Doka Philippines is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

This position requires someone who understands the Formwork and Scaffolding and can manage formwork design planning independently as well as manage a team, if required and support in the sales proposal and pitching.

Your responsibilities

• As Senior Formwork Design Engineer, you will have regular contact with customers and the sales organization as a problem solver and discussion partner.
• You work with sales to produce AutoCAD drawings using Doka formwork systems during the proposal stage of construction projects and finalize the drawings to be used for actual jobsites.
• You ensure that the drawings indicate the proper use of Doka forming equipment and that the drawings represent safe, economical and efficient designs.
• You prepare specifications and calculations for static quotes and deliveries.
• You provide material lists for quotations to Sales and Operations team, for shipments to the site.
• You participate in staff training programs ensuring continuous training is provided in calculations, formwork, product knowledge, computer systems/software applications, etc.
• You support the Sales Team by determining appropriate formwork solutions that meet the customers’ needs (economically, and in compliance with safety and regulatory guidelines).
• You ensure that work is designed with available inventory and in conformance with contractual obligations.
• You ensure that the policies, procedures, programs, standards of performance and compliance are adhered to.
• Any other official duties as may be assigned by the Management.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team

As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing
• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you bring

• Experience in Cobol Mainframe
• Experience in Payments/Cards Systems is a plus

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

WHAT YOU WILL BRING:

• 3 – 8 Years of experience in ServiceNow Development.

• Strong knowledge in ServiceNow Administration and configuration.

• Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

• ServiceNow Development , ServiceNow integration experience

• Must be willing to work on a mid shift (4:00PM - 1:00AM)

• Must be willing to work on a Hybrid setup (twice a week onsite); Office location is at Ecoplaza Bldg, Magallanes, Makati City (current frequency: Once a month; May increase depending on the business need)

• College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Knowledge and working experience with implementation/customization in ITSM modules.

• Work experience in developing Service Catalogs

• Work experience in working on automations and integrations in ServiceNow with API’s and others

• Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

• Good communication skills

• Ability to work with stakeholders and come up with technical requirements and design.

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

• Knowledge of banking practices, regulations and operations within assigned line(s) of business

• In-depth understanding of design patterns and their application

• Fluency in developing and understanding sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Excellent analytical, decision-making, problem-solving, team and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

• Willingly and successfully fulfills the role of teacher, mentor and coach

• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Do

• Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

• Interacts with product managers and/or users to define system requirements and/or necessary modifications.

• Participates in software design meetings and analyzes user needs to determine technical requirements.

• Write technical specifications based on conceptual design and stated business requirements.

• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

• Completes documentation and procedures for installation and maintenance.

• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

• Other related duties assigned as needed.

What You Will Bring

• Must have skills/tools/experience: IVR Development (Nuance IVR and/or Concentrix Interaction Composer)

• Nice to have skills/tools/experience: Any programming language used for IVR Development and experience in Contact Center Technologies such as Nuance IVR, NLU, Nuance MIX, chatbot

• At least 5 years of relevant work experience

• Mostly virtual work setup but must be willing to work onsite if needed. Office location is at Ecoplaza Building, Don Chino Roces Ave, Magallanes, Makati

• College Undergraduates and Non-Bachelor's Degree Holders with relevant work experience are welcome to apply

• Strong knowledge of Conversational AI development

• Experience in the design/development of IVR applications.

• Hands-on development experience on Conversational AI tools such as Nuance mix.

• Hands-on experience in conversational UI / call flow design.

• Strong problem solving and troubleshooting skills and familiarity in monitoring and instrumentation tools.

• Experience in Cassandra\SQL and knowledge of DB concepts, integration technologies with other applications

• Experience creating web services

• Should be able to understand business requirements and translate to architecture/software development.

• Ability to juggle multiple projects and priorities

What We Offer

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:
• Designing, programming, debugging and modifying software enhancements.
• Interacting with product managers and users to define requirements and modifications.
• Participating in software design meetings to determine technical requirements.
• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:

• C++ experience is required

• Any Payments Systems background is required

• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:

• Designing, programming, debugging and modifying software enhancements.

• Interacting with product managers and users to define requirements and modifications.

• Participating in software design meetings to determine technical requirements.

• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:

• At least 5-10 years of experience C, C++ Programming.

• Good to have background with Payments Systems

• Experience with end-to-end systems development life cycles and standards.

• Knowledge of financial industry practices, regulations and operations.

• Fluency in sequence diagrams, class models, etc.

• Proficiency in solutions design and requirements definition disciplines.

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• Flexible working arrangement and schedule

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

LOOKING FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINE ONLY!

Position : Software Engineer

Work Hours : 2 AM - 10 PM CST (40 hrs/5 days a week) / 4 PM - 12 AM Philippine Time

Pay Range :  1,000 - 2,500 USD / month

Our client is an e-commerce company that specializes in comedic and customisable apparel. In summary, a customer tells them what they want on a shirt and they design it. They work with a team of 100+ designers all over the globe.

They are looking for a professional Software Engineer to help in building applications for a backend database.

The goal is to create scalable and optimized software systems. The big three applications we are looking to build are in frontend to backend order flow, payment systems, and report generation.

Duties and Responsibilities:

• Develops information systems by designing, developing, and installing software solutions.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Investigates problem areas.
• Follows the software development lifecycle.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.

• 5+ years proven working experience in software engineering
• Experience with distributed systems using microservices
• Knowledge of OOP Principles
• Preferred experience with one of the following
• Java utilizing the Spring Framework
• C# utilizing the .NET Framework
• Experience with SQL and database management
• AWS Certified
• Knowledge of building, deploying and maintaining cloud-based applications utilizing a cloud provider (preferably AWS)
• Familiarity with software configuration management tools, defect tracking tools, and peer review
• Strong communication, documentation, and writing skills

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

Salary: P50,000 - P80,000 (Monthly Package)

Shift: Mid (8:00 AM - 5:00 PM GMT)

What are we looking for?

Skills required:

• At least 3 years of experience in an IT Support Engineer role
• Skilled in supporting Microsoft Technologies (O365, Active Directory, Azure, etc.)
• Windows and/or Linux server administration experience, and virtual machines
• Networking Experience (Cisco, Mikrotik, Draytek)
• Storage and Backup

What will you do?

• The position available is to become a 1st or 2nd line IT support engineer.
• You will be predominately servicing client needs over the telephone or via remote control software.
• You will report to the helpdesk team leader and be responsible for managing your own ticket queue ensuring all support issues are dealt with professionally and within SLA.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our UK client is one of the well-known provider of high-level IT support services to both the SME and Education sectors since 2004.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Responsibilities / Tasks

• Provide cost wise estimates and quotation based from efficient electrical layouts & design to Application and Sales Team
• Work collaboratively with Project Engineer & Service Team during project installation, commissioning and start-up. By ensuring that installations and applications are in line with customer needs and safety standards.
• Collaborate with service technicians for troubleshooting related to electric hardware/software/automation.
• Maintain, manage, operate and modify existing control systems
• Perform risk assessments and ensure compliance with safety standards and electrical engineering codes
• Evaluate systems’ safety, reliability and performance.
• Provide advice and consultancy support in case of emergency call that pertains to electrical design and layouts.
• Manage engineering projects and deliver them on time.
• Work focus on preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
• Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team.
• Interacting with clients, interpreting their needs and requirements, and representing them in the field.
• Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status.
• Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the project's profitability.
• Reviewing the engineering tasks and initiating the necessary corrective actions.
• Developing specifications for the project's needed equipment.
• Creating frameworks to measure the project's metrics and data collection.
• Establishing field test methods and methods for monitoring the quality of those tests.
• Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications
• Conduct regular meetings with clients to ensure clarification and meet specific requirements in a timely manner.
• Maintain budgets and adjust according to needs as they arise.
• Track performance and analyze the completion of key goals.
• Document and report project progress to stakeholders and clients.
• Work cross functional to resolve outstanding issues.
• Promotes teamwork, maintains a positive attitude, and supports the concept of one face to our customers.
• Other task that maybe assigned by the Management.

Your Profile / Qualifications

• Licensed Electrical Engineer
• Knowledgeable in Automation is much preferred
• Field wiring skills
• Broad knowledge and technical skill in Industrial Refrigeration
• Excellent organizational and leadership ability
• Outstanding communication
• Mechanical, electrical, electronic background with a working knowledge of the other disciplines
• Commercial understanding of the impact of failure/downtime on production and ultimately customer delivery

Did we spark your interest?
Then please click apply above to access our guided application process.

Summary of the Role

Develop, maintain and support efficient, reliable and maintainable airline software applications.

In this role, you will

• Provide functional expertise on assigned airline functionalities

• Provide expertise on relevant technologies

• Coordinate with scrum team on team priorities

• Analyze product backlog items. Propose solution, code and automate testing of optimized solutions

• Resolve urgent production issues

• Offer flexibility to meet sprint goals

Qualifications

• BS in Computer Science/Mathematics/Physics/Data Science or equivalent experience

• 1-5 years development experience working with a company practicing Agile software development practices 

• Strong English verbal and written communication skills

• Strong analytical skills

• Ability to work in a dynamic, fast-paced and multi-cultural environment

• Team player, high initiative and quick learner

Technologies Used

Baseline

• C# / .NET programming experience

• SQL experience (SQL Server)

• API integration / implementation experience

• Able to write unit tests

Plus

• Test automation experience using xUnit, NUnit or other C# test automation framework

• Experience with implementing cloud deployed solutions (Azure preferred, AWS considered)

• Web development experience with Angular or React

• Hands-on experience working within microservice based architecture

• External API design / implementation experience

• Cloud data storage experience (Azure SQL, Cosmos or equivalents)

• Experience working with CI/CD automation

• Test automation development experience beyond unit testing (integration, performance, etc.)

What we can offer you 

• Add your voice to a multicultural team of 16,000+ professionals  

• Challenge yourself to find solutions to complex problems 

• Competitive compensation and benefits package

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Equipment Business team as a Service Engineer for our NON-KONE Equipment. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.

Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.

What will you be doing?

•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction

Are you the one?

•Mechanical/Electrical Engineering qualifications, highly desirable
•Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry 
•Holds a Driver's License and drives a motorcycle / vehicle
•Can work on Mid or Night Shift work schedule
•Proven success in Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders

What do we offer?

•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

LI-KA1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Duties include but are not limited to:

Analyzes production specifications and plant capacity data and performs mathematical calculations to determine manufacturing capability per processes. Provides weekly schedule based on master production schedule and monitors work in process in line with the released work order and weekly production schedule. Expedites operations causing delays and adjust schedule due to unforeseen condition to stay on track to meet the target and due dates.

• Ensures materials availability and analyzes to optimize the right raw materials at the right time.

• Plans, schedules and monitor material movement in production to ensure continuous operations.

• Addresses customer queries and concerns in a timely fashion.

• Develops process improvements for inventory, manufacturing and production control systems.

• Determines manpower, equipment and raw materials needed to cover production demand

• Schedules shift according to production needs

Qualifications:

• Graduate of BS Industrial Engineering

• At least 2 years planning experience in Manufacturing Industry

• Outstanding knowledge of production planning and quality control principles

• Strong organizational and problem-solving skills

• Business and Digital Savvy

• Excellent communication abilities

What will you contribute?

The Senior Technical Support Engineer also uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on beta deliveries or fixes before they are released to customers or be requested to go on site to handle issues on the client’s premises.

Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:

• Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs

• Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments

• Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams

• Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client’s satisfaction and product quality

• Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported

• Validate defects thoroughly by ensuring that the described scenarios are fixed

• Build and provide simple scripts with the assistance of senior colleagues when necessary

• Write technical specifications and best practices documentation

• Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed

Required Experience:

• University degree in Computer Science, Mathematics, Business IT or related major

• Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse)

• SQL/ Java/ C#

• Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows)

• Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus

• Excellent written and verbal communication in English

• Analytical abilities, attention to detail, stability, responsibility as well as customer focus

• Ability to work independently as well as part of a customer facing team

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The above statements describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

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A rapidly growing, fully remote company is seeking for a talented Backend Engineer to contribute to the creation of scalable software solutions. Joining our cross-functional team, you'll play a pivotal role in the entire software development life cycle – from ideation to deployment. As a Backend Engineer, you should excel in back-end coding languages, development frameworks, and third-party libraries. Collaboration is key, and your knack for effective visual design and utility will make you a valuable team player.

Responsibilities:

• Design, develop, and maintain scalable backend solutions using the .NET framework, C#, and Python.
• Collaborate with cross-functional teams to understand project requirements and translate them into efficient and robust code.
• Build and optimize SQL database structures for data storage and retrieval.
• Implement RESTful APIs to enable seamless communication between the frontend and backend systems.
• Conduct code reviews and provide constructive feedback to maintain code quality and adherence to coding standards.
• Troubleshoot and debug issues, ensuring the timely resolution of technical challenges.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.

• Minimum of 5 years of hands-on experience in backend development.
• Expertise in the .NET framework, C#, and Python programming languages.
• Proven experience with SQL databases and database design principles.
• Strong understanding of RESTful API development and integration.
• Ability to troubleshoot and optimize code for performance and scalability.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both written and verbal.
• Team player with the ability to work collaboratively in a fast-paced environment.

Fully-remote work, competitive salary, fixed shift (2-3 hours EST overlap).

We’re seeking an Infrastructure Engineer who is ready and willing to work with new technologies.  The incumbent will become part of bench resources who will undergo minimal training before getting immersed into AMIS (Arch Managed Infrastructure Services) business unit to support global technology services and operations.

The roles of the Infrastructure Engineer include being responsible for designing, building, deploying, and maintaining the IT infrastructure of various Arch entities.  In addition, he/she may also support and develop specific platforms covering server and storage systems, networking, storage and applications hosted in hybrid environments.

• Installs, configures and supports new and existing servers and network infrastructure.
• Plan and implement upgrades needed to maintain service levels.
• Develop and lead the replacement of infrastructure at end of life.
• Conducts testing and analysis of all components of network and server infrastructure components.
• Monitoring network, server, and application performance and availability to ensure business needs are met satisfactorily.
• Performing system administration tasks such as installing operating systems and software applications on computers
• Configuring computers for optimal performance by installing applications, updating system settings, and troubleshooting problems
• Maintaining computer networks by troubleshooting software and hardware problems
• Managing security by installing operating systems patches and updates, configuring firewalls and intrusion detection systems, and reviewing logs for signs of unauthorized activity
• Providing technical support for computer systems by troubleshooting problems and recommending solutions

Please note that the initial schedule for this role is Philippines mid shift from 3pm to midnight while the new hire is undergoing training.  The shift will change depending on the needs of the team, so we need candidates that are open to working any shift (day, mid, night).

Strategic Analytics is a growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. This position will help support the data engineering needs across a growing portfolio of high-profile analytics projects by developing complex data structures and pipelines leveraging a diverse set of tools and languages. This includes the following cloud based technologies: Databricks, Snowflake, Spark, Python and Azure Data Factory. As a key member of the Strategic Analytics team, you will advance our data engineering capabilities helping the team analyze data faster. 

• Work closely with predictive modelers to assemble large, complex data sets that help solve business problems and increase profitability
• Perform data manipulation and transformation using SQL and Python
• Identify, design, and implement internal process improvements: automating manual processes and optimizing data pipelines
• Discover and explore new sources of data with curiosity and creativity
• Create and maintain optimal data pipeline architecture
• Author detailed and comprehensible documentation of data pipelines and technical solutions
• Ensure data quality and completeness

Install, configure, maintain network infrastructure (routers and switches) Monitor network infrastructure and perform relevant troubleshooting. Participate in major transformation projects

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of role

As a QA Engineer you will ensure a high-quality product is delivered to our customers while driving through improvements to our QA capability, you will report to the QA Manager in our Makati office. The software product QA team and have responsibility for delivering improvements and influencing colleagues, and implementing manual and automated tests. The team is part of the wider Engineering team which is a global team with main hubs in Manila, Sweden, Spain, UK and North America.

The Makati office is growing and we are looking for Engineers that want to be part of a successful team building software products and working with the latest technologies.  

As a QA Engineer, you will:

• Define and deliver QA strategic improvements and capabilities  
• Build expertise in important QA areas, for example performance or security testing    
• Deliver quality software to our customers  
• Drive the testing approach of user stories through refinement and technical designs  
• Develop automated and manual tests against those detailed user stories and designs  
• Ensure Engineering deliverables meet the needs of our customers, and are thoroughly tested  
• Focus on test automation to support Continuous Delivery to our customers  
• Validate engineering estimates and timescales
• Maintain current technical user documentation  
• Maintain the software on an ongoing basis  
• Communicate with our customer success team to help troubleshoot/verifying customer raised defects  

• 3 years of experience as QA Engineer proficient in automation testing and QA practices (BDD, Exploratory testing).  
• Experience in coding test automation using object-oriented programming languages e.g. Java  
• Must have an experience with Unix/Linux at the command line. 
• Experience creating tooling and scripts to support daily activities - for example provisioning, installing and configuring systems. 
• Manual testing experience, including root cause analysis.  
• Experience performing exploratory testing.  
• Experience with working in an Agile (Scrum) environment  
• Knowledge of the software development lifecycle  
• Experience with quality and continuous improvement  
• Awareness of Continuous Delivery principles and how to test when continuously delivering.  
• Experience in version control systems like Git  
• Willing to work in a hybrid setup, reporting onsite at least once a week to our Makati office.

• Health Insurance for you and your dependants
• Supplemental Medical Claim
• Employee Assistance Program
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

DFI Company Brief

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

The Group’s parent company, Dairy Farm International Holdings Limited, is incorporated in Bermuda and has a standard listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong by Dairy Farm Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group.

The role

The incumbent is mainly responsible for providing technical solutions like file recovery, to address the day-to-day issues covering Infrastructure and Application Maintenance services. They are also involved in low-category development requests associated with Service Improvements, upgrades, and every now and then includes migration.

Key Responsibilities

• Perform troubleshooting and ensure issue resolution from easy to intermediate issues in effective and efficient manner in adherence to the country/business’ agreed Service Level Agreements.

• Respond to phone calls, emails, and direct customer contacts 24x7.

• Manage and ensure proper ticket handling and management, both for Incident and Service Requests using DFI Ticketing software.

• Adhere to security standards and InfoSec governing policies.

• Create and ensure that existing document procedures, installation guides and inventory via SharePoint were properly maintained and up to date.

• Configure, Activate/Deactivate store profiles based on user’s request.

• Monitor and report daily ticket influx, breached and aging tickets. Keeps customer informed of issues and provides update in status in ticket tracking system.

• Escalates issues as necessary to other groups within the IT organization.

• Engage oneself in scheduled DR drills, planned downtimes and major tasks activities such Disaster Recovery.

• Contribute to and maintain DF standards.

• Performs quality/code review and promote change requests to production environment.

• Bachelor’s Degree in Information Technology, Computer Engineering, or related field

• Minimum 1 year of relevant work experience in Systems Administration using ssh, sftp, telnet, ftp technologies, and automation tools.

• Hands-on experience on jobs development related to automation and the like (Optional)

• ITIL v3 certified (Optional)

• Hands-on experience in using ssh, sftp, telnet, ftp technologies.

• Knowledge on automation tools like Task Scheduler, Cron jobs, and UC4 (optional).

• Knowledgeable in computer and Operating System concepts and functionalities.

• Able to read, create and modify basic shell scripts.

• Must possess strong analytical skills and technical skills.

• Must have a good sense of ownership and commitment towards work

Employment Status: Contract - 4 months **with high possibility of converting to probationary, depending on client's needs**

Working hours: US Eastern (8 PM to 5 AM MNL)

Work set-up: 100% WFH/Hybrid

WHAT IS YOUR ROLE:

As a Customer Support Engineer Lead, you will ensure our Customers are happy and successful by providing and leading a best-in-class support experience. You will be the leader of a Level 2 Customer Support Engineering team, responsible for resolving escalated customer inquiries and incidents for the SaaS platform. Customer Support Engineers communicate directly with customers to help resolve their requests, triage, troubleshoot and resolve platform incidents, and participate in an On-Call Rotation to ensure 24/7 support coverage. You will collaborate with Professional Services, Customer Success, Product, and Engineering to ensure timely and high-quality resolution of customer requests and incidents. Your impact will be felt throughout the company, and visible both internally and externally.  As a critical team in a growing startup, you will also help the team continuously improve tools and processes to support our growing customer base.

WHAT WILL YOU DO:

• Provide guidance and leadership to the customer support engineering team, ensuring efficient operations and a high level of customer satisfaction.
• Train, mentor, and coach team members to enhance their technical and customer service skills.
• Drive high customer satisfaction by understanding, troubleshooting and resolving customer requests and incidents
• Monitor, triage and resolve technical incidents and escalations that arise in the omnichannel support queue, meeting required SLAs
• Use existing troubleshooting guides (TSGs) and standard operating procedures (SOPs) to establish root cause for queries and provide a customer-facing root cause assessment
• Provide how-to’s, best practices, and consultative suggestions to support customers in enabling value-add use cases
• Participate in on call rotation, ensuring 24/7 coverage for escalated incidents
• Balance multiple tasks with varying priorities and urgencies
• Monitor and ensure the health of the SaaS platform
• Collaborate with Product, Engineering, Customer Success, Professional Services, and Level 1 Support to ensure quick resolution to customer challenges
• Develop an understanding of the CXHub, including how the CXHub drives value for customers, and how it fits in the customer CX/martech stacks

• Bachelor's degree or higher in Computer Science or related field
• 3-5 years of experience leading a support engineering team
• +5 years experience in customer support engineering
• 3-5 years of experience in SQL, python or similar programming languages, command line operations in a Linux environment
• 3-5 years of experience and exposure to APIs (REST, SOAP)
• Enthusiasm for working with customers through various channels to help drive customer satisfaction
• Strong problem-solving and analytical skills
• Clear communication and great collaboration skills
• Strong knowledge of algorithms, data structures, design patterns, networking and operating systems.
• Knowledge of the Software Development Life Cycle
• Understanding of Monitoring & Alerting tools (Datadog, Pagerduty, Alert Manager, etc)

• SSS
• Pag-ibig
• Philhealth
• HMO on day one
• 13th month pay
• Paid incentive leaves
• Personal time-offs (PTOs)
• Sick leave

You'll be joining the team in Corporate Operations that develops our Digital Workflow Processes platform (Flowable) which supports the efficient execution of our corporate processes. As an Application Engineer, you'll be part of an international team, taking ownership and full responsibility for the design and implementation of our Workflow platform and its related applications. The team is also exploring different areas where we can leverage its skills in developing custom solutions to other platforms within our division - such as the development and integration of Java based line of business applications via SAP Business Technology Platform (BTP).

Your key tasks

Setup, maintain, and enhance the platform for use within the Avaloq system (managing different environments, setting up third-party integrations, release management, etc)

Design, build, maintain, and document new and migrated applications in our Flowable platform

• Plan for, and implement the digitalization of our internal processes by using the Java based workflow automation framework Flowable
• Explore, propose, and implement enhancements to further improve the out-of-the-box features of the Flowable platform
• Apply Software Development best practices, including unit testing, version control, continuous integration and design patterns
• Drive the overall architecture and design of cross technology workflow orchestration

About you:

As a Senior QA Automation tester your goals are to conduct services like Automation Testing and Deployment Testing and to ensure that the team you are working with are always thinking about quality while working on our customers goals. We believe quality is something that should be checked continuously throughout the process, not just at the end. 

Some of the day-to-day tasks are improving or setting up different quality activities during the development cycle, using data to prioritise and advocate for issues, working with the project team to write unit, integration, and end to end tests, and identifying risks with production releases.