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We are looking for a Manager, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines. ResponsibilitiesSupport the European markets.Lead a team of O2C associates and specialists, provide guidance to junior/senior team members.Assist in generating invoicing and payments according to partner con...

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Manager, AP Service Delivery

Taguig / Delivery Hero

In the Manager, AP Service Delivery role, you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes, contributing to the financial health and success of our organization. This leadership position offers a dynamic and fast-paced environment, where you can drive excellence in service de...

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Specialist - O2C Service Delivery

Taguig / Delivery Hero

We are looking for a highly motivated Specialist, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.Responsibilities:Perform the bill run process on SAP. You will need to have an understanding of some applications such as SAP, Salesforces, and SQL.Issue the invoice to the customer/vendor time...

Full-time

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Associate/Specialist, AP Service Delivery

Taguig / Delivery Hero

We are looking for an Associate/Specialist, AP Service Delivery to join our growing team in Finance based in our shared service centre in our BGC office!Responsibilities: Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentationReview and verify the accuracy and completeness of all incoming invo...

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Service Delivery Specialist - Time & Labor

Taguig City / AECOM

Job Brief:This role is primarily responsible for providing simple to moderately complex support to the day-to-day time and labor process and ensure the accurate posting of timecard transactions based on relevant policies, regulations, and standard processes.Responsibilities & Duties Performs simple and assigned complex time and labor proce...

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Associate, AP Service Delivery (Direct)

Taguig / Delivery Hero

We are looking for an Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Taguig City, Philippines office!Responsibilities: Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentationReview and verify the accuracy and completeness o...

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Customer Service Associate Level 1 - Supply Chain Order Management

Taguig / Bosch Group

1. Provides Order Management support for the following initially identified processes:Order ProcessingOrder RevisionsStock Enquiry and lead time (Either with existing PO/or no PO)Material MovementOutstanding Report (Admin Task)Completion Invoice Report (Admin Task)2. Ensures and maintains high level of customer service by taking ownership of custom...

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Lead, O2C Service Delivery (EU Shift hours)

Taguig / Delivery Hero

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila, Philippines.This role offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our shared service operations in the EU mark...

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Customer Service Associate (Mobility Services)

Taguig / Bosch Group

Taking responsibility: Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).Correspondence with Public SafetyAnswering Points (emergency control center)Reliable implementation:Fulfillment of Mobility Services requirements.Ensures proper delivery of quantity and quality KPIs

Full-time

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Manager, R2R Service Delivery - Dmart

Taguig / Delivery Hero

Key Responsibilities: Enhances service levels and ensures the team meets quality, volume, and timeliness objectives (SLAs/KPIs).Drives operational excellence through adherence to business needs, budgets, and best practices.Leads initiatives such as UAT approvals, efficiency projects, and the closure of GRC/Internal Audit Action Plans, signifi...

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Customer & Technical Service Associate (Vehicle Digital Topics)

Taguig / Bosch Group

Taking responsibility: You will handle customer enquiries in writing and by telephone in English. You will support customers with their extensive requests concerning various digital topics such as vehicle applications and the like.Think comprehensively: In case of challenges with booked services in the vehicle you are the first point of c...

Full-time

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Customer Service Associate (Level 1 for Power Tools)

Taguig / Bosch Group

Follow up customer callsResponds to customer’s email inquiries in a timely mannerProcess orders, forms, and claimsProvides product and service information to customersManages and updates customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch re...

Full-time

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Korean Customer Service Associate (Entry Level)

Taguig / Bosch Group

Take responsibility: Receives and professionally respond to user inquiries and requests, offer premium services in your daily contact with automobile customers, handles and resolves eCall (emergency calls) and iCall inquiries (Informational services/conceirge)Reliable implementation: Follow up on open cases/ tickets to ensure proper respo...

Full-time

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Customer Service & Marketing Associate ( Entry Level)

Taguig / Bosch Group

Answers incoming phone callsFollow up customer calls where necessaryResponds to customer’s email inquiries in a timely mannerProcess orders, forms, warranty and claimsProvides product and service information to customersManages and updates customer databasesData processing and maintaining accurate Customer and Material Master DataResearch required...

Full-time

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Lead, Service Delivery - EU

Taguig / Delivery Hero

Key Responsibilities:Enhances service levels and ensures the team meets quality, volume, and timeliness objectives (SLAs/KPIs).Drives operational excellence through adherence to business needs, budgets, and best practices.Leads initiatives such as UAT approvals, efficiency projects, and the closure of GRC/Internal Audit Action Plans, significantly...

Full-time

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Specialist, T&E Service Delivery

Taguig / Delivery Hero

We are looking for a highly motivated Travel and Expense Specialist to perform accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrative operations. This role reports to the Manager, T&E Service Delive...

Full-time

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Associate, AP Service Delivery (Direct)

Taguig / Delivery Hero

We are looking for an Associate, AP Service Delivery to join our growing team in Finance based in our shared service centre in our Taguig, Philippines office!Responsibilities: Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentationReview and verify the accuracy and completeness of al...

Full-time

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Lead, AP/T&E Service Delivery

Taguig / Delivery Hero

Responsibilities:PrimaryCollaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs.Ensuring the process complies with any regulations and internal controls/risk management measuresAble to prepare detailed reporting, provide analysis or i...

Full-time

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Service Delivery Sr. Specialist - Time & Labor

Taguig City / AECOM

AECOM GBS Manila is looking for Service Delivery Sr. Specialist - Time & Labor that will oversee the overall timekeeping process. This position will work on a night shift and will go to the office at least once/twice a week.Performs moderately complex to complex time and labor processes to support the overall timekeeping services in compli...

Full-time

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Regional Lead, IT Service Delivery, ETS

Taguig / Delivery Hero

We are looking for a highly-driven and motivated individual to take the role of the Team Lead, Global Service Desk. The role is a key leader in the Global Service Desk (GSD) team in the Enterprise Technology Services' (ETS) organisation. She/he will oversee the operations and performance of the company's global service desk function. This role requ...

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Service Delivery Sr. Coordinator - Time and Labor (Pooling)

Taguig City / AECOM

This role is primarily responsible to provide routine transactional support to the time and labor process and facilitation of accurate timecard transactions.Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.Reviews timesheets and verifies attendance or hours worked.Provides support on the we...

Full-time

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Manager, AP/T&E Service Delivery

Taguig / Delivery Hero

In the Manager, AP Service Delivery role, you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes, contributing to the financial health and success of our organization. This leadership position offers a dynamic and fast-paced environment, where you can drive excellence in service delivery. We...

Full-time

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Customer Service Associate (Mobility Services)

Taguig / Bosch Group

Taking responsibility: Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).Correspondence with Public SafetyAnswering Points (emergency control center)Reliable implementation:Fulfillment of Mobility Services requirements.Ensures proper delivery of quantity and quality KPIs

Full-time

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IT Service Desk Associate (Level 1)

Taguig / Bosch Group

First Level IT support for a global team. e.g. Microsoft Office, Microsoft OutlookCollect, document, resolve and process user incidents and requests via phone/e-mail/chatUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSupport the ITSD Global Team in developing new ways of working

Full-time

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Customer Service Associate - Export Logistics (External)

Taguig / Bosch Group

Receives and issues of Sales and Purchase OrdersReceives booking requests via inbound phone call and/or emailLiaises with customer and Factories pertaining to delivery scheduling, pull-in/push-out request and ensure that SLA are metProcess shipment and booking of orders via SAP systemGenerates shipp...

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Total 72 customer service job vacancies in taguig