Primary Responsibility: 

• Responsible for performing and completing the third-party audit cycle, and conducting specific training programs.  Also responsible for providing assistance in marketing the division’s services to clients and coaching auditors under training or supervision

Secondary Responsibility: 

• Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with KNOWLEDGE Global Procedures, ISO 17021-3 (QMS), ISO 17021-2 (EMS) ISO 19011 and company documented procedures.

1. Conducts desk study of the client’s quality management system
2. Prepares checklist and itinerary as guide during audit.
3. Conducts audit on site according to procedures.
4. Prepares and completes audit package.
5. Communicates with or attends to client inquiries related to the system standard where they had been qualified to audit.

• Reviews and customizes training materials, when needed, and conducts training on specific programs as determined by the Division Manager.
• Maintain and expand business with assigned accounts.
• Assists sales executives during client visits or calls, as appropriate.
• Provides coaching and performance feedback for auditors under training or supervision.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Raises non-conformances or findings during the closing meeting subject to review of the lead auditor.
• Completes audit reports and updates client’s files i.e. kick sheet, etc.
• Ensures compliance to the Group and national policies including but not limited to the maintenance of the Quality Management System.
• Operating to the highest standards of ethics, in accordance with the SGS Code of Integrity.

Important to the role is a client-oriented mindset when selling and developing solutions while having a strong commercial understanding of a payment network business. Your passion for developing new digital payment experiences, creating business opportunities, and a market focused approach will enable you to succeed in this role. Specific work areas will include:

1. Active sales engagement with key partners and client to develop and craft deals to support the growth and active usage of Visa Credentials, and Value-Added Solutions to key clients and digital partners
 

2. Working with partners and clients, while collaborating with various internal stakeholders to grasp business, functional, and technical aspects of digital solutions and combine them with partners’ solutions and capabilities to create market-first or best practices offerings

3. Driving joint solution development efforts in the area of digital solutions and capabilities 

4. Drive implementation through regional and global teams in close collaboration with other key functional areas including marketing, product, consulting & analytics, and client success teams, as applicable

5. Evaluate local fintech and enabler partnerships across multiple segments which can assist in the development of strategic recommendations and business cases to achieve Visa’s strategic goals.

6. Provide guidance and expertise for product and client facing teams and lead discussions with prospective clients.

7. Close monitoring of market trends, emerging technologies, and prospective clients and partners in the digital payments space

8. Lead digital partners and client events as part of Visa’s thought leadership in the digital solutions and payment space

9Support the product team in managing team’s operating expenses for efficiency purposes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Looking for a highly skilled individual ready to unleash their tenacity and drive to change the world. As a Web Analysis and Project Management Senior Specialist, you'll spearhead transformative initiatives in brand experience, user adoption, automation, compliance, performance analytics, and cost efficiency. Your role is pivotal in implementing and operating best practices that revolutionize our digital landscape. Dive deep into web analysis, project management, and brand experience enhancement, ensuring seamless operations and maximum impact. Your passion for innovation and unwavering dedication will drive our mission forward. Join us in shaping the future, where every decision and action propels us towards a better world. Let your expertise thrive as you lead with vigor and determination.

Global Strategic is looking for a Registered Nurse and this could be you. Be part of our growing BPO Company and receive a P20,000 signing bonus + quarterly bonus when you get hired! We are looking for applicants who are detail-oriented individuals, has good communication skills, willing to work in our Bacolod site, amenable to work night shift, and can start ASAP.

Location:
Paragon Plaza, Lower Ground Floor, 162 EDSA, Mandaluyong City, Metro Manila

Interested in applying? You may send your resume to Careers@GlobalStrategic.com

Visit our website at www.GlobalStrategic.com for more info or check our Facebook page at www.facebook.com/globalstrategicrecruitment

• Must be a Registered Nurse
• Must be able to communicate in English fluently (both oral and written)
• Must be willing to work on shifting schedule
• Must be keen to details
• No work experience required
• Can start ASAP

Our team is looking for CSR (Sales) and this could be you!
Apply now and be part of our Global Strategic team!

To know more about us, you may visit Global Strategic Recruitment Facebook page.
Mandaluyong Site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City near MRT Boni Station.
Bacolod Site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental

Visit our website at www.GlobalStrategic.com

Qualifications:

• Should have completed Bachelor's degree or at least two (2) years in college/vocational/short course certificate
• Must have proven experience in Sales, Cold calling, and Appointment Setting
• Proficient in using CRM and telephony software
• Excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

In a Project Management – Professional Services role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Plans and coordinates all aspects of  projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Managing project risk and assisting with problem resolution.

• Serving as liaison between technical and non-technical teams.

• Other related duties as assigned.

What you will need:

• Overall 10 years of solid Project Management experience for Information Technology and/or Financial Services.

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.

• Flexibility with the working arrangement. As this would be an end-to-end project manager role, we would require candidates to be open working across Asia Pacific with clients around this region.

• Advanced skills with project management software.

• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

Additional Bonus:

• Project Management experience for Reconciliation Systems Implementation projects is a big plus.

• Familiarity with FIS Data Integrity Manager (formerly IntelliMatch)

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Reporting Line

• • This position reports to the Business Development Manager

Primary Responsibilities    

• Prepares distinct action plans in line with the overall business and sales strategies to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business
• In-charge of developing new businesses, generating new sales opportunities and managing key accounts in order to meet required revenue targets

Specific Responsibilities   

• In conjunction with overall sales strategy, create sales and business development plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location
• Conduct market analysis to find out industry needs, pricing and trends to capture business opportunities
• Establish strong market presence through consistent participation in various industry affiliation and events
• Identify, conduct research, plan and contact potential clients to establish new business in order to achieve targeted revenue growth
• Maintain positive relationships with current and potential clients through consistent customer engagement
• Anticipate, identify, and acknowledge client’s needs and pains and translates those into sales opportunities
• Prepare quotation, service agreement, and tender within set deadlines to achieve sales performance targets
• Ensure timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure
• Prepare and submit timely and accurate reports of Weekly Activity Report and Weekly Activity Plan
• Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Monitor customer satisfaction and achieve timely settlement of account receivables with SGS
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Perform other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Comply with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrate strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, complete required training, intervene in unsafe situations, refuse unsafe work, and comply fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assist other staff members in maintaining readiness to respond to emergencies within the workplace
• Dispose or direct the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Report all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently use all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintain a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintain awareness of the safety and health related hazards and environmental aspects and propose action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participate in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfill the requirements needed in the success of the QHSEE Management System
• Recognize the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

Hiring Filipinos residing in the Philippines
Position: Amazon Business Analyst

Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST (Eastern Standard Time)

Holidays: TBD

Pay Range: 1,200 - 1,400 USD/month

About the Company:
The client is a rapidly expanding powerhouse in the health and wellness industry. Their portfolio is a collection of leading DTC online brands in this space, including Keto, Emma Relief, Keto Activate, Simple Keto System, Helix Bootcamp, and Synocell.

The client has been featured in various publications such as Forbes, Vogue, Elle, Business Insider, Eat Well, and many more.

Who are we looking for?
We are looking for an Amazon Business Analyst to help maximize our marketplace performance on Amazon. The ideal candidate will possess a strong analytical mindset and deep knowledge of Amazon's platforms and analytics tools.

Responsibilities:

• Analyze sales data and market trends on Amazon to provide actionable insights for business growth.
• Manage and optimize listings for enhanced visibility and sales performance using Amazon Seller Central and other tools.
• Collaborate with cross-functional teams to develop and implement strategic plans for product launches, promotions, and inventory management.
• Monitor and report on competitors' strategies, pricing, and consumer behavior.
• Develop and maintain dashboards and reports that provide insights into key performance indicators.
• Work closely with the marketing team to refine PPC campaigns, enhance SEO strategies, and drive A/B testing initiatives.
• Assist in budget forecasting and P&L management related to Amazon sales channels.
• Ensure compliance with Amazon’s policies and guidelines for sellers.

• Proven experience as a business analyst, preferably within the Amazon e-commerce environment.
• Strong proficiency in analytical tools, including Google Analytics, Excel, and Amazon-specific software such as Helium 10.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Strong organizational and project management skills.
• Ability to work in a fast-paced and ever-changing environment.
• Excellent communication and interpersonal skills.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role: 

A Change Management Analyst is responsible for review and approval of change for basic applications, services, and infrastructure. This role may assist in compilation of quantitative measurements and metrics relating to change activity. Additionally, may be involved in basic process improvement and modification.

What you will be doing:

• Works with infrastructure and application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal, federal and third party audit requirements.

• Developing and maintaining standardized change management methodologies, tools and best practices.

• Provide guidance and support to team members ensuring everyone is aligned with the current change process.

• Maintains a calendar of approved and agreed upon product release and infrastructure maintenance schedules. Organize and maintain accurate documentation and reporting on the progress and outcomes of change initiatives.

• Reviews completeness and quality of change information entered in the change management system and works with change owners to correct deficiencies.

• Reviews and follows up on non-compliant change as well as change that occurred outside the defined processes.

• Proactively identify and address roadblocks or issues, implementing efficient solutions to ensure smooth change implementation.

• Provides assistance in the coordination and control efforts of extremely large and complex global projects and initiatives.

• Other related duties assigned as needed.

What you will need:

• Must have at least 7 years of work experience in the IT Industry as a Change Management Analyst

• Must have an exposure on managing and driving change initiatives across multiple platforms and line of business following industry standard change management practice and methodologies.

• Strong understanding on ITSM Processes: Incident Management, Problem Management Change Management

• Strong background with ServiceNow and related modules like CMDB and Change/Incident/Problem/Service Request Management

• Experience in moderating change-related discussions, monitoring change lifecycle and preparing report on qualitative data and change KPIs.

• Adept in using Microsoft applications to present change plans, updates, progress, and outcomes to stakeholders.

• Bachelor’s degree in a relative field or equivalent practical experience.

• Excellent time management skills, effectively prioritize and manage multiple tasks and projects simultaneously.

• Good written and verbal communication skills, flexibility, versatility, dependability

• Strong people management skills with the ability to build relationships to drive change efficiently.

• Skilled in identifying and implementing process improvements.

Bonus if you have:

• ITIL certification is a plus.

• Background with Banking and Payments

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Data Management Associates are responsible for supporting the Data Management workstream within the AGS Implementation process for MSP or Procurement Solutions projects. The Data Management Associate is responsible for collecting and tracking incumbent worker data from a variety of sources, analyzing data gaps, validating data and transforming data for upload. The Data Management Associate will be responsible for discovering and resolving gaps in data to prepare the information for loading into a VMS. The Data Management Associate will attend all internal and external project calls, and report workstream status. The Data Management Associate will build the necessary relationships between outside vendors, clients and internal project teams to complete project tasks on deadline and with quality. Data Management Associates will partner with Data Management Analysts to quality check/audit data loads as part of their training. Data Management Associates are also expected to work on various projects including audits, rate card / worker modifications and other general team projects. Data Management Associates are expected to support multiple projects simultaneously. 

Key Responsibilities:

• Work within a team to collect, organize and validate data using a proprietary AGS data collection tool
• Follow up on outstanding data from outside vendors
• Analyze data for gaps and/or errors in large data sets, work to resolve data issues
• Prepare load templates for upload into Vendor Management Systems (VMS)
• Attend and be an active participant in all assigned project meetings, communicate status of projects on weekly client-facing status calls
• Prepare summaries of data collection status for team updates
• Follow established project schedule and adhere to deadlines, escalate as necessary if deadlines will be missed
• Perform peer quality audits on worker and rate uploads
• Provide support on other various Data Management project initiatives
• Data Management associates will be assigned to multiple projects simultaneously, and must have the ability to multi-task and organize large data sets from multiple sources
• Ability to work in a fast-paced environment, spanning multiple time zones
• Ensure standards are applied to programs and exceptions are documented
• Responsible for data quality and implementing processes which drive efficiency and support data governance

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

WHAT YOU WILL NEED:

• Must have skills/tools/experience: Incident Management, Change Management. ITIL

• Nice to have skills/tools/experience: ITIL, ServiceNow, Financial Industry experience

• At least 5 years of relevant experience

• Must be willing to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg, Makati City (located near Magallanes MRT Station, EDSA)

• Must be willing to work from 8:00am to 5:00pm Australia Time with on-call rotation

• College Undergraduates and Non-Bachelor's Degree holders with relevant experiences are welcome to apply

• Considerable knowledge of incident and problem management principles, procedures and techniques

• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL)

• Strong knowledge of issue resolution and escalation practices

• Knowledge of FIS products and services

• Broad knowledge of IT infrastructure

• Ability to apply analysis and creative thinking when solving problems and conflict

• Ability to provide acute attention to detail

• Ability to communicate effectively to all levels within the organization

• Ability to manage multiple incident tasks simultaneously

• Conflict resolution and facilitation skills

• Decision making ability within specified parameters

• Independent and collaborative decision making

• Skilled at identifying and implementing process improvements

• Ability to effectively establish and maintain relationships across the organization

• Excellent written communication skills

• Solid business acumen and an awareness of business implications of decisions

• Demonstrated skill in timely, proactive, responsive follow-through on deliverables

• Ability to organize tasks and priorities effectively and under minimal supervision

• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

WHAT YOU WILL BE DOING:

• Manages global incidents across multiple data center environments to protect production systems critical to business success.

• Ensures contractual service level agreements are met in support of client and company mission-critical business requirements.

• Works across a wide array of product lines and engages various levels of management on a day to day basis.

• Develops, coordinates and promotes incident and problem management activities across the entire enterprise and takes responsibility for effective functioning of these processes across organization.

• Provides immediate response and coordination aimed at minimizing the duration of service interruptions.

• Makes decisions regarding real-time incident resolution activities and selecting client situations for executive & management escalation updates.

• Acts as a liaison between the business and technology teams for high severity incidents (priority 1 and 2 spanning across the entire enterprise and escalates as appropriate.

• Maintains trend data and metrics related to incidents and problems for clients and executive reporting.

• Recommends and documents departmental standards and procedures.

• Consults with other teams on proper integration and correlation of the incident and problem management process and their respective areas.

• Ensures effective and rapid response to major incidents.

• Reviews and recommends, as appropriate, changes to support processes to ensure continuous improvement of the incident and problem management process.

• Facilitates daily, weekly and monthly tactical meetings as well as creates incident reports as determined by business and technology needs.

• Compiles the enterprise post incident report and works with various teams in root cause analysis process to determine cause of incident.

• Other related duties assigned as needed.

WHAT WE OFFER:

• A competitive salary and benefits

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Job Summary

Assist sales representatives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend and package the best possible product and/or service for client prospects.

What you will be doing :

• Primary role would be to ensure effective design and develop, validate and support activities, to assure that FIS client/s are satisfied with high level of service in the technology domain.

• Work closely with members of the sales Team/Product teams and engineering teams in developing newer solutions and automation.

• Gather the requirement and specification to understand the client requirement in a detailed manner and translate the same into system requirements. 

• You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to technology leads and project managers.

• Mapping customer requirements and proposing a technically viable solution or service from within the company is offering.

• Improving customer go-live effectiveness through domain expertise, product knowledge, requirement gathering and solution design.

• Own and maintain the product upgrades and continuously enhance them in line with the development of the platforms.

• Support implementation efforts by building in-depth expertise in solutions.

• Superior organizational skills working with multiple customers/vendors and can switch context quickly throughout the day with various competing demands.

What you bring : 

• Strong understanding and experience in network Routing, Switching, DC networking, Protocols, and solutions.

• Knowledge and experience in SD-WAN Technology.

• Experience with network monitoring tools, reporting and capabilities.

• Knowledge in different types of circuits: MPLS, DIA, Broadband, SIP/PRI, Point to Point and Wireless solutions. 

• Understanding and experience in cloud solutions (AWS, Azure).

• Knowledge in firewall and Products: Cisco routers, Switches, Access point. 

• Knowledge in Voice solution – Call manager, Cloud calling, Webex and 8X8. 

• Work with the technology team to aid the development of the platform roadmap.

• Excellent oral communication and impeccable written communication skills. 

• Should be willing to continuously coordinate with clients and business development teams spread across the globe as well as teams. 

• Strong project management skills and a research -oriented approach

What we offer you :

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tools, resources and opportunities.

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced REPORTS ANALYST to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Job Description:

• Designing and maintaining business intelligence and analytics reports
• Analyzing and improving processes and applications through critical thinking
• Working with stakeholder to identify process improvements
• Assembling data within agreed timeframes
• Performing quality control checks on applications and data

• At least 6 months experience in Reports Analytics or similar
• Proficiency in using advance functions in Excel
• Experience with bookkeeping is a PLUS
• Familiar with dashboards, reports, portals, etc
• Excellent Verbal and Written English Communication skills
• Excellent analytical and problem-solving skills
• Self-driven, ability to work in a fast-paced environment with minimal supervision.
• Willing to work onsite in Shaw, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Due to continuous growth, we are looking for an exceptional Project Coordinator-Provisioning to work closely with the Provisioning and Service Provider Teams.

The ideal candidate will be an experienced Project Coordinator-Provisioning or a Junior Project Manager within a proven background in Telecommunications and Networks.

This role will be based in Philippines and will be fully remote.

Responsibilities

• Provision and coordinate the activation of telecommunication services for all IT Infrastructure projects by working closely with carriers and service providers
• Coordinate small IT Infrastructure projects for our clients
• Assist with large IT projects under the guidance of the Project Managers and Team Leaders.
• Hold and run regular technical team meetings to determine project progress.
• Coordinate change requests and project deliverables and ensure systems are updated and populated with correct customer documentation and relevant project details.
• Providing admin level functions to assist the Project Management team.
• Data Entry into bA Systems to facilitate efficient delivery of projects assisting the

Project Managers.

• Undertake small single task delivery components for customers’ orders as

required.

• Previous experience delivering infrastructure projects including some or most of the following technologies: MS Teams and VOIP, SD WAN transformation and security, Voice and Telephony, Wireless Controllers and Access Points, Firewall upgrades and migrations.
• Tertiary qualifications in IT or related field
• Formal Project Management qualifications (CAPM/Prince2)
• ITIL Foundation Certification or higher preferred with practical experience of ITIL framework
• Previous role with an IT&T System Integrator, Professional Consulting Services or similar organization

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompromising offering to our clients. We recognise our people are our most significant differentiator.

• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Regular social events and an awesome culture – work with a team of experts in their field
• Health Insurance discount with Medibank
• Discounts on 1000’s of products
• Novated leasing available for all employees
• Employee Assistance Program from The Mind Room
• Ongoing training and development including paid certifications.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Outbound CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Collaborate with project managers to develop detailed project plans, outlining tasks, timelines, and resource requirements.
• Providing accurate price estimate based on different factors

• Assist in defining project scope, goals, and deliverables
• Work with stakeholders to identify project requirements and constraints

• at least 6 months BPO Experience
• Experience in project management is a PLUS

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.
• Amenable working night shift
• Can work onsite in SHAW, MANDALUYONG

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Healthcare plans tailored to each patient's requirements.
• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid  
• 1 year BPO Healthcare Experience related to reviewing medical records, authorization, claims, denials and appeals.      
• Excellent English verbal and written skills 
• Good work management skills    
• Familiar with common medical terms           

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

The main purpose of the Project Manager is to plan, coordinate, and oversee all aspects of a construction project from start to finish. This includes managing budgets, schedules, resources, and ensuring that the project is completed safely, on time, and within scope. They also act as a liaison between the client, contractors, and other stakeholders to ensure effective communication and successful project delivery.

• To lead the project on stakeholder management, cost planning, consultant and contractor engagement, design management, construction management from onboarding to handover and closeout
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project
• Manage and oversee all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers
• Aiding appointed Project Lead in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system framework.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

Primary Responsibilities 

1.  For Planning and Scheduling assistance e.g. clerical and system encoding, invoice and collection records updating, Customer Satisfaction Survey consolidation and monitoring, outsourcing suppliers for events and general assistance, etc.
2.  Assist in Collections
3.  Assist with daily operational duties

We are seeking a highly skilled and experienced Vulnerability Management Specialist to join our SecOps team. The Vulnerability Management Specialist will be responsible for conducting regular vulnerability assessments, analysing scan results, prioritizing vulnerabilities, and working collaboratively with stakeholders to remediate identified security weaknesses. The ideal candidate will have a strong technical background in vulnerability, hands-on experience with vulnerability scanning tools, and the ability to communicate effectively with technical and non-technical audiences.

Your key tasks 

• Conduct regular vulnerability assessments and scans across systems, applications, and network infrastructure.
• Analyse scan results and prioritize vulnerabilities based on severity, potential impact, and exploitability.
• Collaborate with system administrators, developers, and other stakeholders to remediate identified vulnerabilities in a timely manner.
• Develop and maintain vulnerability management processes, procedures, and documentation.
• Monitor industry sources for emerging threats and vulnerabilities and assess their potential impact on the organization.
• Provide guidance and recommendations to improve security posture and mitigate risks associated with identified vulnerabilities.
• Participate in incident response activities as needed, particularly in assessing the impact of vulnerabilities exploited during security incidents.
• Communicate effectively with stakeholders, including technical teams, management, and external auditors, to provide updates on vulnerability management activities and findings.
• Stay abreast of the latest trends, tools, and best practices in vulnerability management and cybersecurity.

LOOKING FOR FILIPINO CITIZEN RESIDING IN THE PHILIPPINES ONLY

Position: Business Analyst

Work Hours: Flexible ( EST overlap ) 

Holidays: TBD

Pay Range: 1000- 2000 USD/month

We are seeking a highly skilled and tech-savvy Business Analyst who excels in writing and communication. The ideal candidate will bridge the gap between IT and business units by providing data-driven insights and solutions. With a knack for understanding complex technical systems and a talent for clear, impactful communication, the Business Analyst will play a crucial role in guiding our strategic decisions and improving our operational efficiency.

Responsibilities:

• Conduct thorough interviews and research to understand business needs and challenges, ensuring a deep comprehension of project scopes and objectives.
• Leverage advanced analytical skills to interpret data, identify trends, and make data-backed recommendations to both technical and non-technical stakeholders.
• Develop innovative solutions to business problems, integrating technological advancements where appropriate. Ensure solutions are feasible, sustainable, and aligned with business objectives.
• Produce high-quality documentation, including requirement specifications, process maps, and project plans, ensuring clarity and actionable insights.
• Serve as a key liaison between IT teams and business units, facilitating open communication and ensuring alignment on project goals and expectations.
• Oversee the project lifecycle, from initiation through to completion, ensuring projects are delivered on time, within scope, and budget.
•  Develop and deliver comprehensive training materials and sessions for users on new systems and processes, ensuring smooth adoption and minimal disruption.
• Continuous Improvement: Regularly review and assess business processes and IT solutions, recommending improvements and innovations to drive efficiency and competitiveness.

• Bachelor's degree in Business Administration, Journalist, Information Technology, or related field.
• Minimum of 3 years of professional work experience 
• Exceptional analytical and conceptual thinking skills.
• Outstanding communication skills, with the ability to articulate complex information clearly and persuasively to a variety of audiences.
• Strong technical proficiency, with an understanding of software development, database structures, and system integration.
• Experience with project management methodologies and tools.
• High degree of initiative, with the ability to work in a fast-paced environment and 

We are looking for an experienced and versatile Technical Project Manager who will be overseeing software development projects and initiatives that develop and maintain our products and services, organizing the project resources and managing the project stakeholders, including a team of software developers and analysts. The role makes plans, coordinates people and processes against requirements and ensures that projects are delivered on time, within scope, of quality, and produce the desired results.

A self-starter, independent thinker, curious and creative person with ambition and passion.

Responsibilities:

Defines project scope and leads the development, documentation, and implementation of software development projects and change initiatives in line with organizational policies and strategies, defining and maintaining realistic project plans and monitoring progress against agreed quality and performance criteria

Makes recommendations on strategies for improvement from the initial project engagement through closure and looks for growth opportunities on the engagement

Works with higher management and the team to facilitate the internal review of processes and project engagements

Develops trusted relationships across the business to facilitate open dialogue and identifies the communication needs of each stakeholder group, ensuring engagement and obtaining formal agreement from relevant stakeholders on scope, requirements, and delivery

Identify risks and dependencies throughout the duration of the project and work with higher management and the team on risk mitigation. Ensures that risks are documented, effectively managed, and communicated.

Ensure that all projects are delivered on-time, within scope, and of quality

Develop a detailed project plan and use project tools to monitor and track progress

Ensure test environments, test data, and test scripts are prepared. Detailed test scripts should be thorough and well-documented for use in future regression tests

Work closely with higher management on product implementation and roadmap

Outline development efforts and set expectations with stakeholders

Ensure necessary changes and enhancements are implemented and documented as per product standards and guidelines.

Minimum Requirements:

• Proven track record of successfully leading and managing a software project team.
• Experience in working with team members in different time zones and locations
• Adaptable, able to work across diverse teams and functions across multiple cultures
• Demonstrated experience and expertise in planning and monitoring processes for capital projects, involving system development, integration, and implementation
• Experienced in project planning, risk management, conflict management, and people management, having worked with technical teams and driving initiatives/work across multiple areas from a solution development perspective
• Hands-on experience on project management tools like TFS or JIRA
• At least 3+ years of experience in project management for software development projects
• Experience in interpreting business needs of users and translating them into technical requirements
• Experience in design and development of SaaS solutions for the web and native mobile apps
• Knowledgeable about both theoretical and practical aspects of project management as well as project management techniques and tools
• Understands application programming, database, and system design especially for software solution delivery
• Well versed with software development life cycles and software release processes
• Strong analytical and product development skills
• Experience in agile methodologies
• Strong verbal communication skills
• Quick learner, able to develop subject matter skills
• Being able to manage multiple projects at the same time

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

Benefits

• Competitive Salary Package

• Work from Home Setup

• Note: This is a hybrid-Work From Home opportunity. Regular in-person meetings may be scheduled for key projects and deliverables.

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 2,200 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

Apply today and let's see how we can work together to achieve great things!

You will be part of the Human Resources (HR) team and closely work with the team on end-to-end Recruitment process 

Duties & Responsibilities

• Support with recruitment activities including sourcing, selection process, pre-screening, interviewing and short listing of candidates in permanent, temporary and internship positions.
• Assists the Recruitment Manager in pooling for talents
• Support with managing candidate interviews.
• Conducts interviews and assessments for outsourced/casual applicants and other related tasks for recruitment
• Coordinate with Agency Area Supervisors on interview logistics
• Other administrative tasks related to recruitment

At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.

Be part of our dynamic