Primary Responsibilities

• Design, deliver and monitor programs geared towards a consistent customer service experience to clients that is truly personal, memorable, and fit the SGS Brand and values.
• Proactively build the database and call via phone or other forms of media to offer and successfully sell SGS offerings to prospective clients.

Specific Responsibilities

• Enquiry management.  Ensure all client enquiries (regardless of source) are attended to in an approachable, professional, and prompt manner, including generation of non-routine proposals and coordinating with SGS affiliates, and operations and support teams for non-routine jobs.
• Proactively contacts new customers via phone or other media tools to offer SGS services and successfully generate business.
• Monitor dormant accounts (6 months inactive or no business being covered by field sales.
• Inactive accounts are considered new customer or prospects.
• Client experience management.  Develop initiatives and programs geared towards delivery of excellent customer experience regardless of channel (walk-in, phone, web, etc.).  This includes establishing and monitoring key customer service KPIs, creation of innovative programs and strategies so that the client experience of SGS is truly personal and memorable that fits the SGS brand.
• New client needs identification.  Establish ways in which new client needs and market trends are identified, captured and shared to business development and sales teams.
• Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
• Build-up of customer database and generate relevant market and customer information through surveys and research. Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
  • Demonstrates strong obligation to SGS QHSEE policies, procedures and work instructions by actively participating in             meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
  • Perform appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
  • Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
  • Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
  • Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
  • Maintains a safe and tidy worksite according to the organization’s 5S program and guidelines
  • Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
  • Fulfills the requirements needed in the success of the QHSEE Management System
  • Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization’s compliance obligations

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant

Schedule: Monday to Friday 7:30am-4:30pm PST (11:30pm-8:30am PHL)

Salary Range: 900 - 1500 USD/month plus performance bonus (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

Responsibilities:

• Efficiently manage and triage every email, ensuring timely responses and prioritization
• Coordinate travel arrangements and appointments for the executive
• Schedule and organize meetings, both internal and external
• Attend meetings alongside the executive and take detailed notes
• Maintain a CRM system of contacts, ensuring all information is up-to-date
• Handle administrative tasks and time-sensitive life errands
• Conduct basic bookkeeping and invoicing tasks
• Prepare contracts for clients and assist in document creation and presentations
• Develop lead magnets and create handouts for speaking engagements
• Manage posts and direct messaging on LinkedIn or other social media platforms
• Create and manage lead funnels, assisting with content creation, email marketing, and posting
• Perform basic graphic design tasks and assist with basic website editing and improvements
• Create landing pages and optimize them for conversions
• Clean up contact databases and CRM systems as needed
• Assist with data entry or research tasks as required
• Research vendors, gifts, or service providers as necessary
• Implement systemization strategies to reduce workloads where needed
• Familiarity and ability to work with tools such as Copper CRM, Meet Alfred, LinkedIn, ConvertKit, Wave accounting, eSignature, WordPress, and Contacts Plus

• Proficient English speaker with excellent verbal and written communication skills
• Minimum of 2 years of experience working remotely as a Virtual Assistant for a business owner or CEO based in the USA
• Strong proficiency in GSuite products (Gmail, Google Calendar, Drive, Docs, etc) and Microsoft 365 (Word, Excel, etc)
• Availability to work during US PST business hours

Position: Marketing Executive Assistant

Working Hours: US Central Time Zone

Salary Range:  USD 1,200 - USD 1,500/month

Job Summary:

As an Offshore Graphic Designer, you will be an integral part of our creative team, delivering high-quality visual content while working remotely. You will collaborate closely with our marketing and design teams to create compelling graphics that align with our brand identity and support our marketing efforts.

Tasks:

● Executive Support: Provide comprehensive support to the CEO, including schedule management, correspondence, and meeting preparations.

● Marketing and Sales Management & Development: Assist in executing marketing tactics, projects, and sales strategies as directed by the CEO.

● Administrative Management: Oversee administrative tasks, ensuring efficient operation of the executive office.

● Project Coordination: Coordinate and oversee projects as assigned by the CEO, ensuring timely completion.

● Marketing Software Mastery: Utilize various marketing software effectively to carry out marketing strategies.

Qualifications:

● At least 2 years of experience as an Executive Assistant.

● Prior marketing experience required.

● Proficiency in Marketing Software & Ads Platforms:

Hubspot, SquareSpace, Keap, CRM platforms, AdRoll, Meta Business Suite, Google Ads Manager, ChatGPT and Copy.ai, Canva, Adobe Creative Suite, Dropbox/Server, Google Workspace.

● Strong Organizational and Time Management Skills: Ability to manage multiple tasks efficiently.

● Solid Understanding of Lead Generation Techniques: Proficiency in both digital and traditional lead generation methods.

● Excellent Communication Skills: Ability to communicate effectively with various stakeholders.

● Background in Copywriting, Social Media Management, Videography, or Graphic Design: Experience and skills in these areas to support marketing efforts.

• Develop and implement sales strategies, including setting sales targets in order to maximize company sales and client loyalty
• Develop and implement strategies to promote company services
• Generate sales and client growth
• Direct the development and implementation of strategies to build and maintain an organization's image and reputation with its stakeholders
• Develop marketing plans which detail activities to meet organizational objectives
• Market the company brand through advertising, and public relations activities
• Promote and demonstrate Company policies, values and ethos.

• Bachelor’s degree
• 3-5 years’ work experience in marketing and sales industry (preferred in manufacturing service industries but no essential)
• MS Office and Computer skills
• Marketing Strategy Experience
• Client Database and essential contacts
• Strong analytical, organizational, and creative thinking skills
• Other relevant marketing experience
• Excellent English communication

DISCLAIMER: This job posting is intended for the active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Develop and maintain relationships with new and existing clients
• Generate new leads through networking, cold-calling, and other means
• Implement sales strategies to increase revenue and exceed sales targets.
• Collaborate with the team to identify new market opportunities and establish sales strategies.
• Conduct customer presentations, negotiate terms, and close deals.
• Maintain accurate and up-to-date records of sales activities and customer interactions.
• Provide feedback on market trends, customer needs, and competitor activities to help the team stay ahead of the game.

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Proven track record of successful B2B sales experience
• Proficiency in Google Workspace/MS Office and CRM software such as Hubspot, Salesforce, etc. is a must
• Excellent communication, negotiation, and presentation skills.
• Strong customer service orientation and a passion for providing quality service.
• Thorough understanding of the end-to-end sales process from generating leads to closing deals
• Ability to think creatively and adapt to changing market conditions.

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

bout the job:

We are seeking a proactive and dynamic Sales Representative to oversee the Southeast Asia market (excluding China) for our plastics trading business. As a key member of our team, you will focus on expanding our customer base, promoting our raw materials to plastics factories, and contributing to the growth of our business.

Duties and Responsibilities:

• Identify and cultivate new leads and customers within the Southeast Asia market, including Philippines, Thailand, Vietnam, India, Malaysia, Indonesia, Korea, and Japan.
• Prepare and send offers to customers, negotiating deals, and ensuring timely confirmation of agreements.
• Work closely with the Sales team by offering materials from our stock to customers, with a primary focus on lower-end 'scrap' and 'B grade' materials suitable for recycling and plastics factories.
• Provide a summary list of potential customers and update the team on the progress of ongoing deals.
• Utilize a laptop/computer and WhatsApp for effective communication and coordination with team members, particularly the General Manager and other Sales Representatives.
• Collaborate with suppliers by working on the sales side, focusing on material offerings and customer interactions.

• With at least 3-4 years of previous experience in sales, particularly in the plastics/polymers industry and recycling industry, is preferred but not mandatory. We are open to training a candidate with a strong willingness to learn.
• With some experience in raw commodities trade or any similar industry including but not limited to Supply Chain and Logistics, International Trade and Export/Import, Manufacturing and Production, Commodity Brokerage, Renewable Energy, Agriculture and Agribusiness, and Environmental and Carbon Trading.
• Strong communication and negotiation skills to successfully handle customer interactions.
• Proven ability to work independently and meet sales targets.

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES

Position                                           : Executive Assistant

Work Hours                                    : M-F 8:30 AM to 5:30 PM Central time

Pay Range                                       : $800 - $1500 per month

Are of Responsibility                    : Assist Directors in their Roles and Responsibilities; Data Management

Reports to                                       : Director

Company/Client Overview:

Our client in the US is an inclusive establishment that warmly welcomes Jews from all backgrounds and affiliations. The center embodies the belief in providing an open and accessible space for every individual, with the hope that its diverse programs act as welcoming gates for people to forge new connections, foster meaningful relationships, and find inspiration to contribute to the betterment of their communities.

Function: Provide high-level administrative support for directors to ensure they can efficiently accomplish key tasks and company initiatives. The Executive Assistant is responsible for managing the schedules and communications for directors. 

Duties include:

• Organizing email inboxes and working towards responding to all emails requiring a response — drafting emails when needed
• Managing calendars, setting up meetings and updating with workflow meetings and tasks
• Assisting directors with time management and task prioritization
• Collecting and keeping data current and organized in CRM

• Minimum of 2 years’ experience as an executive assistant
• High School degree
• PA diploma or certification is a plus

Skills requirement:

• Time management and ability to meet deadlines
• Verbal and written English communication skills
• Strong organizational skills and ability to multitask
• Problem-solving and decision making
• Proactivity and self-direction
• Discretion and confidentiality

Other:

• Assist with research projects
• Assist with program planning and budgeting
• Oversee the performance of intern(s)
• Take minutes during meetings
• Format information for internal and external communication – memos, emails, presentations, reports

The company is is creating a better medical supply company to help patients and providers thrive.

What you will need to succeed in this role:

As the Executive Assistant, your role encompasses a diverse set of responsibilities, including:

• Help with trip planning, internet research, miscellaneous projects, etc.
• Sales research that could include some light phone work to qualify leads.
• Very good English, strong computer skills, able to manipulate data in excel, helpful if they are familiar with Salesforce.

• Minimum 3 years of experience
• Good to excellent communication skills; minor accent is acceptable
• Tools: Excel (proficient), Sales Force (big plus), Office 365, Google Workspace
• Has been an Executive Assistant before to help the client get organized
• Seeking a candidate who is tech savvy and open to learning new technology

Monday - Friday 9:00 AM - 5:00 PM PST

Holidays - TBD

Leaves - TBD