Salary: P70,000 - P90,000 (Monthly Package)

Schedule: Monday – Friday (Shifting/Rotational)

What are we looking for?

Skills Required:

• At least 3 years of L2 Service Desk/Support Operations Engineering experience preferably in an MSP environment
• Troubleshooting MS Windows Desktop and Server operating systems 
• MS Office 365 and Exchange Server troubleshooting and administration
• An in-depth understanding of MS Active Directory and Group Policy
• LAN / WAN troubleshooting
• Previous experience working for a Managed Services Provider is highly regarded
• At least one industry certification such as Microsoft, Citrix, Cisco or similar
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity

• ITIL experience and/or certification

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail
• A customer centric approach displaying both empathy and integrity
• ITIL experience and/or certification

What will you do?

• Remote incident resolution and request fulfilment to SLAs
• Active Directory administration
• User creation and termination requests.
• Remote configuration of hardware and software
• Create Knowledgebase articles and process documents, where possible.
• Reduce the volume of incidents by identifying and eliminating root cause through the pro-active problem management process
• Basic network troubleshooting and fault finding

• Work with third parties to Facilitate repair work for onsite desk side equipment
• Adherence to company’s service procedures.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Since 1998, our client has been helping organisations access technology to their business advantage. They achieve this by providing IT management, IT strategy and converged IT services to clients across Australia, New Zealand, Asia and North America.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Octal Philippines Inc. is a leading IT solutions company seeking a skilled and experienced individual to join our partner team as a Network Engineer. As a Network Engineer, you will be responsible for designing, implementing, and maintaining the company's network infrastructure. This includes configuring, troubleshooting, and optimizing network devices and technologies to ensure the smooth and secure operation of the network. This is an excellent opportunity for someone with strong technical knowledge and a passion for network engineering within the IT industry.

Responsibilities

• Design, implement, and support network infrastructure, including switches, routers, firewalls, wireless access points, and VPN appliances
• Configure and troubleshoot network devices and technologies, including VLANs, routing protocols, and network security
• Implement and support Layer2 and Layer3 Switching platforms such as Cisco Nexus, Catalyst and Arista Networks
• Execute simple to moderately complex changes as explicitly directed by Project Engineer or Architect.
• Document network configurations, procedures, technical design plans, cost summaries, implementation plans, and Operations.
• Stay up-to-date with industry trends and best practices in network engineering

• Bachelor's degree in Engineering, Electrical Engineering, Computer Science, Information Technology, or related field
• At least 3 years of experience in the following:
• Network engineer / operations in a multi-site, multi-national company.
• Building and supporting LANs, MANs, WANs, VPNs, and remote access solutions in a variety of topologies in a multi-vendor environment
• Competency in at least three Products (WAN, LAN, WLAN/Wireless, Data Center, Security, Voice).
• Competency in at least one Technical Domain in each Product listed.
• Competency in multiple Tech Domains in at least one Product.
• Can troubleshoot across any part of the network; from end-to-end network.
• Competency in internally managed parts of the network.
• Full comprehension of the design of a given Tech Domain.
• Hands-on experience with Cisco IOS, NX-OS, IOS-XE, IOS-XR routers.
• Hands-on experience with Network segmentation and Endpoint security.
• Next-Generation Firewalls (NGFW) preferred (eg Fortinet, etc)
• Knowledge of Network Access Control and Zero Trust Network models
• Deep Understanding of various network protocols such as OSPF, BGP, MP-BGP, VRFs, MPLS, EVPN/VxLAN, QoS
• High level understanding of Datacenter Virtualization and virtualized workload mobility
• Advanced knowledge of Multicast
• Knowledge of F5 Load Balancers (physical and virtual)
• An understanding of Network monitoring, analysis, and management with tools such as DNA Center/Assurance/Spaces, Cisco Prime, Solarwinds, Arista Cloudvision, and/or other Network monitoring tools.
• Cisco Certified Network Associated (CCNA) required
• Other preferences:
• Public and Private cloud knowledge
• Python / Ansible and any relevant hands-on Network automation experience
• Project management skills
• Cisco Certified Network Professional (CCNP) and/or Internetwork Expert (CCIE)
• Media/Entertainment/Video Distribution/Broadcast/Finance/Banking industry experience, but not required.

Allowance, Health & Life Insurance, & others

We have a fantastic opportunity for an experienced Senior Dev Ops Engineer to join our global team.  This role will play a major part in the delivery of our Group Data Strategy and Data Transformation Journey by delivering, enhancing, and maintaining our IQEQ Data Platform which will drive how our data is managed and used to deliver outcomes in a host of key areas to maximise business value and growth delivering improvements for internal and external stakeholders and clients.

The ideal candidate will have a solid background in software engineering and will work with other seasoned experts across a variety of disciplines, including Data Science, DevOps & Engineering.

Your responsibilities include building Big Data environments in the cloud, improving the technical landscape and effectiveness of the data platforms.  Helping to streamline the software development lifecycle to improve developer productivity, delivery speed, and code quality. You will work closely with development, operations, and security teams to identify and resolve pain points and inefficiencies in delivery workflows.

Key responsibilities include automating delivery processes and maintaining the continuous integration and continuous deployment (CI/CD) pipeline.

Tasks (what does the role do on a day-to-day basis)

• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them. 
• Collaborate closely with development teams to understand their current build and release processes and make recommendations for improvement.
• Partner with cross-functional stakeholders, including development, operations, quality assurance and security, to streamline processes.
• Provide guidance to development teams to improve performance and operability of the solutions they develop.
• Build and maintain the CI/CD pipelines to improve developer productivity, agility, and code quality.
• Develop and continuously improve automation solutions to enable teams to build and deploy code efficiently and consistently.
• Build automated testing to reduce manual effort and improve product quality.
• Ensure that systems meet business and customer needs for reliability and availability.
• Monitor and manage application performance and service quality, including initial troubleshooting, identification of root cases and issue resolution.
• Work closely with cross-functional stakeholders to analyse and troubleshoot complex production issues. 
• Prepare and present design and implementation documentation to multiple stakeholders.
• Promote DevOps principles and culture across the software engineering organization.

Salary: P130,000 to P160,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• 3-5 years of proven experience as an L3 Support Engineer, Systems Engineer or similar role.
• Experience in supporting infrastructure for various platforms such as Windows Server, Azure, Microsoft 365, MS HyperV, and Remote Desktop Services.
• Strong fundamental understanding of enterprise technologies and infrastructure including Networking, Servers & Storage, cloud platforms, and virtualization.
• Experience working in a Managed Services Provider industry is highly preferable.
• Experience and knowledge of wireless concepts, switching, routing, firewalls, VPN, and the interaction between hardware, networks, data centers, and application software.

Nice to Have:

• Outstanding communication and interpersonal abilities.
• Good understanding of ITIL principles and methodologies.
• Excellent time-management and prioritization skills, with the ability to log and account for billable/utilized time and work across multiple high-level incidents by prioritizing tasks based on impact and current state.
• Provide clients with timely updates, resolutions within SLAs.

What will you do?

• Manage infrastructure security such as firewall, endpoint protection, email protection, network security, identity, group policies, mobile device management, Azure, Microsoft 365.
• Manage and maintain IT infrastructure environment on-premises and in the cloud.
• Manage and monitor remote access into to the college environment whether on-premises or in the cloud.
• Working with some great engineers on multiple clients/projects using the latest technologies such as Azure, Microsoft 365 and only a small subset of legacy items such as vmware.
• Manage and support over 3000+ devices nationally.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (3 days per week Office-based; 2 days per week Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Melbourne; Australia is a fast-growing IT technology provider specializing in being a one stop shop for your business needs. They consistently separate ourselves from competitors by offering fast, agile solutions which in turn assist you increasing your business productivity & getting the most out of your employees.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Octal Philippines Inc. is a reputable IT solutions company seeking a skilled and experienced individual to join our partner team as a Laravel, Vue.JS Developer. As a Laravel, Vue.JS Developer, you will be responsible for developing web applications and implementing user interfaces using Laravel and Vue.JS frameworks. This is an exciting opportunity for someone with a strong background in web development and a passion for creating robust and user-friendly applications within the IT industry.

Responsibilities

• Develop web applications using Laravel and Vue.JS frameworks
• Implement user interfaces that are responsive and visually appealing
• Collaborate with cross-functional teams to define project requirements and deliverables
• Write clean, maintainable, and efficient code
• Optimize application performance and address technical issues
• Ensure code quality through testing and code reviews
• Stay up-to-date with industry trends and best practices in web development

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in web development using Laravel and Vue.JS frameworks
• Strong knowledge of PHP, JavaScript, HTML, and CSS
• With deep understanding of SQL with MySQL (or other databases).
• Big Data stack experience will be huge plus
• Familiarity with version control systems, such as Git
• Excellent problem-solving and debugging skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Good communication and interpersonal skills
• Must be willing to be assigned in Parañaque.

The Sales Engineer for Plant System Sales will develop new markets for the Power Plant, Electrical Corporative, and Industrial Plant Substation business in the Philippines.

Company Profile:
Established since 1923, Our client has made significant contributions to the world industrial and social infrastructure. The company, with its leading role in power electronics technology is in pursuit of developing and innovating energy technology.

Their office in the Philippines was established in February 2019. With its leading-edge power electronics technology and strong global footprint, they will further contribute towards developing the social and industrial infrastructure in the Philippines. This is a great opportunity to be part of a well-established and growing company that will make contributions to the creation of a responsible and sustainable society in industrial and social infrastructure field

Duties & Responsibilities:

• Achieve the KPI (Personal sales budget, target strategy)
• Develop a deep understanding of the company’s technical products or services, as well as the industry and market trends.
• Develop sales strategies and implement sales plans to achieve company growth sales targets and profit margins.
• Conduct competitor’s analysis vis-à-vis FESP business in the territory.
• Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
• Provides expertise and support to sales team to communicate products, services and client needs.
• Actively involves in commercial and technical discussion with customers with the support of FESP Partners. Gather customers’ requirements and coordinate with factory on customer’s needs. Conducts solution proposal to prospects and maximize sales opportunities.
• Stay updated on competitors’ offerings and industry trends to provide insights and recommendations for staying competitive.
• Prepares Monthly sales report for Management review.
• Performs other duties as assigned.

Skills & Qualifications:

• Bachelor’s degree in Engineering or field related to products and services being sold is preferred.
• At least three years of related products or sales experience required.
• Possess strong technical knowledge of transformers/switchgears and other industrial automation products and systems.
• Proven sales track record in Industrial Plant Sales business environment.
• Candidates with Multi-National Companies experience is an advantage.
• Candidates with site work experience (e.g., Electrical work, testing, and commissioning, project management, etc.) are preferred.
• Have good contact & network of prospective customers/ distributors/ consultants/ contractors in the Philippines.
• Quick response and reporting.
• Keep abreast of the industrial market trends.
• Excellent presentation & negotiation skills.
• Highly motivated, dynamic, self-driven, and a team player.
• Results-driven mindset with a focus on achieving sales targets and delivering exceptional customer experiences.
• Resourceful with the ability to work with people of multi-cultural and cross-function teams.
• Customer-centric mindset with the ability to build and maintain strong customer relationships.
• Sales acumen and the ability to work effectively with the sales team to meet sales targets.
• Excellent communication and presentation skills, both written and verbal.
• Willingness to travel as needed to meet with customers and attend industry events.

The SDET Engineer  will play a crucial role in shaping the foundations and future of a rapidly growing Advisor Platform of the company. In this role, you’ll help analyze and execute the most effective testing approach to assure that products meet design specifications and customer requirements.

Company Profile:
Our client is a US-headquartered renowned fintech company at the forefront of the market. The company specializes in delivering secure and seamless digital execution, clearing, and storage solutions for a wide range of investable assets on a global scale.

The company has received number of prestigious awards including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards.
• 2021 Most Innovative Companies - presented by Fast Company.
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards
  

They are currently seeking a dynamic and hard-working SDET Engineer that demonstrates passion, values the power of the team and Think Hostically.

This is a once-in-a-lifetime career opportunity for someone who is yearning to join a flourishing fintech company, a management team that is driven, ambitious, and fun-loving.

Duties and Responsibilities:

• Under the guidance of the US based system testing team, you work in a Manila based software development team that is focused on rapidly iterating over and enhancing our automated system test framework.
• Collaborate with US and UK engineering teams as they enhance their APIs and product offerings.
• Build automated end to end system tests to validate complex micro service integrations and document results.
• Create and operate a testing and monitoring framework for EOD and US overnight business processes, including tests that identify failures in job orchestration and data transformation across platforms.
• Design and implement testing strategies to validate data consistency and data availability between operational data stores, data lake, and client data hubs.
• Implement data hygiene protocols for tests, including seeding and purging of test data.
• Execute and monitor long running (multi-hour to multi-day), asynchronous tests.
• Create a framework for and conduct system load and service stress tests.
• Alert teams of defects, create bug tickets, and track tickets through resolution.
• Provide operational production support on a rotational basis for overnight jobs and work flows (US time zone) - Saturday morning (Friday evening in the US) support is required when on rotation
• Help identify weaknesses in our products by actively participating in all phases of the development process.
• Build and contribute to a culture of quality by improving processes, building stakeholder buy in, and mentoring peers.

Must-have Skills / Qualification:

• 3+ years of automated Software Testing experience with cloud native, distributed microservice architectures (not UI testing)
• 3+ years of experience writing code in Java or Golang
• Understanding of and practical experience with
• Message broker systems such as Kafka, Pub/Sub, or RabbitMQ
• Databases such as PostgreSQL, MySQL, BigQuery, or Mongo
• REST, gRPC or protobuf protocols
• GCP or AWS and Github
• Passion for improving software quality
• Good verbal and written communication skills in English
• Advanced problem-solving, debugging and troubleshooting skills

Advantageous skills:

• DevOps tech familiarity like Kubernetes, Docker, Terraform, Jenkins, etc

Position: Sales Engineer

Work Hours (Client): Mondays to Fridays 8am - 4pm MST/PST

Work Hours (MNL): Mondays to Fridays 11PM to 8AM PHT

About the Role:

We are seeking a skilled Proposal Coordinator / Sales Engineer with a strong engineering background in solar farm design. The ideal candidate will be responsible for creating detailed proposals and quotes for our large-scale solar projects. This role requires a blend of technical expertise in solar energy, proficiency in proposal development, and a sales-oriented mindset.

Duties and Responsibilities:

• Develop comprehensive proposals and quotes for large-scale solar farm projects based on specific project details.
• Utilize engineering knowledge to accurately convey technical aspects of solar farm design in proposals.
• Collaborate with engineering, sales, and project management teams to gather necessary information for proposal development.
• Create and maintain proposal documentation and sales materials.
• Use Microsoft Office tools (Excel, Word, PowerPoint) proficiently to create high-quality, professional documents.
• Respond to client inquiries and provide detailed information about our products and services.
• Assist in the sales process by providing technical expertise and support.
• Continuously update knowledge on solar farm technology and industry trends.

• Bachelor’s degree in Engineering, preferably in a field related to renewable energy or solar technology.
• 2+ proven experience in proposal writing, sales engineering, or a similar role in the solar energy or renewable energy industry.
• Strong understanding of large-scale solar farm design and implementation.
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).
• Excellent communication, interpersonal, and presentation skills.
• Detail-oriented with strong organizational and project management abilities.
• Ability to work in a fast-paced, deadline-driven environment.

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of role

As a Lead Software Engineer will ensure that OP5 Monitor meets the needs of the current customer base from a technical perspective. This will include understanding the product and ensuring any changes are consistent with the architecture.You will report to the Engineering Manager - Infrastructure Monitoring in our UK office, whilst managing a local team of engineers in our Makati office. The wider Engineering team is a global team with main hubs in Manila, Sweden, Spain, UK and North America.

The Makati office is growing and we are looking for Engineers that want to be part of a successful team building software products and working with the latest technologies.

As a Lead Software Engineer, you will:

• Lead a small cross functional team using Agile KanBan framework 
• Maintenance of all backend components written in C, C++, Go and Python 
• Oversight of the OP5 Monitor product architecture 
• Work with the Product Owner to agree priorities of work in the backlog 
• Work with our support team and customers to troubleshoot and resolve customer issues and improve the product 
• Provide support to other members of the team

• 5 years experience with the majority of the following languages; C, C++, Go, Python and PHP 

• Experience working with MySQL 
• Experience working with GIT 
• Experience with RESTful Services and APIs 
• Advanced Linux especially RHEL, systemd and RPM packaging  
• Knowledge of CI systems such as Buildbot and GoCD 
• Business level oral and written English 
• Interaction with open source communities and contribution to open source projects (desirable)
• Comfortable in using several open source technologies and tools 
• Experience working in Agile environments (SCRUM, JIRA, KanBan) 
• Experience of IT infrastructure monitoring or management (desirable)
• Knowledge of Nagios or Naemon 

• Health Insurance for you and your dependents

• Supplemental Medical Claim
• Employee Assistance Programme
• Retirement Plan
• Flexible Hybrid Working
• Enhanced Parental Leave
• Life Assurance
• Subsidies and Allowances

ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.