Position : Operations Assistant

Working Hours : Monday - Friday; 9AM - 5pm EST

Salary Range : $800 - $1,200/month

Main Responsibilities:

• Efficiently manage and organize a diverse range of projects
• Coordinate tasks with the team to ensure alignment and smooth workflow
• Perform data entry tasks with precision and accuracy
• Summarize and articulate customer feedback, crafting engaging LinkedIn comments
• Oversee inventory management operations

Qualifications:

● A minimum of 2 years of relevant experience

● Proficiency in essential tools including HubSpot and Google Workspace (mandatory), with a

preference for experience with Apollo

● Has prior experience working effectively in a virtual client-focused environment

● Strong attention to detail

● Excellent written and communication skills

Position                           : Office Manager

Working Hours           : US Business Hours

Holidays                     : US or PH Holidays

Salary Range                        : USD 1000-1500

About the Company

The company is a brand activation platform to discover unique experiential brand partnerships and sampling opportunities for your target audience.

About you

As the Office Manager, you will be the linchpin of our daily operations, ensuring seamless coordination across various departments. You will play a vital role in supporting our human resources function, managing employee records, aiding in recruitment processes, planning company activities that help build a strong culture, and serving as a primary point of contact for staff inquiries. This role will help to maintain the company's operational efficiency by helping to manage administrative tasks such as scheduling for company executives and assisting with ad hoc tasks as needed.

As the organizational backbone of our team, your efforts in managing these essential tasks enable the rest of the team to focus on their core responsibilities. In this role, you directly contribute to the growth and success of our company, creating an environment that fosters efficiency and productivity.

Main Responsibilities

• HR: Managing employee records, kick-starting the recruitment processes, addressing staff inquiries, overseeing onboarding and offboarding, ensuring performance reviews are completed on time, maintaining the company handbook, overseeing benefits renewals and benefits management, overseeing compliance with state and federal regulations, and other general HR-related tasks
• Administrative Support: Manage daily administrative tasks including scheduling meetings, booking travel, buying gifts, maintaining records, and assisting with research/lead generation projects
• Communication Facilitation: Act as a point of contact between different teams and external partners.
• Document Management: Prepare, organize, and store documents and reports.
• Event Coordination: Help in organizing company virtual events and our bi-annual in-person retreats in different cities
• Research and Reporting: Research as needed and prepare reports on various topics relevant to business operations.

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• At least 2 years of experience in human resources, preferably in a remote setting
• At least 2 years of experience in an administrative or assistant role, preferably in a remote setting
• Excellent Communication: Strong English both verbal and written communication skills.
• Human Resource: Previous experience working in HR completing similar tasks
• Organizational Prowess: Exceptional organizational and time-management skills with previous project management experience (we use Asana)
• Technological Proficiency: Proficiency in MS Office, Google Suite, and virtual communication tools.
• Problem-Solving Skills: Ability to solve problems creatively and effectively.
• Multitasking: Capable of managing multiple tasks with attention to detail.
• Cultural Sensitivity: Ability to work effectively in a multicultural, international remote work environment.
• Discretion and Confidentiality: Must maintain a high level of confidentiality.

• Ability to work where you want with a fully remote team
• Competitive salary
• Opportunity to join a startup and directly impact it’s growth
• Unlimited paid time off
• Ability to get promoted and grow within the organization
• Ability to work directly with the company founders and management
• Company annual education stipend that promotes employee career development
• Company annual health, wellness, and events stipend that promotes employee wellbeing
• Bi-annual company retreats that the company covers costs for in different locations to meet, strategize, and do fun activities

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Medical Virtual Assistant

Working Hours: 1 am- 9 am Philippine Standard Time for 2 or 3 days; the rest can be flexible

Salary Range: up to 1000 USD

About the company: 

The counselors at [Confidential Company] strive to help you obtain self knowledge, practice self control, and gain clarity of mind. We do this so that you may learn to live more fully, laugh more openly, and love more unconditionally. Our goal is to offer fully engaged and guided conversations with someone wise and merciful.

Regardless of the treatment style or modality used in counseling, the rapport between patient and therapist is the most essential ingredient of growth. The “who” almost always outweighs the “how.” Ask us to explain this further.

We bring backgrounds in psychiatry, nursing, guidance and education, couples counseling, mindfulness, chronic pain management, forensic counseling, sports coaching, community mental health, pastoral counseling, biofeedback, hypnotherapy, traumatology, sex therapy, grief counseling, and psychological testing.

About the job:

We are currently seeking a Medical Virtual Assistant to join our team. The ideal candidate will play a crucial role in our healthcare administration, focusing on patient scheduling, insurance verification, billing insurance, and submitting claims. As a Medical Virtual Assistant, you will be responsible for efficiently managing patient appointments, ensuring accurate insurance information, handling insurance billing procedures, and submitting claims in a timely manner.

Duties and Responsibilities:

• Schedule and coordinate patient appointments, optimizing the healthcare provider's daily schedule.
• Verify patient insurance information to ensure accuracy and eligibility.
• Manage insurance billing processes, including coding and submission of claims.
• Submit insurance claims promptly, following up on any discrepancies or denials.
• Communicate effectively with healthcare providers, patients, and insurance companies to resolve any billing-related inquiries.
• Maintain up-to-date knowledge of medical coding and billing regulations.
• Collaborate with the healthcare team to streamline administrative processes and improve overall efficiency.
• Ensure compliance with all relevant healthcare regulations and standards

• At least 1 year of experience in the same role is preferred.
• Must be knowledgeable using Google Workspace.
• Familiarity with HIPAA compliance is an advantage.
• Familiarity with US health insurance is also a plus.

Position : Virtual Assistant

Working Hours : Overlap in PST (subject to change)

Holidays : TBD

Salary range : 800 to 1100 USD

BACKGROUND OF THE COMPANY

We empower small business owners, creators and influencers to create eye catching video content using just their phone. Life Lapse is a stop motion app available on iOS and Android to help you create compelling videos to stand out on social media without the traditional cost of expensive cameras and hard-to-use video editing software. Our app is designed for you to easily and quickly learn, capture and edit stop motion videos. 

SPECIFIC DUTIES AND RESPONSIBILITIES

• Social Media Management
• Inbox Support for several accounts/companies
• Posting contents created by Team Members
• Social Media Engagement such as replying to comments, direct messages and tags. 
• Administrative tasks as needed
• Scheduling posts

• Must have an experience as a solid experience as a Social Media Manager
• Has experience in creative background
• Someone who understands and has interest in stop motion videos and photography
• Must be familiar with FreshDesk
• Proficient in English both written and verbal
• Must have experience managing social media accounts / apps

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.

HEADLINE

Do you thrive under pressure and find satisfaction in tackling a multitude of tasks with finesse?

We're seeking a brilliant ADMINISTRATIVE ASSISTANT to join our dynamic team and become the maestro of the organization. You'll wear many hats, from scheduling meetings and crafting polished documents to providing exceptional customer service and keeping our team on track.

If you're a detail-oriented multitasker with a passion for making things run smoothly, and a can-do attitude that never falters, then we want you! Join us and be the mastermind behind our team's success. Let's harmonize efficiency and create something truly remarkable together.

What's in it for you? 

• Full-time, permanent position with a day-shift schedule so you can maintain a healthy work-life balance.
• Office-based in vibrant Cebu City, offering a modern collaborative work environment.
• Opportunity to work with cutting-edge financial tools and systems, enhancing your skills and expertise.
• Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents.
• Grow and develop your career with us through our technical and professional development programs.
• Competitive Salary Package (between 20K – 25K) + generous benefits + personalized learning and development.

This role has been specifically designed to align with the aspirations and talents like you. 

This is a full-time, office-based role in Cebu City. To start in January 2024.

Join us and connect and collaborate with the best minds, building a community of successful companies. 

ABOUT THE ROLE

We are looking for an enthusiastic and eager-to-learn Administrative Assistant to work with our client based in Melbourne, Australia with a business in a modeling agency for kids. You will be responsible for admin-related tasks including interviewing or recruiting kids and some special projects (as required). They are a growing team in Cebu and will work directly with the owner of the business and support colleagues in the office.

RESPONSIBILITIES

• Managing calendars, making appointments, and prioritizing follow-up calls with clients.
• Communicate and coordinate with internal teams and external clients.
• Handles client calls, responding to emails.
• Interviewing kids and working with parents.
• Assisting in social media tasks and online marketing.
• Other ad-hoc tasks (as required).

• Bachelor's Degree in Business Management, or related experience.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Charismatic and loves working with kids.

BSA SOLUTIONS INC. OFFERS:

• Clear career progression and leadership opportunities based on merits.
• Amazing, close-knit, and collaborative team.
• A comprehensive financial rewards and benefits that exceed market standards and the requirements of the Philippines Labor Law.
• A comprehensive HMO benefits package for you and one dependent from the start date, including medical coverage with a private room, life, accident, and disability insurance.
• Regular progress checks and continuous coaching and mentoring to help you map out your development plan.
• A broad selection of exciting and engaging social events to embrace as a vibrant BSA Community.
• Psychologically safe environment for you to develop your skills and talent consistent with BSA values; and
• Frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin, or any of the characteristics protected by applicable law.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Virtual Assistant/ Social Media Specialist

Schedule: Monday to Friday 6am-2pm CST (8pm-4am PHL)

Salary Range: 1000 - 1500 USD/month plus performance bonus (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

We are a Dive Shop & Resort, where our guests become part of our extended family. With a focus on safety, we offer PADI Diving Certifications and Courses for all levels, ensuring a secure and enjoyable underwater experience. Our dive shop provides a comprehensive range of diving gear, resort essentials, and vacation conveniences. Indulge in the delightful offerings of our Pizza and Ice Cream Parlor, along with a variety of drinks and concessions. Choose from a range of accommodations, including RV lots, a bunkhouse, and a motel. Throughout the year, we host exciting events, from dive trips and underwater adventures to land lover parties. Most importantly, we guarantee a fun, relaxing, and fantastic time for all our guests. As we consistently look toward the future, we are dedicated to exploring potential renovations and additions that will elevate your vacation and diving experience to new heights. Your safety and the creation of amazing, memorable moments are our top priorities!

Responsibilities:

• Send a daily morning wake-up message.
• Assist in tracking and monitoring personal goals.
• Manage social media accounts and engage in social media management tasks.
• Keep track of important dates, such as friends and family birthdays and anniversaries.
• Purchase and send gifts using a virtual credit card for special occasions.
• Design and create pamphlets for the dive shop.
• Assist in managing the Customer Relationship Management (CRM) system with provided training.
• Send out emailings and monitor incoming digital messages (DMs, emails, etc.).

• Minimum of 1 year of experience as an Executive Assistant (EA) or Virtual Assistant (VA) for a US-based company.
• Proficiency in Gmail, spreadsheet apps, and Canva.
• Fluent in English with strong spoken, written, and reading skills.
• Swimming ability is a plus.
• Creativity is a plus.

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

They are looking for an Executive Assistant to perform a variety of administrative tasks and support the company’s senior-level managers. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of the business by providing personalized and timely support to executive members.

Responsibilities

• Provide comprehensive support to executives, alleviating their workloads through efficient handling of administrative tasks.
• Manage bookkeeping duties, ensuring accurate and organized financial records.
• Schedule and coordinate executive calendars, including booking meetings and arranging travel arrangements.
• Conduct initial cold outreach to clients and stakeholders, representing the executive's office professionally.
• Act as a liaison between executives and clients, ensuring seamless communication and coordination.
• Demonstrate excellent written communication skills for drafting emails, memos, and other correspondence.
• Facilitate smooth internal and external coordination, promoting effective teamwork.
• Utilize G Suite, Notion, and other basic tools proficiently to streamline workflows.

• Proven experience in a supportive role, preferably as an executive assistant or in a similar capacity.
• Familiarity or experience with working with AI tools.
• Must be highly skilled in research, putting together databases and information.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Proficient in basic bookkeeping tasks and financial record management.
• Exceptional calendar management and scheduling abilities.
• Excellent written communication skills with a keen eye for detail.
• Strong verbal communication skills, maintaining a professional and friendly tone.
• Experience in coordinating and booking travel arrangements.
• Capability to handle initial cold outreach to clients and partners.
• Proficiency in using G Suite, Notion, and other essential office tools.
• Ability to adapt to a dynamic work environment and alleviate the workload of the executive team effectively.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible shift (2-3 hours EST overlap).

ONLY OPEN TO FILIPIO CANDIDATES

Position: Executive Assistant & Marketing Project Data Entry Specialist

Work Hours (Client): EST, 9am to 5pm, M-F

Work Hours (MNL): MNL, 10pm to 6am, M-F

Pay Range: $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Monkey Crayon Media is an innovative ad agency committed to delivering creative and impactful marketing solutions. We value creto bring out the best in our team and our clients.

The Role: We are seeking a versatile and dedicated individual to join our team as an Executive Assistant & Marketing Project Data Entry Specialist. This hybrid role is designed to support the dynamic needs of our two owners and contribute to the data-driven backbone of our marketing projects.

Duties and Responsibilities:

Executive Assistant Duties:

• Provide comprehensive administrative support to the two owners, including schedule management, correspondence, and travel arrangements.

• Prepare and organize documents, presentations, and meeting materials.

• Manage and prioritize multiple tasks efficiently, ensuring smooth operations of the owners' daily activities.

Marketing Project Data Entry Specialist Duties:

• Accurately enter, update, and maintain marketing project data in our systems.

• Assist in the preparation of reports and analysis for marketing strategies.

• Coordinate with our fulfillment vendors to ensure accuracy, consistency, and hit deadlines.

• Contribute to the development of our written/recorded training material and SOPs.

Minimum Requirements:

• • Proven experience as an executive assistant, administrative assistant, or in a relevant role.
• • Strong proficiency in MS Office, data entry software (we use Trello), and digital communication tools.
• • Excellent organizational and time management skills.
• • Outstanding written and verbal communication abilities.
• • Attention to detail and a commitment to accuracy.
• • Ability to handle confidential information with discretion.
• • background in a marketing advertising firm would be preferred

Company Background

The company is dedicated to empowering Canadian Founders on their growth journey. They specialize in securing non-dilutive grants, ranging from a few thousand to several million dollars, providing vital financial support without compromising ownership. Their mission is to break down financial barriers, offering tailored assistance that allows founders to scale operations, implement strategic initiatives, and drive innovation. With a commitment to transparency, innovation, and impactful results, they serve as a dedicated partner, navigating the grant landscape to help Canadian entrepreneurs thrive.

Role Overview

The Operations Manager role is to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to find ways to increase the quality of customer service and implement best practices across all levels. Ultimately, we trust you to help the client remain compliant, efficient and profitable during the course of business.

Responsibilities

• Execute and manage cold email campaigns with a focus on achieving a minimum 10% reply rate.
• Demonstrate expertise in cold emailing, including sending a high volume of emails daily using automated software.
• Build and optimize systems to enhance the efficiency and effectiveness of cold email outreach.
• Display strong technical proficiency and a knack for utilizing technology to streamline operations.
• Conduct thorough research to identify target audiences, ensuring campaigns are targeted and impactful.
• Exhibit resourcefulness and autonomy in implementing and improving cold email strategies.
• Work with a high sense of urgency, delivering timely and impactful results.

• Proven success in implementing cold email campaigns with a minimum 10% reply rate.
• Extensive experience in sending thousands of emails daily using automated software.
• Tech-savvy with the ability to build and optimize systems for efficient operations.
• Familiarity or experience working with AI tools.
• Demonstrated ability to conduct thorough research and identify target audiences.
• Resourceful and autonomous, able to work independently to achieve goals.
• High sense of urgency and ability to deliver results within specified timelines.
• Honest and truthful with a commitment to ethical conduct.
• Demonstrates strong values and integrity in professional interactions.
• Possesses a "figure it out" mindset, adept at navigating challenges independently.
• Exhibits a proactive approach to problem-solving and a can-do attitude.
• Embraces a growth mindset, displaying a willingness to learn and adapt.
• Thrives in an environment that encourages continuous improvement and development.

• Fully-remote work
• Competitive market rate
• Flexible work schedule with at least 2-3 hours EST overlap

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Digital Marketing Manager

Working Schedule:  Monday - Friday, Flexible (overlap at least 2-3 hours between 9 am-5 pm PST)

Salary Range:  $1600-$2200 / Monthly 

NOTE: Training period schedule: Monday - Friday, 9 am-5 pm (PST)

ABOUT THE COMPANY 

The Puget Sound region's leading cabinet provider for the trade.

ABOUT THE ROLE:

We are an expanding organization managing three distinct brands (two location-based and one e-commerce-based), specializing in the sale of high-ticket items. Currently, we are in search of a skilled and seasoned Digital Marketing Manager to become an integral part of our team and contribute to the development and expansion of our marketing department. 

The ideal candidate should have a strong background in creating highly effective lead funnels, possess expertise in process automation using our CRM (Zoho) and Zapier, demonstrate proficiency in PPC advertising across platforms like Google Ads and Facebook Ads, showcase proficiency in managing organic social media, exhibit proficiency in WordPress and Elementor for site development and maintenance, and demonstrate a comprehensive understanding of SEO and backlink strategies.

RESPONSIBILITIES:

• Team Hiring & Management: Lead the expansion of our in-house marketing department by managing current team members and hiring 2-3 additional professionals.

• Lead Funnel Creation & Email Marketing: Develop and execute high-quality lead funnels through effective email marketing strategies.

• Zoho CRM: Design and optimize Zoho CRM workflows to enhance lead management and customer engagement, Implement and maintain data segmentation for targeted marketing strategies, and Collaborate with sales teams to ensure seamless integration and automation.

• PPC Advertising: Develop and execute successful PPC campaigns on Google Ads and Facebook Ads. Also, monitor and optimize ad performance to ensure maximum ROI, and Conduct keyword research and competitor analysis to inform campaign strategies.

• WordPress Site Build & Maintenance: Oversee the creation and maintenance of WordPress sites to align with marketing objectives. Also, Ensure website functionality, responsiveness, and optimal user experience, and collaborate with the development team on on-site enhancements and updates.

• SEO and Backlinks: Develop and implement SEO strategies to improve organic search rankings. Also, conduct thorough keyword analysis. stay updated on search engine algorithms, and build and manage backlink profiles to increase domain authority.

QUALIFICATIONS:

• Atleast 3-5 years of relevant experience as a Manager or in Marketing Management
• Proven experience as a Digital Marketing Manager with a focus on Zoho CRM (Preferred), PPC, WPSite management, and SEO.
• In-depth knowledge of Zoho CRM functionalities and customization.
• Proficiency in creating and optimizing PPC campaigns on Google Ads and Facebook Ads.
• Strong understanding of WPSite development and maintenance.
• Expertise in SEO strategies, including backlink building.
• Analytical mindset with the ability to translate data into actionable insights.
• Excellent communication and project management skills.
• Experience in using WordPress
• Experience in Management and Marketing Management

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job title: Virtual Assistant

Salary range: 900-1000 USD/month

Schedule: M-F 7AM-3PM PST

ABOUT THE COMPANY

CJN is a one-stop shop for all event planning needs, with over 20 years of marketing and event planning experience. Their commitment is to create personalized, engaging and detail-oriented events and comprehensive service that makes them different from the rest.

Responsibilities:

• Data Entry
• Responding to emails (some are FAQs for specific events and some are client-specific, setting up meetings, details to relay)
• Calendar management
• Reconciling reports, keeping event websites updated
• Email management/admin tasks
• running reports
• rooming lists
• ordering promotional items
• name badges
• keeping contact information and contact lists up to date in Excel for easy and clean loading into mail merges

• Tools - Excel. Canva, Google workspace
• 2+ years of Virtual Assistant experience
• Knowledge in Hospitality/ Events (big plus)
• Good written and communications skills
• Proactive in giving suggestions/insights
• Knowledge in project management
• must be familiar and able to work with event management platforms

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Executive Assistant

Working Hours: Mondays to Fridays, 8 AM - 4:30 PM Eastern Standard Time (subject to change)

Salary Range: $900-$1,000/month

About the Company 

This company specializes in relocating residents to affordable housing communities that are undergoing rehabilitation. Our experienced team understands the unique challenges that come with these types of relocations and works to make the process as seamless as possible for those involved

About the role

The ideal candidate is capable of communicating on a daily basis, is excellent in project management, and can work independently.

Duties and responsibilities: 

• Answer calls promptly
• Learn about the business
• Identify customer needs, resolving customer’s concerns in a timely manner
• Maintain Database
• Answering customer questions via call and email
• Data entry for reporting

• 2-3 years of experience as an Executive Assistant or similar position
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite (especially Excel) and/or Google Suite
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Great problem-solving skills with efficiency
• Can work independently
• Self-led and confident 

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: General Manager / AirBnb Specialist

Work Hours: Monday to Friday, 8:00 AM to 5:00 PM EST / 9:00 PM to 6:00 AM Philippine Standard Time

Holidays: US and/or Philippine holidays

Pay Range: $800-$1,500 per month

Company/Client Overview: 

Welcome to our company! your key to tailored stays across South Florida! Whether you seek a relaxing beachfront retreat or an urban oasis, our company crafts unforgettable experiences just for you. Our virtual assistant is here to personalize every detail, ensuring your stay is as unique as the vibrant destinations we serve. Discover the perfect blend of comfort and style – where your ideal getaway becomes a reality.

Responsibilities

• Manage Airbnb listings, including updating listing information, pricing, and availability
• Respond to guest inquiries and communicate with guests throughout their stay
• Coordinate check-in and check-out processes
• Handle any guest issues or complaints promptly and effectively
• Provide recommendations to guests for local activities, attractions, and restaurants
• Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
• Monitor and manage guest reviews and ratings
• Disputing reviews with Airbnb through understanding and referencing their Review Policy
• Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
• Financial reporting for clients monthly
• Invoicing clients and tracking invoices to make sure they are paid
• Communicate with cleaners to make sure properties are completed and pictures are provided, and needed supplies are reported

• At least 3 years of experience as an Airbnb virtual assistant is required
• Familiarity with the Airbnb platform and management tools
• Experience with using Hostaway is preferred
• Excellent communication skills, both written and verbal
• Strong customer service skills
• Attention to detail and ability to manage multiple tasks
• Ability to work independently and meet deadlines

About the Role

Job Title: Operations Manager

Reports to Chief Operations Officer

Work Schedule: Shifting Schedule

This role manages operational efficiency and assures the daily operations of the store ensuring that it runs smoothly and efficiently.

• Responsible for generating and analyzing daily sales reports, OPEX, P&L, and Inventory Management.
• Coordinate marketing strategies by using/ analyzing the latest trends to achieve targets based on the branch performance.
• Acquire good leadership skills to handle all concerns from subordinates to customers and provide necessary trainings needed by the frontliners.
• Handles internal and external stakeholders to ensure profitability of assigned brands and mitigating operational expenses.
• Supervise specific brand operations assigned by the Operations Head.
• Responsible for financial reports and competition analysis based on targets set by finance.
• Preparation and provide daily, weekly, monthly and annual reports on a timely manner.
• Understand sales opportunities of company-owned and franchise stores.
• Coordinating with the different departments regarding different concerns in the operations.
• Acquire best practices for training, seminars, and other related trends for the operational improvement of our company-owned and franchise stores.
• Proactively communicating any comments, concerns, and suggestions.
• Process improvement and process management.
• Propose, plan, and implement strategies that would complement new and existing programs of the brand to reach KPI.
• Spearhead opening of new stores. Process CTO (Clearance to Operate) in coordination with other departments.
• Control food costs at a minimum and push for volume sales.
• Ensure documentation of Business Permits and timely processing of renewals.
• Manage labor costs and manpower scheduling needed to optimize store operations.

Who We’re Looking For

We're looking for a detail-oriented individual with excellent interpersonal and communication skills. You're a problem-solver with a strong work ethic, able to handle sensitive information with discretion and maintain a high level of confidentiality. You thrive in a fast-paced environment and can manage multiple tasks simultaneously while maintaining your poise and professionalism. You will primarily act as the executive assistant to the CEO, as well as support the Chief of Staff. You will report to the Chief of Staff.

What You’ll Do

• Administrative Support: Manage and maintain executives' schedules, appointments, and travel arrangements, along with virtual travel support.
• Communication Management: Act as the point of contact between executives and employees/clients. Manage incoming and outgoing communication, including emails, Twitter DMs, etc.
• Data Entry and Maintenance: Accurately input data into various databases, spreadsheets, and systems. Update and maintain existing records to ensure data integrity. Perform regular data cleansing and validation procedures.
• Documentation and Reporting: Maintain comprehensive and organized records of tasks and activities. Generate reports and summaries as required.

What You’ll Bring

• 4+ years experience as an executive assistant or in a similar administrative support role.
• Proficiency in G-Suite, Slack, Notion, and other productivity tools.
• Familiarity with CRM and ATS platforms or ability to learn.
• Exceptional time management and organizational skills, with the ability to prioritize and manage multiple tasks.
• Strong written and verbal communication skills, including the ability to draft professional correspondence.
• Discretion and confidentiality when handling sensitive information.
• Ability to anticipate needs and take initiative to ensure the executives' schedules and projects run smoothly.
• A positive attitude, flexibility, and adaptability in a rapidly changing environment.

What You’ll Get

• You'll work with a dynamic team in a creative and fast-paced environment.
• You'll get a great salary and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work)
• You'll be challenged by ever-evolving solutions to our clients and their customer's needs.

• Responsible for developing and executing regional marketing strategies and plans to support business objectives and goals, including 2B and 2C metrics to drive demand
• Implement strategies to increase user leads and conversion rates through online and offline marketing
• Optimize conversion rates at each stage of the customer funnel, identifying and addressing potential drop-offs
• Collaborate with the product development team to identify opportunities for improving the application user interface and user journey
• Analyze marketing data on the coverage area’s customer funnel and commuting habits, and generate reports to measure the effectiveness of campaigns
• Work with creative team to coordinate and execute local and branding events
  Handle overall strategy and execution of regional campaigns, content management, partnerships, and digital marketing for assigned coverage area.
• Oversee on-ground campaign activations, working closely with the regional marketing teams and agencies to ensure seamless execution and maximum impact
• Monitor and manage the regional marketing budget to maximize ROI
• Responsible for gathering user feedback via FGDs and cascading this information to relevant internal teams in order to improve conversion and engagement

• Bachelor’s degree and above in relevant fields such as Marketing, business  administration/management
• Have a deep understanding of local market behaviour and pain-points, especially in the  transportation category in the Visayas Region (Cebu, Cagayan de Oro, Iloilo, Bacolod)
• Relevant working experience of above 5 years in a Regional Marketing function • Excellent marketing sense, strong communication skills in the assigned coverage area
• Optimistic, self-starter, and resilient 

• Freedom of work
• Work life balance
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant

Work Hours: Monday to Friday, 9:00 AM to 5:00 PM EST | 10:00 PM to 6:00 AM Philippine Standard Time (with flexibility depending on the client's needs)

Holidays: Flexible

Pay Range: USD 900 - 1,500 per month (depending on qualifications and skills)

Responsibilities:

PHASE 1

• Get imbedded in email inbox

• Create a triage system for email

• Folder emails that don’t need attention

• Develop a prioritization / action item summary from all emails received on a daily basis
• Feedback will be provided on that list for the next day actions
• Based on action list
• Schedule meetings and calls
• Book travel
• Keep large proactive projects top of mind
• Gift purchasing and other helpful tasks
• Specific Examples
• Signing routine documents
• Maintaining contact information
• Research Chase workforce development – allotting 15 hours for studying for series 7
• Schedule volunteer activities
• Send holiday gifts
• Assist in the logistics or planning of company events
• Triage 100+ emails daily
• Book flights and hotels for approximately 40-50 trips annually
• Schedule and track approximately 25 meetings weekly

PHASE 2

• Develop system for touching base to ensure high priority items receive attention
• Providing feedback on how to improve systems or process
• Help CEO and team with projects
• Event planning
• Travel
• Organization
• Meal ordering
• Fundraising / new deal pipeline management / follow up
• Scheduling calls / meetings
• Populating data rooms with information
• Basic research
• Powerpoint / Word / Email projects
• Design
• Drafting content
• Investor relations
• Work with team to organize the business
• All legal documents
• Regulatory information, including FEINs, bank account info, etc.

PHASE 3

• Move towards efficiency
• Bring learnings and think about ways to improve processes

Qualitative attributes we are looking for:

• Transparency
• Grit
• Take Ownership
• Team Oriented
• Think Differently
• Must be detail oriented and a self-starter
• Problem solving orientation

• At least 2 years of experience as an Executive Assistant supporting a foreign client
• Excellent verbal and written communication skills
• Proficient in Microsoft Office 365 (specifically MS Outlook, PowerPoint, Word, Excel, and OneDrive), Canva, and any CRM tool
• Comfort and interest in artificial intelligence and social media expertise is preferred

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : Executive Assistant

Work Hours : Flexible throughout the week but always available. Total hours will average 48 hours a week, and they will need to be available on weekends; in UK timezone.

Holidays : UK Holiday

Pay Range : $ 1,500 - 2,000 per month

Duties and Responsibilities:

• Conserves executives' time by reading, researching, and routing correspondence; drafting emails, letters, and documents; collecting and analyzing information; and initiating telecommunications.
• Manages complex and changing diaries, including scheduling, and negotiating appointments and meetings.
• Organizing associated and supporting documentation.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, and teleconferences.
• Coordinates and supports effective meeting organization and management while collecting key and detailed minutes, tasks, and deliverables and distributing these accordingly.
• Prepares and oversees the delivery of Business performance reports by collecting and analysing information.
• Provides historical reference by developing and utilising filing and retrieval systems; recording and distributing meeting discussions.
• Maintains and oversees filing and file systems for recording and storing information in a meticulous and detailed manner.
• Contributes to all team efforts by accomplishing related results as needed. Bringing
• communication and structure to the Business is essential to the role of a personal assistant.

• Minimum 2 years of experience
• Good to Excellent written and communication skills;
• Tools:  Office 365, Sharepoint, Teams, Trello (big plus), or similar tools to Trello, and Excel.
• Capable of interfacing with numerous people at every level of the company.
• Experience with typing correspondences, including minutes, emails, letters, memos.
• Expertise in: Reporting Skills, Supply Management, Scheduling, Organization, and Time Management. Presentation Skills, Equipment Maintenance, and Travel Logistics.

Position : Marketing Assistant

Pay Range : $800-1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

1. SEO: Proven expertise in Search Engine Optimization techniques.
2. Digital Advertising: Proficient in various digital advertising channels including SEM, social media, and PPC.
3. Social Media Marketing: Experience in creating and executing effective social media campaigns.
4. Analytics: Familiarity with GA4, Google Ads, Hubspot Reporting, and Big Query for data analysis.
5. Data Visualization: Proficient in Looker Studio for creating insightful visual representations of data.
6. Video Creation & Editing: Skills in creating and editing compelling marketing videos.
7. Automations: Experience with tools like Zapier, HubSpot workflows, and Pipedream for workflow automation.

PLUS:

1. Photo Editing: Proficiency in basic photo editing tools.
2. Web Scraping: Understanding of web scraping techniques.
3. Copywriting: Ability to create engaging and persuasive written content.
4. Cold Calling: Experience in B2B cold calling and communication.
5. B2B Content Creation: Skills in generating content tailored for B2B audiences.

Background / Personality Traits:

• Exceptionally well-organized: Capable of creating order from chaos and maintaining a structured approach to tasks.
• Conscientious: A love for systems and an inherent desire to ensure everything runs smoothly.
• Confident communicator: Proficient in written and spoken English with the confidence to ask questions and provide relevant suggestions.
• Digital Native: High digital tech IQ, preferably with a background in gaming.

Minimum Requirements:

• At least 1-2 years of relevant work experience
• Experience in SEO
• Knowledge in Digital Advertising: Proficient in various digital advertising channels including SEM, social media, and PPC.
• Familiarity with GA4, Google Ads, Hubspot Reporting, and Big Query for data analysis.
• Experience in creating and executing effective social media campaigns.
• Has experience in using the following: Zapier, HubSpot workflows, and Pipedream for workflow automation

Responsibilities / Tasks

• Develop and drive supply chain and procurement activities for the BU
• Secure availability of resources and materials, achieve the required performance targets in terms of cost and delivery time
• Synchronize the requirements of the customer with the flow of materials from suppliers in order to achieve a balance between, high delivery performances, low working capital, and low spend.
• Manage Continuous Improvement of supply-chain processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures.
• Ensure compliance to QHSE regulations.
• Drive internationalization of procurement activities
• Manage and coordinate key suppliers, assess supplier quality, secure priorities, availability of products and materials
• Define pricing and contractual conditions, negotiate discounts, and define terms of payment with suppliers
• Set and control saving targets for the relevant categories and track Implementation of cost reduction projects, ensure standard spend and savings reporting
• Lead projects for Make or Buy and drive for decisions & implementation
• Identify and assess key strategic suppliers for modules and complete machines
• Be the direct interface for Global Procurement & Supply Chain

Your Profile / Qualifications

• University, master’s degree in engineering or business administration or equivalent educational level.
• Min 10 years relevant experience in managing Supply Chain and
  Production in multinational companies
• Profound know how of supply/demand planning, warehousing and logistics in multisite environments
• Management Experience ((at least 5 years)
• Proficiency in ERP-systems (SAP) and Business Intelligence reporting Financial acumen.
• Experience in supplier management
• Experience in leading and implementation of corporate Supply Chain networks
• Profound project and change management skills
• Profound know how of international contract management
• Negotiation experience across the global supplier markets
• English, local language, and preferably further languages
• Profound leadership skills
• Entrepreneur in Supply Chain and Production.
• Keeps the overall BU needs and targets in focus, with a holistic view on performance impact
• Analytical capabilities, problem solving skills and ability to think strategically
• Adapts well to changes in assignments and priorities
• High performance and result orientation
• Outstanding organizational skills
• Track record of having good business sense and judgment in making decisions
• Intercultural experience and skills
• Strong communicator, good networker
• Strongly innovative thinking and change competence
• Work experience both in complex matrix and centralized organization

Did we spark your interest?
Then please click apply above to access our guided application process.

Position Description – Accounting Assistant

About the Role
As an Assistant Accountant in a fast-paced retail company backed by private equity, you will play a crucial role in supporting the finance and accounting team. The company is experiencing rapid growth, and this position offers an exciting opportunity to contribute to its success. You will work closely with the accounting team, assisting with various financial tasks, ensuring accurate financial records, and supporting the overall financial operations of the organization.

More specifically your responsibilities will include:

• Cash management including the process the bank reconciliations.
• General Ledger Maintenance: Assist in maintaining accurate and up-to-date general ledger entries, including journal entries, reconciliations, and adjusting entries as required.
• Payroll Processing: Take ownership of the weekly payroll process, ensuring accurate and timely processing of employee payroll. This includes reviewing timesheets, calculating wages, deductions, and overtime, and maintaining employee records related to payroll.
• Accounts Payable and Receivable: Support the accounts payable and accounts receivable functions by processing invoices through lightyear, verifying billing accuracy, preparing payment schedules, Tax and super payments , and managing vendor and customer inquiries.
• Financial Reporting: Assist in preparing financial statements, management reports, and other financial analyses to support decision-making processes. Collaborate with the accounting team to ensure timely and accurate reporting.
• Inventory Control: Work closely with the inventory management team to reconcile physical inventory counts with financial records, analyze variances, and contribute to inventory valuation processes.
• Expense Management: Assist in reviewing and reconciling employee expense reports, ensuring compliance with company policies and timely reimbursement.
• Financial System Support: Assist in maintaining and enhancing financial systems, including ERP software, by identifying opportunities for process improvement and troubleshooting issues.
• Compliance and Audit Support: Collaborate with external auditors, providing necessary documentation and support during yearly audits, ensuring adherence to internal/external financial controls and regulatory requirements.
• Ad-hoc Analysis: Support the Financial Controller, accounting team and Leadership team with ad-hoc financial analysis and projects, providing accurate and insightful information to aid in decision-making processes.

What you’ll need:

Reporting to the Financial Controller, this role is focusing on bookkeeping, accounting and payroll. You will need to demonstrate:

• Bachelor's degree in Accounting, Finance, or a related field. CPA Preferred but not essential
• Minimum of 2 years of experience in accounting or finance, preferably in a fast-paced retail environment.
• Strong understanding of financial reporting standards.
• Proficiency in accounting software (Xero) and Microsoft Excel (Advance); experience with other ERP systems is a plus.
• Experience with payroll processing software and knowledge of (Australian) payroll regulations and compliance.
• Excellent analytical skills with a keen attention to detail.
• Ability to work in a fast-paced and dynamic environment, managing multiple priorities and meeting deadlines.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional and cross borders teams.
• Highly organized and proactive, demonstrating a strong work ethic and a willingness to take initiative to streamline processes.
• Familiarity with private equity ownership structures and related financial processes is an advantage.

What’s in it for you:

Joining as an Assistant Accountant offers a unique opportunity to contribute to a growing retail company while gaining valuable experience in a fast-paced environment. If you are a detail-oriented and driven professional with a passion for accounting and finance, we invite you to apply and be part of our dynamic team and a Supportive leadership structure.

Join the A-Team and experience the A-Life!

Main Accountabilities

Assist with preparation of month-end accounts for head office and portfolio companies

• Assist with the preparation of month-end accounts for head office and portfolio companies including collation and input of portfolio company TB’s
• Accounting journals and management of payment processes where required
• Providing analysis and commentary of significant movements month on month or to budget and investigating significant variances
• Performance of head office reconciliations including fixed assets, cash, accounts payable, employee liabilities

Assist with reporting and compliance obligations

• Preparation of monthly BAS, GST and FBT returns
• Assist with the coordination the completion and audit of full year Statutory Financial Statements
• Roll forward and populate monthly reporting packs and templates required by Exco and shareholders
• Collation and consolidation of budget templates

Projects and Other

• Assist roll out of any head office finance initiatives e.g. standardisation of reporting templates, implementation of new accounting standards
• Report and liaise directly with other members of the finance team, assist with ad hoc duties.
• Escalate and report system related issues and errors
• Assist in the onboarding of new acquisitions into the Software Combined reporting cycle  
• Building relationships and responding to any portfolio or head office stakeholder queries;

Key Skills & Competences 

• Degree qualified (Bachelor of Business or equivalent, with an accounting major)
• 2+ years of accounting/bookkeeping/audit experience, previous experience in SAAS companies desirable but not essential
• Previous experience of consolidations of multi jurisdiction groups also desirable but not essential
• Possess a sound understanding of, and exposure to, Accounting Standards namely AASB 116 Property, Plant & Equipment; AASB 16 Leases; and AASB 138 Intangible Assets.
• Proficiency in Microsoft Office and strong computer skills
• Experienced in using Xero, MYOB Advanced and Netsuite (preferred)
• Team player and can work independently
• Attention to detail and task accuracy
• Strong planning and problem-solving skills

Join the A-Team and experience the A-Life!

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be our evangelist to kick off and develop our retail journey in the Philippines! You are responsible for operational and customer excellence, training and people development, financial profitability of our stores and retail expansion in the Philippines.

You will play a pivotal role in developing a positive culture in our retail team and a cohesive omni experience, working closely with HQ to identify opportunities and establish strategies to increase brand equity, best in class customer experience and store performances in the market. Reporting directly to the Regional Head, you will analyse, interpret and report operational business results to ensure that the overall success of our stores is attained.

You should have/be

• A genuine interest in all things female - you genuinely want to be part of a movement to inspire young girls and women in The Philippines to feel empowered and independent
• A track record of extreme ownership and delivering tangible results with a proactive, hands-on approach
• A team player, a self-starter, decision maker, performance-driven attitude, gap spotter, captain of the ship
• You are a strong leader with communication skills and a passion for people to coach, train, mentor a large retail team and to build trusting relationships with customers and external stakeholders
• Comprehensive understanding of all the omnichannel levers with the ability to interpret the insights and agility to drive commercial growth
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash , roster building, staff training and coaching, stock taking, and recruitment.
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together; A Growth Mindset!!

Main responsibilities

People: Team Management & Leadership

• Meet company KPIs by leading, coaching, and mentoring stores team to create a strong and positive Love, Bonito team culture inline with our values and mission
• Develop a high performing, highly driven, positive and collaborative working environment and champion employee engagement by building internal career development, skills and capabilities
• Develop meaningful and relevant Incentives & commissions scheme for retail staff

Processes: Retail SOPs & Operations

• Build automated processes to increase productivity and ensure internal audits, procedures and efficiency in all store operations aspects
• Analyse all opportunities and recommend ways to optimise customer journey, improve our Retail SOPs: store conditions, layout, displays, merchandising, campaigns, launches, staff services, omnichannel features etc
• Support locally new stores opening process (site handover, POS system implementation)

Performances: Sales results

• Run and lead weekly performance reviews with the local to deep-dive into issues (must understand the why), develop next steps and ensure that business is on track with targets
• Monitor and optimise inventory; ensure tight inventory management and health with distribution channel strategy and processes for clearance
• Develop NPS score with a customer centric approach (reviews, collecting omnichannel insights)

Partnership: Cross functional internal collaboration and external strategic relationships

• Collaborate closely with HQ departments (Merchandising, Training, Retail Ops, VM) for the new store openings and stores operations
• Report to senior management on progress and issues by constantly evaluating performance using key metrics and address issues to improve it
• Build external strategic partnerships with 3rd party vendors (Global Contractors, Malls Landlords)

High Level KPIs

• Retail Sales/Revenue Growth/Productivity
• Customer Service Excellence/NPS
• Store Operations/Visual Merchandising Excellence
• Store staff retention rate

Qualifications & Experience

• 7+ years working in a fast-paced high growth consumer/retail company (fashion is a plus)
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better
• Strong leadership and interpersonal skills, able to motivate and lead the retail team
• Analytical, numerate and proficient in Excel and other analytics tools
• Minimum of experience in managing a retail team(s) - both front and back of house

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job Title: Executive Assistant

Salary Range: $800 - $1200 per month (DOE)

Working hours: Monday to Friday, Flexible; total of 40 hours/5 days a week;  Overlapping two hours between 3-5 PM EST

Join our dynamic team! We are seeking a skilled Executive Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Duties and Responsibilities:

● Help out with a variety of business / personal tasks. The scope would be purely administrative to start but could expand over time as familiarity/trust builds.

● Manage executive calendars, including scheduling meetings, conference calls, and appointments

● Coordinate travel arrangements, including booking flights, hotels, and ground transportation

● Prepare and distribute meeting agendas, take minutes, and organize necessary materials

● Screen and direct phone calls and emails, responding where appropriate

● Draft, proofread, and edit correspondence, reports, and other documents

● Assist with the preparation and organization of presentations and reports

● Conduct research on various topics and compile information into useful and organized formats

● Organize and maintain both digital and physical files and records

● Handle sensitive and confidential information with discretion and maintain strict confidentiality at

all times

● Anticipate and proactively address the needs of executives to ensure their time is maximized

effectively.

• At least 2 years of proven experience as an Executive Assistant or in a similar administrative role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficient in office software (e.g., MS Office, Google Workspace).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Detail-oriented with a proactive and problem-solving mindset.
• Discretion and confidentiality in handling sensitive information.

*This position is for all candidates located ONLY in the Philippines*

Required language(s): English.

A Medical Virtual Assistant is a specialized virtual assistant who focuses specifically on providing remote administrative and technical support to healthcare professionals. As a Medical Virtual Assistant, you will be providing a wide range of services, including managing medical records, appointment scheduling, transcribing medical reports, assisting with telemedicine arrangements, handling insurance claims and billing, and ensuring compliance with HIPAA regulations. You are expected to be skilled in using various electronic health record (EHR) and practice management software systems to efficiently handle medical administrative tasks. Medical Virtual Assistants help healthcare professionals streamline their administrative workload, improve efficiency, and focus more on patient care, even when they are not physically present at the medical facility.

Responsibilities:

• Appointment scheduling and calendar management
• Patient communication
• Documentation and record keeping
• Billing and Coding Support
• Medication and prescription management
• Virtual team collaboration
• Data entry and organization
• Insurance verification
• Insurance pre-authorizations

• Excellent English communication and interpersonal skills (oral and written), with the ability to build relationships with clients and colleagues
• At least 2 years of work experience in BPO / Customer Service
• Proficient in virtual office tools, EHR systems, and communication platforms
• Excellent written and verbal communication skills in English are essential.
• Strong customer service and critical thinking skills
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• High school diploma or equivalent
• Willing to work in Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Skills

• Customer Service
• Technical including MS Office and EMR systems
• Adaptability to virtual technology
• Organizational skills
• Attention to detail
• Data Entry including calendar management/appointment setting
• Ability to follow instructions well

Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US$5 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!