Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.

Schedule: TBD

Location: Fully Remote (Manila, PH)

Salary: 1300 - 1600 USD/month

A dynamic and innovative firm that specializes in fostering a harmonious partnership between creative and financial elements throughout a business's lifecycle is seeking for an elite Virtual Assistant to join their team. As a key player in our organization, the successful candidate will be responsible for handling administrative tasks, bookkeeping, and creating financial models to support our clients in achieving their business goals.

Key Responsibilities:

● Perform day-to-day bookkeeping tasks, including invoicing, expense tracking, and reconciliations.

● Maintain accurate and up-to-date financial records.

● Manage and organize schedules, appointments, and travel arrangements.

● Handle correspondence, emails, and other communication on behalf of the team.

● Collaborate with the finance team to ensure compliance with accounting principles and company policies.

● Develop and maintain financial models to aid in decision-making processes.

● Analyze financial data to provide insights and recommendations for business improvement.

● Work closely with clients to understand their financial needs and provide tailored solutions.

● Collaborate with creative and financial teams to ensure alignment and integration of ideas.

● Communicate effectively with clients to gather necessary information and deliver exceptional service.

● Act as a liaison between different departments, fostering a collaborative and cohesive work environment.

● Bachelor's degree in Business Administration, Finance, or a related field.

● Proven experience as a Virtual Assistant, with a focus on bookkeeping.

● Familiarity with financial modeling and analysis.

● Proficiency in bookkeeping software and financial tools.

● Strong organizational and time-management skills.

● Excellent communication and interpersonal abilities.

● Ability to work independently and collaboratively in a remote setting.

● Understanding of the creative and financial aspects of business operations.

If you are a self-motivated individual with a passion for both administrative tasks and financial analysis, and you thrive in a collaborative and dynamic environment, we invite you to apply for this exciting Virtual Assistant role.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Director of Finance

Working hours: TBD
Salary: USD 800 - USD 1000

This position is perfect for someone who thrives in a varied environment, balancing professional duties with personal tasks, and who is keen to develop into a trusted advisor and reliable aide. Ideal candidates are self-starters with solid English communication skills, comfortable with using AI, Gmail and Google Docs, and enthusiastic about mastering new online productivity.

Duties and Responsibilities:

• Instagram Reels Assistance:
• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that the client can review them at the end of the day.
• Create an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so the client can review and make any extra edits and update the SOP to be more accurate.
• Generate a caption for that Instagram video based on the SOP. 
• Post the video to the client’s Instagram account with the approved caption.
• Instagram Posts Assistance:
• Take ideas from the Notion page to create a still-post design using Figma. The VA could create the graphics themselves or communicate the instructions with the client’s UpWork contractor. Use a Notion table to indicate that the Figma design is ready for review.
• Once approved, make the caption using a ChatGPT prompt the client will provide. Using the Notion table to indicate the caption is ready for review.
• Weekly Report:
• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week.
• Open to handling new tasks when necessary
• End of day Slack message
• Send a slack message with a link to the Notion page with all the progress made for the day. So that the client can review, approve, and update SOPs for greater efficiency and provide feedback.

• Minimum 2-3 years of experience as an Virtual Assistant or similar role
• Must have a strong English Communication Skills
  
  

Schedule: 7PM to 2AM Manila/ 3AM - 10AM PST

Location: Fully Remote (Manila, PH)

Salary: 1200 - 1500 USD/month

A dynamic architecture and landscape office based in San Diego, California, is actively seeking an Executive Virtual Assistant to join its team. The successful candidate will play a crucial role in providing invaluable support to the founder and ensuring the seamless functioning of office operations. 

As a Executive Virtual Assistant your responsibilities will include but are not limited to:

Calendar Booking:

• Efficiently manage and organize the executive’s schedule, ensuring appointments and meetings are scheduled optimally.
• Streamline communication by reviewing and forwarding emails to the appropriate individuals.

Contract Administration:

• Oversee active contracts with clients, providing essential support to the financial department for timely billing.
• Collaborate with Project Managers to address changes in contract scope, drafting necessary amendments for review by the executive.

City Portal Management:

• Access city portals to check permit statuses and facilitate the permit application process.
• Update and maintain spreadsheets related to city permits, ensuring accuracy and completeness.

Back of House Support and Data Management:

• Handle all scope and date change information, updating relevant spreadsheets promptly.
• Provide assistance to Project Managers in various administrative tasks, ensuring smooth project execution.

Excel and Smartsheet Expertise:

• Utilize Excel and Smartsheet for data management, reporting, and analysis.
• Proficiency in Excel is a must, with the ability to navigate and create complex spreadsheets.
• Update and maintain spreadsheets related to client and project data, ensuring accuracy and completeness.

• Proven experience as an Executive Assistant or similar role.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Familiarity with contract administration and financial processes.
• Proficient in Microsoft Excel and Smartsheet.
• Ability to adapt and thrive in a fast-paced environment.

Are you a detail-oriented and proactive professional seeking a collaborative work environment? Don't miss out on this exciting opportunity! Apply now! 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Manager

Schedule: Monday-Friday 9:00 AM - 5:00 PM EST

Salary Range: 1,200 to 1,500 USD per month

About the Company:

The company is a delivery service for time and privacy-sensitive materials that has been in business for over 25 years. The company is now looking to hire a Salesperson with the skills to help win new business.

About the Job:

This is a remote work opportunity. 

As a Salesperson, you will be responsible for looking for new customers, and working with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers.

Given that Fast Track has been around for 25 years you will need to understand all of our customers and the nuances that accompany certain orders. You will also need to learn and know our pricing structure to ensure Fast Track maintains its profit margins. Finally, as the company grows, you will also discuss product offerings with customers to help meet their unique needs. 

You should be growth-minded, persistent, enthusiastic, goal-oriented, and comfortable working in both a team and independently. An inclination to roll up your sleeves and solve problems by doing whatever is needed to get the job done is essential.

Duties and Responsibilities:

1. Grow revenue from $1 million to $3 million by the end of year two.
1. Expand our list of scheduled routes
2. Expand our relationships within the banking, professional services, medical, and manufacturing spaces
3. Research and develop new lines of business
2. Increase profit margins from 35% to 45% by the end of year two
1. Help refine the pricing structure by the end of year one
3. Deliver monthly sales forecasts that are 90% accurate
4. Work with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers

• 3-5 years of relevant sales experience, 
• Good written and verbal communication skills.
• Familiarity with management and building teams from scratch.  
• Professional-level on Google Suite, and Microsoft Office. 
• Ability to collaborate and negotiate effectively with contractors, and clients. 
• Hands-on experience in internal communication with different areas of the company. 

Nice to have!

• Familiarity with transportation, and drivers operations.

Position: Executive Assistant

Work Hours:  Monday to Friday 8:00 AM - 4:00 PM PST

Pay Range:  $800- $1200

Type of Contract: Independent Contractor

Responsibilities:

• Scheduling Meetings: Efficiently manage and organize executive calendars, schedule meetings, and coordinate appointments.
• Emails and Calls: Handle and prioritize incoming emails and phone calls, ensuring timely and appropriate responses.
• Admin Tasks: Perform various administrative tasks to support the smooth operation of the executive's office. This includes document preparation, filing, and handling office supplies.
• Calendar Management: Maintain and update executive calendars, ensuring accuracy and alignment with business priorities.

• Minimum of 2 years of proven experience as an Executive Assistant or in a similar role.
• Proficiency in Microsoft Office tools and experience with Hubspot.
• Excellent communication and written skills, with a keen attention to detail.
• Spanish language proficiency is a plus.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant (Full-time)

Salary: up to 2000 USD/month (depends on skills and years of experience)

Working Hours: Flexible PST Timezone

About the Company:

Our goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. Our flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. 

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large-scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Lyft, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

This role will provide executive operations support to the Head of Revenue; and may expand to support other leaders over time.

Responsibilities:

1. Create systems for leverage: optimize calendar to ensure leaders’ time and energy are spent in the highest-leverage ways

Success measures:

• Calendar reflects the highest-leverage allocation of time and energy. 
• Leader feels supported with high-quality delegation, to focus on highest leverage priorities.
• 9-10/10 in regular energy and time audits.
• Leader is consistently achieving their top 3 Top Goal items every day.
• 100% of the leader's commitments +  team action items are completed.

Example problems:

• Ensure the Leaders time is allocated to the highest-leverage strategic priorities across multiple time horizons, with no distractions. 
• Leaders calendar rules are observed, including ~30% of the week as scheduled focus time.
• Proactive delegation: identify tasks or projects that can be delegated to create leverage.
• Capture and share key takeaways and action items from meetings, and ensure nothing falls through the cracks.
• What interactions are needed to ensure the Leader can be available to their function /  company, but not be a roadblock or bottleneck?

2. Supercharge relationships: proactively build an excellent network for the leader

Measures:

• External: system in place for proactively identifying and building Leader’s relationships, with high-quality interactions. This includes interacting and scheduling with potential candidates, mentors/advisors, etc.
• Internal: enable higher-quality interactions across the company at deeper, more personal levels. Proactively notice, manage and suggest ways to improve interpersonal dynamics across the team, including observing patterns and providing feedback to the Leader.

Example problems:

• Ensure prompt and proactive communication and scheduling with external and internal network
• Who are the ~3 best people who have solved problem X before? 
• What does the leader's network need to look like in a year? Help them proactively build those relationships.
• Where are the barriers to effectiveness in our leadership team relationships? Please make a plan to fix those.

Competencies

• High capacity: high intelligence + work capacity. Strong problem-solving ability, is relentless and resourceful. Describe themselves as hardworking, reliable and resilient.

• Good judgment: demonstrated good judgment and intuition in the face of new problems.
• Organizational skills: highly organized, with strong project management skills, and superb attention to detail. Closes loops and doesn’t drop any balls.
• Communication: excellent written and verbal communication skills, at all levels (early career team members → CEOs and VPs).
• Proactive: able to anticipate and respond to the needs of others before they arise. Is a self-starter, and biases towards moving faster than is comfortable.
• Builder + doer: Operates well in smaller, less hierarchical, fast-paced environments. Achieves results in the face of pressure or ambiguity. Zero ego, does every task no matter how small, in service of my energy.
• EQ: high degree of emotional intelligence and maturity. Strong emotional intelligence; able to build trust quickly.

Experiences

• Experience + muscle memory: 5+ years of supporting a high-functioning company leader(s); enough to have developed good systems and judgment.
• Early stage: has seen and is comfortable with 0→1 / 100-500 people phase.
• Remote work: has worked high-functioning and high-trust remote-first environment

OPEN TO FILIPINO CANDIDATES ONLY

Position : Administrative Assistant 

Work Hours : Flexible hours but must be available to work Eastern Time when needed, especially during the training period. Should be amenable to working varying work hours duration, some days have heavier workflow and other days would allow shorter duration (will be discussed and should be agreed upon with the hired candidate) 

Holidays : January 1, November 23, and December 24 & 25

Pay Range : $1000 - $1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is the leading college athletics news and consulting company in the industry. Our series of newsletters target all levels of intercollegiate athletics to efficiently provide a holistic view of stories that are vital to the knowledge base of all those who want to gain an advantage in college athletics. Our products reach over 42,000 subscribers across the intercollegiate athletics and higher education landscape.

Our employees are our most important asset. We are committed to attracting and developing a diverse group of talented individuals. We will value each person's uniqueness and recognize the importance of diversity on our team. Effective teamwork will allow us to accomplish our goals.

We strive to reach the highest possible standards of excellence in everything we do. We value creativity in all aspects of our work. We recognize that to create new ways of providing products and services, we must encourage and embrace change.

Duties and Responsibilities:

We are looking for an administrative assistant. This position will research and compile job postings to inform job sales outreach, track advertising sales, invoice customers, serve as quality control for job postings and advertisements, update subscription databases, respond to customer emails, and other duties as assigned.

• Compile information for job and advertising sales
• Invoice customers
• Accurately update a variety of databases
• Updating our subscriber profiles in Omeda
• Tracking staffing changes and updating the appropriate database with the new profile information and/or removing departing employees from the appropriate database
• Send congratulatory emails to individuals that have been hired in new roles and get their updated contact information to then update the appropriate database
• Run reports in Omeda
• Other duties as assigned

Minimum Requirements:

• At least 2 years of related administrative or data entry experience
• Google Suite (Google sheets and docs or other comparable software) proficiency is required
• Attention to detail 
• English writing proficiency 
• Good Communication Skills

Preferred

• Data entry experience
• Experience in Omeda or similar marketing software
• Knowledge of sports

Salary: P60,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of at least 2 years as Technical Relationship Manager or equivalent.
• Proven experience in a technical role, with a strong understanding of Microsoft platforms, MacOS, and cybersecurity.
• Experience in network and internet infrastructure, with familiarity in Cisco, Juniper, and Arista.
• Exceptional skills in writing sales proposals, contract renewals, and pricing.
• Ability to work closely with technical engineers and other team members.
• Experience in a client-facing role, with a focus on maintaining and growing client relationships.
• Excellent communication and negotiation skills.
• Must be amenable for a contract position (1 year contract, subject for renewal/continuous contract).

Nice to Have:

• Sales experience is desirable.
• Strong interpersonal and communication skills.
• Ability to think critically and solve problems effectively.
• Proactive and able to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.

What will you do?

• Apply expertise in Client Relationship Management and Sales in maintaining and strengthening client relationships, ensuring the continuity and growth of the business.
• Develop and maintain strong relationships with clients, understanding their technical needs and business objectives.
• Provide technical guidance and support on Microsoft platforms (Windows desktop, Office 365), MacOS, and cybersecurity concepts including XDR, backups, BCP, etc.
• Engage in technical and commercial discussions, offering solutions that align with clients' needs.
• Have a fundamental understanding of Network and Internet infrastructure, with experience in Cisco, Juniper, and Arista being desirable.
• Assist in writing sales proposals, renewing contracts, and pricing solutions in collaboration with engineering teams.
• Focus on protecting company revenue and margins and minimize client churn without having a new sales target.
• Ensure smooth contract and agreement renewals with existing clients.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Service Incentive Leaves and Birthday Leave (1)

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Sydney, Australia was founded based on the belief that IT should be simple, as complexity leads to problems and higher costs. Cloud computing offers a chance to change how businesses use technology, bringing more flexibility, faster turnaround, and lower IT expenses. With a good cloud strategy, companies can transform their daily operations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P150,000 - P180,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM to 5:00 PM AEST)

What are we looking for?

Skills Required:

• Certificate or degree qualified in Accounting
• Must have at least 5 years+ of experience as a Finance Manager
• Working towards CA/CPA would be advantageous
• Experience with Microsoft Dynamics Navision (essential)
• Experience with Odoo (advantageous)
• Experience with Microsoft Office suite of products (Excel proficiency especially)

What will you do?

To support the CFO to manage all finance functions within the business, with emphasis on AR, AP, payroll, month end and journals. Accuracy of data, timely completion of tasks and attention to detail are key requisites of this role.  

Accounts Receivable

• Process customer invoicing and sending out monthly statements
• Follow up on overdue debts, keeping the CFO informed of any issues
• Receipt of customer payments into the general ledger
• Assist with customer queries into their account.

Accounts Payable

• Enter supplier invoices into the general ledger
• Process payments in the bank accounts for CFO approval
• Reconcile supplier statements with the general ledger
• Liaise with suppliers with any queries that arise

Payroll

• Process monthly payroll in the payroll system for CFO approval and payment
• Add new employees/process staff leaving (resignation or redundancy)
• Process pay changes for employees (eg. Pay increase)
• Assist with staff queries into payroll or leave
• Process monthly payroll journal in the general ledger

General Ledger

• Process all month end journals as agreed with the CFO
• Process all bank account journals per NAB bank statements
• Prepare all balance sheet reconciliations as required
• Review the P&L and Balance Sheet for accuracy
• Maintain fixed asset register
• Assist with any royalty and commission payments required
• Prepare the monthly BAS for CFO review and lodgments

Management Reporting

• Assist the CFO with preparation of management reports, including cash flow forecasts and trade finance positions.
• Assist the CFO with preparation of the annual budget and monthly forecasting
• Support the wider business with relevant reporting requirements
• Provide insightful and timely financial analysis on performance of the business

Systems Development

• Support the CFO through the transition from Navision to Odoo
• Review and suggest process improvement opportunities
• Embrace change management and the efficiencies and improvements that Odoo will bring to the business

General

• Inspire and advocate company values
• Uphold OH&S policies and procedures to ensure a safe work environment for employees, contractors and visitors
• Other duties as requested

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia specializes in helping businesses build efficient and successful hybrid teams by combining client's current team and offshore talent. With their expertise, they can maximize productivity, enhance collaboration, and achieve cost-effective results.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us:

• At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What you will do:

• Assist the HR team in end-to-end recruitment processes, primarily managing the applicant tracking system
• Monitor the onboarding and offboarding task lists for joiners and leavers and assist in preparing and gathering documentation
• Prepare employment contracts, offer letters, and other HR-related documents.
• Collaborate with the staff club to develop and execute engagement strategies.
• Participate in HR team meetings and provide updates as required.
• Support HR team with administrative tasks.
• Maintain confidentiality of HR information and handle sensitive matters appropriately.
• Adapt to changing priorities and take on additional responsibilities when needed.

What we are looking for:

• Fresh graduates are welcome to apply
• Degree in Psychology, Human Resource Development, or any related course
• Previous experience working for a startup or in Human resources is a plus
• Excellent skills in the use of Microsoft Office
• Able to work independently and under pressure in a fast-paced environment with an emphasis on accuracy and timeliness
• Self-motivated, hardworking, a strong sense of responsibility with a positive working attitude
• Good command of English is a must

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan

CoverGo Company Video

By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

LOOKING FOR CANDIDATES BASED IN THE PHILIPPINES ONLY

Position: Operations Manager

Work Hours: M-F, 9am-5pm EST

Pay Range: $900-$1,500

About Support Shepherd:

Support Shepherd is a rapidly growing customer support outsourcing company that provides top-notch customer service solutions to businesses of all sizes. We are known for our exceptional customer service and commitment to helping businesses succeed.

We are looking for an Operations Manager who will be instrumental in managing our business operations, ensuring efficient project delivery, and maintaining high client satisfaction. The ideal candidate will be responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.

Responsibilities:

• Responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.
• Manage the full lifecycle of project management, from initiation to closure, ensuring timely and quality delivery of services.
• Oversee internal relationship management, including onboarding, and communication.
• Efficiently handle and integrate business operations tools such as Notion, Asana, and CRM systems.
• Conduct client feedback collection and analysis, fostering continuous improvement.
• Handle day-to-day administrative tasks and support the team in operational needs.
• Participate in strategic planning and execute business strategies.
• Manage HR responsibilities, including recruitment, onboarding, and staff development.
• Setup marketing and sales processes such as build newsletter/blog content calendar, assist with organizing marketing content

• Minimum 2 years of experience (Well rounded who can implement business processes)
• Proven experience in operations management, preferably in a professional services environment.
• Strong understanding of project management principles and experience in managing complex projects.
• Proficiency in using project management tools (e.g., Asana) and CRM systems; Google Workspace, Hubspot (big plus), and Notion (big plus)
• Excellent organizational, leadership, and decision-making skills.
• Strong communication and interpersonal abilities (Above Average to Excellent)
• Ability to analyze data and provide insights for improvement.
• Experience in managing client relationships and understanding of customer service principles.
• Nice to have interest in cybersecurity and tech focused.

Holiday: TBD

Position: Executive Assistant

Salary Range: 800 – 1,000 USD per month

Working Schedule: Monday - Friday (EST) 9:30 AM - 5:30 PM

Company Overview:

As a leading SaaS company experiencing rapid growth, we are seeking an Executive Assistant with a

strong operational background to support our CEO. This pivotal role, reporting to the Chief of Staff,

requires a blend of administrative excellence and operational acumen.

Job Description:

The Executive Assistant will provide comprehensive support to our CEO, encompassing a wide range of

responsibilities. This role is ideal for someone who is not only adept in traditional executive assistant

duties but also possesses a strong inclination towards operations and data analysis.

Key Responsibilities:

● Manage email inboxes, calendars, and scheduling with efficiency and foresight.

● Conduct comprehensive research projects, contributing valuable insights for business growth.

● Arrange travel, reservations, and logistical support with precision.

● Handle data entry and invoice payments with accuracy.

● Draft, edit, and proofread various documents, ensuring high standards of professionalism.

● Coordinate and execute events and special projects, demonstrating exceptional organizational

skills.

● Tackle diverse challenges, including HR, operations, finance, and sales-related projects.

● Perform manual tasks such as material duplication and detailed sales list research.

● Comfortably handle spreadsheets, Excel, and data analysis tasks, demonstrating proficiency in

numbers and data interpretation.

● Proactively identify opportunities to streamline processes and reduce workload for the CEO and

Chief of Staff.

● Maintain discretion and confidentiality across all business matters.

Requirements:

● A minimum of 3 years of experience as an Executive Assistant, ideally in a high-growth SaaS

environment and with U.S.-based CEOs.

● Proficiency in Google Suite, MS Office (especially Excel), and familiarity with modern tech stacks

such as HubSpot, Heap, Stripe, and Rippling.

● Strong capabilities in managing and analyzing data using spreadsheets and various analytical tools.

● Excellent communication skills, both in writing and verbally, with a meticulous eye for detail.

● Demonstrated ability in multitasking, time management, and organizational excellence.

● Positive, adaptable, and proactive mindset, thriving in a fast-paced and evolving environment.

● A unique blend of administrative and operational skills, akin to an operations associate/analyst

This role will work remotely from the Philippines on behalf of our Australian-based business. You will work with the Project Leads, department leads & the operations team within the business to manage resourcing requirements across the creative, COE & Business Advisory teams. The PM is the key communicator between all of the agency, maximising efficiencies across all stages of the delivery process. To be successful in this role you’ll bring excellent communication, project management and a natural ability to find solutions to issues that seem unsolvable.

Core Principles

• Oversee programs of work for your client/s
• Owner of a ‘project trix’ (scope/ pricing, timings, resourcing, WIP, budget tracker)  for your clients
• Writing scope of work documents, ensuring commercial and scope compliance, tracking the resourcing and project process to deliver to scope (retainer or project)

Project Management

• Ensure design and delivery of all projects align with scope, and flag any risks or escalations required outside of this
• Ensure all projects are within our project management platform and set up any projects that are yet to be entered, including estimate creation, timeline creation & resource 
• Ensure financial health of each client by proactively managing (Budget reporting)
• Commercial analysis & budget reporting/ forecasting for each client
• Forward-plan, anticipate problems, identify gaps and crunch points and highlight so teams can adapt across workstreams
• Identify knowledge/resource gaps where necessary and facilitate finding a solution
• Set agenda, lead agenda, host meetings and ensure a clear plan for all team members and clients after meeting to reach next project milestone
• Schedule key project milestones and assign tasks to team members in line with overall workflow
• Assist with building best-in-class PowerPoint presentations, Word and Excel documents
• Take an active role in all aspects of the Project Management team
• Identify allocation problems and anticipate business challenges that might arise, advising stakeholders on possible solutions.
• Support with ensuring information is updated in relevant systems  
• Strong administration, time management and organisational skills.

Relationship Management: 

• A love of building friendly relationships with your colleagues, sharing your positive energy and being able to tactfully manage expectations.
• Build strong relationships with all teams within the organisation.

Octal Philippines Inc. is a reputable IT Solutions company seeking a highly motivated and experienced individual to join our partner team as a Senior HR Assistant. As a Senior HR Assistant, you will play a critical role in supporting HR department in various administrative and operational functions. This is a fantastic opportunity for someone looking to advance their career in HR within the dynamic and growing IT industry.

Responsibilities

• Training & Development - facilitates TNS/TNA, training plan and calendar, sourcing of providers, implementation and evaluation/feedback; conducts onboarding orientation and other HR related orientations
• Employee Relations - spearheads company events/CSR activities, exit interview/off boarding, newsletter, company policy updates, etc.
• Attends to inquiries of employees in coordination with the HR Team
• Recruitment - sourcing, initial screening, testing, interview; participates in school fairs/organizes job fair
• Prepares regular reports/presentations/posters or flyers
• Support in the implementation and administration of employee benefit programs.
• Prepare HR-related reports and documents, such as employee contracts, policies, and procedures.
• Performs other HR & Admin tasks/responsibilities.

• Bachelor's degree in Psychology, Human Resources Management or Behavioral Sciences
• At least 3 to 5 years work experience as a generalist focusing on Recruitment, Training & Development and Employee Relations
• Knowledgeable in MS Computer applications
• Good communication skills, oral and written
• Background in Psychological testing, an advantage
• Ability to handle multiple functions and tasks while managing work time efficiently
• Positive energy, articulate, and has a friendly personality
• Ability to uphold confidentiality or sensitive information

• Allowances
• Insurance, Health & Wellness
• Hospitalization Insurance Travel Insurance
• Accident Insurance.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Social Media and General Virtual Admin Assistant

Working Hours: To Be Determined

Salary Range: $900 - $1200/month

Join our dynamic team! We are seeking a skilled Social Media and General Virtual Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Responsibilities:

• This individual will be building out lists of prospective recruits in the insurance agency field, then accessing clients LinkedIn for direct outreach and setting up calls/meetings
• They will then do the same thing for prospective clients with defined criteria
• Research topics and coordinate flights and travel both for work and personal use
• Schedule conversations and meetings for client
• Event planning for work (coordinate get-togethers for team and team building activities)
• Coordinate vendors and develop outreach work or capture sign ups

• Minimum 2 years of experience
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Tools: Office 365, Google Workspace, Google Drive, Notion (big plus), and Sales Force (big plus)
• Must be detail oriented, coachable, friendly, fun, and trustworthy  
• Prior experience in US Insurance, Sales,Recruiting and Client Retention

Job Title: Virtual Assistant

Working Hours: Monday to Friday 9 am to 5pm EST

Salary Range: 1500 USD to 2000 USD

About the Role:

They are currently seeking an experienced Virtual Assistant with proven experience in supporting and helping CPAs research needed data to complete tax studies for investment properties.

Responsibilities:

• Organizing and labeling data clients provide to us and updating client databases and CRM
• Making reports, Research, and admin tasks
• Perform data entry and maintain accurate records
• Handle general administrative tasks as assigned

Qualifications:

• Previous 5 years of experience as a virtual assistant or in a similar role
• Excellent communication skills, both written and verbal
• Strong organizational and problem-solving
• Proficiency in Excel, Google Sheets, Microsoft Word, PDF editing, and Internet research
• Ability to work independently and meet deadlines

If you are a detail-oriented and self-motivated individual with excellent administrative and communication skills, we would love to hear from you. Join our team at Support Shepherd and make a difference in assisting businesses worldwide!

Holidays: TBD

With Intelligence products support a global community of investment professionals with world-class industry news, research, and data across numerous asset classes, including hedge funds, real estate and alternative credit. Tracking over 29,500 funds, 7,500 managers and 23,000 investors our data products provide clients with extensive coverage of the investment management industry across the globe.

We are seeking a highly motivated and skilled individual to join our team as an HR Generalist for APAC. As the HR Generalist, you will play a key role in supporting our human resources operations across the Asia-Pacific region. The candidate must be able to provide strong administrative support in these areas to achieve positive employee experience and help deliver our ambitious transformation people strategy that enables the long-term growth and performance of the business.

Responsibilities:

• Manage the end-to-end recruitment and selection process, including sourcing candidates, conducting interviews, conducting assessments, and making job offers
• Coordinate and administer employee benefits programs, such as health insurance, statutory benefits, and leave policies
• Assist with the administration of the full spectrum of the employee life cycle process from hiring/onboarding to separation/offboarding
• Process employee payroll, including salaries, bonuses, overtime, and deductions
• Assist in facilitating employee relations and engagement programs, including performance management and conduct
• Stay up-to-date on employment laws and regulations across the APAC region and ensure compliance with local labor laws
• Serve as point of contact for employee queries on policies and benefits
• Work in collaboration with the wider global HR team in the delivery of the role

Work Schedule:

• Dayshift with occasional mid-shift for global office coordination
• Willing to work in Cebu City. Please note that this is an office-based position.
• Monday to Friday (excluding Philippines Public Holidays)

• Bachelor's degree in Human Resources, HRDM, Psychology or a related field
• Previous experience in an HR Generalist role with a focus on Asia-Pacific region particularly Philippines, Singapore and/or Hong Kong
• Strong knowledge of employment laws and regulations in various APAC countries
• Excellent communication, interpersonal and problem solving skills, with the ability to build rapport and establish relationships with stakeholders at all levels
• Proven experience in managing various HR facets in recruitment, benefits, payroll and/or employee relations
• Ability to work independently and handle multiple tasks simultaneously in a fast paced environment
• Proficient in MS Office Suite and HRIS systems
• Strong attention to detail and a high degree of accuracy

Why Join With Intelligence?

With Intelligence is a leading provider of data on, and for, the alternative asset management industry. We deliver and provide a unique and rich blend of data and intelligence that includes profiles, fund information, people, indices, news, performance metrics, valuable analyst perspectives, and our renowned investors’ intentions and preferences. This is required for our clients to spot their next big opportunity. Via our data platform and our events, we help businesses to make the right connections and conversations to achieve their goals.

With Intelligence values togetherness with its people in enhancing holistic wellness that extends even outside of work:

Employee Wellness and Support

• Leave Benefits - 10 days VL, 10 days SL, 1 day Birthday Leave, 3 days Compassionate Leave, 5 days Wellness and Care Leave
• HMO Coverage from Day 1 – free for employee and 2 dependents
• Life Insurance Coverage from Day 1 – up to 4x annual salary
• Employee Assistance Program (EAP) thru Lifeworks

Financially Together

• Additional Medical and Clothing Allowance upon regularization
• With Hardship Fund

Learning and Growth

• Access to Go-1 LMS with over 8,000 courses
• Monthly Lunch and Learn sessions

Work-Life Balance

• Flexi Fridays* - enjoy your Friday afternoons!
• With Clubs for your passion and hobbies
• Team Lunches and other social activities

Please note that our business name in the Philippines is Eurekahedge Pte Ltd. Our company name is still in the process of being rebranded.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s)

The HR Manager plans, directs, and coordinates the overall HR functions of an organization. He/she oversees the recruitment, compensation, and benefits administration; HR Policy and Procedure Implementation and review, training and development, compliance to regulatory bodies, performance appraisal management and consults with the executive for strategic planning and serves as a link between an organization’s management and employees.

Responsibilities:

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

· Manage the recruitment and selection process

· Handles staffing issues, such as mediating disputes and directing disciplinary actions

· Work with the training manager to ensure the implementation of the training and development programs of the company

· Oversee and manage a performance appraisal system that drives high performance

· Payroll and Compensation and Benefits Administration

· MIS and HR Database Management

· Report to management and provide decision support through HR metrics