#1 PH Workforce Delivering to the US

Bizforce and our medical billing division, MedCore Solutions, are seeking skilled Medical Coders to join our growing team. As a Medical Coder at MedCore, you will be responsible for translating details from a patient's medical documents into medical codes for health insurance claims purposes. Additionally, you will be liaising with the client and team members for coding-related queries and concerns, performing audits for coding denials and missing information, and maintaining a tracking system for coded charts. MedCore allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today!

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Translate details from a patient's medical documents into medical codes for health insurance claims purposes
•  Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD and CPT codes
• Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• Liaising with the client/provider and team members for coding-related queries and concerns
• Perform audits for coding denials, missing information, and charts
• Maintain a tracking system for the charts coded and ensure work completion
• Research coding and claims questions thoroughly to maintain high-quality standards

Other Details

• The possible start date will be in 2 weeks or earlier
• 8-hour shift Monday-Friday (graveyard shift)
• Weekend days off
• Duration: Long term; Steady-state

• Must be AAPC/AHIMA certified coder
• At least 3-5 years of clinical experience in Medical Coding
• Knowledgeable in US Insurance Plan Structure and HIPAA regulations
• Good oral and verbal English communication skills as well as listening skills
• Capacity to navigate challenging situations with ease
• Willing to work in a graveyard shift (US time zone)
• Has experience in using NextGen EMR/EHR

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

MedCore Solution, Bizforce's medical division, is seeking a skilled WFH Medical Accounts Receivable Specialist/Medical Biller who is proficient in NextGen EMR/EHR to join our team. As a US Medical AR Specialist, you will manage accounts receivables, coordinate with insurance companies and healthcare providers, handle denied claims, and ensure timely reimbursement of medical expenses. The successful candidate will work from home on a permanent basis and will have the opportunity to work with a dynamic team in a fast-paced environment. BizForce & MedCore Solutions allows the best talent in PH to work remotely from home with the latest technology and resources. We are partnering with some of the largest healthcare platforms in the world.

Who We Are

MedCore Solutions (MCS) is a single source solution for Healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing. Upon your request our team of certified coders, can perform a detailed billing analysis to determine if you are receiving the maximum amount of revenue while conforming to CMS guidelines. Ask how MCS can streamline your hospital or practice making healthcare administration simple, effective, and affordable. We pride ourselves on giving you the best solutions tailored to your practice’s specific needs, so you can focus on your patients and revenue producing activities.

Responsibilities

• Manage accounts receivables and keep up-to-date records
• Coordinate with healthcare providers and insurance companies for claim submission and follow-up
• Generate revenue by making payment arrangements, collecting accounts and monitoring and pursuing delinquent accounts
• Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments and following up with patients when payment lapses occur
• Maintain Medicare bad-debt cost report
• Secure outstanding balance payments for care of employees
• Verify insurance eligibility for patients and ensure timely payment
• Handle denied claims and appeal if necessary
• Reconcile payments and post to patients' accounts
• Maintain compliance with HIPAA regulations
• Handle patient inquiries regarding their accounts

• At least 3 years of experience as US Medical AR Specialist
• Knowledge of medical billing and coding practices
• Strong understanding of healthcare billing process
• Familiarity with healthcare insurance plans and related policies
• Experience with HIPAA regulations
• Excellent communication and customer service skills
• Strong attention to detail
• Strong computer skills and experience with medical billing software.
• Amenable to work in any US time zones (graveyard shift)
• Has experience in using NextGen EMR/EHR

Key Results

• Reduce coding and billing error rate
• Achieve the target collections goals set and collections status report
• Reduced number of denials and complaints
• Achieve an accuracy rate of 99%
• Utilization of billing and coding software programs

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up

Other details:

Start Date: TBD

Schedule: 8 hours/day Monday-Friday; 40 hours/week

Days Off: Saturday & Sunday

Time zone: TBD (US work hours)

Duration: Full-time Steady state

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Are you a dynamic and experienced Assistant Revenue Manager? We are currently seeking someone to join our team who can play a pivotal role in optimizing our revenue streams, implementing pricing strategies, and ensuring financial success. If you have a proven track record in revenue management and a strategic mindset, we invite you to apply for this exciting opportunity. Join us in making a significant impact on our organization and take your career to the next level. Apply now!

Position: Assistant Revenue Manager

Monthly Salary: Up to 1,600 USD/month (Depending on the interview result and client’s approval)

Working Hours: Tuesday to Saturday, 9 am to 5 pm Eastern Time

Holidays: Some US Holidays

Duties and Responsibilities:

• Develop and implement effective revenue management strategies.
• Monitor market trends and competitor activities to identify revenue growth opportunities.
• Analyze data and financial reports to assess revenue performance.
• Ensure listing ratings and status are in a good position.
• Forecast revenue trends and make recommendations based on pro forma targets.
• Identify areas for improvement in revenue processes and implement enhancements.
• Utilize revenue management tools and software to enhance efficiency.
• Perform property analysis reports.
• Carry out tasks given by the Rev Manager Lead.
• Develop pricing recommendations based on market trends and property performance.

• At least 2 years of experience is required (as an Assistant Revenue Manager in the hospitality industry; Short Term Rentals preferred)
• Proficiency with Google Suite - especially Google Sheets & Google Drive
• Strong analytical and financial modeling skills.
• Familiarity with revenue management software/tools.
• Results-driven with a focus on achieving revenue targets.
• Ability to adapt to changing market dynamics.
• Strategic thinking and problem-solving skills.
• Positive attitude and a willingness to learn
• Highly organized, documentation-oriented
• Strategic and mental agility
• Proficient understanding of American cultural and societal norms
• Excellent internet speed with backup to ensure BCP (Business Continuity Plan)
• Excellent communication and writing skills are preferred

Plus / Good to Have:

• Someone who has worked with OTA (Online Travel Agencies) such as Airbnb, Vrbo, Booking.com, Etc.
• Someone who takes criticism as constructive rather than negative.
• Background in Property Management
• A Communications Degree is a plus

We are seeking a dynamic and results-driven individual to join our partner team at CloudQwest Solutions. As an IT Solutions Sales Manager, you will be responsible for driving the sales of IT solutions and services to meet revenue targets. This is an exciting opportunity for someone with a strong background in IT sales and a passion for driving business growth within the IT industry.

Responsibilities

• Develop and implement sales strategies to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key clients and partners
• Identify and pursue new business opportunities, including lead generation and prospecting
• Collaborate with internal teams to develop customized solutions for clients, based on their specific needs and requirements
• Prepare and present sales proposals, presentations, and contracts
• Negotiate and close sales deals, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide regular sales reports and forecasts to management

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
• At least 5 years of experience in IT solutions sales, with a proven track record of achieving sales targets
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients and partners
• Strong business acumen and strategic thinking
• Experience in selling IT solutions and services, such as software, hardware, cloud services, or IT consulting
• Knowledge of current IT trends and technologies
• Proven ability to negotiate and close sales deals

LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES

Position : Executive Assistant

Work Hours (Client) : Monday to Friday; 8am to 5pm (sometimes could be 9am to 6pm)

Occasional Saturdays may be required.

Additional OT may be required to meet project/assignment deadlines.

Pay Range : $1000-$1300/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Luxury furniture/home decor company based out of Toronto Ontario, and have been in business since 1919. 

Our company predominately works with the Interior Designer, Builder and Architect community, and serves the end user through this network of trade.

Our business consists of 5 different banners, Elte Furniture/Accessories, Elte Rugs, Mkt (pronounced Market), Ginger's, B&B Italia/Max Alto + Cassina, each of these banners consists of their own showrooms within the toronto area.

Today 90% of our business is done within the Toronto, we will serve clients in other markets predominately in the US and the Caribbean region in a situation where a Toronto based client owns multiple homes. However it is our aspiration in the next few years to expand our operations into the US through a direct sale model

Duties and Responsibilities:

• Expert in calendar management
• Ability to draft and organize email responses.
• Ability to understand and turn email responses into tangible tasks, and delegate as appropriate.
• Handle incoming calls and correspondence, directing inquiries as appropriate.
• Prepare and edit memos, emails, announcements, presentations, and other documents as appropriate.
• Arrange and coordinate meetings, and events, including preparing agendas and minutes
• Attend meetings to take detailed minutes, and follow up on action items.
• Assist in direct support of six director-level reports.
• Facilitate internal communication within teams
• Support Sales and marketing initiatives, projects, presentations
• Collaborate with sales teams to compile and analyze sales reports and data
• Assist in the development and implementation of marketing strategies
• Coordinate and manage client meetings, including preparation of meeting material
• Maintain inbox, and OneDrive organization to ensure proper filing for accuracy + confidentiality
• Process invoices, expense reports, and other basic accounting functions
• Identify opportunities for process improvement within the department and company
• Stay updated with industry trends to provide insights for sales and marketing strategies.
• Handles special administrative projects and work overflow as required.
• Minor personal task delegation to ensure the VP can focus on business-critical priorities.
• Appointment Management
• Light personal email correspondence
  

Minimum Requirements:

• At least 5-7 years of experience as an Executive Assistant with experience working with Sales team in a B2B or B2C sales environment (must reflect on resume)
• Proficiency with Microsoft Suite, Outlook, Word, Excel, Powerpoint, Teams
• Experience working with Sales team in a B2B or B2C sales environment
• Proficiency with Salesforce CRM Tool, particularly with Sales Cloud
• Experience supporting NA based Executive Teams (more than 1 Person)
• Experience supporting a team
• Proficiency in Excel formulas, pivot tables, data analytics
• Experience leveraging AI tools such as ChatGPT, and DALL.E to work effectively.
• Ability to build/customize GPTs
• Understanding of how to leverage different pre-built GPTs
• How to optimize AI Usage
• Experience with Project Management Tools such as Asana, Trello, Monday
• Knowledge and understanding of how to read and analyze financial reporting, including PnL + Balance Sheet
• Ability to learn additional industry-relevant software and tools (Storis)
• Ability to troubleshoot basic technology issues.
• Experience building presentation decks that are internal and external facing
• Resourceful and fast learner
• Able to respect confidentiality and a high level of discretion.
• Flexible to adapt to changing priorities and business needs
• Exceptional organization and time-management skills
• Strong written and verbal communication skills, as an individual could/will be client-facing.
• Experience working in a sales/retail environment prior to becoming an EA would be an asset.

Technology Requirements

• Have their own PC or Laptop
• RAM Min – 8GB (16GB Recommended)
• Core I5 or better Processor
• Access to own reliable high speed internet

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

Salary: P100,000 – P150,000 (Monthly Package)

Schedule 8:30AM EST – 5:30 PM EST

What are we looking for?

Skills Required:

• Thorough understanding of key IT concepts and familiarity with network infrastructure
• Ability to manage multiple personality types and cultivate buy-in from various departments
• Ability to manage multiple ongoing engagements and work under tight deadlines
• Ability to think critically
• Ability to work well with a team in high-pressure situations

Nice to have:

• Formal training or certifications pertaining to project management, e.g., PMP, CAPM, Project+, ITIL, Prince2
• Familiarity with ticketing systems, e.g., AutoTask, ConnectWise, TrackIT, FootPrints
• Experience with IT-monitoring tools, e.g., N-able, Kaseya, SolarWinds

What will you do?

• Participating in all managed services calls with clients and account managers.
• Reviewing managed service tasks/upgrades, and open tickets.
• Conducting kickoff meetings/calls for onboarding new clients and coordinating all tasks throughout.
• Providing accurate, timely, and detailed documentation of all technical and client-care issues.
• Facilitating communication—at regular intervals—between clients, account managers, engineers, and management.
• Acting as an internal liaison between various departments, including executive management, engineering, sales, administration, and technical writing.
• Cultivating client relationships through phone calls and proactive service offerings.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a top IT services provider in New York City. They specialize in helping businesses with their IT needs, from choosing and installing hardware and software to making sure everything runs smoothly in the long term. They're especially focused on ensuring that a company's IT systems support its overall business goals.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Growth Marketing Manager

Work Hours: M-F; 9:00 AM-5:00 PM EST/10:00 PM-6:00 AM PH Time

Salary: 1,000-1,500 USD per month

Duties and Responsibilities:

• Create 5-10 videos every week for TikTok and YouTube shorts.
• Create and execute effective growth marketing strategies to increase brand awareness, reach, and engagement.
• Assist in testing ad creatives, acquisition channels, and strategies.
• Manage social media accounts and engage with the audience to build brand loyalty.
• Collaborate with cross-functional teams to ensure cohesive brand messaging and consistent customer experience.

• Proven experience as a Growth Marketing Manager or any similar role.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Familiarity with any music-making application.
• Has experience with D2C, consumer apps, games, entertainment, and the like.
• Understanding of social media platforms and their algorithms.
• Experience with testing ad creatives and analytics tools.
• Portfolio required.

Ideal/Nice To Have/Preferred:

• Has experience and interest in music.

Position: Customer Service Agent

Working Hours: 9AM - 5PM PST (Should be amenable to work during weekends, days off during the weekdays.)

Salary Range:  USD 800 - USD 1500/month

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a Remote Customer Service Agent. In this role, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks as needed. The ideal candidate should have excellent communication skills, be able to work independently and have a keen attention to detail.

Tasks:

• More technical experience in electronic products.
• Understand problems clients face with their products.
• Answer tickets and resolve issues of customer with their products.
• Respond promptly to customer inquiries via phone, email, and chat, and provide accurate and helpful information.
• Handle and resolve customer complaints and issues in a timely and professional manner.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Assist with various administrative tasks such as data entry, scheduling, and document preparation.
• Collaborate with other team members to ensure consistent and efficient customer service delivery.
• Identify and escalate complex customer issues to the appropriate personnel.
• Update and maintain customer information and records in the company database.

Qualifications:

• Minimum of 3 years of experience as a Technical Support Representative.
• Tools: Gorgias and Shopify (big plus and preferred)
• Seeking a candidate who is experienced with electronic products and understands how they work.
• Proven experience in customer service, preferably in a remote or virtual environment.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office and Google Suite.
• Comfortable using various online platforms and tools such as CRM systems and project management software.
• Ability to work independently and take initiative.
• High school diploma or equivalent; some college coursework or degree preferred.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking an ambitious and driven Assistant Finance Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Finance Manager works closely with the Regional Head of Finance and the Accountant, as well as the rest of the Finance Team, to ensure the smooth running of the day-to-day financial transactions, such as processing payments, maintaining cost reports and managing invoices. The core focus is to maintain the financial health of the business, ensuring we use our resources beneficially.

ROLE AND RESPONIBILITIES

• Build solid relationships and give financial support across all departments and to vendors.
• General journal entries, cash flow projection, bank reconciliation, bills and payments, and ensuring all data is tracked daily.
• Record accounts payable and accounts receivable and prepare proof of payments and debit note invoices to respective parties on a timely basis.
• Handle a complete set of accounts independently and prepare month-end closing, balance sheets and P&L statements timely and accurately.
• Assist in preparing monthly consolidated accounts, landlord reports, tax computations and filing, year-end audit, and liaising with auditors to collate the requested documentation.
• Perform invoice billing and liaise with the operation team in resolving billing issues.
• Liaise with internal stakeholders to get accurate data on actual costs incurred.
• Monitor cash flow position and forecast with division inputs to provide bi-weekly updates.
• Support monthly payroll and keep organised records.
• Perform daily accounting duties, including financial reporting functions, bookkeeping, transaction reconciliation and identifying discrepancies, budgeting and cash flow, and giving biweekly updates.
• Process invoice billing and follow up operations team with clients, suppliers and partners as needed.
• Proactively identify and resolve accounting and financial errors and suggest process improvements.
• Assist with preparing monthly deck presentation and presenting on calls.
• Track and reconcile bank statements.
• Perform any ad hoc tasks as assigned.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

EXPERIENCE AND REQUIREMENTS

• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Detail-oriented and able to work under pressure and adapt to a fast-paced environment.
• A University Degree is an advantage.
• 2+ years of work experience in an Accounting or Finance related field.
• Proficient use of Microsoft Office and Google Suite.
• Bookkeeping knowledge.
• Previous experience in online accounting software such as Xero is an advantage.
• A good team player.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage.
• Fluent in English.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations 

Salary: P80,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday  (09:00 AM - 06:00 PM US Eastern Time Zone)

What are we looking for?

Skills Required:

• SEC Reporting experience.
• Strong working knowledge of US GAAP.
• Strong organizational, communication and interpersonal skills.
• Strong work ethic and the willingness to take “ownership” of your tasks.
• Bachelor's Degree (Minimum) or Masters in Accounting or CPA required.
• Public Accounting / Auditing Background preferred but not required.
• Full Cycle Accounting experience including close and financial statements required.
• Strong Skills in QuickBooks and MS Office Required.
• Ability to work under pressure and meet deadlines.
• Self-starter with independent decision-making skills.

What will you do?

• Supervise staff and oversee closing of several companies’ books. On a timely basis, analysis specific companies’ activities including agreements, resolutions, other documents and record necessary entries to reflect current transactions.
• Reconcile and analyze books and records and quickly and efficiently adjust books to reflect GAAP.
• Prepare SEC filings such as 10-K, 10-Q, S-1, management discussion and analysis and review of iXBRL while interacting closely with auditors and lawyers.
• Prepare full financial statements and notes to financials including balance sheet, income statement, statement of changes in stockholders’ equity and cash flow statement. Prepare books for monthly  and quarterly reporting.
• Prepare and review audit supporting schedules and complete disclosure and inquiry checklist for quarterly reviews and annual audits.
• Analyze and explain differences from previous quarter. Assist in developing accounting policies and procedures in accordance with GAAP. Assist partners with various projects.
• Documentation of technical accounting memos for recent accounting pronouncements and complex accounting transactions

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

A leading financial accounting and consulting firm that specializes in SEC financial reporting and financial accounting services for public companies located domestically and internationally with a strong presence in China. Our team works closely with internal management to provide all aspects of chief financial officer and financial reporting services to companies and we have a strong commitment to client service, quality control, and professionalism. We understand the issues public companies faces and we know how to respond to these issues.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CS Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Order processing thru inbound and outbound calls           
• Reviews referrals and medical documents       
• Reviews insurance coverage 
• Will be trained for different functions as needed     

• At least 6 months of BPO experience, preferably with customer service accounts handling medical accounts. Proven customer support experience or experience as a Client Service Representative
• Must have good communications skills
• Strong phone contact handling skills and active listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be willing to work on-site BUENDIA, MAKATI

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Position                           : Operations Manager 

Working Hours           : Central Time, 10am-7pm with weekend (still to be finalized)

Holidays                     : US of PH Holidays

Salary Range                        : 900-1500 USD/month

About the Company

The company is a provider of high quality new and used shipping containers, with the director having +- 15 years experience in container sales, transport and conversions. 

Main Responsibilities

• Take ownership of all operational aspects within the organization.
• Maintain a meticulous record of delivery and order schedules, ensuring timely and accurate execution.
• Demonstrate exceptional organizational skills to effectively track and analyze performance metrics.
• Drive efficiency by implementing streamlined processes, maintaining a proactive approach to operational excellence.
• Oversee and manage day-to-day operations, ensuring smooth and effective execution of tasks and responsibilities.

Tools to use 

• Google Suite
• CRM platforms
• Office 365
• Google Workspace
• Facebook Business Manager.

• Proven experience managing operations.
• Proficiency in preferred tools such as Google Suite, CRM platforms, Excel, Microsoft, and Facebook Manager.
• Demonstrated experience, especially in basic math calculations related to product costs and delivery.
• Strong communication skills, ensuring effective collaboration and information dissemination.
• Exceptional organizational abilities to manage varied tasks and responsibilities efficiently.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Sales Manager

Schedule: Monday-Friday 9:00 AM - 5:00 PM EST

Salary Range: 1,200 to 1,500 USD per month

About the Company:

The company is a delivery service for time and privacy-sensitive materials that has been in business for over 25 years. The company is now looking to hire a Salesperson with the skills to help win new business.

About the Job:

This is a remote work opportunity. 

As a Salesperson, you will be responsible for looking for new customers, and working with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers.

Given that Fast Track has been around for 25 years you will need to understand all of our customers and the nuances that accompany certain orders. You will also need to learn and know our pricing structure to ensure Fast Track maintains its profit margins. Finally, as the company grows, you will also discuss product offerings with customers to help meet their unique needs. 

You should be growth-minded, persistent, enthusiastic, goal-oriented, and comfortable working in both a team and independently. An inclination to roll up your sleeves and solve problems by doing whatever is needed to get the job done is essential.

Duties and Responsibilities:

1. Grow revenue from $1 million to $3 million by the end of year two.
1. Expand our list of scheduled routes
2. Expand our relationships within the banking, professional services, medical, and manufacturing spaces
3. Research and develop new lines of business
2. Increase profit margins from 35% to 45% by the end of year two
1. Help refine the pricing structure by the end of year one
3. Deliver monthly sales forecasts that are 90% accurate
4. Work with the Driver Manager to prepare proposals, request quotes, and negotiate service terms and conditions for customers

• 3-5 years of relevant sales experience, 
• Good written and verbal communication skills.
• Familiarity with management and building teams from scratch.  
• Professional-level on Google Suite, and Microsoft Office. 
• Ability to collaborate and negotiate effectively with contractors, and clients. 
• Hands-on experience in internal communication with different areas of the company. 

Nice to have!

• Familiarity with transportation, and drivers operations.

*New hires are required to report onsite during the onboarding and training period then transition into a WFH setup. However, please note that team members are expected to report on-site based on business needs (client visits, company events, project-specific needs, etc.)

• Provide customer service support via non-voice, email support & ticketing for gaming accounts.
• Deliver timely, accurate and respectful answers to customers’ questions and issues.
• Utilize the internal ticketing system to log all requests and activities.
• Take ownership of Customer Service incidents and work to successfully resolve them.
• Escalate issues as needed.
• Other duties assigned.

• Excellent written communication
• Experience in a customer support environment
• Preferably with customer service experience in a BPO setting
• Experience in Web 3 (NFT, Crypto, Blockchain, or similar) is required
• Preferably with experience handling in-app purchases, specifically fiat payment systems or crypto
• Amenable to working on a shifting schedule

Non-taxable Allowances

Paid Time Offs

HMO and Life Insurance

Overtime/Holiday/Rest Day Premiums

Role Information: EN

Studio: Keywords Studios

Location: Asia Pacific, Philippines

Area of Work: Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

Salary: P60,000 to P100,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of at least 2 years as Technical Relationship Manager or equivalent.
• Proven experience in a technical role, with a strong understanding of Microsoft platforms, MacOS, and cybersecurity.
• Experience in network and internet infrastructure, with familiarity in Cisco, Juniper, and Arista.
• Exceptional skills in writing sales proposals, contract renewals, and pricing.
• Ability to work closely with technical engineers and other team members.
• Experience in a client-facing role, with a focus on maintaining and growing client relationships.
• Excellent communication and negotiation skills.
• Must be amenable for a contract position (1 year contract, subject for renewal/continuous contract).

Nice to Have:

• Sales experience is desirable.
• Strong interpersonal and communication skills.
• Ability to think critically and solve problems effectively.
• Proactive and able to work independently as well as part of a team.
• Detail-oriented with strong organizational skills.

What will you do?

• Apply expertise in Client Relationship Management and Sales in maintaining and strengthening client relationships, ensuring the continuity and growth of the business.
• Develop and maintain strong relationships with clients, understanding their technical needs and business objectives.
• Provide technical guidance and support on Microsoft platforms (Windows desktop, Office 365), MacOS, and cybersecurity concepts including XDR, backups, BCP, etc.
• Engage in technical and commercial discussions, offering solutions that align with clients' needs.
• Have a fundamental understanding of Network and Internet infrastructure, with experience in Cisco, Juniper, and Arista being desirable.
• Assist in writing sales proposals, renewing contracts, and pricing solutions in collaboration with engineering teams.
• Focus on protecting company revenue and margins and minimize client churn without having a new sales target.
• Ensure smooth contract and agreement renewals with existing clients.

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Service Incentive Leaves and Birthday Leave (1)

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Sydney, Australia was founded based on the belief that IT should be simple, as complexity leads to problems and higher costs. Cloud computing offers a chance to change how businesses use technology, bringing more flexibility, faster turnaround, and lower IT expenses. With a good cloud strategy, companies can transform their daily operations.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Salary: P150,000 - P180,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM to 5:00 PM AEST)

What are we looking for?

Skills Required:

• Certificate or degree qualified in Accounting
• Must have at least 5 years+ of experience as a Finance Manager
• Working towards CA/CPA would be advantageous
• Experience with Microsoft Dynamics Navision (essential)
• Experience with Odoo (advantageous)
• Experience with Microsoft Office suite of products (Excel proficiency especially)

What will you do?

To support the CFO to manage all finance functions within the business, with emphasis on AR, AP, payroll, month end and journals. Accuracy of data, timely completion of tasks and attention to detail are key requisites of this role.  

Accounts Receivable

• Process customer invoicing and sending out monthly statements
• Follow up on overdue debts, keeping the CFO informed of any issues
• Receipt of customer payments into the general ledger
• Assist with customer queries into their account.

Accounts Payable

• Enter supplier invoices into the general ledger
• Process payments in the bank accounts for CFO approval
• Reconcile supplier statements with the general ledger
• Liaise with suppliers with any queries that arise

Payroll

• Process monthly payroll in the payroll system for CFO approval and payment
• Add new employees/process staff leaving (resignation or redundancy)
• Process pay changes for employees (eg. Pay increase)
• Assist with staff queries into payroll or leave
• Process monthly payroll journal in the general ledger

General Ledger

• Process all month end journals as agreed with the CFO
• Process all bank account journals per NAB bank statements
• Prepare all balance sheet reconciliations as required
• Review the P&L and Balance Sheet for accuracy
• Maintain fixed asset register
• Assist with any royalty and commission payments required
• Prepare the monthly BAS for CFO review and lodgments

Management Reporting

• Assist the CFO with preparation of management reports, including cash flow forecasts and trade finance positions.
• Assist the CFO with preparation of the annual budget and monthly forecasting
• Support the wider business with relevant reporting requirements
• Provide insightful and timely financial analysis on performance of the business

Systems Development

• Support the CFO through the transition from Navision to Odoo
• Review and suggest process improvement opportunities
• Embrace change management and the efficiencies and improvements that Odoo will bring to the business

General

• Inspire and advocate company values
• Uphold OH&S policies and procedures to ensure a safe work environment for employees, contractors and visitors
• Other duties as requested

Join the awesome team and enjoy these benefits & perks:

• Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client based in Australia specializes in helping businesses build efficient and successful hybrid teams by combining client's current team and offshore talent. With their expertise, they can maximize productivity, enhance collaboration, and achieve cost-effective results.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

LOOKING FOR CANDIDATES BASED IN THE PHILIPPINES ONLY

Position: Operations Manager

Work Hours: M-F, 9am-5pm EST

Pay Range: $900-$1,500

About Support Shepherd:

Support Shepherd is a rapidly growing customer support outsourcing company that provides top-notch customer service solutions to businesses of all sizes. We are known for our exceptional customer service and commitment to helping businesses succeed.

We are looking for an Operations Manager who will be instrumental in managing our business operations, ensuring efficient project delivery, and maintaining high client satisfaction. The ideal candidate will be responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.

Responsibilities:

• Responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.
• Manage the full lifecycle of project management, from initiation to closure, ensuring timely and quality delivery of services.
• Oversee internal relationship management, including onboarding, and communication.
• Efficiently handle and integrate business operations tools such as Notion, Asana, and CRM systems.
• Conduct client feedback collection and analysis, fostering continuous improvement.
• Handle day-to-day administrative tasks and support the team in operational needs.
• Participate in strategic planning and execute business strategies.
• Manage HR responsibilities, including recruitment, onboarding, and staff development.
• Setup marketing and sales processes such as build newsletter/blog content calendar, assist with organizing marketing content

• Minimum 2 years of experience (Well rounded who can implement business processes)
• Proven experience in operations management, preferably in a professional services environment.
• Strong understanding of project management principles and experience in managing complex projects.
• Proficiency in using project management tools (e.g., Asana) and CRM systems; Google Workspace, Hubspot (big plus), and Notion (big plus)
• Excellent organizational, leadership, and decision-making skills.
• Strong communication and interpersonal abilities (Above Average to Excellent)
• Ability to analyze data and provide insights for improvement.
• Experience in managing client relationships and understanding of customer service principles.
• Nice to have interest in cybersecurity and tech focused.

Holiday: TBD

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Customer Success Analyst

Working hours: Flexible (8 hours/day)

Holiday/s: US and/or PH Holidays

Salary Range: $1,000 - 1,500/month

About the company:

The company is a tech start-up focused on changing the affordable housing industry by creating a SaaS platform designed to fully automate processes key to property owners, while also helping more people to get into affordable housing faster. Our SaaS platform offers a true double bottom line – reduced costs for property owners and improved outcomes for residents.

We are a team of entrepreneurially minded and proactive self-starters who are excited to transform the affordable housing industry. We care deeply about our customers, fostering a culture of respect and accountability, continuously improving, and working in a manner that is urgent but detailed. 

About the role:

The company is seeking a Customer Experience Analyst to join our team.  You will work on a team interacting with the company's customers and end users - affordable housing property owners and residents/applicants.  Your primary role will be to gather resident or applicant information, answer questions about the affordable housing process or the Company Plaform, and complete calculations required for compliance documentation. You will be an integral part of the team gathering user feedback that will directly shape our product roadmap and operations processes. As you become more proficient on our platform, you will have the opportunity to assist in customer implementations and training as we roll out our platform nationwide.

Duties and responsibilities:

• Support customer implementations, including customer the company's Platform configuration, form mapping, processing unit/rent rolls, and program research
• Guide customers in their use of the app in order to improve adoption and increase the efficiency of their workflows
• Monitor and analyze user behavior to track and improve user adoption
• Help report bugs to the engineering team and work with other team members to urgently resolve issues and test solves
• Provide feedback and define internal processes and best practices to improve customer experience
• Develop and improve customer-facing tools and documentation for more scalable, self-service learning
• Use the company's proprietary platform, request and review resident/applicant documents for household composition, income, and assets to determine eligibility for affordable housing
• Other tasks - this is a start-up; you will be asked to jump into many tasks way outside your job description!

Minimum Qualifications

• Experience: No experience required! Entry level
• Bachelor’s degree or equivalent practical experience

Preferred Qualifications

• Experience or internships with customer management
• Knowledge of affordable housing programs
• Excellent communication and presentation skills, both written and verbal
• Interest in technology and ability to quickly learn new software

What We’re Looking For

• Ability to effectively operate with motivation and flexibility in a fast-paced, constantly evolving team environment
• We, not I, mentality
• Ability to handle stressful situations appropriately
• Ability to understand and seek out others' perspectives

Job Overview:

This role consists of four main parts: General office support to the lending team, Gathering data from clients required for lending applications, Updating and maintaining loan details in the company’s CRM system, and Refixing existing clients' lending.

Company Profile:

Our client consists of a team of qualified professionals with a proven track record of achieving results for their clients based in New Zealand.

Their services are for families and corporations to help pay off clients’ mortgages faster, build wealth through smart investing, protect their wealth with estate planning, and have the life their clients and their loved ones deserve.

The company’s Financial Wellness programs are all about empowering individuals to take positive financial steps with confidence. They are proud to partner with organizations by supporting their teams through workshops, webinars, and one-on-one support.

This is a great chance to work for a company that helps clients live a better life and be confident in their finances.

Duties and Responsibilities:

• Provide Lending Operations Manager with lending administration support, including:
• Collecting the essential data required for processing lending applications and establishing communication with financial institutions to obtain pertinent loan information.
• Work with the Loans Officer to liaise with clients to confirm suitable loan structures and provide instructions to the banks.
• Check lending documents for details and changes.
• Handling the “fixed term expiry” process.
• Update and maintain loan details in the company’s CRM system. 
• Manage Asana Tasks:
• Follow the processes provided and escalate all instances falling outside the allowed process steps.
• Look for ways to increase efficiency and take ownership of various daily tasks.
• Maintain a high level of accuracy in data capture and use.
• Be proactive in protecting client data and maintaining confidentiality and privacy.\
• Abide by the Code of Professional Conduct for Financial Advice Services.
• Abide by the Code of Conduct.
• Assist with projects as directed.

• 3+ years of administrative work experience.
• Essential requirement: US accent
  
• Background in Accounting and/ or Financial Advisory / Wealth Management a plus.\
• Strong attention to detail / highly organized.
• Strong Written and Oral English + interpersonal skills to communicate effectively.
• Computer/online savvy. Ability to use a variety of online applications including: Zoom, Google Suite and Office 365 tools (including Outlook).
• Experience with Asana (for task management) a plus.
• Ability to problem solve + high ability to “Get Stuff Done”.
• Ability to follow processes.
• Ability to stay up to date with the mortgage/lending market and products.
• Ability to manage time efficiently.
• Ability to work in a goal-oriented environment and unsupervised.
• High skill level with Microsoft Word and Excel.
• Smart and Fast learner (i.e., quick “pick up”).
• Committed to growth and learning.

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SERVICE REPRESENTATIVE

Work Hours : TBD

Holidays : TBD

Pay Range : $ 800 - 1,000 USD per month

Duties and Responsibilities:

• Answer phone calls from customers on the first ring.
• Assist with inquiries and help resolve questions.
• Schedule and assist with creating quotes
• Enter detailed customer information in the software system
• Dispatch if needed

• Proficiency with Slack;
• Familiarity with Skimmer and Open Phone will be great but not necessary (client can provide training)
• Good communication skills
• Experience in a customer support role is highly preferred
• Good demeanor and personality
• Highly trainable

LOOKING FOR FILIPINO CITIZEN BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : CUSTOMER SUPPORT

Work Hours : Monday to Friday, 8am-4pm Central Time

Holidays : TBD

Pay Range : $ 800 - 1,500 USD per month

Duties and Responsibilities:

• Answering phones
• Act as backup with shipping
• Product creation/listing management on Shopify
• Regularly audit Shopify vs. Synapse for stock,
• Check Target Bay for reviews/answer simple questions, notify who needs to answer more complex/technical questions, respond to reviews
• Help Scout Setup/Maintenance

Minimum Requirements:

• Atleast 3 years of relevant experience
• Shopfy experience would be a plus
• Tools: Excel, Outlook

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! We’ll provide you with a professional support structure and benefits to ensure you can thrive. We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We’re always searching for great talent to join our team. If you’d like be part of a fast-growing industry leader with an exceptional company culture, we’d love to hear from you: recruitment@connectos.co

Job Summary:

The Human Resource Generalist is primarily responsible for providing HR administrative support as well as data mining and analysis of various HR data. He/ She will also be responsible for timekeeping by closely coordinating with payroll in maintaining an accurate record of hours worked by each employee, and as HR Helpdesk support to answer employee concerns and needs.

DUTIES AND RESPONSIBILITIES:

Timekeeping Administration:

• Gather timekeeping records of employees for review.
• Analyze timekeeping records of employees and ensure its accuracy.
• Update and edit timesheets including leave management.
• Coordinate with relevant departments to verify timekeeping inputs, if needed.
• Report to the HR/Payroll the overtime and leave applications not reflected in the system for proper crediting.
• Attend to, investigate and implement necessary actions to address timekeeping-related problems of employees.
• Regularly monitor the activity of the timekeeping system to ensure that it is up and running and coordinate with Payroll on a regular basis.

Data, Metrics and Helpdesk:

• Resolve HR Helpdesk tickets in the HRIS System on a timely manner within SLA and on a professional manner.
• Manage employee data from shared folders/ excel data into our company’s HRIS.
• Identify and solve any data entry-related issue.
• Maintain and update the database and regularly eliminate duplicate data.
• Implementing relevant HR metrics in order to determine the efficiency and impact of the workforce.
• Analyzing data and statistics for trends with regard to recruitment practices, motivation, turnover, and compliance with employment laws.
• Optimizing and implementing new data processes and systems.
• Compiling reports of data results and presenting these to senior managers.
• Coordinate HR projects and take minutes.
• Deal with employee requests regarding human resources issues, rules, and regulations.
• Perform other duties assigned, as necessary.

• At least 1-2 years of professional human resources required with experience in timekeeping and cloud-based Human Resources Information system preferred
• Must be college graduate with proven work experience in timekeeping and as HR Generalist. BPO experience is preferred but not required.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office.
• Good problem-solving abilities.
• Team player.
• This role is on a Hybrid work set-up. Candidates should be willing to report in our EDSA, Mandaluyong office (Beside SM Megamall)
  

Standard Job Benefits:

- Hybrid Work Set Up

- HMO processing on Day 1

- Paid Time-Off

- Quarterly Sick-Leave conversion

- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)

- Equipment provided

Standard Job Highlights:

• Work-life balance

• Career growth and development opportunities

• Stable organization and industry leader

• Collaborative and fruitful company culture

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced OFFICE / ADMINISTRATIVE MANAGER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Manages the tasks of the Admin & Facilities, and Finance staff.           
• Creates an office budget and ensures that budget provision is followed.           
• Acts as the Financial Controller who tracks and endorses expenditures for payments.           
• Monitors all types of office requests and procurement requirements.           
• Ensures that all statutory and government requirements are submitted and completed in a timely manner.           
• Organizes the schedule for maintenance and other cleaning schedules the company requires to keep the office clean and safe and ensure its appliances are in good working condition.           
• Reports office progress to senior management and working with them to improve office operations and procedures.      
• Coaches team members for improvement and development.           
• Ensures all day-to-day tasks assigned are completed correctly in a timely manner.       

• At least 2 years of experience as site or office admin, preferably within the BPO industry
• Excellent English communication skills

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We are looking for an outgoing and creative Social Media Content Manager to join our team!

This full-time position will be completely remote. We welcome applications from recent graduates as well as seasoned professionals. Social media content creation and social media management experience is required. The Social Media Content Manager will work directly with the owners & management. The owners are actively involved in the daily operation of the business.

Position: Social Media Content Manager

Working Hours: Monday to Friday, 9 AM - 5:30 PM EST Time zone (open to more flexible schedule)

Monthly Salary: Up to 1,500 USD/mo (Depending on the interview result and client’s approval)

About the Company:

A marketing firm specializing in social media, located in Charlotte, North Carolina.

Responsibilities:

The primary responsibility of the Social Media Content Manager will be to create high-quality social media graphics and captions for our clients. Our clients are US-based and are in basically every industry.

This job is best for someone who:

• Wants a job where he/she can work completely remotely
• Wants to be part of a fast-growing company
• Likes designing social media graphics
• Has expert knowledge of Canva and/or Illustrator

• Exceptional communication skills (both written and verbal)
• Expert knowledge of English grammar
• Must be extremely detail-oriented from a graphic design standpoint
• Demonstrated ability to problem-solve and ensure client satisfaction
• Organized and able to manage time effectively
• Ability to prioritize tasks and meet deadlines
• Working knowledge of Google Drive products
• Expert knowledge of Canva and/or IllustratorDigital Marketing experience is highly preferred
• Intermediate knowledge of Facebook, Instagram, LinkedIn, and Twitter is highly preferred
• Must be able to complete miscellaneous other tasks relating to social media content creation, social media management, digital marketing, and administrative duties.