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Makati / Avaloq

Service Delivery Manager is the main contact point in each specific Global Area for the Regional Delivery organization for client related requests or issues. He is accountable for the service in his own Area and as such, he/she manages all major issues, coordinating the activities with all relevant stakeholders.Your key tasks Be the Key contac...

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Customer Service Associate (Open to Fresh Graduates)

Makati / SGS

Primary ResponsibilitiesGenerally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue target...

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Customer Experience Content Writer

Cebu City / QIMA

We are seeking a creative and detail-oriented Content Writer to join our dynamic Customer Experience team. The ideal candidate will be responsible for creating compelling and innovative content, knowledge base and canned responses that resonates with our target audience to drive engagement and continuous improvement. Responsibilities and...

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Manager, Service Management

Taguig City / AECOM

The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the responsibility of developing and maintaining Demand/Roadmap Management, Transition Management, Service Level Management and Document Management.The position will report to the Manila Centre Manager & H...

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Service Delivery Supervisor (Application Support)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talent...

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HR Service Delivery Manager

Taguig City / AECOM

The role will provide management and oversight of all aspects within the assigned HR function (including People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team). The role will drive strategic initiatives and continuous improvement while managing...

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IT Service Manager

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

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Sr. Manager (IT Service Desk)

Pasay City / Visa

As a member of the End Users Systems support team, the IT Service Desk Senior Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and/or simplify...

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Gamefowl Service & Relations Specialist

Cebu City / Pilmico Foods Corporation

The Gamefowl Service and Relations Specialist is responsible for providing technical support to Sales and Game Farm customers in terms of disease control and gamefowl farm management to help generate sales.He is responsible for building and maintaining strong and strategic relationships with prospective, existing gamefowl players, and government st...

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Consulting Delivery Lead, Visa Managed Service VCA, Philippines

Pasay City / Visa

Team SummaryVisa Consulting and Analytics (VCA) is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.Our clients span the continuum of companies that participate in the payment...

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Royal Service Agent

Makati / AccorHotel

Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging service to our internal and external guestsProcess all external and internal calls either by redirecting calls or assisting the callerTake ownership of...

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Customer Experience Researcher

Pasay City / Visa

The Customer Experience Researcher is a role focused on improving the experience of our colleagues through deep analysis of employees’ behaviors, identification of meaningful insights, and the realization of viable improvement opportunities using critical thinking, collaboration, and effective storytelling skills. The role will support the mission...

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Client Service Coordinator

Cebu City / QIMA

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

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Service Delivery Coordinator - Time & Labor

Taguig City / AECOM

Job Brief:This role is primarily responsible for providing routine transactional support on assigned time and labor processes to ensure the accurate posting of timecard transactions based on standard processes and in compliance with relevant regulations & policies. Responsibilities & Duties Performs assigned tasks related to times...

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ADMINISTRATIVE AND CUSTOMER EXCELLENCE SUPPORT (ACES) ASSOCIATE

Makati / SGS

Primary Responsibility:Job Order/Records/Sample managementInspection/Test report generation.Invoice sending and dispatchingPR/PO processing and monitoring for office/operational supplies, travel, utilities, third parties, accommodation, etc.Specific Responsibility:Receiving:Handles receiving of incoming samples and ensures samples are inspected, so...

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Senior Manager, Customer Success - Consumer Panel Analytics

Pasig City / NielsenIQ

The core of this role is to be the strong CPS expert for the Philippines market. Partnering with clients to deliver consumer panel analytics and service that will add value not only to the client business, but the NIQ organization.ResponsibilitiesNew client service leader: Will be the main service person for newly won strategic client. Manage...

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Service Desk Analyst (Replacement)

Quezon City, National Capital Region, Philippines / Arch Global Services (Philippines) Inc.

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term prioritie...

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2024-7188_Software Engineer (Service Now Developer)

Quezon City / Arch Global Services (Philippines) Inc.

The developer is responsible for design, construction and unit testing of ServiceNow Forms. The candidate will collaborate with Business Analysts and SMES to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow Forms and other User Experience aspects of ServiceNow.&#x...

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Customer Success Supervisor

Cebu City / QIMA

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.Our goal is to meet and exceed clients’ expectations by acting as trusted advisors supporting their digital transformation.Key Responsibilities include:Standardization, Processes, Tra...

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Customer Call Center Representative

Quezon City / Global Medical Virtual Assistants

As a Customer Call Center Representative at Global Medical Virtual Assistants, you will be the primary point of contact for our customers, providing exceptional customer service. You will handle inbound and outbound calls, address customer inquiries, resolve issues efficiently, and ensure customer satisfaction.TASKS: Answer incoming calls promptly...

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Service Desk Engineer

Pasig City / IQ-EQ

The Service Desk Engineer position requires a combination of strong troubleshooting, technical, communication, and customer service skills.As a Service Desk Engineer, you are the first point of contact for our colleagues in the business across the globe. Our business relies on you to provide first-class support services to resolve issues...

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Service Delivery Director (IST Switch, EMV Migration, Payments)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 25 - 50%We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

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Senior IT Service Desk Analyst

Makati / Avaloq

We are looking for a committed and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila. We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires close collaboration with all IT team members and users worldwide. Your...

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Telemarketing and Customer Service Associate (Open for Fresh Graduates)

Makati / SGS

Primary ResponsibilitiesGenerally responsible for the preparation of individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business. Materializes current sales opportunities and identify news ones to meet required revenue target...

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Customer Experience Associate

Pasig City / Carousell Group

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. Responsibilities:Providing friendly and personal support to the client commun...

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Total 162 customer service job vacancies in makati city national capital region