IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Financial Operations Manager

Salary Range: USD 1,500 – 1,750/ month

Working Schedule : 7AM - 6PM EST, with 1 hour lunch break/ 50 hours per week

Holiday: Christmas (12/25), New Years (1/1) and others with more tenure

About the company:

The client is a family-owned e-commerce business selling metal pill cases. The business was started in December 2021 and has been run by two brothers since then from Washington, DC.

Our mission is to make exceptional pill cases and provide exceptional customer service. We have committed to these principles by keeping our fulfillment operation in-house and providing white-glove service to our customers.

After 2 years - we are now selling several thousand pill cases per month and looking to expand our Philippines-based team beyond customer service.

The Finance portion of this role (75%) will involve bookkeeping, accounting, financial reporting, and inventory planning. The Operations portion of this role (25%) will involve inventory purchasing and inventory management assisting the US-based team. 

Key Responsibilities:

The primary definition of this role is that you will be doing whatever the business needs most related to Operations and Finance. We are a startup and it is an all-hands-on-deck mentality. The tasks below are examples of the work that you will be expected to know already or learn very quickly.

You should be self-motivated and looking to work hard - as you will be expected to work hard, contribute, and execute without supervision to help the whole team. 

You should be very organized and detail-oriented.

Finance / Accounting (75%)

• Review transactions in Quickbooks, categorize them
• build rules to auto-categorize them to increase role efficiency 
• Quickbooks is expected to be fully up to date on a 1-day lag / daily basis
• Keep financial models, budgets and projections up to date
• Accessing sensitive financial data, reporting directly to CEO with daily business financial health reports

Operations (25%)

• Take current inventory numbers from Shopify, and update them in Quickbooks
• Take inventory delivery schedules and use it to update our payment schedules to suppliers
• Take payment invoice from supplier, check it against quotes, save data and documents, approve for payment
• Save all documents related to inventory purchasing 

• Skills: Bookkeeping & GAAP Accounting
• Should be knowledgeable in E-commerce industry
• Software (requuired): 
• Spreadsheets (Google Sheets or Microsoft Excel)
• Bookkeeping & GAAP Accounting (Quickbooks Online or Quickbooks Desktop)

***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Executive Assistant (Full-time)

Salary: 1000-1500 USD/month (depends on skills and years of experience)

Working Hours: M-F 8am to 4pm EST (9pm-5am Philippine Time)

About the Company:

Our goal is to transform the way data is shared across organizations, clouds, and data platforms. Our cross-cloud platform enables enterprises to share data quickly and securely through one unified control plane that manages all aspects of data sharing, including replication, updates, versioning, entitlements, telemetry, and more.

By solving these problems we will:

• Remove barriers to collaboration between organizations
• Facilitate and democratize the use of data to enable better decision-making

We believe that by using data collaboratively, we can enable better solutions to the world’s hardest problems.

About the Role:

We are looking for an organized and experienced Executive Assistant to partner closely with our CEO and other senior leaders in a long-term capacity.  

In this role, you will support the CEO and senior leaders with core administrative tasks (scheduling, travel, expenses, planning company events, etc.) as well as assist with preparing PowerPoint/Google Slides presentations, organizing meetings, setting agendas and tracking follow-up tasks.

The right person for this role is a self-starter proficient in multi-tasking and anticipating opportunities to be helpful. Problem solving and attention to detail are an absolute must, as are good instincts and exercising high judgment in uncertain situations. Strong interpersonal and communication skills are critical as well.

Key Responsibilities

• Manage heavy calendar load, schedule internal and external meetings, and ensure efficient time management by setting meeting agendas and tracking follow-up tasks.
• Make travel arrangements and prepare itineraries and expense reports.
• Assist in the preparation of documents necessary for meetings (e.g., PowerPoint/Google Slides presentations, informational one-sheets, basic research)
• Working hours will be Monday-Friday, EST time zone

• 3+ years experience as an Executive Assistant, ideally at a start-up or high-growth company
• Strong communication skills, particularly written
• Skilled with Google Slides/Sheets and Office suite
• Strong attention to detail and highly organized

Position : Admin Assistant

Working Hours : 9am - 5:30pm  EST

Salary Range : 800 - 1,200 USD 

ABOUT THE ROLE:

As an Admin Assistant, you will play a crucial role in supporting the day-to-day operations of our company. Your responsibilities will include speaking to tenants, managing work orders, and handling various administrative tasks to ensure smooth business operations.

SCOPE OF WORK:

• Speak to tenants and efficiently manage work orders.
• Perform general administrative tasks.
• Coordinate and schedule appointments, meetings, and events.
• Manage incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain and update company databases and filing systems.
• Answer and direct phone calls to the appropriate departments.
• Prepare and edit documents, reports, and presentations.
• Assist in the preparation of budgets and expense reports.
• Order and maintain office supplies and equipment inventory.
  
  

MINIMUM REQUIREMENTS:

• At least 2 years of relevant experience, preferably in Property Management.
• Proficiency in MS Office suite.
• Strong communication skills.
• Ability to multitask and prioritize effectively.

What Performance Monitoring contributes to Cardinal Health

Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. The team’s insight help improve customer experience, identify training needs for agents, help optimize the operations, and help make-date-driven decisions to enhance overall efficiency and effectiveness of the contact center.

Role summary

We are looking for an experienced and passionate Manager of Performance Monitoring and Analytics to lead our team in optimizing the performance of our contact center through data-driven insights. The ideal candidate will have extensive experience managing performance monitoring and analytics teams, as well as proficiency using Verint Analytics tools to drive an insight-driven quality management program. This position is essential to ensuring that our contact center operates effectively, delivering exceptional customer experiences and continuous improvement.

Accountabilities in this role

• Lead a team of performance monitoring and analytics professionals to ensure accurate tracking and analysis of key metrics related to call volume, response times, agent performance, customer satisfaction, as well as other relevant KPIs.
• Manage the use of Verint Analytics tools to collect, analyze, and interpret data in order to provide actionable insights that drive quality improvement initiatives.
• Work with cross-functional teams to identify performance gaps, trends, and enhancement opportunities within the contact center operations.
• Create and implement a comprehensive, insight-driven quality management program that supports the ongoing enhancement of agent performance, customer satisfaction, and overall operational efficiency.
• Monitor and assess the efficacy of quality management strategies, adjusting processes as necessary to meet shifting business requirements and objectives.
• Communicate performance insights to leadership on a regular basis, delivering clear and concise reports and presentations that inform decision-making and drive strategic initiatives.
• Coordinate training and development initiatives for the performance monitoring and analytics staff, ensuring that their skills and knowledge remain current with industry standards and technological advances.
• Promote a culture of data-driven decision making, collaboration, and innovation throughout the team and contact center.

Qualifications

· Bachelor's degree in business, analytics, or a related discipline is required

· 7 years and up years of experience leading performance monitoring and analytics teams in a contact center setting.

· Extensive knowledge of using Verint Analytics tools or comparable contact center analytics platforms.

· A comprehensive comprehension of contact center operations, performance metrics, and quality management principles.

· Proven track record of implementing insight-driven quality management programs that increase operational efficiency and customer satisfaction.

· Outstanding analytic abilities, including the capacity to interpret complex data and translate insights into actionable strategies.

· Strong leadership and team management skills, with proven ability to motivate, mentor, and develop team members.

· Effective communication and presentation skills, with demonstrated experience presenting insights to leadership and stakeholders.

· Attentive to detail, organized, and capable of juggling multiple responsibilities in a fast-paced environment.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Performance Monitoring contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.

Role summary

We are looking for an experienced and passionate Manager of Performance Monitoring and Analytics to lead our team in optimizing the performance of our contact center through data-driven insights. The ideal candidate will have extensive experience managing performance monitoring and analytics teams, as well as proficiency using Verint Analytics tools to drive an insight-driven quality management program. This position is essential to ensuring that our contact center operates effectively, delivering exceptional customer experiences and continuous improvement.

Accountabilities in this role

• Lead a team of performance monitoring and analytics professionals to ensure accurate tracking and analysis of key metrics related to call volume, response times, agent performance, customer satisfaction, as well as other relevant KPIs.
• Manage the use of Verint Analytics tools to collect, analyze, and interpret data in order to provide actionable insights that drive quality improvement initiatives.
• Work with cross-functional teams to identify performance gaps, trends, and enhancement opportunities within the contact center operations.
• Create and implement a comprehensive, insight-driven quality management program that supports the ongoing enhancement of agent performance, customer satisfaction, and overall operational efficiency.
• Monitor and assess the efficacy of quality management strategies, adjusting processes as necessary to meet shifting business requirements and objectives.
• Communicate performance insights to leadership on a regular basis, delivering clear and concise reports and presentations that inform decision-making and drive strategic initiatives.
• Coordinate training and development initiatives for the performance monitoring and analytics staff, ensuring that their skills and knowledge remain current with industry standards and technological advances.
• Promote a culture of data-driven decision making, collaboration, and innovation throughout the team and contact center.

Qualifications

· Bachelor's degree in business, analytics, or a related discipline is required

· 7 years and up years of experience leading performance monitoring and analytics teams in a contact center setting.

· Extensive knowledge of using Verint Analytics tools or comparable contact center analytics platforms.

· A comprehensive comprehension of contact center operations, performance metrics, and quality management principles.

· Proven track record of implementing insight-driven quality management programs that increase operational efficiency and customer satisfaction.

· Outstanding analytic abilities, including the capacity to interpret complex data and translate insights into actionable strategies.

· Strong leadership and team management skills, with proven ability to motivate, mentor, and develop team members.

· Effective communication and presentation skills, with demonstrated experience presenting insights to leadership and stakeholders.

· Attentive to detail, organized, and capable of juggling multiple responsibilities in a fast-paced environment.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

What Instructional Design & Development contributes to Cardinal Health

Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third parties and partners with leaders and subject matter experts within functions and business units to deliver learning.

Instructional Design & Development develops blended learning solutions optimized for unique subject matter areas and audiences, leveraging third-party and Learning Technologies capabilities. This job family analyzes employee learning needs and partners with subject matter experts and business management to gain input for course content. Instructional Design & Development develops general and technical content based on best practices, facilitates the introduction of new courses, and develops and monitors metrics for evaluating learning solutions' effectiveness.

Role summary

You will play a pivotal role as the Knowledge Management Manager in ensuring the efficient passage of information and best practices throughout our organization. Your primary responsibility will be to oversee the creation, organization, maintenance, and dissemination of Standard Operating Procedures (SOPs), articles, and other essential knowledge resources for the success of our contact center operations.

Accountabilities in this role

• Develop and implement a comprehensive knowledge management strategy that will enhance the quality and accessibility of information in the contact center.
• Collaborate with cross-functional teams to identify knowledge gaps, record best practices, and develop new SOPs and articles as required.
• Maintain a centralized repository of SOPs, articles, training materials, and other knowledge resources for contact center agents' simple access.
• Review and update existing content on a regular basis to ensure accuracy, currency, and compliance with company policies and industry regulations.
• Implement effective knowledge sharing processes to cultivate collaboration and a culture of lifelong learning among contact center employees.
• Collaborate closely with the training and quality assurance teams to align knowledge materials with training curriculums and performance metrics.
• Create and administer metrics to monitor the efficacy of knowledge management initiatives, including content usage, search performance, and agent performance enhancements.
• Recommend enhancements to existing processes and tools and keep updated of industry trends and emergent technologies related to knowledge management.

Qualifications

· Bachelor's degree in a relevant field

· Proven experience (7+ years) in knowledge management, preferably within a contact center or customer service environment.

· Strong understanding of contact center operations, processes, and customer service principles.

· Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.

· Proficiency in using knowledge management tools and software.

· Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.

· Analytical mindset with the ability to interpret data and metrics to drive informed decisions.

· Team-oriented with the ability to collaborate effectively across departments.

· Demonstrated leadership skills and the ability to influence change within the organization.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Salary: P28,000 to P30,000 (Monthly Package)

Schedule: 3 days/week (20 hours in a week)

What are we looking for?

Skills Required:

• 3-5 years of experience in end-to-end recruitment.
• At least 1-year experience handling IT services in either USA, UK, or AU.
• Excellent communication skills.

Nice to Have:

• Proficient in different job portals such as LinkedIn, Seek, etc.
• Preferably has experience recruiting IT and Non-IT roles.
• Understanding of any Applicant Tracking System.
• Exposure in multiple markets.

What will you do?

Administrative Support:

• Provide administrative assistance to the recruitment team, including scheduling interviews, managing calendars, and maintaining candidate databases.
• Prepare and organize recruitment-related documents, such as job descriptions, interview templates, and feedback forms.

Candidate Screening:

• Review resumes and applications to ensure they meet minimum qualifications.
• Perform searches (using Talent Pool criteria provided/created) on LinkedIn Recruiter to form shortlists, and “hide” candidates that are not suitable.
• Conduct initial screenings of candidates through phone or email communication.

Interview Coordination:

• Arrange logistics for interviews, candidate briefings for shortlisted candidates including booking meeting rooms and coordinating virtual interviews.

Communication and Correspondence:

• Serve as a point of contact for candidates, providing information about the recruitment process and responding to inquiries.
• Communicate with hiring managers and team members regarding interview schedules and candidate updates.

Candidate Pipeline Management:

• Maintain and update candidate databases and Prevue applicant tracking systems.
• Transfer shortlisted candidates (defined by statuses) from posted roles to Talent Pool.
• Reset any interrupted Prevue assessments and email candidates.

Employer Branding:

• Contribute to employer branding initiatives by assisting in the creation of recruitment marketing materials.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our New Zealand-based client, founded in 2000, has over 20 years of experience in recruitment assessments and solutions for companies in Australia and New Zealand. They use psychological assessment tools and practical experience to improve staff selection, development, and people performance, resulting in a motivated, engaged workforce.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Operations Manager

Working hours: Monday to Friday, 9 AM - 6 PM California PST

Holiday/s: US Holidays

Salary Range: USD 900 - 1,500/month

About the company:

We are an Airbnb-type property management company based in California. We're seeking an Operations Manager to hire, with managerial experience in real estate property management. Our current team of 4 is fully based in the Philippines. Experience with Airbnb is a bonus but not required. Self-guided and self-initiating operational personality/mindset required. 

Duties and responsibilities:

• Someone who can bring stability to a team in the form of a manager
• Auditing, and checking the performance of the maintenance team
• Develop and implement various KPIs to measure and evaluate the performance
• Ensure that established KPIs are met and exceeded through continuous improvement initiatives.
• Oversee and ensure the cleanliness of units, maintaining high standards of hygiene and appearance.
• Implement organizational strategies to streamline maintenance processes.

• At least 3 years of relevant managerial-level experience.

• Must have real estate experience at a managerial level.
• United States real estate property manager experience preferred but not required.
• Tools: Open to any that candidates are skilled in to bring order to the team, Microsoft (i.e. Excel) and Windows also would be preferred.
• 99.9% uptime internet connection at your place of work.
• Personality and knack for “operations”. 
• Someone who can approach the problem creatively and calmly, and simplify complex issues with straightforward solutions. 

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Ecommerce Virtual Assistant
Schedule: M-F, 9AM - 5PM MST
Salary Range: $900-1,500
Benefits: TBD

About the Company:

Provides quality patio and garden furniture.

About the Role:

You will play a crucial role in optimizing the online presence and enhancing customer experience across ecommerce platforms. 

Responsibilities:

• Assist in overseeing our product portfolio, which includes sales on platforms such as Amazon, Lowes, Wayfair, and Walmart.
• Take charge of managing listings, posting A+ content, handling pricing strategies, and engaging in daily listing refinement to contribute to the growth of the business.
• Undertake various administrative tasks to ensure smooth operations.

• Minimum 3 years of relevant experience.
• Proficient in navigating and managing platforms such as Amazon and Shopify (required).
• Competent in using Microsoft Office tools.
• Strong communication and written skills to effectively collaborate with team members and external partners.
• Highly organized and reliable

WHAT IS YOUR ROLE

We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team.

In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality.

You will help foster a healthy working environment for our team members. You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis.

You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures.

WHAT WILL YOU DO

Processes

• Develop and maintain an authentic relationship with all the Client and internal stakeholders.
• Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
• Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
• Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner.
• Create and manage Client contracts such as MSAs and SLAs.
• Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
• Root cause analysis, planning and execution to ensure KPIs are met
• Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
• Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
• Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business growth opportunities
• Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
• Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues.

People Management

• Supervise and develop Team Captains through guidance, observation, and performance management activities.
• As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments.
  • This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills.
• Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling.
• Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
• Establish, promote, and maintain the Boldr culture within the organization.
• Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
• Act as the escalation point for the Team Captains and Senior Team Captains.
• Responsible for upholding our organization’s values throughout the workplace
• Monitor achievement of internal and external KPI’s and ensure Operational Excellence
• Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA.

Tools, Administration, and Reporting

• Familiarity with Google Suite of Services is a must for this role
  • Gmail, Drive, Sheets, Slides, and Docs are used heavily in Boldr
• Experience with Hubspot is a plus.
• Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations) and collect feedback and drive necessary actions to completion

Training

• Coordinate necessary training and best practices related to Tools and Processes
• Onboard new hires to ensure they are fully ready to succeed in their role.
• Lean six sigma knowledge and/or certification is a plus

Ongoing support and knowledge sharing

• Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement
• Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.

YOU HAVE…

• 2+ years in a Client facing role (Ops manager)
• 2+ years knowledge of BPO, Staffing, Tech, or other Business Service Industries .
• 2+ years people management experience.
• Manipulate Excel or Google Sheets and will be helpful with the reporting work you’ll be responsible for.
• Create dashboard and provide visibility to stakeholders
• Identify root causes, design and execute action plans
• Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
• Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
• Read, research, and draft letters, emails, and documents.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Speaking in a public setting and delivering presentations to individuals and groups.
• Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences.

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

WHAT YOU’LL LIKE ABOUT US

● Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.

● We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you!

● We’ve got training sessions in-store to help you level up your skill set.

● With you on Boldr’s side, we’ll tackle social responsibility initiatives together.

● We have rest and relaxation benefits.

Position : Virtual Assistant

Working Hours : EST; 9 am to 5 pm, M-F (client is based in PST)
Salary Range : $1250-$1600

Duties and Responsibilities:

• Client Management
• Manage client onboarding, client invoicing, Notion client portals.
• Handle sending project deliverables, reminders, and follow-ups to clients.
• Contractor Management
• Manage contractor onboarding, contractor invoicing, Notion contractor portals.
• Coordinate with freelancers, delegate tasks, and ensure quality checks.
• Operational Management
• Develop, refine, and manage SOPs in Notion.
• Identify areas for improvement, potential automation, and optimization opportunities.
• Organize and maintain an effective Dropbox file system.
• Research and data entry as needed.
• Email Management
• Sort, categorize, and respond to emails throughout the day, ensuring timely communication.
• Content Management
• No design work is needed, but basic familiarity with Figma, Canva, and/or Adobe Creative Suite is necessary to fetch files, make minor edits, or save in different formats.
• Personal & Family Management
• Manage personal and family appointments and calendars.
• Take charge of reservations and other bookings (e.g. travel).
• Send daily and weekly reports.
  

• 3-5 years of experience as a virtual assistant or project manager.
• Experience working with or for creative/marketing/design agencies.
• Detail-oriented, proactive, and an excellent communicator.
• Able to juggle multiple tasks. 
• Quick to adapt and ever-eager to learn new systems or processes.

• Knowledge or Background with the following tools: Notion, Slack, Loom, Dropbox, Zoom, Google Workspace, and Quickbooks.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Vice President Business Planning & Analysis (BP&A) and Projects Manager - Hybrid based in Manila , Phililppines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Senior Project Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

In this role, you are expected to:

• Continuously help evolve the organization and the individual teams to remain effective and compliant while reducing scale. Design and implement strategies and processes that generate improvement, drive efficiency through digitization and improving control risk. Create durability that is consistent with the length of residual obligations and activities.

• Drive administrative, operational, reporting and quality improvements through partnership with internal teams.
• Prepare project plans and identify all tasks and dependencies into a logical implementation task plan by which to manage and monitor day-to-day work and progress.
• Contribute for successful delivery of key changes as per Book of Work. Lead extraction and analysis of material & data volumes to identify trends, anomalies, and areas for improvement, and can present such analysis in a clear and concise manner – whether in Excel or ppt to guide decisions required from stakeholders.
• Prepare project plans and identify all tasks and dependencies into a logical implementation task plan by which to manage and monitor day-to-day work and progress.
• Lead UAT testing prior to any new implementation and gather feedback post release to design additional improvements for future production.
• Provide subject matter expertise for internal queries relating to appropriate projects.
• Provide leadership for change management including work efforts, projects, and programs for recently completed divestitures. Provide oversight of the Business-Critical Milestone reporting process and other PTS reporting processes to ensure quality, efficiency, and accuracy
• Work with Technology leadership to support the business strategy. Create inventory of process simplification opportunities using digital tools. Reducing manual touchpoints in the process would be most critical deliverable.
• Perform end to end resource management processes including maintaining robust role level staffing plans by working closely with senior Finance managers and Planning Unit coordinators to ensure the teams remain within budget.
• Manage department’s financial planning activities (Forecast, Outlook, and Plan) for FTE expense to ensure the team remains within budget guidelines while also maximizing budget available to ensure adequate resourcing coverage across the teams. Prepare materials to articulate current and forecast views on activities relating to FTE and Non-Compensation expense, Maintain and centrally coordinate the department’s expense and headcount management processes.
• Support resolution of issues by offering solutions to resolve complex problems, and by interpreting and advising on policies, guidelines, or processes. Provide management with regular updates on status and issues requiring escalation.
• Conduct analysis and executes tasks that contribute to work streams focusing on broad range of initiatives independently.
• Manage relationships with key stakeholders across the organization, including the day-to-day execution activities and meetings.
• Work with Senior Management, Recruiting, Finance and Vendor Management to understand and track headcount, identify trends, and resolve issues as they emerge.
• Support integration of new teams as divestitures are completed in additional countries with a focus on resource planning, project management and PTS, and process optimization.
• Ensure internal service providers have appropriate tracking and reporting to meet internal or external requirements.
• May present information and results to Holdings management as well as various governance forums.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Involved in short- and medium-term planning for broad issues affecting operations.
• Applies broad and comprehensive understanding in multiple functional areas as well as underlying business values. Provides evaluative judgment based on analysis of information in complicated, unique, and dynamic situations; draws on diverse range of internal and external sources.
• Thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals; requires a good working knowledge of the industry.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience
• Prior experience in BP&A and/or project management would be preferred
• Ability to successfully manage relationships across multiple functions and execute against collective goals.
• Self-starter who can work independently.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Manage occasionally complex and varied issues with significant cross- departmental impact.
• Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint).  High proficiency in Excel
• Demonstrated understanding and experience with PTS (Project Tracking System), including set up and execution.
• Bachelor’s/University degree or equivalent experience.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Location: Philippines, 100% remote work-from-home position (You must permanently live & have the right to work in the Philippines to apply for this position)

Pay Rate: $4 USD per hour 

Contract: 12-month contract with an extension highly likely - Self-employed contractor. Responsible for own taxes. No benefits. 

Hours of work: 37.5 hours per week - The hours can be worked Monday-Sunday flexibly (Must be available to attend production meetings regularly)

First things first! What is Twinkl? What is Twinkl’s mission?

Twinkl is here to “help those who teach.” It's what brings us to work every day. We're proud to create educational resources that can be used at each step of a child's learning journey.

Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value. 

We have over a million resources, and new content is added every day. Don’t see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach. 

We support educators and children across Poland and around the world, and we’re committed to transforming lives through education.

Whoever you are, whatever you teach, Twinkl is here for you!

The role

Your time will be spent working on Twinkl Philippines’ social media platforms, building meaningful relationships within our communities and engaging with these communities to facilitate a culture of celebration and support. You will also be required to create simple engagement posts, reply to comments and grow our community following. You’ll be able to use your creativity to showcase our current Twinkl resources and products in inspirational ways to our followers.  

If you’re passionate about marketing, communication and helping those who teach, we’d love to hear from you! 

Who are we looking for?

We're looking for a teacher, or somebody with experience within the education system in the Philippines, who knows the challanges our customers face and can engage in discussion around what teachers need. You should also be a natural marketeer who can spot and execute opportunities each day, with experience managing/posting content on social media platforms and is a strong communicator.

Your weekly activity could include:

• Maintaining the Twinkl Philippines social media groups
• Responding and engaging with members of our social media channels through posts, webinars, live and other means of social media activation.
• Interacting with customers on social media platforms, being the voice of Twinkl and offering advice and support where needed
• Sharing Twinkl resources and using your expertise to advise our followers
• Developing and building relationships within our communities 
• Creating quick engagement posts and quick content
• Reaching out to members in other groups and directing them back to our communities
• Outreaching to other groups, influencers and partnerships
• Developing innovative ideas for marketing campaigns and projects 
• Developing new ways to engage and grow different social media platforms
• Building up the social media channels and increasing our following
• Copywriting for social media feed posts
• Scheduling content for publishing
• Gathering insights from our community to share with your team

To succeed in the role, you will:

• Be able to spot and execute opportunities consistently - each and every day
• Be a fantastic communicator who thrives when working in a close-knit team.
• Have excellent spelling and grammar.
• Be able to create marketing campaign visuals to show how Twinkl can truly help those who teach
• Be passionate about using social media to create strong and supportive communities. 
• Be able to work under own initiative with minimum supervision but also as part of a team
• Be organised and adaptive, able to work to tight deadlines and manage your time effectively.
• Be able to work collaboratively

In this role, you gain:

• Experience of working in a fast-paced environment
• Opportunities to show innovation and work on self-directed social media projects
• Opportunities to develop graphic design skills for producing social media content 
• Experience working with Facebook, Instagram, TikTok, Twitter, Pinterest and having the opportunity to create new marketing channels on platforms we haven’t explored yet. 

You’ll work with:

You’ll be part of Twinkl Philippines, a fast-growing and dynamic team that focuses on developing the Philippine market within Twinkl. 

We're interested in anyone who meets one, or a combination of the following: 

• A teaching degree or similar experience is a plus, but having an understanding of what educators need is the most essential
• You have an experience in making marketing and social media collaterals and posts (primarily through Canva)
• You have experience in marketing or running your own social media accounts.
• You have previous experience running social media channels for a small business. 
• Willing to be flexible around working times. Being able to work half your working week during weekends and evenings. Hours can be agreed upon between you and your line manager to work office hours.

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities. 

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here are some of the things that make Twinkl a great place to work:

• A friendly, welcoming, and supportive culture. We believe work should be fun, and we always put people before the process. 
• Flexible work-from-home positions.
• Diversity, inclusion, and belonging. Our Employee Network Program includes working groups for LGBTQ+, People of Color, Disabilities (visible and invisible), Women in Tech, and Working Parents. 
• Continuous Professional Development (CPD). Our ever-evolving program includes monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats, and mentoring. 
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world. 

Twinkl is proud to be an Equal Opportunities Employer. We celebrate diversity within all of our teams and are committed to continuing to build an inclusive workplace for all. If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

The Assistant Business Controller is responsible for all aspects of financial management, including partnership with key stakeholders, manage corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures.

He/she will play a crucial role in identifying and rectifying discrepancies while assisting in the establishment of effective control systems.

He/She plays an important role in supporting the achievement of the company goals and strategic decision-making process by making sure compliance with relevant laws and company rules.

Scope:

- Provide analysis and insight into financial reports to link them to company strategy. Interpret financial information to management while recommending further courses of action.

- Develop and implement effective commercial procedures to ensure that essential operational, commercial, and financial objectives are met.

- Playing key role on FP&A process and work with the MD to create immediate and future strategies for the organization’s planning, investment, and budgeting activities.

- Review past and present data as well as the organization’s projected future financial health to help management craft sound strategies for growth.

- Promote cost management initiatives and efficiencies, including but not limited to implementing and maintaining budgets, analyzing cost drivers, and identifying opportunities to improve operational efficiencies.

- Working with the company financial team to manage company cashflow, enforce internal controls and policies (J-SoX, US GAAP, IFRS, OGR and local GAAP).

- Drive/support ad hoc projects and tasks such as profitability analysis of new product development, business cases, capital investments, systems implementation and projects in Finance, gross margin analytics, management reporting.

Job Requirements:

- Academic Qualification: Bachelor/Master Degree

- Working experiences:

• Extensive working experience in an international commercial environment

• Proven skills in process and compliance management

• Strong accounting knowledge and experiences

• Knowledge of relevant ERP systems (JD Edwards) will be an advantage

• Strong analytical skills

• Excellent and effective communication skills.

• Flexible. able to work under pressure and meet deadlines. Remains flexible to deal with changing business requirements and can manage task variation and prioritize to ensure critical work tasks are completed on time, accurately and completely.

• 4 - 7 years' experience

- Proficient in the English language, both written and verbal

- Industry experience:

- IT skill and literacy: Excellent knowledge in MS office suite

- Travelling Requirements: As required

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Job Title: Marketing Assistant

Work Schedule: TBD

Salary Range: $800 - $1200

Responsibilities:

• Webinar/Challenge Assistance: Create and manage engaging webinar/challenge registration pages using Wordpress, GoHighLevel, Leadpages, Ontraport, or Clickfunnels; provide live support on Gotowebinar, Zoom, or Everwebinar; coordinate email reminders and sequences.
• Admin Tasks: Handle podcasts, data entry, research, calendar and social media management, Dropbox/Google Drive organization, client onboarding and off-boarding, transcription, proofreading, and customer service.
• Website Support: Manage blog posts, WordPress theme setup, plugin updates and installations, provide technical support, enhance SEO, and conduct website audits.
• Project Management Services: Oversee email/inbox, operations, team, and project management, including website and launch management.
• Launch Assistance: Facilitate course setup using membership plugins, manage automated email schedules, liaise with affiliates and sponsors, create affiliate programs, design promotional materials, and execute social media promotion.
• CRM Support: Master CRMs like GoHighLevel, Infusionsoft, Convertkit, Mailchimp, Ontraport, ActiveCampaign for email broadcasts, campaign setups, data import and cleanup, affiliate program setup, product creation, and order form management.

• Professional working proficiency in English.
• A knack for technology and adaptability to new digital tools.
• Independent and proactive work style, suitable for a remote environment.
• Excellent organizational skills and capability to manage multiple tasks.
• Digital marketing experience, especially in the online education sector, is a plus.

Holidays :  US Holidays

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

LOOKING FOR FILIPINO OR PH-BASED CANDIDATES

Position : Data Entry and Analysis

Work Hours (Client) : 8am to 5pm PST | M - F

Work Hours (MNL) : 12am to 9am PST | M - F

Holidays :       PH regular and special holidays

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Incentive : This role will have a quota in a given week (TBD with the client) and incentives will be provided for exceeding the quota to reward high-quality work and efficiency

Company/Client Overview:

Company is a Los Angeles-based intelligence platform that helps biopharma companies & investors make better decisions by automating manual processes and allowing them to run novel analyses. Today, biotech analysis is a cumbersome, limited and error-prone process despite significant investment hinging on their output. Sleuth will be building the infrastructure upon which more rigorous analyses & data aggregation will be built, changing the way that diligence & research is done in the bioeconomy. 

Duties and Responsibilities:

1. Data Entry:

• Enter and update clinical trial information into designated templates / spreadsheets.
• Ensure accuracy and completeness of data, adhering to established standards and guidelines.

Research:

• Conduct thorough desktop research to gather relevant information
• Leverage public & proprietary resources, including clinicaltrials.gov, PubMed, PDF reports and databases

Quality Assurance:

• Perform quality checks on entered data to identify and correct any discrepancies.
• Collaborate with cross-functional teams to ensure data integrity and consistency

Minimum Requirements:

• Bachelor's degree in a relevant field (e.g., life sciences, data management, information technology) would be a plus
• Virtual Assistant, Admin Assistant, or Data Analyst experience is acceptable as long as with data entry experience
• Experience in data entry or a related role, preferably within the biopharma or healthcare industry is a plus
• Familiarity with clinical trial processes and terminology is a plus
• Strong research skills and the ability to extract information from scientific publications.
• Detail-oriented with excellent organizational and time-management skills.
• Proficiency in using data entry tools and software (i.e. Google Sheets, Excel, Slack, Zoom, Adobe, etc.).
• Ability to set up basic VPN to setup location in the US would be helpful 
• Above Average English Communication Skills

1. 3-5 year-experience in selling various Japanese ingredients and food products to

restaurants, Hotels and other institutions.

2. With strong communication skills and public relations abilities.

3. Can manage and maintain existing accounts and ability to expand customer base

by designing and aggressively implementing strategic sales plans to maintain the

company’s strong presence in the market.

4. Monitor the performance of the sales team.

5. Build and promote strong, long-lasting customer relationships by constantly

communicating with them and occasional visitations to understand their needs.

6. Identify and set sales goals, prepare sales reports and forecasts.

7. Motivate and train sales team.

8. Willing to work flexible hours occasionally.

9. Has a passion for cooking good taste for food and can cook and demonstrate

how to cook dishes in our you tube studio

10. Willing to work from Monday to Saturday, excluding holidays.

Preferably Marketing Graduate with 3-5 years experience in Sales

• Training & Development

• Train and supervise staff regarding handling of customers.

• Ensure all food safety procedures are strictly adhered to according to sanitary conditions.

• Work closely with management to meet revenue objectives by developing overall marketing

strategy.

• Implement appropriate strategies to improve sales.

• Ensure safety and cleanliness of the grocerant.

• Follow company policies and procedures regarding the handling of cash, property, products and

equipment.

• Audit inventory levels to ensure product availability and order products as necessary.

• Coordinate with HR Manager regarding erring employees for proper sanctions on violations of

company policies, resolve employee disputes.

• Manage and oversee the entire restaurant operation.

• Ensure customer satisfaction and deliver superior customer service.

• Respond efficiently to customer questions and complaints.

• Organize and supervise shifts.

• Manage and lead staff.

• Evaluate performance of each staff and provide Management with appropriate feedback.

1. Graduate of Hotel and Restaurant Management.

2. 2-year experience in a Japanese Restaurant as Manager. With Japanese food background and

has a good taste in food.

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Renewals to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Renewing our current clients based on their subscription
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
• Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience in customer retention of current customers
• Zendesk experience preferred
• Always looking for ways and opportunities to improve the client experience

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Marketing assistants support the work of marketing managers and executives on projects directed at maximising company profits by developing sales strategies and marketing campaigns. Marketing assistants, also known as marketing coordinators, provide support for marketing teams and campaigns.

Duties and responsibilities:

• Content Curation - The candidate will be responsible for gathering data that are needed and relevant to a given topic. 
• Social Media Management - The candidate will be responsible for planning, implementing, managing, and monitoring the company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales.
• LinkedIn Management -

Requirements and Qualifications:

• 2 years of experience as a Marketing Assistant (Social media management)
• Proficient in using LinkedIn
• Good to Excellent communication skills in both written and verbal.

What you’ll be doing:

• Responsible for pick-up and delivery of documents, materials, and other items between offices and establishments
• Processes permits, licenses, certifications, and other similar documents as needed (c/o Admin, HR, Finance & Legal)
• Check writing docs and deposit checks (c/o finance)
• Performs other tasks as may be assigned by the immediate superior.
• Ensures that he understands the instructions of his immediate superior before doing the assigned task.
• Ensures that all instructions and documents are complete before leaving the office.
• Notify the line manager of deliveries that could not be completed.
• Ensure all assigned tasks are completed for the day.
• Maintain a polite and helpful demeanor while he carries out the job.

• Must have own motorcycle
• Preferably who has 1-2 yrs experience processing government documents
• Willing to work in Makati

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Marketing Manager

Working Schedule:  Mondays to Fridays, 8AM to 5PM (PST) / 12AM to 9AM (PH Time) 

Salary Range:  $900-$1300/ Monthly 

ABOUT THE COMPANY
The company is not just a platform; They're creating a movement to transform dentistry by inspiring dentists to take the best continuing education courses. The mission is to unite and elevate the dental industry through continuing education, enhancing treatment quality, reigniting passion, and changing career trajectories. Unfortunately, many dentists are unaware of vast opportunities, leading to a lack of fulfillment in their careers. They are committed to helping dentists find exceptional continuing education that fosters professional excellence and elevates dentistry as a whole.

RESPONSIBILITIES:

• Develop strategies and tactics to drive course registrations and elevate company brand.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels, including content creation, content curation, pay-per-click campaigns, publicity, social media, lead generation campaigns, copywriting, and performance analysis.
• Manage paid ad campaigns, including creating content, budgeting, and optimizing.
• Manage email campaigns, including copywriting and optimization.
• Produce valuable and engaging content for our website and blog that attracts and converts target groups.
• Build strategic relationships and partner with key industry players, agencies, and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Measure and report on the performance of marketing campaigns, gain insights, and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

QUALIFICATIONS:

• At least 2-3 years of relevant experience
• Strong communication skills, especially when dealing with US-based businesses.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365 etc.)
• Demonstrable experience in marketing with the potential and attitude required to learn.
• Proven experience in identifying target audiences and leading cross-channel marketing campaigns that engage, educate, and motivate.
• Proven experience in paid ads management and email campaigns.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics, and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• BSc/MSc degree in Marketing or related field.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title:  Technical Project Manager

Salary Range: 1000-2500 USD/month

Schedule: Flexible working schedule but must meet most of EST working hours

Responsibilities

• Take business requirements and generate well-defined technical tasks for the Tech team
• Collaborate closely with the Tech team
• Collaborate with all stakeholders to ensure proper tasking definition and prioritization
• Collaborate with leadership to create and update project roadmaps
• Track and report progress on a regular basis to key stakeholders.
• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Assign and oversee the daily tasks of Tech team while ensuring everyone is actively working toward established milestones
• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects
• Determine and define clear deliverables, roles and responsibilities for the team required for specific projects or initiatives
• Perform other duties as may be assigned

• At least 5 years of relevant work experience as a Technical Project Manager
• Previous experience in the e-commerce industry is preferred
• Knowledgeable in systems used in e-commerce such as but not limited to Shopify, Samcart, and others
• Excellent knowledge of servers and systems integration.
• Strong technical background with understanding and/or hands-on experience in ecommerce web technologies.
• Exceptional communication skills with a proven ability to deliver clear and concise messaging to a variety of audiences.
• Ability to foster and maintain relationships with key stakeholders.