The IT Project Manager facilitates seamless information exchange and bridges the gap between local and global operations covering both local operations in ANZ and global interactions with the Group. This role ensures the effective management of ANZ IT and digital projects, budgets, financial forecasting, and the application of Agile and Waterfall methodologies to align project execution with business goals. Additional responsibilities include IT assets management, continuous service improvement and monthly reporting.

Role purpose:

1. Agile & Waterfall Methodologies: Implementing and managing projects using both Agile and Waterfall methodologies, tailoring the approach to best fit the project's needs.
2. Project Management: Coordinating all aspects of project management, including planning, execution, Risk & issues management, dependencies, ensuring all project phases are executed efficiently and effectively and initiation to closure
3. Planning & Forecasting: Developing comprehensive project plans, and forecasts, aligning them with organisational goals and ensuring their successful execution.
4. Financial Forecasting: Predicting future financial trends, preparing financial forecasts, and providing insights to support decision-making processes.
5. Budget Management: Overseeing project budgets, ensuring financial resources are allocated effectively, and managing expenditures to stay within budgetary constraints.
6. Asset Management: Managing IT assets, including hardware and software, ensuring they are utilized effectively, maintained properly, and tracked accurately.

Job Summary:

The Site Acquisition Project Coordinator is accountable for streamlining the site acquisition process for construction or development projects, guaranteeing the efficient acquisition of all necessary permits, contracts, and approvals. The position necessitates collaboration with internal teams, contractors, and local authorities to proficiently manage site acquisition timelines and budgets.

Key Responsibilities:

Project Coordination:

• Assist the site acquisition team in monitoring project milestones and deliverables.
• Assist in preparing and maintaining project schedules and status reports.
• Coordinate site visits and inspections with relevant stakeholders.
• Develop and implement strategies to optimize the site acquisition process.

Documentation and Compliance:

• Collect, review, and process required documentation, including leases, permits, and environmental reports.
• Ensure compliance with local, state, and federal regulations related to site acquisition.
• Maintain a comprehensive database of all project-related documents and correspondence.
• Assist in the preparation and submission of zoning and permitting applications.

Stakeholder Communication:

• Act as a liaison between clients, landlords, legal teams, and government agencies.
• Address inquiries and provide updates on project progress.
• Facilitate meetings and conference calls with internal and external stakeholders.
• Develop and maintain positive relationships with key decision-makers in local communities.

Data Management:

• Maintain accurate records of project activities in project management systems.
• Track and report on project budgets and expenditures.
• Analyze data to identify trends and opportunities for process improvement.
• Generate regular reports on project status, risks, and key performance indicators.

Risk Mitigation:

• Identify potential obstacles in the site acquisition process and work with the team to resolve them promptly.
• Ensure all contracts and agreements are executed correctly to minimize risks.
• Conduct preliminary site assessments to identify potential environmental or regulatory issues.
• Develop contingency plans for high-risk aspects of the site acquisition process.

Vendor Management:

• Coordinate with external vendors and consultants, such as surveyors, environmental specialists, and legal advisors.
• Manage vendor contracts and ensure deliverables meet quality standards and project requirements.
• Evaluate vendor performance and provide feedback to improve future collaborations.

Continuous Improvement:

• Stay updated on industry trends, best practices, and regulatory changes in site acquisition.
• Propose and implement process improvements to enhance efficiency and reduce costs.
• Participate in professional development opportunities to expand knowledge and skills relevant to the role.

The Data Platforms & Analytics team is looking for a committed and competent Technical Business Analyst to carry out requirement analysis, solution design and parameterization activities on data staging and  warehousing domains. You'll be part of an Agile team that implement high quality, standardized solutions for Swiss Banks, and also provide Application Maintenance Services (third level support) to our existing customers base.  We work closely together and with other teams, therefore we are looking for a new colleague who – in addition to being independent – also enjoys collaborating with others!

Your key tasks:

• Conduct comprehensive requirement analysis and solution design in collaboration with architects, partners, and customers.
• Oversee the end-to-end solution lifecycle, including implementation and knowledge transfer.
• Perform data mapping, transformation, and loading activities using Oracle Data Integrator and other ETL/ELT tools.
• Design and implement data warehousing solutions that meet business requirements.
• Provide expert guidance on best practices for data integration and warehousing.
• Troubleshoot complex data integration issues and provide timely resolutions.
• Participate in Agile ceremonies and contribute to continuous improvement of data integration processes.
• Develop and maintain detailed technical documentation for all implemented solutions.

Pimary Functions

Provides Daily, Weekly and Monthly Sales Reports; manage B2B Portal system updates and processing uploads; Data processing and maintaining accurate Material Master & Customer Master Data; Manage SCS3 Help Inbox; Pricing uploads in PT “Promo tool” system & SAP; Additional tasks and responsibilities as directed by Senior Management

Key Roles

• Routine Daily, Weekly and Monthly Sales Reports for the following, Sales Dashboard; Backorder Report; Inventory Count; Material and Master Date Errors; Sell Out Report Retail Customers)
• Creates & Maintains customer Extranet accounts suing B2B Portal
• Creates, maintains & supports Material Data including New Materials, Material determinations; exclusions & inclusions; Maintain Customer master data within SAP; Initiate the set-up and processing all new customers within PT.SCS3 Help; Reviews queries in SCS3 help inbox and ensure timely feedback & action; Escalate reoccurring issues
• Ensures all current and upcoming promotions are uploaded in a timely and acceptable manner without error within Promo Tool
• List & Contract Pricing loaded without error in SAP
• Ensure all processes are followed and all incidents are reported accordingly
• Ensure participation in CIP and Leadership Training Programs as required
• Additional tasks and responsibilities as directed by Senior Management

As an HR Business Partner (HRBP) of Publicis Groupe Philippines (PGP), you will play a pivotal role in shaping people's strategies and fostering a culture of creativity, collaboration, and excellence. You will serve as a trusted advisor to agency leaders and employees, aligning HR solutions with business objectives while ensuring compliance with company policies. This role focuses on supporting the unique needs of creative talent, driving engagement, and nurturing a high-performance environment.

Key Responsibilities:

1. Strategic HR Partnership

• Collaborate with the HR Director/HR Lead and agency leadership to implement people strategies that support business goals.
• Provide data-driven insights and innovative HR solutions to address workforce challenges and opportunities in the creative industry.
• Advise leadership on organizational design, talent strategy, and succession planning.

2. Talent Management and Development

• Work with the Talent Acquisition and Learning & Development teams to attract, retain, and develop top creative talent.
• Identify and support high-potential employees through career growth opportunities and targeted development programs.
• Assist in implementing initiatives like the New Blood Program, ensuring cross-capability talent alignment.

3. Employee Relations and Engagement

• Serve as a primary point of contact for employee relations, addressing concerns, mediating conflicts, and promoting an inclusive culture.
• Lead employee engagement initiatives, gathering feedback and driving actions that enhance the employee experience.
• Build trust and foster open communication across all levels of the organization.

4. Performance and Change Management

• Support leaders and managers in executing performance management processes aligned with organizational objectives.
• Drive change management efforts, ensuring smooth transitions during organizational shifts and process updates.
• Partner with leadership to foster a culture of accountability, creativity, and continuous improvement.

5. HR Operations and Compliance

• Ensure adherence to HR policies, labor laws, and compliance requirements in the Philippines.
• Guide workforce planning, compensation, and benefits, ensuring equity and alignment with company standards.
• Collaborate with HR shared services to efficiently execute HR operations and administrative tasks.

6. Culture and Well-Being

• Advocate for initiatives prioritizing flexibility, well-being, and work-life integration for PGP talents.
• Partner with leaders to champion Diversity, Equity, and Inclusion (DE&I) programs.
• Drive activities that reinforce Publicis Groupe's values and celebrate the unique contributions of its creative teams.

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Purpose:

To ensure SBS Board, management and staff are provided with timely and accurate management and financial information. To prepare various external returns, financial analysis and update and maintenance of accounting and reporting systems. 

Operationally manage the Accounts Officer and assist the Finance Manager – Accounting (FMA) in their duties, providing back-up in their absence.

Reporting to:

Finance Manager – Accounting (FMA)

Key Relationships:

SBS management and staff

Subsidiary company management and accounting teams

TechnologyOne (Accounting software providers)

Auditors

Reserve Bank of New Zealand (RBNZ)

Key Result Areas:

The Senior Management Accountant has responsibility for the following key result areas:

Reporting

• Responsible for the preparation of monthly management and financial reporting for SBS Head Office and Retail departments.
• Responsible for preparation of monthly financial reporting for the SBS Board.
• Responsible for preparation of monthly RBNZ reporting.
• Contributes where required to all other SBS reporting obligations in respect to external parties, regulators and agencies including RBNZ, rating agencies, securitisation trustees, banks (bank covenant reports), Companies Office, Securities Commission, Statistics NZ, Treasury, and Ministry of Economic Development.

Taxation/ Legislation

• Responsible for completion of monthly taxation calculations for all entities under SBS accounting responsibility.
• Maintains requisite knowledge of taxation issues such as income tax, FBT, GST and entertainment tax.

Systems

• Monitors performance of accounting systems and subsidiary ledgers and through liaison with system suppliers, facilitates enhancements to recording and reporting.
• Responsible for maintenance and development of Finance One accounting system and related financial management information systems including development of reporting and administrative functions.
• Responsible for the set up and maintenance of users within Finance One
• Responsible for data integrity within Finance One including undertaking monthly audit reviews of all system changes functions.
• Responsible for the set up and maintenance of users within Finance One
• Responsible for data integrity within Finance One including undertaking monthly audit reviews of all system changes.

Projects

• Contributes to and participates in information system, accounting and reporting development projects, including policies, strategies, plans and recommendations.
• Researches, analyses and evaluates specific projects assigned by the FMA and develops appropriate solutions.
• Implements approved solution strategies by planning, directing and co-ordinating and actioning solutions.

Fixed Assets

• Responsible for collating fixed asset information and updating the fixed asset registers (tax and accounting) to maintain their integrity and accuracy, including the collating and calculating of in-house software development.
• Ensures SBS’s fixed asset policy is adhered to by the information that flows from management.
• Prepares and distributes monthly capital expenditure reports to SBS management.

Operational Activities

• Maintains sufficient knowledge of FMA duties to provide day-to-day operational backup in the event of their absence.
• Operationally manages the Accounts Officer and maintains full knowledge and capability of carrying out their duties.
• Responsible for maintaining a detailed task analysis manual of job functions that the position is responsible for.
• Responsible for ensuring familiarity with and adherence to all SBS policy and procedures.
• Contributes to the flow of communication within the Finance and Accounting team by actively participating in staff meetings.
• Performs other such duties as may be reasonably required by the FMA.

Work Experience:

Work experience necessary to competently perform the duties of this position include:

Required

Substantial experience in producing management reports up to board level

Substantial experience in using MS Excel and Access

Experience in maintaining and using accounting systems

Knowledge of financial reporting regulations

Preferred

Financial industry experience

Experience in developing reports in Excel and Access

Experience in corporate taxation

Project team involvement

Personal Qualities:

Personal qualities necessary to perform the duties of this position include:

• High level of accuracy and attention to detail
• Ability to prioritise and meet deadlines
• Able to receive and apply new information and show plenty of initiative
• Excellent research and analytical skills
• Ability to plan and be systematic
• Good interpersonal and communication skills
• Excellent personal/team-based planning and organisation skills
• Accepts personal accountability for own learning and responsibilities

Qualifications:

Minimum qualifications required to undertake this role include:

Required

Possess a relevant tertiary qualification in an Accounting related discipline

Preferred

Membership of the NZ Institute of Chartered Accountants (NZICA) (CA or ACA College).

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Setup:

• Remote/Onsite/Hyrbid for this role

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/

And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP

And here's the link to our Glassdoor page, where you can see what our team members have to say about us:https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

The Quarterly Business Review (QBR) functions as a forum for assessing the progress of domain-specific backlog planning, keeping all involved parties informed about the status of upcoming quarters deliveries.

Divisions convene every three months to examine the results of the previous quarter and coordinate plans for the upcoming one.  This enables the organization to jointly plan and provide its clients with top-notch products and services at speed and with a degree of predictability.

As a Business Manager, you ensure for an effective and efficient service for preparing and maintaining QBRs of the whole Organization. 

Your mission:

• Perform daily operations tasks to support various organizational units
• Moderate and Support domains in their planning sessions
• Support Domains in their Resource Capacity Planning
• Support quarterly demo sessions
• Conduct routine cleanup of QBR Initiatives in JIRA
• Conduct functionality testing of QBR Dashboards and provide enhancement specifications if needed
• Establish and maintain various communication channels e.g. SharePoint, Outlook etc.

Scoping

• Coordinate with all stakeholders on bidding processes.

• Organize and document supplier meetings, site inspections, pre-bid conferences, and other bid-related activities for all involved stakeholders.

• Review bidding documents to ensure alignment with PBSP policy and provide updates on bidding status.

Planning

• Monitor project timelines in the procurement plan and provide regular status reports to relevant stakeholders.

• Summarize the procurement plan for vendor sourcing efforts and update progress on all projects within the plan.

• Hold regular meetings with stakeholders to review the procurement plan’s status and address any necessary actions.

Administrative

• Support the Senior Estimating Manager in team management and operations.

• Maintain records of meetings for reference and audit purposes.

• Prepare reports as requested.

Job Types: Full-time, Permanent

Pay: From Php 35,000.00 per month

Schedule:

• 8 hour shift
• Pacific Standard Time shift
• Monday to Friday

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

• Debugging and Creating complex SQL Queries (Basic Concepts like – Stored Procedures, Triggers, Functions, Error Handling and Query Optimizations)

• Basic Understanding of Asp.net MVC architecture and deployment of Web Applications on IIS

• Basic Understanding on how HTTP REST Web API works (URL structure)

• Difference between Web API and Web Services

• Authorization and Authentication especially OAuth 2.0 and how it works.

• OData Framework Report understanding

• Client application vs Server side understanding

• Web API Testing Tool knowledge such as POSTMAN or SOAP UI etc.

• Basic Understanding of Crystal Report and standards

• HTML , XML - Configuration file understanding and debugging.

• Basic Understanding on what is Windows Service and how it works What is difference between Windows service vs Web Service etc.

• Technical Document - Creations using UML diagrams and understanding documents shared by Clients.

• Researching client needs, analyzing trends and best practices and creating detailed program specifications  

• Devising procedures to achieve greater efficiencies and solve complex technical problems.  

• Assessing available technologies and recommending solutions. 

• Interface Communication Understanding – Expected how to applications communicate using either of SFTP File based, MSMQ Based, Web Service communication.

Good to have : Added advantage if able to write power shell scripts with basic understanding.

What you will need:

• At least 2 years of experience (Level is flexible depending on the Technical Interview Results)

• A bachelor’s in computer science or information systems or the equivalent experience.  

• Advanced knowledge of multiple end-to-end systems as well as application development. 

• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML). 

• An understanding of appropriate application programming language. 

 
What we offer you: 
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Our team is looking for an Accounting Analyst and this could be you! Be part of our growing BPO Company and receive a P20,000 signing bonus when you get hired (Terms and conditions apply).

To know more about us, you may visit Global Strategic Recruitment Facebook page.

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree, Finance/Accountancy/Banking or equivalent
• Experience with Quickbooks is a plus
• Must be able to communicate in English fluently
• Must be able to multi-task and learn quickly
• Must have keen attention to details
• Must have strong analytical skills
• Experience is a plus but not required

Locations:

• Bacolod site: Global Strategic Building, Fordland 2, 2nd & 4th Floor, 11th Street Lacson, Bacolod City, Negros Occidental
• Mandaluyong site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City, 1550 Metro Manila
• Victorias site: Vic Arcade Building, Ground Floor, Osmeña Avenue, Barangay 1, Victorias City, 6119 Negros Occidental

For more information, please visit our website at www.GlobalStrategic.com

• Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
• Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Business Analyst (IVR /contact center) - 5 to 9yrs-Bangalore/Chennai/Pune

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team

n-house team focusing on development and customization of IVR applications for Financial Institutions and Banks

What you will be doing

• Plans and coordinates all aspects of technical projects from initiation through delivery.

• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Identifies needed resources for projects, defines and assigns major project roles.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

What you bring:

• 5 to 9yrs Exp Creation of functional requirements based on business/client/end user needs

• Experience in technical writing

  Identifies Business strategies, finds solutions

  re-engineering of processes/procedures to produce best results

• Experience working on large/complex projects

• Ability to communicate with engineers on requirements and expected outcomes

• Ability to size development/engineering efforts for cost/timelines

• Abiilty to report project status/delays/escalations and other PM functions

• Familiarity with voice components and/or contact center practices/procedures

• Ability to interact with clients/customers in a professional manner

• IVR knowledge of call flows, automation, self service

  Creation of Visio call flows, both detailed and high level based off User interface documentation

• Ability to perform basic troubleshooting on reported issues for supported contact center platforms

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As an End-User Helpdesk Agent, you will be primarily responsible for providing frontline user management and customer support. The End-User Helpdesk Agent efficiently provides support to customers, is a flexible problem-solver, and is confident at providing solutions. You investigate if you do not have enough information to resolve customer inquiries and complaints. At the same time, you are patient, empathetic, and very communicative with others. The End-User Helpdesk has at least basic computer skills and the capacity to stay focused in a busy work environment. The service runs 24 x 7.

Key Tasks and Responsibilities:

• Process User Management/UMT worklist requests within SLA
• Provide updates to the Sponsors, Implementation Managers, and other relevant teams on the creation/maintenance of all client-supported product accounts.
• Follow strict instructions on the creation/update of all client-supported product accounts as specified on Helpdesk Briefs/Communication Plans for each trial.
• Communicate with the Sponsor via email regarding issues on the creation/maintenance of all supported products and follow up on resolutions in a timely fashion and ensure communication is accurate both verbally and in writing.
• Ensure that all data is entered/updated correctly in the CRM system.
• Perform database system performance reporting tasks.
• Root Cause Analysis ticket owner for alerts and errors generated by the various products supported.
• Complete QC activities for User Management activities completed by other Helpdesk Administrators
• Complete Site Allocation for all client-supported product Users in a timely fashion.
• Escalate promptly to Shared UM TL any issues with the completion of User Management or compliance with SLA.
• Ensure compliance with customer Data Privacy and Security Policy
• Perform other administrative tasks as required.

Skills/Attributes Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Technical:

• Good working knowledge of Microsoft Office tools (Word, Excel, OUtlook, etc.)
• Computer and Internet-savvy
• Call/Contact Center ticketing tools, i.e., Zendesk, Salesforce (or similar CRM platform)
• Call/Contact Center call management tools, i.e., Avaya, 8x8 (or similar) is advantageous

Behavioral:

• Positive and enthusiastic personality and approach to work
• Ability to take right decisions, strong sense of ownership and accountability
• Ability to apply creativity to resolving problems
• Organized, accurate, with ability to multi-task
• Excellent written and verbal communication
• Willing to lean new skills and grow with the company

Qualifications:

• At least High School diploma or equivalent
• User Management or Data Entry experience for at least 1 year
• Previous experience in SSC/BPO and Customer Service is nice to have
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently in English at all levels

As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy and encouraging work environment in the premium district of Mckinley Hill, Taguig.

We also reward of our staff with great benefits including:

• Competitive compensation packages
• HMO/Medical and dental coverage
• Life insurance
• Non-taxable allowances
• Night differential
• And much much more!

LegalMatch is seeking a dynamic and analytical Project Manager to drive strategic initiatives aimed at solving customer problems (including those related to engagement, retention, churn, and other areas). The person that will thrive in this role is an obsessive problem solver--someone who is highly proactive, analytical, and focused on delivering impactful results.

• Develop an in-depth understanding of customer problems and goals and ensure that LegalMatch’s platform is aligned to meet or exceed expectations
• Be accountable for delivering various success metrics including case conversion, client engagement, and others.
• Partner closely with our Engineering team to translate business needs and product requirements into new solutions for customers.
• Lead initiatives with other teams to identify gaps, create or improve processes, and proactively develop new solutions.
• Work closely with cross-functional teams to ensure potential business opportunities and product development opportunities are reported and maximized.
• Address all sorts of problems analytically to drive customer success and retention.

• Demonstrates a can-do attitude, flexibility, and a willingness to learn and grow in new areas.
• Problem solver; experiments with new approaches and techniques to improve work processes.
• Team player with strong communication skills
• Background in SaaS growth hacking/growth marketing (including growth funnel optimization)
• Strong analytical skills to address and solve various problems related to reputation, churn, and driving quality cases.
• With significant entrepreneurial drive
• Willing to roll up sleeves to directly solve challenging problems
• Experience driving revenue growth and expansion with a portfolio of customers.
• Experience implementing process improvement initiatives and creating new methodologies for an organization.
• Customer-focused and innovative mindset when approaching new challenges.

• Manage and enhance the work relationship with the 20-30 partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Manages computing environment to protect production systems critical to business success.

• Acts as focal point for incident review and escalation if necessary.

• Supports a computer operations environment that meets all service level agreements, e.g., 24x7 availability, response time parameters, etc. and availability targets.

• Works across a wide array of product lines and engages various levels of management on a day to day basis.

• Is familiar with the ITIL framework, as the Incident Management process is a key input into the established Change and Problem processes.

• Develops, coordinates and promotes incident management activities across enterprise and takes responsibility for effective functioning of Incident Management processes across all support areas.

• Engagement following onset of a production incident.

• Provides immediate tactical response and coordination minimizing duration of service interruptions.

• Responsible for daily operations of information technology (IT) and business processing functions.

• Manages and directs technical and functional specialists and computer operations staff in restoration of service during an incident.

• Partners with IT management to establish strategies and priorities for overall IT operations understanding current and future business demands.

• Acts as liaison between inter or intra-datacenter teams for high severity incidents.

• Assists in managing and developing tactical plans for Operations.

• Provides work assignments for team members.

• In conjunction with the problem management function, identifies and implements cost-saving and continuous improvement initiatives within the information processing area.

• Develops and maintains departmental standards and procedures.

• Consults with other teams on proper integration and correlation of the incident management process and their respective areas.

• Maintains awareness of emerging technologies, trends and best practices in computing hardware, software and operational processes.

• Provides regular incident bulletins to teams concerning open or ongoing incidents.

• Ensures effective and rapid response to major incidents.

• Reviews and recommends, as appropriate, changes to support processes to ensure continuous improvement of the incident management process.

• Facilitates daily, weekly and monthly tactical meetings as well as creates incident reports as determined by the business.

• Works with external clients and other internal teams on an as needed basis.

• Other related duties assigned as needed

What you will bring:

• Experienced in handling incidents related to ATM Operations

• Must be open to work in Bonifacio Global City (Hybrid setup but might go full onsite in the future)

• Must be open to work on shifting schedule

• Considerable knowledge of incident management principles, procedures and techniques

• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL

• Strong knowledge of issue resolution and escalation practices, FIS products and services and IT infrastructure

• Ability to apply analysis and creative thinking when solving problems and conflict

• Ability to provide acute attention to detail

• Ability to communicate effectively to all levels within the organization

• Decision making ability within specified parameters as well as independent and collaborative decision making skills

• Skilled at identifying and implementing process improvements

• Ability to effectively establish and maintain relationships across the organization

• Strong capabilities in public speaking

• Strong written communication skills

• Solid business acumen and an awareness of business implications of decisions

• Demonstrated skill in timely, proactive, responsive follow-through on deliverables

• Ability to organize tasks and priorities effectively and under minimal supervision

• Proven ability to function in an environment requiring flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

What we offer:

• A competitive salary and benefits, including HMO on Day 1

• Great workspaces with dedicated and motivated colleagues

• A variety of career development tools, resources & opportunities

#LI-JO1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

TECHNICAL WEB PROJECT MANAGER

Job Title: Technical Web Project Manager

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time

About Us:

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

• 100% Work from Home

The main purpose of the Project Manager is to plan, coordinate, and oversee all aspects of a construction project from start to finish. This includes managing budgets, schedules, resources, and ensuring that the project is completed safely, on time, and within scope. They also act as a liaison between the client, contractors, and other stakeholders to ensure effective communication and successful project delivery.

• To lead the project on stakeholder management, cost planning, consultant and contractor engagement, design management, construction management from onboarding to handover and closeout
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project
• Manage and oversee all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers
• Aiding appointed Project Lead in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system framework.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

The Sr. Commercial Manager at Igloo will be instrumental in strengthening and expanding Igloo’s presence as a leading provider of digital insurance solutions in Southeast Asia. With a dual focus on managing existing client relationships and sourcing new business partners, this role ensures that Igloo’s innovative insurance products meet the evolving needs of businesses and consumers. The ideal candidate will leverage their expertise to deepen relationships with current partners while actively identifying and onboarding new partners to drive Igloo’s mission of making insurance accessible and affordable for all.

Job Responsibilities 

Account Management & Partner Relationship Growth

• Serve as the primary point of contact for existing clients and partners, nurturing relationships to maximize satisfaction, loyalty, and retention.
• Understand each partner's goals and collaborate closely with them to identify opportunities for upselling, cross-selling, and expanding their use of Igloo’s digital insurance solutions.
• Work with internal teams, including product, marketing, and compliance, to ensure seamless delivery of Igloo’s services and a positive partner experience.
• Regularly assess partner performance, providing insights and solutions to enhance their experience with Igloo’s offerings and drive mutual growth.
• Lead renewal discussions and negotiate terms that support both partner objectives and Igloo’s commercial goals.

New Business Development & Partner Sourcing

• Identify and develop new business opportunities, focusing on strategic partnerships that align with Igloo’s mission to make insurance accessible, affordable, and inclusive.
• Conduct market research to build a pipeline of potential partners who can benefit from Igloo’s digital insurance solutions, such as lifestyle protection, e-commerce insurance, and device protection.
• Present Igloo’s product suite to prospective clients, demonstrating how solutions like device protection, extended warranties, and loan protection can add value to their business and customers.
• Collaborate with prospective partners to structure agreements and negotiate terms that create long-term value and growth for both parties.
• Stay informed on industry trends, competitor activity, and evolving customer needs to guide business development strategies.

Cross-functional Collaboration

• Collaborate closely with the Head of Commercial to align on commercial strategies that support both existing and new partnerships.
• Coordinate with Igloo’s product, operations, marketing, and finance teams to tailor solutions that meet partner requirements, ensuring operational efficiency and compliance.
• Engage in cross-functional projects that enhance Igloo’s ability to deliver seamless and effective insurance solutions across various markets.
• Facilitate smooth communication and project coordination between departments to support partner onboarding and optimize ongoing account management.

Reporting & Performance Tracking

• Track and evaluate performance across both account management and new business initiatives, using data-driven insights to optimize strategies and decision-making.
• Prepare and deliver regular updates to the Head of Commercial, highlighting partnership growth, key achievements, challenges, and emerging opportunities.
• Establish and monitor KPIs related to account management and business development, ensuring alignment with Igloo’s broader commercial and strategic objectives.

• Bachelor’s degree in Business, Marketing, Finance, or a related field; experience in the insurance, fintech, or tech industries is preferred.
• 5+ years of experience in account management, business development, or sales, with a demonstrated focus on client relationship management and business growth.
• Deep understanding of the insurance industry and digital solutions, ideally with experience in insurtech or related fields.
• Proven track record in managing and expanding client relationships, as well as in identifying and securing new business opportunities.
• Strong communication, negotiation, and presentation skills, with an ability to connect effectively with diverse audiences.
• Highly collaborative, with experience working across teams and departments to deliver integrated solutions.
• Strong organizational skills and an analytical mindset, with the ability to handle multiple accounts and projects simultaneously.

• Comprehensive Health Coverage: HMO coverage starting Day 1, with free coverage for up to 2 dependents.
• Financial Rewards: 13th-month pay to ensure fair and rewarding compensation.
• Career Growth Opportunities: Annual performance appraisal to recognize achievements and support professional development.
• Inclusive Work Environment: Be part of a dynamic team committed to innovation and collaboration.
• Leave Benefits: Competitive leave policies to support work-life balance.
• Continuous Learning: Opportunities to enhance skills through training and development programs.

Our team is looking for a Virtual Assistant and this could be you! Apply now and start your career journey with us!

The Role

As a Virtual Assistant, you'll be the frontline of our operations. You'll handle incoming calls, emails, and chats, providing exceptional service and support. Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems. Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.

• Should be comfortable using technology and eager to learn new tools
• Strong written and verbal communication skills
• Attention to detail and commitment to accuracy
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer support is required
• Experience in the insurance, property management or financial industry is required

Octal Philippines Inc. is looking for a skilled and proactive Business and Systems Analyst to enhance our strategic initiatives. You will play a key role in analyzing business needs, documenting requirements, and liaising between stakeholders and technical teams. Your expertise will help streamline processes and drive efficiency across various projects within our organization.

• Bachelor’s degree in any course related to Information Technology
• At least 2-3 years of work experience related and focused on Business Process Analysis, Systems Analysis, Systems Design and Analysis, Project Implementation and other system development related activities.
• Knowledge about any programming language, database, & server application solutions is a huge plus.
• Working knowledge of basic IT support services such as: Software and Applications trouble shooting and use of commonly used software products (e.g., MS Office, MS Windows and Internet tools).
• Basic Networking Skills.
• Working knowledge on basic programming and internet tools (e.g. Web Browsing, FTP, HTTP, HTTPS).
• Sound Documentation and Communication Skills.

This role will work in our Device and Product Group supporting New Product Introduction (NPI) of our state-of-the-art GaN semiconductor devices as well as other engineering projects. This experienced semiconductor product NPI engineer will work in a cross functional role that involves the ownership of new products from concept to qualification. The role requires coordinating activities across multiple departments (R&D, Design, Epitaxial, Fabrication, Assembly, Test and Reliability, etc.).
 

Description

• Lead the NPI process and coordinate the power device products definition, design, fabrication, testing and qualification, taking them from tape-out to production release.
• Work closely with the marketing, sales, engineering and manufacturing teams to develop NPI plans.
• Negotiate schedules to align with resources and customer requirements.
• Track and communicates status, key results, risks, and problems to all stakeholders to ensure alignment of priorities. Schedule and run design review activities.
• Monitor and analyzes testing and qualification results to write engineering reports.
• Drive root cause investigations of performance and qualification issues.
• Own and support other engineering projects

Position Type :

Type Of Hire :

Education Desired :

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
 
About the role: 
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.  
 
What you will be doing: 

• Debugging and Creating complex SQL Queries (Basic Concepts like – Stored Procedures, Triggers, Functions, Error Handling and Query Optimizations)

• Basic Understanding of Asp.net MVC architecture and deployment of Web Applications on IIS

• Basic Understanding on how HTTP REST Web API works (URL structure)

• Difference between Web API and Web Services

• Authorization and Authentication especially OAuth 2.0 and how it works.

• OData Framework Report understanding

• Client application vs Server side understanding

• Web API Testing Tool knowledge such as POSTMAN or SOAP UI etc.

• Basic Understanding of Crystal Report and standards

• HTML , XML - Configuration file understanding and debugging.

• Basic Understanding on what is Windows Service and how it works What is difference between Windows service vs Web Service etc.

• Technical Document - Creations using UML diagrams and understanding documents shared by Clients.

• Researching client needs, analyzing trends and best practices and creating detailed program specifications  

• Devising procedures to achieve greater efficiencies and solve complex technical problems.  

• Assessing available technologies and recommending solutions. 

• Interface Communication Understanding – Expected how to applications communicate using either of SFTP File based, MSMQ Based, Web Service communication.

Good to have : Added advantage if able to write power shell scripts with basic understanding.

What you will need:

• At least 2 years of experience (Level is flexible depending on the Technical Interview Results)

• A bachelor’s in computer science or information systems or the equivalent experience.  

• Advanced knowledge of multiple end-to-end systems as well as application development. 

• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML). 

• An understanding of appropriate application programming language. 

 
What we offer you: 
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

#LI-CV1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass