• Lead a team of associates in handling back-end processes (menu updates, operational escalations, etc.) for key accounts.
• Initiate and spearhead continuous improvement projects to enhance operational efficiency and effectiveness.
• Ensure contract compliance and manage stakeholder relationships with key accounts.
• Analyze data and provide insights to drive informed decision-making and strategic planning.
• Effectively communicate with internal stakeholders and key accounts to align operational objectives and priorities.

• Responsible for cultivating and developing new / potential builder business in the Philippines market (focusing on primary and secondary cities)

• Identify and Educate top 10 residential property developers and multipliers (e.g., architects, kitchen & interior designers) on strengths and brand values Bosch and Gaggenau

• Consultative role on kitchen planning and specification of BSH Appliances

• 100% role dedication to BSH business by continuous growth of business relationships

• Attain trustful co-operation with BSH SG DM team and current distributor partners in the Philippines to reach a market share of +30% in the mid term

• Be the Go-To individual for property landscape news in the Philippines

Under the supervision of the Country Director, the incumbent shall have strong leadership to lead the sales team to create program, manage resources and achieve the goals set for the category. He/she must possess good analytical skill on data collection, market situation and spotting emerging opportunities in the market. He/she must be able to build good rapport with the customers and provide guidance to the team in providing after sales service. He/She must have good interpersonal skills to liaise with local and regional stakeholders and organize the day to day requirements of the business according to the company’s policy and standard operating procedures.

AECOM is seeking a R2A Sr. Specialist - Compliance to be based in Manila, Philippines.

This role will primarily perform management testing over key controls processes in accordance with U.S. GAAP and other relevant finance standards, procedures, and policies.

Responsibilities and Duties: 

• Monitor compliance of processes and procedures with established policies and key controls by performing audits over specific financial and operational areas of focus.
• Perform assessments and testing for SOX controls and project review testing.
• Gather supporting documents for quarterly corporate submissions.
• Develop and improve process documentation and the annual update of SOX process narratives.
• Maintain the intranet site and documentation related to finance controls.
• Support the review and development of processes and key controls for significant risk areas.
• Contribute expertise and recommendations in developing and documenting remediation plans to address review findings.
• Support the team lead in conducting training and knowledge transfer for new hires.
• Escalate issues and recommend resolutions to the team lead for timely resolution. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve the customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the team lead and manager.

AECOM is seeking a R2A Sr. Specialist - Compliance to be based in Manila, Philippines.

This role will primarily perform management testing over key controls processes in accordance with U.S. GAAP and other relevant finance standards, procedures, and policies.

Responsibilities and Duties: 

• Monitor compliance of processes and procedures with established policies and key controls by performing audits over specific financial and operational areas of focus.
• Perform assessments and testing for SOX controls and project review testing.
• Gather supporting documents for quarterly corporate submissions.
• Develop and improve process documentation and the annual update of SOX process narratives.
• Maintain the intranet site and documentation related to finance controls.
• Support the review and development of processes and key controls for significant risk areas.
• Contribute expertise and recommendations in developing and documenting remediation plans to address review findings.
• Support the team lead in conducting training and knowledge transfer for new hires.
• Escalate issues and recommend resolutions to the team lead for timely resolution. May support junior members of the team in addressing routine issues within the assigned processes.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures.
• Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues.
• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve the customer experience, and increase productivity.
• Contribute specialized expertise to different assigned projects and may provide key updates to the team lead and manager.

We’re looking for a highly driven and motivated [job title] to be part of the Order to Cash Centre of Excellence (COE) team, for APAC. The role will be based in the Philippines and will report to O2C COE Lead.

Responsibilities:

• Establish new revenue streams: Collaborating closely with commercial teams to cultivate innovative revenue opportunities and initiatives, while prioritizing positive return on investment (ROI).
• Execute testing and consult on system and process roll-outs.
• Drive ongoing enhancements and SOP development: Engaging in consultations, ensuring alignment, and conducting UAT (User Acceptance Testing) for new system and process implementations, in close collaboration with business and finance users.
• Create and update current SOPs and DTPs to align processes across FBS markets.
• Explore, learn and challenge existing workstreams to elicit continuous improvements to systems and processes.
• Exhibit significant influence in advancing billing related projects with centralization efforts across APAC countries, often tasked with ensuring smooth transitions within specified timelines.
• Support the expansion of the Regional O2C team from time to time.
• Additional primary responsibilities include but not limited to:
  • Assisting the SSC Service Delivery Lead in providing training and guidance to fellow team members, ensuring their timely execution of assigned projects while maintaining a focus on deliverables and milestones.
  • Actively participating and making valuable contributions to process standardization and optimization initiatives.
  • Proficiently managing projects, monitoring progress, and delivering updates/reports that analyze finance-specific Key Performance Indicators (KPIs) and metrics.
  • Backup support where needed. 
• Fostering collaboration with key stakeholders, including local management and regional finance teams, to address any queries that arise from both centralization efforts and day-to-day processes.
• Support any new systems, UATs, as well as ensuring proper documentation of guidelines or SOPs.
• Manage any ad-hoc tasks, financial topics and initiatives as required.

In the Manager, AP Service Delivery role, you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes, contributing to the financial health and success of our organization. This leadership position offers a dynamic and fast-paced environment, where you can drive excellence in service delivery. We seek a candidate who is adaptable, results-oriented, and capable of driving improvements in service quality and delivery processes.

Responsibilities:

• Lead and mentor a team of associates and specialists, providing guidance and support to ensure productivity and accuracy in invoice and all related documentation processing and record keeping 
• Set clear performance expectations and provide regular feedback
• Ensure compliance with company policies, accounting standards, and legal requirement
• Stay updated on changes in regulations and implement necessary adjustments 
• Identify opportunities for process improvement and efficiency
• Propose and implement best practices to enhance departmental operation
• Establish and maintain strong relationships with stakeholders
• Serve as the point of contact for issues within the function
• Support internal and external audits
• Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
• Identify and mitigate risks that could impact service deliver, develop contingency plans
• Generate regular reports and maintain accurate records of service delivery activities and performance metrics
• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)
• Allocate and manage resources, ensure that the team is adequately trained and resourced
• Ad hoc tasks assigned from time to time

• Conduct regular audits and assessments to identify areas for improvement and ensure adherence to quality standards.
• Responsible for setting up compliance of delivery rules and standard operating processes (SOPs) for the delivery riders of foodpanda PH
• Develop and maintain a comprehensive compliance matrix for the riders to ensure the regional requirements are being met.
• Collaborate with the training team to create materials that promote adherence to quality and compliance standards.
• Ensures to reduce costs driven by non-compliance of riders bring down top-driving operational costs through process improvements and
  streamlined courier/fleet compliance processes.
• Tracking of daily rider performance Preparing and analyzing large data sets to identify operational bottlenecks and optimization
  opportunities
• Ensuring local implementation of global projects, in particular roll out of tools and product improvements
• Stay informed about local, and regional changes and regulations affecting rider logistics.
• Collaborate with cross-functional teams, including operations, compliance, and product, to ensure seamless integration of quality and compliance processes.
• Working towards constantly improving customer experience

The GROUP MANAGER, INTERNAL AUDIT, effectively directs, leads and manages the internal audit activity of the country where the Food Group operates.  It helps the organization accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness and efficiency of risk management, controls and governance processes. 

Key Duties and Responsibilities

Audit/Risk Management/Compliance/Governance

A. Engagement Planning: 

• At the Group level, assist the Group Internal Audit Head in developing risk-based annual audit plan identifying the objectives, scope, timing and resource allocations needed.
• At the Country level, identify sources of potential engagements through risk framework.
• At the Engagement level, assess audit engagement objectives and scope to ensure they address the risks identified especially the emerging ones.

B. Function Management:

• Delegate tasks in a constructive and supportive manner and coach staff to enhance competence and professional development. Conduct effective performance appraisal of IA team against key performance indicators.
• Determine the appropriate continuing professional development necessary to keep staff effective in work.
• Conduct effective performance appraisal of IA team against key performance indicators.

C. Risk Management and Fraud

• Assess whether the risk management, risk governance framework and internal control systems are operational as intended.
• Review the completeness of management’s risk analysis and actions taken to remedy issues raised by risk management processes, and suggest improvements.
• Evaluate risk exposures relating to the organization’s governance, operations and information systems.

D. Internal Control

• Assess the internal control framework including the adequacy and effectiveness of controls.
• Evaluate the implications of organizational changes, operational changes and changes in business strategy using appropriate internal control framework.
• Advise board and senior management on improvement initiatives to improve controls.

E. Governance and Environment

• Evaluate design and operational effectiveness of governance framework for addressing governance risks.
• Examine existing organizational behavior, performance management techniques, management’s effectiveness to lead and build organizational commitment.
• Examine the organization’s approach to social responsibility and sustainability.

Business Process Improvement and Innovation

• Evaluate the long-term sustainability of business models impacted by technology and other disruptors, assess impact of changes in the business landscape and give recommendations to take advantage of new opportunities.
• Apply data analytics and Information Technology in auditing, identifying and assess various risks related to IT, information security, and data privacy.
• Synthesize critical findings and insights within the business context to make inferences and recommend actions to address the risks.

Business Partnering

Collaborates with various stakeholders across the business to add value, enhance decision-making processes, and contribute to overall organizational success such as: 

• Advisory and consultation on improving business process, controls, and risk management strategies to assist in decision making and enhancing operational efficiency. 
• Collaborate in assessing fraud or cyber security risks, conducting investigation, and recommending controls to mitigate fraud or cyber security risks and safeguards the organization’s assets. 
• Partner with leaders in developing KPIs and performance monitoring frameworks. 

Continuing Education & People Development

• Keep abreast of regulatory changes, industry standards, and emerging information technology risks relevant to the industry by attending trainings, forums and/or conferences and assessing their impact on the company's internal controls and audit approach.
• Regularly assess current practices, methodologies and team skills against available benchmarks (e.g. audit associations i.e. ISACA, IIA-P, International Association of Privacy Professionals) and implement programs to address issues, if any.
• Lead and manage the assigned internal audit team, including assigning audit engagements, providing guidance and mentoring to enhance performance, and conducting performance evaluations. Design and implement programs to improve compliance in general, including the conduct of regular training and orientation for employees. 

Administrative:

• Take part in special investigations where necessary and report to the Audit Committee with the highest level of confidentiality.
• Participate in the internal control projects covering all operations where necessary for One Food Group.
• Adheres to and keeps abreast of company/department policies and Code of Conduct/Ethics; and actively participates in company activities.

Job Brief:

The Tax Compliance Specialist is responsible for performing simple to moderately complex Tax activities. The role contributes to the income tax reporting and compliance of AECOM and its Subsidiaries with the IRS/State regulations focusing on the preparation and filing of U.S. federal and state income tax returns and calculation of tax adjustments for provision. The role performs analytical processes under the moderate guidance of senior team members.

Responsibilities & Duties

• Prepares tax forms for Federal, State and International Compliance.
• Performs analysis and reconciliation of account balances, proposes simple reclassifications to assist in the year-end preparation of Consolidated Federal Form 1120 for AECOM and Subsidiaries including foreign related filings
• Calculates tax adjustments and sets up the corresponding tax provisions
• Maintains the rollforward of Tax related general ledger (GL) accounts by performing flux analyses and periodically reconciling end of period general ledger balances against provision numbers
• Reconciles Quarterly Consolidated Fixed Asset Rollforward against Additions/disposal or FA Cost Detail Report/Schedules for small entities
• Performs intermediate level processes within Tax Software
• Submits the tax returns to IRS through paper or electronic filing, and sends to external Joint Venture partners
• Tracks and maintains carry forward amounts such as NOLs, prior year overpayment and partners' book and tax capital accounts to assist with compliance and tax calculations
• Responds and addresses simple to moderately complex queries and requests from external Joint venture partners with the guidance of Senior Tax Compliance Specialist
• Completes research to support positions taken in the tax returns, recognizes and escalates project issues to senior team members
• Notifies Senior Tax Compliance Specialist of any IRS/State Notices received related to Tax Returns being prepared
• Works with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Support selected simple process improvement initiatives to streamline processes.

Qualifications & Requirements

Minimum Requirements:

• Bachelor's degree in Accounting
• Licensed Certified Public Accountant (CPA)
• At least 2-3 years of professional experience with US Tax Preparation and Tax Analysis functions
• Working knowledge of accounting and tax principles
• Intermediate proficiency in MS Office tools (Excel, Word, PowerPoint, Outlook)
• Experience in US Federal and State Tax Compliance is preferred
• Exposure to large ERP systems, in particular Oracle, Hyperion and BCP experience is preferred
• Experience with Tax preparation using Corptax Software is preferred

Attributes:

• Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)

Reporting to the Trade Channel Marketing Manager, the Channel Lead role is responsible for developing the category route-to-market strategy: analyzing, understanding, driving, and creating new avenues for sales growth, and new opportunities for making available the category’s brands, products, and services to customers/shoppers/ consumers. This role works closely with the brand category marketing teams and the field sales teams, to undertake the critical operations that translate brand and category marketing strategies and plans into detailed operational activities and guidelines, for effective and optimized execution across the various sales channels.

KEY DUTIES AND RESPONSIBILITIES

1. Lead growth strategy development for trade channels and routes-to-market for the company’s brands and products.

2. Set guidance for field sales and retail operations teams to execute the marketing strategy and programs in the trade channels and the route-to-market.

3. Set volume forecast, volume allocation plans, and pricing execution detail for the sales team, as aligned with the brand marketing team.

Responsibilities: 

• Ensure that the company complies with local statutory and regulatory requirements of BIR, SEC, PEZA, BOI, LGU. 

• Main point person during compliance audit with BIR and LGU. 

• Conduct or direct the internal investigation of compliance issues. 

• Helps maintain records of all financial transactions ensuring accuracy and completeness. 

• Consult with corporate legal counsel as necessary to address difficult legal compliance issues. 

• Collaborate with Human Resources, Payroll, Legal, Finance and other departments to ensure the consistent implementation of compliance practices. 

• Liaise with government agencies for compliance completion. 

• Ensure that company’s policy and procedure is align with to-date regulations. 

• Establish, manage, and sustain client relationships with brand partners by providing the highest level of salesmanship and customer service;
• Negotiate on value-adding deals that can achieve the mutual objectives of foodpanda and partner-brand;
• Generate new business revenues from partners by brainstorming, identifying, and implementing foodpanda advertising solutions and media products to deliver measurable results for clients;
• Responsible for the end-to-end project management of existing and new mutually-beneficial partnership initiatives;
• Create strong synergies with the internal stakeholders in innovating solutions and implementing promo plans;
• Develop compelling storylines and data-driven presentations that are customized to clients’ business objectives and challenges meeting vertical OKRs at the same time;
• Prepare weekly and monthly reports, post campaign evaluations, and other necessary vertical reports;
• Ownership of the day-to-day tasks and administrative work with partner brands and other internal stakeholders;
• Other duties as assigned by the FMCG Partnerships Lead;

The Human Resource Information System (HRIS) and Analytics Manager is responsible for the implementation, support and maintenance of a company’s specialized and internal HR systems, services, and applications. 

This role actively identifies areas of opportunity to improve existing HRIS processes, functionality and workflow, and maximize technological capabilities to reduce manual processes (i.e. employee movements, timekeeping and other systems)

This role will provide actionable insights through HR Data analytics and establish and execute strategies and governance on employee data management and analytics.

Key responsibilities:

HRIS Implementation and Project Management

• Lead the HRIS team to automate, integrate, and configure core HR processes
• Define the HRIS roadmap and serve as the overall Project Manager for all HRIS implementations and initiatives
• Liaise with internal and external stakeholders to analyze business needs and lead the planning, development, testing, and implementation of relevant systems
• Collaborate with external IT vendors on system implementation and support User Acceptance Testing
• Manage requests for process improvements, system enhancements, and the development or purchase of new software applications
• Supervise the day-to-day activities of the HR information system, including system support and maintenance
• Support management on structural policy matters related to the HRIS.
• Maintain data integrity by regularly analyzing data
• Work alongside the IT department to perform regular assessments and improvements to the HRIS
• Design user-friendly processes, guidelines, and documentation.
• Oversee all system upgrades and additions in partnership with the IT department
• Ensure compliance with data protection laws and related regulations for all HR-related systems

HR Analytics and Reports

• Collect and analyze data and statistics to identify trends, improve processes, and enhance operational performance
• Ensure reporting solutions, insights, analytical tools, and dashboards deliver actionable and accurate data to end users
• Prepare reports of data results and present findings to senior leadership
• Establish and execute strategies and governance on employee data management and analytics

Continuous Improvement

• Identify opportunities for automation within HR processes and evaluate tools to improve and maintain data integrity
• Lead and participate in projects focused on continuous improvement and development
• Research and maintain current knowledge on new and emerging HRIS trends.
• Mentor and coach the team to develop expertise and drive process and configuration excellence
• Actively identify and resolve issues or opportunities for enhanced user experience and HRIS integrations

Vendor Management

• Coordinate, schedule, and track progress of specialized work projects or departmental functions
• Manage HR vendor relationships and issue ticketing, ensuring maintenance and issue resolution
• Raise and resolve tickets on issues brought up by HR partners, ensuring no downstream impact
• Interface regularly with vendors and external providers to resolve system concerns
• Review and assess system provider proposals and budgets to ensure cost-effective and relevant HR services and processes
• Ensure vendors comply with regulatory requirements and collaborate with teams such as Risk, Data Privacy, and the Project Management Office to ensure organizational compliance

• Assist the Rider Compliance Team in identifying non-compliance issues of the riders and make sure that they are following the daily delivery processes.
• Create analyses on rider behavior directly affecting their compliance to the delivery processes and protocols.
• Help design, pilot, and evaluate new SOPs that will improve the current Rider Compliance system.

• Prepares tax forms for Federal, State and International Compliance.
• Performs analysis and reconciliation of account balances, proposes simple reclassifications to assist in the year-end preparation of Consolidated Federal Form 1120 for AECOM and Subsidiaries including foreign related filings
• Calculates tax adjustments and sets up the corresponding tax provisions
• Maintains the rollforward of Tax related general ledger (GL) accounts by performing flux analyses and periodically reconciling end of period general ledger balances against provision numbers
• Reconciles Quarterly Consolidated Fixed Asset Rollforward against Additions/disposal or FA Cost Detail Report/Schedules for small entities
• Performs intermediate level processes within Tax Software
• Submits the tax returns to IRS through paper or electronic filing, and sends to external Joint Venture partners
• Tracks and maintains carry forward amounts such as NOLs, prior year overpayment and partners' book and tax capital accounts to assist with compliance and tax calculations
• Responds and addresses simple to moderately complex queries and requests from external Joint venture partners with the guidance of Senior Tax Compliance Specialist
• Completes research to support positions taken in the tax returns, recognizes and escalates project issues to senior team members
• Notifies Senior Tax Compliance Specialist of any IRS/State Notices received related to Tax Returns being prepared
• Works with accounting, finance, treasury, and relevant parties from different segment to gather financials, apportionment schedules, and supporting calculations to assist in the completion of projects assigned
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Support selected simple process improvement initiatives to streamline processes.

• Function as the vertical owner in charge of consumer strategies, campaign analysis, and stakeholder management in ensuring vertical marketing operations.
• Proactively recommend and support in the development and implementation of new strategies to boost volume growth, while keeping margins on target
• Conduct and implement a competitive intelligence and market insights review process
• Assist in developing product marketing tools and tactics in collaboration with suppliers, brands and local marketing team
• Analyze all on-going campaigns, including daily tracking of performance and budget management
• Execute all aspects of the life-cycle management process, from initial sourcing and market introduction to deletion
• Collect, analyze, summarize and present sales and financial performance data to create recommendations and implement improvements

Your job duties will include

(a) Managing the full spectrum of financial accounting and reporting. Managing and supervising the accounting team and provide day-to-day supervision and financial controls.

• Accounts Payable and Purchasing
•  Project Accounting and Customer Invoicing
• Bank and Credit Card Reconciliation
• Financial Reporting
• Statutory and Tax Reporting and Compliance

(b) Driving process improvement and efficiencies within the team

(c)  Being responsible for tax planning and filing annual corporate income tax return as well as quarterly or monthly GST/ VAT returns as required and the Australia BAS filing

(d)  Presenting recommendations to management for financial improvements

(e)  Driving accurate and timely monthly, quarterly and year end closing

(f)  Generating month-end and quarter-end financial reports

(g)   Working with appointed external auditor for completion of an audit

(h)  Reviewing income tax filings and perform a tax to book reconciliation

(i)  Performing other related duties as necessary

This is a hybrid role in mid-shift (3 to 4X onsite). Currently we are at Eton Centris (Just a few steps away from Q Ave MRT station however we are moving to BGC come Q3.

The Risk Compliance Specialist is responsible for evaluating, monitoring, and ensuring compliance with legal and regulatory requirements, industry standards, and internal policies within the organization. He/she analyzes potential risks, develop compliance strategies, and implement measures to mitigate risks and maintain a culture of compliance.

1. Compliance Monitoring - conduct regular assessments to monitor compliance with laws, regulations, and internal policies; identify areas of non-compliance and recommend corrective actions.

2. Risk Assessment - evaluate potential risks associated with regulatory requirements, industry changes, and business operations; develop risk mitigation strategies and action plans.

3. Policy Development - assist in the development, implementation, and maintenance of compliance policies, procedures, and guidelines; ensure that policies are updated to reflect changes in regulations and business practices.

4. Training and Awareness - develop and deliver compliance training programs to employees; promote awareness of compliance standards and best practices across the organization.

5. Investigations - conduct investigations into compliance issues, allegations of misconduct, or breaches of policies; prepare reports on investigation findings and recommend disciplinary actions or corrective measures as needed.

6. Reporting - prepare and submit regulatory reports and filings as required by applicable laws and regulations; maintain accurate records of compliance activities, findings, and resolutions.

7. Audits and Reviews - coordinate internal and external audits and reviews related to compliance matters; collaborate with audit teams to address findings and implement corrective actions.

8. Communication - communicate effectively with stakeholders, including senior management, legal counsel, regulatory authorities, and extern

• Direct inbound and outbound logistics operations, such as warehouse activities, customer deliveries, logistics quality management and safety performance.
•  Monitor and analyze warehouse productivity and provide improvement measures to achieve the desired/agreed productivity level.
• Maximize warehouse utilization, by efficiently managing storage locations of fast, slow, non-moving, obsolete and damaged products.
• Conduct regular audits and quality checks as per established schedules and guidelines to maintain LSP performance quality.
• Track and improve operational KPIs and cost targets.
• Support managing physical logistics operations like warehouse and local outbound activities of RBPH Sales Team, like MA, PT and BT.

PE Project Coordinator

• ·       Assist in facilitation and planning of internal team huddles
• ·       Assist in planning and implementation of medium-large scale projects
• ·       Support project documentation, including schedules and timelines.
• ·       Monitor project progress and handle any issues that arise.
• ·       Prepare and deliver progress reports and presentations.
• ·       Help maintain comprehensive project documentation and plans
• ·       Collaborate with cross-functional teams to achieve project goals.
• ·       Support the development and implementation of project

The Office & Administration Manager will be responsible in providing support to the Center’s daily office operations, ensuring the smooth running of the office environment, managing administrative tasks, and supporting the needs of various departments as needed. The Office & Administration Manager will also aide in effectively managing and developing the Executive Support and Administration group to provide efficient, high-quality, administrative support to the Global leadership team. This position requires a high level of stakeholder management, organizational and communication skills as well as tact, integrity, professionalism, resourcefulness, ability to prioritize and multi-task, excellent communication skills and the highest degree of confidentiality.

Responsibilities and Duties:

• Managing day-to-day administrative tasks such as mail distribution, office supplies procurement, equipment maintenance, and office layout management.
• Overseeing the maintenance, security, and functionality of office facilities including managing leases, coordinating office space allocation, and ensuring a safe and productive work environment.
• Liaising with vendors and service providers for various office needs, including cleaning services, maintenance contractors, office supplies vendors, and equipment suppliers; Managing relationships with external service providers or vendors that support shared service center operations, such as software vendors or outsourcing partners.
• Managing the site's (facility/administration related) budget, expenses, and financial performance. This includes forecasting, budgeting, cost control, and ensuring that financial targets are met.
• Ensuring that the site operates in compliance with all health, safety, and environmental regulations and standards. This includes implementing safety protocols, conducting risk assessments, and promoting a culture of safety among employees.
• Provide support in organizing company events, meetings, and conferences including coordinating logistics, arranging catering, managing invitations, and overseeing event setup and cleanup.
• Managing office records, files, and documentation. Implementing systems for document storage, retrieval, and organization to ensure efficient information management.
• Overseeing IT-related tasks such as equipment setup, software installations, troubleshooting technical issues, and coordinating with IT support services. This includes ensuring that technology systems are maintained and upgraded as needed to support operations effectively. (working with Infosys and Local IT Specialist).
• Developing and implementing office policies and procedures to ensure consistency, efficiency, and compliance with organizational standards.
• Serving as a point of contact for employees regarding office-related inquiries, concerns, and requests. Fostering a positive work environment and addressing employee needs as they arise.
• Ensuring that shared service center operations comply with relevant regulations, policies, and industry standards. This includes managing risks related to data security, privacy, and regulatory compliance.
• Managing the site's supply chain activities, including procurement, inventory management, and logistics. This includes ensuring the availability of materials and resources needed for production or operations.
• Identifying and mitigating risks that may impact the site's operations or business continuity. This includes developing contingency plans, disaster recovery strategies, and crisis management protocols.
• Providing leadership support to the Executive Support and Administration team by aiding in creating, maintaining and executing policies and procedures aligned to running smooth stakeholder support operation.
• Will work with the senior manager and the team leaders to plan and execute strategy, expansion of scope and growing the support functions, portfolio and the number of executives being supported.
• Responsible for hiring staff and working closely with the transitions team for new roles and requirements.
• Managing and cultivating relations with all executives and stakeholders being supported by his/her assigned teams.
• Facilitating feedback gathering from executives and providing inputs to the team to improve performance.
• Resolving issues associated with expense reporting, travel planning, meeting planning and execution, calendar management, timecard submissions, purchase orders, special projects and other administrative tasks being supported by the team.
• Providing effective leadership to assigned staff members, ensuring all deadlines and deliverables are met with high quality and in a timely manner.
• Be able to manage a team to affect the best results and provide the best customer services for both internal and external customers.
• Define, measure and utilize metrics to improve performance of the team.
• Motivating team members to achieve their best.
• Discovering training needs and providing coaching as needed.

• Maintains overall receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational procedures.
• Strict implementation of Warehouse Standard Operating Procedures in terms of safety, government compliance, utilities, administration, documentation, and personnel management.
• Maintains optimal physical condition of warehouse, inspecting equipment, requesting repair and requisitions as needed.
• Controls inventory levels by conducting physical counts reconciling with inventory management systems and ensures inventory accuracy during receiving, storage, outbound and quality control.
• Complies on the set store key performance indicators (KPIs) by the management i.e., Cycle
• Count Compliance, Cycle Count Defect Rate, Partial Fulfillment, Vendor Fail Rate, Incident Rate, and KNOW App Compliance.
• Achieves operational and financial objectives by maintaining optimal and efficient operations
  (e.g. warehouse overhead, utilities, manpower, etc.).
• Adherence to the timely uploading of Sales Invoice of the direct delivery of suppliers for the timely processing of payment Finance to avoid non-delivery.
• Maintains warehouse staff job results by coaching, counseling, and disciplining employees planning, monitoring and appraising job results.
• Safeguards warehouse operations and contents by establishing and/or implementing security procedures and protocols.
• Produce reports and analysis regularly (e.g. IN/OUT status report, inventory report, etc.)
• Close cooperation with other cross-functional units to manage all warehouse relevant matters

Responsibilities

• Maintains overall receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational procedures.
• Strict implementation of Warehouse Standard Operating Procedures in terms of safety, government compliance, utilities, administration, documentation and personnel management.
• Maintains optimal physical condition of warehouse, inspecting equipment, requesting repairs and requisitions as needed.
• Controls inventory levels by conducting physical counts reconciling with inventory management systems and ensures inventory accuracy during receiving, storage, outbound and quality control.
• Achieves operational and financial objectives by maintaining optimal and efficient operations (e.g. warehouse overhead, utilities, manpower, etc.
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees planning, monitoring, and appraising job results. 
• Safeguards warehouse operations and contents by establishing and/or implementing security procedures and protocols.
• Produce reports and analysis regularly (e.g. IN/OUT status report, inventory report, etc.) 
• Close cooperation with other cross-functional units to manage all warehouse relevant matters.

Requirements

• 3-5 years cumulative work experience - preferably within logistics / e-commerce / retail / warehousing sector.
• With strong understanding in order fulfilment, inbounding, and dispatching. 
• Knowledgeable in excel formula, and warehouse management system. 
• Able to analyze complicated circumstances and able to manage warehouse staff.
• Working knowledge of performance and operational metrics. 
• Proficiency in Warehouse Management Systems. 
• Ability to work autonomously in a highly demanding and often ambiguous environment with strong attention to detail and exceptional organizational skills. 
• Strong communication and people skills to handle various demographics. 

The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the responsibility of developing and maintaining Demand/Roadmap Management, Transition Management, Service Level Management and Document Management.

The position will report to the Manila Centre Manager & Head of Global Service Management and will be working closely with the other functions within the COO Office – PMO/CI, Process/Technology Management, Reporting & Analytics Team.

The person is expected to provide strong leadership in a matrix environment to promote best practices in managing interrelated projects and programs to ensure successful delivery. You will need a strong focus on results and an eye for detail, combined with an emphasis on managing stakeholders across the organization to build credible and trusted relationships.

Responsibilities & Duties

• Lead transition activities at GBS and develop required plans and processes in order to meet timelines and service objectives.
• Resource, develop and manage service level management; this includes service catalogues, change control process, DTP documentation, SLAs and performance reporting, and governance.
• Develop business cases, proposals and marketing packs to help secure new work coming into the Centre.
• Oversee the portfolio of transition/projects, providing expert knowledge and support, and monitoring progress and reporting on the portfolio status ensuring compliance of transition/projects portfolio with the AECOM transition approach, governance, cost and service level parameters.
• Act as primary owner of the GBS Document Management System, ensure the completeness, quality and sustainability of the platform and compliance to risk & control measures of the organization
• Act as owner of project frameworks, templates and procedures; be responsible for ensuring they are fit for purpose and continue to be best practice.
• Design, challenge and agree management dashboards to provide a strategic and tactical overview of the Transitions/Project portfolio to improve delivery and planning.
• Work with Transition Teams globally to ensure project updates are provided accurately and timely, and submitted to the Global Program team aligned with the agreed schedule
• Leveraging global templates, create tools and deliverables as required for project execution and management, develop and deliver progress reports, proposals, requirements documentation and presentation
• Drive continual improvements into the Service Management program and ensure industry best practices, standards and defence guidelines are leveraged and implemented;
• Lead and mentor the team including performance management, career growth and development to deliver a high-performing responsive team