The position is responsible for handling all benefits pertaining to the Unit Owners of the Raffles Residences Makati. The OBM ensures proper liaising of Owner booking requests to the respective VIP Concierges of the different Raffles/Fairmont. The primary focus of this role is to ensure that all benefits are enjoyed by the Owners and residential operations exceed service standards in all unit owner and partner contact areas and will act as a strong liaison between Raffles and the Unit Owners. 

The Owner Benefits Manager also assists the Director of Residences and Owner Services Manager in overseeing residential operations at Raffles Residences. The role oversees operational areas such as the Condominium Corporation (CC) policy administration, residential common area soft services, engineering & maintenance, security & human resources.  

Primary Responsibilities  

ASSIST DIRECTOR OF RESIDENCES IN OVERSEEING RESIDENTIAL OPERATIONS AT THE RAFFLES RESIDENCES. THIS INCLUDES STRENGTHENING POSITIVE RELATIONS WITH THE UNIT OWNERS AND OTHER STAKEHOLDERS, MINIMIZE COMPLAINTS AND ATTEND TO THEIR NEEDS ON A TIMELY MANNER 

• Act as a Supervisor to the Concierge and Bell teams 

• Clearly demonstrate to owners and colleagues a commitment to service excellence through the effective implementation of high management standards at all times. 

• Maintain a consistent focus on improving the overall flow of residential operations, seeking ways to maximize and improve the operation through productivity management 

• Ensure that SOPs have been thoroughly understood and actioned by the Owner Services Team 

• Strengthen positive relations with the unit owners/ residents by taking action to attend their needs, follows through on their requests, inquiries, concerns and complaints in a timely manner (ensure technical and maintenance related issues are properly coordinated and addressed to owner's satisfaction) 

• Ensure complete visibility of Raffles Residence leaders and colleague relations with the owners under the rental program during their stay  

• Reinforce cocktail party for owners/ residents 

ENSURE TO INCREASE BRAND AWARENESS  

• Increase Reciprocal Use Program enrollments annually (applicable to owners under the Rental Program) 

• Ensure to touch base will all owners who enrolled in the Reciprocal Use Program and attend to their requests/needs on a timely manner 

• Ensure to get feedback from owners to gauge their interest in the program and to ensure repeat business as well as gain new businesses from other Unit Owners 

• Encourage all owners to book and stay at FRHI properties and other Accor hotels when travelling abroad to experience the exclusive privileges and benefits.

• Work closely and maintain good relationships with VIP Concierge to ensure preferential rates and other privileges are extended to the unit owners. 

PROVIDE ASSISTANCE TO THE DIRECTOR OF RESIDENCES TO ENSURE CONDOMINIUM CORPORATION’S ANNUAL BUDGET IS MAINTAINED AND ACHIEVED THROUGH 100% COLLECTION OF ASSESSMENT FEES, UTILITIES AND OTHER INCIDENTAL CHARGES 

• Work closely with the Director of Raffles Residences and finance department to ensure that monthly financial reporting is on time and accurate. 

• Assist in ensuring timely collection of assessments and all other charges and strict execution of penalties and interest due to late payment 

• Ensure operational expenses are aligned with the Condo Corp budget through power/ energy savings programs and productivity management such as proper monitoring of supplies requisition and proper forecasting of schedule depending on needs and occupancy  

• Encourage the team to take individual ownership of all the areas in order to avoid frequent repairs or maintenance and excessive power consumption 

• Consistently promotes hotel facilities and services so Unit Owners will avail of them 

STRENGTHEN RELATIONSHIPS WITH COLLEAGUES 

• Assist the Director of Residences/Owner Services Manager in facilitating daily briefings and monthly departmental meetings. 

• Assist in ensuring EES target score is achieved by the Department 

• Maintain an open door policy, frequently communicate, provides clear performance expectations and regular feedback 

• In consultation with the Director of Residences/Owner Services Manager, oversee the performance of the owner services team, common area housekeeping service and engineering department. This includes preparing and conducting the annual review for Raffles colleagues. 

• Lead by example, build trust and motivate colleagues to continuously deliver outstanding service and works together as a team 

• Ensure right tools are available for colleagues to perform their jobs effectively 

Vversee productivity by assessing, analyzing, and reporting employee productivity at the individual, departmental and institutional levels. Determine the best way to utilize employees' productivity skills using techniques and theories of workforce management.

This Tax Compliance Specialist contributes mainly to performing periodic, annual and ad hoc tax activities in accordance to tax compliance of various countries such as Australia and New Zealand; generally accepted accounting principles; finance policies, and internal controls.  The role performs analytical processes under the direct supervision of AU onshore stakeholders and collaborates with various departments in completing work assigned. 

Australia and New Zealand Tax 

• Prepares assigned quarterly tax effect accounting entries and statutory tax notes. 

• Process and prepare lodgment of corporate tax returns, payroll tax obligations, and partnership tax returns. 

• Managing GST position, including preparation and lodgment of the business activity statements (BAS) and arrangement of GST payments. 

• Prepare fringe benefits tax (FBT) return, including analysis of tax sensitive accounts and determination of appropriate tax treatment. 

• Support the Manager in administering intercompany agreements and withholding tax positions. 

• Maintain tax fixed asset register. 

Others 

• Assists during tax audits through obtaining invoices and supporting information from the system 

• Completes research to support tax issues and new projects; escalates findings to Tax Manager 

• Provide regular task update with local and onshore manager/s through weekly meetings 

• Escalates and analyzes identified process issues and concerns to the Manila Tax Manager for timely resolution. 

• Maintain current processes and incorporate documentation updates as required; works with onshore manager in establishing tax compliance processes 

• Collaborates with onshore manager in establishing the tax compliance process; supports selected simple process improvement initiatives to streamline processes. 

• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures. 

We are currently looking for a Sales Operations Manager who is dynamic, data-driven, and results-oriented to join our team. Your main responsibility will be to optimize our sales processes and work closely with the Sales Performance Manager to drive sales. Furthermore, you will identify opportunities through data analysis to improve overall sales performance.

Responsibilities:

• Collaborate with sales teams to streamline processes and improve sales productivity.
• Analyze sales data to provide insights and recommendations for performance improvement.
• Use data to drive team performance and identify individual opportunities
• Manage and optimize CRM systems to support sales and reporting needs.
• Work closely with cross-functional teams to align sales objectives with broader company objectives.
• Develop and maintain sales performance metrics and KPIs.
• Conduct regular sales forecasting and analysis to support strategic planning.
• Schedule and manage sales training programs to enhance team skills and effectiveness.
• Assess and improve sales technology stack to support sales automation and efficiency.
• Provide regular reports and updates to leadership on sales operations performance.

What we expect of you, day to day.

The role of the Compliance Operations Manager is to support the Visa Payments Compliance Teams and ensure the smooth running of day-to-day activities, escalations within the team and provide guidance on complex queries related issues and escalations.

Management responsibilities:

Providing leadership and direction to the compliance team and support the individual Team Managers, through regular engagement around Group Compliance and individual objectives and deliverables.

Work together with other managers to ensure a uniform approach towards all employees.

Allocating work and setting delivery expectations using objective setting within the professional development appraisal process.

Ensuring delivery through others through constructive criticism, guidance and support.

Helping to define the Compliance Mission and Vision and promoting it across the group.

Identifying training skill set requirements and coaching direct reports re learning opportunities.

Prioritise workload and set the correct delivery expectations with oversight and guidance.

Oversight to ensure SLAs and deadlines at met.

Functional Responsibilities:

Understand the automated sanction screening tool, the live and retrospective monitoring tools and our Client and Partner communication tools.

Deal with escalations from senior analysts and follow our reporting procedures accordingly

Escalate operational issues to compliance leadership, incident management team, and regulatory incident team in accordance with the policy.

Ready to contribute to team activities when required to ensure SLAs and deadlines are achieved.

Understand regulatory requirements and implement the appropriate controls to mitigate internal external concerns.

Keep up to date with AML and sanction regimes and react to global events

Produce and develop management information in alignment with regulatory and internal policy risk expectations

Identify trends, and use data to suggest improvements to effectively resolve service issues

Provide demonstrations of the VPL business, our product and internal control framework to internal and external stakeholders

Identify and internally escalate actual or suspected financial crime incidents

Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

Identifying, managing and escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

Ensuring the compliance risk control framework remains aligned with external legislation.

Conducting and or overseeing compliance reviews and audits.

Promoting and providing advice on best compliance practice within critical business areas.

 Exemplify the company values and champion them in every aspect of the role, across all functions and among all Visa colleagues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What’s it all about?

The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations, including primarily but not limited to: -

•           On-boarding counterparty due diligence

•           Transactional monitoring

•           Sanctions screening

•           Suspicious activity identification, monitoring and reporting

What we expect of you, day to day.

• Develop an understanding of Visa Payments business operations and payment processes

• Identify and internally escalate actual or suspected sanctions matches, assisting and supporting other analysts within the team

• Ensure sanction queries are sent in a timely manner in line with our internal SLAs and deadlines set

• Identify trends and use data to suggest improvements to effectively resolve service issues, escalating appropriately.

• Assist with the development of management information in alignment with regulatory and internal policy/risk expectations

• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team.

And assist:

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas.

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What we expect of you, day to day.  

• Develop an understanding of Visa Payments business operations and payment processes 

• Review patterns of unusual activity, provide thorough and evidential rationales, escalating and following reporting procedures accordingly 

• Liaise with clients to obtain supporting information to understand payment trends/unusual activity  

• Support the resolution of risk and compliance issues, queries and concerns, raised both internally and externally. 

• Work alongside the Diligence team to understand new clients, the risks and effective monitoring controls.  

• Undertake assigned Compliance project work ad-hoc (e.g. Data Protection, Fraud) 

• Identify and internally escalate actual or suspected financial crime incidents 

• Keep up to date with compliance legislation and regulations 

And assist

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy. 

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path. 

• Ensuring the compliance risk control framework remains aligned with external legislation. 

• Conducting and/or overseeing compliance monitoring reviews and audits. 

• Promoting and providing advice on best compliance practice within critical business areas.  

• Exemplifying the company values and promoting them in all areas of the role, within and without the function. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks

• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.

• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.

• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents

• Understand automated transaction monitoring tools, applying rules to enhance their effectiveness

• Identify, investigate anomalous transaction patterns 

• Identify, investigate, actual or suspected financial crime incidents

• Assist the Senior Compliance Managers with analysis of current and future monitoring requirements as required

And assist

• The risk-assessment of proposed markets, products and counterparties (clients and partners)

• Collation, assessment and recording of counterparty due diligence

• Other compliance officers with monitoring reviews and audits

• Other compliance officers with detailed resolution work re compliance issues, queries and concerns raised both internally and externally as directed by the Nominated Officer By committing to learning relevant compliance legislation and regulation 

• Ad-hoc compliance project work (e.g. Data Protection, Fraud)

• Develop an understanding of operations, payment processes and I.T (the Product)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks

• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.

• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.

• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents

• Identify, investigate anomalous transaction patterns 

• Identify, investigate, actual or suspected financial crime incidents

And assist on

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.

• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.

• Ensuring the compliance risk control framework remains aligned with external legislation.

• Conducting and/or overseeing compliance monitoring reviews and audits.

• Promoting and providing advice on best compliance practice within critical business areas. 

• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Overview:

- The Project Manager is the central point of contact in organizing the team for the creation and delivery. 

- Deliverables include content in the form of presentations, videos, infographics and more; facilitated training events and workshops in person and virtual; other training as defined by the study team and sponsor.
- Lead teams to deliver on all aspects of project activities including briefing, planning, scheduling, budgets, financial reviews, and resourcing, ensuring the deliverables met time and quality goals
- Ensure the completion of set up and maintenance of all project documentation files and records taking responsibility for internal databases, tracking systems, and project plans with project specific information 
- Responsible for all financial activities relating to project delivery such as developing budgets, supporting scope development and acceptance, monitoring on project spend, analyzing timesheets and the ongoing forecasting of revenue and margins 
 

Task & Responsabilities:

•    Establish scope, timeline and budget
•    Ensure projects are delivered on time within the stipulated scope and budget.
•    Manage relationships between clients and stakeholders
•    Perform risk management analysis to reduce project risks
•    Report status and escalate to upper management as and when needed
•    Create and maintain a comprehensive project documentation
•    Understand project and program management methodologies
 

Qualifications:

•    5 years of project management experience with 1-3 years in the pharmaceutical industry or training development
•    Excellent communication and interpersonal skills
•    Good problem-solving skills
•    Strong influencing and negotiation skills
•    Excellent customer service skills
•    Strong software and computer skills, including MS Office applications
•    Competence in Project Management software such as MS Project, Smartsheet
•    Demonstrated knowledge of Project Management Competencies such as planning, scope management, risk and issue management among others.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Job Title

Job Description Summary

Job Description

• Prepares standard and customized lease proposals to prospective Clients.
• Negotiate lease terms, rental rates, and lease agreements.
• Facilitates lease negotiations and documentations.
• Coordinates charges with Landlords and Clients on occupancy decisions.
• Coordinate and executes ocular inspections.
• Ensure proper Client services to Tenants.
• Oversees overall tenant relations like renewals, rent reviews and other necessary probable transactions.
• Adheres to latest Leasing policies of the organization.

• Master of end-to-end WFM processes supporting both internal and external stake holders, with specific and proven experience in real-time management, forecasting & planning
• Lead and develop a team of WFM analysts, planners, and schedulers.
• Foster a culture of continuous improvement and performance excellence within the WFM group. Provide guidance, mentorship, and training to team members.
• Develop and deploy effective staffing models to optimize the use of available resources, help create schedules basis the Interval Staffing requirement, ensuring optimum resources utilization
• Highly motivated, hands-on leader with demonstrated ability to drive increased productivity within their organization while supporting and enabling business transformation.
• Proven capability to develop WFM professionals with strong communicative, interpersonal and people development skills.
• Knowledge of analytical and reporting tools
• Familiarity with workforce management software (Aspect, Nice IEX, Genesys, Avaya, Five9 etc.)
• Collaborate with various departments, including Operations, Customer Service, and HR, to ensure alignment with workforce management goals.
• Communicate effectively across all levels of the organization as well as conceptualize programs, benefits and the associated risks including financial impact or benefit.
• Excellent communication, mathematical, logical, analytical and problem-solving skills

13+ Years Overall Experience With a minimum of 5+ years in managing Call Center Operations with Servicing/Origination Operations along with People Management, Including Managing Multiple Teams Across Geographies In Particular Us Mortgage - Strong Exposure To Client Management - Well Versed With The Latest Trends In Us Mortgage Market And A Keen Interest In New Developments Key Deliverables & Accountabilities: - Managed team of 100 to 300+ FTE’s and Responsible For Developing And Executing The Customer Service Mortgage Voice Operations Strategy for Both Inbound and Outbound Campaigns To Achieve Desired Financial Results & Corporate Objectives (Mandate) - Adhering To Client Requirements, Manage Client Relationship Independently, Work With The Client Organization Well To Ensure Target Scores Are Met In The Account - Ensuring That The Team Is Well Equipped, Well Trained, And Motivated To Meet The Sla’s - Need To Be A Strong Motivational Leader And Engage Others To Excel In Their Respective Field Of Work. Effectively Use the Performance Management Tool To Supporting Employee Development - Maintain Open Channels Of Communication And Ensure Efficient Information Flows Across Teams And Relevant Areas; Establish Strong Contacts Internally And Externally - Manage P&L Including Achieving Revenue, Contribution And Margin Targets

• Build and maintain strong relationships with clients
• Understand client needs and objectives
• Develop account strategies to meet client goals
• Serve as the primary point of contact for clients
• Negotiate contracts and agreements
• Monitor and track account performance
• Identify new business opportunities and upsell services to clients
• Collaborate with internal teams to ensure client satisfaction

The Marketing Manager will manage the Marketing Department in providing promotional efforts for brand awareness. He /She will take charge in planning, implementing strategies and conceptualizing marketing activities.

✅Candidate must possess at least a Bachelor’s / College Degree in Marketing, Advertising and/or Communications, Business, or its equivalent.

✅Proficient in Microsoft Office (Word, Excel, PowerPoint).

✅Excellent interpersonal and communication skills both oral and written, including the ability to prepare reports, proposals and procedures.

✅Good in budget management.

✅Good stress and time management.

✅Tactful and discrete when dealing with people and confidential information.

✅Ability to multitask.

✅Ability to work with various departments and foster teamwork.

✅Ability to work independently with minimal supervision.

✅At least 10 to 15 years of work experience as Marketing Manager specialized in Advertising/Media, Planning, or its equivalent is required for this position.

✅Demonstrate resourcefulness and initiative in dealing with daily assumptions.

✅Creative and detail oriented.

✅Accuracy in work outputs.

✅Highly dependable and a fast learner.

✅Organized, flexible, assertive, and has a high sense of urgency.

✅Demonstrate sound work ethics

Our company offers the following benefits to our employees:

• Sss
• Pag ibig
• Philhealth
• 13th Month pay
• Holidays
• Leave benefits
• Communication allowance
• Rice Subsidy
• Birthday Treats
• Snacks
• 20% Employee Discount on selected products of the company

Job Title

Job Description Summary

Job Description

The Assistant Project Manager's key role include the following:

• Work with project team and create a detailed work plan which identifies and sequences the activities and resources needed to successfully complete the project
• Prepare Project Schedule, Project Execution Plan
• Procurement management, including coordination for various trades including preparation of Request for Proposals, Review of Bids, Recommendation, Contracts Review and Awarding of Successful Bidders
• Execute the project according to the project plan
• Develop records to document project activities
• Set up files to ensure that all project information is appropriately documented and secure •    Monitor the progress of the project and make adjustment as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders on the progress of the project
• Ensure standards and requirements are met through conducting quality assurance tests •    Ensure that the project deliverables are on time, within budget and at the required level of quality
• Site Coordination, Monitoring, and Supervision- ensuring all works are done as per schedule and within the budget
• Monitor cash flow projections and report actual cash flow and variance
• Prepare reports and supporting documentation
• Analyze risks and opportunities.

QUALIFICATIONS:

• Bachelor’s Degree in Engineering (Civil, Mechanical, or Electrical) , Architecture or equivalent. 
• At least 3-5 year(s) of working experience in the related field, preferably with experience on Commercial Interior Fit Outs/Warehouse/Industrial projects
• Multi-discipline background and experience in Planning, Management, Technical & Contractual skills
• Strong team player with good interpersonal and time management skills
• Critical mind, able to make effective decisions quickly and strong problem-solving skills
• Excellent in both written and verbal communication
• Result driven mentality with strong ability to meet deadlines
• Growth mindset, doesn’t shy away from new challenges
• Good work ethics and able to perform well under pressure   
• Dynamic and comfortable to work in a fast-paced environment

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop, test and deploy payment gateway applications and modules using LAMP stack (Linux, Apache, MySQL, and PHP) technologies
• Integrate payment channels such as credit/debit cards, Google Pay, Apple Pay, and others payment gateway
• Design and implement APIs for payment processing and ensure proper documentation and maintenance of the APIs
• Collaborate with cross-functional teams to understand business requirements and provide technical solutions that meet those requirements
• Work with third-party vendors and service providers to ensure seamless integration of payment systems
• Troubleshoot and resolve issues related to payment processing, including transaction failures, chargebacks, and refunds
• Develop and implement security protocols to ensure the safe and secure processing of payments and protect sensitive data
• Mentor and provide technical guidance to junior developers
• Continuously updating knowledge of new technologies and industry trends to ensure the software applications are up-to-date and competitive
• Other duties as assigned

Pre-Requisites :

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience in software development, with a focus on LAMP stack (Linux, Apache, MySQL, and PHP)
• Extensive experience in developing web applications using the LAMP stack (Linux, Apache, MySQL, and PHP) and related technologies such as HTML, CSS, JavaScript, and jQuery
• Strong understanding of software development best practices and design patterns
• Experience with Agile development methodologies
• Experience with Laravel framework
• Experience with Git development tool
• Excellent communication skills and ability to collaborate with cross-functional teams
• Ability to create project timelines, estimate project tasks and resources, and track progress
• Ability to troubleshoot and debug complex software applications
• Strong analytical skills and ability to break down problems and find solutions

Preferred:

• Familiarity with CI/CD pipelines and DevOps principles
• Experience with PCI DSS compliance and security protocols
• Experience with Docker container
• Familiarity with AWS or other cloud-based infrastructure
• Knowledge of other programming languages such as Python, .NET, NodeJS, or Java
• In-depth knowledge of payment gateway APIs and payment channels
• Proven track record of developing and deploying complex payment gateway systems

Are you game?

What IT Program & Project Management contributes to Cardinal Health

Enterprise Strategy, Planning, and Execution enables the organization to drive complex and transformational programs through disciplined project/program management and change management strategies.

IT Program & Project Management applies Information Technology knowledge and experience to plan, organize, and control resources, procedures, and timing for complex projects within the Information Technology function. This family organizes project teams, establishes project schedules and individual responsibilities, and determines resource requirements. This job family manages project budgets and reports on the status of project cost, timing and staffing.

IT Program & Project Management also ensures adherence to internal external quality standards and integrates vendor tasks and deliverables into project plans.

Accountabilities

• Demonstrates knowledge of project management initiating, planning, executing, monitoring/controlling and closing processes.
• Monitors performance and recommends scope, schedule, budget or resource adjustments, connects short-term demands to long-term implications, in alignment with the supporting business case.
• Prioritizes multiple tasks while meeting deadlines; communicates project status (health, forecast, issues, risks, etc.) to stakeholders.
• Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
• Connects project objectives to broader organizational goals.
• Establish, build and maintain key relationships, including cross functional teams
• Negotiates with stakeholders to obtain the resources necessary for successful project
• Develops and maintains integrated deployment plan, spanning multiple workstreams
• Coordinates among cross-functional tower owners to ensure cohesive alignment to overall program timeline and objectives
• Triages any implementation issues, develop risk & issue log and create mitigation plan(s)
• Prepares detailed implementation / deployment plans and implements various transition management tools (e.g. program status updates, templates to track key milestones, etc.)
• Leads go-live support to identify, track, and drive resolution of risks and issues
   

Qualifications

• Bachelors Degree in related field or equivalent work experience
• 4 - 8  years experience in related field preferred
• Proficiency in Microsoft Office products required (Word, Excel, PPT)
• Intermediate knowledge in using MS Project preferred
• Have financial acumen and experience in managing/controlling project budgets up to USD 5M preferred
• Presentation skills required; must demonstrate clear, concise articulation of proposed plans
• Must have strong verbal and written communication skills
• Proven ability to effectively prioritize; ability to plan, organize, monitor, and conclude a project
• Willing to work US hours in a hybrid set up ( BGC)

What is expected of you and others at this level
 

•Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and project

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Develops technical solutions to a wide range of difficult problems

• Solutions are innovative and consistent with organization objectives

• Completes work; independently receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Event Project Manager

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Lead event delivery of our immersive and engaging clinical trial training meetings (face to face and virtual)

Who We Are

IQVIA Medical Communications at IQVIA creates experiences that are effective and unexpected. We incorporate the latest research on adult learning principles and behavioural science. We use creativity to inspire and engage.

Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tightly knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and experience. We are continually pushing each other to improve our solutions and are in search of Event Project Managers to ensure the smooth and efficient delivery of our training solutions meetings.

About the Event Project Manager

The primary driver of in-person events, you would be project managing event deliverables related to a specific clinical study whilst keeping the IMC Project Manager (responsible for overall IMC study deliverables) abreast of status, progress, risks and issues. The Event Project Manager will work with Vendors and Venue Managers, Delegate Coordinators and Finance support roles as well as Strategy, Creative and Content teams developing project components and are responsible for ensuring events projects are delivered on time, in budget and exceed expectations.  

We’ll look to this role for their event project management expertise, good relational management skills, proficiency in vendor management, issue resolution and drive for quality delivery.

The Event Project Manager will oversee deliverables for face to face events and virtual engagements with direct responsibility for budget control, delegate management oversight, vendor liaison and an in-depth knowledge of event compliance regulations relevant to the healthcare sector.  Act as a central point of contact for internal and external clients, keeping them updated on status, anticipating their requests and proactively managing solutions.

This position is home based in collaboration with a global team at IQVIA and with our clients and healthcare professionals.

Activities may include:

• Coordinating or overseeing the delegate invitation, registration and travel logistics management for face to face meetings using preferred vendors and platform (Cvent, Amex, DMCs)
• Cost reconciliation
• Status reporting
• Contract review, terms and execution coordination
• Creating and maintaining event project plans
• Manage post meeting activities, reporting, follow ups and metrics

This position will require international travel

Who You Are

Seasoned:

You have proven experience in international event and relationship management demonstrating 5-7 years of delivering life sciences events. You are proficient in project management platforms such as Smartsheet and MS Project. You strive to provide quality customer service and have exceptional attention to detail. Experience of both live and virtual event delivery is preferred.

Collaborative:

You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren’t afraid of researching to find the answers.

Resourceful:

You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset.

Adaptable:

You continue to build on your event management skills by researching methodologies and keeping up with industry trends. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities.

Skills:

• Demonstratable knowledge of Project Management methodologies
• Organizing your tasks into workable plans
• Detail oriented
• Understand the importance of communication
• Knowledge of relevant platforms specifically Cvent, Zoom, WebEx
• Experience managing relationships and expectations with groups such as DMCs, AmEx, AV Suppliers

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com