"LOOKING FOR FILIPINOS CURRENTLY RESIDING IN THE PHILIPPINES"!!!

Working Hours : M -F, flexible 8 working hours, 2 hrs overlap to meet with client, EST

Salary Range : 1500 - 2000 USD

Holiday : TBD

Duties and Responsibilities: 

• Writing backend systems with Python using the FastAPI framework.

Qualifications: 

• Minimum 3 years of experience in Back End developer using Python
• Above Average to Excellent communication skills; minor accent is acceptable
• Has some minor frontend web experience. - Nice to have, but similar to our desire for the frontend developer to have some backend experience/interest.
• Must have high energy, detail oriented, and takes initiative

The Tech Stack: 

•  Language - Python
• Backend Framework - FastAPI
• Database - PostgreSQL
• interested in AI - Uses AI copilots

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Graphic Designer

Work Hours (Client): M-F, 9 AM to 5 PM, PST

Pay Range :$ 1,000 - 1,300 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Website Design/UI/UX Optimization:
• Design and conceptualize visually engaging and user-friendly website layouts and interfaces. And ensure website designs align with the overall brand aesthetics and messaging.

• Digital Design: 
• Creating visually stunning graphics for website banners, product pages, and other digital assets.

• Design engaging social media visuals for various platforms to promote products and brand awareness.

• Email Campaign Design:
• Design visually appealing and on-brand email templates for various campaigns, including promotional offers, product launches, and newsletters.

• Print Design:
• Design print materials such as brochures, catalogs, packaging, and promotional materials.

• At least 2 years of experience 
• Proficient with Adobe Creative Suite, Figma, and Canva
• A copy or provide a link to your portfolio, showcasing your previous works
• Above-average communication skills

LOOKING FOR CANDIDATES BASED IN THE PHILIPPINES ONLY

Position: Operations Manager

Work Hours: M-F, 9am-5pm EST

Pay Range: $900-$1,500

About Support Shepherd:

Support Shepherd is a rapidly growing customer support outsourcing company that provides top-notch customer service solutions to businesses of all sizes. We are known for our exceptional customer service and commitment to helping businesses succeed.

We are looking for an Operations Manager who will be instrumental in managing our business operations, ensuring efficient project delivery, and maintaining high client satisfaction. The ideal candidate will be responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.

Responsibilities:

• Responsible for overseeing project management, building internal tools (Notion, Asana, CRM), and performing administrative tasks, alongside playing a key role in strategic planning and process optimization.
• Manage the full lifecycle of project management, from initiation to closure, ensuring timely and quality delivery of services.
• Oversee internal relationship management, including onboarding, and communication.
• Efficiently handle and integrate business operations tools such as Notion, Asana, and CRM systems.
• Conduct client feedback collection and analysis, fostering continuous improvement.
• Handle day-to-day administrative tasks and support the team in operational needs.
• Participate in strategic planning and execute business strategies.
• Manage HR responsibilities, including recruitment, onboarding, and staff development.
• Setup marketing and sales processes such as build newsletter/blog content calendar, assist with organizing marketing content

• Minimum 2 years of experience (Well rounded who can implement business processes)
• Proven experience in operations management, preferably in a professional services environment.
• Strong understanding of project management principles and experience in managing complex projects.
• Proficiency in using project management tools (e.g., Asana) and CRM systems; Google Workspace, Hubspot (big plus), and Notion (big plus)
• Excellent organizational, leadership, and decision-making skills.
• Strong communication and interpersonal abilities (Above Average to Excellent)
• Ability to analyze data and provide insights for improvement.
• Experience in managing client relationships and understanding of customer service principles.
• Nice to have interest in cybersecurity and tech focused.

Holiday: TBD

Position: Executive Assistant

Salary Range: 800 – 1,000 USD per month

Working Schedule: Monday - Friday (EST) 9:30 AM - 5:30 PM

Company Overview:

As a leading SaaS company experiencing rapid growth, we are seeking an Executive Assistant with a

strong operational background to support our CEO. This pivotal role, reporting to the Chief of Staff,

requires a blend of administrative excellence and operational acumen.

Job Description:

The Executive Assistant will provide comprehensive support to our CEO, encompassing a wide range of

responsibilities. This role is ideal for someone who is not only adept in traditional executive assistant

duties but also possesses a strong inclination towards operations and data analysis.

Key Responsibilities:

● Manage email inboxes, calendars, and scheduling with efficiency and foresight.

● Conduct comprehensive research projects, contributing valuable insights for business growth.

● Arrange travel, reservations, and logistical support with precision.

● Handle data entry and invoice payments with accuracy.

● Draft, edit, and proofread various documents, ensuring high standards of professionalism.

● Coordinate and execute events and special projects, demonstrating exceptional organizational

skills.

● Tackle diverse challenges, including HR, operations, finance, and sales-related projects.

● Perform manual tasks such as material duplication and detailed sales list research.

● Comfortably handle spreadsheets, Excel, and data analysis tasks, demonstrating proficiency in

numbers and data interpretation.

● Proactively identify opportunities to streamline processes and reduce workload for the CEO and

Chief of Staff.

● Maintain discretion and confidentiality across all business matters.

Requirements:

● A minimum of 3 years of experience as an Executive Assistant, ideally in a high-growth SaaS

environment and with U.S.-based CEOs.

● Proficiency in Google Suite, MS Office (especially Excel), and familiarity with modern tech stacks

such as HubSpot, Heap, Stripe, and Rippling.

● Strong capabilities in managing and analyzing data using spreadsheets and various analytical tools.

● Excellent communication skills, both in writing and verbally, with a meticulous eye for detail.

● Demonstrated ability in multitasking, time management, and organizational excellence.

● Positive, adaptable, and proactive mindset, thriving in a fast-paced and evolving environment.

● A unique blend of administrative and operational skills, akin to an operations associate/analyst

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Customer Success Analyst

Working hours: Flexible (8 hours/day)

Holiday/s: US and/or PH Holidays

Salary Range: $1,000 - 1,500/month

About the company:

The company is a tech start-up focused on changing the affordable housing industry by creating a SaaS platform designed to fully automate processes key to property owners, while also helping more people to get into affordable housing faster. Our SaaS platform offers a true double bottom line – reduced costs for property owners and improved outcomes for residents.

We are a team of entrepreneurially minded and proactive self-starters who are excited to transform the affordable housing industry. We care deeply about our customers, fostering a culture of respect and accountability, continuously improving, and working in a manner that is urgent but detailed. 

About the role:

The company is seeking a Customer Experience Analyst to join our team.  You will work on a team interacting with the company's customers and end users - affordable housing property owners and residents/applicants.  Your primary role will be to gather resident or applicant information, answer questions about the affordable housing process or the Company Plaform, and complete calculations required for compliance documentation. You will be an integral part of the team gathering user feedback that will directly shape our product roadmap and operations processes. As you become more proficient on our platform, you will have the opportunity to assist in customer implementations and training as we roll out our platform nationwide.

Duties and responsibilities:

• Support customer implementations, including customer the company's Platform configuration, form mapping, processing unit/rent rolls, and program research
• Guide customers in their use of the app in order to improve adoption and increase the efficiency of their workflows
• Monitor and analyze user behavior to track and improve user adoption
• Help report bugs to the engineering team and work with other team members to urgently resolve issues and test solves
• Provide feedback and define internal processes and best practices to improve customer experience
• Develop and improve customer-facing tools and documentation for more scalable, self-service learning
• Use the company's proprietary platform, request and review resident/applicant documents for household composition, income, and assets to determine eligibility for affordable housing
• Other tasks - this is a start-up; you will be asked to jump into many tasks way outside your job description!

Minimum Qualifications

• Experience: No experience required! Entry level
• Bachelor’s degree or equivalent practical experience

Preferred Qualifications

• Experience or internships with customer management
• Knowledge of affordable housing programs
• Excellent communication and presentation skills, both written and verbal
• Interest in technology and ability to quickly learn new software

What We’re Looking For

• Ability to effectively operate with motivation and flexibility in a fast-paced, constantly evolving team environment
• We, not I, mentality
• Ability to handle stressful situations appropriately
• Ability to understand and seek out others' perspectives

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

• Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.
• Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically No Relevant Experience Required

Preferred Qualifications

• Typically Minimum 2 Years Relevant Exp
• Previous customer service experience

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
• Computer Skills - Basic computer skills
• Industry Knowledge - Ability to develop basic payments industry knowledge
• Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

What you will do:

• Participates in driving productivity, profitability, and customer satisfaction for assigned customer(s) through the order life cycle.
• Partners with branch service teams to manage resources to meet contractual obligations.
• Provides accurate and prompt order management. Implements short and long range account plans to achieve management, financial, and customer objectives.
• In charge in providing assistance and support in the on-time completion of projects and ensuring that they are within budget.
• Defines project milestones, monitor and control project budget consumption and schedule, analyze progress reported against work schedules and recommend actions to improve progress.
• Provide analysis of data and reports
• Responsible for handling administrative tasks of the Project Execution Team.
• Perform on-going schedule tracking and analysis.
• Conducts Project Post-Mortem Analysis and Reporting.
• Perform project management functions

What we look for:

• Graduate of any 4-year course
• Knowledge in Microsoft Office
• Good communication skills, detailed oriented, can work well with a team and works under minimal supervision
• Must have at least 4 years of relevant work experience

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Procurement Operations

• Purchasing of products and services
• Management of purchase requests.
• Verification of purchase requests for appropriate approvals, pricing, quantities, descriptions, and process and ensures correctness.
• Conversation of purchase request / Order placement and complete order processing.
• Review open PR-reports on a weekly basis to ensure timely conversion to PO.
• Contact vendors to follow-up on existing orders to determine status of delivery dates, quantities and method of shipment.
• Verification of order confirmation.
• Verification of contract fulfilment via contract partner.
• Communicate all critical delivery delays/issues with the appropriate clinic/plant and Category Manager (if applicable).
• Support AP SSC (shared service centre) by following up with requestors for missing GRs and clarifying invoice issues with vendors as needed.
• Assist in the resolution of payment issues helping to address vendor name and address, price and quantity discrepancies with invoices and POs.
• Follow up with vendors to ensure credit memos are received from supplier when products are returned or scrapped.
• Research and review open PO-reports on a weekly basis to ensure accuracy of reports and to determine if materials are overdue.
• Assist in facilitating purchase order changes as needed for shortages, price and terms adjustment.
• Escalate issues to supervisor/manager for resolution, as deemed necessary.

Execution of administrative activities related to purchasing

• Execution of internal/ external correspondence.
• Maintain vendor relations through direct personal contact, phone, or written correspondence.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

What you’ll do

Primary contact for a specified list of clients, who have transitioned to our Customer Care Team for support using a combination of D365 Finance, Supply chain, Project Management & Accounting (PMA) and Project Operations.

• Manage all incoming requests and issues, prioritize and triage accordingly, then resolve or collaborate with other resources to resolve the requests and issues.
• Maintain open issue status and communication on open issues with the client and become their overall advocate for services 
• Promote the values of our company.

Qualifications

What you’ll bring

Your technical experience should include:

• Experience as a D365 F&O or AX Consultant in implementation or support.
• Up to date D365 MSFT certifications 
• Knowledge / experience with Project Accounting / Services Industry.
• Accounting background a plus.
• Strong knowledge of business processes.
• Bachelor’s or advanced degree in business-related field (preferred).
• Ability to work independently and collaboratively.
• Willingness to learn and be challenged.

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

Position : Data Entry

Work Hours (Client) : 8am to 5pm PST | M - F

Work Hours (MNL) : 12am to 9am PST | M - F

Holidays :       TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

Company is a Los Angeles-based intelligence platform that helps biopharma companies & investors make better decisions by automating manual processes and allowing them to run novel analyses. Today, biotech analysis is a cumbersome, limited and error-prone process despite significant investment hinging on their output. Sleuth will be building the infrastructure upon which more rigorous analyses & data aggregation will be built, changing the way that diligence & research is done in the bioeconomy. 

Duties and Responsibilities:

1. Data Entry:

• Enter and update clinical trial information into designated templates / spreadsheets.
• Ensure accuracy and completeness of data, adhering to established standards and guidelines.

• Conduct thorough desktop research to gather relevant information
• Leverage public & proprietary resources, including clinicaltrials.gov, PubMed, PDF reports and databases

• Perform quality checks on entered data to identify and correct any discrepancies.
• Collaborate with cross-functional teams to ensure data integrity and consistency

Minimum Requirements:

• Bachelor's degree in a relevant field (e.g., life sciences, data management, information technology) would be a plus
• Experience in data entry or a related role, preferably within the biopharma or healthcare industry is a plus
• Familiarity with clinical trial processes and terminology is a plus
• Strong research skills and the ability to extract information from scientific publications.
• Detail-oriented with excellent organizational and time-management skills.
• Proficiency in using data entry tools and software (i.e. Google Sheets, Excel, Slack, Zoom, Adobe, etc.).
• Ability to set up basic VPN to setup location in the US would be helpful 
• Above Average English Communication Skills

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Business Development Representative

Work Hours: Mon to Fri, 9AM – 5PM CST|11PM – 7AM Philippine time

Pay Range: $900 - $1500 monthly

Lead Generation

• Proactively identify and generate leads through market research and strategic outreach.
• Utilize various channels to identify potential clients and opportunities.

Cold Calls/Emails

• Initiate and engage in effective cold calling and email campaigns to establish connections with prospective clients.

Qualify Leads

• Evaluate and qualify leads based on established criteria.
• Work closely with the sales team to ensure alignment on lead qualification standards.

Schedule Meetings

• Maintain an organized calendar to optimize meeting schedules and maximize productivity.

Has 3-5 years of experience

• Proven track record in business development or a related field.
• Demonstrated success in generating and converting leads into business opportunities.

CRM Tools

• Proficient in the use of Customer Relationship Management (CRM) tools.

Communication Skills

• Strong verbal and written communication skills.

Resourcefulness

• Demonstrated resourcefulness in approaching challenges and finding innovative solutions.
• Proactive in seeking new opportunities and staying ahead in industry trends.

Position                           : Search Marketer

Working Hours           : M-F, 9AM - 6PM EST (10PM-7AM PHT)

Holidays                     : US or PH Holidays

Salary Range                        : 900-1,500 USD/month

About the Company

The company is a creative marketing agency and business consultancy. Their mission is to help business leaders communicate their vision with clarity and creativity so their teams + clients can reconnect to the heart behind their work. This role is designed to bring execution to our proactive marketing efforts.

About you

The best candidate for this role is someone who is detailed, consistent and trustworthy. They keep track of the details by taking excellent notes. They possess a data-driven, analytical mindset, and communicate with clarity. They’re both a doer and a learner. They’ve expertise in owning search marketing campaigns with SEO and Google Ads. Experience with technical reporting (Google Analytics, Search Console and End-to-End tracking a plus.)

Main Responsibilities

• SEO
• Conduct keyword research using Ahrefs
• Aggregate keyword data in Google Sheets so that it is clear and presentable to clients
• Create/Optimize content outlines using a combination of Ahrefs and SurferSEO
• Evaluate content length, keyword density, and recommendations for outline
• Evaluate existing content focusing on H1, Title Tag and Meta Descriptions
• Optimize existing content using internal and external linking
• Google Ads
• Conduct keyword research to identify potential paid keywords using Ahrefs
• Audit existing Google Ads accounts to identify inefficiencies and opportunities for growth
• Build remarketing campaigns
• Build search marketing campaigns and optimize weekly for ~15 clients
• Familiarity with Google Ad Grant a plus
• Systems and Tools
• Ahrefs experience required
• Google Suite experience required
• ChatGPT familiarity a plus
• Setup Google Search Console for new and existing sites
• Setup Google Analytics for new and existing sites
• Setup Google Tag Manager and implement tags for Meta, LinkedIn, X, and Google (Analytics, etc.) for new and existing sites
• Build Google Data Studio reports to communicate growth of Search Marketing Efforts
• Familiarity and demonstrated experience setting up End-to-End tracking using UTM Parameters and hidden fields to pass UTMs into a CRM (Hubspot and other) a plus

Tools to use 

• Wordpress 
• Google Suite ( (Analytics, Search Console, Looker Studio, and Google Ads)
• Ahrefs
• SurferSEO
• ChatGPT
• Hubspot
• Asana
• Elementor and/or Webflow

• Previous Experience as a Search Marketer managing SEO and Google Ads campaigns
• Wordpress / Webflow Experience
• Google Suite Experience required (Analytics, Search Console, Looker Studio, and Google Ads)
• Managed Google Search Ads with a consistent monthly spend over ~$25k