JOB SUMMARY:

The Business Analyst role is responsible for providing necessary business analysis support from elicitation, analysis, and documentation of business needs and stakeholder requirements, solution requirements both functional and non-functional, and transition requirements relating to various software applications.

DUTIES AND RESPONSIBILITIES:

Business analysis

• Investigates business and operational needs, problems, and opportunities, resulting in the recommendation of improvements in automated and non-automated components of new or changed processes or systems

Business modeling

• Conversant with techniques covering a full range of modeling situations. 
• Models current and desired scenarios 
• Selects appropriate modeling techniques for meeting assigned objectives. 
• Gains agreement from subject matter experts to models produced. 
• Reviews resulting models with stakeholders and gains resolution to issues or needs.

Requirements definition and management

• Defines and manages scope, requirements definition, and prioritization activities for IT-related projects or change requests
• Follows the agreed standards, applying appropriate techniques to elicit and document detailed requirements. 
• Provides a constructive challenge to stakeholders as required. 
• Prioritizes requirements and documents traceability to source.
• Provides input to the requirements baseline. Investigates, manages, and applies authorized requests for changes to baselined requirements, in line with change management policy

Project Management

• Ensures tasks, milestones, timelines, resources, and other details are clearly communicated to the business owners
• Prepares and submits regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered and other items requiring management action
• Manages projects according to approved project management standards to ensure agreed scope, schedule, budget, and objectives are met

Responsible for driving the financial planning management and strategy by analyzing its financial performance, assessing for improvement and business opportunities, reviewing the business risks, and providing key investment valuation analysis to guide the Management in making investment decisions.  The position will play a critical role in shaping the organization’s financial future by providing valuable insights and strategic planning.

• Budgeting and Forecasting:  Lead the annual budgeting and periodic forecasting processes. Work closely with department heads to develop accurate and achievable financial targets aligned with the company's strategic goals.  Utilizes forward-looking models and activity-based analyses to provide financial insight into the organization’s plans and operating budgets.
• Financial Analysis:  Conduct comprehensive financial analysis, including variance analysis, trend analysis, and scenario modeling.  Identify key performance drivers and opportunities for improvement.
• Investment Valuation:  Builds financial models and valuation cases, and performs investment analysis for expansions, new businesses, initiatives to improve efficiency and productivity, and mergers and acquisitions.  Conducts post-mortem analysis and investment lookback after achieving milestones of investment projects.
• Strategic Decision Support:  Collaborate with senior management and department heads to provide financial insights and analysis for strategic decision-making. Present financial findings in a clear and concise manner. 
• Long-Term Financial Planning:  Develop and maintain long-term financial models to evaluate the company's financial position and performance under various growth scenarios. Make recommendations to support sustainable growth and profitability.  Advises on long-term business and financial planning and provides strategic recommendations to the Management.
• Performance Metrics and KPIs:  Define and monitor key performance indicators (KPIs) to track the financial health of the business.  Provide regular reports and dashboards to management for performance evaluation.
• Financial Systems and Processes:  Continuously improve financial planning systems and processes to enhance accuracy, efficiency, and data integrity.  Implement best practices and streamline workflows where necessary.
• Cost Analysis:  Analyze and optimize company expenditures, identifying opportunities for cost reduction and efficiency improvement without compromising quality.
• Cross-functional Collaboration:  Work closely with finance and non-finance teams to ensure alignment with financial goals and strategic initiatives. Act as a financial advisor, assisting teams in making data-driven decisions.
• Risk Assessment:  Assess financial risks and develop risk mitigation strategies to safeguard the company’s financial stability and compliance.
• Team Leadership:  Manage a team of financial analysts and planning professionals, providing guidance, coaching, and fostering their professional growth.
• Process Improvement:  Continuously improve financial planning and analysis processes, methodologies, and tools to enhance accuracy and efficiency. Collaborate with cross-functional teams to streamline processes, reduce inefficiencies, and enhance cost-effectiveness throughout the organization.
• Data Integrity:  Ensure the accuracy and integrity of the financial information by conducting regular audits and implementing data validation processes.
• Management Reporting:  Ensure the timely, accurate and thorough preparation and submission of financial reports to management and key stakeholders on a regular basis. Highlight key insights, performance metrics, and actionable recommendations. Communicate complex financial information in a clear and understandable manner.

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities: 

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

Working at Freelancer.com are for the:

• Self-growth enthusiasts. We kickstart our day asking, what can I improve today?
• Trailblazers. If you’re someone who takes charge and strives to have their ideas turn into instant impact, you’re in!
• Data-driven. In making decisions we rely on one question, what does the data say?
• Changemakers. Driven by our mission to bring billions of jobs to people, we’re here to change lives and empower individuals worldwide. 
• Team players. Here at Freelancer, we are a pro sports team. We work together seamlessly, passing the ball of innovation and collaboration to score success as one.

About Freelancer.com

Twelve-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. More than 66 million registered users have posted over 30 million projects and contests to date in over 2,000 areas as diverse as website development, logo design, marketing, copywriting, astrophysics, aerospace engineering, and manufacturing.

Freelancer Limited is listed on the Australian Securities Exchange under the ticker ASX:FLN and is quoted on OTCQX Best Market under the ticker FLNCF.

The impact you’ll make in the team

Freelancer owns Escrow.com, the leading provider of secure online payments and online transaction management for consumers and businesses on the Internet with over US$5 billion in transactions secured.

With our mission to provide the world’s most secure payment method, we need Technical Business Analysts who’ll be willing to take the company to the next level! As a sneak peak of behind the scenes, you will:

• Play a crucial role in driving Escrow.com’s relationship and integration with different companies worldwide.
• Be involved in technical discovery discussions with potential clients, and provide them an overview of how integrations with Escrow.com work.
• Serve as the main point of contact regarding technical concerns on Escrow.com’s APIs, webhooks, and other integration products.
• Review the needs and requirements of clients, and recommend APIs, or integration products that would best suit them.
• Provide guidance for ongoing client integrations, ensuring their successful implementation.
• Make updates to Escrow.com’s API when necessary, including bug fixes or implementing new APIs for integrations.

• Has excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
• Strong knowledge on API design principles and web technologies (REST, JSON, XML, etc.)
• Attention to detail and a commitment to delivering high-quality support.
• Experience with Postman, Chrome DevTools as well as using design tools such as Figma or Moqups.
• Experience with monitoring and troubleshooting tools (Kibana, Grafana, etc)
• Knowledge on Javascript, CSS, HTML and other programming languages.

• Take on the challenge of software engineering on a global level, working with a top-ranked website that serves 66 million customers worldwide in 247 countries and territories
• You’ll be surrounded and mentored by a world-class team of engineers and leaders that have solid experience in the technology industry
• Work hard, take ownership, and watch your career soar in a dynamic and meritocratic workplace
• Get inspired and stay engaged with our company's regular hackathons, monthly engagement events, and sports activities where you can put your skills to the test and win cash prizes! 
• Earn a competitive salary that recognizes your talent and dedication
• Comprehensive and competitive health benefits to keep you and your family healthy (HMO, Life, and Personal Accident Insurances)
• Enjoy a delicious free daily meal, snacks, and beverages, to help you stay productive and focused throughout the day!
• Experience transparency and open communication at our weekly town halls, featuring Q&A sessions with the CEO