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Manila / Digitsonly

Join a visionary founder behind five groundbreaking digital product businesses in the last 14 years, now leading a new venture experiencing meteoric growth of over 20% monthly. As a Customer Service Manager, you'll elevate our customer service operations across multiple platforms, manage a dynamic team, and contribute to our long-term goal of expan...

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Employee Services Coordinator - Pre-Hire Support

Taguig City / AECOM

• Familiar with more advanced concepts, practices, and procedures within a particular field. • Employee organizes and carries out most assignments in accordance with standard practices, instructions, or previous training. • May assist with department initiatives and projects by performing advanced research and/or analysis. Advance appro...

Full-time

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Team Manager | BFS - Customer Service

Mabalacat / Sutherland

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitiesAccomplish weekly deliverables, such as:Coachin...

Full-time

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Application Support Specialist (US Travel Services Distribution, Home-based)

Mandaluyong / ConnectOS

Salary: P 60,000-90,000 (Monthly Package)Schedule: Monday – Friday? (09:00 PM - 06:00 AM Local Time)What are we looking for?Skills Required: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred). At least 1-2 years of experience in a technical support role, preferably with exposure to APIs and web services. E...

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Telemedicine Patient Care Coordinator - 0066

Manila / Pearl

About Pearl:At Pearl, we pride ourselves on cultivating top-tier talent and redefining overseas hiring. Through our rigorous qualification program and exclusive upskilling opportunities, we empower our candidates to thrive in high-profile roles. Join us as we revolutionize the tech industry and connect exceptional individuals with top-notch compani...

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Global Support Coordinator (Nightshift)

Manila / Allegis Global Solutions

The Global Support Coordinator is responsible for working closely with the AGS Technology Analysts and the AGS Program Management Offices (PMO) teams to successfully support various activities critical to our AGS program’s day-to-day success. This position includes developing a strong partnership with all internal AGS teams and conducting tactical...

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Customer Service Supervisor

Cebu City / QIMA

Are you passionate about delivering exceptional service quality in every interaction? Do you thrive on challenging the status quo and proposing innovative solutions? Are you skilled at cultivating and maintaining strong relationships with both internal and external clients? If so, we want to hear from you! We are seeking a dynamic and dr...

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Client Care Specialist (with food tech or bioscience exp) - 0064

Manila / Pearl

About Pearl:Pearl connects top talent from around the world with US and EU-based startups that care about finding sharp and hungry talent that they can grow with long-term. We provide candidates who pass our vetting process with exclusive upskilling opportunities that enable them to get promoted faster in their new roles. We only work with employer...

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Customer Advocate (Project-based)

Manila / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Advocate (Project-based)

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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People Advisor (PH-based AU Support)

Pasay / TSA Group

The People Advisor is responsible for the day-to-day management of a variety of HR and safety functions throughout most of the employee life cycle including employee relations, performance management and development, coaching, workplace health and safety, workers' compensation, fitness for work, employee engagement, organisational culture, reward a...

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Customer Advocate

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Advocate

Manila / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Marketing Operations Analyst (Marketing/Call outs/email campaigns)

Makati / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

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IT Helpdesk Technician

Pasay / TSA Group

The IT Helpdesk Technician be part of a highly technical engineering team responsible for architecting and delivering solutions. This role will be a unique blend of hands on delivery, solutions design and architecture.The IT Specialist’s role is to ensure proper computer and software operation and to assist end users when problems...

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Executive, Analytics & Insights - Client Support

Pasig City / NielsenIQ

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solut...

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Senior Executive, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Technical Support Representative I / II (ATM Support)

Manila / Jobs for Humanity

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

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Manager, Global Client Resolution - Client Care

Pasay City / Visa

The Manager role of Global Client Resolution team is responsible for providing leadership, oversight, and direction to staff, ensuring that team members have the information, tools, and resources needed to deliver exceptional results to internal and external customers. The role requires a keen insight into support trends which includes...

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Client Care Associate

Pasay City / Visa

This is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. Responsibilities•This role administers the business processes related to client onboarding, offboarding, r...

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Customer Support Coordinator

Cebu City / QIMA

The Client Service Coordin ator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

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Healthcare Support Representative (For Pooling)

Clark, Pampanga / The Back Room Offshoring Inc.

Want to be part of a community that focuses on work-life balance, provides competitive salaries and fantastic opportunities?Backroom OffshoringInc.is a KPO company experiencing strong dynamic growth and we want you to be part of it!Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities and a great work environmen...

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Executive, Analytics & Insights - Client Support

Pasig City / NielsenIQ

NIQ Client Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing, support resolution on customers’ concerns in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solut...

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Sr. Manager/ Service Owner (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational Service Owner to join the Service Desk. The Service Owner has a pivotal role within the End User Support organization, responsible for the strategic direction, performance, and continuous improvement of services provided by the Service Desk Team. This role is essential in ensuring the services align with b...

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Senior Dispute Support

Pasay City / Visa

Senior Dispute Support are responsible for facilitating the research and resolution of simple dispute claims and over time and through on-the-job experience, acquiring the skills and knowledge required to manage more complex dispute related work. The position is responsible for processing basic disputes for Prepaid, Debit or Regionals on behal...

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Total 1,408 Customer Service job vacancies