Job Title: Virtual Assistant

Working Hours: Monday to Friday 9 am to 5pm EST

Salary Range: 1500 USD to 2000 USD

About the Role:

They are currently seeking an experienced Virtual Assistant with proven experience in supporting and helping CPAs research needed data to complete tax studies for investment properties.

Responsibilities:

• Organizing and labeling data clients provide to us and updating client databases and CRM
• Making reports, Research, and admin tasks
• Perform data entry and maintain accurate records
• Handle general administrative tasks as assigned

Qualifications:

• Previous 5 years of experience as a virtual assistant or in a similar role
• Excellent communication skills, both written and verbal
• Strong organizational and problem-solving
• Proficiency in Excel, Google Sheets, Microsoft Word, PDF editing, and Internet research
• Ability to work independently and meet deadlines

If you are a detail-oriented and self-motivated individual with excellent administrative and communication skills, we would love to hear from you. Join our team at Support Shepherd and make a difference in assisting businesses worldwide!

Holidays: TBD

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s)

The HR Manager plans, directs, and coordinates the overall HR functions of an organization. He/she oversees the recruitment, compensation, and benefits administration; HR Policy and Procedure Implementation and review, training and development, compliance to regulatory bodies, performance appraisal management and consults with the executive for strategic planning and serves as a link between an organization’s management and employees.

Responsibilities:

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

· Manage the recruitment and selection process

· Handles staffing issues, such as mediating disputes and directing disciplinary actions

· Work with the training manager to ensure the implementation of the training and development programs of the company

· Oversee and manage a performance appraisal system that drives high performance

· Payroll and Compensation and Benefits Administration

· MIS and HR Database Management

· Report to management and provide decision support through HR metrics

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We are looking for an outgoing and creative Social Media Content Manager to join our team!

This full-time position will be completely remote. We welcome applications from recent graduates as well as seasoned professionals. Social media content creation and social media management experience is required. The Social Media Content Manager will work directly with the owners & management. The owners are actively involved in the daily operation of the business.

Position: Social Media Content Manager

Working Hours: Monday to Friday, 9 AM - 5:30 PM EST Time zone (open to more flexible schedule)

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

About the Company:

A marketing firm specializing in social media, located in Charlotte, North Carolina.

Responsibilities:

The primary responsibility of the Social Media Content Manager will be to create high-quality social media graphics and captions for our clients. Our clients are US-based and are in basically every industry.

This job is best for someone who:

• Wants a job where he/she can work completely remotely
• Wants to be part of a fast-growing company
• Likes designing social media graphics
• Has expert knowledge of Canva and/or Illustrator

• Exceptional communication skills (both written and verbal)
• Expert knowledge of English grammar
• Must be extremely detail-oriented from a graphic design standpoint
• Demonstrated ability to problem-solve and ensure client satisfaction
• Organized and able to manage time effectively
• Ability to prioritize tasks and meet deadlines
• Working knowledge of Google Drive products
• Expert knowledge of Canva and/or IllustratorDigital Marketing experience is highly preferred
• Intermediate knowledge of Facebook, Instagram, LinkedIn, and Twitter is highly preferred
• Must be able to complete miscellaneous other tasks relating to social media content creation, social media management, digital marketing, and administrative duties.

Position: Executive Assistant

Working Hours: Monday to Friday; 9am - 5pm MST

Salary Range: USD 900 - USD 1,300/month

Main Responsibilities:

● Provide comprehensive assistance across diverse tasks, including but not limited to legal

matters, financial tasks, and investor reporting.

● Calendar Management: Efficiently organize and manage the executive's schedule, ensuring appointments, meetings, and deadlines are coordinated seamlessly. Anticipate potential conflicts and proactively resolve scheduling issues.

● Communication Coordination: Serve as a central point of contact for internal and external communications. Draft and respond to emails, messages, and other correspondence on behalf of the executive, maintaining professionalism and confidentiality.

Qualifications:

● Minimum of 2 years of experience as an Executive Assistant.

● Has prior experience in Bookkeeping and proficient in using Bookkeeping software such as QuickBooks and Xero.

● Meticulous and extremely detail oriented

● Above-average to excellent communication and written skills.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Sales Development Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (CST) / 10PM to 7AM (PH Time) 

Salary Range:  $1200-$2000 / Monthly 

ABOUT THE COMPANY
Our purpose is to assist leaders driven by making a positive impact in embracing their true potential, resulting in benefits for others and the glorification of God. The company was established in June 2020 based on the belief that growth is advantageous for everyone involved. Since then, our team has supported numerous leaders and teams across the nation in fostering healthy growth through coaching, team training, and educational initiatives.

ABOUT THE ROLE:

We are seeking a highly motivated and experienced Sales Development Manager to join our team. As a Sales Development Manager, you will play a crucial role in driving our sales efforts by proactively reaching out to prospects through various communication channels. This role requires a self-starter with excellent communication skills and a proven track record in outbound prospecting.

RESPONSIBILITIES:

• Call prospects, engage in meaningful conversations, and identify potential business opportunities.
• Utilize email and text messaging to reach out to prospects and nurture relationships.
• Document all sales activities and context in Asana for effective communication and collaboration.
• Schedule and execute sales activities in Asana, ensuring timely follow-ups and task completion.
• Set and accomplish goals for sales activities to contribute to overall team success.
• Participate in weekly Marketing Accountability meetings and represent the Sales team.
• Collaborate with the coaches to enhance sales skills and strategies.
• Guide prospects through the company's Free Trial, providing exceptional support.
• Work closely with the COO to operationalize and maintain sales standards.
• Conduct weekly recorded self-evaluations based on the role’s success statements.

QUALIFICATIONS:

• Proficient in Asana, Zoom, or similar tools for task management and communication.
• Experience with phone software like AirCall or similar platforms.
• Some prior experience in prospecting is helpful.
• Minimum of 3 years of experience in outbound prospecting.
• Strong communication skills, especially when dealing with US-based businesses.
• Proven success in closing deals and achieving sales targets.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Marketing and Recruiting Manager

Working hours: Monday to Friday, 8 AM - 4 PM CST / 10 PM - 6 AM Philippine Time

Holiday/s: US and/or PH Holidays

Salary Range: $1,000-$1,500/month

About the company:

We are a diversified and growing wastewater management company seeking a highly organized and talented individual to join our team as a Marketing Manager / Recruiting Manager. This remote position offers the opportunity to work in a critical role of a growing company and meaningfully contribute to it’s continued success.

Duties and responsibilities:

Marketing Manager (Approximately 50%):

• Develop and execute marketing campaigns for both brands across multiple channels including direct mail (postcards), digital (SEO, PPC, social), and guerrilla (door hangers, call scripts, community involvement, etc.)  

• Collaborate with third-party marketing vendors to implement the marketing plan and measure results.

• Monitor campaign results and provide weekly reports to the president.

• Contribute innovative ideas to enhance brand visibility and engagement.

Recruiting Manager (Approximately 50%):

• Actively recruit technicians, entry-level general laborers, and customer service representatives to work within a single company brand or across multiple (depending on role).

• Post job openings on third-party job boards and monitor and adjust strategy based on results.

• Screen and assess candidate qualifications.

• Conduct first-round phone interviews and coordinate second-round in-person interviews with onsite team members for qualified candidates.

• Collaborate with HR and hiring managers to ensure a smooth recruitment process.

• Proven experience in marketing and recruiting for US-based companies.

• Strong understanding of digital marketing strategies and campaign implementation.

• Familiarity with third-party marketing vendors and effective collaboration.

• Demonstrated success in recruiting technical and labor positions.

• Excellent communication and interpersonal skills.

• Ability to work independently and meet deadlines.

Hi! We’re Smartsourcing, looking for a Procurement Admin Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

The Training & Quality Manager will be responsible for overseeing the daily training and quality management operations aimed at achieving business objectives.

This encompasses, but is not restricted to, developing & executing the project’s quality assurance strategy, implementing the end-to-end training and development roadmap, and identifying opportunities for continuous improvement initiatives, ensuring the realization of benefits, and maintaining effective communication with clients, Player Engagement leadership and stakeholders.

Training Responsibilities

• Design and develop comprehensive training programs (PST to Nesting) for new and existing employees, ensuring alignment with organizational goals.
• Oversee training sessions covering diverse topics such as product knowledge, customer service skills, and company policies.
• Identify performance opportunities and strengths among team members.
• Develop individualized training plans to enhance the skills and capabilities of each staff member.
• Produce a variety of training materials, including manuals, presentations, and multimedia content.
• Implement continuous improvement initiatives in training programs based on feedback, evaluations, and industry best practices.
• Work closely with the Operations team to ensure that training programs align with operational goals and client requirements.
• Implement systems for evaluating the effectiveness of training programs and gather feedback from participants.

Quality Management Responsibilities:

• Develop and implement a quality monitoring program to assess the performance of Player Engagement agents.
• Ensure that agents adhere to organizational policies, industry regulations, and client-specific requirements.
• Conduct root cause analysis on quality issues, identifying underlying problems and implementing corrective actions.
• Conduct calibration sessions to ensure consistency in quality evaluations among different evaluators.
• Define and track key performance indicators (KPIs) related to quality, providing regular reports to management.
• Work closely with clients to understand and meet their quality expectations, address concerns, and implement improvement initiatives.
• Implement continuous improvement initiatives based on quality metrics, client feedback, and industry best practices.
• Analyze data related to quality performance and prepare reports for management and clients.
• Emphasize a customer-centric approach to quality, ensuring that service delivery meets or exceeds customer expectations.

Collaboration with Global Support Teams:

• Collaborate with other departments, such as Talent Acquisition, Global L&D and Global QC, to address cross-functional concerns issues

Technical Skills:

• Written & Spoken Communication Skills (Advanced)
• Training Needs Analysis (Advanced)
• Training Design & Development (Advanced)
• Training Evaluation (Advanced)
• Program Management (Advanced to Strategic)
• Instructional Design (Intermediate)
• Learning Management Systems (Intermediate)
• Knowledge Management (Intermediate)
• Quality Monitoring and Evaluation (Advanced)
• Quality Management Tools & Systems (Intermediate to Advanced)
• Data Analytics (Intermediate to Advanced)
• Presentation Skills (Advanced)
• Root Cause Analysis (Advanced)
• MS Office and/or Google Suite (Intermediate to Advanced)
• Excel and/or Google Sheets (Intermediate to Advanced)

Behavioral Skills:

• Coaching & mentoring (Advanced)
• Stakeholder Management (Advanced)
• Team Building & collaboration (Advanced)
• Creativity & Design Thinking (Intermediate to Advanced)
• Performance Management (Advanced)
• Change Management (Intermediate)
• Sense of Urgency & Ownership (Advanced)

Work Experience:

• At least 3 years of experience in Training & Quality Management, preferably in a shared service or BPO organization.
• Strong grasp of the ADDIE model or similar ISD and/or training methodology
• Demonstrated ability to build relationships and effectively connect with stakeholders.
• Experience coaching & mentoring new team members.
• Proven track record of Training and Quality Program Management for programs with over 200 team members.
• Proven ability to solve program level learning challenges.

Educational Background:

• Bachelor's Degree in Business Administration, Organizational Development, Human Resources, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience
• Six Sigma, COPC, CLDP, ISD and/or Coaching certification is an advantage

• Hybrid work setup
• Non-taxable Allowances
• Paid Time Offs
• Annual Corporate Bonus
• HMO and Life Insurance

Role Information: EN

Studio: KWM

Area of Work: Player Engagement

Location: Asia Pacific, Philippines, Pasig

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Position: Legal Assistant

Working Hours: Monday to Friday, 48hrs/week EST (TBD with client)

Salary Range: 1000 – 1200 USD

About the company:

We have been proudly serving residents of the Bronx community for over 40 years. Practice areas include Personal Injury, Medical Malpractice, Slip & Fall cases, Motor Vehicle Accidents, and Premises Liability.

Duties and Responsibilities:

• Assist paralegals and legal officers in their daily tasks and assignments
• Draft, review, prepare, and process legal documents efficiently and accurately
• Summarize medical records, create treatment/event timelines, and develop chronological medical summaries
• Complete application forms and submit them for review by the Supervisor
• Handle the filing of legal documents with U.S. government agencies
• Keep clients informed by monitoring and coordinating the status of filed applications and providing regular updates
• Establish and maintain organized client records and files
• Conduct legal research to support case-related tasks and assignments
• Undertake other job-related duties as they arise from time to time

• A fast and reliable internet connection (at least 100 mbps)
• Working back-up internet connection (mobile data not included)
• In-home office setup including Windows Computer (including webcam) with the most recent version of MS Office installed (all programs; Word, Excel, and Outlook)
• No less than 8 GB RAM
• Minimum of Intel Core i5 processor or equivalent.
• Adobe Acrobat Pro or any PDF editor
• Note: Mac does not support some of the required applications needed for the role

Qualifications:

• At least 1 year of experience in a similar role
• Proficient in Microsoft Office
• Bachelor’s Degree in relevant fields preferred
• Excellent communication and interpersonal abilities
• Proficiency in using office software and legal research tools.
• Willing to stay in the company for 3 years or more

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

HEADLINE

Are you detail-oriented with a passion for European custom-designed and fine furniture? Do you have experience in managing shipments and inventory? If so, we have an exciting opportunity for you to join our valued client, a furniture retailer with showrooms in Sydney and Melbourne, Australia.

We are seeking an ADMINISTRATIVE ASSISTANT to ensure timely delivery, maintain precise records on shipments, and assist the Finance team in relation to suppliers and shipments.

This is a full-time role, Monday to Friday, Dayshift.

This is an office-based position in central Cebu City.

The expected start date is February 2024.

ABOUT THE ROLE

We are seeking an ADMINISTRATIVE ASSISTANTto join a close-knit team in Australia. Your role will involve managing communication with suppliers and freight forwarders, ensuring the purchase order's accuracy and completeness, and overseeing the shipment process. Your great work will contribute to minimising delays, reducing costs, and improving overall efficiency, which can contribute to the success and profitability of the business.

 RESPONSIBILITIES

·        Respond to emails received from suppliers and freight forwarders and promptly reply to any inquiries or requests they may have.

·        Ensure that all purchase orders have been confirmed by the team, the information is complete, and the data is entered into the system.

·        Coordinate and manage the shipment process for furniture orders, both domestically and internationally.

·        Collaborate with suppliers, freight forwarders, and logistics partners to ensure timely transportation of goods.

·        Prepare and organise shipping documentation, including customs paperwork for international shipments, in compliance with regulations.

·        Track and monitor shipment progress, regularly updating internal teams and customers.

·        Proactively address any shipment-related issues, such as delays or discrepancies, in a timely and effective manner.

·        Work closely with the production team to ensure accurate packing and preparation of orders for shipment.

·        Maintain accurate shipment records and update relevant systems and databases.

·        Monitor transportation costs and identify opportunities for cost optimisation while maintaining quality and timeliness.

·        Assist the finance team in managing accounts receivables, payables, and reconciliations.

·        Stay up-to-date with industry regulations, best practices, and emerging trends in shipping and logistics.

·        Bachelor’s degree in Business Administration or similar.

·        At least three (3) years in a similar role, preferably with an Australian small to mid-size company.

·        Knowledge of the furniture industry is an advantage.

·        Proficiency in Microsoft Office 365, particularly MS Excel, is a must.

·        Strong attention to detail and exceptional analytical and problem-solving abilities.

·        Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively.

·        Ability to work independently and collaboratively as part of a team in a fast-paced, complex process-driven industry environment.

·        Strong sense of accountability and reliability to produce quality output in line with internal processes.

·        Excellent verbal and written English and interpersonal skills to interact with team members effectively.

·        High level of discretion and professionalism when handling sensitive financial information.

BSA Solutions, Inc. emphasizes in:

·        Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.

·        Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.

·        Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.

·        Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.

·        Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.

·        Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.

·        Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.

·        Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present,

·        Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.

Property Conveyancing Manager

Department: Property Transactions Department

Key Organizational Relationships

Reports to: Chief Operations Officer

Supervises: Future Property Conveyancing Paralegals

Role Objective

As a Property Conveyancing Manager at Cosy Hauz, you will be leading the Property Transactions department. You will be responsible for managing a team of Property Conveyancing Paralegals and overseeing all aspects of the property conveyancing process. Your main goal will be to ensure that property transactions are conducted smoothly and efficiently, while maintaining high levels of accuracy and compliance with legal requirements.

Duties and Responsibilities

• Oversee and manage the daily operations of the Property Transactions department
• Supervise a team of Property Conveyancing Paralegals, providing guidance and support
• Review and approve property transaction documents and contracts
• Ensure compliance with legal and regulatory requirements
• Collaborate with external stakeholders such as lawyers, mortgage brokers, and estate agents
• Resolve any issues or disputes that may arise during the conveyancing process
• Monitor and report on the progress of property transactions
• Implement and improve processes and procedures to increase efficiency and accuracy
• Train and develop the skills of the Property Conveyancing Paralegals
• Stay updated on changes in property conveyancing laws and regulations

Requirements

• Proven experience as a Property Conveyancing Manager or similar role
• Strong knowledge of property conveyancing laws and regulations
• Excellent leadership and managerial skills
• Ability to prioritize tasks and meet deadlines
• Attention to detail and high level of accuracy
• Strong communication and negotiation skills
• Ability to work well under pressure
• Proficient in property conveyancing software
• Bachelor's degree in Law or related field preferred

• Proven experience as a Property Conveyancing Manager or similar role
• Strong knowledge of property conveyancing laws and regulations
• Excellent leadership and managerial skills
• Ability to prioritize tasks and meet deadlines
• Attention to detail and high level of accuracy
• Strong communication and negotiation skills
• Proficient in property conveyancing software
• Bachelor's degree in Law or related field preferred

a. SSS, PHILHEATH & PAGIBIG

b. Paid Leaves up to 25 days annually

c. Work Equipment Subsidy

d. HMO Day 1

e. Rewards and Perks

f. Performance Bonus

LOOKING FOR FILIPINOS AND PHILIPPINE-BASED CANDIDATES

Position: Virtual Assistant

Work Hours: Tues and Thurs only, 9AM – 5PM PST|1AM – 9AM Phil. time|Mon, Wed, Fri - flexible time

Pay Range: $800 - $1000 monthly

• Archiving projects on our CRM using specified tasks on the checklist.
• Managing platforms such as Daylite, Box.com, Vimeo, WordPress, and Notion for seamless project coordination.
• Recording and documenting past music licenses on Notion.
• Uploading and showcasing work on our WordPress page.
• Adding relevant project information to entries in our CRM.
• Executing additional tasks as required to support the team.

• Experience in the music industry, with a solid understanding of its dynamics and processes.
• Genuine interest in the music industry, showcasing passion and dedication.
• Proficiency in using CRM systems, specifically Daylite.
• Familiarity with online platforms such as Box.com, Vimeo, WordPress, and Notion.
• Strong organizational skills with the ability to manage and prioritize tasks efficiently.
• Excellent communication skills and the ability to work collaboratively in a virtual environment.

· Customers coordination for past due balances in a prompt and professional manner by phone call and/or in writing

communication.

· Ability to check and follow up with internal departments for any disputed invoice, such as Accounting, Operations, and

Sales. Consequential actions are monitored closely;

· Ability to understand and discover for non-payments and to obtain payment commitment;

· Attention to customer queries related to their balances while providing reports, copies of invoices and/or any;

· Allocation of payment on a timely manner to ensure that customer’s accounts are up-to-date at any time;

· Ensuring thorough handling of Accounts Receivable report and month-end closing activities on time;

· Ensure compliance with requirements of local government relates to Accounts Receivable and Collection;

· Must possess effective communication and interpersonal skills required to interface with customers and members of

other departments;

· Participate actively on all required team meetings.

· Monitoring of CWT and proper coordinate with customer.

· Compliance with the work procedures & data privacy

· Performs other duties as assigned by direct superiors and managers.

· Bachelor's Degree in Accountancy or any related field;

· Preferably experience in logistic/ freight forwarding environment;

· Must have at least 1 years experience in Accounts Receivable and Collections;

· Knowledgeable in Microsoft Office especially in Excel;

· Ability to work in fast-paced environment with high performance quality;

· Proactive and capable to handle of responsibility;

· Strong analytical skills and attention to details;

· Able to work under pressure

WHAT WE OFFER

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability.

We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Company Benefits:

• Medical Insurance
• Group Life Insurance
• Paid Leaves
• Medical and Optical Reimbursement
• Birthday Token

Passion.io’s goal is to make the world more confident and passionate. We do this by empowering Creators to launch highly impactful mobile apps for a fraction of the cost. We are an international remote team of 50 people, supporting 8,000+ Creators and 700k+ end-users from all over the world.

We have an exciting opportunity for a Customer Success Manager to join our team. If you are an experienced professional with 1 or more years experience interfacing directly with customers and able to use and apply playbooks and health scores to be successful in your current role - we would love to meet you!

What you'll bring to the team

• Technical role experience interfacing directly with customers is essential
• 1+ years’ experience in the role of CSM or similar (customer education, onboarding at SMB or Enterprise level)
• SaaS Direct experience 
• Experience implementing or streamlining processes around CSM support cycle
• User experience with CSM tools (ie. Salesforce, Hubspot, Intercom, Zendesk etc)
• Experience using playbooks and health scores 
• Tenacity and Grit to solve problems and improve quality of support to our key creators
• Customer obsessed mindset
• Upselling/closing skills
• Understanding key moments across the customer lifecycle that matter and how best to proactively engage
• Ability to customize/tailor support experience by segment / use case
• Technical ability *(from support side of product, API’s, Integrations, marketing, copy)
• Organization / planning skills
• Copywriting and Verbal Communication skills 
• Fluent in English

NOTE:  Willingness to work North American time zones is essential!!!!

What you'll be working on

• Managing a portfolio of our premium customers, across the entire lifecycle.
• Further test and improve playbooks, aligning to key moments that matter for time to value, feature adoption, expansion, and renewals.
• Really dig into data to pull actionable insights that help to guide and measure.
• Engage proactively with your clients, ensuring high engagement and activity rate from customers.
• Ensure your customers maintain high health scores, and proactively and creatively engage and solve for those who don’t.
• Collect and share insightful feedback from our customers back into other CS teams, marketing, and product.
• Work closely with other teams on cross-functional projects/OKRs aimed to improve retention.

What we offer you 

Position : Executive Assistant

Working Hours : 10 am - 7 pm EST

Salary Range : 800-1000 USD

ABOUT THE ROLE:

As an Executive Assistant, you play a pivotal role in supporting our client with both personal and business tasks, with a specific focus on managing their real estate portfolio. Your responsibilities include engaging with real estate investors through effective phone communication. Proficiency in essential tools such as Microsoft Office (Outlook, Excel, PowerPoint) and email is crucial. We value your ability to independently tackle tasks, demonstrating at least 1 year of experience in a similar role. As a go-getter, you'll thrive in our dynamic work environment, contributing to the client's success.

SCOPE OF WORK:

• Assist the client with personal and business tasks
• Support in managing real estate portfolio
• Engage in communication with real estate investors via phone calls
  

MINIMUM REQUIREMENTS:

• Proficienct in Microsoft Office (Outlook, Excel, PowerPoint)
• 1 year of relevant experience
• Ability to independently figure out tasks
• Proactive and self-motivated go-getter

Position                           : Product & Client Manager

Holidays                     : US or PH Holidays

Salary Range                        : 1000-2000 USD per month

Working Hours           : South African working hours; 9 am to 5 pm  (to be confirmed with their colleagues/team, this might change)

About the Company

A world-leading web-based platform that brings automation and simplicity to managing your equity or cash-based employee incentive plans.

Main Responsibilities

• Be involved with the Client Management and Migration teams to onboard new clients and client information onto the company platform
• Assist clients with incentive scheme related queries and in using the system
• Participate in the development of new and existing features, including feature conception, design and wireframing tasks. Interact with the developers and clients to ensure the features are successfully implemented and signed off between stakeholders.
• Implement and advise on the technical aspects of company's share plan product
• Maintain client relationships and offer new or existing solutions to existing clients
• Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements
• Create and provide training to clients in using the platform

• 3 – 6 years of experience in Product and Client Management
• Financial background with a relevant Bachelor’s degree
• Strong academic record & technically proficient in finance
• Strong Excel skills are a prerequisite
• Analytical and problem-solving skills
• Excellent communication skills (verbal and written)
• Capable of leading client meetings
• Adept at working in both team environments and alone (self-starter)
• Knows how to prioritize tasks and provide excellent service
• Deadline-driven and can work under pressure

Nice to haves

• Software development knowledge/experience
• CFA, Level 1, 2, or 3
• Computation and Applied Mathematics Degree or Financial Math's Degree or similar

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage of new tools and business processes and minimize resistance to changes. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact Visa’s employees. The candidate will support project teams in integrating change management activities into their project plans and apply a structured methodology while leading change management activities. Responsibilities also include:

• Design, develop, execute and manage organizational change management strategies and plan

• Design, develop, deliver, and manage communications strategies, plans and deliverables to communicate about changes to tools and processes across the CIT organization and Visa

• Evaluate and ensure user readiness

• Conduct impact analysis and change management assessment, including change readiness

• Provide input, document requirements and support the design and delivery of end user training

• Define and measure success metrics and monitor change progress

• Identify, analyze and prepare risk mitigation tactics

• Identify and manage anticipated resistance

• Identify and manage relationships with key stakeholders

• Identify and manage relationships with executive sponsors

• Consult and coach project teams

• Support and engage senior leaders

• Coordinate efforts with other subject matter experts

• Integrate change management activities into project plans

• Track and report issues and action items

• Work with virtual teams located in different time zones and with differing cultures

• Represent the EES team and be a strong, vocal customer/user advocate

• Be a change agent

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Who Are We Looking For?

This role is not a walk in the park. Rather, it’s an opportunity to leave your mark in the 

growth towards an 8-figure advisory firm. We’re in search of a proactive individual with topnotch organizational skills, capable of anticipating needs and serving as a dependable 

backbone to our CEO and executive team. Excellence is our benchmark. We’re looking for 

great, not good. Think of the discipline of Kobe Bryant combined with the tenacity of Serena 

Williams; if that resonates with your approach to administrative tasks, we want you!.

The Role

As our Executive & Personal Assistant, you are an indispensable pillar, ensuring seamless 

operations at the executive level. You will be the behind-the-scenes force enabling our 

CEO, leaders and C-suite teams we serve, to perform at their best

Key Responsibilities:

1. CEO Support:

• Streamline the CEO’s daily activities.

• Efficiently manage the CEO’s calendar and email inbox managing and triaging every 

email (familiarity with Slack, iMessage, Gmail, & Outlook Calendar).

• Assist in document and presentation preparations for sales, meetings, and marketing 

events.

• Coordinate detailed travel plans, including itineraries, agendas, and essential 

documents.

• Facilitate seamless communication between the CEO and integral team members

and clients.

2. Administrative Duties:

• Generate reports, memos, invoices, letters, and other vital documents.

• Oversee basic bookkeeping tasks. Generate invoices for clients and track timely 

payment.

• Process incoming emails and correspondences.

• Conduct research for various internal or external objectives.

• Offer general administrative support, including recording accurate meeting minutes.

• Organize company documents in shared folders

• Personal assistance for CEO, often time sensitive, such as booking personal 

appointments, purchasing gifts, and other needs as they come up.

3. Onboarding and Team Coordination:

• Prepare and manage confidentiality agreements for contractors; onboard clients, 

contractors and employees.

• Oversee new team member integration, including sharing onboarding processes and 

ensuring access to company platforms and channels.

• Monitor team & client birthdays and ensure timely acknowledgements as well as the 

arrangement of gifts

4. Event and Project Management:

• Lead the execution of off-site meetings, from planning to material procurement and 

conceptualizing creative giveaways.

• Drive projects aimed at enhancing client and employee satisfaction; derive insights 

from client feedback to strategize churn mitigation.

• Assist in the coordination of marketing needs and social media posts.

• Research and apply uses of AI to benefit business and assist in implementation.

5. Operations, Marketing and Business Development:

• Build and optimize processes, introducing proven workflows and tools for efficiency.

• Spearhead operations and marketing strategies and oversee implementation.

• Play an instrumental role in business development, from sales pitches to contract 

Negotiations.

6. Quality Assurance:

• Establish and maintain SOPs, playbooks, checklists, and more to guarantee 

consistent and high-quality service for all clients

Qualifications:

• 3 years minimum of experience as Virtual Assistant/EA
• Experience with  the ff tools
• Tools: Microsoft outlook, Zoom, Google workspace (required)
• Otter AI, Monday ( big plus)
• Familiar with mac/ have used mac ios products before
• Confident and proactive in suggesting and giving opinions

• Work where you want: 100% remote work policy according to US pacific time zone

hours.

• An exceptional team to work with you can learn from, have fun, and grow with.

• Learn with us: Company investment in employee growth.

• Grow with us: the ability to shape a young company’s trajectory and culture.

SpringBoard + Partners provides equal employment opportunities to all employees, 

contractors and applicants for employment and prohibits discrimination and harassment of 

any type without regard to race, color, religion, age, sex, national origin, disability status, 

genetics, protected veteran status, sexual orientation, gender identity or expression, or any 

other characteristic protected by federal, state or local laws. This policy applies to all terms 

and conditions of employment, including recruiting, hiring, placement, promotion, 

termination, layoff, recall, transfer, leaves of absence, compensation, and training

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Marketing Assistant

Working Hours: M-F; semi-flexible; 9am-5pm EST

Salary Range: up to 1500 USD

About the company: 

[Confidential Company] is the #1 bestselling brand of all-natural sports supplements, having served over 800,000 customers and sold 4 million bottles. Our success is rooted in our unwavering commitment to science, transparency, and honesty, coupled with our dedication to equipping individuals with the knowledge and tools to achieve their fitness goals faster. Our mission goes beyond selling supplements; it's about transforming the fitness industry for the better, one person at a time.

About the job:

We are currently seeking a dynamic Marketing Assistant to contribute to various administrative functions within our marketing department. In this role, you will play a pivotal part in scheduling social media posts, ensuring the smooth operation of social media ad campaigns, collecting and organizing statistics from various platforms, formatting blog posts using WordPress, and handling additional tasks as required. As a crucial member of our team, the Marketing Assistant will wear multiple hats and actively participate in diverse aspects of our marketing initiatives.

Duties and Responsibilities:

• Schedule social media posts by copying and pasting content from a database into scheduling software, and attaching relevant images.
• Monitor and ensure the proper functionality of social media ad campaigns.
• Gather statistics from various social media platforms and input them into tracking spreadsheets for analysis.
• Format blog posts using WordPress for optimal presentation and user engagement.
• Undertake various other tasks as needed within the marketing department.
• Wear multiple hats and actively participate in different facets of the marketing department.

• Minimum of 2 years of experience as a Marketing Assistant.
• Proficient in following instructions.
• Hands-on experience in formatting blog posts using WordPress.
• Great attention to detail.
• Extensive experience in social media marketing and management.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES!!!!!

Position: 16907841027 - eCommerce & Amazon Marketplace Manager

Working Hours/Shift: M-F, TBD; 9am-5pm EST

Salary Range:  1300-1500 USD/month

Overview: 

As the eCommerce and Amazon Marketplace Manager, you will manage our storefront in both strategic and operational capacities, driving revenue and conversion goals specifically focused on Amazon. This is an opportunity to scale aggressively, as one of the best opportunities for rapid growth within the business today. Success in this role requires a self-starter mindset, high degree of ownership, drive, and the ability to leverage data in support of making site merchandising decisions. Ultimate title and seniority dependent on candidate experience.

Responsibilities: 

● Work both strategically and tactically to scale our Amazon channel, optimizing our storefront to drive sales and conversion

● Lead and manage the eCommerce and marketing strategy for our Amazon storefront

● Define and implement a collaborative planning process to develop sales forecasts, plans and strategies

● Work to enhance site content, SEO and merchandising of product descriptions and data

● Generate and deliver weekly and monthly reporting, including sales, promotions, conversion, etc

● Analyze and interpret data to uncover successes and opportunities that will assist in delivering objectives

● Manage day-to-day Amazon operations including but not limited to creating & monitoring active product offerings, product ranking, inventory management, and enhancing our presence on Amazon.com

● Maintain & monitor product reviews and customer feedback to ensure a high seller rating, customer feedback scores, and account health, and provide a continuous feedback loop to Growth, Finance and Product team

Qualifications:

● 3-6 years of experience growing a DTC business on Amazon

● Ability to organize and prioritize workload to meet deadlines, make timely decisions, anticipate problems and adjust as priorities shift

● Team-oriented, collaborative worker while still being able to work independently

● Comfortable with solving for both business and customer challenges

● Familiarity with business issues, ability to quickly learn, and ability to be comfortable with ambiguity, unsolved problems, and uncertainty

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:   Virtual Assistant/Billing Specialist

Client Name: TBD

Company's Website: TBD

Working Hours: Mondays to Fridays, 8 AM - 4:30 PM Eastern Standard Time (subject to change)

Salary Range: $900-$1,000/month

About the Company 

They are a diversified and growing wastewater management company seeking a highly organized and skilled individual to join their team as an Accounts Receivable Manager / Virtual Assistant (to the President). This remote position offers the opportunity to work closely with our president, contributing to both financial management and administrative efficiency

Duties and responsibilities: 

Accounts Receivable Manager (Approximately 50%):

• Daily invoice and payment batching within the company CRM system.
• Daily monitoring of accounts receivable for overdue balances.
• Conduct outbound calls to customers with overdue balances to encourage timely collection of balances due.
• Generate and present weekly accounts receivable aging reports to the president.
• Actively update customer payment terms in the company CRM system to ensure the accuracy of reporting. 

Administrative Assistant (Approximately 50%):

• Directly support and work with the company president. 
• Monitoring and prioritizing the president’s emails, ensuring high-priority emails are seen and addressed, and low-priority emails are deleted or handled without the president's involvement.
• Provide a daily schedule summary to the president each morning.
• Send adequate reminders to the president prior to meetings.
• Manage travel arrangements for the president and company staff, including flights, venues, and restaurants.
• Assist with various administrative tasks as needed

Requirements:

• 2-3 years of experience as a Virtual Assistant or similar position
• Proven experience and familiarity with accounts receivables management and other related basic bookkeeping tasks.
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite (especially Excel) and CRM Systems
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Great problem-solving skills with efficiency and multi-tasking skills
• Can work independently
• Self-led and confident 

Company Background

The company, led by a pseudonymous curator, artist, and technologist, has fostered one of the most prominent digital art communities, amassing a following of over 1.4 million enthusiasts in the past decade. This enigmatic company operates as an experimental collective for curiosity and culture, leveraging a network of diverse subject-matter experts. As a forward-thinking, multidisciplinary Web3 native studio, the company consistently pushes the boundaries of traditional and abstract disciplines at the crossroads of provenance, imagination, and meaning. Committed to reshaping the digital art and immersive experiences landscape, the company invites passionate individuals to join the team and contribute to the ongoing evolution of digital arts and culture.

Role Overview

As a Business Operations Manager, you will be responsible for overseeing the day-to-day activities of a portfolio of small businesses. Your role extends to managing general business operations and requires a foundational understanding of internet businesses. We are seeking a college-educated individual, preferably with experience in web3 who can bring fresh perspectives and energy to the team.

Bring your A-game with a "get shit done" attitude! We're seeking team members who tackle challenges head-on, juggle tasks effortlessly, and thrive in a fast-paced environment. If you're all about results and enjoy turning plans into action with a positive vibe, we want you on board. Let's make things happen together!

Responsibilities

• Efficiently manage the day-to-day operations of a portfolio of small businesses.
• Oversee general business actions, ensuring smooth and effective processes.
• Apply knowledge of internet businesses to contribute to strategic decision-making.
• Act as a liaison between clients and internal teams to address concerns and facilitate communication.
• Contribute to the growth and success of assigned accounts.

• College-educated individual with a strong educational background.
• Knowledge of internet businesses and a general understanding of their operations.
• Proven ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills.
• Energetic and dynamic individual, preferably under 30, with a passion for account management.
• Prior knowledge on web3 or crypto is a plus.

• Fully-remote work
• Flexible work hours with 2-3 hours EST overlap
• Competitive market rate
• Offers support for anyone eager to make the move to the US/Canada.