Responsible for selling and executing channel sales plans through customer management , channel development activities and selling capabilities. 

Accounts/ Customer Sales Management (60%)

1. Delivery of  accounts revenue and volume targets 
2. Execution of agreed channel and customer KPIs (availability, pricing, display and activations)
3. Regular coverage of accounts in assigned areas to accomplish sales and collection calls
4. Conducts business reviews and negotiations  to drive wet market revenue and availability

Channel Development and Business Building Activities (20%)

1. Creates channel business plans based on market intelligence and competitive information
2. Looks for other channel and customer opportunities to create other revenue sources  or increase  profitability 
3. Leads or  participates in channel projects that will improve customer and shopper experience

Administrative Work (20%)

1. Budget Management
2. Sales forecasting
3. Maintenance of customer database and account records
4. Other sales related administrative work as required

Food Safety & Quality Management:

1. Complies with quality, Halal, health and food safety policy, standards and regulations of the company.
2. Responsible for reporting problems related to Halal, food safety & quality management system to identified authorities.

Other Duties & Responsibilities:

1. Actively participate in all company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility,  risk management etc. 
2. Performs other related tasks as may be assigned by the Team Leader.

• Finance Business Partner for APAC Emerging Markets supporting Regional FP&A Leads and Local Management Teams in Management Accounting, Budgeting and Forecasting, and Financial Analysis.
• Deliver various financial reports and variance analyses (i.e. month-end closing, weekly market estimates, quarterly reforecasts and annual budgets).
• Compile and present financial data to evaluate business performance and provide informed recommendations.
• Drive the Business to meet target KPIs by providing proactive insights to highlight risks and opportunities for improvement to support decision making (e.g. pricing)
• Liaise with Controlling Team to identify and streamline accounting-related concerns

The HR Business Partner (HRBP) is responsible for aligning people and business objectives with key stakeholders and employees for foodpanda. In this role, you will provide People expertise and counsel to management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation, and workforce planning.

You will report to the HRBP Manager and work closely with other functions to plan, manage, and deploy the people agenda and programs including workforce planning, culture, and engagement initiatives.

Responsibilities

• Implements people strategy  on the assigned vertical and respective business priorities
• Provide expert HR guidance 
• Lead projects on productivity, performance,  engagement, and retention in the assigned business priorities 
• Analyze trends and metrics with the People and Culture Team
• Resolve complex employee relations issues and address grievances
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Support management in the preparation of development plans to ensure ready later talents are prepared for future opportunities

JOB OBJECTIVE:

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with the sales team.

JOB RESPONSIBILITIES:

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

The Project Manager manages a diverse range of technical Information Technology (IT) projects. The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality.

The role is also responsible for the planning, management and delivery of new capabilities and system enhancements and delivering these in accordance with the approved project scope and consistent with Pilmico’s Project Management Methodology (PPMM). Within the SFIA profile, the Project Manager must demonstrate Level 4 responsibilities, i.e. Enable on the competencies outlined.

We are looking for a FinTech Manager (Lending) to join our growing business!

Responsibilities

• Support PH lending strategy and roadmaps that meet key business goals through in-market added-value services/features and growth partnership opportunities that improve foodpanda partner financial life.
• Cultivate and communicate a deep understanding of foodpanda partners, opportunity, and lending landscape in the Philippines
• Effectively monitor project launches and implement programs and strategies to increase uptake and drive usage
• End-to-end operational support for current lending partnerships
• Engage with stakeholders local & regional (product, business, & accounting) to help make partners’ loan experience more pleasant
• Effectively manage relationships with existing and potential bank partners
• Work closely with marketing & engagement teams for program execution and activations

Requirements

• At least 2 years experience working in a company that offers lending solutions/products with good comprehension of lending terminology
• Very strong analytical and troubleshooting skills, with background and knowledge of data management & analytics
• Very strong communication and negotiation skills. Plus factor if with previous experience in partnerships or relationship management
• Able to work independently if required, and learn quickly and adapt to different roles in a growing team
• A sense of urgency, pragmatism and a solution-oriented approach to problem-solving

Responsibilities:

• Responsible for full spectrum of accounting function including General Ledger, Accounts Receivables, Accounts Payables, Intercompany transactions, Fixed Assets, Bank Payment processing and Bank Reconciliations of an overseas business entity
• Monitor and manage outstanding accounts, proactively following up on overdue payments and coordinating with relevant stakeholders.
• Work closely with in-country accounting service provider to ensure that daily transactions and month-end closing tasks are completed for the entity in a timely manner and Group submission timelines are met consistently.
• Responsible for accuracy completeness of monthly actual financial results, preparation of rolling forecasts, and submission of actuals and forecast into the Group financial reporting system as per Group timelines
• Provide in-depth analysis on variance between actuals, budget and forecast for monthly management reviews
• Prepare and submit monthly cash flow forecasts, ensuring accuracy and completeness in projections of incoming and outgoing cash flows.
• Liaise with outsourced service provider for a timely submission of local GST returns, completion of statutory audit and liaising with tax agent and & local tax authorities
• Support the regional tax team to ensure prompt submission of local withholding tax returns, and facilitate the completion of tax and transfer pricing audits
• Ensure compliance with IFRS reporting, Group accounting policies, audit, tax, and other statutory requirements
• Continually automate, streamline, and improve current reporting, operational and accounting processes to improve efficiency in financial reporting.

AECOM is seeking an Administrative Assistant to be based in Manila, Philippines

Job Description: 

The Administrative Assistant will provide administrative support to one or more managers within a group, office or business unit including some of or all of the following: prepares or proofs correspondence, forms, spreadsheets, or documents, schedules meetings, makes travel arrangements, and/or maintain inventory of office supplies.

• Assist in general administrative tasks and may provide support to other Executive Assistants
• Creates and maintains reports, spreadsheets, and other necessary documents in response to and in anticipation of department’s needs
• Prepares, reviews, submits and tracks expense reports for reimbursements
• Enters, tracks and processes departmental expenses and invoices for payment
• Sharepoint database administration
• Organize and manage Team shared files
• Processes documents for other departments as needed
• Assist in the development and update of project administrative procedures
• Reroutes documents to other approvers when necessary
• Perform other related projects and duties as assigned

Responsibilities

• Contribute to the centralisation of APAC countries, functioning as the Centre of Excellence (CoE), tasked with ensuring smooth transition within the timeline given.
• Support the expansion of the Regional R2R team from time to time
• Support SSC Service Delivery Lead in training accountants in performing their allocated tasks in a timely manner to meet Group’s deadlines.
• Participate and actively contribute to process standardisation and optimisation exercises.
• POC in handling any R2R related queries and problem-solving issues that may arise.
• Ensure overall smooth centralisation of each country’s finance function and meeting the required deadlines and deliverables.
• Ensure processes are compliant with local country regulations and internal controls / risk management measures.
• Project management, tracking progress and providing updates/ reports analysing finance specific KPIs and metrics.
• Act as a backup support as an R2R accountant as required. 
• Collaborate with key stakeholders involving local management and/or regional finance teams any queries that may arise from both the centralisation as well as day-to-day processes.
• Report deliverables and manage KPI targets.
• Support any new systems or process implementation as well as ensuring proper documentation of guidelines.
• Manage any ad-hoc tasks, financial topics and initiatives as required.

You are someone who can find the diamonds in the rough out there in the industry to fit our organization needs. To be successful in this role, you should be someone who loves challenges and who loves to get noticed for closing tough roles in tough requirements (basically launch moonshots!). 

This role will be based in Manila, Philippines and it is a 1-year Fixed term contract role to support Philippines based hires for the Regional Team. 

Responsibilities: 

• With the world as your platter, you will identify and source top talents across multiple functions and job levels.
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the pre-selected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager (candidate profile based on screening, phone interview and tests).
• You will own end-to-end recruitment process for each role assigned, including but not limited to sourcing, pre-screening, coordinating assessments & interviews, conducting reference checks, extending offers & maintaining the relationship until the new joiner onboards (with candidate experience as the primary performance indicator).
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

Reporting to the Head of Communications and Public Affairs, the successful candidate will play a key role in developing and implementing foodpanda’s public policy strategy and programmes to optimize the business and operating environment. Working collaboratively with various business functions in foodpanda, the successful candidate will be a key contributor in maintaining the company’s good reputation and standing among the communities in which we operate.

• Develop foodpanda’s internal public policy strategy and programmes on topics relating to the tech and food delivery sector, including but not limited to employment, gig work, sustainability, competition, as well as consumer & data protection
• Collaborate with internal and external stakeholders to implement foodpanda’s policy stance and programmes
• Build foodpanda’s stakeholder network within the public sector, academia, professional associations, NGOs, and more, both at the central and local levels (travel to provinces, regional company offices, and other key locations are required)
• Communicate and advocate for foodpanda’s policy positions by (a) drafting position papers on proposed legislation, (b) responding to concerns from government stakeholders, (c) developing policy communications materials in consultation with key internal stakeholders such as PR/communications, legal and operations; and (d) where needed, represent foodpanda at government meetings/Congressional hearings
• Contribute to foodpanda’s efforts in uplifting riders, vendors, and our communities through relevant initiatives
• Identify and pursue partnerships with government agencies, key opinion leaders, or credible organizations to build thought leadership
• Drive the implementation of these initiatives and programmes, and track and review the effectiveness of the same

• Handle travel arrangement such as accommodation, car services, restaurant reservation, and others
• Prepare reports on a monthly basis or as maybe needed
• Research locations, vendors, and necessary event-related items
• Assists with process and program management such as conducting research, obtaining resources, preparing and maintaining documents, trackers and reports, etc.
• Perform other duties and projects as assigned

We are looking for a highly driven and motivated Manager, External Reporting & Controlling (APAC) to join our fast-growing team here in APAC. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! The ideal candidate should have around 8 years of experience, with substantial hands-on experience in accounting and FP&A and possess strong knowledge of IFRS reporting and SAP systems. You must be a strong team player and be comfortable in supporting an international team as you will be working cross-functionally with the in-country Finance team, Regional team in APAC as well as central team in Europe.

Responsibilities:

• Responsible for review of monthly actual financial results, including but not limited to balance sheet, income statement and cash flow statement in accordance with IFRS and Group Reporting policies. 
• Work closely with the country finance teams, provide in-depth analysis of monthly financial results against budget and forecast, and meaningful insights to the senior management team at the regional headquarters.
• Collaborate with Regional Accounting, Controlling and Central teams to align on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Work closely with local finance teams and provide additional support to ensure that month-end closing tasks are completed in a timely manner and Group submission timelines are met consistently. 
• Provide guidance to local finance teams to ensure that all reconciliation items are investigated and cleared up promptly. 
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations. 
• Support the implementation of updates to Group Reporting Guidelines.
• Drive ad-hoc projects that have the potential to enhance the financial reporting accuracy, efficiency and operational processes. 
• Support overall goals and objectives of Regional Accounting and Controlling. 
• Handle other ad-hoc projects and tasks as assigned from time to time.

We are looking for a highly talented Senior Manager, External Reporting (APAC) to join our regional team in Singapore. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! 

Responsibilities:

• Drive the monthly, quarterly, and annual reporting in the APAC region in compliance with IFRS and Group Reporting Policies. Work closely with relevant stakeholders across the region and Group. 
• Review and monitor actual financial results of all the regional entities, including but not limited to key financial ratios, balance sheet, income statement and cash flow statement. 
• Provide guidance to the country Finance teams in the APAC region on accounting matters, as necessary, and resolve any accounting and reporting issues that may arise.
• Serve as the subject matter expert pertaining to IFRS and Group Reporting Policy and keep up-to-date with any amendments or updates to the Standards.
• Lead the periodic regional review of compliance with Group Reporting Policies and Controlling Guidelines, identify areas of non-compliance and provide recommendations.
• As a subject matter expert in accounting, to partner with cross-functional teams in the region for any projects, initiatives or resolve any issues or business case.
• Collaborate / align with controlling, FP&A and Group teams on accounting, cost and revenue treatments to ensure compliance with IFRS reporting and Group Financial Reporting Policies. 
• Monitor KPIs, highlight trends and communicate any causes of unexpected variances.
• Gather, analyze, and disseminate meaningful financial data throughout the organization to assist in management's decision-making abilities.
• Continually automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.
• Support overall goals and objectives of Group and Regional Accounting teams.
• Handle other ad-hoc projects and tasks as assigned from time to time.

• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.
• The Product Marketing Manager - Poultry will be under the supervision of the Vice President - Marketing, Agribusiness COE. 
• This position will be responsible to support the food group and country operations with their Agribusiness development of the assigned product or category - Poultry.
• He/She will be responsible with regards to product innovation and create or manage new ranges utilizing market studies to validate concepts and ideas. 
• This position will work closely with the Research & Technology Development team bridging them with the local Sales Team. Coordinate with Brand and Reputation, Market Research, local Marketing representatives and /or teams to help develop product brands and support the activation of these brands in the market. He/She will also partner with the Sales Managers / Teams and ensure relevance of launches / products in the identified sales channels - both offline and online.
• As the Product / Category leader for Poultry - the Product Marketing Manager will be in charge of product marketing and will interface with key stakeholders to ensure success in the market.
• The incumbent is expected to share his/her Agribusiness/Feeds expertise, enabling the food group meet its mission of feeding humanity.

Key Tasks

1. Lead / Facilitate Assigned Product/Category - Lead and facilitate key stakeholders in managing the assigned segment across the food group.
2. Market Research - Work with the Market Research Manager in gathering market data and competitive intelligence for assigned segments; translate these into relevant insights to serve as the foundation for new concepts and innovation
3. Category Development - Have a clear understanding of the products, markets & consumers to enable him/her to grow the category for the food group by identifying opportunities and appropriate products and innovation for the market
4. Product Management - Work with the Research & Technical Development team with regards to technical product development.  Be able to take care of product information ensuring adherence to set regulations; he/she will identify the key product features, benefits and reasons to believe from a technical product point of view; these can be then translated into relevant story telling ℅ the Brand Team
5. Packaging Development - Lead the packaging aspects taking into account local market needs / costs / social requirements
6. Pricing / P&L / Budget Management - Will co-own the P&L of assigned products and categories. He/she will be responsible for total category budget management and will be in close partnership with the Research & Technical Development team, Brand, Marketing and Sales teams to help drive and support brand activation in identified key channels
7. Help Manage and maximize opportunities in the identified sales channels - offline and online. Will work closely with the Sales, Trade Marketing, E-commerce and Brand teams.

JOB DESCRIPTION

We believe that clothes — and how you make them — can make a difference.

Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.

A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values.

We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career.

We are looking for an Administrative Assistant to join our team and support the Sr. Executive Assistant to the Chief Financial and Growth Office (CFGO). It is necessary that you enjoy providing professional and personal support, managing diverse responsibilities with humor, enjoys making decisions, has a passion to learn, and shares our core values. We lead by example, own the results, win with people (that would be you!), consumer at the core, embrace a growth mindset, and move fast. If you are someone who is flexible and enjoys an ever-changing corporate environment then this role should provide you with your chance to showcase your previously acquired skills. This position will report to the Senior Executive Assistant to the CFGO and will be based in Manila, Philippines.

Responsibilities

• Act as local administrative support for CFGO and his team in market.

• Support the Sr. Executive Assistant with all personal and professional tasks and assignments for the CFGO

• Act as main point of contact for CFGO outside of San Francisco business hours and while CFO is traveling in market.

• Communicate with other corporate groups on administrative issues.

• Excellent management and maintenance of multiple confidential schedules; coordinate professional and personal travel as-needed

• Meeting/internal event planning inclusive of set-up and breakdown, catering, and a variety of logistical activities, such as meeting room planning

• Handle information requests

• Perform clerical functions such as preparing correspondence, arranging conference calls and processing expenses

• Track and order office supplies

• Handle and track accounting documents and work with budget information

• Maintain business documents using software applications

• Masterfully meet all expected deadlines (or earlier!)

• Thoroughly understand the activities and goals within the department

Basic Qualifications

• Minimum 5 years of experience as the most efficient administrative assistant in the office

• Expert knowledge and proficiency with Outlook , Microsoft Suite, and Concur required

• Prior personal assistant work experience is a plus

• Service oriented with the ability to adjust priorities as needed

• Enjoy a role with varied job responsibilities

• High attention to detail

• Experience working directly with senior level leaders

• Enjoy learning new computer programs quickly

• You have an energetic, positive, helpful demeanor and a passion and interest in LS & Co.

• Ability to work from office in Manila

• Flexible schedule and overtime required; early mornings or late evenings and weekend work will be necessary at times

LOCATION

FULL TIME/PART TIME

Current LS&Co Employees, apply via your Workday account.

• Supports the Key Account Managers, Regional Sales Managers & Area Sales Managers in creating effective sales & marketing campaigns and customer submissions for the Bosch Trade Market (e.g. New Product Introduction process support for Key Accounts, Internal Presentations as per divisional requirements and KAM support via customer sales reporting and submission calendar creation)
• Reports for KAMs for Key Account Monthly figures and including Competitor Analysis / Catalogue summary of competitors and customers
• Provides administrative support to the KAM team– purchasing processes and business procedures including KA New Line Forms, PromoTool setup, WorkOns and New Account Setup
• Monthly sales reporting for National/Regional Sales & Key Accounts
• Website maintenance for Key Accounts
• Ownership of all marketing collateral from KAM activities from customers and competitors
• Ensure all HSE procedures are followed and all incidents are reported accordingly
• Support KAMs / RSMs with daily tasks

Key Responsibilities:  

• Manages all aspect of customer support including workforce management, service level management, and customer relationship management

• Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system

• Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team

• Oversees team forecasting and utilization

• Will work on post go-live major change requests and/or enhancements’ End to End Testing and partners with customers in all phase of project up to hypercare support

• Manages day-to-day team operations in identifying and establishing processes, standards, and key metrics

• Build and consolidate Internal training materials and/or create pack for new functionality deployment & offering for customers

• Work effectively with team members to support customer satisfaction and success.

Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required

• Strong Workday implementation experience

• 5 years’ experience with Workday  

• SME of at least 1 Workday Module

• With Workday supplemental Certification is an advantage (Studio, CCTPP, Absence, Time Tracking, Core and Advanced Compensation, Expense, Budgets etc.)

• Ability to manage multiple projects and initiatives simultaneously

• Ability to identify and analyze areas of risk and develops plans to minimize.

• Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations

• Ability to work in diverse, fast paced environment and effectively collaborate across teams.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
• Seek data, build knowledge: I use facts to guide my actions and decisions.
• Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
• Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
• Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
• Do the right thing, the right way: I always make the ethical choice.

A SNAPSHOT OF YOUR ROLE

• You will be conducting on-line sales presentations with existing MSP partners, who are interest in adding additional ConnectWise products and services.
• Your goal is to secure additional revenue from ConnectWise partners assigned
• Deliver online presentations and business calls to owners of small businesses
• Clearly and convincingly communicate the value of ConnectWise’s IT Management Platform to secure trial evaluations for additional Solutions. Cross sell and upsell ConnectWise products.
• Articulate a unique business value of our remote monitoring and management solution
• Salesforce data entry and opportunity tracking assistance
• Contract information submission and verification
• Correlate monthly sales reports
• Communicate important feedback from prospects and customers internally
• Stay up to date with new products and features
• Manage sales opportunities through pipeline stages.
• Achieve sales goals for partner revenue growth.

A BIT ABOUT YOU

• 2-3 years of experience in a similar role where closing North American prospects to annual agreements.
• You must be a strong and clear communicator.
• You must have the sales experience to work through a conversation and be persistent. Need above average objection handling abilities.
• You have a strong work-ethic and positive attitude along with a desire to learn
• Full-time position.

Join the A-Team and experience the A-Life!

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

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Administrative Assistant for Global Customer Care 

Ciena is looking for a talented administrative assistant who will assist the APJ GCC leadership team in day-to-day activities.

The ideal candidate has a demonstrated track record of providing proactive calendar support, assisting with project deadlines, booking travel, and taking effective action to ensure that our leaders and their teams are functioning smoothly and efficiently. As well as assisting in the running of our Manila office, consisting of stationary orders, facilities requests and day-to-day running of the office were applicable.

He/she will be highly organized and professional, resourceful, efficient, flexible and will thrive in a fast-paced environment.

Your Responsibilities

• Manage day-to-day administrative processes associated with the organization with a high level of responsibility and prioritized and completed projects within a specified deadline.
• Engage with executive staff and clients professionally and efficiently while maintaining the confidentiality of sensitive, private, and privileged information.
• Manage and maintain complex calendars that included: planning, coordinating, and executing all requested meetings and events, including quickly adapting to changes in schedules and logistics requirements.
• Arrange and coordinate all business travel (domestic and international).
• Screen and document incoming calls.
• Coordinate off-sites and all hands meetings.  Ensure that objectives are clear, preparation is appropriate. 
• Attend team meetings, generate meeting minutes with key decisions, organize action items, work with assigned leaders to ensure appropriate follow up.

• Ensure assigned leaders are using their time effectively and to greatest impact. This requires an understanding of what’s most important for effective calendar management, tracking deadlines and productive meeting and time management.
• Use independent judgment and initiative to anticipate issues, resolve problems, make recommendations, determine when and if executive action was required, and consulted supervisor as appropriate.

• Assist in the preparation of presentations, correspondence, and organizational charts.
• Coordinate executive meetings in person at customer forums as needed to ensure logistics and executive meetings ran efficiently.
• Interface and coordinate activities between various departments (including IT, purchasing), customers, partners and other third parties.
• Work closely with cross-functional executive administrators.
• Mentor new executive administrative assistants and other administrators when required.
• Provide back-up support for other executive administrative assistants when required.

As a Manila Office Manager for GCC and the broader Ciena team, responsibilities will cover:

• Onsite contact for facilities and IT deliveries
• Ciena Office – Tenant Committee lead
• General administration to support APJ Team and events (stationary, logistics, couriers, catering)
• Co-ordination Internal and external events (Customer Lunch and Learns / Customer events/sporting / QBRs / awards)
• Business Purchasing - Facilitate New supplier setups / invoice processing across various Sales and Support teams
• Admin assistance to other APJ Business Support functions – Services, CM, Legal, Marketing and Channels
• Keep track of inspection, certifications, permits, etc. required for the Manila employees and office.
• Manila  office coordinator for global/regional visitors
• First Aid / Fire Warden in Manila Office

Requirement

• 5+ years’ experience supporting senior executives in a fast-paced environment, preferably at a senior level and/or at a high-growth technology company
• Excellent verbal and written communication skills in English
• Communicate effectively with senior executives, their assistants and employees across the team.  Understand assignments and complete them with little to no follow up from assigned leaders
• Manage multiple complex calendars and concurrent deliverables; understand executives’ priorities in order to effectively address meeting requests.  Exceptional prioritization skills.
• Demonstrated business judgment in previous roles, ability to prioritize on behalf of self and manager

• Professionalism in dealing with executives.  Calm, friendly and professional demeanor at all times; diplomatic when saying no
• Collaborative with a can-do attitude.  Demonstrated ability to develop strong internal and external working relationships
• Organized but flexible, with the ability to anticipate change, and to react efficiently and quickly
• Ability to successfully work in a team environment and build effective working relationships
• Flexibility / Ability to work independently, particularly given executive schedules and travel. 
• High level of integrity; ability to handle confidential and sensitive information with discretion

• Expert in office technology and procedures:  Mac and/or PC proficiency, Microsoft Office software suite skills, Oracle use, preparation and management of Purchase orders
• International business exposure a plus

A SNAPSHOT OF YOUR ROLE

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Collections Specialist, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

• Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided
• Utilize appropriate tools and follow correct systems and process to undertake skip tracing of accounts to locate customers
• Negotiate payment arrangements and settlements
• Organize and manage workflow to ensure that all designated accounts are actioned appropriately, and payments arrive on time
• Ensure accurate notes and data are available in CRM platforms at all times
• Conduct daily activities aligned with relevant Australian debt collection guidelines and other legislation including Privacy Act, Trade Practices Act and NCCC, etc.
• Exhibit team ethics, working in harmony with other team members and assisting them in performing their duties
• Effectively collaborate with team members to ensure that function is operating effectively and efficiently, while maintaining a harmonious team environment
• Adhere to the campaign's purpose, objectives and mission and openly support the campaign's strategy
• Ensure a safe and healthy work environment by complying with OHS legislation and the campaign's OHS policies
• Ensure compliance with the campaign's policies and procedures

A BIT ABOUT YOU

• With Industry and/or collections, sales and customer service experience
• With Previous roles in financial services or Australian based campaigns
• With Skip tracing experience

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

Join the A-Team and experience the A-Life!

Position Purpose: A brief statement/summary of the primary purpose of the role

Reporting to the Sales Manager, the Sales Assistant is responsible for providing sales

administration and support to the Sales Executives and Sales Manager.

Main Responsibilities and Duties: Detail the main activities and responsibilities involved

Areas of direct responsibility:

· Administration support to sales team

· Sales data entry including bookings

· Internal emails

· Preparation of sales reports including campaign & client tracking reports using Excel and

various systems

Administration Duties:

· Assist sales team with creating sales proposals for clients

· Sales data entry: Receive and process new booking schedules for clients from sales team

· Timely processing of booking changes

· Monitor bookings to ensure spots are not dropped out of the schedule, or are replaced

· Complete check at month end of any spots not transmitted, prior to invoicing

· Prepare reports pre and post client campaigns to support client results delivery, using excel

and other various systems

· Monitor and Coordinate material changes. Retrieve requested information from IBMS.

· Coordinate the filler lists for sales office each week

· Prepare regular reports for available airtime for sales

· Prepare monthly share reports for sales team

· Communicate clearly and concisely with and assist sales team members and other seven

employees as required over email, Microsoft teams, cisco jabber.

General:

· Other duties as reasonably directed.

· Follow company policies and procedures.

· Take all reasonable care to ensure that your actions or omissions do not impact on the health

and safety of yourself and others in the workplace.

· Ensure that co-workers are treated respectfully and without any form of discrimination,

harassment or victimisation.

· Be a positive, willing and adaptable member of the team at all times.

Join the A-Team and experience the A-Life!

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Partners with departments to identify, create, and rollout processes that optimize workflow. Strategically approaches short- and mid-term projects that improve transactional processes.

Impact
• Applies practical knowledge of job area typically obtained through advanced education and work experience.
• Makes decisions regarding own work methods, occasionally in ambiguous situations.

Communication
• Interacts largely with internal peers and contacts. Begins to build internal professional network that may cross department/areas. 
• Influences internal customers within the scope to achieve short term national project objectives.

Innovation
• Modifies existing methods, techniques and/or processes across job areas.
• Problems and issues faced are in general difficult but not complex.

Knowledge
• Works on assignments of moderate size, scope, diversity, and/or complexity. Performs a variety of assignments, employing diverse methods and skills.
• Typically requires a bachelor's degree and 2-4 years of experience or an equivalent combination of training and experience.

Looking for a new challenge? Join a company where YOU matter!

We are looking for an awesome and talented Training Manager who wants to join our growing #happy@work team!

Job Description:

A Training Manager is expected to be a strategic thinker with a fantastic organizational and time management skills. You will be responsible on devising our organizational training strategy, implementation, and assess the outcomes. You will identify training and developmental needs and drive suitable training initiatives to enhance employees’ skills, performance, productivity, and quality of work. You should have an excellent research skill with the ability to multitask and adapt in a fast-paced environment with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.

Responsibilities:

• Overseeing all aspects of the delivery of training
• Point of Contact of the client for all training related issues
• Improving processes and performance that enhance bottom line results
• Working closely with business partners and clients to resolve all training related issues
• Creating and implementing process improvements
• Improving efficiency and accuracy of training process
• Evaluating the effectiveness of the training based on the client requirements and expectations
• Managing the staff in accordance with company policies, procedures, and client metrics
• Conducting external and internal business reviews with the client and internal stakeholders highlighting the training road map and learning initiatives
• Develop training manuals that target key results and training programs that address specific business needs
• Evaluate organizational performance to ensure that training is meeting the performance key goals and specific skill competencies.
• Keep well-informed of training trends, skills capabilities, and best practices
• Responsible for all training compliance parameters and audit requirements

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Free Parking Passes
• Accessible location
• HMO (Free dependent)
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please complete this application form: https://bit.ly/iopexphleadershiphiring
• Send a message to 09178246345 (Yana)
• For Faster transactions - Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Service, Integrity, Reliability. Work where these words matter. Join iOPEX Technologies now!

Get hired on any of the roles below and be eligible for a 10k signing bonus!

• Employee Engagement Specialist
• Senior Employee Engagement Specialist
• Employee Engagement Lead
• Senior Employee Relations Specialist
• Employee Relations Specialist
• HRBP - Employee and Labor Relations

We are hiring for HR Employee Engagement Specialist for our #iOPEXhappy@work team!

Must have:

• Must be a graduate of BS Psychology, Human Relations Management, Humanities and the likes
• Experience in initiating and handling employee engagement activities
• Must have experience with Employee engagement Specialist for 3-4 years
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills
• Willingness to work on a graveyard/night shift schedule onsite in Bonifacio Global City, Taguig City

Nice to have but not required:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience in initiating and handling employee engagement activities
• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Direct Hiring
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Send a message to 09178246345 (Yana)
• Application Form: https://bit.ly/iopexphilyana
• Walk in and look for Yana - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

• Seniority Level

• Industry

• Outsourcing and Offshoring Consulting
• Human Resources Services

• Employment Type

• Job Functions

• Human Resources
• Art/Creative

• Skills

• Human Resources (HR)
• Employee Engagement
• Training and Development (HR)
• Employee Relations
• Employer Branding
• Learning
• Labor Relations
• Appraisal
• Interpersonal