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Bilingual(Spanish and English) Customer Service Associate

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School DiplomaAre you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and...

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Senior Manager, Customer Success - Consumer Panel Analytics

Pasig City / NielsenIQ

The core of this role is to be the strong CPS expert for the Philippines market. Partnering with clients to deliver consumer panel analytics and service that will add value not only to the client business, but the NIQ organization.ResponsibilitiesNew client service leader: Will be the main service person for newly won strategic client. Manage...

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Service Desk Analyst (Replacement)

Quezon City, National Capital Region, Philippines / Arch Global Services (Philippines) Inc.

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term prioritie...

Full-time

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Specialist, R2R Service Delivery

Taguig / Delivery Hero

Performs general accounting activities, including the preparation, maintenance and reconciliation of ledger accounts and financial statements such as balance sheets, profit-and-loss statements and capital expenditure schedules.Prepares, records, analyzes and reports accounting transactions and ensures the integrity of accounting records for complet...

Full-time

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2024-7188_Software Engineer (Service Now Developer)

Quezon City / Arch Global Services (Philippines) Inc.

The developer is responsible for design, construction and unit testing of ServiceNow Forms. The candidate will collaborate with Business Analysts and SMES to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow Forms and other User Experience aspects of ServiceNow.&#x...

Full-time

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Customer Success Supervisor

Cebu City / QIMA

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.Our goal is to meet and exceed clients’ expectations by acting as trusted advisors supporting their digital transformation.Key Responsibilities include:Standardization, Processes, Tra...

Full-time

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IT Service Desk Associate (L1)

Taguig / Bosch Group

First Level IT support for a global team. e.g. Microsoft Office, Microsoft OutlookCollect, document, resolve and process user incidents and requests via phone/e-mail/chatUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSupport the ITSD Global Team in developing new ways of working

Full-time

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Lead, O2C Service Delivery - Platform

Taguig / Delivery Hero

Responsibilities The Service Delivery Lead reports to the O2C Global Process Owner. The role will also work very closely with our, Commercial Team, Support Centre and relevant in-country teams. They required to have a strong focus on executing, monitoring and reporting on the effectiveness of the billing process across the region. In addition, iden...

Full-time

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Customer Call Center Representative

Quezon City / Global Medical Virtual Assistants

As a Customer Call Center Representative at Global Medical Virtual Assistants, you will be the primary point of contact for our customers, providing exceptional customer service. You will handle inbound and outbound calls, address customer inquiries, resolve issues efficiently, and ensure customer satisfaction.TASKS: Answer incoming calls promptly...

Full-time

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Associate, O2C Service Delivery

Taguig / Delivery Hero

We are looking for an Associate, O2C Service Delivery to join our growing team in Finance!ResponsibilitiesSupport APAC market.Assist on executing daily, weekly, and monthly billing and invoicing and payments.Reconcile billing and payment discrepancies and ensuring data validity, accuracy, and completeness.Review and upload additional charges t...

Full-time

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Service Desk Engineer

Pasig City / IQ-EQ

The Service Desk Engineer position requires a combination of strong troubleshooting, technical, communication, and customer service skills.As a Service Desk Engineer, you are the first point of contact for our colleagues in the business across the globe. Our business relies on you to provide first-class support services to resolve issues...

Full-time

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Customer Experience Associate

Pasig City / Carousell Group

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. Responsibilities:Providing friendly and personal support to the client commun...

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Customer Account Analyst

Cebu City / Pilmico Foods Corporation

The Customer Account Analyst is responsible in ensuring accurate recording, analyzing, reporting and reconciliation of all trade accounts receivables of PILMICO Foods Corporation/PILMICO Animal Nutrition. The Customer Account Analyst is responsible in managing the customers account from day one (1) account set-up to ordering payment cycle.Ensures t...

Full-time

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IT Service Desk Associate (L1)

Taguig / Bosch Group

First Level IT support for a global team. e.g. Microsoft Office, Microsoft OutlookCollect, document, resolve and process user incidents and requests via phone/e-mail/chat at the same timeUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSupport the ITSD Global Team in developing new...

Full-time

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Customer Service Associate - Supply Chain Management (L1)

Taguig / Bosch Group

Ensures and maintain high level of customer service by taking ownership of customer enquiries and handling of orders from receipt to the closure of salesResponsible in providing Sales revenue report on a Monthly basisProvides booking confirmation to customers and ensures that orders are in ready condition and in correct status before each orde...

Full-time

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Customer Advocate

Pasig City, Philippines / AAPI Acquire Asia Pacific, Inc.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Position: Customer AdvocateReporting to: Regional Renewals ManagerLocation: Ortigas Center, Pasig City (Onsite...

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Customer Sales Associate

Makati City Chevron 6750 Office / 4418 Chevron Holdings Inc. - MSSC

Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solu...

Full-time

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Customer Advocate, Commercial Products

Makati City Chevron 6750 Office / 4418 Chevron Holdings Inc. - MSSC

Total Number of Openings1Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solu...

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Customer Service Representative

Pasig City, Philippines / AAPI Acquire Asia Pacific, Inc.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Customer Service Agent Ortigas Site, Pasig City, Philippines Reporting to: Team Leader Acquire BPO is an awa...

Full-time

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Mandarin Customer Service Associate

Taguig / Bosch Group

Take responsibility: Receive and professionally respond to user inquiries and requests, offer premium services in your daily contact with automobile customers, handles and resolves eCall (emergency calls) and iCall inquiries (Informational services/conceirge)Reliable implementation: Follow up on open cases/ tickets to ensure proper respon...

Full-time

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Rep II, Customer Service Ops

Philippines-Bonifacio Global City-Taguig / 882 Cardinal Health International Philippines Inc.

What Customer Service Operations contributes to Cardinal HealthCustomer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, m...

Full-time

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Specialist, Customer Service Ops (P1)

Philippines-Bonifacio Global City-Taguig / 882 Cardinal Health International Philippines Inc.

What Customer Service Operations contributes to Cardinal HealthCustomer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, m...

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Sr. Director (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational leader to join our team as the Senior Director of Corporate IT Service Desk. The ideal candidate will possess a blend of operational and automation skills, dedicated to driving high-quality customer service and elevating our Service Desk operations. This role is an excellent opportunity for someone who is...

Full-time

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Customer Service Agent Level 1

Mandaluyong City, Philippines / AAPMI2 Acquire Asia Pacific Manila 2, Inc.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!A SNAPSHOT OF YOUR ROLEYou’re the genie that fulfils our customer’s needs. As an agent for Sales and Service,...

Full-time

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Customer Care Specialist

Pasig City, Philippines / AAPI Acquire Asia Pacific, Inc.

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Position: Customer Care Specialist Reporting to: Customer Care Team Lead Location: Ortigas Center, Pasig City...

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Total 176 customer service job vacancies in 5th avenue corner of 26th street bonifacio global city taguig