Clearly demonstrate to owners and colleagues a commitment to service excellence through the effective implementation of high management standards at all times. 

• Maintain a consistent focus on improving the overall flow of residential operations, seeking ways to maximize and improve the operation through productivity management 

• Ensure that SOPs have been thoroughly understood and actioned by the Owner Services Team 

• Strengthen positive relations with the unit owners/ residents by taking action to attend their needs, follows through on their requests, inquiries, concerns and complaints in a timely manner (ensure technical and maintenance related issues are properly coordinated and addressed to owner's satisfaction) 

• Ensure complete visibility of Raffles Residence leaders and colleague relations with the owners under the rental program during their stay  

• Reinforce cocktail party for owners/ residents 

ENSURE TO INCREASE BRAND AWARENESS  

• Increase Reciprocal Use Program enrollments annually (applicable to owners under the Rental Program) 

• Ensure to touch base will all owners who enrolled in the Reciprocal Use Program and attend to their requests/needs on a timely manner 

• Ensure to get feedback from owners to gauge their interest in the program and to ensure repeat business as well as gain new businesses from other Unit Owners 

• Encourage all owners to book and stay at FRHI properties and other Accor hotels when travelling abroad to experience the exclusive privileges and benefits.

• Work closely and maintain good relationships with VIP Concierge to ensure preferential rates and other privileges are extended to the unit owners. 

PROVIDE ASSISTANCE TO THE DIRECTOR OF RESIDENCES TO ENSURE CONDOMINIUM CORPORATION’S ANNUAL BUDGET IS MAINTAINED AND ACHIEVED THROUGH 100% COLLECTION OF ASSESSMENT FEES, UTILITIES AND OTHER INCIDENTAL CHARGES 

• Work closely with the Director of Raffles Residences and finance department to ensure that monthly financial reporting is on time and accurate. 

• Assist in ensuring timely collection of assessments and all other charges and strict execution of penalties and interest due to late payment 

• Ensure operational expenses are aligned with the Condo Corp budget through power/ energy savings programs and productivity management such as proper monitoring of supplies requisition and proper forecasting of schedule depending on needs and occupancy  

• Encourage the team to take individual ownership of all the areas in order to avoid frequent repairs or maintenance and excessive power consumption 

• Consistently promotes hotel facilities and services so Unit Owners will avail of them 

STRENGTHEN RELATIONSHIPS WITH COLLEAGUES 

• Assist the Director of Residences/Owner Services Manager in facilitating daily briefings and monthly departmental meetings. 

• Assist in ensuring EES target score is achieved by the Department 

• Maintain an open door policy, frequently communicate, provides clear performance expectations and regular feedback 

• In consultation with the Director of Residences/Owner Services Manager, oversee the performance of the owner services team, common area housekeeping service and engineering department. This includes preparing and conducting the annual review for Raffles colleagues. 

• Lead by example, build trust and motivate colleagues to continuously deliver outstanding service and works together as a team 

• Ensure right tools are available for colleagues to perform their jobs effectively 

Key responsibilities of the Onboarding Assistant role includes,

• Assisting onboarding specialists in creating and organizing projects for new clients.
• Managing the sending and importation of documents related to onboarding processes.
• Following up with providers to obtain missing credentialing and office documents required for projects.
• Reaching out to dental insurance companies to obtain fee schedules and necessary information.
• Possibly pre-filling applications and forms to expedite the onboarding process.
• Serving as a right hand to onboarding specialists, providing support and assistance as needed.

• Exceptional verbal and written communication skills.
• Demonstrated ability to maintain meticulous organization in onboarding processes.
• Proficiency in managing documentation and ensuring accuracy in all onboarding tasks.
• Keen attention to detail with a focus on accuracy and precision in all tasks.
• Effective time management skills to prioritize tasks and meet deadlines efficiently.
• Strong team player with the ability to collaborate effectively with colleagues.
• Excellent interpersonal skills to build and maintain relationships with stakeholders.

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• Night Shift/20% Night Differential
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Work from Home
• 20,000 - 24,000 salary/month

Business Development Manager

• Graduate of any Business Course with 2-3 years work experience in Sales Department.
• Responsible in developing network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.
• Prepare Financial Projections and Sales Targets and present this to the management.
• Liaising with colleagues to develop sales and marketing strategies.
• Prepare sales presentations and participate in Sales Meetings.
• Any other duties related to business development.

• Performance Bonus
• 13th Month Pay
• Paid Vacation/Sick Leave

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We are currently looking for a Sales Operations Manager who is dynamic, data-driven, and results-oriented to join our team. Your main responsibility will be to optimize our sales processes and work closely with the Sales Performance Manager to drive sales. Furthermore, you will identify opportunities through data analysis to improve overall sales performance.

Responsibilities:

• Collaborate with sales teams to streamline processes and improve sales productivity.
• Analyze sales data to provide insights and recommendations for performance improvement.
• Use data to drive team performance and identify individual opportunities
• Manage and optimize CRM systems to support sales and reporting needs.
• Work closely with cross-functional teams to align sales objectives with broader company objectives.
• Develop and maintain sales performance metrics and KPIs.
• Conduct regular sales forecasting and analysis to support strategic planning.
• Schedule and manage sales training programs to enhance team skills and effectiveness.
• Assess and improve sales technology stack to support sales automation and efficiency.
• Provide regular reports and updates to leadership on sales operations performance.

Are you interested in the legal industry, and want the freedom and flexibility to work from anywhere? Join our dynamic team as a Legal Administrative Assistant!

We are seeking a highly motivated individual to contribute their administrative expertise to our thriving law office, or in offices dealing with legal documents such as real estate companies, land title offices, or the court system. These agents handle tasks such as formatting legal correspondence, and/or reviewing and proofreading outgoing documents.

Duties and Responsibilities:

• Assist lawyers with day-to-day administrative tasks to ensure the smooth functioning of the legal office.
• Act as a liaison with clients, witnesses, and other stakeholders, ensuring clear and effective communication.
• Provide administrative support during trials, including the preparation of case briefs and summarizing depositions, interrogatories, and testimony.
• Conduct investigations and perform statistical/documentary research to contribute valuable insights to legal cases.
• Locate and develop case-relevant information, type up and file basic legal documents and correspondence.
• Answer and direct phone calls, maintain contact lists, and monitor deadlines while efficiently managing the calendar.

• A highschool diploma or equivalent.
• Proven working experience as a Admin or Legal Assistant
• Computer literacy, proficiency in English, and working knowledge of case management software.
• Excellent secretarial and organizational skills, with the ability to handle multiple tasks under pressure.
• Ability to work and maintain patience with individuals of diverse backgrounds and professional competencies.
• Committed to maintaining integrity and confidentiality on behalf of the company, the firm, and its clients.
• Willing to work on Pacific Standard Time (PST) schedule.
• Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

As a Talent Management Manager, you will be instrumental in shaping the future of our workforce, focusing on leadership development, learning, and career development, as well as performance management. You will also play a critical role in recruitment marketing and building strategic partnerships with academic institutions to attract and nurture future data center talents like interns or cadet programs.

Key Responsibilities

• Develop and implement a comprehensive leadership development framework that aligns with our business objectives and industry standards.

• Oversee the learning and development initiatives, ensuring they are effective, relevant, and aligned with career progression paths.

• Drive the performance management process, integrating it seamlessly with our talent development strategy.

• Spearhead recruitment marketing strategies to enhance our employer brand, particularly within academic environments.

• Build and maintain strong relationships with universities and educational institutions to develop a pipeline of future talent for internships and graduate programs.

• Use data analytics to measure the impact of talent management initiatives and to make informed decisions for continuous improvement.

• Manage cross-functional projects with a focus on innovation in talent management practices.

• Provide strategic oversight for career development programs to ensure they meet the needs of both the employees and the business.

Qualifications

• Must have a Bachelor's Degree in any related fied of study

• Proven experience in Talent Management, particularly within the technology or data center sector.

• Strong project management skills and the ability to lead strategic initiatives across the organization.

• Proficiency in data analytics with experience in using insights to drive talent strategies.

• Deep knowledge of leadership development, performance management systems, and learning and development best practices.

• Experience in building and maintaining academic partnerships and in designing programs for early-career talent.

• Outstanding communication and interpersonal skills, with the ability to engage and inspire stakeholders at all levels.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced SOURCING AND RECRUITMENT LEADER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Job Description:

• Lead a team responsible for the execution of sourcing and hiring quality talent on time.

• Design, build and establish results-oriented sourcing activities both virtual and in-person to drive applications from qualified candidates at the right time for the hiring requirements of the company

• Manage the overall sourcing strategies including governance of productivity, data tracking, results monitoring, reporting, analysis, and insights encompassing assigned scope

• Provide direction and guidance to the team, ensuring that target applications and hires are met based on committed sourcing plan and budget

• Collaborate with internal and external partners such as operations, HR/admin and vendors on project and initiatives related to delivering on hiring needs

• Evaluate external labor market conditions, analyze hiring trends, turnover rates, and candidate feedback to recommend changes, improvements and solutions for the company’s recruitment strategies

• Implement process improvement through root-cause analysis to improve operational efficiency and hiring capabilities for hiring programs within the company

• Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tool

• Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting

• Promote the company’s image to candidates and external service providers and ensures that the company is represented in the most accurate and appropriate way to all candidates

• Drives the highest standards of ethical behavior for all staff involved in the recruiting process

• Perform Ad-Hoc tasks and duties related to the role that may arise due to business need

• Prior experience on a Senior Manager or Director level position

• 3+ years of experience managing the overall Recruitment/Sourcing process ideally for a BPO or similar company

• Solid experience in social media, research and market analysis

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

• Passenger Operations Financials
• Monthly Financial Analysis on PAX
• Forecasting and Monthly discussion with Ops on financial results
• Works with transport Ops and marketing on weekly targets
• Adhoc Analysis
• Process Improvements
• Budget

• Bachelors’ degree in Financial Management or any related course
• 4 years of solid experience in the same position
• In depth knowledge in Budget Control, Forecasting, Variant Analysis

• Excellent analytical skills
• Expertise in MS Excel (creating spreadsheets and using advanced formulas)
• Proven work experience as a Financial Planning and Analysis or similar role
• Demonstrable strategic thinking skills
• Confidentiality in handling sensitive financial information
• Ability to present financial data using detailed reports and charts

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

As the Product Manager for Angkas Customer App, you will play a pivotal role in shaping and enhancing the user experience for our mobile application. You will lead cross-functional teams to deliver features and improvements that align with our business objectives, always keeping the customer at the forefront. This role requires a unique blend of strategic thinking, technical acumen, and a passion for creating user-centric solutions.

• Develop a deep understanding of the needs, preferences, and pain points of Angkas Customers
• Champion a customer-first approach in all product decisions and ensure that user feedback is incorporated into the product roadmap.
• Utilize data analytics, user feedback, and market research to drive informed decision-making processes.
• Establish key performance indicators (KPIs) and regularly analyze product performance, iterating on features to optimize user engagement and satisfaction.
• Work closely with design, engineering, marketing, and operations teams to ensure a unified product vision and seamless execution.
• Foster a collaborative environment that encourages open communication and knowledge sharing across departments.
• Develop and maintain a product roadmap that aligns with business goals and enhances the overall customer experience.
• Prioritize features based on their potential impact on user satisfaction and business value.

• Bachelors of any 4-year course. Preferably Information Technology, Management Engineering, Marketing but not required 
• Minimum of 4 years of SOLID Product Management Experience 
• Familiarity with the transportation or on-demand services industry is advantageous.
• Mobile App Development Knowledge
• UI/UX Understanding
• Data Analysis and Interpretation
• Knowledge of how mobile apps interact with backend servers through APIs

*This position is for all candidates located ONLY in the Philippines*

Start Date: ASAP

Required language: English.

We seek a skilled Remote Project Manager to oversee and coordinate all aspects of our new venture. This role involves working closely with our in-house teams, including Sales Account Managers, Operations Managers, and Marketing Managers, to ensure the successful setup and ongoing management of our operations. The Project Manager will be pivotal in tracking progress, identifying challenges, and ensuring milestones are met within set timeframes.

Responsibilities:

Project Planning and Execution

• Coordinate with the Internal team to align project timelines, milestones, and resources needed

Tracking and Reporting

• Monitor Project progress, ensuring adherence to timelines and budgets
• Provide Regular updates to the VP of Strategic Business Development and other stakeholders

Team Coordination

• Facilitate communication and collaboration among in-house teams
• Address operational, staffing and marketing aspects of the project

Problem Solving

• Identifying potential issues and proactively developing contingency plans
• Implement solutions to address challenges and maintain project momentum

Quality Assurance

• Ensure all project deliverables meet quality standards and client expectations

Stakeholder Management

• Engage with key stakeholders to gather feedback and incorporate in into project strategy

• Preferred but not required Bachelor’s degree in Business Management, Project Management, or related field.
• Proven experience in project management, preferably in a remote or virtual staff setting.
• Strong understanding of the healthcare industry, particularly in relation to medical service providers.
• Excellent communication skills in English.
• Proficient in project management software and tools.
• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time.
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

1. 3-5 year-experience in selling various Japanese ingredients and food products to

restaurants, Hotels and other institutions.

2. With strong communication skills and public relations abilities.

3. Can manage and maintain existing accounts and ability to expand customer base

by designing and aggressively implementing strategic sales plans to maintain the

company’s strong presence in the market.

4. Monitor the performance of the sales team.

5. Build and promote strong, long-lasting customer relationships by constantly

communicating with them and occasional visitations to understand their needs.

6. Identify and set sales goals, prepare sales reports and forecasts.

7. Motivate and train sales team.

8. Willing to work flexible hours occasionally.

9. Has a passion for cooking good taste for food and can cook and demonstrate

how to cook dishes in our you tube studio

10. Willing to work from Monday to Saturday, excluding holidays.

Preferably Marketing Graduate with 3-5 years experience in Sales

• Training & Development

• Train and supervise staff regarding handling of customers.

• Ensure all food safety procedures are strictly adhered to according to sanitary conditions.

• Work closely with management to meet revenue objectives by developing overall marketing

strategy.

• Implement appropriate strategies to improve sales.

• Ensure safety and cleanliness of the grocerant.

• Follow company policies and procedures regarding the handling of cash, property, products and

equipment.

• Audit inventory levels to ensure product availability and order products as necessary.

• Coordinate with HR Manager regarding erring employees for proper sanctions on violations of

company policies, resolve employee disputes.

• Manage and oversee the entire restaurant operation.

• Ensure customer satisfaction and deliver superior customer service.

• Respond efficiently to customer questions and complaints.

• Organize and supervise shifts.

• Manage and lead staff.

• Evaluate performance of each staff and provide Management with appropriate feedback.

1. Graduate of Hotel and Restaurant Management.

2. 2-year experience in a Japanese Restaurant as Manager. With Japanese food background and

has a good taste in food.

What you’ll be doing:

• Responsible for pick-up and delivery of documents, materials, and other items between offices and establishments
• Processes permits, licenses, certifications, and other similar documents as needed (c/o Admin, HR, Finance & Legal)
• Check writing docs and deposit checks (c/o finance)
• Performs other tasks as may be assigned by the immediate superior.
• Ensures that he understands the instructions of his immediate superior before doing the assigned task.
• Ensures that all instructions and documents are complete before leaving the office.
• Notify the line manager of deliveries that could not be completed.
• Ensure all assigned tasks are completed for the day.
• Maintain a polite and helpful demeanor while he carries out the job.

• Must have own motorcycle
• Preferably who has 1-2 yrs experience processing government documents
• Willing to work in Makati

This role serves as a partner to the Director of Finance within the Hotel - providing objective evaluations, process improvement solutions , effective communication, and guidance in recommending effective internal control standards and adhering to compliance regulations.

Primary responsibilities:

• To undertake operational audit and financial audit to ensure the company meets its financial, operational and compliance objectives
• Report on control deficiencies to management and making recommendations to mitigate risks
• Challenging current processes across the company and identify opportunities for refinement
• Engaging remediation of identified issued through follow-up
• Communicating with a variety of stakeholders across the company on audit findings, recommendations and the like
• To supervise daily operations of income audit, credit and receivable and cost control sections

The Paid Media Manager will be responsible for implementing and executing Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets The successful candidate will provide day-to-day implementation, optimization, and upload of client campaigns through direct input and supervising junior staff.

Implementation/Execution

• Develop and implement Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets.
• Provide day-to-day implementation, performance optimization, and upload of client campaigns through direct input and supervising junior staff.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies

Vendor Management

• Liaise with vendors and third party representatives to maintain and develop relationships and build knowledge of new features and betas.
• Stays up-to-date with practices and standards in the digital marketing industry

Analytics

• Ensures flawless campaign execution and effectiveness by establishing key indicators to measure success.
• Interpret performance reports to provide actionable insights, analysis and recommendations to meet campaign objectives.

SME

• Coach and develop junior staff, supervising their projects and day-to-day activities.

Client interface

• Provide accurate client communication that details performance and return on investment via regular campaign reporting and analysis.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Setting up, implementing and managing the local quality management system as well as monitorung its efficiency and effectiveness. Efficiencey and effectivenes are to be understood in terms of conformance with internal and external requirements. Responsible for implementeing SGS Group Quality Management requirements to the local laboratory (-ies). The role requires in depth knowledge of ISO 17025 and its implementation in food testing laboratories.

Company Profile:

Our client is more than an Esports organization, they are a brand. A lifestyle brand that focuses on gaming and Esports along with fashion, social media management, talent agency, event organizing, and other services in the digital era.

They help brands engage global audiences through their network of talent, influencers, and Esports teams through their strategic partnership to help bring exposure and a great ROI through a wide range of activities through both online and offline activities.

The company aim to be a platform between brands for millennials and Gen Z. Collectively, they have over 30+ million followers across social media platforms and have helped brands grow their position in this new digital era.

This is a wonderful opportunity to be part of a growing company that has impactful marketing solutions, shaping compelling brand narratives, and creating valuable intellectual property.

Overall purpose and responsibilities of the role

The Senior Account Manager will lead the planning and execution of strategies for digital marketing and advertising sales growth with brands and agencies. The primary focus is on selling the company's services and advocating for influencers to prospective clients.

Duties & Responsibilities:

• Responsible for planning, managing, and executing strategies in growing digital marketing/advertising sales with brands and agencies.
• Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. Use data/reports to make presentations and recommendations to clients.
• Forge relationships with key decision-makers with brands and advocate advertising offerings.
• Understanding how to input advertising rates, key performance indexes, and any other sales-related functions.
• Ensure timely and detailed analytical reporting of the key campaign outcome.
• Coordinate with cross-functional teams to execute projects such as onsite, graphics, performance marketing and category teams

Skills & Qualifications:

• With a business degree or another similar course
• Proven with a minimum of 5 years of end-to-end sales experience in the Digital Advertising, Multimedia Marketing and other media networks and advertising companies.
• With Media and Production Sales experience is an advantage
• Knowledge in Brand Management and Media Marketing is required.
• Excellent negotiation and communication skills.
• Ability to deliver projects and answer inquiries on time.
• Ability to work with multiple stakeholders and collaborate with all levels of management internally and externally to strengthen partnerships.
• Strong networks with direct clients and digital agencies are required.
• Business acumen with a problem-solving attitude.

Summary

As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead and manage the Outlet team in all aspects of the department and ensure service standards are followed.
• Address guest concerns and react quickly and professionally.
• Train supervisors and colleagues as needed.
• Balance operational, administrative, and colleagues' needs.
• Conduct regularly scheduled departmental meetings.
• Work closely with the culinary and stewarding teams to ensure all banquet and meeting requirements are in place.
• Manage the outlet budget.
• Follow company policies, procedures, and service standards.
• Follow all safety and sanitation policies when handling food and beverages.
• Other duties as assigned by the F&B department management.

Responsibilities:

The Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering.

• Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
• Ensure staff have their breaks, according to the number of hours worked
• Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
• Be fully competent in all reception and cashier duties
• Cover all shifts if required
• Cover Rooms Coordinator shifts if required
• Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest Services, Florist, Housekeeping, In Room Dining)
• Be present at the Reception/Front Desk whenever possible
• Deal promptly and effectively with any complaints
• Meet and greet VIP guests
• Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible
• Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
• Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows
• Liaise with Concierge to ensure swift baggage dispatch and collection
• Follow up on late cancellations and no shows and charge when appropriate
• Inform the receptionist/cashiers of new memo’s during the handover
• Check the next day’s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory
• Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents
• Deal with room moves, and ensure seamless communication of these with the relevant departments
• Check potential room revenue for any discrepancies and do necessary corrections
• Balance the screen (room types) for next day
• Maintain amicable and co-operative working relations with all other departments
• To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager
• Ensure enough supplies of all stationary items are in storage
• Assist the Director of Front Office and Assistant Director of Front Office in all aspects of the department and ensure service standards are followed
• Manage any emergencies on the desk and take necessary actions
• Follow up all audit points with regards to LQA, JD Powers, etc..
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned
• The Duty Manager may be required to carry out other duties, directed by the Assistant Director of Front Office