DFI Company Brief
DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion.
DFI Retail Group is a leading pan-Asian retailer and operates across four broad formats: Food (including Supermarkets, Hypermarkets and Convenience stores), Health & Beauty, Home Furnishings, and Restaurants. The Group has operations in 12 markets and operates multiple formats in most markets to satisfy different customer segments and trades under well recognised brands. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

DFI Team Brief
Do you have the passion for change management and digital transformation?
We are seeking a confident and compelling Transformation Change Manager – Retail (Sell) to ensure our team members can change effectively and deliver the business objectives of technology-enabled retail transformation programmes. This is essential for the execution of our digital retail spine and O2O projects based in Hong Kong including Macau, Singapore, Malaysia, Brunei, Cambodia, Vietnam, and Indonesia. We are in the early stages of a 5-year program to deliver new retail technologies in every one of our 10,000+ stores, 42+ distribution centres and 15+ offices across Asia to enable real time O2O e-commerce with our customers. We have multiple countries to be migrated where we need consistent business processes across all the markets, we operate in implemented successfully.

Job Description

Responsible for delivering and supporting SAP projects. The Transformation Project Manager will serve as the primary point of contact for assigned projects and be responsible for the overall delivery. The ideal candidate is proficient in different project management methodologies such as Waterfall, Agile and Scrum.

Key Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time managing resource availability and allocation
• Develop a detailed project plan to track progress on a daily, weekly, and monthly basis
• Host and conduct daily stand-up meetings with multiple resources from internal resources and third parties
• Measure project performance using appropriate systems, tools, and techniques
• Meet with business users to take detailed ordering briefs and clarify specific requirements
• Report and escalate to management as needed
• Perform risk management to minimise project risks.
• Understand business needs and requirements, steer development and delivery of IT solution towards fulfilling the business objectives.
• Establish and maintain relationships with third parties such as vendors and system integrators
• Create and maintain relevant project documentation such as project charter/scope, project plans, status reports and operational checklists

• Bachelor’s degree in information technology, Computer Science or relevant disciplines
• Minimum 5 years of relevant working experience in digital project management
• Creative and willing to drive change
• Well-organized and able to work independently
• Strong interpersonal skills with the ability to work in a team and independently
• Familiar with managing external vendors and able to communicate with users across all levels
• Extensive sector domain knowledge and able to work with senior management
• Certified PM (PMP) and/or Agile Scrum Master
• Knowledge of ITIL concepts
• Experienced user of MS Office Tools – Excel, PowerPoint, Word and ERP system, preferably SAP
• Experience working in a highly matrixed organisation
• Demonstrate a strong awareness of the uses of SAP technologies within the industry sector and specifically within competitive or associated organisations operating in the same market

• A vibrant and international team with multi-cultural and diverse backgrounds
• Solving challenges with inspiring colleagues in an all hands-on deck environment
• Management team that recognizes top performers, welcome our newbies, and shares a love for good food
• Competitive package, incentives, allowances, food perks, insurance, pension and more

Job Description

The Product Manager (Payments) is responsible for managing and providing expert knowledge and technical expertise for specific initiatives and functional areas within the Payments vertical including Pay by Account (PBA). This role is integral in shaping product direction and developing key product features, supported by the Senior Product Manager, working with input from client, user-facing and internal functional workshops. The role is focused on functional and technical aspects of the product with an emphasis on creating, refining, and realizing product vision and capabilities. The Product Manager is responsible for crafting user stories, supporting testing phases, and serving as a subject matter expert (SME) in QA processes, as well as facilitating new or existing product integrations. The Product Manager also works with the Delivery Lead to provide input to Change Requests, Statements of Work, exceptions, and solution proposals. 

Key Responsibilities:

• Develop and own features across the Payments portfolio from concept to delivery, working with the business and Senior Product Manager to create and drive features from feature brief through to delivery.
• Work closely with relevant stakeholders such as data, DevOps, finance, customer support to inform product requirements. 
• Actively participate in and document outcomes and actions from product workshops.
• Collaborate and act as a subject matter expert on the development of product documentation.
• Synthesize quantitative and qualitative inputs to ensure alignment of technical solutions with business objectives and client needs.
• Develop and write user stories and documentation for new features or improvements.
• Provide testing support and serve as a subject matter expert for the QA team in new feature development.
• Offer subject matter expertise for the support of new or existing functionality implementation for internal and external stakeholders, working with Payments Systems Analyst to understand gaps and propose product solutions.
• Analyze feedback, refine the product backlog, and conduct market research and analysis for the PBA Overlay Service (PBAOS) operational team.
• Collaborate with Delivery Lead with input into Change Requests, Statements of Work, exceptions, and solution proposals.
• Understand and respond to changes to the regulatory and compliance landscape that impacts payments systems.

Key Skills and Experience Required:

• Knowledge of API-driven product management and development, preferably related to Payments systems.
• Strong ability to document and articulate outcomes from workshops and meetings.
• Experience in creating product artefacts such as feature briefs, LEAN canvases and solution option analyses.
• Proficiency in creating technical documentation, including API specifications and technical user stories.
• Ability to provide effective testing support and subject matter expertise to QA teams.
• Strong capability in supporting the implementation of new or existing functionalities for a range of stakeholders.
• Ability to communicate complex technical information effectively to non-technical stakeholders.
• Proficient in collating and analysing feedback, refining product backlogs, and conducting market research and analysis.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Excellent problem-solving skills with the ability to foresee potential technical challenges and address them proactively.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

• Competitive salary
• Private Healthcare
• Work remotely or at our office here in Quezon City.

We are seeking a highly motivated and organized individual to join our growing team as a Business Administration Back Office professional. This is a critical role that plays a vital role in the smooth operation of our client’s business.

Your attention to detail and organizational skills will be instrumental in ensuring the business functions flawlessly, handling administration, supporting multiple departments, and maintaining efficient procedures.

• Bachelor's degree or qualification in Business Administration or a related field.
• Minimum of 3+ in a business administration role
• Proficiency in office software and applications (e.g., Microsoft Office Suite, Google Workspace, etc.).
• Demonstrates familiarity with customer relationship management (CRM) software or database management systems (DBMS)
• Meticulous and detail-oriented with strong organizational and time management skills.
• Excellent verbal and written communication skills.            
• Knowledge of basic accounting principles is a plus.

Standard Job Benefits:

• HMO on Day 1
• Work from Home Set Up
• Paid Time-Off
• Quarterly Sick-Leave conversion
• Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)
• Equipment provided.

Standard Job Highlights:

• Work-life balance
• Career growth and development opportunities
• Stable organization and industry leader
• Collaborative and fruitful company culture

#1 PH Workforce Delivering to the US.

Bizforce and our medical division, MedCore Solutions are currently seeking an experienced Permanent Work from Home Executive Assistant to join our team. The Executive Assistant will provide high-level administrative support to our company's senior-level managers. The successful candidate will be responsible for managing calendars, scheduling meetings, making travel arrangements, and preparing reports. The ideal candidate is proactive, detail-oriented, and has excellent communication and organizational skills.

Who We Are

BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH! BizForce is a global outsourcing company currently partnering with some of the largest Engineering and Architectural firms in the world.

BizForce outsourcing is bringing the right people together with the right companies at the right time using the most sophisticated platform and this is what defines BizForce. We offer our services in many industries like Architecture, Software Engineering, Healthcare, Accounting, Structural Engineering, Crypto Currency, Bio-Technology, and Customer Support. We are committed to delivering the best results for our clients and we ensure a rewarding, respectful, and productive experience for our employees.

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

Responsibilities:

• Manage and maintain executive calendars, scheduling appointments, meetings, and conference calls
• Coordinate travel arrangements, including booking flights, accommodations, and transportation
• Prepare and edit executive-level documents, reports, and presentations
• Answer and screen phone calls, take messages, and handle correspondence
• Handle confidential and sensitive information with discretion
• Organize and maintain files, records, and other documents
• Assist with special projects and research as assigned

• Proven experience as an Executive Assistant or similar role
• Excellent organizational and time management skills
• Strong attention to detail and problem-solving abilities
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
• Exceptional verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information
• Flexible and adaptable to changing priorities and deadlines
• Self-motivated and able to work independently
• Availability to work during business hours based on US time zones
• Can start IMMEDIATELY

Why Work With Us?

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Benefits

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Long-Term Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Long-term care plans tailored to each patient's requirements.
• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid
• 1 year BPO Healthcare Experience related to any authorizations.
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email).
• Organized and keen attention to details.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The Product Manager (Payments) is responsible for managing and providing expert knowledge and technical expertise for specific initiatives and functional areas within the Payments vertical including Pay by Account (PBA). This role is integral in shaping product direction and developing key product features, supported by the Senior Product Manager, working with input from client, user-facing and internal functional workshops. The role is focused on functional and technical aspects of the product with an emphasis on creating, refining, and realizing product vision and capabilities. The Product Manager is responsible for crafting user stories, supporting testing phases, and serving as a subject matter expert (SME) in QA processes, as well as facilitating new or existing product integrations. The Product Manager also works with the Delivery Lead to provide input to Change Requests, Statements of Work, exceptions, and solution proposals. 

Key Responsibilities:

• Develop and own features across the Payments portfolio from concept to delivery, working with the business and Senior Product Manager to create and drive features from feature brief through to delivery.
• Work closely with relevant stakeholders such as data, DevOps, finance, customer support to inform product requirements. 
• Actively participate in and document outcomes and actions from product workshops.
• Collaborate and act as a subject matter expert on the development of product documentation.
• Synthesize quantitative and qualitative inputs to ensure alignment of technical solutions with business objectives and client needs.
• Develop and write user stories and documentation for new features or improvements.
• Provide testing support and serve as a subject matter expert for the QA team in new feature development.
• Offer subject matter expertise for the support of new or existing functionality implementation for internal and external stakeholders, working with Payments Systems Analyst to understand gaps and propose product solutions.
• Analyze feedback, refine the product backlog, and conduct market research and analysis for the PBA Overlay Service (PBAOS) operational team.
• Collaborate with Delivery Lead with input into Change Requests, Statements of Work, exceptions, and solution proposals.
• Understand and respond to changes to the regulatory and compliance landscape that impacts payments systems.

• Knowledge of API-driven product management and development, preferably related to Payments systems.
• Strong ability to document and articulate outcomes from workshops and meetings.
• Experience in creating product artefacts such as feature briefs, LEAN canvases and solution option analyses.
• Proficiency in creating technical documentation, including API specifications and technical user stories.
• Ability to provide effective testing support and subject matter expertise to QA teams.
• Strong capability in supporting the implementation of new or existing functionalities for a range of stakeholders.
• Ability to communicate complex technical information effectively to non-technical stakeholders.
• Proficient in collating and analyzing feedback, refining product backlogs, and conducting market research and analysis.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

• Excellent problem-solving skills with the ability to foresee potential technical challenges and address them proactively.
• Experience in Agile methodologies and working knowledge of tools such as JIRA, Confluence, and API testing tools.

Position:  Virtual Assistant

Work Hours (Client): CST 8am - 4pm M-F

Pay Range: $ 800-1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

performs a variety of administrative tasks to support individuals or the client remotely. Specific duties may vary based on the needs of the employer, here are some common responsibilities of a Virtual Assistant:

• Answering questions from clients
• Address to client concerns
• Handle clients
• Project management
• Administrative tasks
• Email management, calendar management
• Scheduling appointments
• Research

Minimum Requirements:

• At least 2 years of experience as project manager/VA (software development industry preferred)
• Has experience in using Tools: Google workspace, zoom, chat gpt (req)
• Experience with technical project management is a big plus
• Nice to have/ Preferred someone who is:
• Experienced using no-code tools like GlideApps.com, Zapier.com, Make.com, Notion
• Experienced using ChatGPT and other AI tools to generate content
• Experienced listening to clients requests and turning them in to app development requirements
• You are experienced leading meetings on your own in fluent english

OPEN FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY

Position : Executive Assistant

Working Hours : Monday-Friday, 12 AM to 9 AM Manila time or 8am-5pm (PST)

Salary Range : 800 - 1,500 USD

Duties and Responsibilities:

• Handle day-to-day administrative tasks such as managing correspondence, emails, and phone calls on behalf of the executive.
• Prepare and edit documents, reports, presentations, and other materials as required.
• Organize and maintain files, records, and databases.
• Conduct research and assist in administrative tasks.
• Coordinate the executive's schedule, including arranging and confirming appointments, meetings, and travel arrangements.
• Ensure that the executive is well-prepared for all engagements by providing necessary information and briefing materials.
• Act as a liaison between the executive and other team members, departments, clients, and external stakeholders.
• Respond to inquiries on behalf of the executive and relay important messages accurately.
• Schedule, organize, and coordinate meetings, conferences, and events.
• Take meeting minutes, prepare agendas, and distribute relevant materials.
• Make travel arrangements, including booking flights, accommodation, transportation, and preparing travel itineraries.
• Conduct research and gather data to assist the executive in decision-making processes.
• Prepare reports, summaries, and presentations to support executive-level decisions.
• Handle sensitive and confidential information with discretion and maintain strict confidentiality at all times.
• Assist with special projects and initiatives as assigned by the executive.

• At least 2-3 years of relevant experience..
• Proven experience as an Executive Assistant or in a similar administrative role.
• Strong organizational and time management skills to effectively manage multiple tasks and deadlines.
• Candidate must be a quick learner and keen on details.
• Excellent communication skills, both written and verbal, to interact with internal and external stakeholders.
• Proficient in using Google Suite, Microsoft Office and internal tools
• High level of professionalism and ability to represent the executive and the organization with tact and diplomacy.
• Attention to detail and ability to maintain accuracy in all aspects of the role.
• Strong problem-solving skills and ability to work independently and make decisions when needed.
• Flexibility and adaptability to accommodate changing priorities and unexpected situations.
• Discretion and confidentiality when handling sensitive information.

**ONLY OPEN TO FILIPINOS OR PHILIPPINES-BASED CANDIDATES**

Position: Administrative Assistant

Salary Range: $800 - $1000/month (depending on qualifications and experience)

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM EST (9:00 PM to 5:00 AM Philippines Time)

About the Company:

Support Shepherd is a customer service oriented company that provides assistance to clients in various industries. Our focus is delivering exceptional support and solutions to help businesses thrive.

Responsibilities:

• Manage incoming and outgoing correspondence, emails, and phone calls
• Schedule appointments and coordinate meetings and events
• Organize and maintain files, records, and documents
• Perform data entry and update databases
• Assist in preparing reports, presentations, and other documents
• Maintain office supplies and equipment
• Provide general administrative support to the team

Requirements:

• Proven experience as an administrative assistant or in a similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook
• Attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Problem-solving and decision-making skills
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

• Minimum 2 years of experience as an administrative assistant or in a similar role
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Ability to multitask and prioritize effectively
• Problem-solving and decision-making abilities
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and willingness to learn

5 days of Paid Time Off per year

As the Operations Manager you will play a pivotal role in assisting the Director of Operations in overseeing the day-to-day operations and streamlining internal operations, from attendance tracking to interview coordination.  By taking charge of these critical responsibilities, you’ll enable the COO to focus on strategic endeavors. The Operations Manager ensures the organization’s operations run smoothly and on time. They work with core operations, people management and in company strategy. They are responsible for engaging and developing the members of the teams that they manage.

Responsibilities

• Provide comprehensive support for overall operations, actions as a key liaison between Legal Soft and the client
• Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity
• Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction
• Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc.
• Boost virtual assistant performance
• Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm
• Ensuring team members have the necessary resources to perform their roles effectively
• Collaborate with the Director of Operations to identify inefficiencies in workflows
• Develop and implement process improvements to enhance productivity and efficiency
• Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures
• Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants
• Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance.
• Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.

• Previous experience as an Operations Manager or in a similar role

• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BSc in Business Management or similar field - nice to have
• Excellent skills in reporting and using Excel sheets
• Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time.
• With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps

Soft Skills Required:

• Excellent leadership skills
• Good at problem solving
• Strong attention to detail
• Collaborate well with others
• Focused on continuous improvement for the business and personal growth
• Excellent critical thinking and decision making skills.
• Strong time management skills

Hold on tight, because we're about to unveil an extraordinary line up of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US $7-8 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you towards unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

IMPORTANT: PLEASE SUBMIT YOUR RESUME & AUDIO IN ENGLISH.

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Responsibilities:

·         Follow-up with marketing provided client leads in a timely manner.

·         Presenting ConnectOS’ offering to prospective clients via MS Teams or Zoom.

·         Populates and maintains a customer records database to support opportunity pipeline management.

·         Meets or exceeds monthly and quarterly quota objectives.

·         Develop understanding of resource requirements for specific industry verticals.

·         Develop understanding on ConnectOS value add services and able to express to prospect clients.

·         Remains current to market trends and competitor offerings

·         Provides regular updates to management regarding opportunities, trends, and challenges.

·         Active on social applications promoting ConnectOS services.

·         Action client escalations relating to ConnectOS services as needed.

·         Coordinate client recruitment activities as needed.

·         5+ years B2B sales experience

·         2+ years of EMEA sales experience

·         Must have proven track record of success in achieving quota as a direct sales individual contributor.

·         Solutions oriented mindset and skilled in prospecting into new clients and new buyers

·         Advanced sales presentation skills, demonstrated ability to deliver a compelling value proposition to prospective clients and senior stakeholders.

·         Ability to learn and apply product knowledge in a timely fashion.

·         Excellent written and spoken English.

·         Strong interpersonal and business consulting skills

Preferred Technical and Professional Expertise

·         BPO, Staff Leasing or relevant sales experience a plus.

·         Experience selling RPO services a plus.

·         Experience using CRM and various sales applications.

- HMO Day 1 processing

- Fixed Day Shift

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

#ConnectOS30

Position: Executive Assistant

Working Hours: 8:30AM - 4:30PM MST | 11:30PM to 7:30AM PHT

Holidays: US Holidays

Salary: USD 800 to 1000

Duties / Responsibilities

• Administrative tasks related to client
• Inbox Management
• Perform duties as assigned by the client
• Help with presentation
• Research and Data Entry
• Support onboarding of new clients
• Prioritizing tasks and managing the executive's to-do list.
• Preparing reports and presentations
• Coordinating conference calls and video conferences.
• Coordinating travel arrangements and accommodations

• At least 1 year of experience working remotely as a VA for a business or CEO
• Must be proficient in Google Suite and Microsoft Office (Excel and Sheets)
• Preferably experienced with Notion and Asana
• Strong Interpersonal Skills
• Ability to multitask 
• Handling sensitive information with discretion and maintaining confidentiality.

US Holidays

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design, implement and maintain databases for our clients in the marketing and advertising industry.
• Ensure client's databases are secure at all times
• Create and execute database backup and recovery plans
• Monitor and optimize database performance
• Troubleshoot and fix any database-related errors
• Work with clients and technical team members to ensure the database is meeting their needs
• Prepare documentation for database policies, procedures, and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 1 year of proven experience as a Database Manager/Administrator
• Strong knowledge of database management systems such as MySQL, Oracle, and SQL Server
• Excellent understanding of database architecture, security, backup, and recovery procedures
• Solid experience in database optimization, performance tuning, and capacity planning
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent analytical and problem-solving skills

Overview:

We are seeking a highly organized and proactive Virtual Executive Assistant to provide comprehensive administrative support to our executive team. As a Virtual Executive Assistant, you will play a crucial role in ensuring smooth day-to-day operations, managing calendars, coordinating meetings, and handling various administrative tasks. This is a remote position, and the ideal candidate will excel in a virtual work environment.

Responsibilities:

Calendar Management:

o   Efficiently manage executive calendars, schedule appointments, and coordinate meetings, ensuring optimal time management.

Communication:

o   Act as a primary point of contact between executives and internal/external stakeholders. Draft, edit, and proofread emails, documents, and other correspondence.

Meeting Coordination:

o   Plan and organize virtual meetings, including setting up video calls, preparing agendas, and distributing relevant materials. Take meeting minutes and follow up on action items.

Travel Coordination:

o   Arrange travel itineraries, book accommodations, and manage logistics for business trips.

Task Prioritization:

o   Assist in prioritizing tasks and deadlines, ensuring that important matters are addressed promptly.

Data Management:

o   Maintain and organize files, documents, and databases in a secure and easily accessible manner.

Research:

o   Conduct research on various topics, compile information, and generate reports as needed.

Expense Management:

o   Track and manage expenses, prepare expense reports, and reconcile financial transactions.

Problem Solving:

o   Proactively identify and address potential issues, finding solutions to challenges that may arise.

Ad Hoc Support:

o   Provide additional support as needed, such as personal errands or special projects.

• Proven experience as an Executive Assistant or in a similar administrative role.
• Excellent communication skills, both written and verbal.
• Proficient in virtual collaboration tools and technology.
• Strong organizational and multitasking abilities.
• High level of discretion and confidentiality.
• Ability to work independently with minimal supervision.
• Strong attention to detail and accuracy.
• Familiarity with office software (Google Workspace, Microsoft Office, etc.).
• A proactive and positive attitude with a commitment to delivering high-quality support.

Bollore Logistics is looking for a motivated team member as Accounting Assistant to be joining our management team. Being in the position your main job is to lead, manage, monitor, evaluate, and coordinate the Quality, Health and Safety and

Environment Management System (through the establishment and implementation of specific Project QHSE Plan for respective project) within project environments so as to proactively comply with relevant local QHSE.

Legislation and Codes of Practice and also in accordance to Regional / Corporate QHSE policy & progress so as to achieve continual improvement and customer satisfaction.

WHAT YOU WILL BE DOING

• Work with internal and external parties (including clients and vendors) on QHSE plan and implementation effort.
• Review and distribute all QHSE Documentation
• Approve Corrective and Preventive Action Requests & Incident Reports
• Review all KPIs and regularly conduct the Management Review Meeting with relevant team at site.
• Immediately report to Management if there is noncompliance to QHSE Policies & Regulations
• Approve the Risk Assessments
• Execute the Emergency Drills and other Emergency Response Procedure
• Audit and Assess the QHSE compliance of Vendors

THE SUCCESSFUL CANDIDATE

• Graduate of any Bachelor’s / Masters degree in business administration
• With a minimum of 5 years in a managerial QHSE-focused role, directly leading a team
• With a minimum of 3 years overall exposure and experience in the Supply Chain
• With a minimum of 5 years in a quality-focused role preferably within Freight Forwarding and Logistics
• Knowledgeable with the local occupational, safety and health, environmental, legal and regulatory requirements
• Knowledgeable on Logistics and Freight Forwarding industry
• Six Sigma qualified
• ISO 9001; 45001; 14001 Lead Auditor certified
• BOSH / IOSH / OHSAS certified
• PMP (Project Management Professional) certified
• Any other ISO related certification
• Knowledgeable in GDP and TAPA FSR

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.

We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Company Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token

Hello, Amazon Team Managers!

My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.

About the company:

SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them.

Our mission is to help empower e-commerce/FBA entrepreneurs to run better businesses by supporting them with Supply Chain, Finance, and Operations services. We’re a huge believer in the importance of being a culture fit for long-term success.

About the role:

We are looking for an Assistant Team Manager with strong experience in managing a team and Amazon FBA and Seller Central. Besides this, you need to have experience in managing account Seller Central Account Health.

We also have many of our own SOPs and processes that we can share to get you up to speed on the projects. But we want someone who already has some amazing experience and understanding about FBA and that can come in and add value immediately.

An ideal applicant will have at least 5 years of experience with Amazon, with a focus on Ongoing Account Management and Account Health, and at least 4 years of experience with Project and Team Management.

This is a Full-Time Remote position.

About you:

• Hard-working and ambitious
• Detail-oriented
• High integrity
• Values being a part of a fast-paced, growth mindset team
• Values delivering great work to support our customers

Responsibilities (but are not limited to):

• Plan, execute, and oversee Account Health / Ongoing Account Management projects on Amazon FBA.

• Manage and navigate Seller Central effectively to monitor and optimize Account Health / Ongoing Account Management

• Lead and supervise a small to medium-sized team of professionals.

• Utilize project management skills to plan, organize, and execute projects efficiently.

• Develop and implement strategic initiatives to improve FBA operations and team performance.

• Maintain excellent English communication skills to liaise with team members and stakeholders effectively.

• Demonstrate a high level of organizational skills to manage projects, tasks, and team activities effectively.

• Proactively identify and resolve issues and challenges before they escalate.

• Exhibit a proactive mindset and a can-do attitude toward tackling tasks and challenges.

• Exhibit a deep commitment to making a personal and professional impact.

• Apply a systematic and process-oriented approach to operations and project management.

An ideal applicant will have skills/experience in the areas below:

• Proven track record of managing Account Health / Ongoing Account Management projects in Amazon FBA
• Strong experience in Seller Central
• Experience in managing small and medium-sized teams
• Experience with Project Management
• Keeping track of your team member’s performance and results
• Strategic thinking and acting

For this role, the following skills are needed:

• Excellent English communication
• VERY strong communication and organizational  skills
• VERY strong process/systems thinking
• CARES DEEPLY about having an impact personally and professionally
• Takes initiative to solve problems BEFORE asked
• Proactive mindset and can-do attitude

• Working completely remote
• Location independence
• Great opportunity to grow
• You’ll be joining a high-level and fast-paced team, working with exciting businesses and projects
  
  

If this sounds interesting to you please proceed with your application.

Kindly be advised that the recruitment process is being managed by Premier Media. For any further details or inquiries, please reach out to the Premier Media recruitment team, as they oversee all our hiring procedures.

MySigrid is looking for a dynamic and self-motivated Virtual Assistant to join our team. This individual must ensure that all stated, unstated, and anticipated needs of the clients are cared for and actioned with the highest quality, regardless of who worked on the task. You will be responsible for managing the client and their expectations, managing usage and available resources, and promoting the values of MySigrid.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

YOUR ROLE AS VIRTUAL ASSISTANT

• Efficiently handle calendar organization, event registrations, and restaurant reservations.
• Coordinate networking plans, facilitate communication, and conduct comprehensive agent research.
• Manage communication channels and scheduling activities, ensuring optimal time management by exercising judgment to make necessary adjustments.
• Participate in calls, craft concise recap emails outlining next steps, and delegate tasks as required.
• Actively engage in webinars, capturing essential notes for future reference.
• Conduct thorough audits of files, ensuring accurate contact information, consistent document naming, and completeness.
• Prepare meticulous meeting materials and necessary follow-up documents for seamless post-meeting actions.
• Confirm upcoming day's meetings, ensuring preparedness and timeliness.
• Diligently maintain and organize client-related notes in spreadsheets for efficient access and reference.
• Facilitate bookings for inspections and vendors, ensuring smooth operations.
• Coordinate and schedule showings and tours efficiently.
• Manage and organize travel logistics effectively.
• Oversee and drive the development of special projects as assigned.
• Monitor and promptly respond to phone lines predominantly via text for efficient communication.

As a minimum, we expect candidates to meet the following requirements:

• Demonstrate robust organizational, project management, and problem-solving prowess coupled with exceptional multitasking abilities.
• Proactively anticipate requirements and address them effectively.
• Exhibit outstanding oral and written communication proficiency.
• Skillfully research, organize and synthesize information and materials from diverse sources.
• Showcase proficiency in utilizing G Suite applications effectively.
• Excel in meeting project deadlines while adeptly managing immediate demands.
• Apply critical thinking skills to propel project progression and success.
• Showcase the ability to take ownership of your role and responsibilities with minimal supervision.

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Vacation leave and Sick leave credits.
• HMO Package for the employee and two dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

IDM Brands (idmbrands.com), a startup incubator that owns a diverse portfolio of brands and runs a digital agency catering to clients, is in search of an Operations Assistant.

As the pivotal right-hand person to the General Manager, your main mission and how we define your success is by your progressive ability to take on and efficiently manage a significant portion of the GM's tasks, thus allowing the GM to concentrate on overarching strategic initiatives.

We are keen to onboard a proactive high-energy A-Player who thrives in a dynamic setting, has a knack for anticipating project requisites, and establishes streamlined communication. The ideal candidate is comfortable taking charge, providing direction, and holding team members accountable. They will also have the ability to self-start, innovate, and consistently stay ahead, with a strong emphasis on results, processes, and perpetual improvement.

Key Responsibilities:

1. Task Coordination: Define, structure, and delegate tasks across various teams to ensure alignment with both company and client objectives.
2. Communication Management: Act as a communication enthusiast, coordinating weekly 1-on-1s with all staff members and streamlining team communication on Slack.
3. Project Initiation: Proactively identify the right moments to kick-start projects without being prompted.
4. Problem Resolution: Constantly address issues, primarily arising from communication breakdowns, ensuring that the team remains on track.
5. Operational Oversight: Stay on top of all tasks and ensure that nothing falls through the cracks. Use monday.com to manage and improve internal processes effectively.
6. Recruitment & Onboarding: Play an active role in the recruitment and integration of new team members.
7. Client Management: Translate client requirements into detailed, actionable briefs. Provide guidance and practical suggestions to clients.
8. Project Quotation: Coordinate with teams to draft precise service quotes, ensuring accurate time and resource estimations.
9. Time & Billing: Used to working with tools to accurately attribute time (yours and others) to different projects.
10. Leadership & Accountability: Direct and instruct team members, stepping in to rectify mistakes when necessary, and providing constructive feedback.
11. Strategic Innovation: Think innovatively to develop new strategies and solutions that drive the company forward.
    

• Bachelor’s degree or higher.
• Strong analytical skills
• Minimum of 1 year experience in a similar role with proven success.
• Advanced knowledge of Excel.
• Proficient in  Google Docs, Slides, and Microsoft Office.
• Demonstrated knowledge in SEO, marketing, HR, or recruitment.
• Likes to solve problems and is technical.
• Home office setup – quiet/isolated working environment. Good computer hardware. Reliable power and internet connection.
• Highly focused mindset.

• Remote
• Full-Time, Permanent
• Competitive Salary
• Significant opportunity for professional development.
• Paid time off
• Health benefits

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Project Manager 

Salary Range :  USD 900 to 1500 /month

Working Schedule : Monday to Friday Flexible (overlap at least 4 hours between 9am-5pm EST) 

ABOUT THE OWNER 

A digital design and development agency offering website and web application design and development. We create better experiences for happier customer relationships.

ABOUT THE ROLE

We are looking for a project manager who can also help support on other admin items. Project management experience in website design and development in WordPress would be preferred as well as print/digital design project management. We use Airtable, Loom and Notion primarily so experience with those tools would be great (in particular Airtable). They will manage client communications and follow-ups and all the typical project management duties.

Responsibilities:

• Help support on other admin items
• Manage client communications and follow-ups and all the typical project management duties

• At least 2 years of similar experience
• Above Average to Good Communication Skills
• Proficiency in using Airtable 

Nice to have: 

• Project management experience in website design and development in WordPress would be preferred as well as print/digital design project management
•  Preferred Tools: Loom and Notion (experience is a plus)

The Sales and Marketing Assistant provides essential support for the sales team. The incumbent is responsible for the efficient handling of sales orders and helping to improve the productivity of field sales personnel to achieve set sales targets.

Duties and Responsibilities:

• Process, consolidate, and monitor purchase orders.
• Prepare necessary documents and presentation for an account showroom visit.
• Make sure that all required items are available for showroom visits.
• Provide sales support by attending to customer inquiries, concerns, and complaints.
• Prepares sales documentation such as but not limited to:
  • Sales report
  • Product performance
  • Business reviews
  • Another document based on raw data.
  • Monitor the performance of the handled accounts and provide feedback to the respective account officer in charge.
  • Ensure product awareness of the company’s product portfolio in every account being handled.
  • Price structure
  • Designs and models availability
  • History
  • Manufacturing process
  • Distribution and delivery and warranty
  • Maintain records of sales and compare them with targets to help the sales manager and account officer to monitor the team’s progress.

DISCLAIMER: We are actively seeking candidates to join our talent pool through this job posting. Your qualifications will be evaluated for both current and future job opportunities. If your skills and experience match a role and an opening becomes available, our recruitment team will contact you promptly. It's important to note that this does not guarantee immediate placement or contact. We are only considering applications from Philippine citizens currently residing in the Philippines.

Salary: Negotiable

Responsibilities

• Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
• Manage inventory levels and forecast sales and inventory needs.
• Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
• Monitor and address negative reviews and perform related Customer Service tasks.
• Submit cases for reimbursement claims and coordinate product shipments to Amazon.
• Manage and grow the Shopify store, with experience in supplements or health products being advantageous.
• Optimize product listings with accurate and compelling content, images, and keywords in compliance with Amazon's Terms of Service.
• Monitor, analyze, and report on key performance metrics such as sales, conversion rates, and advertising spend on a weekly basis.
• Regularly audit product listings to ensure accuracy and compliance with Amazon and client guidelines.
• Address issues with listing category, image updates, and suppressed listings.
• Monitor Best Seller Badges performance on a daily and weekly basis, suggesting improvements.
• Monitor competitor activity and develop strategies to outperform competitors on the Amazon platform.
• Perform market research and competitor analysis for product categories.
• Suggest AB testing for listing updates.
• Research Amazon marketplaces for new product opportunities or line extensions.
• Stay updated on industry trends and Amazon policies for compliance and to capitalize on new opportunities.
• Perform other tasks as assigned.

• Minimum of 2 years of experience managing Amazon accounts.
• Strong understanding of Amazon's platform, algorithms, and best practices.
• Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools.
• Demonstrated success in driving sales and achieving growth targets on Amazon.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Excellent communication skills with the ability to collaborate effectively across teams.
• Strong organizational and project management skills.
• Self-motivated and able to work independently with minimal supervision.
• Proficient in Excel and PowerPoint.
• Highly organized, solution-oriented, and detail-oriented.
• Ability to ask questions for clarification and tenacity in problem resolution.
• Can create and follow SOPs.
• Ability to handle various projects simultaneously.
• Excellent English reading and writing skills (C2 preferred, C1 acceptable).
• Must have fast internet and own a fast computer.
• Experience with supplements or health products is advantageous.

• Holiday paid time off
• Paid vacation time off
• Work from home

ONLY OPEN TO FILIPINOS LIVING IN THE PHILIPPINES

Position : Executive Assistant

Work Hours (Client) : 8am - 5pm ET | Mon - Fri

Work Hours (MNL) : 8pm - 5am MNL | Mon - Fri

Pay Range : $800 - $1400/month (negotiable depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

OUR VISION

We aim to be the most customer-centric Water Treatment company in the world. We believe that when we value our customers, our employees, and the environment equally, then we will make the world a better place. That’s why we pledge 1% of our profits and 1% of employees paid time to support our local communities.

ABOUT THE COMPANY

Founded in 1999, The company is an industrial water treatment company that provides water treatment products, solutions and services to Data Centers, Industrial Facilities, Power Plants, Health Care Facilities, Government and Food and Beverage Manufacturers. Our impact can be seen from the Pentagon in Washington DC, Hospitals in Maryland, the Johns Hopkins University Applied Physics Laboratory to a Data Center in San Francisco. We are committed to minimizing water use and maximizing energy efficiency resulting in a reduced carbon footprint for our World. When we focus on improving the operation of the cooling and boiler systems; we have a direct impact on our Customer’s water and energy use. In addition, the company has been named one of the Top Workplaces in 2022 by the Baltimore Sun newspaper.

Duties and Responsibilities:

• Calendar and Rhythm Of Business Management
• Team Management Support (Headcount, Recruitment, Onboarding/Offboarding, and Purchase Order)
• Travel Management
• Event Coordination and Logistics
• Reporting
• Project Management
• Other Ad Hoc Responsibilities (including but not limited to operations support, logistics support, QuickBooks data entry and analysis)

(detailed responsibilities will be provided upon passing initial interview)

Minimum Requirements:

• Proven Executive Assistant Experience at least 3 years (candidates with no experience as EA in resume will automatically get disqualified)
• Excellent English Communication Skills
• Mastery of Microsoft SUITE (Outlook, Word, PPT, Planner, Excel) and NOT Google Suite
• Highly Tech Savvy
• Remote experience is highly desired but not required
• Is a natural problem solver with time management and critical thinking skills.
• Detail and process oriented to ensure orders/data is complete or able to identify and resolve issues with minimum supervision

OTHERS

• LinkedIn Account is required (If you do not have an account yet, please create one and make sure to add your employment details and a professional picture)
• Device Specification REQUIRED: at least 70 MB internet speed, core i5 processor, 8GB RAM (candidates with lower specs must be willing to upgrade prior to start date if given an offer)
• Having a dual monitor is preferred but not required