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Customer Care Centre Agent (PH Support), IKEA Philippines

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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HR Service Delivery Analyst - Compensation

Taguig City / AECOM

This role primarily provides support to the Total Rewards (TR) Department in the implementation and maintenance of compensation programs and related systems. Such programs include annual compensation planning and base pay program, bonus and other incentive plans, job evaluations, market pricing, ad hoc salary analysis, salary structure development...

Full-time

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Service Delivery Coordinator - Time & Labor

Taguig City / AECOM

Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.Reviews timesheets and verifies attendance or hours worked.Provides support on the weekly close process to ensure accurate posting of timecard transactions.Run nightly revenue process.Answers simple timekeeping inquiries using company systems...

Full-time

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Customer Communication & Engagement Specialist

Pasay / TSA Group

Responsibilities Our Customer Communication & Engagement Specialists are responsible for ensuring an outstanding service experience across our Social Media channels, for customers interacting with us in a private message. Timely, easy and personal service is the goal, striving for first contact resolution for all interactions. Social is a...

Full-time

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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

Full-time

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Customer Convenience & Support Manager

Pasay City / Ikano-Retail

About the jobTurn the end-to-end shopping journey at IKEA frictionless, easy, seamless, and convenient.Advocate a culture of continuous improvement based on customer feedback in the area of convenience & support.Provide an accessible and convenient customer support (by CCC or coworkers in any IKEA Customer Meeting Point and/or self-support for...

Full-time

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Customer Experience Admin Associate

Cebu City / Smartsourcing

Hi! We’re Smartsourcing, looking for a Customer Experience Admin Associate who can work with us full-time and on-site!Where?

Full-time

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Customer Experience Content Writer

Cebu City / QIMA

We are seeking a creative and detail-oriented Content Writer to join our dynamic Customer Experience team. The ideal candidate will be responsible for creating compelling and innovative content, knowledge base and canned responses that resonates with our target audience to drive engagement and continuous improvement. Responsibilities and...

Full-time

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Manager, Service Management

Taguig City / AECOM

The Manager, Service Management is responsible for establishing and overall management of the Service Management function for AECOM GBS with the responsibility of developing and maintaining Demand/Roadmap Management, Transition Management, Service Level Management and Document Management.The position will report to the Manila Centre Manager & H...

Full-time

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HR Service Delivery Manager

Taguig City / AECOM

The role will provide management and oversight of all aspects within the assigned HR function (including People Services/Talent Acquisition/HR Contact Center/Pre-Hire Support/Global Mobility/Global Compensation and Reward/Knowledge Management/Global Learning Team). The role will drive strategic initiatives and continuous improvement while managing...

Full-time

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IT Service Manager

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

Full-time

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Sr. Manager (IT Service Desk)

Pasay City / Visa

As a member of the End Users Systems support team, the IT Service Desk Senior Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and/or simplify...

Full-time

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Gamefowl Service & Relations Specialist

Cebu City / Pilmico Foods Corporation

The Gamefowl Service and Relations Specialist is responsible for providing technical support to Sales and Game Farm customers in terms of disease control and gamefowl farm management to help generate sales.He is responsible for building and maintaining strong and strategic relationships with prospective, existing gamefowl players, and government st...

Full-time

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Consulting Delivery Lead, Visa Managed Service VCA, Philippines

Pasay City / Visa

Team SummaryVisa Consulting and Analytics (VCA) is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.Our clients span the continuum of companies that participate in the payment...

Full-time

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Customer Experience Researcher

Pasay City / Visa

The Customer Experience Researcher is a role focused on improving the experience of our colleagues through deep analysis of employees’ behaviors, identification of meaningful insights, and the realization of viable improvement opportunities using critical thinking, collaboration, and effective storytelling skills. The role will support the mission...

Full-time

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Client Service Coordinator

Cebu City / QIMA

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

Full-time

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Customer Relations Officer (Part Time), Pasay City

Pasay / Ikano-Retail

About the jobReporting to the Customer Relations Team Leader, this Associate role ensures a positive and joyful shopping experience for all IKEA visitors and customers.Your assignmentYou ensure that customers have a memorable shopping experience in the store for a win-win situation and for repeat business;You handle and resolve customer difficultie...

Full-time

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Service Delivery Coordinator - Time & Labor

Taguig City / AECOM

Job Brief:This role is primarily responsible for providing routine transactional support on assigned time and labor processes to ensure the accurate posting of timecard transactions based on standard processes and in compliance with relevant regulations & policies. Responsibilities & Duties Performs assigned tasks related to times...

Full-time

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Senior Manager, Customer Success - Consumer Panel Analytics

Pasig City / NielsenIQ

The core of this role is to be the strong CPS expert for the Philippines market. Partnering with clients to deliver consumer panel analytics and service that will add value not only to the client business, but the NIQ organization.ResponsibilitiesNew client service leader: Will be the main service person for newly won strategic client. Manage...

Full-time

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Service Desk Analyst (Replacement)

Quezon City, National Capital Region, Philippines / Arch Global Services (Philippines) Inc.

The Support Analyst provides end-user support in creating documentation for recurring tasks as well as assisting the team in setting up user accounts. This person diagnoses, troubleshoots and resolves basic and moderate technical problems. This person operates under defined processes and procedures and makes decisions regarding short-term prioritie...

Full-time

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2024-7188_Software Engineer (Service Now Developer)

Quezon City / Arch Global Services (Philippines) Inc.

The developer is responsible for design, construction and unit testing of ServiceNow Forms. The candidate will collaborate with Business Analysts and SMES to perform detailed requirement analysis. The candidate will provide production implementation and post-production support for ServiceNow Forms and other User Experience aspects of ServiceNow.&#x...

Full-time

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Customer Success Supervisor

Cebu City / QIMA

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.Our goal is to meet and exceed clients’ expectations by acting as trusted advisors supporting their digital transformation.Key Responsibilities include:Standardization, Processes, Tra...

Full-time

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Customer Call Center Representative

Quezon City / Global Medical Virtual Assistants

As a Customer Call Center Representative at Global Medical Virtual Assistants, you will be the primary point of contact for our customers, providing exceptional customer service. You will handle inbound and outbound calls, address customer inquiries, resolve issues efficiently, and ensure customer satisfaction.TASKS: Answer incoming calls promptly...

Full-time

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Service Desk Engineer

Pasig City / IQ-EQ

The Service Desk Engineer position requires a combination of strong troubleshooting, technical, communication, and customer service skills.As a Service Desk Engineer, you are the first point of contact for our colleagues in the business across the globe. Our business relies on you to provide first-class support services to resolve issues...

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Customer Experience Associate

Pasig City / Carousell Group

The Customer Experience Associates will assist our Customer Experience Lead in giving quality customer support to the buyers and sellers of the platform and maintaining the Marketplace Experience of our users. This is an 12-month project-based role in Ortigas, Pasig. Responsibilities:Providing friendly and personal support to the client commun...

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Total 129 customer service job vacancies in pasay city