• Monitor and optimize service delivery performance: Track key metrics, identify areas for improvement, and implement initiatives to drive service quality and efficiency.
• Own critical incidents: Take ownership of complex issues, coordinate resolution efforts, and ensure effective communication with stakeholders throughout the process.
• Develop deep understanding of service delivery: Analyze projects and processes to gain insights into scope, challenges, and potential optimization opportunities.
• Lead service improvement initiatives: Design and implement strategies to enhance service delivery, including automation, runbook creation, and L3 collaboration.
• Optimize the L2 support team: Implement a shared services model through cross-skilling and training, leading to cost savings and improved resource utilization.
• Foster continuous improvement: Analyze internal and external processes to identify and implement strategies for service delivery optimization.
• Drive accountability and ownership: Ensure the L2 support team meets service level agreements (SLAs) and customer expectations, proactively driving future demand.
• Collaborate with stakeholders: Maintain effective communication and collaboration with internal teams (L3 support, network, development) and external vendors.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced SOURCING AND RECRUITMENT LEADER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Job Description:

• Lead a team responsible for the execution of sourcing and hiring quality talent on time.

• Design, build and establish results-oriented sourcing activities both virtual and in-person to drive applications from qualified candidates at the right time for the hiring requirements of the company

• Manage the overall sourcing strategies including governance of productivity, data tracking, results monitoring, reporting, analysis, and insights encompassing assigned scope

• Provide direction and guidance to the team, ensuring that target applications and hires are met based on committed sourcing plan and budget

• Collaborate with internal and external partners such as operations, HR/admin and vendors on project and initiatives related to delivering on hiring needs

• Evaluate external labor market conditions, analyze hiring trends, turnover rates, and candidate feedback to recommend changes, improvements and solutions for the company’s recruitment strategies

• Implement process improvement through root-cause analysis to improve operational efficiency and hiring capabilities for hiring programs within the company

• Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tool

• Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting

• Promote the company’s image to candidates and external service providers and ensures that the company is represented in the most accurate and appropriate way to all candidates

• Drives the highest standards of ethical behavior for all staff involved in the recruiting process

• Perform Ad-Hoc tasks and duties related to the role that may arise due to business need

• Prior experience on a Senior Manager or Director level position

• 3+ years of experience managing the overall Recruitment/Sourcing process ideally for a BPO or similar company

• Solid experience in social media, research and market analysis

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Digital Marketing Manager

Working hours: 9 AM - 5 PM EST Monday to Friday (always available on Slack/phone/zoom during those hours)

Holiday/s: US and/or PH Holidays

Salary Range: USD 1,000 - 1,500/month

About the company:

Building enduring brands at the intersection of real estate and retail.

About the role:

We are seeking a strategic and analytical MANAGER, DIGITAL MARKETING  (E-COMMERCE/SHOPIFY) with a proven track record in delivering exceptional results through consistent execution of strategic plans. The ideal candidate should have experience in developing, analyzing, optimizing, and executing e-commerce growth strategies across channels (social, ads, newsletter, Shopify, SEO).

Duties and responsibilities:

• Analysis
• Analyze G4 analytics to support SEO, social acquisition, newsletter, and objectives (below)
• Analyze social media content performance to support objectives.
• Analyze the Shopify reporting dashboard to support objectives.
• Analyze Klaviyo reporting dashboards (flows and campaigns) to support objectives.
• Analyze and report weekly on promotion performance (Shopify) and suggest optimizations (products/pricing).
• Analyze and report weekly on revenue performance
• Analyze display ad and pre-roll video performance in ads account and optimize.
• Analyze LTV and optimize retention channels (Klaviyo).
• Analyze Shopify baskets, customer cohorts/segmentation, and up-sells/cross-sells to achieve AOV objectives.

• Tasks/Expectations
• Work with and assist the Content Manager in scheduling and assigning content tasks across editors, writers, and vendors (A/V).
• Work with the Operations Manager to provide analysis and feedback on sales and performance objectives outlined below.
• weekly report card outlining results and efforts pertaining to objectives below.
• Available and responsive from 9 AM to 5 PM EST.
• Coordinate digital marketing activities and content schedules across vendors.
• Meet regularly with digital marketing vendors with a focus on achieving objectives (newsletter, manager content, SEO, web developer, etc.)
• Have a strong grasp of written and spoken English.
• Bonuses paid on performance (bonus defined by objective line items).
• Develop a bimonthly promotion program based on analysis.
• Coordinate newsletter, social, SEO, and content.
• ensure website listings reflect
• 24-hour turnaround on tasks, optimizations, and execution.

• Objectives
• Increase e-mail newsletter subscribers weekly (~3,500 currently).
• Increase email-attributed revenue.
• Achieve newsletter KPI targets
• Increase Google reviews by market organically (non-black-hat/paid).
• Increase AOV from $58 to $80+ (Shopify upsell, segmentation, etc.)
• Leverage Gorgias customer service as sales channel (new)
• 3+ ROAS on display ad campaigns.
• Define LTV and create substantiated objectives for incremental growth.
• Increase conversion rate on Shopify from 4.5% to 6%+
• Increase social media traffic acquisition monthly (currently ~5,000).
• Increase website revenue week over week consistently.
• Achieve SEO objectives within the agency contract (non-branded clicks, organic search traffic, technical scoring).

• Must have proven experience in digital marketing
• E-commerce background is a plus (ideally 5 years of experience in e-commerce)
• Proficiency in using the following tools is a plus (should have an "I can figure this out" mentality with an understanding of how tools work):
• Klaviyo (analysis not necessarily editing/creating emails)
• Shopify dashboard - analysis of traffic/promotions/revenue/customer segmentation etc
• G4 Google Analytics - pulling insights out from traffic/monetization.
• Excel/Numbers - for basic analysis reporting.
• Notion (for promotion and content calendars)
• Meta Ads Manager analytics for ad optimizations.

LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Community and Partnerships Manager (part-time)

Work Hours: Monday, Wednesday, Friday, 15-20 hours per week between 9:00 AM to 5:00 PM PH Time

Holidays: Philippine holidays

Pay Range: USD 500 - 600 per month (depending on qualifications and skills)

Responsibilities:

• Manage and grow app community - encourage people to share their experiences/questions/photos, post regularly, create groups, etc. Ensure high engagement and a sense of community
• Create raving fans and word of mouth referrals
• Gather reviews - NPS surveys, before and after surveys, app before and afters, Shopify reviews, quotes from customers encountered via customer service
• Gather and organize all before and afters
• Manage Share Your Journey Challenge (SYJC) content
• Future - affiliate marketing, influencer marketing, partnerships with other content creators 

Key Performance Indicators

• Number of daily posts in app community
• Number of before and after's shared in app community (per month)
• Share Your Journey Challenge (SYJC) content - number of useable before and afters
• Streamline process for storing and sharing reviews from all platforms

• Good oral and written communication skills (English language).

• At least 1 year of experience in community management, partnership management, or a related field
• Strong interpersonal skills and the ability to build and maintain relationships with key stakeholders.
• Proven ability to build and nurture communities and drive engagement through various channels.
• Experience in managing strategic partnerships and working with organizations and influencers.
• Knowledge of marketing principles and experience in planning and executing campaigns.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.

We are looking for an experienced and versatile Technical Project Manager who will be overseeing software development projects and initiatives that develop and maintain our products and services, organizing the project resources and managing the project stakeholders, including a team of software developers and analysts. The role makes plans, coordinates people and processes against requirements and ensures that projects are delivered on time, within scope, of quality, and produce the desired results.

A self-starter, independent thinker, curious and creative person with ambition and passion.

Responsibilities:

Defines project scope and leads the development, documentation, and implementation of software development projects and change initiatives in line with organizational policies and strategies, defining and maintaining realistic project plans and monitoring progress against agreed quality and performance criteria

Makes recommendations on strategies for improvement from the initial project engagement through closure and looks for growth opportunities on the engagement

Works with higher management and the team to facilitate the internal review of processes and project engagements

Develops trusted relationships across the business to facilitate open dialogue and identifies the communication needs of each stakeholder group, ensuring engagement and obtaining formal agreement from relevant stakeholders on scope, requirements, and delivery

Identify risks and dependencies throughout the duration of the project and work with higher management and the team on risk mitigation. Ensures that risks are documented, effectively managed, and communicated.

Ensure that all projects are delivered on-time, within scope, and of quality

Develop a detailed project plan and use project tools to monitor and track progress

Ensure test environments, test data, and test scripts are prepared. Detailed test scripts should be thorough and well-documented for use in future regression tests

Work closely with higher management on product implementation and roadmap

Outline development efforts and set expectations with stakeholders

Ensure necessary changes and enhancements are implemented and documented as per product standards and guidelines.

Minimum Requirements:

• Proven track record of successfully leading and managing a software project team.
• Experience in working with team members in different time zones and locations
• Adaptable, able to work across diverse teams and functions across multiple cultures
• Demonstrated experience and expertise in planning and monitoring processes for capital projects, involving system development, integration, and implementation
• Experienced in project planning, risk management, conflict management, and people management, having worked with technical teams and driving initiatives/work across multiple areas from a solution development perspective
• Hands-on experience on project management tools like TFS or JIRA
• At least 3+ years of experience in project management for software development projects
• Experience in interpreting business needs of users and translating them into technical requirements
• Experience in design and development of SaaS solutions for the web and native mobile apps
• Knowledgeable about both theoretical and practical aspects of project management as well as project management techniques and tools
• Understands application programming, database, and system design especially for software solution delivery
• Well versed with software development life cycles and software release processes
• Strong analytical and product development skills
• Experience in agile methodologies
• Strong verbal communication skills
• Quick learner, able to develop subject matter skills
• Being able to manage multiple projects at the same time

Other Requirements

• Strong verbal communication skills
• Quick learner and able to develop subject matter skills
• Being able to manage multiple projects at the same time
• Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
• Quiet workspace, conducive to video meetings & calls
• Access to a reliable high-speed Internet connection; at least 25MBPS.
• Double monitors preferred but not required (if available)

About Anytime Mailbox

Anytime Mailbox, a worldwide trailblazer in the virtual mailbox industry, enables individuals, small businesses, content creators, and digital nomads to establish a real street address with a mailbox at over 1,800 locations across the planet. A virtual mailbox eliminates having to be at a physical location to get postal mail while ensuring you'll never miss your mail. With our easy-to-use app, clients can view and manage their postal mail & packages from anywhere in the world and decide whether they want their mail forwarded, scanned, shredded, or thrown away.

We are genuinely decentralized. Embracing work at home since 2013, we appreciate the value of a flexible schedule and work-life balance. We trust our team members to achieve our common goals that have enabled consistent, rapid promotion from within, long-term relationships, and 100% job satisfaction. Because we are at the starting point of our clients' endeavors, our diverse team members enjoy a shared sense of excitement in solution building. Want to join a team enabling our clients to achieve their dreams? 

Our Culture

Our company culture is focused on creating a sense of family within our team. We believe that by fostering a supportive and collaborative environment, our employees are better able to thrive and achieve their goals. From company-wide events and team-building activities to daily check-ins and one-on-one meetings, we prioritize open communication and support for our team members.

We strive to create a workplace where everyone feels valued and supported, regardless of their background or experience. Our commitment to diversity and inclusivity extends beyond just hiring practices - we work to ensure that our culture and policies reflect our values and promote a sense of belonging for all.

If you're looking for a workplace that feels like family, where you can work with a team that supports and uplifts each other, then we encourage you to apply today. Let's work together to create a workplace culture that fosters growth, collaboration, and success for all.

Apply today and let's see how we can work together to achieve great things!

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Property Manager

Work Hours (Client) : M-F, 9 AM to 5 PM, EST

Pay Range : $ 900 - 1,200 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Upload maintenance requests
• Coordinate with their service team members and vendors
• Reach out to different local resources and list them in their CRM
• Getting references
• Invoicing
• Administrative tasks
• Level bids

• At least 2 years of experience as a Property Manager
• Proficient with Buildium, Google Workspace, and Slack
• Access to Google Voice (nice to have)
• Good Communication skills

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: TikTok Manager

Schedule: Flexible (total of 40 hours/ week)

Salary Range: $900/month - $1500/month

About the company: 

Producer of Indoor CBD hemp flower and buds intended to provide premium and organic cannabis products. The company produces CBD extracts from its farm and also provides pre-rolls and vape extracts, enabling customers to manage anxiety, pain and sleeplessness with CBD products.

About the job:

We are seeking a dynamic Virtual Assistant with a strong familiarity with TikTok to join our team. The ideal candidate should be well-versed in various applications, including DALL-E, Midjourney, CapCut, Eleven Labs, and other AI photo and video tools. The primary responsibility will be to run and manage our brand's TikTok account, ensuring engaging and creative content that aligns with our brand identity.

Duties and Responsibilities:

• Create and curate engaging content for our brand's TikTok account.
• Utilize DALL-E, Midjourney, CapCut, Eleven Labs, and other tools to enhance content quality.
• Stay updated on TikTok trends and implement strategies to maximize engagement.
• Collaborate with the marketing team to align TikTok content with overall brand messaging.
• Monitor analytics and provide insights to optimize content performance.

• At least a year of proven experience in creating contents and managing TikTok brand accounts.
• Ai Art/image Generator: DALL-E and/OR Midjourney or any similar apps for AI photos.
• Video Editor: CapCut or any similar tool for transitions and key frames in video editing.
• Ai Voice Generator:Eleven Labs (Adam’s Ai voice)  or any similar tools/applications.
• Knowledge of simple AI video apps like Runway, Pika, etc. or any similar tools.
• Strong understanding of TikTok's platform, trends, and best practices.
• Creativity and a keen eye for visual content.
• Excellent communication skills.
• Tech-savvy with a quick learning curve for new applications.
• Proactive and able to work independently.
• Time management skills to meet content creation deadlines.
• A portfolio showcasing your content creation skills.

The Marketing Manager will manage the Marketing Department in providing promotional efforts for brand awareness. He /She will take charge in planning, implementing strategies and conceptualizing marketing activities.

✅Candidate must possess at least a Bachelor’s / College Degree in Marketing, Advertising and/or Communications, Business, or its equivalent.

✅Proficient in Microsoft Office (Word, Excel, PowerPoint).

✅Excellent interpersonal and communication skills both oral and written, including the ability to prepare reports, proposals and procedures.

✅Good in budget management.

✅Good stress and time management.

✅Tactful and discrete when dealing with people and confidential information.

✅Ability to multitask.

✅Ability to work with various departments and foster teamwork.

✅Ability to work independently with minimal supervision.

✅At least 10 to 15 years of work experience as Marketing Manager specialized in Advertising/Media, Planning, or its equivalent is required for this position.

✅Demonstrate resourcefulness and initiative in dealing with daily assumptions.

✅Creative and detail oriented.

✅Accuracy in work outputs.

✅Highly dependable and a fast learner.

✅Organized, flexible, assertive, and has a high sense of urgency.

✅Demonstrate sound work ethics

Our company offers the following benefits to our employees:

• Sss
• Pag ibig
• Philhealth
• 13th Month pay
• Holidays
• Leave benefits
• Communication allowance
• Rice Subsidy
• Birthday Treats
• Snacks
• 20% Employee Discount on selected products of the company

Job Description

Sourcing Management
- Work with Group Procurement and Chief Finance Officer to set goals and manage overall performance of procurement function.
- Drive strategic sourcing for spend categories as per operating model for the user departments in line with procurement objectives and goals.
- Create economic value by driving cost reduction initiatives across the company. Work with group procurement to execute procurement strategy, carry out strategic sourcing of Information Technology/Digital/Indirect procurement, and drive cost reduction initiatives for the company.
- Develop, direct and enforce e-Procurement vision and strategies to maximise the use of ICT for electronic procurement and commerce as well as establish and review processes and systems for effective and efficient procurement process flow across the company.
- Ensure that adequate internal controls and segregation of duties are in place within the operations at all times.
- Monitor Standard Operating Procedures (SOP) development and amendment to ensure all SOPs align with group standards and guidelines, and comply with regulatory requirements.
- Oversee annual plan and budget developments for the department. Ensuring budget adherence to the approved budget.
- Pro-actively review existing work processes and procedures to improve work efficiency and services of Strategic Sourcing staff.

Vendor Management
- Implement and ensure effective supplier relationship management.
- Strategic relationships with suppliers to achieve best deal and cost savings on goods, services or assets purchased.
- Maintain Group Panel of registered vendors/suppliers.

People Management
- Interface with key user departments and specifiers as a strategic partner to understand needs and influence sourcing decisions.
- Manage the skills and competency development of procurement staff, including training development and knowledge management capabilities to ensure the right resources are in place.
- Excellent team management, people and leadership skills with high level of integrity.

Negotiation Management
- Excellent analytical, interpersonal and organizational skills with ability to negotiate at the highest levels of suppliers.
Manage and oversee the team to negotiate with suppliers and business partners to deliver optimum level in cost, service and quality.
- Ability to analyze, evaluate and recommend on risk at strategic level

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Minimum 3-4 years relevant work experience with a financial brokering firm
• Mortgage Settlement experience
• Experience in PLAN Australia CRM (Podium/ApplyOnline)

Nice to Have:

• A high level of attention to detail and accuracy is vital
• Great customer service skills
• Cert IV & or Diploma in finance/mortgage brokering

What will you do?

• Liaison and develop collaborative relationships with external organizations and service providers such as lenders, conveyancers, referrers, and other relevant stakeholders.
• Ensure that the unconditional approval aligns with the client's file.
• Ensure that loan documents are delivered in a timely manner and follow up on their receipt. Once loan documents are received, check and prepare them for signing.
• Schedule client appointments for sign up and facilitate sign up appointments with clients and brokers.
• Inspect all documents after they have been signed and promptly return them to the lender.
• Ensure that all parties involved are provided with clear instructions on settlement procedures, which include handling any potential shortfalls, surpluses, or internet banking requirements. Timely notification and congratulations should be extended to the client, as well as the referrer, on the day of settlement.
  

Join the awesome team and enjoy these benefits & perks:

• Home Based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Social Media Manager

Working hours: M-F, flexible 8 working hours with overlap of 2 hours with the client, EST
Salary: $900 - $1500/month

About the job:

The client is looking for a Social Media Manager that has experience doing administrative work. The ideal candidate for this role is someone who has a great attention to detail, could work with minimal supervision, goal oriented, and has good communication skills.

Duties and Responsibilities:

• Using social media marketing tools to create and maintain the company’s brand
• Working with marketing professionals to develop social media marketing campaigns
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes, and measuring a campaign’s performance against the KPIs
• General administrative tasks
• Assist client in various needs in his marketing/recruiting department. Things like handling (and be taught from scratch) how to update records for one of our marketing sources, securing refunds for “bad leads” (all a digital process, only occasional phone calls), and reviewing candidate resumes.

• Minimum 3 years of experience
• Above Average to Excellent communication skills; minor accent is acceptable
• Proficient in Social Media platforms like Facebook, Instagram, LinkedIn, YouTube, Tiktok, etc.
• Proficient in Microsoft Tools and Google Suite
• Has excellent communication skills
• Has great attention to detail
• Organizational Skills
• Ability to meet deadlines
• Requires minimal supervision
• Has experience in handling administrative tasks

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design, implement and maintain databases for our clients in the marketing and advertising industry.
• Ensure client's databases are secure at all times
• Create and execute database backup and recovery plans
• Monitor and optimize database performance
• Troubleshoot and fix any database-related errors
• Work with clients and technical team members to ensure the database is meeting their needs
• Prepare documentation for database policies, procedures, and standards

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 1 year of proven experience as a Database Manager/Administrator
• Strong knowledge of database management systems such as MySQL, Oracle, and SQL Server
• Excellent understanding of database architecture, security, backup, and recovery procedures
• Solid experience in database optimization, performance tuning, and capacity planning
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent analytical and problem-solving skills

Salary: P25,000 to P30,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 09:00 PM AEST)

What are we looking for?

Skills Required:

• Demonstrated focus on customer service excellence
• Proven experience in administrative tasks such as retrieving, maintaining, and processing documents related to various IT services, accounts, invoices, job sheets, expenses, and licensing
• Skilled in MS Excel (populating and maintaining spreadsheets)
• Great organizational skills and attention to detail
• Background in IT Infrastructure and Vendor Management

What will you do?

• Order and maintain records of telecommunication and data services such as Telephone, Cellular, FAX, NBN, Fibre
• Ensure all IT accounts are paid in full and on time - Retrieve, record and process IT Invoices and communicate with vendors when required
• Maintain application licenses, and procurement of licences
• Evaluating and processing of external documentation - Change of Ownership forms, Purchase orders and associated approvals
• Maintain purchases made by the department and adhering to payment terms and conditions
• Maintain contract database and vendor details are as up to date as possible in service now
• Proactively initiating and developing methods of improving team processes, practices, systems, toolsets, infrastructure standard operating procedures, designs and builds
• Provide quality information to the IT Vendor Manager in all areas of responsibilities
• Assist with escalated complex tickets
• Implementation of new services as part of projects and business initiatives

Join the awesome team and enjoy these benefits & perks:

• Home-based

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is one of Australia’s Leading Retail Pharmacy Groups and still growing - including internationally! They opened their first store in Melbourne back in 2000. Today, our client has over 500 stores across Australia, employing more than 17,000 employees. They provide a place where customers come to be happy and healthy, and exceptional customer service and great savings on wide range of brands and products.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Minimum 2 years of experience working in Australian Mortgage Broking.
• Experience in using LoanMarket CRM (MyCRM/ApplyOnline/LoanApp/Simpology)

Nice to Have:

• A high level of attention to detail and accuracy is vital
• Great customer service skills

What will you do?

• Be the first point of contact for client inquiries, reviews, and loan maintenance.
• Provide prompt and committed support to Brokers as required and direct new loan prospects to brokers.
• Continuously update your knowledge of accredited lenders' products & policies through regular training.
• Actively share your expertise and foster learning through engaging training for new and existing staff. Be ready to provide insightful and positive training when needed.
• Promptly responding to client enquiries, addressing clients' reviews, and ensuring efficient loan maintenance.
• Providing general reception duties such as answering phones and managing the inbox, as well as offering other general operational support.
• Responsibilities include managing progress draws, updating interest rates, handling social media, general marketing, and organizing client gifts.

Join the awesome team and enjoy these benefits & perks:

• Home Based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

To learn more about our awesome opportunities, visit connectos.co/careers

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Your Career

As we continue to grow as an organization, we are hiring premier Named Account sales professionals to run and drive sales engagements into Strategic FSI accounts in Philippines. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major FSI accounts in Philippines
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

• Passenger Operations Financials
• Monthly Financial Analysis on PAX
• Forecasting and Monthly discussion with Ops on financial results
• Works with transport Ops and marketing on weekly targets
• Adhoc Analysis
• Process Improvements
• Budget

• Bachelors’ degree in Financial Management or any related course
• 4 years of solid experience in the same position
• In depth knowledge in Budget Control, Forecasting, Variant Analysis

• Excellent analytical skills
• Expertise in MS Excel (creating spreadsheets and using advanced formulas)
• Proven work experience as a Financial Planning and Analysis or similar role
• Demonstrable strategic thinking skills
• Confidentiality in handling sensitive financial information
• Ability to present financial data using detailed reports and charts

Why join Angkas?

• Freedom of work
• Work life balance
• Free meal and use of gym
• Opportunities for promotion
• Competitive salary
• Pay raise
• Start-up environment
• Multi-cultural and Agile work environment
• Diversified use of technology

Position : Content Manager

Holidays : US or PH Holidays

Salary Range : 900-1500 USD/month

Working Hours : M-F, 9am - 5pm or flexible depending on the agreed-upon hours

About the Company

A certified personal and group trainer as well as a nutritionist, whose journey in fitness began in a household where health and activity were central. Dedicated to empowering women with the knowledge and guidance required to attain their desired level of tone and leanness, she challenges conventional industry standards and advocates for personalized fitness solutions.

About You:

As an integral part of our team, you will be entrusted with two critical missions:

Mission 1: Enhancing Website Performance and Customer Experience

Your primary goal will be to elevate our website's SEO and overall customer experience. By achieving this, you will drive several key outcomes:

● Increased website traffic

● Expanded Instagram follower base

● Enhanced visibility for both the website and our company

● Securing PR articles, leading to amplified website traffic

● Growth in email subscriber numbers

● Cultivating a community of enthusiastic supporters

● Ultimately, boosting revenue through these initiatives

Mission 2: Managing Video Content on Our App

In this role, you will take charge of managing video content on our application. Your responsibilities will include refining procedures for video editing, uploading, and storage. This mission is crucial for:

● Establishing streamlined processes for the company

● Ensuring a consistent flow of fresh content for our valued customers

● Improving the conversion rate of app users into paying customers

● Driving revenue growth through increased engagement and conversion rates.

If you're passionate about driving impactful change and delivering outstanding results in these areas,

we want you on our team. Join us in our pursuit of excellence and innovation!

Main Responsibilities

● Manage SEO experts and implement feedback to improve website’s visibility

● Regularly post new and engaging content

● Regularly update existing content

● Find and manage team of expert writers

● Optimize website vitals and traffic

● Manage app content - plan, organize, edit, upload

● Manage video editors and review video content

● Manage all content across website and app

Sample Key Performance Indicators

● Website traffic - number of users, number of sessions, bounce rate, conversion rate

● Rankings for specific keywords

● Domain authority

● Streamline process for editing, uploading and storing content

● Proven track record of at least 2-3 years of experience in SEO, with a strong focus on driving

tangible results.

● In-depth knowledge of SEO best practices, tools, and techniques.

● Experience with website analytics tools such as Google Analytics, Search Console,

SEMrush, or Moz.

● Strong analytical skills and the ability to interpret data to make informed decisions and

recommendations.

● Excellent communication and collaboration skills, with the ability to work effectively in a

cross-functional team environment.

The role will lead the P2P (Procure to Pay) process. Turnitin is looking for an experienced Accounts Payable Manager to join our team. Turnitin is a Remote First company. This is a newly created position that will be critical in providing an excellent service to our vendors and internal stakeholders. The manager will have global responsibility.

Key duties

• Daily management and responsibility of global P2P cycle.
• Review and approve weekly payments to vendors globally.
• Create and establish performance metrics for the AP team, ensuring a high accuracy of coding.
• Develop and maintain systems, policies and procedures leading to an efficient and effective P2P cycle.
• Key process owner of the vendor information and W-9 tracking.
• Participate in the implementation of process changes that involves the use automation and system capabilities.
• Work with GL accounting team for month end accrual completeness.
• Ensure compliance with government agencies, eg 1099s.
• Handle other projects as required.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Account Manager Associate - Reporting Specialist

Schedule: Monday to Friday, 9am - 6pm EST ( 10pm-7am PHT)

Salary Range: 800-1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

We are seeking a detail-oriented and analytical Account Manager Associate to join our team as a Reporting Specialist. In this role, you will play a crucial part in ensuring accurate and timely reporting by pulling daily & weekly reports from Excel and other data sources. The ideal candidate possesses strong Excel skills, a keen eye for data accuracy, and a proactive approach to problem-solving. Your contributions will directly impact decision-making processes and help drive our business's success.

If you are a driven and detail-oriented individual with a passion for data analysis and reporting, we invite you to apply for the position of Account Manager Associate - Reporting Specialist. Join our team and contribute to the success of our business by providing accurate, insightful, and actionable reports on a daily basis.

Duties and Responsibilities:

• Data Extraction: Utilize advanced Excel techniques to extract and compile relevant data from various sources. 
• Report Generation: Generate daily reports showcasing key metrics, performance indicators, and other relevant data that provide insights into the business's operations, client interactions, and sales activities.
• Data Accuracy: Ensure the accuracy and integrity of all data extracted and reported, performing thorough quality checks and validation procedures to identify and rectify any discrepancies.
• Report Customization: Collaborate with Account Managers and other stakeholders to understand their specific reporting needs and customize daily reports accordingly.
• Data Analysis: Analyze trends and patterns within the reports to identify potential areas for improvement, growth opportunities, and actionable insights.
• Collaboration: Work closely with cross-functional teams, including Account Managers, Data Analysts, and IT, to ensure smooth data flow and reporting processes.

• 2+ years’ experience in Business, Finance, Analytics, or a related field.
• Proficiency in Microsoft Excel
• Must be fluent in English (written & spoken)
• Strong analytical mindset with a keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Problem-solving orientation with a proactive and self-motivated attitude.
• Prior experience in data extraction, analysis, and reporting is a plus.

Who We're Looking For

We're on the hunt for a creative and dynamic Social Media Manager with a passion for digital storytelling and an eye for engaging content. You're a savvy communicator who understands the power of social media in shaping brand narratives and audience engagement. You're adept at juggling various social media platforms while maintaining brand consistency and voice. As our Social Media Manager, you'll work closely with our head of departments and the leadership team.

What You'll Do

• Content Creation and Strategy: Develop and implement innovative social media strategies to increase brand awareness and engagement. Craft compelling content for various social media platforms.
• Posting Schedule Management: Manage the social media content calendar to ensure a consistent flow of high-quality content across all platforms, aligning posts with overall marketing strategy and key dates.
• Analytics and Reporting: Monitor, analyze, and report on social media performance metrics. Use insights to refine strategies and content.
• Collaboration and Coordination: Work collaboratively with the department heads to ensure cohesive messaging and campaign alignment.
• Trend Monitoring: Stay up-to-date with the latest social media trends and best practices, adapting strategies accordingly.

What You'll Bring

• 3+ years of experience in social media management or a related field.
• Strong proficiency in social media platforms (Twitter, Instagram, LinkedIn, TikTok, etc.) and management tools.
• Experience with social media analytics and reporting.
• Excellent writing, editing, and communication skills.
• Ability to develop creative, engaging, and original content.
• Strong organizational and time-management skills with the ability to handle multiple projects simultaneously.
• Familiarity with graphic design principles and tools (e.g., Adobe Creative Suite) is a plus.
• A proactive mindset, with the ability to anticipate trends and adapt strategies quickly.

*To ensure a standardized review process, we kindly request that you upload your resume in English.*

What You'll Get

• You'll work with a dynamic team in a creative and fast-paced environment.
• You'll get a great salary and time off.
• You'll get to work remotely from wherever you want! (As long as it has reliable WiFi and hopefully a comfortable place for you to work)
• You’ll work in a challenging yet rewarding environment where your creativity and strategic thinking will drive real impact.

Angkas’ mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source of livelihood that impacts their family and their communities. 

As the Product Manager for Angkas Customer App, you will play a pivotal role in shaping and enhancing the user experience for our mobile application. You will lead cross-functional teams to deliver features and improvements that align with our business objectives, always keeping the customer at the forefront. This role requires a unique blend of strategic thinking, technical acumen, and a passion for creating user-centric solutions.

• Develop a deep understanding of the needs, preferences, and pain points of Angkas Customers
• Champion a customer-first approach in all product decisions and ensure that user feedback is incorporated into the product roadmap.
• Utilize data analytics, user feedback, and market research to drive informed decision-making processes.
• Establish key performance indicators (KPIs) and regularly analyze product performance, iterating on features to optimize user engagement and satisfaction.
• Work closely with design, engineering, marketing, and operations teams to ensure a unified product vision and seamless execution.
• Foster a collaborative environment that encourages open communication and knowledge sharing across departments.
• Develop and maintain a product roadmap that aligns with business goals and enhances the overall customer experience.
• Prioritize features based on their potential impact on user satisfaction and business value.

• Bachelors of any 4-year course. Preferably Information Technology, Management Engineering, Marketing but not required 
• Minimum of 4 years of SOLID Product Management Experience 
• Familiarity with the transportation or on-demand services industry is advantageous.
• Mobile App Development Knowledge
• UI/UX Understanding
• Data Analysis and Interpretation
• Knowledge of how mobile apps interact with backend servers through APIs

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                            : Social Media Manager

Work Hours                                    : Flexible

Holidays                                           : TBC

Pay Range                                       : $700 USD per month

Company/Client Overview:

Our client in the US is an entertainment data company that builds products that provide data to businesses on celebrities and influencers. Its specialties include SEO, Social Media Marketing, Web Design, Mobile Marketing, and Viral Marketing.

We're seeking an experienced and passionate Social Media Manager to spearhead our digital content creation for platforms including TikTok, Instagram, and Twitter. If you have a knack for turning trending news stories into captivating short videos and have a proven track record of creating viral content, then we want you! We are specifically looking for an expert in making IG Reels and TikTok’s that use b-roll and voiceovers to tell a story and make them go viral.

Key duties/responsibilities: 

1. Content Creation & Management: Design, create, and manage high-quality content tailored to each platform's unique audience.

2. Video Production: Develop engaging short videos for social media platforms, utilizing voiceovers, B-roll, and other creative assets to maximize viewer engagement.

3. Content Calendar: Strategize and manage a consistent publishing schedule ensuring relevant content is timely and topical.

4. Engage with the Latest Trends: Stay updated with the latest social media trends and adapt content strategies accordingly.

5. Optimize for Virality: Leverage insights and analytics to understand what makes content shareable and implement strategies to increase virality.

6. Community Engagement: Respond to comments, engage with our community, and build a loyal follower base.

7. Collaborate: Work closely with CEO and research team to align social media content with broader company initiatives

·       Proven track record of creating viral content and growing social media audiences.

·       Expertise in video creation, including but not limited to scripting, shooting, and editing.

·       Strong understanding of social media analytics and the ability to adjust strategies based on data-driven insights.

·       Ability to stay updated with industry trends and the changing dynamics of social media platforms.

·       Excellent verbal and written communication skills.

·       A creative mind with a passion for storytelling.

TBC

*This position is for all candidates located ONLY in the Philippines*

Start Date: ASAP

Required language: English.

We seek a skilled Remote Project Manager to oversee and coordinate all aspects of our new venture. This role involves working closely with our in-house teams, including Sales Account Managers, Operations Managers, and Marketing Managers, to ensure the successful setup and ongoing management of our operations. The Project Manager will be pivotal in tracking progress, identifying challenges, and ensuring milestones are met within set timeframes.

Responsibilities:

Project Planning and Execution

• Coordinate with the Internal team to align project timelines, milestones, and resources needed

Tracking and Reporting

• Monitor Project progress, ensuring adherence to timelines and budgets
• Provide Regular updates to the VP of Strategic Business Development and other stakeholders

Team Coordination

• Facilitate communication and collaboration among in-house teams
• Address operational, staffing and marketing aspects of the project

Problem Solving

• Identifying potential issues and proactively developing contingency plans
• Implement solutions to address challenges and maintain project momentum

Quality Assurance

• Ensure all project deliverables meet quality standards and client expectations

Stakeholder Management

• Engage with key stakeholders to gather feedback and incorporate in into project strategy

• Preferred but not required Bachelor’s degree in Business Management, Project Management, or related field.
• Proven experience in project management, preferably in a remote or virtual staff setting.
• Strong understanding of the healthcare industry, particularly in relation to medical service providers.
• Excellent communication skills in English.
• Proficient in project management software and tools.
• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time.
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Position: Quote Coordinator & Construction Project Manager

Work Hours (Client): Mondays to Fridays 8am - 5pm Eastern Time

Work Hours (MNL): Mondays to Fridays 9PM to 6AM PHT

Pay Range: Upto - $2000/month

Duties and Responsibilities:

• Analyzing blueprints to estimate landscaping and construction projects accurately.
• Seeking team approval before proceeding.
• Monitoring Key Performance Indicators (KPIs) to ensure adherence to budgets.
• Generating comprehensive reports.
• Project estimation to maintain organizational efficiency.
• Proficiency in construction principles is essential for this role.

• Minimum 3 years experience 
• Above average to excellent; minor accent is acceptable
• Tools: Builder Trends (big plus) or any other project management tools, Outlook, Slack, Office 365, Vector Works (big plus)
• Great communicator, experience with construction, reads prints, great if they know how to use Vector Works

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Build and maintain strong relationships with clients
• Understand clients' business objectives and provide support to achieve their goals
• Work with internal teams to develop and deliver on client campaigns
• Conduct regular check-ins and provide status updates to clients
• Measure, analyze, and report on the success of campaigns to clients
• Identify opportunities for growth and work with clients to develop new projects
• Resolve client issues in a timely and effective manner

• Bachelor's degree in Marketing, Communications, Business, or a related field
• At least 3 years of experience in client success or account management
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to multitask
• Knowledge of marketing strategies and tactics
• Ability to work independently and as part of a team

• Strong problem-solving and decision-making skills

• Experience in using HubSpot or any related CRM tools