Main Responsibilities:

• Support the HR Team when it comes to day-to-day operations
• Help with managing employee records and HR database
• Assists with the recruitment process
• Provide general support in any administrative tasks

Main Responsibilities:

• Support the HR Team when it comes to day-to-day operations
• Help with managing employee records and HR database
• Assists with the recruitment process
• Provide general support in any administrative tasks

Join our growing team of Executive Assistants!

At Assistant Launch, we’re all about changing how people see the Executive Assistant role. Our goal is to help business leaders worldwide grow and innovate, side by side. When you join us, you’re not just another employee – you’re a key part of the team, building your career and making a real impact every step of the way.

What we're looking for:

Are you the rockstar Executive Assistant we’ve been searching for? We’re looking for someone who’s proactive, detail-obsessed, and ready to keep our executives running like a well-oiled machine. If you’re all about integrity, lightning-fast responses, and staying one step ahead, this role is calling your name! Bring your tech-savvy superpowers, top-notch organization skills, and professional flair, and let’s make magic happen together.

Why Work with Us?

• Growth Opportunities: We prioritize the development of our Executive Assistants through ongoing training and career advancement opportunities.
• Collaborative Culture: We celebrate unique skills and contributions, fostering a supportive team environment.
• Continuous Learning: Our leadership is focused on your growth, providing resources and support to enhance your skillset.

Your Key Responsibilities:

• Calendar Management: Efficiently manage and coordinate schedules, appointments, and meetings.
• Travel Logistics: Plan and arrange travel plans and accommodations for executives.
• Communication: Ensure timely communication and documentation.
• Time Management: Strategically prioritize the executive's tasks and help optimize their time.
• Understanding Goals: Align with the executive's objectives to promote an effective working relationship.
• Administrative Tasks: Support with communications, presentations, reports, and social media management.
• Research Support: Conduct necessary research as required by the executive.
• Personalized Assistance: Cater to individual preferences and requirements of the executive.

• Minimum 2 years of experience as a Virtual Executive Assistant to executive management.
• Excellent communication and presentation skills.
• Tech-savvy with proficiency in CRM, project management tools, and MS Office.
• Proven track record of high performance and a growth mindset.
• Strong emotional intelligence and interpersonal skills.
• Self-starter with a proactive approach to goal setting and achievement.
• Exceptional organizational, prioritization, and multitasking abilities.
• Ability to think creatively and solve problems effectively.
• Detail-oriented and methodical in work approach.
• Flexibility to work night or graveyard shifts as required.

• Remote work setup
• Consistent weekly payout
• Learning and development opportunities
• Comprehensive HMO
• Performance-based incentives and salary appraisal
• Stability and a supportive community

Ready to take your career to the next level? We’re all about growth, innovation, and working together to create amazing results. This is your chance to shine, unlock your potential, and make a real impact—all from the comfort of your home. Don’t wait—apply now and let your Executive Assistant career take off!

Apply now and be part of our Global Strategic team! Our team is looking for an Admin Assistant and this could be you!

Job Responsibilities

• Provide general administrative support.
• Maintain and monitor an inventory of items, including but not limited to supplies, equipment, and furniture, under the guidance of an immediate superior.
• Observing cleanliness in private and public office areas in coordination with the office maintenance team.
• Handle vendor and supplier communications. Sourcing of items and creating purchase requisitions included.
• Perform other tasks assigned by the immediate superior.

• Completed at least two (2) years in college or must possess a vocational/short course certificate.
• Must be able to communicate in English fluently (both oral and written).
• Well-organized and a self-starter.
• Excellent interpersonal skills.
• Ability to multitask and prioritize daily workload.
• Related experience is a plus but not required.
• Fresh Graduates are welcome to apply.

Location: Lower Ground floor, Paragon Plaza, 162 Epifanio Delos Santos Ave. Reliance St. Mandaluyong City (Near MRT Boni Station, beside Ricoa and across VRP Medical Center).

To know more about us, you may visit Global Strategic Recruitment Facebook page or you may visit our website at www.GlobalStrategic.com

Job Title: E-commerce Assistant

Schedule: US timezone

Employment status: Full-time, permanent remote job

Salary: USD 800 - 1,000/month

Job Overview:

This individual will work closely with our Web Team Lead, the VP of Marketing, and other cross-functional resources to support daily web tasks, digital product management and optimization, product launches, and more. 

Duties and responsibilities: 

● Support the Web Lead in regular site QA and testing. 

● Join weekly web meetings to support documentation and project planning.

● Support in general research tasks as we consider new web builds and tests.

● Upload new products for launches. 

● Set up collections for launches. 

● Complete promo set up on site, including, but not limited to, building out discount codes, promo collections, uploading applicable assets, and QA. 

● Support in web project management. 

● Optimize core collections weekly based on recent performance and other specified needs.

• 2-3 years of similar experience on another Shopify Plus website.
• Strong written and verbal communication skills. 
• Experience working in Asana, ClickUp, or similar platforms. 
• Comfort with all elements of the Shopify Plus Admin console, including, but not limited to, Theme Editor, collections, and product setup and duplication. 
• Strong project management skills. 
• Experience working with developers and marketing teams. 
• Strong attention to detail.

Nice to have experience: 

• Comfort with other elements of Shopify, including, but not limited to, tags, metafields, and third-party apps such as Rebuy.

We are looking for a detail-oriented Commercial Real Estate Analyst Assistant to work with our existing client. This role involves financial modeling, market research, and preparing reports to support our client's investment decisions.

Work Schedule: 9am - 6 pm EST (Monday - Friday)

Job Type: Fully-Remote

Key Responsibilities:

• Analyze real estate investments, including acquisitions and developments.
• Create financial models to assess property performance and returns.
• Research market trends, property data, and comparable sales/rentals.
• Prepare reports and presentations for leadership and clients.
• Assist with due diligence, including reviewing leases and financial documents.
• Monitor property performance and market conditions.

• Previous work experience as a Real Estate Analyst, or other roles.
• Strong skills in Microsoft Excel and Word; financial modeling experience preferred.
• Familiarity with filemaker pro and skills in internet searching
• Knowledge of real estate terms and metrics (e.g., cap rates, NOI, IRR).
• Great attention to detail and problem-solving skills.
• Clear communication skills, both written and verbal.

• Negotiable salary (depends on the experience)
• Week pay
• Work-from-home opportunities

• Assist Chief Steward in overseeing daily stewarding operations and staff management
• Ensure high standards of cleanliness, sanitation, and food safety compliance
• Coordinate with kitchen and restaurant teams for smooth service operations
• Implement and maintain inventory control systems for stewarding supplies and equipment
• Assist in developing cost-saving measures and departmental budgets
• Handle guest complaints promptly and professionally
• Conduct regular inspections of food service areas to maintain hygiene standards

We are seeking a Remote Bilingual HR/Admin Assistant with fluency in both Spanish and English to join our team. The ideal candidate will have a background in HR or administrative support, particularly within the medical and insurance industries (preferred but not required). The role will focus primarily on payroll preparation, data entry, and administrative support, with a key emphasis on ensuring smooth HR operations and compliance in a remote work environment. While prior experience in the medical/insurance fields is a plus, we are open to candidates with strong administrative and payroll experience.

Key Responsibilities:

• Payroll & Data Entry:
• Assist in payroll preparation, ensuring accurate and timely processing of employee salaries.
• Maintain employee records and manage payroll data entry.
• Ensure compliance with payroll laws and internal policies, assisting with payroll audits and updates.
• HR Support (Focus on Administration):
• Provide general HR administrative support, including maintaining employee records and assisting with benefits administration.
• Support the onboarding process for new hires, ensuring necessary documentation is completed.
• Respond to employee inquiries regarding HR policies, benefits, and payroll.
• Bilingual Communication:
• Act as the primary point of contact for Spanish-speaking employees, providing HR-related assistance.
• Foster clear communication between English and Spanish-speaking employees and leadership.
• Medical/Insurance Industry Knowledge (Preferred):
• Support HR tasks with knowledge of medical and insurance terminology, policies, and procedures.
• Assist in managing HR-related functions specific to the medical and insurance industries.
• Administrative Support:
• Assist with general administrative tasks, such as data entry, organizing files, and preparing HR reports.
• Maintain organized documentation for compliance purposes and facilitate smooth operations.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Two weeks of paid training.

• Vacation leave and Sick leave credits.
• HMO Package for the employee and two dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets once a month at a minimum.

We are looking for an individual to join us as a Senior Consulting Program Manager in the VCA team based in the Philippines. This individual will act as the overall program lead to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).

The Senior Consulting Program Manager will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.

• Deliver consulting support and projects to Visa's key clients in the Philippines
• Understand our clients’ business objectives, needs and plans to bring valuable insights
• Identify opportunities and potential for improvement to help Visa clients in growing their business
• Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high-quality consulting engagements
• Manage internal and external project team members, able to gain consensus with the team of consultants and subject matter experts to address the clients’ goal
• Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team

A Business Support Manager is a senior-level professional who oversees the planning, coordination, and implementation of business support activities to ensure the smooth operation of an organization's business processes. The primary responsibility of a Business Support Manager is to lead and manage a team of Business Support Analysts and other support staff to deliver high-quality support services to various business units.

Key Responsibilities:

• Manage budgets and financial resources, ensuring that expenses are controlled and allocated efficiently.
• Build and maintain relationships with key stakeholders, including business leaders, team members, and external partners.
• Oversee the development and implementation of process improvements, working closely with business leaders and stakeholders to identify areas for improvement.
• Develop and implement business plans, strategies, and goals to support the organization's overall objectives.
• Develop and maintain effective communication channels with stakeholders, including regular reporting, progress updates, and issue resolution.
• Lead change management initiatives, ensuring that changes are implemented smoothly and with minimal disruption to operations.
• Ensure that quality standards are met, conducting regular audits and assessments to identify areas for improvement.
• Collaborate with other departments, such as Finance, and Human Resources, to ensure that business support activities align with organizational objectives.
• Identify and mitigate risks associated with business support activities, ensuring that the organization is protected from potential threats.

Top 3 Reasons To Join Us

• International Environment
• 100% Remote
• Exposure to Diverse HR Functions

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

About the Role

We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment.

The HR Intern will assist with various HR tasks and projects, including recruitment, employee onboarding, HR administration, and employee engagement initiatives.

What You Will Do

• Assist with recruitment activities, such as posting job ads, screening resumes, and scheduling interviews
• Support the onboarding process for new hires
• Assist with HR administrative tasks, including but not limited to maintaining employee records and updating HR databases
• Organize employee engagement initiatives and events
• Contribute to HR projects and process improvements
• Provide general HR support as needed

What We Need

• Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Google Workspace
• Keen attention to detail
• Proactive and willing to take initiative
• Ability to work collaboratively in a team environment
• Positive attitude and eagerness to learn
• Must be based in the Philippines

Please be advised that this internship opportunity is unpaid

Why You'll Love Working Here

• Remote Setup
• International Environment
• Professional Development Opportunities
• Company activities and events

CoverGo Company Video

By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

The role requires working on different time zones as it will operate on global scale. It also offers a remote work setup but onsite expectations still apply based on business needs.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Roles and Responsibilities:

• Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them.
• Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption.
• Remote Work Continuity Strategy:
• Evaluate existing remote work policies and procedures to identify areas for improvement in terms of business continuity.
• Develop and implement strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness.
• Provide guidance and support to ensure that remote teams are equipped to effectively respond to and recover from disruptions.
• Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices.
• Coordinating and facilitating business continuity exercises and tests to evaluate the effectiveness and readiness of the business continuity plans and capabilities.
• Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. 
• Conducting regular drills to test emergency response plans and identify areas where improvements can be made.
• Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency.
• Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

• A bachelor’s degree or higher.

• Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII 
• A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups.
• Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles.
• A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization.
• A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template.
• Excellent communication, leadership, and stakeholder management skills.
• Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Proficiency in business continuity planning software and tools.

• Non-taxable Allowances
• HMO and Life Insurance
• Annual Wellness Subsidy
• Paid Time Offs
• Annual Corporate Bonus

Are you a master of details with a passion for organization and making an impact? As our Legal & Regulatory Administrative Assistant, you’ll be the backbone of our global legal operations, ensuring everything runs seamlessly. Reporting to our Senior Counsel in the Philippines, you’ll take charge of contracts, safeguard intellectual property, manage corporate filings, and keep us aligned with regulatory requirements worldwide. You’ll also become our contract tool expert and create systems that empower the entire team. If you love connecting the dots, solving puzzles, and being a trusted partner in a dynamic environment, we’d love to have you on board!

What you’ll be doing:  

Contract Tracking and Management; Maintenance and Management of CLM Tool 

• Maintains and manages the contract lifecycle management tool (CLM) of Balsam Brands, including: Configuring and managing workflows; Managing contract and legal request data; Generating reports and analyzing data; Understanding and managing integrations with other business systems; and Understanding and exploring the potential of AI and machine learning within the CLM platform. 

• Maintains and tracks all contracts to which Balsam Brands is party. 

• Handles, safeguards, and maintains legal forms database for internal use. 

Intellectual Property Tracking and Management 

• Tracks and administers trademark, copyright, and patent portfolios in conjunction with General Counsel and outside intellectual property counsel.  

• Reports intellectual property infringement and coordinates with external vendors and external counsel in protecting the intellectual property rights of Balsam Brands.  

• Provides advice to internal teams on proper trademark usage across websites and other creative assets.  

• Reviews proposed product names and descriptions to ensure non-infringement of existing registered marks. 

Domain Name Management 

• Tracks and administers Balsam Brands’ domain portfolio and coordinates with Balsam Brands’ external domain management provider. 

Internal Knowledgebase Management 

• Maintains templates, checklists, FAQs, best practices, and other resources for common legal tasks and queries.  

• Ensures the up-to-date nature of all information within the knowledge base.  

• Improves knowledge base accessibility and usability, such as by organizing and categorizing information for easy retrieval. 

Corporate Filings and Registrations 

• Administers and maintains corporate, regulatory, and some tax filings and registrations in a variety of U.S. (and some non-U.S.) jurisdictions, including annual renewals.  

• Conducts basic research on U.S. federal and state laws, as well as the laws of other countries, to determine tax registration and filing obligations. 

Basic Legal and Market Research 

• Performs basic legal research, analyzes information, summarizes findings accurately, and responds to various queries regarding the same.  

• Provides insight into best and common industry practices by benchmarking similar businesses concerning, among others, marketing and advertising, sustainability, and data privacy. 

General Functions 

• Manages sensitive and confidential matters like corporate structure, internal legal matters, and organizational changes. 

• Assists in the regulatory obligations of Balsam Brands. 

• Assists and provides efficient day-to-day operation of the company’s legal functions. 

Performs other duties that may be assigned from time to time. 

What we’re looking for:  

• College graduate of any course, preferably with background in legal work.  

• Ability to conduct research, analyze information, and summarize findings concisely. 

• Excellent written and verbal English communication and interpersonal skills are paramount. This includes drafting correspondence (emails, letters) and effectively communicating with foreign counterparts, government agencies, and vendors, and taking accurate meeting minutes. 

• Highly organized with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. 

• Project management skills. 

• Meticulous attention to detail is crucial. 

• Ability and desire for continuous learning and adaptation to new technologies.  

• Proficiency in MS Office Suite (Word, Excel, PowerPoint), email, and other relevant software. 

• Ability to identify and analyze problems, troubleshoot technical issues, and find effective solutions independently and proactively. 

• Ability to adapt to changing priorities and work effectively. 

• Ability to have phone/web conference calls in early morning or late evening with foreign counterparts, partners/vendors, and where needed. 

Nice to have: 

• Experience conducting legal research. 

• Experience in importing, exporting, and managing data within a system, as well as the ability to understand data structures, APIs, and integrations with other business systems.

Location: The Legal & Regulatory Administrative Assistant position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

We are currently looking Project Manager –  Banking for our Qatar operations with the following terms & conditions.

Qualifications & Experience

Bachelor’s in IT or Business IT; 6+ years in IT solutions for retail banking, with experience in customer-facing platforms and digital channels. Strong background in retail banking systems and stakeholder management.

Role Profile Summary

Serves as the main IT point of contact for retail banking, aligning technology solutions with retail objectives. Manages relationships with stakeholders and communicates technology initiatives to ensure business alignment. Responsible for demand management, budget control, IT SBU relationship & alignment of bank strategy & compliance.

Joining time frame: 2 weeks (maximum 1 month)

The Executive Assistant is responsible for providing administrative support to one or more executives, performing day-to-day tasks such as coordinating diaries, preparing materials for meetings, organizing and managing data, and liaising with other departments. A valuable asset to the executive team, the Executive Assistant is expected to communicate effectively, display a strong sense of professionalism, be resourceful, and maintain the highest degree of confidentiality.

• Coordinate closely with the executives in maintaining their diaries. This should be aligned to the executives' preferences, priorities, leniencies, and limits to create a proper balance between commitments.
• To work closely with the executive in terms of structuring and proper prioritization of the day-to-day administrative activities including key events, travel plans, and other action items.
• Create and maintain reports, spreadsheets, distribution lists, email groups, and other necessary documents and databases in response to and in anticipation of executive's needs
• Able to arrange domestic and international travel (Airline, Hotel, Car Rentals, Train Tickets)
• Practice collaboration with all levels within the company, develop effective networks with peers as well as external professional groups
• Practice confidentiality and maintain high standards of business ethics, ensuring strict compliance with company policies
• Prepare and coordinate presentations
• Assist in the staging of virtual and in-person events
• Able to oversee correspondences for the executive by identifying important emails and sorting based on priorities by assigning some rules
• Prepare and submit the Executive’s expense reports aligned with service-level agreements
• Conduct research - data gathering in a particular field or industry to generate valuable insights
• Prepare and process expenses and invoices for payment
• Process purchase requests, purchase orders, invoice coding, vendor setup, and conduct accounts payable coordination
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Assist in office activities such as Friday night events, birthdays, and other office activities needing support that can be done remotely.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance of the Team Lead.
• Perform other related projects and duties as assigned.

About You  

Do you work well under pressure, prioritize tasks effortlessly, and deliver work with high-quality? Do you appreciate the opportunity to collaborate with diverse leaders and learn from their unique styles? Are you keen to work for a purpose-driven company supporting key leaders and a fun and dedicated team of analysts in ESG Research and Business Information Research? 

If your answer is YES- this might be the perfect role for you! 

Your Responsibilities  

In this position you will report to the Head of ESG Research and share your time between supporting the Head of ESG Research and the Head of Business Information Research, and their administrative needs. In particular you will: 

• Be curious about the existing processes and keen to improve the overall running of the respective business units by proactively taking responsibility for some of the administrative tasks handled by the Heads and Team Leads.  

• Act as an impeccable note-taker and agenda coordinator to the Business Information Research Council, ESG Research Council, and other relevant meetings as determined by the Heads.  

• Manage appointments and schedules and organize domestic and international travel arrangements 

• Collate and prepare internal and external presentations and documentation 

• Organize social events and team building activities locally and abroad, including sourcing suppliers and keeping overview of budgets, including coordinating with other offices and HR & Finance as needed.   

Job Descriotion:

• Responsible for the Oracle (application/database/cloud) solution business in the company based on Questronix products 

• Responsible for the Oracle (application/database/cloud) solution quota targets within the company 

• To develop opportunities for Oracle (application/database/cloud) solutions based on Questronix range of products  

• To be the main contact person with partners on Oracle (application/database/cloud) solutions.  

• Responsible for the technical solution design to address client requirements. Solution Manager in this job role will have expertise in one or more Oracle solution areas. Examples include: Applications & Middleware, Database, Analytics, Cloud and Systems Integration 

• To develop a technical and financial proposal based on the technical solution, bill of materials, pricing etc in coordination with partners and the company account manager 

• To develop a technical presentation and present to the client the proposed solution 

Qualifications:

• Graduate of IT or Computer/Engineering related course 

• Must have at least 3-years of experience on Oracle (application/database/cloud) solution or any equivalent solutions (i.e IBM, Microsoft) as Solutions Manager, Product Manager, Brand Manager, Applications Consultant or Technical Sales Engineer.  

• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization 

• Experience delivering client-focused solutions to client needs 

• Strong verbal and written communication skills 

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

The role involves overseeing the development of application designs and programs with varying levels of complexity, ensuring that they align with approved business specifications, regulatory guidelines, and company standards. In addition to managing a small team of developers, they actively contribute to the development process themselves.

Responsibilities

• Responsible for communications and coordination with key project stakeholders
• Collaborates with the Business to provide design inputs and estimates in the preparation of requirements documents
• Documents system design and program specification in technical design documents
• Writes programs and codes based on approved solution plan documents
• Conducts unit testing on written codes to ensure program performance per design at the unit level
• Contributes to quality, process and continuous improvement activities across all tasks and deliverables
• Coordinates with vendors or conducts its own investigation and resolution of errors reported during SIT and UAT
• Performs the above function in compliance with software development lifecycle standards of the company

• Strong Understanding of project management methodologies, tools, and techniques
• Experience managing cross-functional teams and stakeholders including third-party vendors
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
• Strong analytical skills with the ability to interpret data and make informed decisions
• Ability to analyze business processes and how they interface within the company infrastructure
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Experience with Agile project management methodologies

This role will lead and direct the activities of the accounts receivable team. This individual will be responsible for ensuring that client billings are being issued timely, and customer collections are being followed up on regularly. The position requires a highly motivated  individual with a proven background in billing and collections. The position also requires a fundamental knowledge and experience with month end close procedures, controls, analytics, foreign currency issues, and effective management of people and processes.

This is a Global leadership position within a fast-growing, dynamic business and as such there will be an expectation that the individual appointed will have a genuine focus on continuous improvement and the gravitas to drive improvements across the Company’s key business processes. 

Responsibilities:

• Oversee all aspects of Accounts Receivable function including, billings,  application of cash to open receivables, reconciliation of billed A/R, customer collections, and optimizing cash flow.
• Oversee all aspects of the Billing function including managing contractual deadlines, reviewing invoices and revenue recognition.
• Communicate effectively with staff as well as the various departments that play a role in the Billing and A/R functions.
• Oversee the collections team, ensuring regular leadership reporting of aged receivables
• Ensure that all billings are generated and sent to customers timely.
• Oversee the reconciliation of Accounts Receivable related accounts such as: accounts receivable, unbilled receivables and bad debt. Identify and resolve potential general ledger versus project activity balance variances.
• Lead monthly meetings with the sales RVPs to ensure they have regular communications regarding their clients invoicing and past due amounts.
• Review and update the bad debt provision quarterly and adjust the audit memo annually.
• Review the monthly Accounts Receivable flux analysis for both P&L and BS, providing the final copy to the Controller.
• Leads process improvement initiatives, finding solutions to complex billing, revenue and accounts receivable issues.
• Assist with audit requests and special projects as assigned.
• Communicate and work alongside key stakeholders including FP&A.
• Be the key contact for the internal and external auditors to ensure real time collective support on approach to given matters.
• Develop and maintain the performance of the team directly and indirectly through Team Leaders, including recruiting, coaching, performance management and developing the team as is needed.
• Generate and provide revenue and AR reporting to leadership as required.
• Perform ad-hoc management related requests and analysis.

The Solutions Delivery Manager is a technology professional that helps the organization's agility to achieve customer's delight by delivering high quality solutions through adoption of Agile principles and practices. He/She should be able to assess the agile maturity of the organization and coach them to achieve higher levels of maturity at sustainable phase. The Solutions Delivery Manager should provide theleadership and interventions required to allow the delivery squads to focus on what needs to be accomplished.

MAJOR DUTIES AND RESPONSIBILITES

• Program Management

• Overall delivery management of each project under his portfolio ensuring on time, on budget projects that meets coding standards and best practices for each platform

• Builds and manage project assets repo (project site, docs repo, trackers, etc.)

• Data analysis and recommendation to continuously improve delivery performance

• Risk management and issue resolution and mitigation

• Problem management (RCA and resolution)

• Process definition to promote quality, security and efficiency on all projects

• SLA definition (response and resolve)

• Project tools management

• Clear blockers for the SMEs to perform and deliver

• Post mortem and SWOT discussion every after each project

• Provide direct supervision and mentoring to project team members

Agile Practice Expert

• Leads automation efforts as well as part of the DevSecOps and Test Engineering practices.

• Works with different practices / domain leads to ensure best value is delivered to our customers both internally and externally.

• Leading and coaching the organization in its Scrum adoption;

• Helping employees and stakeholders understand and enact Scrum and empirical productdevelopment.

• Causing change that increases the productivity of the Scrum Team; and,

• Working with other Scrum Masters to increase the effectiveness of the application ofScrum in the organization.

• Responsible for enacting Scrum values and practices

• Removes impediments

• Ensure that the team is fully functional and productive

• Enable close cooperation across all roles and functions

• Shield the team from external interferences

QUALIFICATIONS

• Candidate must possess at least Bachelor's degree/College degree in engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

• At least 3 years solid experience implementing Agile SCRUM.

• At least 1-year experience as a SCRUM Master of SCRUM of SCRUMs.

• At least 2 years' experience leading a cross functional team.

• At least 1-year experience on development.

• At least 1-year experience on software testing or business analysis.

• At least 1-year experience working on a DevOps environment

• Experience in SAFE environment is an advantage

• Proven problem solving-skills and ability to successfully adapt to changes based on business requirements.

• Must be conversant with systems development life cycle principles

• Proven history of generating innovative and effective solutions

• Excellent interpersonal and communication skills. Able to explain complex technical topics in a manner that can be easily understood

• Possess the ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form

• Must demonstrate attention to detail in addition to strong written and verbal communication skills

• Ability to work independently, produce quality work and execute and implement projects and deliverables in tight time constraints

• Outstanding interpersonal skills including diplomacy and ability to work with all levels of staff and leadership

Working as a member of the Support Operations Team, this role will provide day-to-day support, maintenance and implementation of new features across multiple channels and brands in our Zendesk instance.  You will play a pivotal role in the ongoing success of our  Support Teams and the wider Customer Experience function through the implementation and ownership of customer focused processes, systems management and reporting, whilst promoting consistency and the adoption of best practice. You will work closely with key stakeholders to develop and refine workflows to meet the needs of both the Support Team and the wider Customer Experience team through accurate reporting and change management, with a customer centric lens on all of the work completed within the team.

Collaborating across multiple functions including our Systems, Engineering and Go to Market Teams, you will ensure we are able to report on the success of our Customer Experience teams, and keep customers informed of our system health via Status Page and degradation reporting.

Responsibilities: 
Maintenance and optimisation of Turnitin’s Zendesk instance

• Review Triggers, Automations, Views and Macro’s, ensuring that these are up to date, and retired as needed

• Build workflows include capturing relevant analytics that can be used for driving process improvement, measuring agent performance, and enhancing end-user experience

• Provide support for Zendesk end users internal to Turnitin when they have requests or service issues that they’re encountering

Work with Zendesk Support, Turnitin Systems Team and Third Party Vendors

• Work with Zendesk support as needed to understand any service issues, system needs and support requests that can’t be handled in house

• Perform upgrades and configurations as required on the different support channels offered through Zendesk including email and messaging

• Provide operations support within Zendesk, working through feature requests, updates, and maintenance of Zendesk

• Provide support for new feature deployments, internal testing, and rollout of changes across all departments

Management of Turnitin’s Zendesk account

• Audit user permissions on a monthly basis, ensuring that we are tracking against forecast on our flexible licensing model, and users who are not actively utilising their accounts are downgraded

• Review access requests for both agents and members of other teams across the business, ensuring that the correct roles are access are provided, without incurring unnecessary costs

• Partner with leadership and peers to develop and maintain Zendesk policies and processes, ensuring that Standard Operating Procedures are produced and maintained at a regular cadence.

Reporting

• Design, deliver and maintain technical monitoring reports and dashboards, across multiple systems, to ensure that our Support Teams and the wider Customer Experience organisation have the visibility to serve our customers in an informed and proactive manner

• Contribute to the P0 process and subsequent postmortem and degradation report activity, ensuring that customer impact analysis is available

• Ownership of public facing system monitoring tools (statuspage) from a Customer Experience perspective, always operating with a customer centric mentality

Main Responsibilities:

• Support the HR Team when it comes to day-to-day operations
• Help with managing employee records and HR database
• Assists with the recruitment process
• Provide general support in any administrative tasks

This role is responsible for managing all official project documents for internal and external stakeholders. The role is expected to implement and manage the Document Management System while providing quality assurance measures according to company policy and procedures and project requirements. The role will be reporting to the Project Controls Manager in Manila.

Responsibilities & Duties

• Provide document management and project controls support including but not limited to receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified electronic, paper, and other media project data and documents according to company policy, and proper procedures for the projects.
• Maintain general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools.
• Coordinate with Project Managers and IT/Records Management on the proper methods of protection for project records and make recommendations on media, rotation, and procedures.
• Manage the setup and maintenance of document control/records management for multiple projects and Project Managers.
• Escalate issues and recommend resolutions to the Team Lead for timely resolution.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager.

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

• Should be comfortable using technology and eager to learn new tools
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer support is required
• Experience in the insurance, property management or financial industry is required