• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Manager

Schedule: Monday-Friday 9:00 AM - 5:00 PM EST

Salary Range: 1,200 to 1,500 USD per month

About the Company:

The company is a delivery service for time and privacy-sensitive materials that has been in business for over 25 years. The company is now looking to hire a Salesperson with the skills to help win new business.

About the Job:

This is a remote work opportunity. 

As a Salesperson, you will be responsible for looking for new customers, and working with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers.

Given that Fast Track has been around for 25 years you will need to understand all of our customers and the nuances that accompany certain orders. You will also need to learn and know our pricing structure to ensure Fast Track maintains its profit margins. Finally, as the company grows, you will also discuss product offerings with customers to help meet their unique needs. 

You should be growth-minded, persistent, enthusiastic, goal-oriented, and comfortable working in both a team and independently. An inclination to roll up your sleeves and solve problems by doing whatever is needed to get the job done is essential.

Duties and Responsibilities:

1. Grow revenue from $1 million to $3 million by the end of year two.
1. Expand our list of scheduled routes
2. Expand our relationships within the banking, professional services, medical, and manufacturing spaces
3. Research and develop new lines of business
2. Increase profit margins from 35% to 45% by the end of year two
1. Help refine the pricing structure by the end of year one
3. Deliver monthly sales forecasts that are 90% accurate
4. Work with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers

• 3-5 years of relevant sales experience, 
• Good written and verbal communication skills.
• Familiarity with management and building teams from scratch.  
• Professional-level on Google Suite, and Microsoft Office. 
• Ability to collaborate and negotiate effectively with contractors, and clients. 
• Hands-on experience in internal communication with different areas of the company. 

Nice to have!

• Familiarity with transportation, and drivers operations.

Position: Executive Assistant

Work Hours:  Monday to Friday 8:00 AM - 4:00 PM PST

Pay Range:  $800- $1200

Type of Contract: Independent Contractor

Responsibilities:

• Scheduling Meetings: Efficiently manage and organize executive calendars, schedule meetings, and coordinate appointments.
• Emails and Calls: Handle and prioritize incoming emails and phone calls, ensuring timely and appropriate responses.
• Admin Tasks: Perform various administrative tasks to support the smooth operation of the executive's office. This includes document preparation, filing, and handling office supplies.
• Calendar Management: Maintain and update executive calendars, ensuring accuracy and alignment with business priorities.

• Minimum of 2 years of proven experience as an Executive Assistant or in a similar role.
• Proficiency in Microsoft Office tools and experience with Hubspot.
• Excellent communication and written skills, with a keen attention to detail.
• Spanish language proficiency is a plus.

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant (Full-time)

Salary: up to 2000 USD/month (depends on skills and years of experience)

Working Hours: Flexible PST Timezone

About the Company:

Our goal is to accelerate humanity’s progress, by giving every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. Our flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. 

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large-scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Lyft, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

This role will provide executive operations support to the Head of Revenue; and may expand to support other leaders over time.

Responsibilities:

1. Create systems for leverage: optimize calendar to ensure leaders’ time and energy are spent in the highest-leverage ways

Success measures:

• Calendar reflects the highest-leverage allocation of time and energy. 
• Leader feels supported with high-quality delegation, to focus on highest leverage priorities.
• 9-10/10 in regular energy and time audits.
• Leader is consistently achieving their top 3 Top Goal items every day.
• 100% of the leader's commitments +  team action items are completed.

Example problems:

• Ensure the Leaders time is allocated to the highest-leverage strategic priorities across multiple time horizons, with no distractions. 
• Leaders calendar rules are observed, including ~30% of the week as scheduled focus time.
• Proactive delegation: identify tasks or projects that can be delegated to create leverage.
• Capture and share key takeaways and action items from meetings, and ensure nothing falls through the cracks.
• What interactions are needed to ensure the Leader can be available to their function /  company, but not be a roadblock or bottleneck?

2. Supercharge relationships: proactively build an excellent network for the leader

Measures:

• External: system in place for proactively identifying and building Leader’s relationships, with high-quality interactions. This includes interacting and scheduling with potential candidates, mentors/advisors, etc.
• Internal: enable higher-quality interactions across the company at deeper, more personal levels. Proactively notice, manage and suggest ways to improve interpersonal dynamics across the team, including observing patterns and providing feedback to the Leader.

Example problems:

• Ensure prompt and proactive communication and scheduling with external and internal network
• Who are the ~3 best people who have solved problem X before? 
• What does the leader's network need to look like in a year? Help them proactively build those relationships.
• Where are the barriers to effectiveness in our leadership team relationships? Please make a plan to fix those.

Competencies

• High capacity: high intelligence + work capacity. Strong problem-solving ability, is relentless and resourceful. Describe themselves as hardworking, reliable and resilient.

• Good judgment: demonstrated good judgment and intuition in the face of new problems.
• Organizational skills: highly organized, with strong project management skills, and superb attention to detail. Closes loops and doesn’t drop any balls.
• Communication: excellent written and verbal communication skills, at all levels (early career team members → CEOs and VPs).
• Proactive: able to anticipate and respond to the needs of others before they arise. Is a self-starter, and biases towards moving faster than is comfortable.
• Builder + doer: Operates well in smaller, less hierarchical, fast-paced environments. Achieves results in the face of pressure or ambiguity. Zero ego, does every task no matter how small, in service of my energy.
• EQ: high degree of emotional intelligence and maturity. Strong emotional intelligence; able to build trust quickly.

Experiences

• Experience + muscle memory: 5+ years of supporting a high-functioning company leader(s); enough to have developed good systems and judgment.
• Early stage: has seen and is comfortable with 0→1 / 100-500 people phase.
• Remote work: has worked high-functioning and high-trust remote-first environment

OPEN TO FILIPINO CANDIDATES ONLY

Position : Administrative Assistant 

Work Hours : Flexible hours but must be available to work Eastern Time when needed, especially during the training period. Should be amenable to working varying work hours duration, some days have heavier workflow and other days would allow shorter duration (will be discussed and should be agreed upon with the hired candidate) 

Holidays : January 1, November 23, and December 24 & 25

Pay Range : $1000 - $1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is the leading college athletics news and consulting company in the industry. Our series of newsletters target all levels of intercollegiate athletics to efficiently provide a holistic view of stories that are vital to the knowledge base of all those who want to gain an advantage in college athletics. Our products reach over 42,000 subscribers across the intercollegiate athletics and higher education landscape.

Our employees are our most important asset. We are committed to attracting and developing a diverse group of talented individuals. We will value each person's uniqueness and recognize the importance of diversity on our team. Effective teamwork will allow us to accomplish our goals.

We strive to reach the highest possible standards of excellence in everything we do. We value creativity in all aspects of our work. We recognize that to create new ways of providing products and services, we must encourage and embrace change.

Duties and Responsibilities:

We are looking for an administrative assistant. This position will research and compile job postings to inform job sales outreach, track advertising sales, invoice customers, serve as quality control for job postings and advertisements, update subscription databases, respond to customer emails, and other duties as assigned.

• Compile information for job and advertising sales
• Invoice customers
• Accurately update a variety of databases
• Updating our subscriber profiles in Omeda
• Tracking staffing changes and updating the appropriate database with the new profile information and/or removing departing employees from the appropriate database
• Send congratulatory emails to individuals that have been hired in new roles and get their updated contact information to then update the appropriate database
• Run reports in Omeda
• Other duties as assigned

Minimum Requirements:

• At least 2 years of related administrative or data entry experience
• Google Suite (Google sheets and docs or other comparable software) proficiency is required
• Attention to detail 
• English writing proficiency 
• Good Communication Skills

Preferred

• Data entry experience
• Experience in Omeda or similar marketing software
• Knowledge of sports

Salary: P60,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of at least 2 years as Technical Relationship Manager or equivalent.
• Proven experience in a technical role, with a strong understanding of Microsoft platforms, MacOS, and cybersecurity.
• Experience in network and internet infrastructure, with familiarity in Cisco, Juniper, and Arista.
• Exceptional skills in writing sales proposals, contract renewals, and pricing.
• Ability to work closely with technical engineers and other team members.
• Experience in a client-facing role, with a focus on maintaining and growing client relationships.
• Excellent communication and negotiation skills.
• Must be amenable for a contract position (1 year contract, subject for renewal/continuous contract).

Nice to Have:

• Sales experience is desirable.
• Strong interpersonal and communication skills.
• Ability to think critically and solve problems effectively.
• Proactive and able to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.

What will you do?

• Apply expertise in Client Relationship Management and Sales in maintaining and strengthening client relationships, ensuring the continuity and growth of the business.
• Develop and maintain strong relationships with clients, understanding their technical needs and business objectives.
• Provide technical guidance and support on Microsoft platforms (Windows desktop, Office 365), MacOS, and cybersecurity concepts including XDR, backups, BCP, etc.
• Engage in technical and commercial discussions, offering solutions that align with clients' needs.
• Have a fundamental understanding of Network and Internet infrastructure, with experience in Cisco, Juniper, and Arista being desirable.
• Assist in writing sales proposals, renewing contracts, and pricing solutions in collaboration with engineering teams.
• Focus on protecting company revenue and margins and minimize client churn without having a new sales target.
• Ensure smooth contract and agreement renewals with existing clients.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Service Incentive Leaves and Birthday Leave (1)

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Sydney, Australia was founded based on the belief that IT should be simple, as complexity leads to problems and higher costs. Cloud computing offers a chance to change how businesses use technology, bringing more flexibility, faster turnaround, and lower IT expenses. With a good cloud strategy, companies can transform their daily operations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P150,000 - P180,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM to 5:00 PM AEST)

What are we looking for?

Skills Required:

• Certificate or degree qualified in Accounting
• Must have at least 5 years+ of experience as a Finance Manager
• Working towards CA/CPA would be advantageous
• Experience with Microsoft Dynamics Navision (essential)
• Experience with Odoo (advantageous)
• Experience with Microsoft Office suite of products (Excel proficiency especially)

What will you do?

To support the CFO to manage all finance functions within the business, with emphasis on AR, AP, payroll, month end and journals. Accuracy of data, timely completion of tasks and attention to detail are key requisites of this role.  

Accounts Receivable

• Process customer invoicing and sending out monthly statements
• Follow up on overdue debts, keeping the CFO informed of any issues
• Receipt of customer payments into the general ledger
• Assist with customer queries into their account.

Accounts Payable

• Enter supplier invoices into the general ledger
• Process payments in the bank accounts for CFO approval
• Reconcile supplier statements with the general ledger
• Liaise with suppliers with any queries that arise

Payroll

• Process monthly payroll in the payroll system for CFO approval and payment
• Add new employees/process staff leaving (resignation or redundancy)
• Process pay changes for employees (eg. Pay increase)
• Assist with staff queries into payroll or leave
• Process monthly payroll journal in the general ledger

General Ledger

• Process all month end journals as agreed with the CFO
• Process all bank account journals per NAB bank statements
• Prepare all balance sheet reconciliations as required
• Review the P&L and Balance Sheet for accuracy
• Maintain fixed asset register
• Assist with any royalty and commission payments required
• Prepare the monthly BAS for CFO review and lodgments

Management Reporting

• Assist the CFO with preparation of management reports, including cash flow forecasts and trade finance positions.
• Assist the CFO with preparation of the annual budget and monthly forecasting
• Support the wider business with relevant reporting requirements
• Provide insightful and timely financial analysis on performance of the business

Systems Development

• Support the CFO through the transition from Navision to Odoo
• Review and suggest process improvement opportunities
• Embrace change management and the efficiencies and improvements that Odoo will bring to the business

General

• Inspire and advocate company values
• Uphold OH&S policies and procedures to ensure a safe work environment for employees, contractors and visitors
• Other duties as requested

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia specializes in helping businesses build efficient and successful hybrid teams by combining client's current team and offshore talent. With their expertise, they can maximize productivity, enhance collaboration, and achieve cost-effective results.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR CANDIDATES BASED IN THE PHILIPPINES ONLY

Position: Operations Manager

Work Hours: M-F, 9am-5pm EST

Pay Range: $900-$1,500

About Support Shepherd:

Support Shepherd is a rapidly growing customer support outsourcing company that provides top-notch customer service solutions to businesses of all sizes. We are known for our exceptional customer service and commitment to helping businesses succeed.

We are looking for an Operations Manager who will be instrumental in managing our business operations, ensuring efficient project delivery, and maintaining high client satisfaction. The ideal candidate will be responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.

Responsibilities:

• Responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.
• Manage the full lifecycle of project management, from initiation to closure, ensuring timely and quality delivery of services.
• Oversee internal relationship management, including onboarding, and communication.
• Efficiently handle and integrate business operations tools such as Notion, Asana, and CRM systems.
• Conduct client feedback collection and analysis, fostering continuous improvement.
• Handle day-to-day administrative tasks and support the team in operational needs.
• Participate in strategic planning and execute business strategies.
• Manage HR responsibilities, including recruitment, onboarding, and staff development.
• Setup marketing and sales processes such as build newsletter/blog content calendar, assist with organizing marketing content

• Minimum 2 years of experience (Well rounded who can implement business processes)
• Proven experience in operations management, preferably in a professional services environment.
• Strong understanding of project management principles and experience in managing complex projects.
• Proficiency in using project management tools (e.g., Asana) and CRM systems; Google Workspace, Hubspot (big plus), and Notion (big plus)
• Excellent organizational, leadership, and decision-making skills.
• Strong communication and interpersonal abilities (Above Average to Excellent)
• Ability to analyze data and provide insights for improvement.
• Experience in managing client relationships and understanding of customer service principles.
• Nice to have interest in cybersecurity and tech focused.

Holiday: TBD

Position: Executive Assistant

Salary Range: 800 – 1,000 USD per month

Working Schedule: Monday - Friday (EST) 9:30 AM - 5:30 PM

Company Overview:

As a leading SaaS company experiencing rapid growth, we are seeking an Executive Assistant with a

strong operational background to support our CEO. This pivotal role, reporting to the Chief of Staff,

requires a blend of administrative excellence and operational acumen.

Job Description:

The Executive Assistant will provide comprehensive support to our CEO, encompassing a wide range of

responsibilities. This role is ideal for someone who is not only adept in traditional executive assistant

duties but also possesses a strong inclination towards operations and data analysis.

Key Responsibilities:

● Manage email inboxes, calendars, and scheduling with efficiency and foresight.

● Conduct comprehensive research projects, contributing valuable insights for business growth.

● Arrange travel, reservations, and logistical support with precision.

● Handle data entry and invoice payments with accuracy.

● Draft, edit, and proofread various documents, ensuring high standards of professionalism.

● Coordinate and execute events and special projects, demonstrating exceptional organizational

skills.

● Tackle diverse challenges, including HR, operations, finance, and sales-related projects.

● Perform manual tasks such as material duplication and detailed sales list research.

● Comfortably handle spreadsheets, Excel, and data analysis tasks, demonstrating proficiency in

numbers and data interpretation.

● Proactively identify opportunities to streamline processes and reduce workload for the CEO and

Chief of Staff.

● Maintain discretion and confidentiality across all business matters.

Requirements:

● A minimum of 3 years of experience as an Executive Assistant, ideally in a high-growth SaaS

environment and with U.S.-based CEOs.

● Proficiency in Google Suite, MS Office (especially Excel), and familiarity with modern tech stacks

such as HubSpot, Heap, Stripe, and Rippling.

● Strong capabilities in managing and analyzing data using spreadsheets and various analytical tools.

● Excellent communication skills, both in writing and verbally, with a meticulous eye for detail.

● Demonstrated ability in multitasking, time management, and organizational excellence.

● Positive, adaptable, and proactive mindset, thriving in a fast-paced and evolving environment.

● A unique blend of administrative and operational skills, akin to an operations associate/analyst

This role will work remotely from the Philippines on behalf of our Australian-based business. You will work with the Project Leads, department leads & the operations team within the business to manage resourcing requirements across the creative, COE & Business Advisory teams. The PM is the key communicator between all of the agency, maximising efficiencies across all stages of the delivery process. To be successful in this role you’ll bring excellent communication, project management and a natural ability to find solutions to issues that seem unsolvable.

Core Principles

• Oversee programs of work for your client/s
• Owner of a ‘project trix’ (scope/ pricing, timings, resourcing, WIP, budget tracker)  for your clients
• Writing scope of work documents, ensuring commercial and scope compliance, tracking the resourcing and project process to deliver to scope (retainer or project)

Project Management

• Ensure design and delivery of all projects align with scope, and flag any risks or escalations required outside of this
• Ensure all projects are within our project management platform and set up any projects that are yet to be entered, including estimate creation, timeline creation & resource 
• Ensure financial health of each client by proactively managing (Budget reporting)
• Commercial analysis & budget reporting/ forecasting for each client
• Forward-plan, anticipate problems, identify gaps and crunch points and highlight so teams can adapt across workstreams
• Identify knowledge/resource gaps where necessary and facilitate finding a solution
• Set agenda, lead agenda, host meetings and ensure a clear plan for all team members and clients after meeting to reach next project milestone
• Schedule key project milestones and assign tasks to team members in line with overall workflow
• Assist with building best-in-class PowerPoint presentations, Word and Excel documents
• Take an active role in all aspects of the Project Management team
• Identify allocation problems and anticipate business challenges that might arise, advising stakeholders on possible solutions.
• Support with ensuring information is updated in relevant systems  
• Strong administration, time management and organisational skills.

Relationship Management: 

• A love of building friendly relationships with your colleagues, sharing your positive energy and being able to tactfully manage expectations.
• Build strong relationships with all teams within the organisation.

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Social Media and General Virtual Admin Assistant

Working Hours: To Be Determined

Salary Range: $900 - $1200/month

Join our dynamic team! We are seeking a skilled Social Media and General Virtual Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Responsibilities:

• This individual will be building out lists of prospective recruits in the insurance agency field, then accessing clients LinkedIn for direct outreach and setting up calls/meetings
• They will then do the same thing for prospective clients with defined criteria
• Research topics and coordinate flights and travel both for work and personal use
• Schedule conversations and meetings for client
• Event planning for work (coordinate get-togethers for team and team building activities)
• Coordinate vendors and develop outreach work or capture sign ups

• Minimum 2 years of experience
• Above Average to Excellent communication and written skills; minor accent is acceptable
• Tools: Office 365, Google Workspace, Google Drive, Notion (big plus), and Sales Force (big plus)
• Must be detail oriented, coachable, friendly, fun, and trustworthy  
• Prior experience in US Insurance, Sales,Recruiting and Client Retention

Job Title: Virtual Assistant

Working Hours: Monday to Friday 9 am to 5pm EST

Salary Range: 1500 USD to 2000 USD

About the Role:

They are currently seeking an experienced Virtual Assistant with proven experience in supporting and helping CPAs research needed data to complete tax studies for investment properties.

Responsibilities:

• Organizing and labeling data clients provide to us and updating client databases and CRM
• Making reports, Research, and admin tasks
• Perform data entry and maintain accurate records
• Handle general administrative tasks as assigned

Qualifications:

• Previous 5 years of experience as a virtual assistant or in a similar role
• Excellent communication skills, both written and verbal
• Strong organizational and problem-solving
• Proficiency in Excel, Google Sheets, Microsoft Word, PDF editing, and Internet research
• Ability to work independently and meet deadlines

If you are a detail-oriented and self-motivated individual with excellent administrative and communication skills, we would love to hear from you. Join our team at Support Shepherd and make a difference in assisting businesses worldwide!

Holidays: TBD

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia 
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
• Working closely with the Consulting Lead and Customer Service to transform customer experience 
• Consulting clients to optimize use of NielsenIQ Essentials 
• Developing and delivering business solutions for client performance tracking 
• Coaching junior associates to help their analytical development 
• Managing a team of at least 3 people to deliver optimal results with a timeline 

• Manage scheduling for company executive(s)
• Draft, review, and send communications on behalf of company executive(s)
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for company executive(s)

The HR Manager plans, directs, and coordinates the overall HR functions of an organization. He/she oversees the recruitment, compensation, and benefits administration; HR Policy and Procedure Implementation and review, training and development, compliance to regulatory bodies, performance appraisal management and consults with the executive for strategic planning and serves as a link between an organization’s management and employees.

Responsibilities:

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

· Manage the recruitment and selection process

· Handles staffing issues, such as mediating disputes and directing disciplinary actions

· Work with the training manager to ensure the implementation of the training and development programs of the company

· Oversee and manage a performance appraisal system that drives high performance

· Payroll and Compensation and Benefits Administration

· MIS and HR Database Management

· Report to management and provide decision support through HR metrics

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We are looking for an outgoing and creative Social Media Content Manager to join our team!

This full-time position will be completely remote. We welcome applications from recent graduates as well as seasoned professionals. Social media content creation and social media management experience is required. The Social Media Content Manager will work directly with the owners & management. The owners are actively involved in the daily operation of the business.

Position: Social Media Content Manager

Working Hours: Monday to Friday, 9 AM - 5:30 PM EST Time zone (open to more flexible schedule)

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

About the Company:

A marketing firm specializing in social media, located in Charlotte, North Carolina.

Responsibilities:

The primary responsibility of the Social Media Content Manager will be to create high-quality social media graphics and captions for our clients. Our clients are US-based and are in basically every industry.

This job is best for someone who:

• Wants a job where he/she can work completely remotely
• Wants to be part of a fast-growing company
• Likes designing social media graphics
• Has expert knowledge of Canva and/or Illustrator

• Exceptional communication skills (both written and verbal)
• Expert knowledge of English grammar
• Must be extremely detail-oriented from a graphic design standpoint
• Demonstrated ability to problem-solve and ensure client satisfaction
• Organized and able to manage time effectively
• Ability to prioritize tasks and meet deadlines
• Working knowledge of Google Drive products
• Expert knowledge of Canva and/or IllustratorDigital Marketing experience is highly preferred
• Intermediate knowledge of Facebook, Instagram, LinkedIn, and Twitter is highly preferred
• Must be able to complete miscellaneous other tasks relating to social media content creation, social media management, digital marketing, and administrative duties.

Position: Executive Assistant

Working Hours: Monday to Friday; 9am - 5pm MST

Salary Range: USD 900 - USD 1,300/month

Main Responsibilities:

● Provide comprehensive assistance across diverse tasks, including but not limited to legal

matters, financial tasks, and investor reporting.

● Calendar Management: Efficiently organize and manage the executive's schedule, ensuring appointments, meetings, and deadlines are coordinated seamlessly. Anticipate potential conflicts and proactively resolve scheduling issues.

● Communication Coordination: Serve as a central point of contact for internal and external communications. Draft and respond to emails, messages, and other correspondence on behalf of the executive, maintaining professionalism and confidentiality.

Qualifications:

● Minimum of 2 years of experience as an Executive Assistant.

● Has prior experience in Bookkeeping and proficient in using Bookkeeping software such as QuickBooks and Xero.

● Meticulous and extremely detail oriented

● Above-average to excellent communication and written skills.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Sales Development Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (CST) / 10PM to 7AM (PH Time) 

Salary Range:  $1200-$2000 / Monthly 

ABOUT THE COMPANY
Our purpose is to assist leaders driven by making a positive impact in embracing their true potential, resulting in benefits for others and the glorification of God. The company was established in June 2020 based on the belief that growth is advantageous for everyone involved. Since then, our team has supported numerous leaders and teams across the nation in fostering healthy growth through coaching, team training, and educational initiatives.

ABOUT THE ROLE:

We are seeking a highly motivated and experienced Sales Development Manager to join our team. As a Sales Development Manager, you will play a crucial role in driving our sales efforts by proactively reaching out to prospects through various communication channels. This role requires a self-starter with excellent communication skills and a proven track record in outbound prospecting.

RESPONSIBILITIES:

• Call prospects, engage in meaningful conversations, and identify potential business opportunities.
• Utilize email and text messaging to reach out to prospects and nurture relationships.
• Document all sales activities and context in Asana for effective communication and collaboration.
• Schedule and execute sales activities in Asana, ensuring timely follow-ups and task completion.
• Set and accomplish goals for sales activities to contribute to overall team success.
• Participate in weekly Marketing Accountability meetings and represent the Sales team.
• Collaborate with the coaches to enhance sales skills and strategies.
• Guide prospects through the company's Free Trial, providing exceptional support.
• Work closely with the COO to operationalize and maintain sales standards.
• Conduct weekly recorded self-evaluations based on the role’s success statements.

QUALIFICATIONS:

• Proficient in Asana, Zoom, or similar tools for task management and communication.
• Experience with phone software like AirCall or similar platforms.
• Some prior experience in prospecting is helpful.
• Minimum of 3 years of experience in outbound prospecting.
• Strong communication skills, especially when dealing with US-based businesses.
• Proven success in closing deals and achieving sales targets.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)

DEVICE / CONNECTIVITY REQUIREMENTS:

• Atleast 50mbps internet speed

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Marketing and Recruiting Manager

Working hours: Monday to Friday, 8 AM - 4 PM CST / 10 PM - 6 AM Philippine Time

Holiday/s: US and/or PH Holidays

Salary Range: $1,000-$1,500/month

About the company:

We are a diversified and growing wastewater management company seeking a highly organized and talented individual to join our team as a Marketing Manager / Recruiting Manager. This remote position offers the opportunity to work in a critical role of a growing company and meaningfully contribute to it’s continued success.

Duties and responsibilities:

Marketing Manager (Approximately 50%):

• Develop and execute marketing campaigns for both brands across multiple channels including direct mail (postcards), digital (SEO, PPC, social), and guerrilla (door hangers, call scripts, community involvement, etc.)  

• Collaborate with third-party marketing vendors to implement the marketing plan and measure results.

• Monitor campaign results and provide weekly reports to the president.

• Contribute innovative ideas to enhance brand visibility and engagement.

Recruiting Manager (Approximately 50%):

• Actively recruit technicians, entry-level general laborers, and customer service representatives to work within a single company brand or across multiple (depending on role).

• Post job openings on third-party job boards and monitor and adjust strategy based on results.

• Screen and assess candidate qualifications.

• Conduct first-round phone interviews and coordinate second-round in-person interviews with onsite team members for qualified candidates.

• Collaborate with HR and hiring managers to ensure a smooth recruitment process.

• Proven experience in marketing and recruiting for US-based companies.

• Strong understanding of digital marketing strategies and campaign implementation.

• Familiarity with third-party marketing vendors and effective collaboration.

• Demonstrated success in recruiting technical and labor positions.

• Excellent communication and interpersonal skills.

• Ability to work independently and meet deadlines.

Hi! We’re Smartsourcing, looking for a Procurement Admin Assistant who can work with us full-time and on-site!

Where?

Be a part of the Smartsourcing crew

The Training & Quality Manager will be responsible for overseeing the daily training and quality management operations aimed at achieving business objectives.

This encompasses, but is not restricted to, developing & executing the project’s quality assurance strategy, implementing the end-to-end training and development roadmap, and identifying opportunities for continuous improvement initiatives, ensuring the realization of benefits, and maintaining effective communication with clients, Player Engagement leadership and stakeholders.

Training Responsibilities

• Design and develop comprehensive training programs (PST to Nesting) for new and existing employees, ensuring alignment with organizational goals.
• Oversee training sessions covering diverse topics such as product knowledge, customer service skills, and company policies.
• Identify performance opportunities and strengths among team members.
• Develop individualized training plans to enhance the skills and capabilities of each staff member.
• Produce a variety of training materials, including manuals, presentations, and multimedia content.
• Implement continuous improvement initiatives in training programs based on feedback, evaluations, and industry best practices.
• Work closely with the Operations team to ensure that training programs align with operational goals and client requirements.
• Implement systems for evaluating the effectiveness of training programs and gather feedback from participants.

Quality Management Responsibilities:

• Develop and implement a quality monitoring program to assess the performance of Player Engagement agents.
• Ensure that agents adhere to organizational policies, industry regulations, and client-specific requirements.
• Conduct root cause analysis on quality issues, identifying underlying problems and implementing corrective actions.
• Conduct calibration sessions to ensure consistency in quality evaluations among different evaluators.
• Define and track key performance indicators (KPIs) related to quality, providing regular reports to management.
• Work closely with clients to understand and meet their quality expectations, address concerns, and implement improvement initiatives.
• Implement continuous improvement initiatives based on quality metrics, client feedback, and industry best practices.
• Analyze data related to quality performance and prepare reports for management and clients.
• Emphasize a customer-centric approach to quality, ensuring that service delivery meets or exceeds customer expectations.

Collaboration with Global Support Teams:

• Collaborate with other departments, such as Talent Acquisition, Global L&D and Global QC, to address cross-functional concerns issues

Technical Skills:

• Written & Spoken Communication Skills (Advanced)
• Training Needs Analysis (Advanced)
• Training Design & Development (Advanced)
• Training Evaluation (Advanced)
• Program Management (Advanced to Strategic)
• Instructional Design (Intermediate)
• Learning Management Systems (Intermediate)
• Knowledge Management (Intermediate)
• Quality Monitoring and Evaluation (Advanced)
• Quality Management Tools & Systems (Intermediate to Advanced)
• Data Analytics (Intermediate to Advanced)
• Presentation Skills (Advanced)
• Root Cause Analysis (Advanced)
• MS Office and/or Google Suite (Intermediate to Advanced)
• Excel and/or Google Sheets (Intermediate to Advanced)

Behavioral Skills:

• Coaching & mentoring (Advanced)
• Stakeholder Management (Advanced)
• Team Building & collaboration (Advanced)
• Creativity & Design Thinking (Intermediate to Advanced)
• Performance Management (Advanced)
• Change Management (Intermediate)
• Sense of Urgency & Ownership (Advanced)

Work Experience:

• At least 3 years of experience in Training & Quality Management, preferably in a shared service or BPO organization.
• Strong grasp of the ADDIE model or similar ISD and/or training methodology
• Demonstrated ability to build relationships and effectively connect with stakeholders.
• Experience coaching & mentoring new team members.
• Proven track record of Training and Quality Program Management for programs with over 200 team members.
• Proven ability to solve program level learning challenges.

Educational Background:

• Bachelor's Degree in Business Administration, Organizational Development, Human Resources, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience
• Six Sigma, COPC, CLDP, ISD and/or Coaching certification is an advantage

• Hybrid work setup
• Non-taxable Allowances
• Paid Time Offs
• Annual Corporate Bonus
• HMO and Life Insurance

Role Information: EN

Studio: KWM

Area of Work: Player Engagement

Location: Asia Pacific, Philippines, Pasig

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Position: Legal Assistant

Working Hours: Monday to Friday, 48hrs/week EST (TBD with client)

Salary Range: 1000 – 1200 USD

About the company:

We have been proudly serving residents of the Bronx community for over 40 years. Practice areas include Personal Injury, Medical Malpractice, Slip & Fall cases, Motor Vehicle Accidents, and Premises Liability.

Duties and Responsibilities:

• Assist paralegals and legal officers in their daily tasks and assignments
• Draft, review, prepare, and process legal documents efficiently and accurately
• Summarize medical records, create treatment/event timelines, and develop chronological medical summaries
• Complete application forms and submit them for review by the Supervisor
• Handle the filing of legal documents with U.S. government agencies
• Keep clients informed by monitoring and coordinating the status of filed applications and providing regular updates
• Establish and maintain organized client records and files
• Conduct legal research to support case-related tasks and assignments
• Undertake other job-related duties as they arise from time to time

• A fast and reliable internet connection (at least 100 mbps)
• Working back-up internet connection (mobile data not included)
• In-home office setup including Windows Computer (including webcam) with the most recent version of MS Office installed (all programs; Word, Excel, and Outlook)
• No less than 8 GB RAM
• Minimum of Intel Core i5 processor or equivalent.
• Adobe Acrobat Pro or any PDF editor
• Note: Mac does not support some of the required applications needed for the role

Qualifications:

• At least 1 year of experience in a similar role
• Proficient in Microsoft Office
• Bachelor’s Degree in relevant fields preferred
• Excellent communication and interpersonal abilities
• Proficiency in using office software and legal research tools.
• Willing to stay in the company for 3 years or more

ABOUT US

BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage our talents to push their limits, embrace their potential, and passionately pursue greatness. We pride ourselves on delivering exceptional results to our clients through our personalised service and our in-depth knowledge of the markets we serve.

HEADLINE

Are you detail-oriented with a passion for European custom-designed and fine furniture? Do you have experience in managing shipments and inventory? If so, we have an exciting opportunity for you to join our valued client, a furniture retailer with showrooms in Sydney and Melbourne, Australia.

We are seeking an ADMINISTRATIVE ASSISTANT to ensure timely delivery, maintain precise records on shipments, and assist the Finance team in relation to suppliers and shipments.

This is a full-time role, Monday to Friday, Dayshift.

This is an office-based position in central Cebu City.

The expected start date is February 2024.

ABOUT THE ROLE

We are seeking an ADMINISTRATIVE ASSISTANTto join a close-knit team in Australia. Your role will involve managing communication with suppliers and freight forwarders, ensuring the purchase order's accuracy and completeness, and overseeing the shipment process. Your great work will contribute to minimising delays, reducing costs, and improving overall efficiency, which can contribute to the success and profitability of the business.

 RESPONSIBILITIES

·        Respond to emails received from suppliers and freight forwarders and promptly reply to any inquiries or requests they may have.

·        Ensure that all purchase orders have been confirmed by the team, the information is complete, and the data is entered into the system.

·        Coordinate and manage the shipment process for furniture orders, both domestically and internationally.

·        Collaborate with suppliers, freight forwarders, and logistics partners to ensure timely transportation of goods.

·        Prepare and organise shipping documentation, including customs paperwork for international shipments, in compliance with regulations.

·        Track and monitor shipment progress, regularly updating internal teams and customers.

·        Proactively address any shipment-related issues, such as delays or discrepancies, in a timely and effective manner.

·        Work closely with the production team to ensure accurate packing and preparation of orders for shipment.

·        Maintain accurate shipment records and update relevant systems and databases.

·        Monitor transportation costs and identify opportunities for cost optimisation while maintaining quality and timeliness.

·        Assist the finance team in managing accounts receivables, payables, and reconciliations.

·        Stay up-to-date with industry regulations, best practices, and emerging trends in shipping and logistics.

·        Bachelor’s degree in Business Administration or similar.

·        At least three (3) years in a similar role, preferably with an Australian small to mid-size company.

·        Knowledge of the furniture industry is an advantage.

·        Proficiency in Microsoft Office 365, particularly MS Excel, is a must.

·        Strong attention to detail and exceptional analytical and problem-solving abilities.

·        Excellent organisational skills with the ability to prioritise tasks, work on multiple assignments, and manage time effectively.

·        Ability to work independently and collaboratively as part of a team in a fast-paced, complex process-driven industry environment.

·        Strong sense of accountability and reliability to produce quality output in line with internal processes.

·        Excellent verbal and written English and interpersonal skills to interact with team members effectively.

·        High level of discretion and professionalism when handling sensitive financial information.

BSA Solutions, Inc. emphasizes in:

·        Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.

·        Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.

·        Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.

·        Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.

·        Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.

·        Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.

·        Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.

·        Encourages you to appreciate each moment and find balance in your lives, being fully present in the moment, cultivating mindfulness, and finding joy in the present,

·        Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.