Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Afternoon shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 20

About the Role:

We are looking for a reliable and proactive IT Assistant to provide support in maintaining and troubleshooting IT systems, networks, and equipment within the organization. The ideal candidate will assist the IT team in ensuring the smooth operation of all technology-related activities, responding to user requests, resolving technical issues, and performing basic IT administrative tasks. This role is perfect for someone looking to develop their career in IT while supporting a variety of technical functions in a dynamic environment.

Key Responsibilities:

Technical Support

• Provide first-level technical support to end users for hardware, software, network, and system issues.
• Troubleshoot and resolve common IT issues related to desktops, laptops, printers, peripherals, and network connectivity.
• Set up and configure new devices, such as computers, printers, and phones, ensuring that they are ready for use by staff members.
• Assist in resolving software issues, including installing, updating, and configuring applications for end users.
• Log and track support tickets using an IT service management system to ensure issues are resolved in a timely manner.

Hardware and Software Management

• Assist with inventory management of IT equipment and software licenses, ensuring accurate records are maintained.
• Help in installing, configuring, and maintaining operating systems (Windows, macOS, Linux) and software applications.
• Assist in running regular software updates, patches, and antivirus scans to ensure system security and efficiency.
• Support the deployment of software packages and updates across the organization's devices.
• Assist in troubleshooting and repairing hardware issues, including computers, printers, and mobile devices.

Network and System Administration Support

• Provide basic support in maintaining and monitoring network connectivity, including Wi-Fi, VPN, and local area networks (LAN).
• Assist the IT team with configuring network devices, routers, switches, and firewalls.
• Help monitor system performance and assist with backups, ensuring data integrity and availability.
• Assist in user account management, including creating, updating, and disabling accounts as required.
• Support system troubleshooting and perform diagnostic tests to identify network or hardware issues.

IT Documentation and Reporting

• Assist in documenting IT procedures, processes, and troubleshooting guides for reference by team members and end users.
• Help maintain accurate records of IT equipment and service requests, as well as user access and permissions.
• Report on recurring issues and make suggestions for improvements to IT workflows.
• Assist with preparing reports related to IT infrastructure, support tickets, and other key metrics.

User Training and Support

• Assist in training end users on the proper use of IT systems and tools, including Microsoft Office, email clients, and internal applications.
• Provide guidance on best practices for data security, software usage, and network access.
• Help users troubleshoot minor issues and provide remote assistance via phone, email, or screen-sharing software.

IT Project Support

• Support the IT department in the implementation of IT projects, including hardware and software upgrades, network improvements, and system migrations.
• Assist with testing new systems and applications, gathering feedback from end users, and ensuring successful deployment.
• Help prepare and configure devices and software for new hires and assist with onboarding new users.

General IT Administration

• Perform routine administrative tasks, such as maintaining user directories, managing shared drives, and ensuring printers are operational.
• Assist in maintaining an inventory of IT equipment and help with hardware replacements and repairs when needed.
• Perform periodic audits of IT assets to ensure compliance with licensing and security policies.

Qualifications and Skills:

• Education:
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
• Experience:
• 3-5 years of experience in an IT support or assistant role, with experience troubleshooting and resolving hardware and software issues.
• Experience supporting IT systems, networks, and applications in a corporate environment is a plus.
• Technical Skills:
• Familiarity with common operating systems (Windows, macOS, Linux).
• Basic knowledge of networking concepts (e.g., TCP/IP, DNS, DHCP, VPNs, Wi-Fi).
• Understanding of hardware components (e.g., computers, printers, routers) and peripheral devices.
• Experience with common productivity tools, including Microsoft Office Suite and Google Workspace.
• Basic knowledge of IT security practices, including antivirus software, firewalls, and password management.
• Familiarity with IT service management (ITSM) tools or helpdesk software is a plus.
• Soft Skills:
• Strong problem-solving skills and the ability to troubleshoot IT issues effectively.
• Excellent communication skills with the ability to explain technical information to non-technical users.
• Strong attention to detail and ability to work independently as well as part of a team.
• Good organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Customer-focused attitude, providing excellent service to end users

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro Manila

Work Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)

Experience Level: 3-5 years

No. of employees required: 2

About the Role:

We are seeking a dedicated and results-driven Project Manager to lead and manage projects from initiation to completion. The Project Manager will be responsible for ensuring projects are delivered on time, within budget, and meet the specified requirements. This role requires strong leadership, organizational, and communication skills to manage cross-functional teams, track project progress, and communicate effectively with stakeholders.

Key Responsibilities:

Project Planning and Execution

• Lead the planning, execution, and delivery of multiple projects simultaneously.
• Define project scope, goals, deliverables, and timelines in alignment with business objectives.
• Develop detailed project plans, including schedules, resources, and budgets.
• Monitor project progress and adjust plans as needed to meet changing requirements and deadlines.

Team Leadership and Collaboration

• Lead, motivate, and manage project teams, ensuring that team members are clear on their roles and responsibilities.
• Foster a collaborative team environment to ensure high performance and commitment.
• Ensure timely delivery of project milestones, managing resources effectively to achieve project objectives.

Stakeholder and Client Management

• Maintain regular communication with project stakeholders, including senior management, clients, and vendors.
• Present project updates, risks, and recommendations to stakeholders, ensuring alignment and transparency.
• Build and maintain positive relationships with clients, understanding their needs and ensuring their satisfaction.

Risk and Issue Management

• Proactively identify project risks and issues, developing mitigation strategies to address them.
• Resolve conflicts and obstacles that may arise during the course of the project.
• Ensure that issues are documented, tracked, and communicated to relevant stakeholders.

Quality Assurance and Compliance

• Ensure that project deliverables meet quality standards, business requirements, and customer expectations.
• Oversee the implementation of quality control processes, ensuring compliance with industry standards and internal guidelines.
• Conduct post-project evaluations to identify areas for improvement and implement best practices.

Budget and Resource Management

• Manage project budgets, including cost estimation, tracking expenditures, and ensuring projects are delivered within financial constraints.
• Allocate resources effectively and monitor resource utilization throughout the project lifecycle.
• Negotiate with vendors and contractors to ensure that project resources are available and meet budgetary requirements.

Skills:

• Education: Bachelor’s degree in Project Management, Business Administration, or a related field.
• Experience:
• 5-8 years of experience in project management, with a successful track record of delivering complex projects.
• Experience managing cross-functional teams and stakeholders at all levels.
• Experience working in [specify industry, if needed, e.g., IT, construction, finance].
• Technical Skills:
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum).
• Proficient in project management software (e.g., MS Project, Jira, Asana, Trello).
• Experience with budget management, resource planning, and scheduling tools.
• Soft Skills:
• Excellent leadership, decision-making, and problem-solving skills.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work under pressure, handle multiple priorities, and meet deadlines.
• High attention to detail and organizational skills.
• Certifications (preferred):
• Project Management Professional (PMP).
• Agile Certified Practitioner (ACP).
• PRINCE2 Foundation/Practitioner.

We are seeking an enthusiastic and goal-oriented Team Manager - Travel to join our dynamic team in Mandaluyong, Philippines. As a Team Manager, you will play a crucial role in leading and developing a team of travel consultants, ensuring exceptional customer service and driving performance to meet and exceed key performance indicators (KPIs).

• Lead and motivate a team of travel consultants, fostering a collaborative and customer-focused environment
• Drive team performance by setting clear goals, monitoring KPIs, and implementing strategies for continuous improvement
• Provide coaching, mentoring, and performance management to develop and enhance team members' skills
• Analyze team metrics, including attrition, shrinkage, and other critical performance indicators
• Identify trends in customer behavior and preferences, providing valuable insights to senior management
• Implement and drive organizational initiatives within the team
• Collaborate with other departments to ensure seamless operations and customer satisfaction
• Stay updated on travel industry trends and best practices, incorporating them into team processes
• Conduct regular team meetings and one-on-one sessions to address concerns and celebrate successes
• Ensure compliance with company policies, procedures, and industry regulations

You are also expected to:

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations;
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line;
• Identify the training needs that will equip the staff with fundamental skills and knowledge; - Have a thorough understanding of the various system tools and operational procedures utilized within the program;
• Collaborate with stakeholders on a regular basis for changes on promotions and updates; and
• Conduct all defined and required process compliance and adherence to all team members, partners and, third-party providers.

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

• Should be comfortable using technology and eager to learn new tools
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer support is required
• Experience in the colleting/billing industry is required

Managers in this role get to:

Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.

Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.

Influence the lives of others: Develop, train, and manage team members.

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports, analysis, and/or keen observations.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Keep leaders informed: Relay important information in the form of timely and accurate reports. 

Leaders in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

The Technical Account Manager I (TAM-I) is an integral part of the Registry Customer Support Team. This position takes ownership and works alongside the technical and operational organizations to optimize Customer Experience, System Quality, and Operational Efficiency.

Responsibilities include handling all support cases and inquiries, including supporting customers who use Registry products and tools along with monitoring and troubleshooting the Registry platform, product set, and customer integrations to the product suite.

The expectation for this position is to be able to solve a high percentage of customer inquiries via Web, Email, and Phone connected to a Support Ticketing System, and work directly with the external Customers and internal Team Members to identify and resolve customer issues.

The Customer Support team works on a 365x24x7 roster. This position may be required to work weekends and evenings.

Essential Duties and Primary Accountabilities

• Fields help desk calls, chat, email, and/or other communication from users with inquiries regarding Registry systems, products, policy compliance, and similar concerns.
• Maintain customer tickets with current information and provide draft updates for support documentation if requested.
• Assist customers with the use of the Registry product suite. Collect, analyze, investigate, and resolve customer-facing issues based on the facts presented by the customer and knowledge of the product line. Applies knowledge of Registry systems and products to solve problems.
• Consult with users to determine steps and procedures taken to identify and resolve the problem.
• Be an integral part of a team environment and act as a central subject matter expert for appointed issues and customer inquiries.
  • Collaborates with other staff to research and resolve customer-facing issues. 
• Collaborates with product managers and engineering team(s) to explain errors and/or recommend modifications in customer systems.
• Strong organizational skills
• Guides users through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions.
• Maintain Email, Phone, and Ticket response times in accordance with SLAs.
  • Provides timely escalation of issues within the organization as necessary
• Performs other related duties as assigned.
• Maintains and seeks knowledge of Registry technology innovations and trends.
• Available for multiple schedules for 24x7x365 support hours.

• Update our internal databases with new employee information, including contact details and employment forms
• Gather payroll data like leaves, working hours and bank accounts
• Screen resumes and application forms
• Schedule and confirm interviews with candidates
• Post, update and remove job ads from job boards, careers pages and social networks
• Prepare HR-related reports as needed (like training budgets by department)
• Address employee queries about benefits (like number of remaining vacation days)
• Review and distribute company policies in digital formats or hard copies
• Participate in organizing company events and careers days

Managers in this role get to:

Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.

Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.

Influence the lives of others: Develop, train, and manage team members.

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports, analysis, and/or keen observations.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Keep leaders informed: Relay important information in the form of timely and accurate reports. 

The project Manager will collaborate with and support our US project management team and the CEO of the organization.

Applicants must be able to work remotely and adhere to Pacific US time (10PM-7AM Philippine time).

• Collaborate with the US project management team and the CEO of the organization on day-to-day activities and offer support.
• Manage all operational and tactical aspects of various implementation projects on a daily basis.
• Contribute to the creation of Project Plans;
• Elicit and define project timelines while working with the US project management team.
• Effectively communicate plans, progress, and status/updates to employees and stakeholders.
• Documenting significant activities and carrying out decisions made during meetings.
• Preparing necessary presentation materials for customer meetings.
• Undertaking project tasks as required.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project in ERP.
• Assess project risks and issues and provide solutions where applicable.
• Ensure stakeholder views are managed towards the best solution.
• Coordinate and facilitate meetings, action items and assign tasks and accountability to project and internal resources as required.
• New project engagement on internal kickoff and gather project resources for the Program Manager as required.

Salary: P60,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Bachelor's degree or equivalent work experience in a legal setting.
• Minimum of 3 years of experience as a Legal Assistant.
• Proficiency in using Clio Practice Management Software.
• Strong organizational skills with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Proficient in legal research techniques and using legal databases.
• Discretion in handling confidential and sensitive information.
• Adaptability and a proactive approach to problem-solving
• Experience supporting C-level executives or senior management.
• Familiarity with project management software and tools.

What will you do?

• Acknowledge and respond to direct emails from attorney
• Ask for and be proactive in scheduling weekly case status meeting with each attorney
• Understands in prioritizing workflow, in a way other attorneys understand urgency and priority of other tasks
• Calendar all due dates as documents are received – setting reminders and follow ups with appropriate attorney 1, 3, and 10 days in advance
• Review attorneys’ files to appropriate matter in CLIO and enter time
• Update pleading files for existing litigation matters
• All emails related to ANY client matter or potential client need to be saved to CLIO
• When Orders come in on a case, confirm appropriate attorneys received it and forward to client

Join the awesome team and enjoy these benefits & perks:

• Work from home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a leading Brevard County, Florida law firm committed to providing exceptional legal service with a client-centered approach. They highly personalized experience entails defining our client’s needs and meeting these objectives with real results in a timely and efficient manner. Our Client adamantly believe a worthwhile legal practice consists of successfully serving our clients and our community.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P60,000 to P70,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• 3+ years of proven experience as an Executive Assistant or similar role
• Able to support 2 or more C-Level executives simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• High level of professionalism and confidentiality.
• Strong organizational and time management skills
• Good communication and interpersonal abilities
• Ability to work independently and remotely

What will you do?

• Monitor and organize the executive team’s inboxes, ensuring all emails are categorized, flagged, and prioritized appropriately.
• Draft, proofread, and send professional emails on behalf of the executive team, maintaining a consistent tone and style.
• Respond to routine inquiries, redirecting emails to the appropriate team members when necessary.
• Develop and implement email templates for repetitive responses to streamline communication.
• Set up automated rules and filters to manage the executive team’s inboxes efficiently, reducing clutter and highlighting critical messages.
• Perform data entry tasks, including updating spreadsheets, managing contact lists, and maintaining databases with accurate and up-to-date information.
• Prepare and format documents, reports, and presentations, ensuring they meet the company’s standards for accuracy and presentation.
• Manage the executive team’s calendar by scheduling meetings, appointments, and calls, taking into account time zones and prioritizing engagements.
• Coordinate travel arrangements, including booking flights, hotels, and transportation, while preparing detailed itineraries.
• Organize digital files, creating a systematic filing system that ensures quick retrieval of documents when needed.
• Assist in the creation of standard operating procedures (SOPs) for recurring administrative tasks to ensure consistency and efficiency.
• Conduct thorough research on a variety of topics related to secured debt, market trends, potential investment opportunities, and industry best practices.
• Gather and analyze data from multiple sources, compiling findings into comprehensive reports that offer actionable insights.
• Stay informed on the latest developments in the finance and investment sectors, providing the executive team with regular updates and summaries.
• Investigate potential business partners, vendors, and service providers, evaluating their credibility, reputation, and fit for the company.
• Research and recommend tools, software, and technologies that can enhance the executive team’s productivity and streamline business processes.
• Track and manage the progress of ongoing projects, ensuring deadlines are met and tasks are completed to the executive team’s satisfaction.
• Liaise with internal teams and external partners to gather necessary information, follow up on outstanding tasks, and ensure alignment with the executive team’s priorities.
• Set up reminders and alerts for key milestones and deliverables, ensuring nothing falls through the cracks.
• Maintain a task management system to organize the executive team’s workload, delegating tasks when appropriate and tracking their completion.
• Act as the primary point of contact for all communications directed to the executive team, handling phone calls, messages, and inquiries with professionalism and discretion.
• Draft internal communications, memos, and announcements on behalf of the executive team, ensuring clarity and consistency in messaging.
• Coordinate and manage virtual meetings, including setting up video conferencing links, preparing agendas, and distributing meeting notes.
• Facilitate communication between the executive team and other members, ensuring information flows smoothly and any issues are promptly addressed.
• Handle sensitive and confidential information with the utmost discretion, maintaining the executive team’s trust and confidence.

Join the awesome team and enjoy these benefits & perks:

• Work from home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client was established in 2009, for the purpose of purchasing distressed commercial real estate loans and properties across the United States. Since inception, our Client has acquired and actively managed over 80 assets, across 22 states and multiple property types. Our Client administers two investment funds and several separately managed accounts. To date, they has realized an average Gross IRR of ~25% on its investments.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Job Description

We are looking for a skilled professional who provides administrative support to executives and senior management. The administrative assistant will handle various tasks, such as managing schedules, handling correspondence, organizing meetings, facilitating the expense reimbursement of the General Managers, maintaining records, and ensuring smooth operations and effective communication within the organization.

• Act as the point of contact between the executives and internal and external clients
• Support the employees by facilitating expense reimbursements
• Undertake the tasks of receiving calls, taking messages and routing correspondence
• Handle requests and queries appropriately
• Maintain diary, arrange meetings and appointments and provide reminders
• Make travel arrangements
• Take dictation and minutes and accurately enter data
• Produce reports, presentations and briefs
• Develop and carry out an efficient documentation and filing system

Job Summary

Ensure that business plans, mandates, and company objectives are met by providing sales and marketing support in the development of a pipeline of leads. Responsible for the generation of leads through email, social media, and phone contacts.

Responsibilities & duties:

• Research, track, maintain, and update leads.

• Make outgoing calls to generate new business.

• Contact prospects to qualify leads

• Send direct emails to key clients and prospects.

• Research and maintain a lead generation database

• Conduct customer research.

• To obtain information about potential leads, conduct client or market surveys.

• Participate in preparing proposals and/or sales presentations.

• Provide accurate and timely information to management.

• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process.

Salary: P70,000 – P90,000 (Monthly Package)

Shift: Monday – Friday 9am – 6pm Eastern Daylight Time

What are we looking for?

Skills Required:

• At least 5 years of proven experience with WordPress and content management.
• Familiarity with the Keap CRM or other similar CRM tools for email creation.
• Experience with image creation and basic video editing.
• Familiarity with social media platforms and strategies.
• Experience with analytics tools and performance tracking.

What will you do?

• Content Posting and Management: Daily Article Posting - Upload and manage articles on the client website using WordPress. Ensure all posts are formatted correctly, tagged appropriately, and published on schedule.
• Email and Online Content Creation: HTML Email Creation - Create and format emails in HTML using the "Keap" tool, ensuring visually appealing and engaging content. Design and incorporate images to enhance content.
• Video Editing and Production: Assist in creating and editing video content for various platforms, contributing to the overall content strategy.
• Weekly Newswire Preparation: Create the newsletter to be reviewed and approved by The Wise Marketer management and manage its distribution.
• Weekly Newsletter Support: Support the creation of our weekly Newsletter, which is distributed every end of working week. Collect relevant content, draft the newsletter, and ensure timely delivery.
• Social Media Management: Plan and schedule social media posts across various platforms to ensure consistent and engaging content delivery.
• Analytics and Reporting: Analyze website and social media performance metrics to measure the effectiveness of content and campaigns. Prepare regular reports on key metrics and provide insights and recommendations for improvement.
• Content Optimization: Implement SEO best practices to ensure all content is optimized for search engines, improving visibility and organic traffic.
• LearnDash Administration: Administer the LearnDash – learning management system tool for the Loyalty Academy conferences and training programs, ensuring smooth operation and user support.
• Sales Process Management: Enquiry Response: Respond to website enquiries with follow-up information and manage prospects through the sales process.

Join the awesome team and enjoy these benefits & perks:

• Work from Home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
•  Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA 

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

For a quarter century, Our Client has guided and served Loyalty Marketers and Loyalty Practitioners with the information, tools, resources, research, and insights they need to perform at a high level.  They are the most widely read source of news, insights, and research on all topics related to data-driven, customer-centric marketing. Deliver timely and unbiased perspectives to a global audience of marketing professionals.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P465 - P520 per Hour

Schedule: Monday and Friday only (4 hours a day)

What are we looking for?

Skills Required:

• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Minimum of 3 years of experience as an executive assistant or in a similar role, for executive level personnel in a virtual setup
• Able to support 2 or more C-Level executives simultaneously.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• High level of professionalism and confidentiality.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

What will you do?

• Administrative Support:
• Manage and maintain the CEO's and COO's calendars, including scheduling meetings, appointments, and travel arrangements.

• Coordinate and manage logistics for meetings, conferences, and events.

• Prepare and edit correspondence, reports, presentations, and other documents as needed.

• Meeting Coordination:
• Organize and prepare agendas, materials, and minutes for executive meetings.

• Ensure that the CEO and COO are well-prepared for meetings by providing relevant information and documentation.

• Follow up on action items and deadlines from meetings to ensure timely completion.

• Travel Coordination:
• Plan and coordinate domestic and international travel itineraries, including flights, accommodations, transportation, and visas.

• Prepare door to door travel itineraries

• Prepare travel expense reports and ensure timely reimbursement.

• Project Management:
• Assist with special projects assigned by CEO / COO

• Conduct research and gather information to support decision-making and strategic planning

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client evaluates and enhances refinery assets with strong fundamentals by implementing strategic improvements in gross refinery margin capture, operational performance, energy intensity, operational availability, non-energy cash operating cost, and health safety performance. The company’s goal is to drive best-in-class operational performance, ensuring competitiveness within the industry. They identifies and seizes opportunities for decarbonization investments while aligning with its focus on environmental stewardship.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Leaders in this role get to:

Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Improve the company: Make recommendations to enhance processes and boost ease and efficiency.

Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.

Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM – 5:00 PM AEST)

What are we looking for?

Skills Required:

• 3+ years solid Executive Assistant experience supporting senior management preferably for an Australian business.
• Strong experience with LinkedIn for professional networking.
• Experiencing managing appointments and emails for executives.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Nice to Have:

• Australian Client Experience
• Recruitment Firm Experience
• LinkedIn Proficiency

What will you do?

Recruitment Coordination:

• Format and prepare profiles for Associate Advisors and ensure timely submission.
• Conduct LinkedIn outreach activities, including connecting with: Senior Managers in Public Practice, Senior Managers in Public Practice, Tax Accountants in Public Practice, Assistant Manager Accountants in Public Practice, Mortgage Brokers and Loan Processors in Sydney and Melbourne.

Client and Candidate Communication:

• Follow up with candidate feedback with clients.
• Maintain a record of firms currently hiring based on job advertisements and identify relevant contacts on LinkedIn.

Job Market Research:

• Monitor Seek ads focusing on positions such as: Associate Advisors, Financial Planners, and Client Services Managers in Brisbane, Melbourne, and Sydney.
• Document and track information for all hiring firms and their respective contacts.

Administrative Support:

• Maintain accurate and up-to-date records of all recruitment activities and communications.
• Assist in the preparation of recruitment reports and updates for the management team.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days/week, Office-based; 3 days/week, Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, located in Australia, possesses 15 years of experience in assisting businesses in constructing efficient and prosperous hybrid teams. They achieve this by integrating the client's existing team with offshore talent. Utilizing their extensive expertise, they are able to optimize productivity, foster collaboration, and deliver cost-effective outcomes.

#ConnectOS #ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

We are seeking a senior project manager with the capacity to oversee projects and collaborate with the project management team in order to provide support for wireless and fiber construction services and electric vehicle charging station projects. A senior project manager's skillset should include goal-setting for both production and financials, as well as detailed tracking of project progress and regular updates to stakeholders on the projects' status and growth. Prior experience managing multiple projects simultaneously is recommended for this role. With a team of project managers, coordinators, and clients, the senior project manager must possess strong communication skills. And it should be within the senior project manager's capacity to perform supervisory functions, including hiring, training, and conducting interviews; planning, assigning, and supervising tasks; assessing performance; awarding incentives and enforcing disciplinary measures; managing grievances; and resolving problems. The senior project manager is responsible for keeping tabs on all active projects and teams. Proficiency in meeting project deadlines and adhering to costs is an essential qualification. Should you hold the conviction that this is you, then proceed with the submission of your application.

DUTIES AND RESPONSIBILITIES: 

• End-to-End project ownership to include project kick off meetings with stakeholders, scheduling, scope and budget tracking, project management of internal and external team members. 
• Orchestrates internal and external customer project communication dependencies, timeline, milestones and progress 
• Customer ownership and advocacy; the PM provides ‘Voice of the Customer’ project feedback 
• Develops and maintains customer project plans based on contractual requirements and service designs 
• Budget ownership includes monitoring, forecasting, and gap closure planning across all relevant departments. Performs and oversees daily PM operational tasks working cross-functionally. 
• Builds, maintains and reports operational metrics for end-to-end milestone management. 
• Manages existing reports and dashboards to provide weekly and quarterly forecasting, metrics and deliverables. Partner with PM teams to identify new metrics and tracking to drive improvements.
• Communicates and coordinates plans and strategies with other functional areas including sales, product, engineering, procurement, network operations and field operations.
• Thorough knowledge of systems/tools, processes, and application of project management methodology at strategic and tactical levels. 
• Knowledge of wireless construction, Outside Plant, and field operations processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and scheduling. 
• Exhibits proficiency in working in harmony with the project management team and ensuring that all members are held responsible for the seamless completion of the project.
• Supervisory duties involve conducting interviews, recruiting, and training employees; organizing, allocating, and overseeing tasks; evaluating performance; providing rewards and implementing disciplinary actions; handling complaints; and solving issues.
• Performs other related duties as assigned by management. 

General Purpose:

As an Executive Legal Assistant, you will play a vital role in supporting the legal team's efforts in delivering exceptional services to our clients. Your expertise in law firm practices, coupled with your proficiency in Clio Practice Management Software, will be instrumental in ensuring the smooth functioning of our practice. You will collaborate closely with our attorneys and paralegals to manage administrative tasks and contribute to the success of our legal endeavors.

Responsibilities:

• Welcome and interview clients, assess their legal needs, explain legal services, and maintain accurate records.

• Provide administrative support to attorneys and paralegals.

• Draft and proofread legal documents, including wills, trusts, estate plans, probate, personal injury, real estate etc. filings.

• Manage client communication, scheduling appointments, and maintaining confidentiality.

• Assist in organizing and maintaining case files and documents.

• Conduct legal research and compile relevant information for cases.

• Coordinate with clients, opposing counsel, and court personnel as needed.

• Data Entry Management

• Bachelor's degree or equivalent work experience in a legal setting.

• Minimum of 3 years of experience as a Legal Assistant.

• Strong organizational skills with meticulous attention to detail.

• Excellent written and verbal communication skills.

• Ability to work collaboratively in a team-oriented environment.

• Proficient in legal research techniques and using legal databases.

• Discretion in handling confidential and sensitive information.

• Adaptability and a proactive approach to problem-solving.

• Experience supporting C-level executives or senior management.

• Knowledge of legal industry-specific terminology and trends.

• Work From Home (Mon-Fri; 10:00 AM - 7:00 PM EST)
• Must be amenable to work in a night shift schedule
• Benefits Package from Day One including HMO coverage
• Paid Time Off and Quarterly Sick-Leave Conversion
• Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)

Salary: P60,000 to P80,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required:

• Proven experience as an Executive Legal Assistant
• Proficient in using Dropbox and other document management systems
• Excellent written and oral communication skills

Nice to Have:

• Experience with CLIO practice management software highly preferred
• Experience with Lawmatics software highly preferred
• Knowledge of trademark process is a plus

What will you do?

• Provide administrative support to the team remotely.
• Perform clerical tasks such as organizing electronic files, managing emails, and scheduling appointments.
• Utilize electronic document management systems to maintain and update important files and documents.
• Assist with project management tasks, including coordinating deadlines and tracking progress.
• Conduct data entry and maintain accurate records of information.
• Interact daily with prospective clients, current clients, and attorneys via electronic means.
• Manage prospective client intake process (including onboarding).
• Proofread documents for errors and ensure they adhere to company standards.
• Conduct online research for legal and general information.
• Communicate with current clients about matters and billing.
• Assist firm's marketing activities, including social media management.
• Create copy for and scheduling of posts on firm's social media platforms.
• Manage firm's social media platforms, including responding to mentions and comments on firm's social media platforms, responding in a timely manner.
• Assist in preparing and filing trademark applications with the USPTO and other authorities.
• Maintain firm's trademark docket.
• Proofread and format legal documents (ex. contracts).
• Prioritize tasks effectively and meet deadlines.
• Provide support to firm in various administrative tasks and legal matters as needed.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- A bicoastal, virtual business and entertainment law firm that provides legal support to all types of creatives (including podcasters, influencers, dancers, bloggers, and content creators) and entrepreneurs during every step of their business journeys.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

We are seeking a senior project manager with the capacity to oversee projects and collaborate with the project management team in order to provide support for wireless and fiber construction services and electric vehicle charging station projects. A senior project manager's skillset should include goal-setting for both production and financials, as well as detailed tracking of project progress and regular updates to stakeholders on the projects' status and growth. Prior experience managing multiple projects simultaneously is recommended for this role. With a team of project managers, coordinators, and clients, the senior project manager must possess strong communication skills. And it should be within the senior project manager's capacity to perform supervisory functions, including hiring, training, and conducting interviews; planning, assigning, and supervising tasks; assessing performance; awarding incentives and enforcing disciplinary measures; managing grievances; and resolving problems. The senior project manager is responsible for keeping tabs on all active projects and teams. Proficiency in meeting project deadlines and adhering to costs is an essential qualification. Should you hold the conviction that this is you, then proceed with the submission of your application.

DUTIES AND RESPONSIBILITIES: 

• End-to-End project ownership to include project kick off meetings with stakeholders, scheduling, scope and budget tracking, project management of internal and external team members. 
• Orchestrates internal and external customer project communication dependencies, timeline, milestones and progress 
• Customer ownership and advocacy; the PM provides ‘Voice of the Customer’ project feedback 
• Develops and maintains customer project plans based on contractual requirements and service designs 
• Budget ownership includes monitoring, forecasting, and gap closure planning across all relevant departments.Performs and oversees daily PM operational tasks working cross-functionally. 
• Builds, maintains, and reports operational metrics for end-to-end milestone management. 
• Manages existing reports and dashboards to provide weekly and quarterly forecasting, metrics and deliverables. Partner with PM teams to identify new metrics and tracking to drive improvements.
• Communicates and coordinates plans and strategies with other functional areas including sales, product, engineering, procurement, network operations and field operations.
• Thorough knowledge of systems/tools, processes, and application of project management methodology at strategic and tactical levels. 
• Knowledge of wireless construction, Outside Plant, and field operations processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and scheduling. 
• Exhibits proficiency in working in harmony with the project management team and ensuring that all members are held responsible for the seamless completion of the project.
• Supervisory duties involve conducting interviews, recruiting, and training employees; organizing, allocating, and overseeing tasks; evaluating performance; providing rewards and implementing disciplinary actions; handling complaints; and solving issues.
• Performs other related duties as assigned by management. 

We are looking for a diverse HR professional who has a strong background in international talent acquisition, learning and development, and carrying out daily HR tasks such as handling employee grievances, compensation and benefits administration, performance management, preparation of employee retention plans, conducting disciplinary actions, and preparation of employee engagement plans. Should you hold the conviction that you are the ideal candidate we are seeking, we kindly request that you quickly submit your application.

Duties and Responsibilities

• Perform end-to end recruitment for our team in the Philippines and in the US. 
  • Contribute to the requisition's planning and preparation, and coordinate with the hiring manager regarding the credentials, responsibilities, and obligations of prospective employees.
  • Develop the job description and upload the job advertisement to the company's application tracking system.
  • Conduct internal and external sourcing. 
  • Screen the candidates. 
  • Conduct an initial interview and provide the hiring manager with your recommendation for the candidate.
  • Coordinate a candidate interview with the hiring manager.
  • Meet with the hiring manager to go over the interview's conclusion.
  • Extend a job offer to the successful candidate.
  • Send the employee the other necessary forms to complete the pre-employment requirement. 
  • Onboard the employee. 
• Deliver regular updates to the Manager of Talent Acquisition and Development regarding the status of recruitment.
• Administer compensation and benefits plans. 
• Contribute to the oversight of newly hired employees' healthcare enrollments.
• Contribute to the oversight of newly hired employees' PTO and Sick Time enrollments.
• Assist the HR department in formulating effective training and development strategies for the workforce.
• Provide HR with support in managing grievances from employees.
• Assist in monitoring and organizing the performance evaluation schedule for every employee. And coordinate the evaluation schedule with the department in charge.
• Assist the department managers in the process of issuing disciplinary actions.
• Provide support to the HR department in the development of programs for employee engagement and retention.
• Perform other HR duties as required.

The project manager that we are searching for should be able to contribute independently and collaborate with various divisions within our company. The project manager will be dedicated to fully assisting our CEO and should be able to handle our CEO's business to-do lists. The project manager should be able to hold the project management team accountable for project deliverables, as well as have good communication skills and the ability to manage the project and team efficiently. He or she should be able to handle a busy calendar of initiatives. Additionally, we are searching for a project manager with experience in wireless, OSP, and fiber construction. A background in civil engineering, as well as being extremely organized and detail-oriented, is highly preferred. If you believe you are the individual we are searching for, please do not hesitate to submit your application. We will contact you without delay.

Duties and Responsibilities

• The project manager will collaborate with and support our US project management team and our CEO.
• Plan, forecast, and reforecast projects, goals, objectives, budgets, and deliverables.
• Collaborate with the US project management team to identify and define project timelines.
• To complete the project on schedule and within budget while ensuring that the budgets are effectively allocated.
• Evaluate project risks and concerns, deliver timely resolutions when appropriate, and supervise the management of stakeholders' perspectives in order to identify the most optimal solutions.
• Provide support and collaborate with the US project management team and the CEO of the organization on daily operations.
• Actively oversee and coordinate the daily operations and tactics of diverse project implementation initiatives.
•  Ensure that employees and stakeholders are adequately informed of plans, progress, and status updates.
• Facilitate and organize meetings and action items, delegate responsibilities, and track progress with internal and external resources as needed. Furthermore, ensuring the progress and fulfillment of the action items.
• Recording important actions and carrying out decisions made in meetings.
• Putting together the presentation materials that are required for meetings with customers, as well as meetings with the CEO and the project management team.
• Ensure projects comply with established frameworks and maintain all necessary documentation for each project in the ERP system.
• Collect necessary project resources for the program manager in preparation for the internal kickoff of a new project engagement.
• Manage the CEO's calendar of initiatives and business to-do lists.
• Support the CEO by working together with people from various departments.
• Performing project-related duties as needed.