Responsibilities:

The Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering.

• Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
• Ensure staff have their breaks, according to the number of hours worked
• Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
• Be fully competent in all reception and cashier duties
• Cover all shifts if required
• Cover Rooms Coordinator shifts if required
• Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest Services, Florist, Housekeeping, In Room Dining)
• Be present at the Reception/Front Desk whenever possible
• Deal promptly and effectively with any complaints
• Meet and greet VIP guests
• Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible
• Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
• Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows
• Liaise with Concierge to ensure swift baggage dispatch and collection
• Follow up on late cancellations and no shows and charge when appropriate
• Inform the receptionist/cashiers of new memo’s during the handover
• Check the next day’s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory
• Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents
• Deal with room moves, and ensure seamless communication of these with the relevant departments
• Check potential room revenue for any discrepancies and do necessary corrections
• Balance the screen (room types) for next day
• Maintain amicable and co-operative working relations with all other departments
• To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager
• Ensure enough supplies of all stationary items are in storage
• Assist the Director of Front Office and Assistant Director of Front Office in all aspects of the department and ensure service standards are followed
• Manage any emergencies on the desk and take necessary actions
• Follow up all audit points with regards to LQA, JD Powers, etc..
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned
• The Duty Manager may be required to carry out other duties, directed by the Assistant Director of Front Office 

• Manage and organize schedules, appointments, and meetings
• Coordinate and communicate with clients and team members
• Perform various administrative tasks, such as data entry, documentation, and file management
• Handle incoming and outgoing correspondence
• Provide general administrative support to the team
• Conduct research and gather relevant information
• Assist in creating reports and presentations

LOOKING FOR FILIPINO CANDIDATES RESIDING IN THE PHILIPPINES

Position: Virtual Assistant / Executive Assistant

Working Hours: TBD

Salary Range: up to 1500 USD

About the company: 

[Confidential] is Founder of Uncommon and Scout at Sequoia. He invested, advised or designed Squint, Partykit, Fleet, Delphi, Dash0, nsave, Guided Energy, Gradient Labs, Snaptrude, Structify, Superlinked, Amperecloud, Tilebox, Replit, Pocketshop, Arcane, Avalanche, Acquire, Respell, Maven, Noya, Equipme, Synthesis, Bento, Texts, Angellist, Maximus, Biofire, Documenso, Tably, Commonbase, Atomic, Era and Ghost, founded Home, worked at Airbnb in 2011 and studied architecture – text anytime.

About the job:

We are currently looking for a detail-oriented and proactive Virtual Assistant/Executive Assistant to join our team. In this role, you will be responsible for streamlining email communication, ensuring the accurate preparation of tax returns through meticulous review of financial documents, and overseeing the effective management of our clients' calendars. Additionally, you will play a crucial role in handling diverse administrative tasks related to both the firm and our clients' specific needs. The ideal candidate should demonstrate strong organizational skills, attention to detail, and the ability to multitask efficiently in a virtual work environment. If you are a self-motivated individual with excellent communication skills and a proactive approach to problem-solving, we invite you to apply for this dynamic role that contributes to the seamless functioning of our operations and client support.

Duties and Responsibilities:

• Email management
• Preparing tax returns
• Overseeing and managing the client's calendar effectively.
• Handling diverse administrative tasks related to the firm or clients' needs.

• Minimum of 1 year of experience as a Virtual Assistant or Executive Assistant.
• Has experience in preparing tax returns.
• Proficient in using Microsoft Office 365 and Google Workspace.
• Has working knowledge using Zapier.
• Strong organizational skills.

Salary: P40,000 – P70,000 (Monthly Package)

Schedule: Monday - Friday (3:00 PM – 12:00 AM EST)

What are we looking for?

Skills Required:

• At least 2+ years of experience on a similar role with background in banking or finance.
• Knowledgeable in Microsoft CRM.
• Excellent communication skills.

Nice to Have:

• Experience working for US clients.

What will you do?

• Contact and respond to team member requests for statements, investment performance, cash distributions and performance reports or the team.
• Process and follow up on operational duties linked to new accounts, transfers, risk management, and transactions.
• Breakout State Tax Returns from Federal Tax Returns.
• Fill in tracking sheet for tax returns.
• Assist with Billing.
• Cost basis reconciliation.
• Maintain tracking sheet for calendar of meetings and managing and scheduling meetings.
• Establish, develop, maintain and update client files.
• Maintain an accurate and up-to-date data in Microsoft CRM and other internal systems.
• Perform other related duties as assigned.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, an American Financial Services company with over 39 years of expertise in delivering investment, financial advisory, and wealth management services, is gearing up to grow its team. They have delivered client-centric planning and sophisticated investment advice for the past four decades and is dedicated to serving client families worldwide and providing objective advice focused on our client's best interests.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position : Operations Assistant

Salary Range : $800-$1500

Job responsibilities:

•  Provide a high level of service to all of our business units with focus on: 
• - Speed of Service, turning work around in a timely manner
  - Creating a High-Quality work product
  - Being Highly Responsive to internal customers

• Process and record deal data, timely and accurately
• Compiles and distributes regular recurring reports for weekly update meetings
• Produces presentation materials with direction from management and/or team leads
• Maintains consistency with various company form documents
• Research lease agreements and tenant data to generate summary reports
• Maintains tenant design criteria manuals for each assigned property
• Tracks and monitors all delivery dates required by a lease
• Encode updates about tenants and leases received from Property Management and Leasingteams
• Check emails daily (manage personal inbox and administrative inboxes)
• Sales Data Entry and reporting
• COI Data Entry and reporting
• Edit Site Plans
• Perform other duties as assigned

• Bachelor’s degree
• Minimum 2 years of experience in an administrative support or data compilation role

• Ability to communicate clearly and effectively, both orally and in writing, with different audiences
• Team player who is organized, proactive, and works well with others
• Comfortable working in a high growth organization with a sense of urgency
• Proficient in Microsoft Office programs (Excel, Word, PowerPoint, etc.), familiarity with AdobeIllustrator
• Familiarity with commercial leasing language, retail lease agreements and/or paralegal experience a plus
• Prior experience working U.S. hours and shifts
• Yardi familiarity a plus (property accounting software)

Talent Outsourcing Channel Solutions is a well-established outsourcing company that provides comprehensive customer service solutions. We are currently seeking Virtual Assistants to join our team in an office-based setting. As a Virtual Assistant, you will play a crucial role in providing administrative and operational support to our clients.

Responsibilities

• Manage and organize schedules, appointments, and meetings
• Coordinate and communicate with clients and team members
• Perform various administrative tasks, such as data entry, documentation, and file management
• Handle incoming and outgoing correspondence
• Provide general administrative support to the team
• Conduct research and gather relevant information
• Assist in creating reports and presentations

• Experience in hospitality, personal or professional asst services, event planning/management
• At least B2 english- verbal and written
• No BPO experience required

• HMO Day 1
• Statutory Benefits
• Paid Time-Offs

SUMMARY OF JOB DESCRIPTION

The Compliance Manager assumes a pivotal role, ensuring the security of the company’s information and adherence to security policies, regulatory requirements, and industry standards. Responsibilities encompass managing PCI DSS compliance, conducting risk assessments and mitigation of potential risks, as well as overseeing compliance initiatives. Collaborating with cross-functional teams, this person shall align security strategies with business objectives, fostering a culture of heightened security awareness. The candidate should have a good grasp of information security and risk management concepts and must be able to correlate these to the needs of the company. Being able to communicate effectively with business and technical people and having a robust understanding of the business, fintech industry, and its regulatory requirements is vital to this role.

JOB DESCRIPTION:

Set the information security and compliance strategy roadmap and align with the overall business strategy and objectives

Establish, maintain and implement information security policies, procedures and guidelines

Monitor and manage PCI DSS compliance by ensuring timely resolution of issues and completion of all necessary activities

Liaise with the auditors/PCI QSA and internal teams during audits and gather evidence

Ensure compliance with regulations under BSP, data privacy and payment carda brands

Maintain an information security awareness program which include conducting information security trainings and awareness campaigns within the company

Monitor the company’s cybersecurity risk profile by performing risk assessments and recommending appropriate mitigation measures

Monitor for potential security incidents and participate in the incident response

Stay updated on the latest security threats and vulnerabilities and ensure that the internal network and applications are secured

Advise the management and be the focal point of concerns regarding information security and data privacy

Provide support in projects and other security endeavors from time to time

• EDUCATION Bachelor's degree in IT or related field (e.g. Information Management, Computer Science, Accounting, or equivalent)3-5 years of experience in cybersecurity, GRC (Governance, Risk and Compliance) or IT auditing, preferably with 2 years in a managerial or supervisory roleBackground on the fintech or banking sector with solid understanding of relevant regulations under the BSP, AML, payment card industry and the Philippine Data Privacy ActEXPERIENCEComprehensive knowledge on PCI DSS requirements and has direct experience on managing or assisting in PCI DSS auditsKnowledgeable on various security/risk management standards and frameworks (e.g., ISO 27001/31000, NIST CSF) and performing risk assessmentsKnowledge or experience in management of security functions including network security, application security, vulnerability management, incident response, disaster recovery, etc.Excellent oral and written communication skillsStrong analytical and problem-solving skillsIT security certifications and trainings (e.g. CISSP, CISA, CISM, PCI DSS, CPISI, etc.) an advantage, but not mandatory.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant

Working Hours : 9 am to 5 pm MT | 5 pm to 9 am Philippine Time

Salary Range : $1,000 - $1,500/month

About the Role:

We are seeking a highly organized and detail-oriented Executive Assistant to join our team. In this role, you will provide essential administrative support to our executive team, ensuring smooth daily operations and efficient communication.

Responsibilities:

• Email and Calendar Management: Manage emails, schedule appointments, and send out reminders.
• Data Entry: Enter and update data across various platforms.
• Internet Research: Conduct research on behalf of the company to assist with project creation and development.
• Personal Tasks Management (for company staff): Assist with tasks such as booking travel, managing appointments, or other tasks as required.
• Project Management: Assist in coordinating and managing projects, ensuring tasks are accomplished to schedule.
• Transcription Services: Transcribe meeting notes and other recorded content as needed.
• Utilizing and managing tasks on tools such as Microsoft Office, Notion, and Todoist.
• Social Media Management

• At least 2 years of experience as an executive assistant or similar role
• Exceptional organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and other relevant software

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS
• Generate quotes from inbound requests
• Dispatch/ Manage inbound ticket dashboards
• Contact partners to review licensing options
• Follow- up on quotes to close business
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees

Join the A-Team and experience the A-Life!

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Assistant

Working Hours: Monday to Friday 9 am-6 pm EST /  Monday to Friday 9 pm-6am PHT

Salary Range: 900-1,500 USD/month

Holidays: TBD

About the company: 

A digital marketing company that can bring strategic, creative, and executional firepower to move your marketing forward.

Duties and Responsibilities:

• Managing social media accounts across a handful of clients (minimum of 5)
• Posting on behalf of the client on their social media accounts
• Scheduling content
• Doing data analytics and reporting
• Manage data reporting process
• Help with keyword research(SEO) and potentially ad management

• Minimum of 3 years of experience 
• Preferred tools: Looker Studio, ahrefs, ChatGPT, Surfer SEO, Google Ad, Meta Ad, Linked In Ad, Gsuite (sheets, drive), Hubspot, Mailchimp, Asana
• Some familiarity with Youtube, SurferSEO, Hootsuite, WordPress, Elementor,  and Webflow

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant
Working hours: TBD
Salary: $800 - $1,500/month

Law

• Manage the legal practice’s calendar, ensuring seamless coordination of appointments and engagements
• Help prepare Harry for meetings including pre-meeting research and briefings
• Handle administrative tasks such as processing expense reports and managing invoice payments
• Coordinate meetings, take notes, and actuate follow-up items
• Arrange events, lunches, and dinners, and handle gifting, for client meetings
• Handle administrative tasks such as processing expense reports and managing invoice payments.
• Assist in document preparation to support ongoing projects
  
  Household
• Coordinate comprehensive door-to-door travel arrangements for both business and personal trips.
• Undertake special projects, such as scouting venues, booking reservations, and organizing events.
• Manage personal appointments, including medical, wellness, and other essential bookings
• Oversee household management tasks, including researching, hiring and liaising with contractors, maintenance, and domestic staff
• Plan and coordinate family events, celebrations, and gatherings
• Keep the principal updated on progress of projects
• Manage philanthropic and board engagements and interests
• Displays a willingness to take innovative approaches to administrative support

• A year of experience as an Executive Assistant or similar role
• Proficient with Gmail, Office 365, Google Slides, and Google Docs, and enthusiastic about mastering new online productivity and project management tools.
• Must have a logical mindset, a passion for technology, and a desire to expand your skill set, we look forward to embarking on this exciting journey together.
• Proficient in using a tool Harvest
• Interested in doing paralegal work time
• Ideal candidate is a self-starter with solid basic math and written English skills

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Business Development Manager

Working hours: Monday - Friday, 8 AM - 4 PM GMT / 4 PM - 12 MN PH Time

Holiday/s: PH Holiday + 10 days paid leave

Salary Range: $1,200 - 1,800/month (can be up to $2,000 for exceptional candidates)

About the company:

The company is a tool safety company focusing on compliance with a range of products for both the distribution and end-user markets.

Part of our growth plans includes a full range of projected safety lighting for use in production and industrial facilities across the UK to reduce the accidents that occur within warehouses and on sites where forklifts and people share the same space.

The decision-makers for purchasing such solutions are normally the Health and safety director or the operations director.

Duties and responsibilities:

• Conduct market research to identify suitable target customers
• Contact them by telephone to introduce the company/products.
• Build and nurture strong relationships with key decision-makers in the industry, manufacturing storage, and distribution industries.
• Actively prospect, pitch, and warm up leads for the senior consultants to take forward
• following a site consultation you will produce the quotation and monitor all followup
• Prepare and deliver persuasive sales presentations, proposals, and contract negotiations tailored to the needs of clients.
• Track and analyze market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.
• Collaborate with the customer success team to ensure a smooth onboarding process and ongoing support for educational clients.

• Bachelor's degree in Business Administration, Education, or a related field.
• An MBA (Master of Business Administration) is a plus.
• Proven track record (5+ years) of success in business development or sales.
• Proficient in using CRM software (Hubspot preferred) and other sales productivity tools.
• Excellent English-speaking communication, negotiation, and interpersonal skills with the ability to engage with customers effectively.
• Passion for safety and a deep understanding of the challenges and opportunities in the industrial sector.
• Self-motivated with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a team environment.
• Exceptional organizational and time management skills with the ability to prioritize tasks effectively.

10 days paid leave + PH Holiday

Company Profile:

Our client is a boutique real estate firm specializing in unique and luxury properties in Newport, RI and the surrounding areas. The real estate firm was founded by two partners and was a well- known international entrepreneur who created, marketed, and sold very high value real estate. While the firm was formed in 2010, the partners' working relationship dates back to 2001. Through fifteen plus years of their successful working relationship, they built an impressive network and database for marketing and selling luxury real estate.

Overall purpose and responsibilities of the role:

The role will provide support to the accounting and will work on various functions specifically on the AR and AP side, and this will be directly reporting to the accounting supervisor.

Duties & Responsibilities:

• Performs competent general accounting tasks but not limited to.
• Implements the company’s accounting control procedures.
• Must apply and perform the following: Understand and master work-flow processes, Problem Solving and Analysis, Time Management, Project Monitoring and Reporting.

Skills & Qualifications:

• Candidate must possess at least a Bachelor’s/College Degree in Accountancy. CPA is not required.
• At least one (1) year work experience
• Proficient in Microsoft.
• Preferably someone knowledgeable with QuickBooks.
• Knowledgeable on BIR and other government remittances.

Behavioral Competencies:

• Must have excellent problem solving and multi-tasking skills, detailed oriented, high level of accuracy, willing to be trained.
• Honest, Organized, Diligent, Flexible, Minimum work supervision and Results Oriented

Other details:

• Job type: Permanent
• Working hours: Monday-Friday, 9am-6pm (flexible, as long as 8 working hours/day is met)
• Location: Quezon City (Onsite)
• Industry: Real estate
• Expertise: Accounting

Hi! We’re Smartsourcing, looking for an Accounting Assistant who can work with us full-time and on-site!

Where?