Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.

Schedule: TBD

Location: Fully Remote (Manila, PH)

Salary: 1300 - 1600 USD/month

A dynamic and innovative firm that specializes in fostering a harmonious partnership between creative and financial elements throughout a business's lifecycle is seeking for an elite Virtual Assistant to join their team. As a key player in our organization, the successful candidate will be responsible for handling administrative tasks, bookkeeping, and creating financial models to support our clients in achieving their business goals.

Key Responsibilities:

● Perform day-to-day bookkeeping tasks, including invoicing, expense tracking, and reconciliations.

● Maintain accurate and up-to-date financial records.

● Manage and organize schedules, appointments, and travel arrangements.

● Handle correspondence, emails, and other communication on behalf of the team.

● Collaborate with the finance team to ensure compliance with accounting principles and company policies.

● Develop and maintain financial models to aid in decision-making processes.

● Analyze financial data to provide insights and recommendations for business improvement.

● Work closely with clients to understand their financial needs and provide tailored solutions.

● Collaborate with creative and financial teams to ensure alignment and integration of ideas.

● Communicate effectively with clients to gather necessary information and deliver exceptional service.

● Act as a liaison between different departments, fostering a collaborative and cohesive work environment.

● Bachelor's degree in Business Administration, Finance, or a related field.

● Proven experience as a Virtual Assistant, with a focus on bookkeeping.

● Familiarity with financial modeling and analysis.

● Proficiency in bookkeeping software and financial tools.

● Strong organizational and time-management skills.

● Excellent communication and interpersonal abilities.

● Ability to work independently and collaboratively in a remote setting.

● Understanding of the creative and financial aspects of business operations.

If you are a self-motivated individual with a passion for both administrative tasks and financial analysis, and you thrive in a collaborative and dynamic environment, we invite you to apply for this exciting Virtual Assistant role.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Director of Finance

Working hours: TBD
Salary: USD 800 - USD 1000

This position is perfect for someone who thrives in a varied environment, balancing professional duties with personal tasks, and who is keen to develop into a trusted advisor and reliable aide. Ideal candidates are self-starters with solid English communication skills, comfortable with using AI, Gmail and Google Docs, and enthusiastic about mastering new online productivity.

Duties and Responsibilities:

• Instagram Reels Assistance:
• Take ideas from the Notion page for Instagram reels and use ChatGPT and a prompt to create scripts. Clean those scripts up based on SOP. Paste the scripts generated into a Notion table so that the client can review them at the end of the day.
• Create an SOP to edit the video with Capcut. Tick off that this is done on the Notion table so the client can review and make any extra edits and update the SOP to be more accurate.
• Generate a caption for that Instagram video based on the SOP. 
• Post the video to the client’s Instagram account with the approved caption.
• Instagram Posts Assistance:
• Take ideas from the Notion page to create a still-post design using Figma. The VA could create the graphics themselves or communicate the instructions with the client’s UpWork contractor. Use a Notion table to indicate that the Figma design is ready for review.
• Once approved, make the caption using a ChatGPT prompt the client will provide. Using the Notion table to indicate the caption is ready for review.
• Weekly Report:
• Help in creating the weekly report to the board using the SOP provided. Highlighting the progress we’ve made for the week.
• Open to handling new tasks when necessary
• End of day Slack message
• Send a slack message with a link to the Notion page with all the progress made for the day. So that the client can review, approve, and update SOPs for greater efficiency and provide feedback.

• Minimum 2-3 years of experience as an Virtual Assistant or similar role
• Must have a strong English Communication Skills
  
  

Schedule: 7PM to 2AM Manila/ 3AM - 10AM PST

Location: Fully Remote (Manila, PH)

Salary: 1200 - 1500 USD/month

A dynamic architecture and landscape office based in San Diego, California, is actively seeking an Executive Virtual Assistant to join its team. The successful candidate will play a crucial role in providing invaluable support to the founder and ensuring the seamless functioning of office operations. 

As a Executive Virtual Assistant your responsibilities will include but are not limited to:

Calendar Booking:

• Efficiently manage and organize the executive’s schedule, ensuring appointments and meetings are scheduled optimally.
• Streamline communication by reviewing and forwarding emails to the appropriate individuals.

Contract Administration:

• Oversee active contracts with clients, providing essential support to the financial department for timely billing.
• Collaborate with Project Managers to address changes in contract scope, drafting necessary amendments for review by the executive.

City Portal Management:

• Access city portals to check permit statuses and facilitate the permit application process.
• Update and maintain spreadsheets related to city permits, ensuring accuracy and completeness.

Back of House Support and Data Management:

• Handle all scope and date change information, updating relevant spreadsheets promptly.
• Provide assistance to Project Managers in various administrative tasks, ensuring smooth project execution.

Excel and Smartsheet Expertise:

• Utilize Excel and Smartsheet for data management, reporting, and analysis.
• Proficiency in Excel is a must, with the ability to navigate and create complex spreadsheets.
• Update and maintain spreadsheets related to client and project data, ensuring accuracy and completeness.

• Proven experience as an Executive Assistant or similar role.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Familiarity with contract administration and financial processes.
• Proficient in Microsoft Excel and Smartsheet.
• Ability to adapt and thrive in a fast-paced environment.

Are you a detail-oriented and proactive professional seeking a collaborative work environment? Don't miss out on this exciting opportunity! Apply now! 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

About the job

Reporting to the Restaurant Manager, this Associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more. He/She strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. He/She also provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.

Your assignment

• You ensure that our customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values;
• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customers and colleagues;
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department’s action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;
• You comply with and follow internal rules, policies, and daily operational routines set by the management;
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Manager

Schedule: Monday-Friday 9:00 AM - 5:00 PM EST

Salary Range: 1,200 to 1,500 USD per month

About the Company:

The company is a delivery service for time and privacy-sensitive materials that has been in business for over 25 years. The company is now looking to hire a Salesperson with the skills to help win new business.

About the Job:

This is a remote work opportunity. 

As a Salesperson, you will be responsible for looking for new customers, and working with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers.

Given that Fast Track has been around for 25 years you will need to understand all of our customers and the nuances that accompany certain orders. You will also need to learn and know our pricing structure to ensure Fast Track maintains its profit margins. Finally, as the company grows, you will also discuss product offerings with customers to help meet their unique needs. 

You should be growth-minded, persistent, enthusiastic, goal-oriented, and comfortable working in both a team and independently. An inclination to roll up your sleeves and solve problems by doing whatever is needed to get the job done is essential.

Duties and Responsibilities:

1. Grow revenue from $1 million to $3 million by the end of year two.
1. Expand our list of scheduled routes
2. Expand our relationships within the banking, professional services, medical, and manufacturing spaces
3. Research and develop new lines of business
2. Increase profit margins from 35% to 45% by the end of year two
1. Help refine the pricing structure by the end of year one
3. Deliver monthly sales forecasts that are 90% accurate
4. Work with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers

• 3-5 years of relevant sales experience, 
• Good written and verbal communication skills.
• Familiarity with management and building teams from scratch.  
• Professional-level on Google Suite, and Microsoft Office. 
• Ability to collaborate and negotiate effectively with contractors, and clients. 
• Hands-on experience in internal communication with different areas of the company. 

Nice to have!

• Familiarity with transportation, and drivers operations.

Position: Executive Assistant

Work Hours:  Monday to Friday 8:00 AM - 4:00 PM PST

Pay Range:  $800- $1200

Type of Contract: Independent Contractor

Responsibilities:

• Scheduling Meetings: Efficiently manage and organize executive calendars, schedule meetings, and coordinate appointments.
• Emails and Calls: Handle and prioritize incoming emails and phone calls, ensuring timely and appropriate responses.
• Admin Tasks: Perform various administrative tasks to support the smooth operation of the executive's office. This includes document preparation, filing, and handling office supplies.
• Calendar Management: Maintain and update executive calendars, ensuring accuracy and alignment with business priorities.

• Minimum of 2 years of proven experience as an Executive Assistant or in a similar role.
• Proficiency in Microsoft Office tools and experience with Hubspot.
• Excellent communication and written skills, with a keen attention to detail.
• Spanish language proficiency is a plus.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant (Full-time)

Salary: up to 2000 USD/month (depends on skills and years of experience)

Working Hours: Flexible PST Timezone

About the Company:

Our goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. Our flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. 

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large-scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Lyft, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

This role will provide executive operations support to the Head of Revenue; and may expand to support other leaders over time.

Responsibilities:

1. Create systems for leverage: optimize calendar to ensure leaders’ time and energy are spent in the highest-leverage ways

Success measures:

• Calendar reflects the highest-leverage allocation of time and energy. 
• Leader feels supported with high-quality delegation, to focus on highest leverage priorities.
• 9-10/10 in regular energy and time audits.
• Leader is consistently achieving their top 3 Top Goal items every day.
• 100% of the leader's commitments +  team action items are completed.

Example problems:

• Ensure the Leaders time is allocated to the highest-leverage strategic priorities across multiple time horizons, with no distractions. 
• Leaders calendar rules are observed, including ~30% of the week as scheduled focus time.
• Proactive delegation: identify tasks or projects that can be delegated to create leverage.
• Capture and share key takeaways and action items from meetings, and ensure nothing falls through the cracks.
• What interactions are needed to ensure the Leader can be available to their function /  company, but not be a roadblock or bottleneck?

2. Supercharge relationships: proactively build an excellent network for the leader

Measures:

• External: system in place for proactively identifying and building Leader’s relationships, with high-quality interactions. This includes interacting and scheduling with potential candidates, mentors/advisors, etc.
• Internal: enable higher-quality interactions across the company at deeper, more personal levels. Proactively notice, manage and suggest ways to improve interpersonal dynamics across the team, including observing patterns and providing feedback to the Leader.

Example problems:

• Ensure prompt and proactive communication and scheduling with external and internal network
• Who are the ~3 best people who have solved problem X before? 
• What does the leader's network need to look like in a year? Help them proactively build those relationships.
• Where are the barriers to effectiveness in our leadership team relationships? Please make a plan to fix those.

Competencies

• High capacity: high intelligence + work capacity. Strong problem-solving ability, is relentless and resourceful. Describe themselves as hardworking, reliable and resilient.

• Good judgment: demonstrated good judgment and intuition in the face of new problems.
• Organizational skills: highly organized, with strong project management skills, and superb attention to detail. Closes loops and doesn’t drop any balls.
• Communication: excellent written and verbal communication skills, at all levels (early career team members → CEOs and VPs).
• Proactive: able to anticipate and respond to the needs of others before they arise. Is a self-starter, and biases towards moving faster than is comfortable.
• Builder + doer: Operates well in smaller, less hierarchical, fast-paced environments. Achieves results in the face of pressure or ambiguity. Zero ego, does every task no matter how small, in service of my energy.
• EQ: high degree of emotional intelligence and maturity. Strong emotional intelligence; able to build trust quickly.

Experiences

• Experience + muscle memory: 5+ years of supporting a high-functioning company leader(s); enough to have developed good systems and judgment.
• Early stage: has seen and is comfortable with 0→1 / 100-500 people phase.
• Remote work: has worked high-functioning and high-trust remote-first environment

OPEN TO FILIPINO CANDIDATES ONLY

Position : Administrative Assistant 

Work Hours : Flexible hours but must be available to work Eastern Time when needed, especially during the training period. Should be amenable to working varying work hours duration, some days have heavier workflow and other days would allow shorter duration (will be discussed and should be agreed upon with the hired candidate) 

Holidays : January 1, November 23, and December 24 & 25

Pay Range : $1000 - $1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is the leading college athletics news and consulting company in the industry. Our series of newsletters target all levels of intercollegiate athletics to efficiently provide a holistic view of stories that are vital to the knowledge base of all those who want to gain an advantage in college athletics. Our products reach over 42,000 subscribers across the intercollegiate athletics and higher education landscape.

Our employees are our most important asset. We are committed to attracting and developing a diverse group of talented individuals. We will value each person's uniqueness and recognize the importance of diversity on our team. Effective teamwork will allow us to accomplish our goals.

We strive to reach the highest possible standards of excellence in everything we do. We value creativity in all aspects of our work. We recognize that to create new ways of providing products and services, we must encourage and embrace change.

Duties and Responsibilities:

We are looking for an administrative assistant. This position will research and compile job postings to inform job sales outreach, track advertising sales, invoice customers, serve as quality control for job postings and advertisements, update subscription databases, respond to customer emails, and other duties as assigned.

• Compile information for job and advertising sales
• Invoice customers
• Accurately update a variety of databases
• Updating our subscriber profiles in Omeda
• Tracking staffing changes and updating the appropriate database with the new profile information and/or removing departing employees from the appropriate database
• Send congratulatory emails to individuals that have been hired in new roles and get their updated contact information to then update the appropriate database
• Run reports in Omeda
• Other duties as assigned

Minimum Requirements:

• At least 2 years of related administrative or data entry experience
• Google Suite (Google sheets and docs or other comparable software) proficiency is required
• Attention to detail 
• English writing proficiency 
• Good Communication Skills

Preferred

• Data entry experience
• Experience in Omeda or similar marketing software
• Knowledge of sports

Salary: P60,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of at least 2 years as Technical Relationship Manager or equivalent.
• Proven experience in a technical role, with a strong understanding of Microsoft platforms, MacOS, and cybersecurity.
• Experience in network and internet infrastructure, with familiarity in Cisco, Juniper, and Arista.
• Exceptional skills in writing sales proposals, contract renewals, and pricing.
• Ability to work closely with technical engineers and other team members.
• Experience in a client-facing role, with a focus on maintaining and growing client relationships.
• Excellent communication and negotiation skills.
• Must be amenable for a contract position (1 year contract, subject for renewal/continuous contract).

Nice to Have:

• Sales experience is desirable.
• Strong interpersonal and communication skills.
• Ability to think critically and solve problems effectively.
• Proactive and able to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.

What will you do?

• Apply expertise in Client Relationship Management and Sales in maintaining and strengthening client relationships, ensuring the continuity and growth of the business.
• Develop and maintain strong relationships with clients, understanding their technical needs and business objectives.
• Provide technical guidance and support on Microsoft platforms (Windows desktop, Office 365), MacOS, and cybersecurity concepts including XDR, backups, BCP, etc.
• Engage in technical and commercial discussions, offering solutions that align with clients' needs.
• Have a fundamental understanding of Network and Internet infrastructure, with experience in Cisco, Juniper, and Arista being desirable.
• Assist in writing sales proposals, renewing contracts, and pricing solutions in collaboration with engineering teams.
• Focus on protecting company revenue and margins and minimize client churn without having a new sales target.
• Ensure smooth contract and agreement renewals with existing clients.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Service Incentive Leaves and Birthday Leave (1)

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Sydney, Australia was founded based on the belief that IT should be simple, as complexity leads to problems and higher costs. Cloud computing offers a chance to change how businesses use technology, bringing more flexibility, faster turnaround, and lower IT expenses. With a good cloud strategy, companies can transform their daily operations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P150,000 - P180,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM to 5:00 PM AEST)

What are we looking for?

Skills Required:

• Certificate or degree qualified in Accounting
• Must have at least 5 years+ of experience as a Finance Manager
• Working towards CA/CPA would be advantageous
• Experience with Microsoft Dynamics Navision (essential)
• Experience with Odoo (advantageous)
• Experience with Microsoft Office suite of products (Excel proficiency especially)

What will you do?

To support the CFO to manage all finance functions within the business, with emphasis on AR, AP, payroll, month end and journals. Accuracy of data, timely completion of tasks and attention to detail are key requisites of this role.  

Accounts Receivable

• Process customer invoicing and sending out monthly statements
• Follow up on overdue debts, keeping the CFO informed of any issues
• Receipt of customer payments into the general ledger
• Assist with customer queries into their account.

Accounts Payable

• Enter supplier invoices into the general ledger
• Process payments in the bank accounts for CFO approval
• Reconcile supplier statements with the general ledger
• Liaise with suppliers with any queries that arise

Payroll

• Process monthly payroll in the payroll system for CFO approval and payment
• Add new employees/process staff leaving (resignation or redundancy)
• Process pay changes for employees (eg. Pay increase)
• Assist with staff queries into payroll or leave
• Process monthly payroll journal in the general ledger

General Ledger

• Process all month end journals as agreed with the CFO
• Process all bank account journals per NAB bank statements
• Prepare all balance sheet reconciliations as required
• Review the P&L and Balance Sheet for accuracy
• Maintain fixed asset register
• Assist with any royalty and commission payments required
• Prepare the monthly BAS for CFO review and lodgments

Management Reporting

• Assist the CFO with preparation of management reports, including cash flow forecasts and trade finance positions.
• Assist the CFO with preparation of the annual budget and monthly forecasting
• Support the wider business with relevant reporting requirements
• Provide insightful and timely financial analysis on performance of the business

Systems Development

• Support the CFO through the transition from Navision to Odoo
• Review and suggest process improvement opportunities
• Embrace change management and the efficiencies and improvements that Odoo will bring to the business

General

• Inspire and advocate company values
• Uphold OH&S policies and procedures to ensure a safe work environment for employees, contractors and visitors
• Other duties as requested

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia specializes in helping businesses build efficient and successful hybrid teams by combining client's current team and offshore talent. With their expertise, they can maximize productivity, enhance collaboration, and achieve cost-effective results.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us:

• At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What you will do:

• Assist the HR team in end-to-end recruitment processes, primarily managing the applicant tracking system
• Monitor the onboarding and offboarding task lists for joiners and leavers and assist in preparing and gathering documentation
• Prepare employment contracts, offer letters, and other HR-related documents.
• Collaborate with the staff club to develop and execute engagement strategies.
• Participate in HR team meetings and provide updates as required.
• Support HR team with administrative tasks.
• Maintain confidentiality of HR information and handle sensitive matters appropriately.
• Adapt to changing priorities and take on additional responsibilities when needed.

What we are looking for:

• Fresh graduates are welcome to apply
• Degree in Psychology, Human Resource Development, or any related course
• Previous experience working for a startup or in Human resources is a plus
• Excellent skills in the use of Microsoft Office
• Able to work independently and under pressure in a fast-paced environment with an emphasis on accuracy and timeliness
• Self-motivated, hardworking, a strong sense of responsibility with a positive working attitude
• Good command of English is a must

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan

CoverGo Company Video

By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

LOOKING FOR CANDIDATES BASED IN THE PHILIPPINES ONLY

Position: Operations Manager

Work Hours: M-F, 9am-5pm EST

Pay Range: $900-$1,500

About Support Shepherd:

Support Shepherd is a rapidly growing customer support outsourcing company that provides top-notch customer service solutions to businesses of all sizes. We are known for our exceptional customer service and commitment to helping businesses succeed.

We are looking for an Operations Manager who will be instrumental in managing our business operations, ensuring efficient project delivery, and maintaining high client satisfaction. The ideal candidate will be responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.

Responsibilities:

• Responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.
• Manage the full lifecycle of project management, from initiation to closure, ensuring timely and quality delivery of services.
• Oversee internal relationship management, including onboarding, and communication.
• Efficiently handle and integrate business operations tools such as Notion, Asana, and CRM systems.
• Conduct client feedback collection and analysis, fostering continuous improvement.
• Handle day-to-day administrative tasks and support the team in operational needs.
• Participate in strategic planning and execute business strategies.
• Manage HR responsibilities, including recruitment, onboarding, and staff development.
• Setup marketing and sales processes such as build newsletter/blog content calendar, assist with organizing marketing content

• Minimum 2 years of experience (Well rounded who can implement business processes)
• Proven experience in operations management, preferably in a professional services environment.
• Strong understanding of project management principles and experience in managing complex projects.
• Proficiency in using project management tools (e.g., Asana) and CRM systems; Google Workspace, Hubspot (big plus), and Notion (big plus)
• Excellent organizational, leadership, and decision-making skills.
• Strong communication and interpersonal abilities (Above Average to Excellent)
• Ability to analyze data and provide insights for improvement.
• Experience in managing client relationships and understanding of customer service principles.
• Nice to have interest in cybersecurity and tech focused.

Holiday: TBD

Position: Executive Assistant

Salary Range: 800 – 1,000 USD per month

Working Schedule: Monday - Friday (EST) 9:30 AM - 5:30 PM

Company Overview:

As a leading SaaS company experiencing rapid growth, we are seeking an Executive Assistant with a

strong operational background to support our CEO. This pivotal role, reporting to the Chief of Staff,

requires a blend of administrative excellence and operational acumen.

Job Description:

The Executive Assistant will provide comprehensive support to our CEO, encompassing a wide range of

responsibilities. This role is ideal for someone who is not only adept in traditional executive assistant

duties but also possesses a strong inclination towards operations and data analysis.

Key Responsibilities:

● Manage email inboxes, calendars, and scheduling with efficiency and foresight.

● Conduct comprehensive research projects, contributing valuable insights for business growth.

● Arrange travel, reservations, and logistical support with precision.

● Handle data entry and invoice payments with accuracy.

● Draft, edit, and proofread various documents, ensuring high standards of professionalism.

● Coordinate and execute events and special projects, demonstrating exceptional organizational

skills.

● Tackle diverse challenges, including HR, operations, finance, and sales-related projects.

● Perform manual tasks such as material duplication and detailed sales list research.

● Comfortably handle spreadsheets, Excel, and data analysis tasks, demonstrating proficiency in

numbers and data interpretation.

● Proactively identify opportunities to streamline processes and reduce workload for the CEO and

Chief of Staff.

● Maintain discretion and confidentiality across all business matters.

Requirements:

● A minimum of 3 years of experience as an Executive Assistant, ideally in a high-growth SaaS

environment and with U.S.-based CEOs.

● Proficiency in Google Suite, MS Office (especially Excel), and familiarity with modern tech stacks

such as HubSpot, Heap, Stripe, and Rippling.

● Strong capabilities in managing and analyzing data using spreadsheets and various analytical tools.

● Excellent communication skills, both in writing and verbally, with a meticulous eye for detail.

● Demonstrated ability in multitasking, time management, and organizational excellence.

● Positive, adaptable, and proactive mindset, thriving in a fast-paced and evolving environment.

● A unique blend of administrative and operational skills, akin to an operations associate/analyst

The Paid Media Manager will be responsible for implementing and executing Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets The successful candidate will provide day-to-day implementation, optimization, and upload of client campaigns through direct input and supervising junior staff.

Implementation/Execution

• Develop and implement Paid Social campaigns in line with the agreed strategy to maintain, develop, and exceed client performance targets.
• Provide day-to-day implementation, performance optimization, and upload of client campaigns through direct input and supervising junior staff.
• Budget pacing & management: Ensuring campaigns are within budget and forecasting future spend.
• Providing data-driven insights based on campaign performance data and research, and creating recommendations for developing current and future digital strategies

Vendor Management

• Liaise with vendors and third party representatives to maintain and develop relationships and build knowledge of new features and betas.
• Stays up-to-date with practices and standards in the digital marketing industry

Analytics

• Ensures flawless campaign execution and effectiveness by establishing key indicators to measure success.
• Interpret performance reports to provide actionable insights, analysis and recommendations to meet campaign objectives.

SME

• Coach and develop junior staff, supervising their projects and day-to-day activities.

Client interface

• Provide accurate client communication that details performance and return on investment via regular campaign reporting and analysis.

This role will work remotely from the Philippines on behalf of our Australian-based business. You will work with the Project Leads, department leads & the operations team within the business to manage resourcing requirements across the creative, COE & Business Advisory teams. The PM is the key communicator between all of the agency, maximising efficiencies across all stages of the delivery process. To be successful in this role you’ll bring excellent communication, project management and a natural ability to find solutions to issues that seem unsolvable.

Core Principles

• Oversee programs of work for your client/s
• Owner of a ‘project trix’ (scope/ pricing, timings, resourcing, WIP, budget tracker)  for your clients
• Writing scope of work documents, ensuring commercial and scope compliance, tracking the resourcing and project process to deliver to scope (retainer or project)

Project Management

• Ensure design and delivery of all projects align with scope, and flag any risks or escalations required outside of this
• Ensure all projects are within our project management platform and set up any projects that are yet to be entered, including estimate creation, timeline creation & resource 
• Ensure financial health of each client by proactively managing (Budget reporting)
• Commercial analysis & budget reporting/ forecasting for each client
• Forward-plan, anticipate problems, identify gaps and crunch points and highlight so teams can adapt across workstreams
• Identify knowledge/resource gaps where necessary and facilitate finding a solution
• Set agenda, lead agenda, host meetings and ensure a clear plan for all team members and clients after meeting to reach next project milestone
• Schedule key project milestones and assign tasks to team members in line with overall workflow
• Assist with building best-in-class PowerPoint presentations, Word and Excel documents
• Take an active role in all aspects of the Project Management team
• Identify allocation problems and anticipate business challenges that might arise, advising stakeholders on possible solutions.
• Support with ensuring information is updated in relevant systems  
• Strong administration, time management and organisational skills.

Relationship Management: 

• A love of building friendly relationships with your colleagues, sharing your positive energy and being able to tactfully manage expectations.
• Build strong relationships with all teams within the organisation.

NielsenIQ’s Sales team is focused on growing revenue, finding new business opportunities and market penetration.  Sales is NielsenIQ’s growth engine which is instrumental for the company’s success. 

You will drive the overall sales, acquiring new customers and accounts in your scope; you will drive growth securing a sustainable sales pipeline developing new revenue opportunities and unlocking new budget holders.  

Responsibilities 

• Drive sales acquiring new customers and accounts in your scope securing new revenue opportunities and maintaining accurate forecasting. 

• Develop a solid and interconnected understanding of potential customer's industry/business/markets/clusters and their needs. 

• Generate and qualify leads increasing the overall sales pipeline. 

• Develop white space & win-back sales strategies. 

• Expand network / budget holders’ potential customers. 

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to lead the digital transformation of the Food and Beverage (F&B) industry by offering a comprehensive Customer Retention Platform for Restaurants worldwide. By leveraging data from various channels such as food delivery, social media, and discovery platforms, we empower restaurants to maximise their business potential and achieve growth.

At Momos, our core principle is putting restaurants at the forefront of everything we do. Since day one, we have embedded the valuable feedback and input from our restaurant partners into our company culture and product design. This collaborative approach has been instrumental in creating a solution that truly meets the needs of the F&B industry. Today, we are proud to be trusted by over 2000 restaurants globally. If you have a passion for food and want to work for a mission-driven company that is actively shaping the future of the F&B industry, we would be thrilled to have you join our team.

The Role:

Momos is seeking a highly motivated and experienced Senior Customer Success Manager to join our dynamic Customer Success team. As a Senior Customer Success Manager, you will play a key role in ensuring our clients receive exceptional support and guidance. Your responsibilities will encompass deepening your understanding of Momos software, serving as the primary point of contact for clients, and providing strategic solutions to foster their business growth.

Primary Roles & Responsibilities:

1. In-Depth Product Knowledge:

• Develop an extensive understanding of the Momos software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

2. Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Address how-to questions and guide clients in navigating different tools within Momos, occasionally through virtual calls.

3. Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

4. User Support & Guidance:

• Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.

5. Adaptability and Resilience:

• Demonstrate composure, resilience, and flexibility as customer needs evolve and case volumes fluctuate.

Additional Responsibilities:

• Communicate thoughtful, customized solutions that empower customers to progress and enhance their businesses.
• Collaborate effectively with internal teams such as Customer Success, Account Managers, and Sales to identify opportunities for clients to leverage more of our platform or services.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Thrives in a dynamic environment, quickly adapting to changing priorities and customer needs.
• Passionate about working with customers, dedicated to exceeding their goals.
• Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
• Collaborates effectively with cross-functional teams to drive positive outcomes for clients.
• Demonstrates strategic thinking in identifying opportunities for account growth and ensuring long-term customer success.

Location:

• Malaysia/Philippines

Benefits

• Private Health Insurance
• Paid Time Off

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Octal Philippines Inc. is a reputable IT Solutions company seeking a highly motivated and experienced individual to join our partner team as a Senior HR Assistant. As a Senior HR Assistant, you will play a critical role in supporting HR department in various administrative and operational functions. This is a fantastic opportunity for someone looking to advance their career in HR within the dynamic and growing IT industry.

Responsibilities

• Training & Development - facilitates TNS/TNA, training plan and calendar, sourcing of providers, implementation and evaluation/feedback; conducts onboarding orientation and other HR related orientations
• Employee Relations - spearheads company events/CSR activities, exit interview/off boarding, newsletter, company policy updates, etc.
• Attends to inquiries of employees in coordination with the HR Team
• Recruitment - sourcing, initial screening, testing, interview; participates in school fairs/organizes job fair
• Prepares regular reports/presentations/posters or flyers
• Support in the implementation and administration of employee benefit programs.
• Prepare HR-related reports and documents, such as employee contracts, policies, and procedures.
• Performs other HR & Admin tasks/responsibilities.

• Bachelor's degree in Psychology, Human Resources Management or Behavioral Sciences
• At least 3 to 5 years work experience as a generalist focusing on Recruitment, Training & Development and Employee Relations
• Knowledgeable in MS Computer applications
• Good communication skills, oral and written
• Background in Psychological testing, an advantage
• Ability to handle multiple functions and tasks while managing work time efficiently
• Positive energy, articulate, and has a friendly personality
• Ability to uphold confidentiality or sensitive information

• Allowances
• Insurance, Health & Wellness
• Hospitalization Insurance Travel Insurance
• Accident Insurance.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Social Media and General Virtual Admin Assistant

Working Hours: To Be Determined

Salary Range: $900 - $1200/month

Join our dynamic team! We are seeking a skilled Social Media and General Virtual Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Responsibilities:

• This individual will be building out lists of prospective recruits in the insurance agency field, then accessing clients LinkedIn for direct outreach and setting up calls/meetings
• They will then do the same thing for prospective clients with defined criteria
• Research topics and coordinate flights and travel both for work and personal use
• Schedule conversations and meetings for client
• Event planning for work (coordinate get-togethers for team and team building activities)
• Coordinate vendors and develop outreach work or capture sign ups

• Minimum 2 years of experience
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Tools: Office 365, Google Workspace, Google Drive, Notion (big plus), and Sales Force (big plus)
• Must be detail oriented, coachable, friendly, fun, and trustworthy  
• Prior experience in US Insurance, Sales,Recruiting and Client Retention

Job Title: Virtual Assistant

Working Hours: Monday to Friday 9 am to 5pm EST

Salary Range: 1500 USD to 2000 USD

About the Role:

They are currently seeking an experienced Virtual Assistant with proven experience in supporting and helping CPAs research needed data to complete tax studies for investment properties.

Responsibilities:

• Organizing and labeling data clients provide to us and updating client databases and CRM
• Making reports, Research, and admin tasks
• Perform data entry and maintain accurate records
• Handle general administrative tasks as assigned

Qualifications:

• Previous 5 years of experience as a virtual assistant or in a similar role
• Excellent communication skills, both written and verbal
• Strong organizational and problem-solving
• Proficiency in Excel, Google Sheets, Microsoft Word, PDF editing, and Internet research
• Ability to work independently and meet deadlines

If you are a detail-oriented and self-motivated individual with excellent administrative and communication skills, we would love to hear from you. Join our team at Support Shepherd and make a difference in assisting businesses worldwide!

Holidays: TBD