Macao Imperial Tea - SM Mega Mall is Hiring for Barista!

Job Type: Full-time

Pay: Php645.00 per day

Benefits:

• Paid training

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay

• Accounts and records remittance envelopes by screening, tallying, and validating the amount, screening for discrepancies, and preparing reports. ​

• Collates all cash collections, prepares reports for each cashier remittance, and secures daily bank rates of foreign currencies. ​

• Maintains records of all cash fund holders, updates acknowledgment receipts, and ensures adherence to policies and procedures by Cashiers.​

Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions.

• Ensures the processing payments and invoicing for guests, and reconcile the cash register at the end of each shift.
• Implements standards/procedures of service for guests consistently as per attached sequence of events.
• Contributes to a seamless guest experience by offering courteous and efficient service during check-outs and other financial interactions.

About the Job

To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: 

• ensuring our check-out service is fast and efficient for our customers, and cost-effective for the IKEA store;
• ensuring payments are handled in a reliable, efficient, accurate, and friendly way.

Your assignment

• You follow cash handling procedures to ensure the security of money handling;
• You ensure check-out is effectively equipped at all times throughout the day and you are ready and available to help customers when needed;
• You have knowledge, confidence, and desire to make customer payment easy;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You optimize the relationship with customers when they pay for products, in order to drive increased customer satisfaction, creating the desire for them to return and shop with us over time;
• You work together with other functions to improve the shopping experience of customers in order to generate more sales.

About the Job

To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: 

• ensuring our check-out service is fast and efficient for our customers, and cost-effective for the IKEA store;
• ensuring payments are handled in a reliable, efficient, accurate, and friendly way.

Your assignment

• You follow cash handling procedures to ensure the security of money handling;
• You ensure check-out is effectively equipped at all times throughout the day and you are ready and available to help customers when needed;
• You have knowledge, confidence, and desire to make customer payment easy;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You optimize the relationship with customers when they pay for products, in order to drive increased customer satisfaction, creating the desire for them to return and shop with us over time;
• You work together with other functions to improve the shopping experience of customers in order to generate more sales.

• To be responsible for cashier’s house fund, and its safekeeping.
• To ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet.
• To ensure that a check is made and recorded in the POS system for any meals consumed by employees, or any service offered to guests as complimentary or entertainment.
• To enter opening and closing check no. used in his/her shift in the Night Auditors logbook, and ensure that checks are used serially, and all the checks are accounted for.
• To open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger.
• To prepare cashier’s summary and tally it with Micros (POS) reading at the close of his shift.
• To printing and tally transaction list from credit card machines with physical check, and Micros reading.
• To prepare deposit envelope, write the deposit amount in cashier’s deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier’s deposit sheet.
• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations.
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
• To adhere to Company and Hotel rules and regulations at all times.

About the Job

To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: 

• ensuring our check-out service is fast and efficient for our customers, and cost-effective for the IKEA store;
• ensuring payments are handled in a reliable, efficient, accurate, and friendly way.

Your assignment

• You follow cash handling procedures to ensure the security of money handling;
• You ensure check-out is effectively equipped at all times throughout the day and you are ready and available to help customers when needed;
• You have knowledge, confidence, and desire to make customer payment easy;
• You will ensure the IKEA store is a safe and secure environment at all times for visitors and colleagues;
• You optimize the relationship with customers when they pay for products, in order to drive increased customer satisfaction, creating the desire for them to return and shop with us over time;
• You work together with other functions to improve the shopping experience of customers in order to generate more sales.

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.