The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

Working as part of a team providing service and support to customers who are buying or selling a residential property in Australia by answering their queries, preparing the required documents and completing the generation of the contract draft you will be responsible for:

• Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
• Data entry and drafting the contract according to our standard procedure
• Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
• Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
• Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
• Calculating fees, taxes and other financial assessments relevant to property settlement for review

Supported by a comprehensive onboarding and training process, you will work as part of a team providing service and support to our customers all over Australia, as well as your colleagues (in Australia and the Philippines).

As a Sales Executive you will be responsible for:

• Generating sales via phone, sms and email while providing an excellent level of service
• Establish rapport with potential clients and identify their needs and pitch them the appropriate conveyancing service
• Manage and maintain a pipeline of leads and opportunities
• Taking accountability for issue resolution and escalating problems where needed
• Achieving individual KPI targets 
• Maintaining a strong communication performance culture amongst the team and ensuring team targets are achieved
• Demonstrating you live and breathe our values and behaviors
• Continuously looking for ways to improve the customer experience

Reporting Line

• Senior LMS Engagement Manager

Primary Responsibilities    

• Works with the global training team and business IT team in rolling out global training products across the affiliates
• Assists with the ad-hoc projects from the business IT team
• Collaborates with other teams including external vendors to ensure quick resolution of the user problems
• Provides end to end solution for cases raised by the affiliates
• Provides knowledge and expertise (Subject Matter Expert) about the process and functionality of the business application.
• Trains and gives support to end users of the business application
• Conducts incident evaluation, replication of issue, gather essential information and include checking and trouble-shooting steps when escalating to other teams.
• Prepares weekly and/or monthly reports to Management and/or Stakeholders on summary of application activities, highlights and statistics

Specific Responsibilities   

• Performs the tasks in rolling out global training product in the business application
• Recommends solutions in implementing training products and ad-hoc projects
• Review of ticket life cycle, follow up to end-users or technical team whenever necessary
• Monitoring and tracking of cases for appropriate escalation and follow-up and update end-users
• Keep track of known solutions, establish and develop application knowledge database and use findings to reply to end-users
• Keep track of business operations documentations to ensure clear identification of business issues
• Provides assistance to team member’s questions and problems, and reviews team member’s work for quality and guideline compliance
• Documents resolutions, create work instructions and identify feature improvement on the application or on the process to improve customer satisfaction
• Participates on business application’s meetings and trainings

For CMC, intern will offer support to the current staff,  and bring fresh perspectives with innovative ideas, assisting in daily operations across business and functions.

Training Plan:

• Various digital marketing materials such as social media posts, digital brochures, posters, banners, articles, newsletters, and media productions. Creation of training resources in Elucidat.
• Support in organizing events. Handling ad hoc tasks as needed by the teams.

This is a Business Development role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. The role is responsible for growing the acceptance and usage of Cybersource in Philippines, targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. The role also requires close collaboration with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions.

We are looking for a highly motivated individual whose responsibilities require a combination of sales skills, strategic thinking, persistence, and the ability to build strong client relationships. The successful individual is proactive, results-driven, and has excellent communication and negotiation skills. He/she will play a crucial role in driving the company’s revenue growth by acquiring new clients and expanding the company’s market presence.

What a Senior Manager, Acceptance Sales Executive does at Visa

• Identify prospects, drive pipeline development, manage the sales process, close new business and successful go-live, generating revenue from deals
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with hub team to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to new / existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. As a senior member of the Business Development function, you will play an integral role in identifying and bringing new clients into the Visa ecosystem through providing market leading, innovative, digital payment solutions. This individual contributor role is a critical and frontline role in helping Visa grow and continue to be the no. 1 payments technology company in the world.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office at least three days a week.

As an Executive Assistant/Office Assistant, you will provide high-level administrative support to the company's executive management and handle the overall office management. This role is crucial in ensuring the efficient operation of the local office and the overall smooth functioning of the business.

General Duties and Expectations:

• Stand as the primary point of contact for all employees regarding inquiries, communication, and coordination of activities within the company.
• Oversee the day-to-day operations of the office, including managing supplies, coordinating facilities maintenance, and ensuring a productive and efficient work environment.
• Set up physical and virtual meetings, and prepare the minutes of the meeting.
• Manage the executive’s calendar, including making appointments and prioritizing the most sensitive matters.
• Assist with emails and correspondences.
• Support management with various projects by coordinating tasks, tracking progress, and ensuring deadlines are met. Collaborate with team members and other departments as required.
• Organize and maintain files, records, and documents. Conduct research, compile data, and prepare reports or presentations as needed.
• Provide information for internal and external team communication – memos, emails, presentations, announcements.
• Cultivate positive working relationships with colleagues, clients, vendors, on behalf of the management. Represent the executive in a professional and courteous manner.
• Assist in employee travel logistical arrangements, including airfare, accommodations, meals, and incidentals. Process expense reports and reimbursements in accordance with company policies and procedures.
• Procure and manage office supplies, including stationery, equipment, and other necessary items. Coordinate with vendors and suppliers to ensure timely delivery and replenishment of stock.
• Maintain inventory of pantry items, including snacks, beverages, and kitchen supplies. Monitor usage patterns and reorder items as needed to ensure availability and freshness.
• Assist in the management of office budgets, tracking expenses, and ensuring that costs remain within budgetary constraints.
• Oversee event coordination for company events (e.g. selecting venues, arranging catering, and managing event logistics)
• Prepare food delivery arrangements for the office
• Perform minor accounting duties (e.g. expense reports and liquidation)
• Perform ad hoc tasks assigned by the management
• Provide personal assistance to the management

• Must be able to report onsite in Makati on Mondays to Fridays, 8:00 AM to 5:00 PM
• 3-4 Years’ Experience as an Executive Assistant or similar role, preferably supporting C-level executives or senior leadership.
• Must possess at least Bachelor's/College Degree in any field
• Must have excellent working knowledge of MS Office and Google Suite
• Must have excellent working knowledge of Canva and similar applications
• Must have excellent working knowledge of Slack, Zoom and Google Meet
• Must have excellent working knowledge of online shopping applications
• Must have excellent working knowledge of computer hardware (e.g. printers, scanners, telephone, cellphone)
• Excellent organizational and time management skills, with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
• Strong written and verbal communication skills, with the ability to communicate effectively with employees at all levels.
• High level of discretion and confidentiality, with the ability to handle sensitive information with tact and professionalism.

• Company laptop provided
• 20 days paid leave
• Paid parental leave benefits
• Technology Allowance Reimbursement
• HMO and Retirement Plan upon regularization
• Night Differential Pay
• Free office lunch every Wednesday
• Quarterly Company Happy Hour
• Annual Pod Outings
• Performance Incentives and bonuses

Join Us as an Executive Assistant at Assistant Launch!

At Assistant Launch, we are dedicated to redefining the Executive Assistant role. Our objective is to empower business leaders across the globe, fostering growth and innovation together. In our dynamic environment, you won't just be an employee; you'll be a critical partner on an exciting career trajectory.

Your Role:

We are on the lookout for a proactive and detail-oriented Executive Assistant. With your strong integrity and exceptional attention to detail, you will play a vital role in supporting our executives. Being responsive, professional, and organized, along with your tech-savvy approach, will help you excel in this position.

Why Work with Us?

• Growth Opportunities: We prioritize the development of our Executive Assistants through ongoing training and career advancement opportunities.
• Collaborative Culture: We celebrate your unique skills and contributions, fostering a supportive team environment.
• Continuous Learning: Our leadership is focused on your growth, providing resources and support to enhance your skillset.

Your Key Responsibilities:

• Calendar Management: Efficiently manage and coordinate schedules, appointments, and meetings.
• Travel Logistics: Plan and arrange travel plans and accommodations for executives.
• Communication: Ensure timely communication and documentation.
• Time Management: Strategically prioritize the executive's tasks and help optimize their time.
• Understanding Goals: Align with the executive's objectives to promote an effective working relationship.
• Administrative Tasks: Support with communications, presentations, reports, and social media management.
• Research Support: Conduct necessary research as required by the executive.
• Personalized Assistance: Cater to individual preferences and requirements of the executive.

• Minimum 2 years of experience as a Virtual Executive Assistant to executive management.
• Excellent communication and presentation skills.
• Tech-savvy with proficiency in CRM, project management tools, and MS Office.
• Proven track record of high performance and a growth mindset.
• Strong emotional intelligence and interpersonal skills.
• Self-starter with a proactive approach to goal setting and achievement.
• Exceptional organizational, prioritization, and multitasking abilities.
• Ability to think creatively and solve problems effectively.
• Detail-oriented and methodical in work approach.
• Flexibility to work night or graveyard shifts as required.

• Remote work setup
• Consistent weekly payout
• Learning and development opportunities
• Comprehensive HMO
• Performance-based incentives and salary appraisal
• Stability and a supportive community

Join Assistant Launch and transform your career as an Executive Assistant. Apply now to be part of a team that values growth, innovation, and collaboration. Unlock your potential and make a significant impact in your career as a virtual executive assistant.

• Provide general legal support to the business operations of the Company, in close collaboration with the global legal team and the business.
• Draft a broad range of customer contracts relevant to the industry and support templates regular reviews.
• Drive standardization and processes optimization.
• Perform analysis on customer contracts for management info and control. 
• Support developing and delivering awareness trainings.
• Maintain documents repository always up-to-date.

• Establishes and maintains rapport with clients, prior to, during and post-conference, exceeding their expectations and encouraging repeat business. 
• Ensures that function bookings, group resumes, contracts, event orders, etc are prepared and distributed accurately and efficiently to ensure operational success. 
• Drives function space optimization/maximization, to ensure the best utilization of space for guest experience and financial performance of the department.

• Assist the Executive Chef in the operation and administration, and has overall responsibility in the absence of the Executive Chef in planning, organizing, and managing all activities within the Food preparation areas.
• Participates in the strategic planning and ongoing development of the hotel, ensuring the delivery of our environment commitments, and overseeing the health, safety and security of our guests and colleagues.
• Demonstrates to guests and colleagues a commitment to service excellence through the effective implementation and delivery of Raffles and Fairmont Hotels & Resorts Core Standards.

In this role, you will primarily be supporting Philippines as part of our IPVMC corporate communications team and deliver on all aspects of our communications programs across the markets. The successful candidate will:

• Develop communications strategies that support Visa’s business objectives and drive growth across the markets  

• Develop communications programs that demonstrate the value of Visa to everyone, everywhere

• Lead the development and delivery of informative and engaging employee communications activities including employee communications programs and staff volunteering events

• Drive Visa’s Social Impact programs in the Philippines

• Support the execution of Visa’s media relations programs across the markets including:

  • Developing the strategy and managing the execution of media engagements

  • Identifying and maximizing opportunities to enhance Visa’s profile in the media 

  • Developing content to promote Visa’s brand, technical and industry leadership, new products and services

  • Establishing and maintaining close relationships with journalists across general, business, lifestyle and technology media 

  • Ensuring spokespeople are well briefed and trained to deliver key messages

  • Ensuring Visa’s senior management are seen as trusted authorities by the local media

  • Creating opportunities for the Country Manager and other key management to obtain high, positive profiling in top tier broadcast, print and digital media 

• Provide executive communication support to the Country Manager across a variety of internal, external, client, and media communications opportunities  

• Work closely with the Marketing team to ensure corporate communications and marketing programs are aligned and a coordinated approach is being taken to leverage Visa’s assets across the markets 

• Partner with Visa’s in-market PR agency to successfully deliver communications programs across the region

• Work with the Government Engagement function to support Visa’s public policy position 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The key accountabilities are, but not limited to:

• Drafting and negotiating client / agency agreements, letter of intent, memorandum of understanding, NDAs etc.
• Dispute management and resolution
• Supervising external lawyers on litigation and company secretarial functions
• Corporate secretarial services
• Advising on compliance with advertising standards and regulations
• Advising on copy clearance and general clearance of advertising and promotion materials, social media campaigns and developing guidelines
• Advising on intellectual property rights (IPR), and protection of IPR
• Advising on agreements with artists, freelancers, photographers, animators and other third parties and carrying out negotiations with such third parties
• Reviewing and negotiating media buying agreements and other standard terms and conditions of business
• Advice in relation to licensing of third party information and data systems
• Reviewing and negotiating technology development and digital marketing agreements
• Advising on data protection compliance, data security and standard terms and conditions of website use
• Advising on third party license agreements and content contribution
• Updating all business departments on changes in the law which might impact business
• Advising on employment matters, employment disputes and non-voluntary terminations
• Formulating policies and processes to minimise company’s risk
• Updating of all commercial and employment templates
• Conducting out trainings
• Implementing and carrying out the group’s anti-corruption program
• Ad hoc projects as required

Job Description

In this Communications Manager role, your responsibilities would be focused on internal communications for the Legal Compliance Risk and Assurance area (LCRA) as well as administrative support tasks for the General Counsel. You will be working closely with the Head of Internal Communications and supporting with internal communications matters for the LCRA business area – such as town halls, newsletters, blogs - with the aim to translate LCRA updates into engaging messages for our global colleague audience and cascading company-wide messages for LCRA colleagues. The role also supports the General Counsel with the preparation of messaging and content for key meetings, in addition to the logistics and tracking of actions. As part of your work, you will also accompany internal projects of the LCRA team, perform administrative project activities and prepare the presentation of project results.

You would be part of the LCRA team based in Manila and aligned with the Internal Communications team led from Zurich.

Your key tasks 

• Support the General Counsel with regular communications within his business area
• Draft, review and edit communications in line with our style guide
• Ensure content is aligned with overarching business objectives
• Become a trusted advisor to the General Counsel on communication topics
• Create newsletter and email templates according to our brand guidelines
• Organize meetings and support with agenda creation, minute taking and action tracking
• Perform administrative project activities and prepare the presentation of project results
• Coordinate ongoing maintenance of the LCRA SharePoint site
• Provide guidance and support to the General Counsel to ensure company-wide change and engagement initiatives are landed successfully with LCRA colleagues

Reporting Line

• This position reports to the Business Development Manager

Primary Responsibilities    

• Prepares distinct action plans in line with the overall business and sales strategies to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business
• In-charge of developing new businesses, generating new sales opportunities and managing key accounts in order to meet required revenue targets

Specific Responsibilities   

• In conjunction with overall sales strategy, create sales and business development plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location
• Conduct market analysis to find out industry needs, pricing and trends to capture business opportunities
• Establish strong market presence through consistent participation in various industry affiliation and events
• Identify, conduct research, plan and contact potential clients to establish new business in order to achieve targeted revenue growth
• Maintain positive relationships with current and potential clients through consistent customer engagement
• Anticipate, identify, and acknowledge client’s needs and pains and translates those into sales opportunities
• Prepare quotation, service agreement, and tender within set deadlines to achieve sales performance targets
• Ensure timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure
• Prepare and submit timely and accurate reports of Weekly Activity Report and Weekly Activity Plan
• Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Monitor customer satisfaction and achieve timely settlement of account receivables with SGS
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Perform other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Comply with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrate strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, complete required training, intervene in unsafe situations, refuse unsafe work, and comply fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assist other staff members in maintaining readiness to respond to emergencies within the workplace
• Dispose or direct the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Report all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently use all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintain a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintain awareness of the safety and health related hazards and environmental aspects and propose action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participate in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfill the requirements needed in the success of the QHSEE Management System
• Recognize the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

The Office Admin Executive (Office Manager) is responsible for ensuring smooth and efficient office operations. This role requires a versatile individual who can manage various administrative and operational functions, including office management, travel bookings, billing, event planning, vendor and courier management.

Reporting to the Admin Manager, your key responsibilities are the following:

• Office Management and Facilities Management
  • Oversee daily office operations, ensuring a clean, organized, and safe working environment.
  • Coordinate with building management for maintenance and facility-related issues.
  • Manage office supplies inventory and place orders as needed.
  • Supervise office support staff and ensure efficient workflow.
• Travel & Booking Management
  • Arrange travel accommodations, including flights, hotels, and transportation for visitors and employees.
  • Ensure all travel bookings comply with company policies and budgets.
  • Maintain travel records and prepare travel itineraries for employees.
  • Assist employees with VISA applications and other travel-related documentation.
• Billing and Invoice Management
  • Work with our Finance team in handling accounts payable and receivables, ensuring timely and accurate processing of invoices, including reimbursements for company-related expenses.
  • Maintain accurate financial records and assist in budget preparation, alongside our Finance team.
  • Coordinate with vendors and suppliers regarding billings/invoice processing.
• Events Management
  • Plan and coordinate company events, townhall meetings, and engagement activities.
  • Manage event logistics, including venue selection, catering, and transportation.
  • Work with internal teams and external vendors to ensure successful event execution.
  • Monitor event budgets and ensure cost-effective planning with assigned Project Lead/s.
• Vendor Management, and Courier Management
  • Maintain relationships with vendors and ensure timely delivery of goods and services.
  • Oversee courier services for the office, ensuring efficient and timely delivery of mail, company devices, and packages.
  • Track and manage office assets and equipment, alongside IT team.

As a Payroll Executive, you are responsible for payroll accounting and for general payroll administration. Ensures all employees are paid in accordance to local laws and regulations and the Company established processing guidelines.  

Key Responsibilities

• Reviews all new hires, termination into payroll system and / or to ensure accuracy and processes any necessary correction. Processing salary changes (increases/decreases) and calculation of back pay when applicable. Process
• Maintains master data and employee files (electronic/ paper), any employee payroll changes, staff card administration and handles our incentive program.
• Coordinate with payroll outsourcing company in providing  them with new hires information, employee payroll changes and any other required information to ensure employees are being paid correctly and all records are administered accurately in the records/ system.
• Support internal colleagues with  payrolls related questions/ matters as well as working with external auditors, authorities on issues concerning payroll, fiscal and social insurance matters.
• Assist in projects directed by the Payroll Manager

We are looking for a dynamic and versatile individual to join our team as a Marketing Assistant with Executive Assistant Experience. This unique role combines marketing support with executive administrative duties, providing a valuable opportunity to contribute to our marketing initiatives while supporting our executive team.

Please be advised that excellent ENGLISH communication skills are required for this position.

Key Responsibilities:

• Executive Assistance: Support C-Level executives and partners with a variety of business and personal tasks. Serve as a key point of contact and liaison between the client, partners, and internal teams. Maintain confidentiality and discretion in handling sensitive information.
• Social Media Management: Develop and implement social media strategies to increase brand awareness and engagement. Create engaging content for various social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn). Monitor and analyze social media metrics to track performance and identify areas for improvement.
• Regular Cadence in Conversion Rate Optimization: Develop and maintain a regular cadence in analyzing, testing, and optimizing conversion rates across various marketing channels and platforms. Design and execute AB tests to evaluate different marketing strategies, messaging, and website elements. Utilize Klaviyo for SMS and email campaigns to conduct AB testing and optimize campaign performance.
• Laser Focus on Conversion Rate Optimization: Demonstrate a strong focus on conversion rate optimization, with proven experience and results. During the pairing session, be prepared to showcase successful conversion rate optimization strategies and outcomes. Analyze conversion rates per SKU to identify trends, opportunities, and areas for improvement. Develop strategies to optimize product performance and drive sales.
• Email and SMS Marketing: Plan and execute email marketing campaigns to nurture leads and drive customer retention. Develop compelling email content, design templates, and manage email distribution lists. Implement SMS marketing strategies to engage customers and promote products or services.
• Support the Creation of Digital Marketing Materials: Support the Creation of Collaborate with content creators to develop compelling digital marketing materials. Contribute to the creation of social media posts, blog articles, and email newsletters.
• Assist in the Development and Implementation of Marketing Strategies: Contribute to the development and execution of marketing strategies and campaigns. Stay informed about industry trends and incorporate findings into strategies.

• Proven experience in marketing roles, with a focus on digital marketing.
• Previous experience in supporting C-level executives or related role.
• Proficiency in website content management systems (e.g., WordPress).
• Strong understanding of social media platforms and digital advertising.
• Experience with email marketing platforms (e.g., Mailchimp, Constant Contact) and SMS marketing tools.
• Familiarity with Google Ads, Google Analytics, and Google My Business.
• Good understanding and ability to interpret data to drive marketing decisions.
• Strong understanding of the Virtual Staffing landscape and client needs.
• Exceptional ability to communicate and foster positive business relationships
• Self-driven and proactive, accountability and personal organization are essential
• Ability to work collaboratively in a team and cross-functional environment
• Detail-oriented with the ability to manage multiple tasks and prioritize effectively.

GOOD-TO-HAVE

• Knowledgeable in SEO: Possess in-depth knowledge of SEO principles, including keyword research, meta tags optimization, on-page optimization, and link-building strategies. Develop and implement SEO plans to improve organic search rankings and drive targeted traffic to client websites. Have a thorough understanding and hands-on experience with meta tags optimization and SEO best practices. Present concrete plans for SEO improvements and demonstrate proficiency in AB testing using Klaviyo for SMS and email campaigns.
• Google Account Management: Manage Google Ads campaigns to drive traffic, leads, and conversions. Monitor and optimize Google Analytics to track website traffic, user behavior, and campaign performance. Utilize Google My Business to enhance local search visibility and manage online reviews.
• Knowledgeable of the Go High Level platform and Airtable.
• Familiarity with Google Ads, Google Analytics, and Google My Business.

System and Work Setup Requirements:

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues
• Own PC/laptop with 8GB RAM, and a processor of Core i3 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

Note:

Not all stated requirements are necessary. Some might be optional, nice-to-have, or even preferred.

1.

Executive Sous Chef
You are a creative and talented individual with a proven ability to lead a Culinary team and a commitment to safe, efficient operations and exceptional cuisine. As Executive Sous Chef, your expertise in recipe development will elevate our menus and your leadership inspires and fosters culinary talent.

What is in it for you:

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do 
• The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place 
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs 
• Complimentary meal through our Colleague Dining Program 
• A competitive salary with annual compensation reviews based on market, performance, and capabilities 
• Complimentary dry-cleaning of business attire  
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide 
• The opportunity to work in a luxury hotel environment.
• Free learning programs 
• Ability to make a difference through our Corporate Social Responsibility activities
• Annual paid vacation, sick leave, up to statutory holidays and birthday leave 
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits  
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) 

What you will be doing:

• Providing direction for all day to day Culinary operations
• Meeting daily with the Executive Chef to communicate daily operational challenges & successes
• Leading the daily Food & Beverage briefings
• Promoting a fun, professional and disciplined work environment while building mutual trust, respect and cooperation among team members
• Utilizing your keen interpersonal and communication skills to lead, influence and encourage others
• Actively sharing your ideas, opinions & suggestions in the weekly Chefs meeting
• Providing guidance and direction to your Culinary team, setting performance goals and standards and monitoring performance to provide timely, meaningful, and specific feedback
• Ensuring proper scheduling of weekly and annual vacation for Culinary colleagues while effectively managing Watson labor standards
• Controlling labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel
• Setting up control systems to assure quality, portion consistency, and the ability to create proper purchasing specifications
• Monitoring and reviewing operating criteria and developing an awareness of the importance of food preparation and quality
• Completing monthly one-on-ones, probation and annual reviews of kitchen managers as required
• Conducting daily walk-throughs of kitchen areas to ensure proper cleanliness, following up with the Chief Steward when needed
• Ensuring consistent on-the-job training sessions are completed for all culinary colleagues and leaders
• Liaising daily with Food & Beverage Managers and the Culinary team to keep open lines of communication and relay guest feedback
• Partnering with Food & Beverage Managers to create innovative and successful promotional ideas while performing any other reasonable duties as required by the Executive Chef
• Striving to improve all food preparations, presentations and menu selections
• Striving to achieve and surpass our Voice of the Guest targets including food quality, menu content, variety of menu, and timeliness of service
• Chairing the monthly departmental communication meetings with Culinary colleagues
• Creating food menus for Banquets, In Room Dining, and Restaurant
• Meeting with Storekeepers to ensure quality and par levels are maintained
• Actively walking the hotel to ensure all Restaurant, In Room Dining, Banquet, and Meeting Room food quality and set–ups
• Interacting closely with Catering department to assist in coordinating event food and meeting with clients
• Ensuring all VIP visits are handled and prioritized properly
• Continually expanding on our current Food product to lead our colleagues to the next level
• Actively recruiting talent to strengthen our Culinary team’s skill set
• Performing other duties and projects as assigned

• Act as one of the focal members of the Consumer Intelligence and Consulting Group – primarily Research Operations
• Provide support and assistance with the management of research projects across industries
• Serve as the quality checking (QC) champion to ensure adherence with GfK and global research standards

Key responsibilities
• Manage assigned research projects in a timely manner with minimal supervision
• Coordinate and harness rapport with partners / vendors across research opportunities
• Provide helpful support with the formulation of questionnaires, and interview / discussion guides
• Oversee survey scripting process
• Conduct quality checking and processing of data
• Assist in the creation of charts and tables used for the report

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable, quality conveyancing support and services to buyers and sellers across the retail residential market, the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in the Philippines.

Working as part of a team providing service and support to customers who are buying or selling a residential property in Australia by answering their queries, preparing the required documents and completing the generation of the contract draft you will be responsible for:

• Acting as the key customer contact for either the buyer or seller, providing guidance, updates and directions proactively and responsively
• Data entry and drafting the contract according to our standard procedure
• Reviewing, collating and preparing legal documentation with a high attention to detail within fixed external deadlines
• Partnering with Lawyers and other support teams in Australia to escalate complex queries and for final review of customers documentation
• Coordinating with external stakeholders such as banks, local councils or the other parties conveyancer
• Calculating fees, taxes and other financial assessments relevant to property settlement for review

Reporting Line

• • This position reports to the Business Development Manager

Primary Responsibilities    

• Prepares distinct action plans in line with the overall business and sales strategies to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business
• In-charge of developing new businesses, generating new sales opportunities and managing key accounts in order to meet required revenue targets

Specific Responsibilities   

• In conjunction with overall sales strategy, create sales and business development plans to grow SGS revenue for designated industry, market segment, accounts and/or geographical location
• Conduct market analysis to find out industry needs, pricing and trends to capture business opportunities
• Establish strong market presence through consistent participation in various industry affiliation and events
• Identify, conduct research, plan and contact potential clients to establish new business in order to achieve targeted revenue growth
• Maintain positive relationships with current and potential clients through consistent customer engagement
• Anticipate, identify, and acknowledge client’s needs and pains and translates those into sales opportunities
• Prepare quotation, service agreement, and tender within set deadlines to achieve sales performance targets
• Ensure timely and professional submission of all information and proposals as requested by clients, ensuring follow-up until closure
• Prepare and submit timely and accurate reports of Weekly Activity Report and Weekly Activity Plan
• Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
• Monitor customer satisfaction and achieve timely settlement of account receivables with SGS
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Perform other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Comply with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
• Demonstrate strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, complete required training, intervene in unsafe situations, refuse unsafe work, and comply fully with all applicable laws and regulations related to HSEE
• Perform appropriately and immediately to emergency situations and assist other staff members in maintaining readiness to respond to emergencies within the workplace
• Dispose or direct the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
• Report all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
• Efficiently use all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
• Maintain a safe and tidy worksite according to the organization’s 5S program and guidelines
• Maintain awareness of the safety and health related hazards and environmental aspects and propose action plans to control the risks to immediate superior or QHSEE Coordinators
• Actively participate in incident investigations and risk assessments as deemed necessary by SGS management
• Fulfill the requirements needed in the success of the QHSEE Management System
• Recognize the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

The incumbent will be responsible for all CRM activities for the Philippines. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results.

Main Responsibilities

DATA ANALYSIS & MONITORING

• Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.
• Analyze data to develop new tactical mechanisms (e.g., Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

DATABASE MANAGEMENT

• Work with Beauty Consultants and Retail team to ensure proper update of client information.
• Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, or transfer of BCs occur.

CLIENT COMMUNICATION / GIFT MANAGEMENT

• Execute communication campaigns that support overall brand goals as well as product launch/animation objectives.
• Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

CLIENT ENGAGEMENT EVENTS

• Execute in-store client events to drive retention and increase overall client average spend.
• Initiate and run client events, which can help to enhance clients’ overall brand love.
• Work with the product marketing team to communicate events that support the overall product campaign objective (e.g., recruit existing non-skin clients for skincare).

OTHERS

• Work on prospect recruitment by setting clear objectives for each animation with the retail team.
• Work with the Retail Team to ensure the proper rollout of the Dior Satisfaction Meter to all stores.
• Ensure proper handling of customer complaints and service recovery.
• Launching CRM-driven initiatives locally.
• Manage budget relating to CRM activities.

The Executive Chef will oversee the Culinary Division for Raffles and Fairmont Makati, plan and be responsible for food production and management of all food while taking ownership for the development and quality of the kitchen areas.   

• Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting, ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and colleagues 

• Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities 

• Oversee the selection, training and development of all Culinary colleagues to ensure timely recruitment and a focus on career growth and development 

• Clearly demonstrate to guests and colleagues a commitment to service excellence through the effective implementation and delivery of Raffles and Fairmont Hotels & Resorts Core Standards at all times 

• Foster a winning, solution-oriented work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests 

• Ensure all kitchens are compliant with Raffles and Fairmont Hotels & Resorts Food & Beverage service standards and controls  

• Ensure that all kitchen operations are compliant with legislated food safety regulations 

• Source local ingredients for seasonal food items 

• Ensure that all menus are created using guest feedback, industry trends, competitive intelligence, seasonal offerings and all service standards 

• Work together with the F&B Director on all areas pertaining to menus and food service 

• Develop menus for all food operations. Ensure all menu items are costed accurately 

• Ensure heart of house is clean and well maintained-maintain effective preventative maintenance program for all kitchens 

• Responsible for the running of the Employee Dining Room, including cleanliness, operation and food production 

Summary of the Role:

You will be working under the Finance department and will be responsible for the delivery of all activities relating to Accounts Payable, Accounts Receivable and General accounting.

Job Responsibilities:

• Perform month- end accounting activities such as reconciliations and journal entries.
• Accounts Payable: validate vendor invoices and staff claims, approval, receiving and completes payment.
• Accounts Receivable: monthly invoicing, monitors ageing and issuance of necessary official receipts/acknowledgment receipts.
• Monthly balance sheet preparation and analysis.
• Validates withholding tax report, and PEZA report for filing.
• Involve in both external and internal audit of the company.
• Compiling and preparing routine reports and summaries.
• Implement proper controls to safeguard company assets and ensures data accuracy.

 
Qualifications:

• Diploma or Bachelor's Degree in Accounting or equivalent
• Must have 1- 2 years relevant experience.
• Proficient in Microsoft Office Applications, including Excel.
• Strong attention to detail and accuracy
• Ability to work independently on assigned duties.
• Demonstrates an ability to manage a variety of priorities while meeting deadlines.

Join our dynamic team as an Executive Assistant and Operations Coordinator and play a crucial role in supporting company leadership. Your experience as a skilled executive assistant, scheduler, and coordinator will shine as you manage complex schedules, plan travel arrangements, and coordinate events. As a valuable team player, you'll contribute to the operational and administrative efficiency of our fast-growing organization.

• Efficiently manage executive schedules, appointments, and meetings
• Organize domestic and international travel logistics
• Plan and execute company events, meetings, and conferences
• Coordinate communication between leadership and various teams
• Perform administrative tasks to ensure smooth operations

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

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