IDM Brands (idmbrands.com), a startup incubator that owns a diverse portfolio of brands and runs a digital agency catering to clients, is in search of an Operations Assistant.

As the pivotal right-hand person to the General Manager, your main mission and how we define your success is by your progressive ability to take on and efficiently manage a significant portion of the GM's tasks, thus allowing the GM to concentrate on overarching strategic initiatives.

We are keen to onboard a proactive high-energy A-Player who thrives in a dynamic setting, has a knack for anticipating project requisites, and establishes streamlined communication. The ideal candidate is comfortable taking charge, providing direction, and holding team members accountable. They will also have the ability to self-start, innovate, and consistently stay ahead, with a strong emphasis on results, processes, and perpetual improvement.

Key Responsibilities:

1. Task Coordination: Define, structure, and delegate tasks across various teams to ensure alignment with both company and client objectives.
2. Communication Management: Act as a communication enthusiast, coordinating weekly 1-on-1s with all staff members and streamlining team communication on Slack.
3. Project Initiation: Proactively identify the right moments to kick-start projects without being prompted.
4. Problem Resolution: Constantly address issues, primarily arising from communication breakdowns, ensuring that the team remains on track.
5. Operational Oversight: Stay on top of all tasks and ensure that nothing falls through the cracks. Use monday.com to manage and improve internal processes effectively.
6. Recruitment & Onboarding: Play an active role in the recruitment and integration of new team members.
7. Client Management: Translate client requirements into detailed, actionable briefs. Provide guidance and practical suggestions to clients.
8. Project Quotation: Coordinate with teams to draft precise service quotes, ensuring accurate time and resource estimations.
9. Time & Billing: Used to working with tools to accurately attribute time (yours and others) to different projects.
10. Leadership & Accountability: Direct and instruct team members, stepping in to rectify mistakes when necessary, and providing constructive feedback.
11. Strategic Innovation: Think innovatively to develop new strategies and solutions that drive the company forward.
    

• Bachelor’s degree or higher.
• Strong analytical skills
• Minimum of 1 year experience in a similar role with proven success.
• Advanced knowledge of Excel.
• Proficient in  Google Docs, Slides, and Microsoft Office.
• Demonstrated knowledge in SEO, marketing, HR, or recruitment.
• Likes to solve problems and is technical.
• Home office setup – quiet/isolated working environment. Good computer hardware. Reliable power and internet connection.
• Highly focused mindset.

• Remote
• Full-Time, Permanent
• Competitive Salary
• Significant opportunity for professional development.
• Paid time off
• Health benefits

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Project Manager 

Salary Range :  USD 900 to 1500 /month

Working Schedule : Monday to Friday Flexible (overlap at least 4 hours between 9am-5pm EST) 

ABOUT THE OWNER 

A digital design and development agency offering website and web application design and development. We create better experiences for happier customer relationships.

ABOUT THE ROLE

We are looking for a project manager who can also help support on other admin items. Project management experience in website design and development in WordPress would be preferred as well as print/digital design project management. We use Airtable, Loom and Notion primarily so experience with those tools would be great (in particular Airtable). They will manage client communications and follow-ups and all the typical project management duties.

Responsibilities:

• Help support on other admin items
• Manage client communications and follow-ups and all the typical project management duties

• At least 2 years of similar experience
• Above Average to Good Communication Skills
• Proficiency in using Airtable 

Nice to have: 

• Project management experience in website design and development in WordPress would be preferred as well as print/digital design project management
•  Preferred Tools: Loom and Notion (experience is a plus)

The Sales and Marketing Assistant provides essential support for the sales team. The incumbent is responsible for the efficient handling of sales orders and helping to improve the productivity of field sales personnel to achieve set sales targets.

Duties and Responsibilities:

• Process, consolidate, and monitor purchase orders.
• Prepare necessary documents and presentation for an account showroom visit.
• Make sure that all required items are available for showroom visits.
• Provide sales support by attending to customer inquiries, concerns, and complaints.
• Prepares sales documentation such as but not limited to:
  • Sales report
  • Product performance
  • Business reviews
  • Another document based on raw data.
  • Monitor the performance of the handled accounts and provide feedback to the respective account officer in charge.
  • Ensure product awareness of the company’s product portfolio in every account being handled.
  • Price structure
  • Designs and models availability
  • History
  • Manufacturing process
  • Distribution and delivery and warranty
  • Maintain records of sales and compare them with targets to help the sales manager and account officer to monitor the team’s progress.

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines.

Salary: Negotiable

Responsibilities

• Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
• Manage inventory levels and forecast sales and inventory needs.
• Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
• Monitor and address negative reviews and perform related Customer Service tasks.
• Submit cases for reimbursement claims and coordinate product shipments to Amazon.
• Manage and grow the Shopify store, with experience in supplements or health products being advantageous.
• Optimize product listings with accurate and compelling content, images, and keywords in compliance with Amazon's Terms of Service.
• Monitor, analyze, and report on key performance metrics such as sales, conversion rates, and advertising spend on a weekly basis.
• Regularly audit product listings to ensure accuracy and compliance with Amazon and client guidelines.
• Address issues with listing category, image updates, and suppressed listings.
• Monitor Best Seller Badges performance on a daily and weekly basis, suggesting improvements.
• Monitor competitor activity and develop strategies to outperform competitors on the Amazon platform.
• Perform market research and competitor analysis for product categories.
• Suggest AB testing for listing updates.
• Research Amazon marketplaces for new product opportunities or line extensions.
• Stay updated on industry trends and Amazon policies for compliance and to capitalize on new opportunities.
• Perform other tasks as assigned.

• Minimum of 2 years of experience managing Amazon accounts.
• Strong understanding of Amazon's platform, algorithms, and best practices.
• Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools.
• Demonstrated success in driving sales and achieving growth targets on Amazon.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Excellent communication skills with the ability to collaborate effectively across teams.
• Strong organizational and project management skills.
• Self-motivated and able to work independently with minimal supervision.
• Proficient in Excel and PowerPoint.
• Highly organized, solution-oriented, and detail-oriented.
• Ability to ask questions for clarification and tenacity in problem resolution.
• Can create and follow SOPs.
• Ability to handle various projects simultaneously.
• Excellent English reading and writing skills (C2 preferred, C1 acceptable).
• Must have fast internet and own a fast computer.
• Experience with supplements or health products is advantageous.

• Holiday paid time off
• Paid vacation time off
• Work from home

ONLY OPEN TO FILIPINOS LIVING IN THE PHILIPPINES

Position : Executive Assistant

Work Hours (Client) : 8am - 5pm ET | Mon - Fri

Work Hours (MNL) : 8pm - 5am MNL | Mon - Fri

Pay Range : $800 - $1400/month (negotiable depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

OUR VISION

We aim to be the most customer-centric Water Treatment company in the world. We believe that when we value our customers, our employees, and the environment equally, then we will make the world a better place. That’s why we pledge 1% of our profits and 1% of employees paid time to support our local communities.

ABOUT THE COMPANY

Founded in 1999, The company is an industrial water treatment company that provides water treatment products, solutions and services to Data Centers, Industrial Facilities, Power Plants, Health Care Facilities, Government and Food and Beverage Manufacturers. Our impact can be seen from the Pentagon in Washington DC, Hospitals in Maryland, the Johns Hopkins University Applied Physics Laboratory to a Data Center in San Francisco. We are committed to minimizing water use and maximizing energy efficiency resulting in a reduced carbon footprint for our World. When we focus on improving the operation of the cooling and boiler systems; we have a direct impact on our Customer’s water and energy use. In addition, the company has been named one of the Top Workplaces in 2022 by the Baltimore Sun newspaper.

Duties and Responsibilities:

• Calendar and Rhythm Of Business Management
• Team Management Support (Headcount, Recruitment, Onboarding/Offboarding, and Purchase Order)
• Travel Management
• Event Coordination and Logistics
• Reporting
• Project Management
• Other Ad Hoc Responsibilities (including but not limited to operations support, logistics support, QuickBooks data entry and analysis)

(detailed responsibilities will be provided upon passing initial interview)

Minimum Requirements:

• Proven Executive Assistant Experience at least 3 years (candidates with no experience as EA in resume will automatically get disqualified)
• Excellent English Communication Skills
• Mastery of Microsoft SUITE (Outlook, Word, PPT, Planner, Excel) and NOT Google Suite
• Highly Tech Savvy
• Remote experience is highly desired but not required
• Is a natural problem solver with time management and critical thinking skills.
• Detail and process oriented to ensure orders/data is complete or able to identify and resolve issues with minimum supervision

OTHERS

• LinkedIn Account is required (If you do not have an account yet, please create one and make sure to add your employment details and a professional picture)
• Device Specification REQUIRED: at least 70 MB internet speed, core i5 processor, 8GB RAM (candidates with lower specs must be willing to upgrade prior to start date if given an offer)
• Having a dual monitor is preferred but not required