1. Recruitment and placement of operations and field-based employees

• Process and monitor all recruitment requests or requirements for office-based employees in an effective, efficient, and timely manner
• Establish a recruitment, testing, and interview program
• Prepare and ensure accurate employment contracts
• Maintain up-to-date recruitment report, talent database, and all related staffing communications
• Conceptualize and improve recruitment tests and evaluation of applicants’ capability on the job
• Project annual recruitment expenditures for budgetary consideration and control

2. Record Management

• Maintain up-to-date 201 files (hard and soft copies)
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisal, and absenteeism rates

3. HR Plan, Policies, and Procedures

• Identify, design, and implement strategic HR programs, as and when required
• Prepare and implement the annual HR Plan to support the overall objectives of the companies
• Develop and maintain HR policies and procedures. Ensure that all employees are aware of the policies and procedures
• Ensure that company handbooks are comprehensive and up to date

4. Organizational Development and Strategy

• Conduct organizational climate assessment. Gather information on and understand business requirements
• Diagnose desired culture and style
• Envision new tools and systems as well as future needs
• Identify obstacles, readiness for change
• Communicate vision
• Adjust the system for buy-in and engagement

5. Employee Relations (policy and regulatory compliance, employee counseling, organizational climate)

• Guide, coach, and support team leaders on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, performance management, etc.)
• Manage investigations, disciplinary and grievance matters to develop appropriate procedures and policies to address grievances and discipline
• Provide counseling and guidance on individual employee relations cases, ensuring that these are well managed and meet the requirement of the company policies, best practices, and employment laws
• Conduct exit interviews to identify reasons for employees' resignation or exit to improve the company’s image and development
• Represents the company at personnel-related hearings and investigations
• Ensure company compliance to labor laws and applicable government regulations

6. Compensation

• Lead the annual salary review process
• Gather and analyze market data to measure the competitiveness of the company’s compensation package and make recommendations as appropriate
• Maintain a pay structure by conducting pay surveys, scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions, recommending, planning, and implementing pay structure revisions as needed

7. Performance Management Process

• Identify the key elements of –
• a performance appraisal/development system that will support coaching
• a coaching system and practice that will support and sustain individual performance improvements
• Establish how these elements can be combined to create a performance management cycle
• Consider barriers and obstacles regarding the performance management cycle
• Establish a performance appraisal/development checklist
• Identify the resources necessary to create and sustain the program
• Identify change management strategies that will support the development and introduction of the program
• Consider how an Employee Survey and Feedback will support the Performance Management Process

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage of new tools and business processes and minimize resistance to changes. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact Visa’s employees. The candidate will support project teams in integrating change management activities into their project plans and apply a structured methodology while leading change management activities. Responsibilities also include:

• Design, develop, execute and manage organizational change management strategies and plan

• Design, develop, deliver, and manage communications strategies, plans and deliverables to communicate about changes to tools and processes across the CIT organization and Visa

• Evaluate and ensure user readiness

• Conduct impact analysis and change management assessment, including change readiness

• Provide input, document requirements and support the design and delivery of end user training

• Define and measure success metrics and monitor change progress

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated resistance

• Identify and manage relationships with key stakeholders

• Identify and manage relationships with executive sponsors

• Consult and coach project teams

• Support and engage senior leaders

• Coordinate efforts with other subject matter experts

• Integrate change management activities into project plans

• Track and report issues and action items

• Work with virtual teams located in different time zones and with differing cultures

• Represent the EES team and be a strong, vocal customer/user advocate

• Be a change agent

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Who Are We Looking For?

This role is not a walk in the park. Rather, it’s an opportunity to leave your mark in the 

growth towards an 8-figure advisory firm. We’re in search of a proactive individual with topnotch organizational skills, capable of anticipating needs and serving as a dependable 

backbone to our CEO and executive team. Excellence is our benchmark. We’re looking for 

great, not good. Think of the discipline of Kobe Bryant combined with the tenacity of Serena 

Williams; if that resonates with your approach to administrative tasks, we want you!.

The Role

As our Executive & Personal Assistant, you are an indispensable pillar, ensuring seamless 

operations at the executive level. You will be the behind-the-scenes force enabling our 

CEO, leaders and C-suite teams we serve, to perform at their best

Key Responsibilities:

1. CEO Support:

• Streamline the CEO’s daily activities.

• Efficiently manage the CEO’s calendar and email inbox managing and triaging every 

email (familiarity with Slack, iMessage, Gmail, & Outlook Calendar).

• Assist in document and presentation preparations for sales, meetings, and marketing 

events.

• Coordinate detailed travel plans, including itineraries, agendas, and essential 

documents.

• Facilitate seamless communication between the CEO and integral team members

and clients.

2. Administrative Duties:

• Generate reports, memos, invoices, letters, and other vital documents.

• Oversee basic bookkeeping tasks. Generate invoices for clients and track timely 

payment.

• Process incoming emails and correspondences.

• Conduct research for various internal or external objectives.

• Offer general administrative support, including recording accurate meeting minutes.

• Organize company documents in shared folders

• Personal assistance for CEO, often time sensitive, such as booking personal 

appointments, purchasing gifts, and other needs as they come up.

3. Onboarding and Team Coordination:

• Prepare and manage confidentiality agreements for contractors; onboard clients, 

contractors and employees.

• Oversee new team member integration, including sharing onboarding processes and 

ensuring access to company platforms and channels.

• Monitor team & client birthdays and ensure timely acknowledgements as well as the 

arrangement of gifts

4. Event and Project Management:

• Lead the execution of off-site meetings, from planning to material procurement and 

conceptualizing creative giveaways.

• Drive projects aimed at enhancing client and employee satisfaction; derive insights 

from client feedback to strategize churn mitigation.

• Assist in the coordination of marketing needs and social media posts.

• Research and apply uses of AI to benefit business and assist in implementation.

5. Operations, Marketing and Business Development:

• Build and optimize processes, introducing proven workflows and tools for efficiency.

• Spearhead operations and marketing strategies and oversee implementation.

• Play an instrumental role in business development, from sales pitches to contract 

Negotiations.

6. Quality Assurance:

• Establish and maintain SOPs, playbooks, checklists, and more to guarantee 

consistent and high-quality service for all clients

Qualifications:

• 3 years minimum of experience as Virtual Assistant/EA
• Experience with  the ff tools
• Tools: Microsoft outlook, Zoom, Google workspace (required)
• Otter AI, Monday ( big plus)
• Familiar with mac/ have used mac ios products before
• Confident and proactive in suggesting and giving opinions

• Work where you want: 100% remote work policy according to US pacific time zone

hours.

• An exceptional team to work with you can learn from, have fun, and grow with.

• Learn with us: Company investment in employee growth.

• Grow with us: the ability to shape a young company’s trajectory and culture.

SpringBoard + Partners provides equal employment opportunities to all employees, 

contractors and applicants for employment and prohibits discrimination and harassment of 

any type without regard to race, color, religion, age, sex, national origin, disability status, 

genetics, protected veteran status, sexual orientation, gender identity or expression, or any 

other characteristic protected by federal, state or local laws. This policy applies to all terms 

and conditions of employment, including recruiting, hiring, placement, promotion, 

termination, layoff, recall, transfer, leaves of absence, compensation, and training

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Marketing Assistant

Working Hours: M-F; semi-flexible; 9am-5pm EST

Salary Range: up to 1500 USD

About the company: 

[Confidential Company] is the #1 bestselling brand of all-natural sports supplements, having served over 800,000 customers and sold 4 million bottles. Our success is rooted in our unwavering commitment to science, transparency, and honesty, coupled with our dedication to equipping individuals with the knowledge and tools to achieve their fitness goals faster. Our mission goes beyond selling supplements; it's about transforming the fitness industry for the better, one person at a time.

About the job:

We are currently seeking a dynamic Marketing Assistant to contribute to various administrative functions within our marketing department. In this role, you will play a pivotal part in scheduling social media posts, ensuring the smooth operation of social media ad campaigns, collecting and organizing statistics from various platforms, formatting blog posts using WordPress, and handling additional tasks as required. As a crucial member of our team, the Marketing Assistant will wear multiple hats and actively participate in diverse aspects of our marketing initiatives.

Duties and Responsibilities:

• Schedule social media posts by copying and pasting content from a database into scheduling software, and attaching relevant images.
• Monitor and ensure the proper functionality of social media ad campaigns.
• Gather statistics from various social media platforms and input them into tracking spreadsheets for analysis.
• Format blog posts using WordPress for optimal presentation and user engagement.
• Undertake various other tasks as needed within the marketing department.
• Wear multiple hats and actively participate in different facets of the marketing department.

• Minimum of 2 years of experience as a Marketing Assistant.
• Proficient in following instructions.
• Hands-on experience in formatting blog posts using WordPress.
• Great attention to detail.
• Extensive experience in social media marketing and management.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16907841027 - eCommerce & Amazon Marketplace Manager

Working Hours/Shift: M-F, TBD; 9am-5pm EST

Salary Range:  1300-1500 USD/month

Overview: 

As the eCommerce and Amazon Marketplace Manager, you will manage our storefront in both strategic and operational capacities, driving revenue and conversion goals specifically focused on Amazon. This is an opportunity to scale aggressively, as one of the best opportunities for rapid growth within the business today. Success in this role requires a self-starter mindset, high degree of ownership, drive, and the ability to leverage data in support of making site merchandising decisions. Ultimate title and seniority dependent on candidate experience.

Responsibilities: 

● Work both strategically and tactically to scale our Amazon channel, optimizing our storefront to drive sales and conversion

● Lead and manage the eCommerce and marketing strategy for our Amazon storefront

● Define and implement a collaborative planning process to develop sales forecasts, plans and strategies

● Work to enhance site content, SEO and merchandising of product descriptions and data

● Generate and deliver weekly and monthly reporting, including sales, promotions, conversion, etc

● Analyze and interpret data to uncover successes and opportunities that will assist in delivering objectives

● Manage day-to-day Amazon operations including but not limited to creating & monitoring active product offerings, product ranking, inventory management, and enhancing our presence on Amazon.com

● Maintain & monitor product reviews and customer feedback to ensure a high seller rating, customer feedback scores, and account health, and provide a continuous feedback loop to Growth, Finance and Product team

Qualifications:

● 3-6 years of experience growing a DTC business on Amazon

● Ability to organize and prioritize workload to meet deadlines, make timely decisions, anticipate problems and adjust as priorities shift

● Team-oriented, collaborative worker while still being able to work independently

● Comfortable with solving for both business and customer challenges

● Familiarity with business issues, ability to quickly learn, and ability to be comfortable with ambiguity, unsolved problems, and uncertainty

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Virtual Assistant/Billing Specialist

Client Name: TBD

Company's Website: TBD

Working Hours: Mondays to Fridays, 8 AM - 4:30 PM Eastern Standard Time (subject to change)

Salary Range: $900-$1,000/month

About the Company 

They are a diversified and growing wastewater management company seeking a highly organized and skilled individual to join their team as an Accounts Receivable Manager / Virtual Assistant (to the President). This remote position offers the opportunity to work closely with our president, contributing to both financial management and administrative efficiency

Duties and responsibilities: 

Accounts Receivable Manager (Approximately 50%):

• Daily invoice and payment batching within the company CRM system.
• Daily monitoring of accounts receivable for overdue balances.
• Conduct outbound calls to customers with overdue balances to encourage timely collection of balances due.
• Generate and present weekly accounts receivable aging reports to the president.
• Actively update customer payment terms in the company CRM system to ensure the accuracy of reporting. 

Administrative Assistant (Approximately 50%):

• Directly support and work with the company president. 
• Monitoring and prioritizing the president’s emails, ensuring high-priority emails are seen and addressed, and low-priority emails are deleted or handled without the president's involvement.
• Provide a daily schedule summary to the president each morning.
• Send adequate reminders to the president prior to meetings.
• Manage travel arrangements for the president and company staff, including flights, venues, and restaurants.
• Assist with various administrative tasks as needed

Requirements:

• 2-3 years of experience as a Virtual Assistant or similar position
• Proven experience and familiarity with accounts receivables management and other related basic bookkeeping tasks.
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite (especially Excel) and CRM Systems
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Great problem-solving skills with efficiency and multi-tasking skills
• Can work independently
• Self-led and confident 

Company Background

The company, led by a pseudonymous curator, artist, and technologist, has fostered one of the most prominent digital art communities, amassing a following of over 1.4 million enthusiasts in the past decade. This enigmatic company operates as an experimental collective for curiosity and culture, leveraging a network of diverse subject-matter experts. As a forward-thinking, multidisciplinary Web3 native studio, the company consistently pushes the boundaries of traditional and abstract disciplines at the crossroads of provenance, imagination, and meaning. Committed to reshaping the digital art and immersive experiences landscape, the company invites passionate individuals to join the team and contribute to the ongoing evolution of digital arts and culture.

Role Overview

As a Business Operations Manager, you will be responsible for overseeing the day-to-day activities of a portfolio of small businesses. Your role extends to managing general business operations and requires a foundational understanding of internet businesses. We are seeking a college-educated individual, preferably with experience in web3 who can bring fresh perspectives and energy to the team.

Bring your A-game with a "get shit done" attitude! We're seeking team members who tackle challenges head-on, juggle tasks effortlessly, and thrive in a fast-paced environment. If you're all about results and enjoy turning plans into action with a positive vibe, we want you on board. Let's make things happen together!

Responsibilities

• Efficiently manage the day-to-day operations of a portfolio of small businesses.
• Oversee general business actions, ensuring smooth and effective processes.
• Apply knowledge of internet businesses to contribute to strategic decision-making.
• Act as a liaison between clients and internal teams to address concerns and facilitate communication.
• Contribute to the growth and success of assigned accounts.

• College-educated individual with a strong educational background.
• Knowledge of internet businesses and a general understanding of their operations.
• Proven ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Energetic and dynamic individual, preferably under 30, with a passion for account management.
• Prior knowledge on web3 or crypto is a plus.

• Fully-remote work
• Flexible work hours with 2-3 hours EST overlap
• Competitive market rate
• Offers support for anyone eager to make the move to the US/Canada.

DUTIES AND RESPONSIBILITIES

· Work within a Scrum Team to drive quality web and mobile software applications

· Participate in the review of set of requirements to see possible bottle necks and dependencies to achieve smooth progression of project tasks once assigned to the Scrum Team[CP1] , planning and creation of project requirements

· Participate in the estimation process of a given software task, feature, or project to have sound estimate for forecasting project planning

· Comply and improve the set of processes and standards within the QA team to better achieve quality software and release process

· Create Test Plans and Test Scripts at the same time with the development of the project to lessen the unknown items at the execution stage

· Execute and maintain automated test suites to ensure the reliability and repeatability of test results.

· Integrate test automation with continuous integration and delivery pipelines for seamless testing within the development workflow.

· Continuously improve the test automation framework and strategies to adapt to changing project requirements.

· Provide training and support to the QA team on test automation best practices and tools usage.

· Lead multiple QA teams handling various strategic projects

· Be able to coordinate and work effectively with Development Team Managers to ensure proper and timely testing of project modules

· Support and train Team Leads, Junior QAs to achieve expertise in the Software QA disciplines and Payment industry knowledge

· Provide support to the Marketing team in terms of creating User Manuals for the applications being deployed by the company

· Qualify software for release to UAT and Production, according to Business Requirements Document, Performance, Security and Compliance.

· Create documentation for the results of validation performed on the application as a basis for the Management to approve release to either UAT and Production environments.

Stay up-to-date with the latest trends and advancements in test automation to recommend and implement the best tools and methodologies. [CP1]Can combine both into one bullet.

JOB QUALIFICATION

· Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology, Computer Engineering, Computer Programming or equivalent

· With more than 6 Year(s) of working experience in Manual and Automation QA experience

· With proven experience in test automation implementation, preferably in a software development or QA environment.

· Hands-on experience with test automation frameworks and tools (e.g., Selenium, Appium, JUnit, TestNG, etc.).

· Proven ability to work independently, manage multiple projects, and drive the transformation from manual to test automation.

· With at least 4 years of experience in Web and Mobile Applications testing

· With Team Lead experience

· Familiar with creating QA documents

· Team player

SKILLS

· Knowledgeable in Software Testing Life Cycle (STLC)

· Knowledge in Software Quality Standards and Processes

· With one year of object-oriented software development

· Very keen to detail

· Excellent communication skills (both verbal and written)

· Strong mobile and web applications testing

· Ability to accurately identify software use cases and edge cases

· Ability to develop a clear and concise testing strategy

· Ability to accurately identify software use cases and edge cases

· ISO8583, EMV, Payment Industry knowledge

· Ability to read and interpret documents such as operating and equipment maintenance instructions and procedure manuals.

· Ability to write routine reports and correspondence

· Expert knowledge of web application design and testing

· Considered a strong "plus" if the candidate has prior Java/J2ME development experience

· Ability to read system design, architecture, and codes

· Communicates and enforces quality assurance standards

· Understands the benefits of the various design methodologies and object-oriented environments

· Ability to read and interpret documents such as operating and equipment maintenance instructions and procedure manuals.

ONLY OPEN TO FILIPINO CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $800-$1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 3-4 years of experience as an Executive Assistant (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Executive Assistant

Salary Range: $1000 per month (DOE)

Working hours: Juggling  between Toronto/NY EST and Tokyo JST this year as the client bounce between both cities.

Duties and Responsibilities:

• Conduct market research to inform business strategies
• Source and manage vendors for various projects
• Coordinate and oversee project management tasks
• Efficiently handle scheduling and calendar management
• Compile and document meeting minutes for team reference
• Participate in sales calls and contribute to business development
• Conduct debrief sessions with team members for continuous improvement
• Assist with personal planning tasks for key stakeholders

• Must understand or be knowledgeable about  the Japanese language
• Minimum of 2 years of relevant experience; more experience is preferable
• Proficient in using Slack, Google Sheets & Docs, Notion, and AirTable
• Familiar with Adobe Photoshop & Lightroom is considered a nice-to-have skill

Overview:

As a SENIOR IT OPERATIONS MANAGER, you will play a critical role in ensuring the organization's technological capabilities align with its strategic objectives. Your leadership and expertise will be essential in fostering a secure and efficient IT environment that supports the growth and success of the business.

About The Role:

• Operations Management. Manage day-to-day oversight and coordination of IT Service Desk activities, ensuring timely and efficient resolution of user issues. Ensure that the IT Staff Scheduling meets operational needs, maintaining adequate coverage during business hours and after-hours support.

• Strategic Planning. Work with the CIO to budget for needed IT resources, aligning the budget with strategic goals and operational requirements.

• Project Management. Assign IT projects and tasks to capable staff, overseeing their execution to ensure successful completion within specified timelines. Communicate important IT information to relevant departments, fostering effective collaboration and alignment with business objectives.

• Security Management. Maintain the security of the organization's IT systems Infrastructure and data. Ensure that Information Security Management System policies and processes are followed by all employees, adhering to security standards and regulatory compliance requirements.

• Team Management. Build and lead a skilled and motivated IT team. Provide guidance, mentorship, and support to team members, fostering a positive and productive work environment.

• Vendor Management. Work with external vendors and service providers. Coordinate with vendors when necessary for service and support delivery, maintaining effective relationships to ensure optimal outcomes.

• Performance Monitoring and Reporting. Generate weekly and monthly reports as needed to provide insights into IT operations, including performance metrics, project status, and resource utilization.

Requirements:

• Must be a graduate of any IT related course

• At least 8 years minimum of IT Management experience, ideally from BPO companies

• Must have IT Service Management experience

• ITIL v4 certification or training is a plus

• Proficient in M365/Intune Admin, AWS services and Telephony systems

• Knowledgeable in Microsoft Windows Server deployment and configuration

• Knowledgeable in enterprise network using FortiGate, Sophos, and Cisco appliance.

• Strong troubleshooting skills

• Excellent English communication (verbal and written) for non-technical stakeholders

• Proactive strategic thinker, proposing innovative solutions

• Detail-oriented, ensuring high-quality project execution • Ability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously

• Has worked with various regulatory compliance projects such as PCI DSS, GDPR, HIPAA, ISO/IEC 27001, SOC2 type 2 report, CPRA and DPA

• Willing to work on a night shift to support US business hours

WHY JOIN CLEARSOURCE?

• Medical and Dental Insurance (With free 1 dependents)
• Group life insurance.
• Paid time off (PTO) such as sick days and vacation days
• 13th Month Pay
• Passionate, energetic & innovative work culture
• Friendly team driven environment.
• Skills and experience development

ONLY OPEN TO FILIPINO CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

Hi! We’re Smartsourcing, and we’re looking for a Junior Admin Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew