Total Number of Openings

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

Chevron participates in E-Verify in certain locations as required by law.

Total Number of Openings

Chevron participates in E-Verify in certain locations as required by law.

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Partners with departments to identify, create, and rollout processes that optimize workflow. Strategically approaches short- and mid-term projects that improve transactional processes.

Impact
• Applies practical knowledge of job area typically obtained through advanced education and work experience.
• Makes decisions regarding own work methods, occasionally in ambiguous situations.

Communication
• Interacts largely with internal peers and contacts. Begins to build internal professional network that may cross department/areas. 
• Influences internal customers within the scope to achieve short term national project objectives.

Innovation
• Modifies existing methods, techniques and/or processes across job areas.
• Problems and issues faced are in general difficult but not complex.

Knowledge
• Works on assignments of moderate size, scope, diversity, and/or complexity. Performs a variety of assignments, employing diverse methods and skills.
• Typically requires a bachelor's degree and 2-4 years of experience or an equivalent combination of training and experience.

Turnitin partners with institutions to ensure the integrity of global education and meaningfully improve learning outcomes. Today, Turnitin serves over 15,000 institutions globally and is rapidly expanding to reach its five year vision of becoming the definitive global leader in integrity and assessment. This vision requires the sales team that sells a platform with multiple new solutions and creates deeper relationships with customers. With our global go to market teams consisting of sales professionals who work with customers to ensure their success and grow their footprint, the sales operations team focuses on the success of the sales team today but looks ahead to help the sales team achieve their goals with effective data, tools and processes. 

Turnitin is looking for a Sales Operations Analyst to be a partner with the larger commercial Revenue Operations team along with the GTM sales team to help enhance the efficiency and productivity of the sales team, to help facilitate our rapid team expansion and customer growth across the organization. 

As a Sales Operations Analyst you will support direct and indirect sales teams across the organization in analyzing system data to establish and implement process alignment and improvements to align sales strategy. The role will be critical in evaluating the general health of the sales process in order to help Turnitin run effectively and efficiently. You will collaborate with the broader Commercial  Operations team, Marketing, Finance and other stakeholders to ensure the best experience and most efficient processes to drive the sales process.

Our ideal candidate is a professional with knowledge of sales and customer service best practices. To succeed in this role, you should have excellent time management, collaboration and communication skills along with experience of working closely with customer facing sales teams. The person must have very strong organizational skills and an excellent eye for detail. They must also be flexible and willing to dive into every challenge. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be driven and passionate about ensuring the success of the sales team by delivering information.

Key Responsibilities and Outputs

• Based on data analysis, establishes and drives process improvement, adoption, and effectiveness at every level of the sales process, ensuring process compliance
• Support and optimize the use of Salesforce, including assisting with ongoing enhancements and testing
• Helps set and enforce best practices related to Salesforce data hygiene. 
• Works closely with Sales Enablement to create, maintain and deliver onboarding content
• Delivers onboarding of new hires
• Creates and maintains documentation of processes, standard operating procedures, and visuals for training purposes.
• Ensures that training content is up to date and accurate
• Gathers reporting and dashboard requirements to provide visibility to sales teams on pipeline and performance against targets
• Tracks and reports key performance indicators (KPIs) for the sales team, identifying areas for improvement and recommending strategic solutions to achieve sales goals
• Produces and maintains regular and ad-hoc Salesforce reporting and dashboards based on metrics that drive sales velocity for Sales, Marketing and Finance
• Partner with finance, marketing, and other departments to align sales operations with overall business objectives
• Drive the successful execution of project-based initiatives to enhance sales operations efficiency, collaborating with cross-functional teams, ensuring milestones are met and objectives achieved within specified timelines
• Develops and executes change management strategies conducting training sessions and providing ongoing support to ensure the seamless integration of changes and adoption of new processes and tools into the daily operations of the GTM sales team

Proven characteristics for success

• Organized, process driven personality with a solid attention to detail
• Highly organized and accurate
• Highly self motivated/committed
• Ability to manage and assess multiple priorities
• Ability to thrive in a fast-paced environment
• Curiosity and a passion for learning  

● Gathers data from reports of Hyphen Partners and inputs them in their respective trackers
● Creates appropriate data visualizations as required by Senior Data Analysts (DA) and/or the DA Manager
● Providing expanded analytics reporting as per business requirements
● Data extraction and providing information to relevant internal and external stakeholders as required
● Manage data warehouse such as cleaning, checking for erroneous/unusual data inputs, managing duplicate entries, and reports them to Senior DA
● Implement performance monitoring tools and put in place systems to drive performance excellence, with guidance from the Senior DA·
● Works closely with the Senior DA in developing new and improved analytics systems, all the way from prototyping to production

As a Senior Cyber Security Analyst,

You will safeguard our infrastructure and users, minimizing risks posed by cyber threats. You will promptly and effectively handle cyber attacks and data breaches, ensuring minimal recurrence of incidents.

Some of the things we expect you to do are to:

• Assist in monitoring company compliance to IT security policies.
• Assist with incident response and execution of company security incident response plan.
• Monitor and manage security events and alerts from a variety of sources (Azure, Defender, Keeper, Cloudflare etc).
• Assess and mitigate CVE’s and CVSS’s from multiple threat intelligence sources.
• Monitor threat intelligence and ensure risk mitigation and communication through the company where necessary.
• Assist with cybersecurity and phishing training for staff.
• Assist in maintaining and implementing GPO policies in Azure.
• Implement Identity Management via SSO across all MS Azure compliant tools used by the business.
• Works with Network Specialist to manage and monitor VPN and firewall rules.
• Works with System Administrator manage and monitor Azure.
• Ensure that IT security audits are conducted periodically or as needed.
• Assist in the development and maintenance of the Business Continuity (BC) and Disaster Recovery (DR) plans.
• Assist in development, maintenance and testing of the company’s security incident response plan.
• Develop and understand all testing necessary for a successful BC/DR execution.
• Assist and mentor desktop support and end users when they need to install or learn about new security products and/or procedures.

We would need you to be or have the following:

• Understanding of risk, threats, and vulnerabilities.
• Strong grasp of technical security controls with practical implementation experience.
• Proficiency in Microsoft Intune and Defender.
• Competence in Certificates, MFA (Multi-Factor Authentication), Vulnerability Management, and Penetration Testing.
• Familiarity with the NIST Cybersecurity Framework.
• Experience with Microsoft Active Directory or certification.
• Knowledgeable in incident response principles.
• Familiarity with threat intelligence and frameworks like MITRE ATT&CK.
• Exposure to IS027001 and SOC2 security frameworks.
• Familiarity with different IT domains: Network, Infrastructure, Systems Administration, Software Development, Database Administration, Change Management, Incident Management.
• Prior experience with ISO documentation and standards.

It would be awesome if you are or also have: 

• Strong cybersecurity tooling (MDM, Endpoint protection, IDS, WAF, Password Manager)
• Ability to identify gaps and/or risk exposure in programs.
• Strong problem solving and organizational skills.
• Strong written/verbal communication skills.
• Able to interact with stakeholders in cross-functional teams.
• Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products.
• Ability to create quality documents

Be a part of the Smartsourcing crew

Total Number of Openings

Chevron participates in E-Verify in certain locations as required by law.

About You 

Are you looking to combine your strong analytical mind, multilingual skills, and professional attitude with a meaningful job in the growing ESG market? Did you wonder what it would be like to work at a company where your contribution has a real, measurable impact? Do you undertake your work with a high attention to detail?  Are you a good team player, receptive to feedback, and open to interacting with a diverse group of people? Are you ready to go out of your comfort zone and accept new challenges?  

If your answers are YES and you would love to contribute to our mission of providing more transparency to corporate behavior– then this is the perfect role for you! 

Your Responsibilities 

As an ESG Research Analyst, you will play a crucial role in supporting RepRisk's growth and global reach by analyzing and entering risk incidents from NGOs, the internet, print and other media into the RepRisk ESG Risk Platform. RepRisk facilitates the identification and assessment of environmental, social and corporate governance issues which may present financial, reputational and ethical risks. It is used by investment professionals, financial institutions, supply chain managers, multinational corporations and compliance managers. The RepRisk ESG Risk Platform plays an integral role in increasing transparency and ensuring compliance with internal and international standards, thereby helping reduce risk exposure. 

• Identifying and assessing risk incidents related to environmental, social and corporate governance issues 

• Entering newly criticized companies, projects, etc. into the RepRisk® database  

• Summarizing and evaluating the incident according to our proprietary methodology  

You Bring 

• Excellent English writing skills, including strong analysis and editorial skills. 

• A minimum of a Bachelor’s degree. A background in journalism, international relations, environmental, social, or media sciences is a plus 

• A strong interest in environmental, social, and/or corporate governance issues. 

The Jr. Data Analyst with a focus on Inventory Movement, will be responsible for analyzing and interpreting data related to inventory movement per item and per account. The position will play an important role in collecting, analyzing, and presenting data insights to optimize inventory management, identify trends, and drive informed decision-making.

This role requires strong analytical skills, attention to detail, and a deep understanding of inventory management processes.

Key Responsibilities

• Data Collection
• Inventory Movement Analysis
• Performance Monitoring and Reporting
• Process Optimization and Continuous Improvement
• Forecasting and Demand Planning:

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.    

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

Job Background and Purpose:

• Citi as the leading global bank is present in 100+ countries, 16 of which are in Asia.  In each of these countries the Central Banks and other financial regulatory bodies require the timely and accurate reporting of prudential requirements and other monetary statistics. The Citi global platform, RegInsight, together with standard data stores helps meet the evolving regulatory reporting needs
• Citi in Asia is rolling out RegInsight for Local Regulatory Reporting (“LRR”) using a standardized and automated approach. A few Asia countries have started to implement RegInsight and more countries will follow in the years ahead
• In order to execute the implementation programs in a more efficient manner, Citi is setting up a centralized team in Asia to support the Asia country programs and the reporting processes. The centralized team members will be mostly based in Manila, which is one of the strategic sites of Citi Finance for US Reporting, and will work closely with representatives in the Asia countries such as Australia, Hong Kong, Singapore and India in meeting the countries’ reporting obligations to their specific regulators

Key Responsibilities of the centralized team members:

RegInsight implementation:

• Review local regulatory reports across the region to identify common reports and set up standards for classification
• Identify and analyze country’s critical data elements and attributes for LRR
• Perform data quality review in particular for data coming from systems other than Genesis
• Help to resolve data issues by interacting with multiple functions like country Finance, FRSS and Global Data Services teams
• Liaise with country Finance SMEs, Technology colleagues of GFTS, and other relevant parties to write LRR rules in Rule Harmony for countries
• Assist country to design and perform UAT and parallel testing
• Support countries to implement other LRR projects e.g. Local RWA Optima RegInsight Implementation program

Others:

• Assist countries to institutionalize global LRR Governance standards and processes for issue tracking and reporting, GRITT maintenance, and to facilitate oversight
• Perform on-going review, e.g. EUCs, to help standardize and optimize current LRR processes to increase efficiency and enhance controls
• Support RegInsight LRR change management activities
• Provide support to in-country Finance teams
• Lead/participate in future process migration activities

Development Value:

• The opportunity to work with people from different functions and different countries
• Opportunities to gain a thorough knowledge of several Finance processes
• Enhance knowledge about banking products and their accounting/reporting rules
• Obtain and enhance knowledge regarding specific regulatory rules in different Asia countries

Knowledge and Experience:

• 4-6 years of work experience in accounting (IFRS, local or US GAAP) financial reporting/auditing role
• Prior experience in regulatory reporting role is an advantage
• Financial product knowledge

Skills:

• Strong planning & organizational skills
• Efficient and effective time management
• Fluent English knowledge
• Professional communication & interpersonal skills
• Excellent analytical skills
• Advanced MS Excel knowledge

Qualifications:

• University/College degree in finance/accounting/IT

Competencies:

• Highly motivated with analytical & problem solving abilities
• Ability to interpret & implement regulatory guidelines & professional standards
• Demonstrated ability to complete tasks within tight deadlines
• Needs to have excellent ability to pay attention to details and handle large volume of data
• Able to work under pressure in different locations and in virtual teams
• Creative, proactive and flexible
• Enthusiastic team player

Preferred/Optional:

• Ability to apply ETL (Enhance, Transform, Load) techniques to transform data into usable format for consumption
• Basic Oracle/SQL/MS-Access knowledge is an added advantage
• Knowledge of an additional Asia language
• Project Management experience and other IT skills

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Background and Purpose:

• Citi as the leading global bank is present in 100+ countries, 16 of which are in Asia.  In each of these countries the Central Banks and other financial regulatory bodies require the timely and accurate reporting of prudential requirements and other monetary statistics. The Citi global platform, RegInsight, together with standard data stores helps meet the evolving regulatory reporting needs
• Citi in Asia is rolling out RegInsight for Local Regulatory Reporting (“LRR”) using a standardized and automated approach. A few Asia countries have started to implement RegInsight and more countries will follow in the years ahead
• In order to execute the implementation programs in a more efficient manner, Citi is setting up a centralized team in Asia to support the Asia country programs and the reporting processes. The centralized team members will be mostly based in Manila, which is one of the strategic sites of Citi Finance for US Reporting, and will work closely with representatives in the Asia countries such as Australia, Hong Kong, Singapore and India in meeting the countries’ reporting obligations to their specific regulators

Key Responsibilities of the centralized team members:

RegInsight implementation:

Requirements Phase

• Understand and translate Asia local regulatory report requirements and its interpretation while identifying commonality and standards for classification in liaison with Finance SMEs and Technology Colleagues.
• Decompose the local regulatory report forms / schedule to identify critical information / data and its expected values.
• Prepare documentation to source data from a central database, specifying the actual requirement, expected values, and checks required for the data to be consumed. 
• Prepare documentation to resolve data issues by interacting with multiple functions like country Finance, FRSS and Global Data Services teams.

Rules Development Phase

• Perform Mapping (Rules) Documentation, Writing, and Review in accordance with identified Requirements. 

Testing Phase

• Perform Data Quality review of identified data in partnership with other work streams in the Centralized Team. 
• Perform UAT and Parallel Testing through Test Scripts in partnership with other work streams in the Centralized Team. 

Others

• Support RegInsight LRR change management activities, requirements tracing and rules governance
• Lead/participate in other transformation initiatives to support Finance’s journey to become Best-in-Class Finance.

Development Value:

• Opportunity to work with people from different functions and different countries.
• Opportunity to gain thorough knowledge of Finance processes
• Enhance knowledge about banking products and their accounting/reporting rules
• Obtain and enhance knowledge regarding specific regulatory rules in different Asia countries

Knowledge and Experience:

• 5-7 years of work experience in accounting (IFRS, Local or US GAAP) financial reporting/auditing role
• Regulatory Reporting experience Production or Implementation highly advantageous
• SQL/MS Access knowledge
• Advanced MS Excel knowledge
• Fluent English

Skills:

• Strong planning & organizational skills
• Efficient and effective time management
• Strong interpersonal skills and ability to work with multiple functions 
• Excellent analytical skills

Qualifications:

• University/College degree in finance/accounting/IT
• CPA is advantageous

Competencies:

• Highly motivated with analytical & problem solving abilities
• Ability to interpret & implement regulatory guidelines & professional standards
• Needs to have excellent ability to pay attention to details and handle large volume of data
• Able to work under pressure in different locations and in virtual teams to meet tight deadlines.
• Demonstrated ability to supervise/motivate other team members and through influencing skills to improve relationship with seniors and peers.
• Creative, proactive and flexible
• Enthusiastic team player

Preferred/Optional:

• Ability to apply ETL (Enhance, Transform, Load) techniques to transform data into usable format for consumption
• Hands on project management experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Background and Purpose:

• Citi as the leading global bank is present in 100+ countries, 16 of which are in Asia.  In each of these countries the Central Banks and other financial regulatory bodies require the timely and accurate reporting of prudential requirements and other monetary statistics. The Citi global platform, RegInsight, together with standard data stores helps meet the evolving regulatory reporting needs
• Citi in Asia is rolling out RegInsight for Local Regulatory Reporting (“LRR”) using a standardized and automated approach. A few Asia countries have started to implement RegInsight and more countries will follow in the years ahead
• In order to execute the implementation programs in a more efficient manner, Citi is setting up a centralized team in Asia to support the Asia country programs and the reporting processes. The centralized team members will be mostly based in Manila, which is one of the strategic sites of Citi Finance for US Reporting, and will work closely with representatives in the Asia countries such as Australia, Hong Kong, Singapore and India in meeting the countries’ reporting obligations to their specific regulators

Key Responsibilities of the centralized team members:

RegInsight implementation:

Requirements Phase

• Responsible to understand and translate Asia local regulatory report requirements and its interpretation while identifying commonality and standards for classification in liaison with Finance SMEs and Technology Colleagues.
• Deliver decomposed local regulatory report forms / schedule to identify critical information / data and its expected values.
• Submit and discuss documentation to source data from a central database, specifying the actual requirement, expected values, and checks required for the data to be consumed. 
• Clearly discuss requirements on data issues by interacting with multiple functions like country Finance, FRSS and Global Data Services teams.

Rules Development Phase

• Deliver Mapping (Rules) Design, Documentation, Writing, and Review in accordance with identified requirements. 

Testing Phase

• Deliver Data Quality review of identified data in partnership with other work streams in the Centralized Team. 
• Complete UAT and Parallel Testing through Test Scripts in partnership with other work streams in the Centralized Team. 

Others:

• Support RegInsight LRR change management activities, requirements tracing and rules governance
• Lead/participate in other transformation initiatives to support Finance’s journey to become Best-in-Class Finance.

Development Value:

• Opportunity to work with people from different functions and different countries.
• Opportunity to gain thorough knowledge of Finance processes
• Enhance knowledge about banking products and their accounting/reporting rules
• Obtain and enhance knowledge regarding specific regulatory rules in different Asia countries

Knowledge and Experience:

• 7-9 years of work experience in accounting (IFRS, Local or US GAAP) financial reporting/auditing role
• Regulatory Reporting experience Production or Implementation highly advantageous
• Basel 2/Basel 3 reporting experience highly advantageous
• Prior experience in IT projects for reporting is an advantage
• Basic Oracle/SQL/MS-Access knowledge
• Advanced MS Excel knowledge
• Fluent English

Skills:

• Strong planning & organizational skills
• Efficient and effective time management
• Strong interpersonal skills and ability to work with multiple functions 
• Excellent analytical skills

Qualifications:

• University/College degree in finance/accounting/IT
• CPA is advantageous

Competencies:

• Goal oriented, highly motivated with analytical & problem solving abilities
• Ability to interpret & implement regulatory guidelines & professional standards
• Needs to have excellent ability to pay attention to details and handle large volume of data
• Able to work under pressure in different locations and in virtual teams to meet tight deadlines.
• Demonstrated ability to supervise/motivate other team members and through influencing skills to improve relationship with seniors and peers.
• Creative, proactive and flexible
• Enthusiastic team player

Preferred/Optional:

• Ability to apply ETL (Enhance, Transform, Load) techniques to transform data into usable format for consumption
• Hands on project management experience

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Job Family Group:

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Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

What we expect of you, day to day

In this role you will be primarily responsible for assisting implementation and ongoing monitoring of adherence with compliance controls associated with the regulatory compliance obligations of Visa Payment Limited. Primary focus is on (but not limited to) Payment Services Regulations, Wire Transfer Regulations, Bribery Act, Criminal Finances Act and their application.

• Testing controls that are being performed by wider business first line teams as well as compliance teams.

• Assisting with enhancing First Line of Defense (FLOD) and Monitoring Frameworks to ensure compliance with regulatory requirements.

• Monitoring that risks are being adequately managed.

• Monitoring performance and consistencies across the function and feeding back to the Regulatory Compliance Director and/or Senior Manager.

• Acting as a catalyst for change and improvement in testing.

• Supporting on regulatory compliance reporting.

• Contributing to design, implementation, and on-going reviews (as necessary) of regulatory compliance.

• Contributing to the creation of new monitoring processes, process maps and documenting new procedures where necessary.

• Assisting with formulation of management information and regular reporting, including but not limited to, local dashboard and metric reporting on compliance findings and progress with projects.

• Contributing to the continuous promotion of a strong culture of compliance, including assisting with  delivery of any necessary training and communications.

• Contributing towards the ongoing development  of effective relationships between all relevant Visa Payments teams and their relevant counterparts within the wider Visa organization

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

In this role you will be primarily responsible for supporting the Regulatory Compliance function with implementation and ongoing monitoring of compliance controls associated with the regulatory compliance obligations of Visa Payments Limited.

• Assisting the business and Regulatory Compliance function in the continuous monitoring of our First Line of Defense (FLOD) controls and Monitoring Framework to ensure ongoing compliance with regulatory requirements.

• Ongoing monitoring, of second line of defense (SLOD) controls.

• Assisting with ongoing internal projects.

• Supporting the Regulatory Compliance function with obtaining information to support internal audits and regulatory requests

• Contributing to design, implementation and on-going reviews (as necessary) of the approach and  framework of the regulatory compliance team.

• Supporting the Regulatory Compliance function as required on projects and any other ad hoc regulatory compliance projects.

• Supporting  the function’s regulatory incident management framework.

• Assisting with  the compliance function regulatory training obligations.

• Contributing to regulatory  horizon scanning, including but not limited to consideration of potential business impact, proposed regulatory changes, system & control assessments in line with upcoming changes.

• Ability to construct regular reporting, such as metrics and dashboards.

• Supporting the promotion  and embedding a culture of compliance, including providing input to any relevant training materials to be distributed across Visa Payments Limited.

• Collaborate with relevant stakeholders with regulatory compliance matters.

•  Proactively evaluate current processes and identify any weaknesses.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Accurate and timely turnaround on all payables for various entities  
• Actively monitor AP mailboxes for incoming invoices and vendor statements  
• Code invoices using complex GL, cost center and intercompany allocations 
• Assist with projects that entail problem solving, analysis and reconciliation 
• Provide excellent customer service to internal and external customers  
• Meet various deliverables for monthly and quarterly financial close   
• Collaborate with the AP team for best practices and process improvement 

Quality Analyst for High Velocity Sales Team
Manila, Philippines

OVERVIEW

Quality Analyst manage and implement a company’s quality assurance and control systems to ensure proper execution of products and client satisfaction every time. People in this role are committed to ensuring the sales associates are executing their jobs on the phone flawlessly whenever possible

RESPONSIBILITIES
•    Direct audit activities 
•    Conduct same call observation and frequently evaluate effectiveness of the Business Development Representatives
•    Works in partnership with the Business Development Sales Manager to ensure that all associates are meeting call quality standards
•    Track trends and make recommendations for refresher and/ or up- training to the training and operations team
•    Establish priorities and ensure maximum usage of assigned resources
•    Implement, support, and manage practices for assuring that quality and processes are adhere to standards and internal quality audits
•    Coordinate control plans and action plans to achieve expected results
•    Lead, mentor, and develop sales associate to promote quality awareness and implement quality programs and initiatives
•    Facilitate or lead quality training on quality management tools
•    Ensure that the sales associates are updated regarding new products, processes, and services launched by the company
•    Ensures effective monitoring and evaluation of the sales associates on a regular basis
•    Device systems or matrix to identify opportunities areas of sales associates and ensure proper feedback via Quality emails, instant feedback, counseling, short coaching,
•    Strive for continual improvement of the existing quality monitoring systems and the processes by which they are developed
•    Conduct calibration sessions between the sales managers
•    Develop reports showing inspection and audit performance and improvement opportunities including daily quality score report, performance improvement initiative reports and monthly quality report
•    Develop new ideas to improve overall quality in the process
•    Conduct meetings regularly with inspection and audit team to help consistency in teamwork.
•    Involve in team driven actions to help improvements
•    Runs and analyzes reports and ensues that all reports are accurate and reliable
•    Assumes and performs other duties and responsibilities not specifically outlined here in
•    Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
QUALIFICATIONS
•    Bachelor’s Degree preferred
•    2-3 years working experience in the related field in a BPO setting
•    Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
•    Accuracy and attention to detail
•    Teamworking skills
•    Results driven 
•    Highly organized 
•    Focus on great internal and external customer service 
•    Ability to manage multiple projects in multiple functional areas simultaneously 
•    Flexibility and adaptability to adjust to changing project needs in evolving situations
•    Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
•    Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
•    Excellent professional communication skills required, both verbal and written
•    Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
•    Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
•    Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
•    Must demonstrate excellent interpersonal skills and a strong customer service acumen
•    Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
•    Required to interact effectively and efficiently with all levels of employees
•    Flexibility for overtime

Join the A-Team and experience the A-Life!

Inquiry Management

• First-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal.
• Processes basic to complex HR and benefits transactions and supports the auditing of information
• Document calls and code as appropriate for reporting purposes
• End-to-end ownership for resolving inquiries, as well as for helping employees and managers learn about self-service capabilities.
• Provide accurate and efficient resolutions of issues and inquiries through multiple channels (e.g., phone, email/ticket, live chat, etc.) by following appropriate resolution/assessment methodologies (e.g., investigating and research)
• Utilizing knowledge management tools, educating employees on HR technologies
• Provide timely and reliable employee support that generates a high level of employee satisfaction and inspires confidence through effective communication, expert knowledge, and efficient escalation to resolve issues
• Communicate effectively (written or verbal) matching the style, needs, and level of understanding of the employee to support optimal interaction, through available employee support channels (phone, email, ticket management)

HR Administration

• Expert and skilled end user for Workday and other HR systems and tools
• Manage transaction workflows in the assigned region
• Respond to all employee verification requests and employment reference letters, etc.
• Identify process improvement opportunities focused and improving the effectiveness and efficiency of the Region or GBS Center, as well as sharing best practices with HR operations teams in other GBS Centers as appropriate.
• Recommend process improvements to drive efficiencies, knowledge, and consistencies in our procedures.
• Role may expand to include responsibilities for administration of additional HR processes

QUALIFICATIONS

Critical Experience:

• 6 months to 1-year related experience
• Ability to follow strict policy guidelines and recognize situations requiring call escalation
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Experience working in a Shared Services environment (HR Shared Services preferred)
• Experience in SAP, Workday (or similar), case management tools (Dovetail or SNOW preferred)
• Strong problem-solving, analytical, and critical thinking skills
• Excellent written and oral communication skills
• Ability to work in a collaborative team environment

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Develops, implements, and maintains human resource information systems associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands.

Impact
• Entry Level position.
• Decisions have a minimal impact on results, productivity and/or expenditures.

Communication
• Interacts with internal stakeholders within own department, as well as external stakeholders which may include clients and customers.
• Influences internal and external parties, who typically have shared interests, to achieve short-term departmental and team objectives. Represents the organization within area of responsibility.

Innovation
• Recognizes and resolves basic, routine, or common problems requiring analytical skills.
• Problems and issues faced are neither difficult nor complex.

Knowledge
• Applies basic theories, skills and practices to accomplish work assignments.
• Typically requires a bachelor's degree without previous experience.

The Junior Finance Analyst is responsible for collection, organization, interpretation, analysis, recording, documentation and dissemination of complex data sets. The candidate will process and reconcile accounts receivable (AR) and cash receipt transactions in the AR subsidiary ledger/system with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment. The candidate will provide support and be part of the Australia Finance team.

• Input, record, process, reconcille, maintain cash receipts and premium receivable 
• Execute daily finance operational activity and document management • Work closely with Finance & underwriting operations department in respect of identifying receipts
• Perform allocation or application of cash receipts to written premium
• Analyse, identify and document inconsistencies with booked premium transactions
• Liaise with internal underwriting operations and external brokers to obtain required information
• Analyse, review and allocate items of unallocated cash resolved by underwriting operations team
• Assist in quarter close process and annual audit
• Perform financial analysis, reconciliation and generate key reports
• Assist in preparation of aged debt report

AECOM is seeking a Cybersecurity Risk Analyst to be based in Manila, Philippines.

​​The role is responsible for ensuring that the organization's cybersecurity program aligns with industry best practices, regulatory requirements, and internal policies. The role assesses and works through cyber risks, policy implementation, and assists in operating the cybersecurity exceptions and compliance management processes​ 

Cyber Governance: 

• Assist in maintaining cybersecurity governance frameworks, policies, and standards. 

• Execute and follow/track tasks in a GRC (Governance, Risk & Compliance) platform. 

• Ensure alignment of cybersecurity strategies with business objectives, regulatory requirements, and industry best practices. 

• Establish and maintain effective communication channels with stakeholders to promote cybersecurity governance awareness and compliance. 

Policy Lifecycle Management: 

• Assist with executing end-to-end policy lifecycle management process, including policy development, review, approval, and dissemination 

• Collaborate with cross-functional teams to identify policy needs, review existing policies, and ensure policy effectiveness and adherence 

• Monitor regulatory changes and industry trends to keep policies up-to-date and aligned with emerging cybersecurity risks and standards 

General Risk Management: 

• Conduct risk assessment exercises to identify and prioritize cyber risks. 

• Work with key stakeholders such as Enterprise Risk Management, IT Infrastructure & Operations, Internal Audit, Legal, HR, and Supply Chain groups to communicate and manage Cybersecurity requirements and provide guidance around remediation or risk acceptance. 

• Provide guidance to IT, Business, and Functional teams on controls/security/risk management/compliance issues; ensure that project plans/technology initiatives are compliant with the support of a team lead or senior members of the team. 

• Communicate and execute risk mitigation strategies and action plans, working closely with relevant teams to implement controls and countermeasures. 

• Monitor and report on key risk indicators, track risk treatment plans, and provide recommendations for risk reduction and mitigation. 

Cybersecurity Exceptions Management: 

• Assist with the process of handling cybersecurity exceptions and deviations from established policies or controls. 

• Evaluate exception requests, conduct risk assessments, and provide guidance on risk acceptance or mitigation measures with the support of a team lead or senior members of the team. 

• Ensure exceptions are properly documented, tracked, and reported to relevant stakeholders. 

The Customer Account Analyst is responsible for ensuring accurate recording, analyzing, reporting, and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customer's account from day one (1) account set-up to the ordering payment cycle.

• Ensures timely collection of accounts receivables.
• Coordinates with customer and Territory Business Managers (TBM) and/or Regional Sales Managers (RSM) on the collection of maturing and/or overdue accounts.
• Evaluates customer requirements to minimize hold orders and recommends necessary moves.
• Reviews and reconciles customers' account ledgers.
• Prepares and records through Debit Note (DN) and Credit Note (CN) all adjustments pertaining to accounts receivables including its proper and necessary supporting documents.
• Prepares and maintains Accounts Receivable Aging Schedule per TBM to be submitted on a weekly basis.
• Prepares collection letters for delinquent accounts.
• Generates and mails monthly Statement of Account to customers.
• Attends to AR related queries and complaints from customers, TBMs and RSMs.
• Prepares and submits the Monthly Sales Summary Report.
• Prepares and submits the Monthly Summary of Price Adjustments and other deductions.
• Monitors collection of withholding tax certificates
• Prints and files Debit Notes and Credit Notes.

The creation of Asset Owner Solutions stems from many years of servicing Multi-Asset, fund of fund clients. Clients have been requesting solutions that provide full transparency on their portfolios, including fundamentally Private Equity Funds and equities & Bonds. Investors need to know the finer details of their total portfolios. They require to “drill down” into their underlying assets and sub-portfolios.

Investor solutions, in addition to providing Investment Accounting services to the Private Markets Fund of Fund clients, is leveraging state-of-the-art technology (“Cosmos”) alongside the technical expertise in delivering dynamic and transparent reporting solutions to the community.

Responsibilities

• Monthly review and delivery of pre-agreed performance reporting for various clients’ portfolios
• Review of various analytics (Total returns, IRR, Investment multiples, DPI and Yield on Cost) before and after release to the client
• Provision of initial insights to clients
• Production of the CIO reporting based on pre-agreed formats
• Preparation and review of investment parameters reporting
• Data provision and review to third parties as per client requirements
• Provision of ad-hoc analysis of performance/quantitative reporting
• Resolution of performance-related queries and the main point of contact for clients from a performance analysis perspective
• Implementation of change requests, including project work in new client onboardings
• Design and review of dashboards to meet client requirements and new business objectives
• Participation in workshops and requirements gathering sessions with clients, documenting those relevant to performance reporting and taking action with the broader team on delivering these reports and dashboard visuals
• Continuous review of the processes and procedures and taking initiatives to improve the control environment of the reports delivered to the clients and identifying ways to improve the efficiency of the department
• Liaise daily with IS colleagues based in London & overseas, attending conference calls and advising on proposed performance analytics and any additional project work
• Playing an integral role in the development and implementation of new investor reporting solutions, including participation in the testing & design environments
• Documentation of project tasks and group work and assigning these to relevant parties with required supporting communications
• Proactive in documenting procedures and policies as part of new client take-on to enhance resilience

The Actuarial Analyst provides Reserving and Pricing support as part of the UK General Insurance Actuarial team.  The candidate will process, validate and interpret data to statistically model and determine results for the business. The candidate will be required to develop, maintain and update reports and communicate results into the Senior members of the Actuarial team.

The Master Trainer/Mentor will contribute to the design and development of curriculum and training courses, and deliver O2 Training of Trainers programs, provide monitoring and coaching to O2 local partners’ trainers and facilitators, and support TESDA and DepEd ALS administrators. S/he will organize, lead, or co-facilitate meetings and workshops as needed. 

Essential Functions

The Master Trainer/Mentor’s specific responsibilities will include, but are not limited to:

Curriculum and Instructional Materials Development

• Participation in consultative meetings and needs analysis for curriculum and training program design and development.
• Review, enhancement, writing, and creation of curriculum, blended learning, and instructional materials related to O2, which includes, but is not limited to modules, interactive audio instructions, complementary materials, and contextualized materials, among others.
• Review, enhancement, and development of instructional materials used for training of trainers, which includes, but is not limited to facilitator’s guides, participant handbooks, training presentation decks, online worksheets, and training handouts.
• Development and implementation of process flow for the creation of curriculum and instructional materials that involves instructional design, materials development, review and vetting of materials, and layout and finalization of the materials.
• Analysis and evaluation of training results and contribution to the continuous improvement of training curriculum, design, and instructional and learning materials.
• Creation, maintenance, and updating of a database of curriculum and instructional and learning materials developed by the O2 Technical Team.

Training Design and Implementation

• Planning and implementation of activities to strengthen systems service delivery, such as training higher education or training institutions, ALS providers, TVIs and TTIs, and other partners on life skills, 21st century skills, workforce readiness training, youth entrepreneurship, and other topics related to the goals of O2.
• Planning and implementation of a face-to-face and blended professional development training programs for ALS implementers in close coordination with the IR 1 Team and DepEd
• Planning and implementation of activities to strengthen systems and service delivery in TESDA trainers’ professional development and continuing education in close coordination with the O2 Team.
• Development, planning, organization, and facilitation Training of Trainers workshops (TOT) and refresher training on, but not limited to O2 curricula, Positive Youth Development, and systems-strengthening topics, for representatives of DepEd ALS, TESDA, the private sector, the Youth Development Alliances (YDA), Department of Trade and Industry, Philippine Employment Service Office, People Management Association of the Philippines, higher education institutions, youth service providers and trainers, and other partners and champions.
• Creation and review of training designs, learning materials, and monitoring tools for O2 training activities based on feedback from training partners
• Leading the delivery (actual training implementation) of capacity-building programs for multipliers and service providers at the National, Regional, Provincial, or City/Municipality level.

Curriculum and Program Implementation Guidance and Coaching

• Provision of support and monitoring of training of trainers’ programs and multiplier training programs on O2 curricula conducted by DepEd ALS, TESDA, and local partners.
• Provision of support to the O2 technical teams for the provision of monitoring and mentoring to DepEd ALS, TESDA, and local partners on the implementation of O2 curricula.
• Provision of support to local training providers to help integrate Work-Based Learning (WBL), entrepreneurship training and coaching, and technical training into their existing programs and services for DepEd ALS and TESDA youth.
• Provision of timely feedback, mentoring, and coaching to learning service providers to ensure high quality training activities at the field level.

Cross-Functional Alignment

• Provision of support and assistance to the O2 technical teams in co-developing and delivering trainings and support for implementing workshops, forums, and other learning events at the national and local level. 
• Provision of support in the dissemination of project-wide assessments results for good practices awareness.
• Provision of support to the O2 technical teams in effectively communicating the plans, outputs, and outcomes of training and delivery of O2 curriculum to DepEd ALS, TESDA, and local partners.
• Provision of support to the Grants Team and Youth Development Team Leaders to support and monitor the implementation of O2 curricula in their respective sites.
• Alignment with the Monitoring and Evaluation Team in ensuring quality of training and target goals are reached.
• Alignment with O2 staff in planning and delivering training sessions led by other teams, as needed, and provide technical inputs to team meetings and written materials for quarterly reports.

Organizational Relationships and Employment Status

• Directly reports to Manila-based Training Manager
• Based in Davao City, with availability to travel to all project sites
• Regular Full-time Employee

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position : Marketing Analyst

Working Hours : M-F, Central Time Zone (CT), with flexible overlap

Holidays : PH Holidays

About the Company:

Relay Insights helps business-to-business (B2B), Software-as-a-Service (SaaS) companies grow their digital marketing programs. We also advise companies on marketing organization development and participate in hiring and onboarding new employees. We seek to develop long-term partnerships with companies and become extensions of their marketing teams.

Ideal Candidate Profile

Relay Insights is seeking a professional who has experience with business-to-business (B2B) marketing (and relevant examples to share). We are also looking for a “numbers” person–someone who enjoys working in spreadsheets and analyzing marketing data. We are not looking for a professional focused on design, video animation, ad creation, and so on. The following responsibilities and qualifications provide more detail about the day-to-day activities we need support with.

Responsibilities:

• Download and organize website and marketing metrics, such as visitors, conversions, etc.
• Research software market information and trends, such as market size, vendors, and more.
• Evaluate organic and paid search opportunities based on search volume, competition, etc.
• Collect and organize client customer data, such as firmographics, testimonials, etc.
• Help create ad hoc analyses related to website and content analytics

• Ability to quickly learn information organizing techniques (with professional examples as proof)
• Very strong Microsoft Excel / Google Sheets knowledge (e.g. lookups, formulas, etc.)
• High attention to detail and accuracy (>90% of work is complete and doesn’t require edits)
• Inclination towards critical thinking–can determine next steps without instruction
• Self-driven and bias towards action and results
• Knowledge in Project Management tools like ASANA (nice to have)

Tools to Use:

• Google Docs, Google Sheets and Microsoft Excel
• Google Analytics and Google Search Console
• Keywordtool.io
• Ahrefs
• Asana