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Manila / Boldr

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for bolder impact. We employ just over a thousand team members...

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PM- Customer Support Manager

Makati City / Octal Philippines Inc.

Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Support Manager to join our dynamic team. This role is pivotal in ensuring that our clients receive exceptional support and service throughout their journey with us. The ideal candidate will possess a str...

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Customer Service Associate

Manila / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Oversees a team of Customer Service Representatives who handle customer service inquiries and problems.• Monitors operations to ensure adherence to...

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Customer Service Coordinator

Cebu City / QIMA

The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when...

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Urgent Hiring: Accountant with Singapore Client Experience

Manila / MySigrid

WHO WE AREMySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize...

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Customer Service Associate

Manila / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Oversees a team of Customer Service Representatives who handle customer service inquiries and problems.• Monitors operations to ensure adherence to...

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Team Manager - US Banking - Customer Service

Mabalacat / Sutherland

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching, and setting effective action plans. Address Team level variation through targeted coaching for outliers and involvement in Continuous Improvement activities. Accomplish weekly deliverables, such as:Co...

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Senior Customer Advocate (Tech Support)

Manila / Boldr

WHAT IS YOUR ROLEAs a Sr. Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services, in this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and profes...

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Quality & Knowledge Specialist (Customer Service)

Cebu City / H&M Group

As the Quality & Knowledge Specialist, you are responsible for the quality & knowledge management for your markets. You are responsible for collaboration with both in-house and out-sourced operations, maintaining and increasing CS global quality. We are looking for a specialist with strong analytical skills and a business mindset that contr...

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Customer Care Centre Agent (PH Support)

Pasay / Ikano-Retail

About the job Reporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a posit...

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Engineering Manager

Makati / AccorHotel

Monitors and ensures all equipment is in good running condition and report status if found defective and recommends necessary solutions for the problem.Implements strictly the preventive maintenance of all equipment and machinery including the auxiliaries according to the hotel standards and the manufacturer’s recommendation.Provides prompt, courte...

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Project Manager

Mandaluyong / Brixio

Work Setup and Location: On-Site, Arayat st., Mandaluyong, Metro ManilaWork Schedule: Morning or Mid-Shift, Monday-Friday (8-hour shift only)Experience Level: 3-5 yearsNo. of employees required: 2 About the Role:We are seeking a dedicated and results-driven Project Manager to lead and manage projects from initiation to completion. The Project Manag...

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Manager / Senior Manager- Client Solutions - Manila

Manila / Space Matrix Design Consultants

We are seeking a new Manager/ Sr. Manager-Client Solutions for our Manila officeIn briefAs our new Manager/Sr. Manager-Client Solutions - Manila you will be responsible for acquisition of new clients. Reporting to the Associate Director - Client Solutions, you will drive business development efforts that generate leads, enhance brand visibility,...

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Conformance Analyst (Automotive-Mechanical) experience in elevators, facilities maintenance – automotive, compressors

Muntinlupa / SGS

Ensures correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center.Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules on conformity assessment, import eligibility and proces...

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Team Manager - Travel

Mandaluyong / Sutherland

We are seeking an enthusiastic and goal-oriented Team Manager - Travel to join our dynamic team in Mandaluyong, Philippines. As a Team Manager, you will play a crucial role in leading and developing a team of travel consultants, ensuring exceptional customer service and driving performance to meet and exceed key performance indicators (KPIs).Lead a...

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Manager Technical Services

Didipio / OceanaGold

Join our team as a Technical Services Manager, where you will play a pivotal role in shaping the future of our mining operations. In this dynamic leadership role, you will oversee all mine planning and design activities, from short-term scheduling to life-of-mine strategies, ensuring alignment with production targets and adherence to established pl...

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Team Manager - Travel

Legazpi City / Sutherland

As an Associate Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectationsProduce solid and effective strategies based on accurat...

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2024-7409_Resource Capacity Manager

Taguig / Arch Global Services (Philippines) Inc.

The IT Resource manager oversees resource planning and optimizes resource utilization across the Strategic Analytics organization. His/her expertise in IT resource planning and management will be instrumental in ensuring the efficient delivery of projects and achieving organizational goals. The ideal candidate possesses a strategic mindset, strong...

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Associate Manager - Business Analyst

Legazpi City / Sutherland

In this role, you will have to:Analyze existing business process, workflows, and operations within the ProgramIdentify process bottlenecks, inefficiencies, and areas for improvementWork closely with process owners to understand the requirements and pain pointsCollect, organize and analyze data related to process performance, quality and KPIsG...

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Team Manager | Telco

Davao City / Sutherland

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectationsProduce solid and effective strategies based on accurate...

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IT Project Manager

Makati City / Octal Philippines Inc.

Octal Philippines Inc. is looking for an experienced and dynamic IT Project Manager to lead our IT project initiatives. The ideal candidate will be responsible for overseeing the planning, execution, and completion of projects within the IT department. This role requires strong leadership skills, the ability to manage multiple tasks, and a proven t...

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Cost Control Manager

Makati City / AccorHotel

Introduces stringent cost control measures and ensures that all inventory movements within the hotel are accounted for and properly supported with appropriate documentation.Performs the physical count of all storeroom stocks and month-end inventory with final balances to be reconciled, also witnesses the physical count of operating equipment.Assist...

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Client Services Manager Senior

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Ou...

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Account Manager - Telco

Davao City / Sutherland

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.Improve the...

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Marketing Project Manager

MAkati / Brilliance

Why Join Us?Job Stability: Over 35 years of market success, offering long-term security.Work with a luxury brand that values customers - 3,000+ 5-Star Reviews on Trustpilot.Be part of a growing, innovative company in the fine jewelry industry.Competitive opportunities for skill development and career advancement.If you’re a performance-driven and d...

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Total 1,002 customer experience manager job vacancies in The Philippines