A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

A Senior Customer Advocate interacts with clients’ customers to provide them with information to address inquiries regarding products and services. In addition, you deal with and help resolve any customer complaints. At the same time, you provide support to customer advocates and associates on general account needs, queries. Usually, Senior Customer Advocates gather their information and interact with customers via email/chat messages.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Answer client queries with enthusiasm, courtesy, and an open mind.
• Provide excellent customer service in a timely manner.
• Comfortably work with data.
• Support associates with their general queries and needs.
• You will interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism.
• Perform problem tracking and ensure that issues are properly prioritized, documented, tracked, and resolved.
• Ensure proper and timely escalation of issues to meet internal and external expectations.
• Identify opportunities and recommendations for continuous process improvement.
• You are expected to deliver service excellence and maximize customer satisfaction.
• Work with the external team to stay updated on product and service knowledge.

YOU HAVE…

• At least a bachelor’s degree in any field you’re passionate about!
• 2 to 3 years of customer service experience (may it be email, phone, or chat support)
• Advanced knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Experience with CRM 
• 50-60 words per minute typing speed.
• Excellent verbal and written communication skills.
• Strong and effective phone contact handling skills.
• Ability to accept feedback gracefully and with an open mind.
• Advanced understanding of common Customer Experience best practices.
• An ability to understand and communicate complex ideas to customers, both verbally and in written form.

• Customer orientation and ability to adapt/respond to different types of characters.
• Aptitude to quickly learn and navigate new technology, systems, and applications.
• Ability to recognize themes and patterns on customer concerns and identify optimization across processes and tools.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Flexitime
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

Talent Outsourcing Channel is currently seeking a highly motivated and skilled individual to join our team as a Customer Service for Airline Travel (NON-VOICE). As part of our team, you will be responsible for providing exceptional customer service to clients in the airline industry.

As a Customer Service for Airline Travel (NON-VOICE), you will be responsible for answering inquiries, resolving issues, and providing assistance to customers via email, chat, and other written platforms. You will serve as the first point of contact for customers, ensuring their needs are met in a timely and professional manner. Furthermore, you will have the opportunity to collaborate with a diverse team of professionals to deliver outstanding service to our clients.

This position requires a high level of attention to detail, excellent communication skills, and a strong ability to multitask. The ideal candidate should be customer-oriented, solution-focused, and able to remain calm under pressure. Experience in the airline industry is a plus, but not required.

If you are passionate about delivering exceptional customer service and are looking for a challenging yet rewarding opportunity, we would love to hear from you. Join Talent Outsourcing Channel and help us provide top-notch customer support that exceeds our clients' expectations.

Responsibilities

• Respond to customer inquiries and provide assistance via email, chat, and other written platforms
• Ensure prompt and accurate resolution of customer issues
• Collaborate with internal teams to address customer concerns and provide solutions
• Maintain customer records and update databases with relevant information
• Provide product and service information to customers
• Handle customer complaints and provide appropriate solutions

• Good to excellent communication skills

• At least HS/SHS graduate

• Non-voice account

• Multi Chat Assessment and Writing email must be completed

• Preferably with CCE but not required

About the Role

• Reporting to our Customer Experience Lead, your responsibilities include:
• Manage large volumes of incoming emails and social media replies with a customer-first attitude.
• Manage occasional calls (majority of calls handled in Australia)
• Handle customer queries, provide appropriate solutions and follow up to ensure resolution.
• Take the extra mile to engage customers and build a loyal customer base.

To excel in this role, you’ll need

• Proven customer support experience. (2-3 years)
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent communicator, both verbally and in writing. (with a preference for a minimal accent)
• Strong attention to detail and often pick up on things that others would miss
• Ability to stay calm when customers are stressed or upset.

OPEN TO APPLICANTS BASED IN THE PHILIPPINES

Job Title: Paid Advertising Specialist

Location: Remote

Working Hours: TBC

Salary Range: $1500 per month

About the Company:

Support Shepherd is a dynamic and fast-growing company that specializes in headhunting top talent for international clients. We are seeking a highly motivated and talented Paid Advertising Specialist to join our team.

About the Role:

We are currently seeking an experienced Paid Advertising Specialist to join our dynamic team. This role involves developing, executing, and optimizing paid advertising campaigns across multiple platforms, with a focus on YouTube Ads, Webinar or Instagram Ads, and cold outbound strategies.

Responsibilities:

• YouTube Ads:Strategize, script, and launch compelling -YouTube ad campaigns tailored to our target audience, focusing on promoting our trading mentorship services.
• Conduct thorough competitor analysis to identify trends and opportunities for differentiation.
• Optimize campaigns for performance, including testing ad formats, targeting options, and bidding strategies.
• Other Ads (Webinar/Instagram): Develop and implement advertising campaigns for webinars and Instagram, designed to engage potential clients and convert leads into customers.
• Create captivating ad copy and visuals that resonate with our audience and communicate the value of our mentorship program.
• Utilize retargeting strategies to maximize conversion rates and ROI.
• Cold Outbound Strategies:Design and execute cold email and Instagram outbound campaigns to generate leads.
• Setup and manage domains/email warm-ups to ensure high deliverability and engagement rates.
• Establish and monitor key performance indicators (KPIs) for all campaigns, adjusting strategies as needed to achieve goals.
• Write persuasive copy for all campaigns and establish systems for scaling efforts efficiently.
• Explore and implement outbound strategies through Skool, Facebook groups, and direct messaging to expand our reach.

• Minimum of 2+ years of experience in paid advertising, particularly with YouTube Ads or media buying.
• Strong understanding of cold outbound strategies and experience in executing successful email and social media campaigns.
• Proficiency in ad scripting, competitor research, and campaign optimization.
• Excellent copywriting skills with the ability to create compelling ad copy that converts.
• Experience setting up domains/email warm-ups and tracking campaign KPIs.
• Ability to work independently and in a team environment, managing multiple campaigns simultaneously.
• Creative thinker with a data-driven approach to decision-making and scaling.
• Knowledge of trading and financial markets is a plus.

• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• Competitive salary and performance bonuses.
• Flexible working arrangements.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Representative

Working Hours: Monday to Friday 9am to 5pm EST 

Monday to Friday 9pm to 5am PHT

Salary Range: 800-1,200 usd/month

Holidays: TBD

About the company: 
Allows IT professionals to manage and monitor their workstations and servers remotely, from any location worldwide.

Duties and Responsibilities:

• Conducting cold calls to prospective clients from the provided contact list
• Clearly explaining and promoting our services to potential customers
• Attempting to close deals independently whenever feasible
• Forwarding potential customers who require a more in-depth demo or technical discussion to the rest of the team
• Ensuring consistent performance to achieve sales targets

• Minimum of 2 years of experience 
• Proficient in Hubspot
• Should have strong negotiation and communication skills (written & verbal)
• Ability to understand client needs and handle different types of personalities

LOOKING FOR FILIPINO CANDIDATES

Position : Virtual Assistant

Work Hours (Client) : PST 9am-5pm M-F

Work Hours (MNL) : MNL 1am-9am M-F

Holidays : TBD

Pay Range : $800-$1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We specialize in curating unique travel experiences that take our clients off the beaten path. We believe in creating unforgettable journeys that not only inspire but also connect our travelers with the essence of each destination. Our dedicated team works tirelessly to ensure every trip is perfect, offering personalized services that cater to our clients' every need.

The other integral aspect of our business model involves our collaboration with the esteemed campervan manufacturer. We cater to the dreams of aspiring van owners by not only selling them high-quality vans, but also providing them with a unique opportunity to mitigate ownership expenses. We achieve this by enabling these new van owners to earn rental income via our platform. This approach not only makes van ownership more financially viable, but also contributes to our thriving community of travel enthusiasts. 

Duties and Responsibilities:

We are seeking a highly organized and proactive Virtual Assistant to join our dynamic team. This role is crucial in providing comprehensive support across various operational aspects, including customer service, email management, text concierge services, reservation quality control, sales activities, and general administrative tasks. The ideal candidate will be a versatile problem-solver with exceptional communication skills, capable of managing multiple priorities in a fast-paced environment.

• Customer Service Excellence: Deliver outstanding customer service via email and our text concierge line, ensuring all inquiries are addressed promptly and professionally.
• Email Management: Efficiently manage incoming emails, respond to queries, and coordinate with the team to ensure all communication is streamlined and effective.
• Text Concierge Support: Provide instant, personalized assistance to clients through our text concierge service, offering recommendations, answering queries, and ensuring a seamless travel experience.
• Reservation Quality Control: Conduct thorough checks on all reservations to ensure accuracy and adherence to client specifications. Liaise with vendors and partners to resolve any discrepancies.
• Engage in sales-related activities to close new bookings with prospective renters, utilizing persuasive communication and sales techniques to meet and exceed targets.
• Maintaining 5-Star Reviews: Proactively gather feedback and manage online reviews across all platforms, implementing strategies to maintain a 5-star average rating and address any concerns promptly.
• Administrative Support: Assist with various administrative tasks, including but not limited to, data entry, scheduling, and maintaining records.
• Project Assistance: Support the team with ad-hoc projects and initiatives, demonstrating flexibility and a willingness to contribute wherever needed.

Minimum Requirements:

• 2+ years of experience as a Virtual Assistant, Customer Service Representative, or similar role in the travel industry
• Hubspot experience
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Proficient in Google Workspace, and capable of learning new software quickly.
• Ability to work independently with minimal supervision.
• High level of attention to detail and accuracy.
• Flexible with work hours, able to provide support across different time zones.
• Experience in sales or customer-facing roles, with a proven track record of meeting or exceeding targets.

Position: Virtual Assistant and Social Media Management

Working Hours: EST Mo-Thurs (8 hrs), Friday (2 hrrs), Sun (6 hrs)

Holidays: US & PH Regular Holidays

Salary: 1,000 - 2,000 USD per month 

Holiday : US Holidays 

About the company

We are a fully-guided learning journey. 

Our class is for you if you’re ready and willing to step out of the confusion and overwhelm and move into the winner’s arena with confidence and clarity. 

This is for you if you know settling for a low score isn’t an option. Unlike other prep classes, with Masterclass you aren’t lost in a sea of virtual faces. 

Duties and Responsibilities

• Assistance with day-to-day operations and long-term projects for two online education companies. Tasks include but are not limited to:
• Providing customer support via email response
• Engaging with social media followers
• Creating social media content using Canva
• Following detailed instructions to complete project-focused tasks

• MUST have 3 years of experience
• MUST have experience with Canva
• MUST be very comfortable with email communication for customer support. Making sure that you answer the inquiries at hand to completion with the tone and messaging used by the company is critical.
• MUST possess the ability to work on a specific schedule. I host webinars and live classes throughout the year and need support immediately after an event. EA/VA will need to be available for ~1 hour immediately after the event. Schedule for events will be provided with at least two weeks’ notice. These events are twice a week in the months of Jan-March and May-July. Aside from the events, hours for other work are consistent and less rigid.
• MUST be detail-oriented, meticulous, organized, accountable and responsible.
• Familiarity with Notion, Slack, and Loom is a plus
• With good to excellent communication skills, minor is acceptable
• Detail oriented, meticulous, organized, accountable, reponsible. 

MySigrid is seeking a skilled and professional Bilingual Admin Support Specialist fluent in both Spanish and English to support our executive team. The successful candidate will play a crucial role in facilitating effective communication between the executive team and Spanish-speaking clients, partners, and stakeholders.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and on target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

Requirements

As a minimum, we expect candidates to meet the following requirements:

• Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages. 
• Proven experience as an executive assistant or similar role, preferably in a bilingual environment. 
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently. 
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. 
• Attention to detail and high level of accuracy in all tasks. 
• Ability to maintain confidentiality and handle sensitive information with professionalism. 
• Excellent interpersonal skills, with the ability to interact effectively with individuals at all levels. 
• Adaptability and flexibility to respond to changing priorities and deadlines. 
• Bachelor's degree or equivalent work experience preferred. 

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Paid Time Off (PTO) credits.
• HMO Package for the employee and two dependents.
• Medical subsidy.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork and Respect, Proactiveness, Accountability, and Determination.

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Accountant

Working Hours/Shift: M-F 9 AM-5 PM EST

Salary Range: $1200/month- $1600/month

Job Description

• Organize and update financial records as needed (digital and physical)

• Analyze transactions and prepare reports.

• Perform regular, detailed audits to ensure accuracy in financial documents, expenditures and

investments.

• Forecast revenue and analyze profit margins.

• Oversee ledger reconciliation and manage accounts payable/receivable.

• Participate in budgeting processes.

• Brief senior managers regularly on the company’s financial status

• Liaise with Tax Accountants to track tax payments and returns.

• Monitor bookkeeping activities regularly.

• Keep company financial information confidential.

• Establish accounting policies and procedures.

• Stay informed on industry developments and changes in regulations.

Qualifications

• Bachelor’s degree in Accounting or Finance and a CPA certification

• Proven work experience as a Certified Public Accountant or Senior Accountant

• Thorough knowledge of accounting and financial procedures

• Understanding of Generally Accepted Accounting Principles (GAAP)

• Experience with accounting software, like FreshBooks and Zoho

• Advanced MS Excel knowledge (familiarity with formulas, VLOOKUPs and pivot tables)

• Excellent analytical skills with attention to detail

• Integrity, with an ability to handle confidential information

Position: Full Stack Developer

Work Hours (Client): Mondays to Fridays (flexible 8 working hours between 7am-7pm, CST timezone)

Pay Range: $1,500-2,500/month 

About the Company:

Crispy Software Solutions creates custom apps, workflow automation, and machine-learning solutions to help businesses optimize their processes. We leverage no-code and low-code tools and platforms such as Airtable, Zapier, Make.com, WeWeb and Xano to deliver custom software solutions to our clients in a faster and cheaper manner than traditional development. We believe in focusing our time and energy on solving our clients business problems rather than tinkering with servers and constantly upgrading programming libraries. Our #1 goal is to develop and deliver software solutions that are actively used and valued by our clients, rather than creating software that remains unused and gathers dust on the shelf.

Duties and Responsibilities:

• Design, develop, and maintain scalable, high-quality software solutions that meet both client and company standards.
• Build complex databases and backend functions to support software scalability and performance.
• Develop APIs to enable seamless integration with other systems and platforms.
• Integrate third-party APIs and services to enhance the functionality and interoperability of our software solutions.
• Understand and train AI/ML models, and integrate AI/ML platforms with our software solutions to enhance functionality and user experience.
• Create and enhance user interfaces that provide an exceptional user experience, ensuring responsiveness and intuitive design.
• Collaborate with project managers, UX/UI designers, other developers and clients to define requirements, design solutions, and ensure that development timelines are met.
• Stay abreast of emerging technologies and development practices to continually improve product quality and functionality.
• Conduct code/implementation reviews, testing, and debugging to ensure software quality.
• Provide technical support and maintenance for existing applications, interfacing directly with clients where necessary.

• Minimum of 4 years of experience as a Full Stack Developer, with a strong portfolio showcasing your work in both frontend and backend development.
• Above average; minor accent is acceptable
• Proficiency in front-end technologies, including HTML5, CSS3, JavaScript, and frameworks/libraries such as React, Angular, or Vue.js.
• Strong knowledge of JavaScript, including ES6+ syntax, asynchronous programming, and JavaScript design patterns.
• Expertise in backend development, with experience in programming languages such as Python, Ruby, Java, or Node.js.
• Strong experience with database design, implementation, and management, using SQL or NoSQL databases.
• Experience developing, integrating, and securing RESTful APIs, with a strong understanding of web security practices.
• Excellent problem-solving skills and the ability to think analytically.
• Strong communication and teamwork skills, with the ability to work effectively in a collaborative environment.
• Tools: Airtable, Zapier, Make.com, Xano, WeWeb (these are big pluses)

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

As a Talent Management Manager, you will be instrumental in shaping the future of our workforce, focusing on leadership development, learning, and career development, as well as performance management. You will also play a critical role in recruitment marketing and building strategic partnerships with academic institutions to attract and nurture future data center talents like interns or cadet programs.

Key Responsibilities

• Develop and implement a comprehensive leadership development framework that aligns with our business objectives and industry standards.

• Oversee the learning and development initiatives, ensuring they are effective, relevant, and aligned with career progression paths.

• Drive the performance management process, integrating it seamlessly with our talent development strategy.

• Spearhead recruitment marketing strategies to enhance our employer brand, particularly within academic environments.

• Build and maintain strong relationships with universities and educational institutions to develop a pipeline of future talent for internships and graduate programs.

• Use data analytics to measure the impact of talent management initiatives and to make informed decisions for continuous improvement.

• Manage cross-functional projects with a focus on innovation in talent management practices.

• Provide strategic oversight for career development programs to ensure they meet the needs of both the employees and the business.

Qualifications

• Must have a Bachelor's Degree in any related fied of study

• Proven experience in Talent Management, particularly within the technology or data center sector.

• Strong project management skills and the ability to lead strategic initiatives across the organization.

• Proficiency in data analytics with experience in using insights to drive talent strategies.

• Deep knowledge of leadership development, performance management systems, and learning and development best practices.

• Experience in building and maintaining academic partnerships and in designing programs for early-career talent.

• Outstanding communication and interpersonal skills, with the ability to engage and inspire stakeholders at all levels.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Royal Service Supervisor

Are you a service professional with excellent organizational, analytical, and motivational skills? Lead our team of Royal Service Agents who are at the heart of our communication system; experts in all areas able to manage the call center functions and provide seamless service to our Guests and Colleagues.

What you will be doing:

Reporting to the Royal Service Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and supervise all aspects of the Royal Service department and ensure all service standards are followed
• Ensure all colleagues are up to date with “Royal Service” software system
• Train all Royal Service colleagues
• To have a complete knowledge of the hotel’s emergency procedures
• Handle Guest concerns and react quickly, logging and notifying proper areas
• Establish and maintain an effective communication process with all departments, in particular with Front Office, Housekeeping and Engineering
• Attend regularly scheduled departmental meeting
• Schedule colleagues in accordance with the departmental budget
• Balance operational and Colleague needs
• Follow all safety policies
• Other duties as assigned

• Assist customers in making airline reservations and bookings
• Handle customer inquiries and provide accurate information regarding flight schedules, fares, and travel policies
• Resolve customer issues and concerns in a timely and professional manner
• Process customer requests for ticket changes, refunds, and cancellations
• Ensure high levels of customer satisfaction through excellent service delivery
• Maintain detailed and accurate records of customer interactions

• Monitor and optimize service delivery performance: Track key metrics, identify areas for improvement, and implement initiatives to drive service quality and efficiency.
• Own critical incidents: Take ownership of complex issues, coordinate resolution efforts, and ensure effective communication with stakeholders throughout the process.
• Develop deep understanding of service delivery: Analyze projects and processes to gain insights into scope, challenges, and potential optimization opportunities.
• Lead service improvement initiatives: Design and implement strategies to enhance service delivery, including automation, runbook creation, and L3 collaboration.
• Optimize the L2 support team: Implement a shared services model through cross-skilling and training, leading to cost savings and improved resource utilization.
• Foster continuous improvement: Analyze internal and external processes to identify and implement strategies for service delivery optimization.
• Drive accountability and ownership: Ensure the L2 support team meets service level agreements (SLAs) and customer expectations, proactively driving future demand.
• Collaborate with stakeholders: Maintain effective communication and collaboration with internal teams (L3 support, network, development) and external vendors.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Key Accountabilities:

1. Manage the Headcount monthly reports for accurate inventory forecasting.
2. Perform yearly and quarterly projections to ensure inventory levels meet business demands.
3. Plan capacity for new hires (NH) and terminations to optimize asset utilization.
4. Supervise the entire order lifecycle from quotation to delivery, ensuring compliance with organizational standards and customer satisfaction.
5. Design and implement robust data management and reporting strategies to enhance decision-making and performance tracking.
6. Develop and refine DaaS-related processes and policies, driving continuous improvement and adherence to best practices and compliance standards.

Key duties:

1. Handle quotation requests, AR submissions, PR creation, and the subsequent follow-up on these items.
2. Coordinate delivery schedules, ensuring timely receipt and distribution of IT assets.
3. Regularly update and maintain a comprehensive database of all IT assets, conducting data verification and correction as needed.
4. Generate regular reports on DaaS operations, maintaining high standards of data quality and sanity.
5. Analyse reports to identify trends and actionable insights for inventory and order management.
6. Execute the disposal of IT assets, coordinate insurance claims, and manage the logistics of asset returns and replacements.
7. Facilitate remote asset repairs, coordinating with technical teams and service providers.
8. Assist operational leads in ensuring SLA compliance and effective resource allocation.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Are you a creative and experienced marketer looking for a new challenge? We're seeking a talented individual to join our team and help take our email marketing efforts to the next level. As our Email Marketing Specialist, you'll be responsible for developing and executing email campaigns that engage our audience and drive sales.

We're looking for someone who is passionate about creating visually stunning email templates that grab the reader's attention, and who has a keen eye for detail to ensure that our brand standards are consistently met. In this role, you'll have the opportunity to develop and implement automated email flows, analyze campaign performance, and suggest improvements for future campaigns.

Position: Email Marketing Specialist

Working Hours: Monday to Friday, 9 am - 5 pm, EST

Monthly Salary: Up to 1,200 USD/mo (Depending on the interview result and client’s approval)

Benefits: TBC

About the Company:

A company that focuses on designing monograms, fonts, and logos for both print and embroidery purposes.

Responsibilities

• Create automated flows
• Design and implement email campaigns
• Ensure mobile-friendly email templates
• Create email templates using graphics and brand assets
• Analyze campaign performance and suggest improvements
• Report on sales revenue generated from email marketing
• Ensure emails are created in alignment with brand standards

• At least 2+ years of experience
• Tool: Klaviyo (required), Shopify, Illustrator (nice-to-haves)
• Good communications and written experience
• Female only
• Portfolio is required

Salary: P35,000 to P40,000 (Monthly Package)

Schedule: Monday – Friday (8:00 AM - 5:00 PM AEST)

What are we looking for?

Skills Required:

• A minimum of 2 years of experience in a customer-facing role, preferably in customer support, service, or help desk, and ideally within the financial industry.
• Prior experience in lending, particularly in a consumer-facing or phone-based capacity, with a preference for Australian mortgage lending.
• An exceptional communicator with outstanding customer service skills, strong interpersonal abilities, and excellent organizational skills. Proactive and solution-oriented mindset.

What will you do?

Inbound / Outbound Calls

• Ensures timely response to inbound calls.
• Efficiently resolves inquiries by addressing the root cause to meet customer needs.
• Initiates outbound calls as needed to address customer concerns.
• Adopts a "First Time Right" approach to resolve inquiries promptly whenever feasible.

Help Desk Ticket Management

• Supervise and oversee email and live chat communications.
• Handle a queue of support tickets with conflicting priorities.
• Investigate, address, or prioritize tickets using outbound calls, emails, or chats.
• Elevate tickets to the appropriate internal team or third-party partner with all relevant details when necessary.
• Keep customers informed about ongoing issues in a consistent and timely manner following SLAs.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (1x day/ month, Office-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Position : Executive Assistant

Working Hours : M-F 9AM to 5PM EST| 10PM to 6AM PHT

Salary range : 1000 to 1500 USD 

ABOUT THE COMPANY: 

Founded on the idea that, with real-world data and artificial intelligence, we could efficiently and accurately predict and prevent incidents that threaten critical infrastructure, workers, the community, and the environment.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Calendar and schedule management
• Travel bookings and accommodations
• Email Management
• Arranging and coordinating meetings, including preparing agendas, taking minutes, and ensuring necessary resources are available.
• Other EA tasks
• Serving as a point of contact between the executive and other staff members, clients, stakeholders, and external parties.
• This person will most likely assist 2-3 people with their schedules/calendar management

• Previous experience as an Executive Assistant for a US-based client/company is required
• Proficient in using Google Workspace
• Excellent written and verbal communication skills 
• Attention to detail

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Bookkeeper

Working hours: Flexible but should be available during EST 1-3 times a month.

Holiday/s : US and/or PH Holidays

Salary Range: USD 700 - 800/month

About the company:

We are passionate about manufacturing custom-printed wallpaper and murals for commercial, healthcare, and hospitality interiors worldwide. We believe in providing a complete wallcovering solution for all commercial establishments, and we continuously strive to capture a larger market share by expanding our offerings.

While our foundation lies in digitally printed products, we have extended our capabilities to include screen printing and gravure printing techniques. This enhancement allows us to offer a wider range of options to our clients, catering to their specific project needs. By understanding the budget, deadline, and quantity requirements of each prospect, we can develop a tailored solution that meets their unique specifications.

About the role:

We are seeking a skilled and detail-oriented Bookkeeper to join our team and oversee the financial records of our business. The ideal candidate will be responsible for managing and maintaining accurate accounting records, reconciling accounts, and coordinating financial reports for our CPA.

Duties and responsibilities:

• Maintain accurate and up-to-date financial records using Quickbooks
• Process accounts payable and accounts receivable transactions in a timely manner.
• Reconcile bank statements and credit card statements.
• Monitor and track expenses, ensuring adherence to budgetary guidelines.
• Assist in the preparation of financial reports, including profit and loss statements, balance sheets, and cash flow statements.
• Collaborate with the CPA to provide necessary documentation and support for tax filings.
• Identify and resolve discrepancies or errors in financial records.
• Stay informed about relevant accounting regulations and best practices.

• No years of experience is required (but having the experience and being proficient in using QuickBooks is a big PLUS)
• Proficiency in accounting software and MS Excel.
• Strong understanding of accounting principles and practices.
• Excellent attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines.
• Effective communication and interpersonal skills.
• Bachelor's degree in Accounting, Finance, or related field (preferred).
• Professional certification (e.g., Certified Bookkeeper) is a plus.

We are looking for candidates with experience in leasing tools such as ShowMojo, Tenant Turner, Rently, etc. If you also have experience with property management softwares such as AppFolio, Propertyware, Buildium, etc, then please apply.

This is a completely REMOTE job. Never commute nor get snarled in rush hour traffic again.

ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: hello.showmojo.com

Values

ShowMojo strives to connect individuals that closely align with our values:

• Do you have the confidence to exchange opinions in an open environment with respectful candor?
• Are you self-directed and able to proactively solve problems?
• Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?

If this resonates with your personal values, we would like to have a career discussion with you.

Overview

We are looking for smart, articulate, tech-savvy professionals who enjoy solving customer problems. Property management or real estate experience is required for this position. We will help you get up to speed on the domain.

You'll be expected to leverage your analytical skills and understanding of technology as you assist new and current customers. You'll help new customers integrate ShowMojo into their business, configuring the system to their needs. And you'll help current customers make the most of ShowMojo as their business evolves.

You will be expected to dig through sometimes complicated details and actively help resolve customer problems. You will need to grow into a domain expert in our cutting-edge leasing platform. We will help you get there.

You must:

• Be extremely capable and comfortable with the use of new technology, online communication platforms, and learning new systems. For example, experience with online tools such as Slack, Wikis, spreadsheets, Join.me, Zoom, WebEx, FreshDesk, Zendesk, Salesforce, Quickbooks Online and the like (these are only examples, not systems you will use).
• Be ready to read through multiple pages of documentation -- and apply deductive reasoning -- to find the right answer to a customer issue.
• Be able to provide expert-level support to customers around ShowMojo's continually expanding product and service offerings.
• Be able to explain complicated concepts (related to leasing automation and emerging leasing best practices) in simple, user-friendly terms.
• Display a high level of professionalism and compassion when working with each account on sensitive matters.
• Assist with the creation and updates to team processes and knowledge bases.
• Serve as the primary ShowMojo contact for high-value customer groups.
• Own ongoing analytical assignments, or one-off-projects, aimed at improving the performance of the operations team or ShowMojo system.
• Act as a senior member of the operations team, mentoring junior members.
• Have a quiet office (home or elsewhere) with a strong internet connection and a newer computer.
• Experience with using ShowMojo platform is a big plus.
• Experience with using other leasing platforms such as Tenant Turner, Rently, Appfolio, Buildium, Rent Manager is also a plus.

Rate starts at $10 per hour.

Position : Bookkeeper 

Working Hours : Monday-Friday, 9AM-5PM  Central Standard Time

Salary Range : $1200-$1500

Duties and Responsibilities:

• Perform daily accounting functions for various entities– reconcile bank accounts, track and record bank transfers

• Cash Management – including but not limited to amounts needed for expenses, capital items, and debt service.

• Investigate cash variances between the bank and general ledger

• Conduct the accounts payable process for various entities - review and input invoices for check runs, to ensure everything is coded accurately and payments are made timely to vendors. Payables are processed twice a month.

• Maintain monthly schedules for recording journal entries for contract services, taxes, utilities, insurance, etc

• Coordinate and review invoices for annual property tax assessments

• Review and send out monthly billing to tenants

• Deposit and record monthly rent from tenants

• Reconcile tenant security deposits

• Prepare and review monthly financial reports for various entities – balance sheet, profit & loss statement, trial balance, reconciliation, general ledger

• Prepare fixed asset roll forwards, liabilities, debt and other assets

• Quarterly Cash Flow Projections

• Annual operating budget review

• Monitor accounting email

• Administrative functions – included but not limited to:

o o Monitor fax transmittals

o Assist with opening mail and distributing

o Other miscellaneous jobs/ special projects as requested

•  1-3 years of previous accounting and accounts payable/receivable experience

• Experience with Sage 50 Accounting or QuickBooks Online. 

• Proficient in Microsoft Office Tools. 

• Effective communicator and organized. 

• Detail and deadline oriented

• Good analytical and problem solving skills

• Time Management.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Inventory Planner
Schedule: Mon-Fri, 9AM - 6PM EST
Salary Range: $800-1,500
Holidays: US National Holidays

About the Company:

A frozen food delivery company.

About the Role:

This role will monitor the KPIs for inventory and logistics for depots across the USA within the Supply Chain Logistics Department. The role involves providing proactive recommendations for inventory fulfillment to maintain healthy inventory levels and prevent stockouts. The ideal candidate possesses strong analytical skills, and proficiency in Excel, is a fast learner, independent, and has excellent communication abilities.

Responsibilities:

• Oversee and monitor inventory and Logistics KPIs for various Depots across USA.
• Ensure proactive suggestions and strategies for inventory fulfillment.
• Maintain a healthy inventory and prevent out of stocks through efficient management.
• Contribute to meeting and possibly exceeding our service and inventory KPI's.
• Analyze sales trends and historical data to forecast demand for products
• Order inventory from suppliers and ensure timely and cost-effective delivery
• Monitor inventory levels and adjust orders to prevent stock-outs or overstocking
• Develop and maintain inventory reports and other relevant documentation
• Coordinate with sales and marketing teams to ensure inventory levels meet demand
• Continuously review and improve inventory management processes to optimize business performance

Qualifications:

• Strong analytical skills and the ability to translate complex data into actionable insights.
• Proficiency in Excel, Power Point, Microsoft Outlook, and Power BI
• 1 to 2 years of experience in a relevant field
• Bachelor's degree in Business Administration, Operations Management, or a related field
• Strong knowledge of inventory management best practices, including forecasting demand, ordering inventory, and managing inventory levels
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience with inventory management software, such as SAP or Oracle, is preferred

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : SALES DEVELOPMENT REPRESENTATIVE

Work Hours : Mon to Fri 8am to 6pm CST (can be flexible)
Holidays : New Years Day - January 1st, Good Friday, Easter, US Independence Day - July 4th, Thanksgiving- Nov,  Christmas Eve - Dec 24th, Christmas Day - Dec 25th

Pay Range : $ 900 - 1,500USD per month

About the role:

We are seeking a goal-driven individual for the role of Sales Development Representative. In this position, your primary responsibility will be to use various sales strategies to attract new customers.

Duties and Responsibilities:

• Book initial appointments
• Do cold and warm outreach
• Conduct research to identify potential leads within the target market
• Qualify leads by understanding their business needs, challenges, and potential fit for company's services
• Keep accurate records of all lead interactions and activities in the CRM system.
• Assist the sales team by providing insights into the needs and preferences of prospective clients.

• Atleast 2 years of experience in sales, lead generation, or a similar role
• Proficient in GSuite
• Working experience in HubSpot
• Strong problem-solving abilities and a results-driven mindset.
• Ability to work in a fast-paced, target-oriented environment.
• Familiarity with CRM software and lead management tools is a plus.
• Excellent Communication Skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: Power BI Business Analyst

Salary Range: 1500 USD to 1800 USD

Schedule: M-F, flexible working hours and overlap of 4 hours for client calls, EST timezone (9am-5pm is the company operating hours)

About the Client

 We are a Power BI consulting firm focused specifically on supporting financial planning and analysis. We build and market products using the Microsoft Power Platform to support teams involved in financial reporting, business planning, financial management, and analysis.

This is a very special time for the company as we are experiencing a lot of growth and our customers are excited about what we have to offer.

About the Role

We are hiring a Power BI Consultant (Analyst) to build financial reporting and planning tools for our clients (finance teams).

The successful candidate will be able to balance three main categories of work:

Power BI and SQL: the candidate must have strong skills with Power BI (including DAX

and Power Query) and SQL, as they will be building and managing complex financial

reporting and planning solutions for our clients

Financial Analysis: the candidate must be strongly conversant with financial analysis;

they must be very familiar with common financial reports including income statements,

cash flow statements, balance sheets, accounts receivable/payable, and basic

accounting principles

Communication: the candidate must be able to communicate clearly as they will be

engaging with our US-based clients (verbally and written)

Responsibilities:

• Meeting with clients to collect and define requirements for financial reporting and planning solutions
• Building aesthetically appealing, accurate, effective financial reporting and planning solutions using Power BI (and the Microsoft Power Platform)
• Build data modeling solutions (in Power BI, Power Query, SQL) to solve client business reporting and planning needs
• QA Testing, analyzing, and troubleshooting Power BI solutions throughout the project lifecycle
• Demonstrating solutions to clients, incorporating feedback from clients, answering client questions, and guiding the client throughout the project lifecycle
• Reconciling data with source databases to ensure accuracy; reconciling calculations and measures
• Troubleshooting and managing issues with dashboards and similar tools; providing ongoing support for solutions we provide our customers

Requirements:

• At least 5 years of relevant experience.
• Above average to excellent communication skills
• Proficient in Power BI, DAX, SQL, and Data Modeling.
• Strong understanding of how businesses analyze cash flow, income statements, and balance sheets.
• Familiarity with financial reporting and its alignment with business objectives.