About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Role Overview

The General Manager – Software Engineering role will oversee the development and implementation of strategy and business plans for one or more functional areas in line with the broader Datacom direction. This role will involve managing daily business activities, including.

working alongside colleagues for sales and customer success, as well as designing and implementing strategies to improve overall business functions.

Role Responsibilities

The General Manager –Software Engineering is responsible for (but not limited to):

• Owning the development and implementation of strategy for one or more functional areas, in line with broader Datacom strategy.
• Collaborating with other senior managers to establish strategic plans and objectives. Planning, personnel, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Involved in development of methods, techniques, and evaluation criteria for projects, programs, and strategy.
• Directing and controlling the activities of own area of business, sometimes through managers within the team.
• Supporting Sales, Presales and Technical teams across Datacom ensuring an aligned go[1]to-market approach focused on growth and mutual benefit between Datacom and our customers.
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.
• Making final decisions on administrative or operational matters, ensuring effective achievement of operational objectives.
• Ensuring budgets and schedules meet requirements.
• Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the business.
• Responsible for implementing a principle driven health and safety culture that cares for employees and ensures their safety in line with Datacom policy.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards, or unsafe work practices as per Datacom policy.

Knowledge

• Extensive knowledge and experience in the customer services field.
• Deep and broad understanding of the business and technology strategies in which the organization operates.
• Strong strategic background, with an ability to grasp the big picture.
• High level understanding of the unique business requirements of the organization.
• Knowledge of finance management practices with a clear understanding of the relationship between costs, utilization, and project revenue.
• Strong business acumen

Experience

• 10+ years of senior commercial or sales experience within a complex and multi- faceted management services environment.
• Demonstrated experience managing service delivery teams within an outsourcing arrangement.
• Finance management, including cost estimation and budget tracking and reporting.

Skills

• Excellent communication skills (both verbal and written), flexibility, team focus and dedication to customer service.
• Demonstrated leadership and people management skills and the ability to work to deadlines.
• Proven track record of achieving or exceeding budgeted sales and profit objectives.
• Ability to transform customer requirements into a technical solution and work according to deadlines.
• Personable, conscientious, ability to cope with pressure and to priorities work.
• Strong customer service focus.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Prevents erroneous decisions to avoid critical delay(s) in schedules and/or unit operations that may jeopardize overall business activities.
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers, and the company.
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties.
• Ability to chair meetings and provide leadership in stressful situations caused by tight delivery timeframes.
• Effective presentation skills with the ability to convey technical information across various levels.
• Ability to build and lead and effective team.

Datacom has 2 Premier sites that you can choose from.

We have offices in BGC Taguig and Eastwood City Libis Quezon City. We have a Flexible work-from-home arrangement, and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

ONLY OPEN TO FILIPINO CANDIDATES

Position : Social Media Manager

Work Hours (Client) : 9am to 5pm; EST; Monday- Friday

Work Hours (MNL) : 10pm to 6am; MNL; Monday- Friday

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Posting: Create and publish relevant, high-quality content across various social media platforms to enhance brand visibility and engagement.

• Community Management: Foster and engage with our online community by responding to comments, messages, and inquiries in a timely and positive manner.

• Planning: Develop and implement a social media content calendar, ensuring a consistent and strategic approach to content distribution.

• Reporting: Track and analyze social media performance metrics, providing regular reports and insights to inform future content strategies.

• Coordination: Collaborate with cross-functional teams to align social media efforts with overall marketing and business objectives.

• Data Entry and Analysis: Maintain accurate records of social media activities, monitor trends, and use data-driven insights to optimize content strategy.

Minimum Requirements:

• Proven experience of at least 2-3 years as a Social Media Manager or similar role.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent written and verbal communication skills.
• Proficient in data entry and analysis.
• Ability to multitask and coordinate with different teams.
• Creative mindset with a keen eye for detail.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Community Manager

Work Hours                                    : M-F 9AM – 5PM Eastern time/ 9PM – 5AM Philippine time

Pay Range                                       : 900 – 1,500 USD per month

Are you a passionate and self-motivated Web3 enthusiast who lives and breathes Twitter and Discord? Do you have a pulse on the latest trends and communities in blockchain gaming? Do you dream of building and engaging a vibrant online community?

If so, we want to hear from you!

Our client in the US is an innovative 3v3 basketball game powered by blockchain technology, is seeking a talented and experienced Web3 Community Manager to join our growing team. In this role, you will play a critical role in building and nurturing our community, leading our Game Masters, and amplifying our presence across all Web3 platforms.

We are more than just a game, we are a revolution in the sports gaming industry. We empower players through NFT ownership, rewarding gameplay, and a vibrant community. Our mobile-first design brings the excitement of basketball right to your fingertips, anytime and anywhere.

Responsibilities

• Develop and execute a community and social media strategy to grow and engage communities for our new Web3 games launching in 2023.
• Establish our discord as a best-in-class server with bot integrations, moderator teams, and engaging content.
• Produce content calendars with our creative and production teams that achieve communication goals.
• Be a leader internally through frequent reporting on social media and community metrics, utilizing our sentiment and data tracking tools.
• Collaborate with the community on creating fan-generated content and UGC, while finding unique ways to engage with these community creators.
• Be the first line of Customer Support for in-game issues and lead communications to the community regarding updates.
• Identify and maintain relationships with influencers and content creators. This will include creating a program to reward and incentivize our creators.

• Extensive admin experience managing Discord servers.
• Experience with managing brand profiles on major social media platforms
• Experience managing and growing a community, with a deep understanding of the community’s motivations and desires.
• Strong verbal and written communication skills
• Tools: Notion and Slack (preferred)
• Creative and quick-thinking, and not just willing, but excited to be part of a marketing team that prides itself on collaboration, communication, and celebrating one another’s accomplishments.

This is a very good opportunity for someone to join a growing global trend in software, an exponentially growing company; a management team that is driven, ambitious, and fun-loving.

Our client is an innovative Australian construction detailing firm with 30+ years of experience. They offer services like reinforcement scheduling, marking plans, and pre-fabricated designs, working with top suppliers. Their efficient RFI process saves clients time on-site.

Duties and Responsibilities:

• Manage the existing PH team and be ready to grow and train the newcomers
• Provide leadership and strategic direction to the Philippines office, ensuring alignment with the company's goals and objectives.
• Oversee all team members, including Rebar/Reinforcement Detailers, and provide guidance, mentoring, and support for their professional growth.
• Monitoring the payroll and leave credits
• Can demonstrate high emotional intelligence and implement efficiencies to lessen unnecessary Ots
• Oversee all team members, including Rebar/Reinforcement Detailers, and provide guidance, mentoring, and support for their professional growth.
• Manage and optimize operational processes to ensure efficiency and quality in project delivery.
• Collaborate with the executive team to develop and implement business strategies for growth and expansion in the Philippines.
• Ensure compliance with local regulations, industry standards, and company policies.
• Monitor and report on key performance indicators (KPIs) to assess the health and performance of the Philippines office.
• Foster a positive and collaborative work environment that promotes teamwork and innovation.
• Develop and manage budgets, financial forecasts, and resource allocation for the Philippines office.

• Bachelor's degree in business management, engineering, or a related field (advanced degree preferred).
• Proven leadership experience in a managerial or executive role.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven mindset with a focus on achieving business objectives.
• Exceptional problem-solving and decision-making abilities.
• Ability to adapt to a dynamic and fast-paced work environment.
• Strong strategic planning and organizational skills.
• Experience in using Bluebeam or Tekla Software

LOOKING FOR FILIPINO OR PHILIPPINES-BASED CANDIDATES

Position: SEO Manager
Working Hours: M-F 9am-5pm EST; (overlap at least 4 hours)
Holidays: US & PH Regular Holidays
Salary: 900 - 1,500 USD per month

Company Overview

Our company serves the DIY automotive market with unique tools and supplies for repair, restoration, and modification of cars, trucks, and motorcycles.

Founded in 1978, Eastwood has been helping hobbyists and professionals to "Do The Job Right"​ for nearly 40 years.

About the Job

We are looking for an experienced SEO Manager to join our team. The ideal candidate will be responsible for developing and implementing effective search engine optimization (SEO) strategies, coordinating content, design, social media, pay-per-click (PPC) marketing, and other activities. You will also be responsible for managing offsite and onsite optimization projects and reporting on performance.

Responsibilities

• Drive traffic growth through organic search
• Develop and implement effective search engine optimization (SEO) strategies
• Coordinate content, design, social media, and other activities related to SEO
• Manage offsite and onsite optimization projects and report on performance
• Conduct keyword research to guide content teams
• Review technical SEO issues and recommend fixes
• Optimize website content, landing pages, and paid search copy
• Direct off-page optimization projects (e.g., link-building)
• Collect data and report on traffic, rankings, and other SEO aspects
• Work with social media and PPC teams to optimize campaigns
• Keep abreast of SEO and integrated marketing trends

• Proven experience as an SEO Manager, SEM Manager, or similar role
• Knowledge of standard and current SEO practices
• Knowledge of HTML/CSS
• Experience with SEO reporting
• Familiarity with relevant tools (e.g., Google Analytics, Magento, Wordpress)
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude
• Local knowledge search to promote retail, a plus

Success Will be Measured By:

• Organic traffic and sales growth
• Keywords indexed
• Rankings on page 1

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant + Accountant
Schedule: M-F, 9am-5pm EST
Salary Range: $1,500 - 2,300
Benefits: TBD

About the Company:

The company is a downstream petroleum distributor. They specialize in gasoline distribution and marketing.​ They believe that a strong backcourt offering and brand recognition are the key drivers of gasoline sales and margin.

About the Role:

You will function primarily as an accountant wherein you will be responsible for handling lapsed books, and preparing reports and reviews. Additionally, you will do calendar management, social media functionalities, and other administrative tasks.

Primary Responsibilities:

Bookkeeping and Accounting:

• Prioritize and efficiently catch up on lapsed books.
• Coordinate effectively with the US-based staff accountant and office manager.
• Preferably possess experience in fuel distribution to enhance understanding and efficiency.

Financial Reporting:

• Generate comprehensive reports to facilitate informed decision-making within the organization.

Control Reviews:

• Conduct thorough control reviews to ensure financial accuracy and compliance.

Secondary Responsibilities:

Executive Assistance:

• Act as an integral part of the team by providing executive support.
• Manage follow-ups, ensuring timely completion of tasks.
• Coordinate schedules and assist in various administrative responsibilities.

Social Media Coordination:

• Demonstrate familiarity with social media management

• At least 3 years of relevant experience (accounting AND administrative roles)
• Proficiency in QuickBooks Desktop, MS Excel, and Google Workspace (required)
• Experience in fuel distribution is a plus
• Ability to adapt to a dynamic work environment and handle confidential information with discretion.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.

TBD

As the Social Media Manager, you will play a pivotal role in enhancing the client’s online presence and expanding the client’s brand awareness across various social media platforms. Your primary responsibility will be to lead the launch and growth of the client’s TikTok account, creating compelling and shareable content that resonates with their audience. Additionally, you will manage the client’s existing social media platforms, ensuring a consistent and engaging online presence.

• Content creation and curation across all social media platforms.
• Community management, including engagement with our audience.
• Reporting on key performance indicators (KPIs) and making data-driven decisions.
• Spearhead the planning, strategy, and execution of the company’s TikTok debut.

• Extensive experience in managing multiple social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
• Proven ability to design and execute viral social media campaigns.
• Ability to analyze key metrics and adjust strategy as necessary.
• Experience in creating and launching a TikTok channel is a plus.
• Familiarity with Notion and Slack.
• Strong English communication skills.
• Amenable to working 10am to 6pm Pacific time.

Full-remote work, competitive salary, fixed-shift.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Admin Assistant (Full-time)

Salary: 900-1500 USD/month (depends on skills and years of experience)

Working Hours: M-F from 9am to 5pm CST/11pm to 7am Philippine Standard Time

About the Company:

We are a consortium of the country's premier vacation rental companies. Our mission is to support, empower, and grow established local property management companies throughout major vacation destinations in the United States. We offer a range of services, including marketing, revenue management, and operational support, to uplift our local businesses and provide an exceptional experience for rental property owners and their guests.

Responsibilities:

• Assist in the onboarding of new properties client finds.
• Assistance with listing descriptions.
• Upload photographs into one system and arrange them in a specific sequence, in the most appealing way to attract buyers' attention.
• Conduct research, for example, search for beach access when purchasing a property.
• Add new clients to the email list on Hubspot.
• Provide general administrative support to the team, including scheduling appointments, coordinating meetings, and managing calendars.

• Proven experience as an administrative assistant in Vacation Rental Property Management or a similar line of business.
• Proficiency in HubSpot, Microsoft Excel and Google Sheet. Knowledge with ChatGPT is a plus.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.

-Candidate must possess at least a Bachelor's Degree in Human Resources Management/Organizational Psychology or any related courses.

-Proven work experience as a Recruitment Manager, Recruitment Consultant or Recruitment Coordinator.

-Work experience related to the position in a BPO company is a plus.

-Has solid understanding of recruitment end-to-end process.

-Has experience with interviews(phone and in-person), candidate screening and evaluation.

-Has hands-on experience with Applicant Tracking Systems and HR databases.

-Must be knowledgeable with labor legislation.

-Must be knowledgeable in managing social media recruitment campaigns and job platforms.

-Must be updated on current recruitment trends and events.

-Must have good verbal and written communication skills.

-Must have strong decision-making and team management skills.

Position : Virtual Assistant

Working Hours : TBD

Salary Range : $900 - $1,500/month

Main Responsibilities

• CEO calendar and appointment management via HoneyBook.
• Regular updates to training manuals for employees.
• Contract uploading and organization within Honeybook.
• SOP compilation and organization on dedicated software.
• Comprehensive management of our Google Drive system.
• Integration of tech platforms via Zapier.
• Spreadsheet data analysis and organization for targeted marketing efforts.
• CRM data evaluation and organization within Active Campaign.
• CEO's personal and family calendar maintenance.
• Prompt response and delegation for online leads.
• Managing rental requests via Airbnb and channel management software.
• Creation and upkeep of rental listings in adherence to our SOP.
• Consolidation of employee time reports via Toggl.
• Reconciliation of receipts linked to client purchases.

Qualifications

• Minimum of 3 years as a Virtual Assistant.
• At least 2 years of hands-on Customer Service experience.
• Proficiency in Word, Excel, PDF, Google Drive, Gmail, Calendar, and File management.
• Exceptional computer literacy and time management skills.
• Stellar written and verbal communication skills.
• Undergraduate degree in Business Administration, Management, or a related field.

Application Requirements:

• In your cover letter, kindly address the following:
• Enumerate your top five personal values
• Detail your favorite activities outside of work
• Define the characteristics of a personal concierge in your view.

Position: Executive Assistant

Working Hours: M- F 7:30AM - 4:30PM CST | 9:30PM to 6:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1200

Company Description

A company that will help you take your income, investments, and life to the next level.

Duties / Responsibilities

• Manage and triage email
• Book travel & appointments
• Schedule meetings
• Maintain a CRM of close contacts and relevant updates
• Handle admin & life errands that are time sensitive
• Do data entry or research when needed
• Research vendors, gifts, or service providers
• Create copy for merch
• Help with daily personal assistant work 
• Assist CEO with tasks involved in running and building a merch store
• Assist CEO with tasks involved in expanding his real estate syndication business

Skills and Requirements 

• 2+ Years of experience working remotely as a Virtual Assistant for a business owner who lives in the USA.
• Proficient English speaker (comfortable talking, writing, and reading)
• Strong familiarity with the mentioned tools to be utilized 
• Ability to write copy for merch descriptions (a plus!)
• Must have experience in Slack, Notion, Google Suite, Hubspot, Mailchimp and Social Media platforms (Twitter, Instagram, and Youtube)
• Have great organizational & copywriting skills
• Ability to communicate well (Will be doing so with service providers)
• Must have a backup internet connection and device

Great to have skills and tools experience with

• Wordpress
• Kajabi
• Canva 
• Video Editing
• Merch by Amazon

Position: Property Manager 

Working Hours   : Monday to Friday 8 am-5pm Eastern Time

Salary Range      : $1000-1800

Holiday: TBD

Job Duties and Responsibilities

• Tracking, Analysis, Planning & Actions (TAPA)
• Drive higher asset and drive performance through coordinating renovation and expense minimization projects
• Track property-by-property KPI (e.g. income & Expense; # of maintenance requests; leasing and renewal stats), daily accuracy, and monthly reporting
• Keep Notion Internal Wiki updated for areas related to Property Maintenance and operations, as needed
• Keep Notion Property Guides updated for seamless resident check-in, property upkeep, and check-out experience

Team Management

• Serve as a direct report for Customer Service and Data Associates. Work closely with maintenance Tech and contractors/vendors 
• Conduct regular 1:1’s
• Conduct Performance Review
• Help with Recruitment as needed
• Communicate with our partners in leasing and maintenance management
• Work directly with site managers, technicians, and vendors as needed
• Coordinate work orders between site managers, technicians & vendors as needed, while communicating with residents
• Establish and maintain wholesale supplier and vendor relationships

Customer Success & Maintenance

• Serve as the first point of contact on property management and tenant concerns, seeing through to resolution
• First forward on a company phone
• Create property inspection work orders, assign, and inspect virtually when needed
• Maintain property by addressing tenant complaints, coordinating and ensuring repairs, sourcing outside vendors, and enforcing rules
• Notify residents of time-sensitive items (e.g. appraisal, inspection, maintenance)
• Coordinate proactive maintenance schedule (e.g. HVAC, landscaping, tree removal)
• Coordinate unit turnovers and oversee renovations
•  Respond to and track after-hours emergency tenant communications
• Track and inventory storage items (e.g. furniture, appliances)
• Coordinate WO between site managers, technicians, vendors, and residents as needed

Financial Success

• Invoice and collect from clients and customers
• Review and follow up on past due rents (e.g. on the 1st; on the 5th; on the 10th).
• Develop and execute escalating courses of action depending on tenant delinquency.
• Work with and file notice to quit / small claims/eviction as necessary
• Handle insurance renewals, seeking ways to maximize coverage and minimize cost
•  Work closely with Real Estate Accountants and tenants to answer financial-related questions

Requirements:

• Minimum of 2 years of experience in US-based real estate, especially property management (e.g. residential/multifamily/hospitality)
• Prior experience with US maintenance, general repair work, or construction/renovations
•  US-based customer service experience
• Demonstrated work in project management
• Highly proficient in data analysis using software
• Reliable internet/WiFi and quiet workspace
• Good written and spoken English
• Experience with Slack, Google Suite, AppFolio, Notion & Loom is a plus but not required. Successful candidates will have the ability to learn new software quickly and independently.

TBD

LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES!!!

Working Hours : Monday to Friday, 8AM-5PM, Central (10PM-7AM, Manila)

Salary Range : 800-1200 USD

Holiday : TBD

• Manage and triage email communications, ensuring effective internal and external communication within both Defacto Sound and Twenty Thousand Hertz.
• Write and draft emails and messages on behalf of the business owner & key staff, matching their style and ensuring accuracy.
• Prepare responses for the business owner & key staff’s review and send them out in a timely manner.
• Book travel and appointments, managing schedules to ensure efficient time management across both entities.
• Maintain and update CRM (Hubspot) with necessary information pertinent to both Defacto Sound and Twenty Thousand Hertz.
• Handle various administrative and time-sensitive errands, providing support wherever needed.
• Conduct data entry and research tasks as required, contributing to the smooth functioning of operations.
• Research vendors, gifts, and service providers to support business needs.
• Prepare and edit documents, presentations, and reports for both companies.
• Keep a meticulous record of activities on Google Calendar, ensuring organized scheduling.
• Assist with podcast operations, posting, and reporting.
• As this role is open-ended, you may be required to undertake other tasks as needed, providing a dynamic and varied work environment.

Qualifications:

• At least 2 years of experience working as a Virtual Assistant
• Possess extremely proficient American English
• Very strong proficiency in American-style writing.
• Extensive experience with Gmail.
• Skilled in using Google Sheets and Google Calendar.
• Familiarity with Slack and other communication tools.
• Ability to effectively manage and triage email communications.
• Competence in drafting and writing emails and messages from dictation.
• Capability of handling administrative and time-sensitive tasks efficiently.
• Proactive, joyful, energetic, empathetic, hard-working, and passionate.

Must be proficient in the following tools:

• Slack
• Gmail
• Google Calendar

Good to have experience in the following:

• GSuite 
• HubSpot 
• MailChimp 
• LinkedIn (relationship managing)
• ChatGPT

DFI Company Brief
DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion.
DFI Retail Group is a leading pan-Asian retailer and operates across four broad formats: Food (including Supermarkets, Hypermarkets and Convenience stores), Health & Beauty, Home Furnishings, and Restaurants. The Group has operations in 12 markets and operates multiple formats in most markets to satisfy different customer segments and trades under well recognised brands. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

DFI Team Brief
Do you have the passion for change management and digital transformation?
We are seeking a confident and compelling Transformation Change Manager – Retail (Sell) to ensure our team members can change effectively and deliver the business objectives of technology-enabled retail transformation programmes. This is essential for the execution of our digital retail spine and O2O projects based in Hong Kong including Macau, Singapore, Malaysia, Brunei, Cambodia, Vietnam, and Indonesia. We are in the early stages of a 5-year program to deliver new retail technologies in every one of our 10,000+ stores, 42+ distribution centres and 15+ offices across Asia to enable real time O2O e-commerce with our customers. We have multiple countries to be migrated where we need consistent business processes across all the markets, we operate in implemented successfully.

Job Description

Responsible for delivering and supporting SAP projects. The Transformation Project Manager will serve as the primary point of contact for assigned projects and be responsible for the overall delivery. The ideal candidate is proficient in different project management methodologies such as Waterfall, Agile and Scrum.

Key Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time managing resource availability and allocation
• Develop a detailed project plan to track progress on a daily, weekly, and monthly basis
• Host and conduct daily stand-up meetings with multiple resources from internal resources and third parties
• Measure project performance using appropriate systems, tools, and techniques
• Meet with business users to take detailed ordering briefs and clarify specific requirements
• Report and escalate to management as needed
• Perform risk management to minimise project risks.
• Understand business needs and requirements, steer development and delivery of IT solution towards fulfilling the business objectives.
• Establish and maintain relationships with third parties such as vendors and system integrators
• Create and maintain relevant project documentation such as project charter/scope, project plans, status reports and operational checklists

• Bachelor’s degree in information technology, Computer Science or relevant disciplines
• Minimum 5 years of relevant working experience in digital project management
• Creative and willing to drive change
• Well-organized and able to work independently
• Strong interpersonal skills with the ability to work in a team and independently
• Familiar with managing external vendors and able to communicate with users across all levels
• Extensive sector domain knowledge and able to work with senior management
• Certified PM (PMP) and/or Agile Scrum Master
• Knowledge of ITIL concepts
• Experienced user of MS Office Tools – Excel, PowerPoint, Word and ERP system, preferably SAP
• Experience working in a highly matrixed organisation
• Demonstrate a strong awareness of the uses of SAP technologies within the industry sector and specifically within competitive or associated organisations operating in the same market

• A vibrant and international team with multi-cultural and diverse backgrounds
• Solving challenges with inspiring colleagues in an all hands-on deck environment
• Management team that recognizes top performers, welcome our newbies, and shares a love for good food
• Competitive package, incentives, allowances, food perks, insurance, pension and more

Job Description

The Product Manager (Payments) is responsible for managing and providing expert knowledge and technical expertise for specific initiatives and functional areas within the Payments vertical including Pay by Account (PBA). This role is integral in shaping product direction and developing key product features, supported by the Senior Product Manager, working with input from client, user-facing and internal functional workshops. The role is focused on functional and technical aspects of the product with an emphasis on creating, refining, and realizing product vision and capabilities. The Product Manager is responsible for crafting user stories, supporting testing phases, and serving as a subject matter expert (SME) in QA processes, as well as facilitating new or existing product integrations. The Product Manager also works with the Delivery Lead to provide input to Change Requests, Statements of Work, exceptions, and solution proposals. 

Key Responsibilities:

• Develop and own features across the Payments portfolio from concept to delivery, working with the business and Senior Product Manager to create and drive features from feature brief through to delivery.
• Work closely with relevant stakeholders such as data, DevOps, finance, customer support to inform product requirements. 
• Actively participate in and document outcomes and actions from product workshops.
• Collaborate and act as a subject matter expert on the development of product documentation.
• Synthesize quantitative and qualitative inputs to ensure alignment of technical solutions with business objectives and client needs.
• Develop and write user stories and documentation for new features or improvements.
• Provide testing support and serve as a subject matter expert for the QA team in new feature development.
• Offer subject matter expertise for the support of new or existing functionality implementation for internal and external stakeholders, working with Payments Systems Analyst to understand gaps and propose product solutions.
• Analyze feedback, refine the product backlog, and conduct market research and analysis for the PBA Overlay Service (PBAOS) operational team.
• Collaborate with Delivery Lead with input into Change Requests, Statements of Work, exceptions, and solution proposals.
• Understand and respond to changes to the regulatory and compliance landscape that impacts payments systems.

Key Skills and Experience Required:

• Knowledge of API-driven product management and development, preferably related to Payments systems.
• Strong ability to document and articulate outcomes from workshops and meetings.
• Experience in creating product artefacts such as feature briefs, LEAN canvases and solution option analyses.
• Proficiency in creating technical documentation, including API specifications and technical user stories.
• Ability to provide effective testing support and subject matter expertise to QA teams.
• Strong capability in supporting the implementation of new or existing functionalities for a range of stakeholders.
• Ability to communicate complex technical information effectively to non-technical stakeholders.
• Proficient in collating and analysing feedback, refining product backlogs, and conducting market research and analysis.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Excellent problem-solving skills with the ability to foresee potential technical challenges and address them proactively.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

• Competitive salary
• Private Healthcare
• Work remotely or at our office here in Quezon City.

We are seeking a highly motivated and organized individual to join our growing team as a Business Administration Back Office professional. This is a critical role that plays a vital role in the smooth operation of our client’s business.

Your attention to detail and organizational skills will be instrumental in ensuring the business functions flawlessly, handling administration, supporting multiple departments, and maintaining efficient procedures.

• Bachelor's degree or qualification in Business Administration or a related field.
• Minimum of 3+ in a business administration role
• Proficiency in office software and applications (e.g., Microsoft Office Suite, Google Workspace, etc.).
• Demonstrates familiarity with customer relationship management (CRM) software or database management systems (DBMS)
• Meticulous and detail-oriented with strong organizational and time management skills.
• Excellent verbal and written communication skills.            
• Knowledge of basic accounting principles is a plus.

Standard Job Benefits:

• HMO on Day 1
• Work from Home Set Up
• Paid Time-Off
• Quarterly Sick-Leave conversion
• Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)
• Equipment provided.

Standard Job Highlights:

• Work-life balance
• Career growth and development opportunities
• Stable organization and industry leader
• Collaborative and fruitful company culture

#1 PH Workforce Delivering to the US.

Bizforce and our medical division, MedCore Solutions are currently seeking an experienced Permanent Work from Home Executive Assistant to join our team. The Executive Assistant will provide high-level administrative support to our company's senior-level managers. The successful candidate will be responsible for managing calendars, scheduling meetings, making travel arrangements, and preparing reports. The ideal candidate is proactive, detail-oriented, and has excellent communication and organizational skills.

Who We Are

BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH! BizForce is a global outsourcing company currently partnering with some of the largest Engineering and Architectural firms in the world.

BizForce outsourcing is bringing the right people together with the right companies at the right time using the most sophisticated platform and this is what defines BizForce. We offer our services in many industries like Architecture, Software Engineering, Healthcare, Accounting, Structural Engineering, Crypto Currency, Bio-Technology, and Customer Support. We are committed to delivering the best results for our clients and we ensure a rewarding, respectful, and productive experience for our employees.

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

Responsibilities:

• Manage and maintain executive calendars, scheduling appointments, meetings, and conference calls
• Coordinate travel arrangements, including booking flights, accommodations, and transportation
• Prepare and edit executive-level documents, reports, and presentations
• Answer and screen phone calls, take messages, and handle correspondence
• Handle confidential and sensitive information with discretion
• Organize and maintain files, records, and other documents
• Assist with special projects and research as assigned

• Proven experience as an Executive Assistant or similar role
• Excellent organizational and time management skills
• Strong attention to detail and problem-solving abilities
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
• Exceptional verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information
• Flexible and adaptable to changing priorities and deadlines
• Self-motivated and able to work independently
• Availability to work during business hours based on US time zones
• Can start IMMEDIATELY

Why Work With Us?

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Benefits

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Long-Term Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Long-term care plans tailored to each patient's requirements.
• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid
• 1 year BPO Healthcare Experience related to any authorizations.
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email).
• Organized and keen attention to details.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The Product Manager (Payments) is responsible for managing and providing expert knowledge and technical expertise for specific initiatives and functional areas within the Payments vertical including Pay by Account (PBA). This role is integral in shaping product direction and developing key product features, supported by the Senior Product Manager, working with input from client, user-facing and internal functional workshops. The role is focused on functional and technical aspects of the product with an emphasis on creating, refining, and realizing product vision and capabilities. The Product Manager is responsible for crafting user stories, supporting testing phases, and serving as a subject matter expert (SME) in QA processes, as well as facilitating new or existing product integrations. The Product Manager also works with the Delivery Lead to provide input to Change Requests, Statements of Work, exceptions, and solution proposals. 

Key Responsibilities:

• Develop and own features across the Payments portfolio from concept to delivery, working with the business and Senior Product Manager to create and drive features from feature brief through to delivery.
• Work closely with relevant stakeholders such as data, DevOps, finance, customer support to inform product requirements. 
• Actively participate in and document outcomes and actions from product workshops.
• Collaborate and act as a subject matter expert on the development of product documentation.
• Synthesize quantitative and qualitative inputs to ensure alignment of technical solutions with business objectives and client needs.
• Develop and write user stories and documentation for new features or improvements.
• Provide testing support and serve as a subject matter expert for the QA team in new feature development.
• Offer subject matter expertise for the support of new or existing functionality implementation for internal and external stakeholders, working with Payments Systems Analyst to understand gaps and propose product solutions.
• Analyze feedback, refine the product backlog, and conduct market research and analysis for the PBA Overlay Service (PBAOS) operational team.
• Collaborate with Delivery Lead with input into Change Requests, Statements of Work, exceptions, and solution proposals.
• Understand and respond to changes to the regulatory and compliance landscape that impacts payments systems.

• Knowledge of API-driven product management and development, preferably related to Payments systems.
• Strong ability to document and articulate outcomes from workshops and meetings.
• Experience in creating product artefacts such as feature briefs, LEAN canvases and solution option analyses.
• Proficiency in creating technical documentation, including API specifications and technical user stories.
• Ability to provide effective testing support and subject matter expertise to QA teams.
• Strong capability in supporting the implementation of new or existing functionalities for a range of stakeholders.
• Ability to communicate complex technical information effectively to non-technical stakeholders.
• Proficient in collating and analyzing feedback, refining product backlogs, and conducting market research and analysis.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Excellent problem-solving skills with the ability to foresee potential technical challenges and address them proactively.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

Position:  Virtual Assistant

Work Hours (Client): CST 8am - 4pm M-F

Pay Range: $ 800-1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

performs a variety of administrative tasks to support individuals or the client remotely. Specific duties may vary based on the needs of the employer, here are some common responsibilities of a Virtual Assistant:

• Answering questions from clients
• Address to client concerns
• Handle clients
• Project management
• Administrative tasks
• Email management, calendar management
• Scheduling appointments
• Research

Minimum Requirements:

• At least 2 years of experience as project manager/VA (software development industry preferred)
• Has experience in using Tools: Google workspace, zoom, chat gpt (req)
• Experience with technical project management is a big plus
• Nice to have/ Preferred someone who is:
• Experienced using no-code tools like GlideApps.com, Zapier.com, Make.com, Notion
• Experienced using ChatGPT and other AI tools to generate content
• Experienced listening to clients requests and turning them in to app development requirements
• You are experienced leading meetings on your own in fluent english

OPEN FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY

Position : Executive Assistant

Working Hours : Monday-Friday, 12 AM to 9 AM Manila time or 8am-5pm (PST)

Salary Range : 800 - 1,500 USD

Duties and Responsibilities:

• Handle day-to-day administrative tasks such as managing correspondence, emails, and phone calls on behalf of the executive.
• Prepare and edit documents, reports, presentations, and other materials as required.
• Organize and maintain files, records, and databases.
• Conduct research and assist in administrative tasks.
• Coordinate the executive's schedule, including arranging and confirming appointments, meetings, and travel arrangements.
• Ensure that the executive is well-prepared for all engagements by providing necessary information and briefing materials.
• Act as a liaison between the executive and other team members, departments, clients, and external stakeholders.
• Respond to inquiries on behalf of the executive and relay important messages accurately.
• Schedule, organize, and coordinate meetings, conferences, and events.
• Take meeting minutes, prepare agendas, and distribute relevant materials.
• Make travel arrangements, including booking flights, accommodation, transportation, and preparing travel itineraries.
• Conduct research and gather data to assist the executive in decision-making processes.
• Prepare reports, summaries, and presentations to support executive-level decisions.
• Handle sensitive and confidential information with discretion and maintain strict confidentiality at all times.
• Assist with special projects and initiatives as assigned by the executive.

• At least 2-3 years of relevant experience..
• Proven experience as an Executive Assistant or in a similar administrative role.
• Strong organizational and time management skills to effectively manage multiple tasks and deadlines.
• Candidate must be a quick learner and keen on details.
• Excellent communication skills, both written and verbal, to interact with internal and external stakeholders.
• Proficient in using Google Suite, Microsoft Office and internal tools
• High level of professionalism and ability to represent the executive and the organization with tact and diplomacy.
• Attention to detail and ability to maintain accuracy in all aspects of the role.
• Strong problem-solving skills and ability to work independently and make decisions when needed.
• Flexibility and adaptability to accommodate changing priorities and unexpected situations.
• Discretion and confidentiality when handling sensitive information.

**ONLY OPEN TO FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Position: Administrative Assistant

Salary Range: $800 - $1000/month (depending on qualifications and experience)

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (9:00 PM to 5:00 AM Philippines Time)

About the Company:

Support Shepherd is a customer service oriented company that provides assistance to clients in various industries. Our focus is delivering exceptional support and solutions to help businesses thrive.

Responsibilities:

• Manage incoming and outgoing correspondence, emails, and phone calls
• Schedule appointments and coordinate meetings and events
• Organize and maintain files, records, and documents
• Perform data entry and update databases
• Assist in preparing reports, presentations, and other documents
• Maintain office supplies and equipment
• Provide general administrative support to the team

Requirements:

• Proven experience as an administrative assistant or in a similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook
• Attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Problem-solving and decision-making skills
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

• Minimum 2 years of experience as an administrative assistant or in a similar role
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Ability to multitask and prioritize effectively
• Problem-solving and decision-making abilities
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

5 days of Paid Time Off per year

As the Operations Manager you will play a pivotal role in assisting the Director of Operations in overseeing the day-to-day operations and streamlining internal operations, from attendance tracking to interview coordination.  By taking charge of these critical responsibilities, you’ll enable the COO to focus on strategic endeavors. The Operations Manager ensures the organization’s operations run smoothly and on time. They work with core operations, people management and in company strategy. They are responsible for engaging and developing the members of the teams that they manage.

Responsibilities

• Provide comprehensive support for overall operations, actions as a key liaison between Legal Soft and the client
• Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity
• Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction
• Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc.
• Boost virtual assistant performance
• Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm
• Ensuring team members have the necessary resources to perform their roles effectively
• Collaborate with the Director of Operations to identify inefficiencies in workflows
• Develop and implement process improvements to enhance productivity and efficiency
• Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures
• Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants
• Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance.
• Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.

• Previous experience as an Operations Manager or in a similar role

• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BSc in Business Management or similar field - nice to have
• Excellent skills in reporting and using Excel sheets
• Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time.
• With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps

Soft Skills Required:

• Excellent leadership skills
• Good at problem solving
• Strong attention to detail
• Collaborate well with others
• Focused on continuous improvement for the business and personal growth
• Excellent critical thinking and decision making skills.
• Strong time management skills

Hold on tight, because we're about to unveil an extraordinary line up of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US $7-8 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you towards unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

IMPORTANT: PLEASE SUBMIT YOUR RESUME & AUDIO IN ENGLISH.

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Responsibilities:

·         Follow-up with marketing provided client leads in a timely manner.

·         Presenting ConnectOS’ offering to prospective clients via MS Teams or Zoom.

·         Populates and maintains a customer records database to support opportunity pipeline management.

·         Meets or exceeds monthly and quarterly quota objectives.

·         Develop understanding of resource requirements for specific industry verticals.

·         Develop understanding on ConnectOS value add services and able to express to prospect clients.

·         Remains current to market trends and competitor offerings

·         Provides regular updates to management regarding opportunities, trends, and challenges.

·         Active on social applications promoting ConnectOS services.

·         Action client escalations relating to ConnectOS services as needed.

·         Coordinate client recruitment activities as needed.

·         5+ years B2B sales experience

·         2+ years of EMEA sales experience

·         Must have proven track record of success in achieving quota as a direct sales individual contributor.

·         Solutions oriented mindset and skilled in prospecting into new clients and new buyers

·         Advanced sales presentation skills, demonstrated ability to deliver a compelling value proposition to prospective clients and senior stakeholders.

·         Ability to learn and apply product knowledge in a timely fashion.

·         Excellent written and spoken English.

·         Strong interpersonal and business consulting skills

Preferred Technical and Professional Expertise

·         BPO, Staff Leasing or relevant sales experience a plus.

·         Experience selling RPO services a plus.

·         Experience using CRM and various sales applications.

- HMO Day 1 processing

- Fixed Day Shift

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

#ConnectOS30

Position: Executive Assistant

Working Hours: 8:30AM - 4:30PM MST | 11:30PM to 7:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1000

Duties / Responsibilities

• Administrative tasks related to client
• Inbox Management
• Perform duties as assigned by the client
• Help with presentation
• Research and Data Entry
• Support onboarding of new clients
• Prioritizing tasks and managing the executive's to-do list.
• Preparing reports and presentations
• Coordinating conference calls and video conferences.
• Coordinating travel arrangements and accommodations

• At least 1 year of experience working remotely as a VA for a business or CEO
• Must be proficient in Google Suite and Microsoft Office (Excel and Sheets)
• Preferably experienced with Notion and Asana
• Strong Interpersonal Skills
• Ability to multitask 
• Handling sensitive information with discretion and maintaining confidentiality.

US Holidays