OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: E-commerce Administrator

Work Hours (Client): 9 am - 5 pm, Australia

Pay Range: $900-1,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Duties and Responsibilities:

• Maintaining stores and merchandise
• Conversion optimization
• Application configuration
• Help with Shopify management
• Send out product updates in Klaviyo emails (set up basic email workflows)

• At least 2 years of experience 
• Proficient in Shopify and Klaviyo
• Experience in Airtable is a plus
• Experience in presenting conversion in Shopify stores, using Shopify insights to optimize multiple stores
• Good communication skills

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Lead Qualifier

Working Hours: Monday to Friday  9 am - 6 pm / 10 am - 7 pm SG Time 

Salary Range: 1,000 - 1,200 USD/month

Holidays: PH Holidays

About the company: 

A luxury interior design and architectural studio delivering exceptional residential and commercial interiors worldwide.

About the role:

We are seeking a self-motivated lead specialist for an Interior Design business, covering high-end residential and hospitality in Singapore and Dubai.

Duties and Responsibilities:

• Identify potential customers and generate new business opportunities for the company via LinkedIn, emails, and calls. (Our ideal client is quite niche and hard to reach, Ultra high net worth individuals, plus developers. So its not a huge number of outreach, much more targeted approach to lead generation.)
• Contact and qualify potential customers
• Set appointments and follow up on leads
• Track progress toward meeting sales goals
• Collaborate with the sales team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Attend networking events and tradeshows to build relationships and generate leads
• Provide regular reports on sales activities and results to management

• At least one year of experience in sales
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with potential clients
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales field
• Bachelor's degree in business or a related field

Talent Outsourcing Channel Solutions is a reputable outsourcing company that provides exceptional customer service solutions to clients worldwide. We are currently seeking Chat Support Associates to join our team and provide efficient and effective support to our customers. As a Chat Support Associate, you will play a crucial role in delivering prompt and accurate assistance through chat interactions.

Responsibilities

• Respond to customer inquiries and provide support through chat
• Resolve customer issues and concerns in a timely manner
• Ensure customer satisfaction by delivering high-quality service
• Escalate complex issues to the appropriate department
• Maintain detailed and accurate records of customer interactions
• Stay updated on product knowledge and company policies
• Collaborate with team members to achieve performance targets

• HS/SHS/College Undergraduate with 6 months BPO experience | College Grad without BPO experience
• Good Communication skills 
• Willing to work onsite
• Willing to process their application on site
• Must be fully vaccinated

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Sales Development Representative 1

Work Hours:  8am to 5pm Mountain Time

Pay Range: 800 - 1500 USD

Type of Contract: Independent Contractor

Responsibilities:

● Advancing leads through the sales pipeline.

● Setting up sales qualified appointments.

● Effectively communicating our company's services.

● Building and nurturing relationships with prospective clients.

● Gathering relevant information about clients.

● Providing prospective clients with comprehensive knowledge about our products and services to demonstrate value and benefits.

● Keeping up a stellar performance by meeting department KPIs and SLAs.

● Fluent in English and proficient in writing and grammar.

● 1+ years of experience in over-the-phone customer service or sales.

● The ability to articulate thoughts clearly and effectively.

● A high level of integrity, autonomy, and self-motivation.

● Proficiency in Google Apps and Tools (IE: Gmail, Drive, etc.)

● Experience with door-to-door sales or cold calling.

● Ability to take direction and meet quotas.

● Capability to overcome objections and roadblocks.

● Proficiency in managing repetitive tasks.

● Willingness to be coached and to accept and act on feedback.

LOOKING FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINES ONLY!

Position : Full Stack Developer

Work Hours : 8 AM - 5 PM EST (M-F; 40 hrs/5 days a week) / 9 PM - 6AM Philippine Time

Pay Range :  1,500 - 2,500 USD / month

Our client is an online tool that helps companies efficiently manage and execute their direct mail marketing campaigns. In a few simple steps, a user can customize a corporate approved direct mail piece, upload or select a targeted list, and launch a direct mail campaign from a desktop computer or tablet

• Working with our inhouse Senior Developer managing the front and back end of a LAMP Stack platform.
• Multiple other tasks updating and maintaining internal software.
• Minimum 4 years of experience; preferred if candidate has had experience with a US company
• Above Average to Excellent communication and written skills; minor accent is acceptable.
• Tools Required/ some knowledge: Linux, Apache, MySQL, PHP, Symfony, SQL Server, Twig, HTML, CSS, Javascript, JQuery, AWS (s3, ec2, rds), Java, JSON
• Tools Optional/plus: Github, C++, Visual Basic, React, Angular, AJAX, System Admin experience
• Seeking a candidate who is detail oriented, responsive to communication, and overall a nice/good person.

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY

Position: Product Designer

Work Hours: TBD

Holidays: TBD

Pay Range: 1000 - 2000 USD / month

We are looking for a Product Designer who will be responsible for creating and designing products that meet both user needs and business objectives. The role encompasses various aspects of the product development lifecycle, from conceptualization to execution.

Responsibilities:

• Assist the main designer with web and mobile designs
• Work with leading tech designers for portfolio startups
• Lead some design projects
• Working with early-stage startups

• Proven experience as a Product Designer
• Proficient in using design tools such as Figma, Sketch, Adobe Creative Suite, or similar software
• A strong portfolio showcasing a variety of design projects, demonstrating both UI and UX skills
• Good problem-solving skills and excellent communication abilities.

Provide excellent customer service to existing clients answer customer support calls update client database whenever necessary

Promote other products & services whenever necessary

• Manage activities, requests for support and information, and operational issues for Visa’s Global clients and processors in a 24x7 support model. 
• Manage client inquiries using case management tool, email, and/or live chat support service. 
• Efficiently manage several case types such as but not limited to New, Pending, Follow-ups & Email activities.
• Collaborate and/or liaise with Visa internal groups to meet clients' needs aligned with the organization's Case Management procedure while delivering world class client experience.  
• Maintain conformity of documented process and procedures aligned to meet standard risk and compliance policies.
• Involve in identifying key process improvements and client training/retraining opportunities based on inquiry trends and any operational pain-points.
• Provide expanded support to drive improved learning thru training session and mentoring to new hires and peers.
• Participate in periodical meetings with regional counterparts to up-scale knowledge hand-off and sustain alignment between groups.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Team

Global Client Resolution (GCR) works with issuers, acquirers, processors, merchants, fintechs, and Visa Internal worldwide to develop and deliver support for all Visa related transactions, information, and operations. This includes day-to-day operations and product support, internal client support, and customer performance reporting using Visa tools.

The Role

This is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. 

Responsibilities

• This role administers the business processes related to client onboarding, offboarding, reporting, and ongoing management of client and users that the GCR Team caters to.

• Manage activities, requests, and inquiries for support and information thru various case management tools which includes but is not limited to emails, chat, calls, etc.

• Manage enrollment, client set-up, and deactivation process by closely coordinating with clients, Visa Account Executives, and other internal organization as needed.

• Ability to understand and troubleshoot problems and clearly identify complexity for proper and timely escalation.

• Provide global support during US/LAC/EU/AP/CEMEA business hours as needed.

• Flexible in the event of schedule change requirement - willingness to work a flexible schedule to include weekends, possible holidays and overtime when needed. (24/7 operations, rotating and shifting schedules)

• Perform work with a high degree of excellence and accuracy, maintaining and fulfilling service level objectives with best practice and process applied.

• Identify key process improvement and opportunities based on inquiry trends and any operational pain-points and improve service delivery.

• Manage documentation in SharePoint, Microsoft Dynamics/OneCRM, and other data repositories.

• Build and enhance positive working relationships with internal and external stakeholders.

Tools Used

• Outlook365 and Shared Mailbox
• MS Office (SharePoint, MS Teams, Excel, Word, Powerpoint)
• Microsoft Dynamics/OneCRM
• Genesys/IWS
• Visa Online and other internal tools 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Team

Global Client Resolution works with issuers, acquirers, processors, merchants, fintechs and Visa Internal worldwide to develop and deliver support for all Visa related transactions, information and operations. This includes day-to-day operations and product support, back-office support and customer performance reporting using Visa tools.

The Role

This is a junior level professional role with progressive responsibility as experience grows. This role serves as a functional/technical chat and call specialist for the Global Client Resolution Team and will be working independently with guidance provided in complex and unconventional situations.

Responsibilities

This role administers the chat and call facility to handle client inquiry related to their day-to-day operation related to Visa.

• Chat and call specialist to handle all client inquiries related to their day-to-day operation concerning Visa.

• Manage activities and requests for support and information in Microsoft Dynamics.

• Provide chat and call support with adherence to best practice and support to business KPIs.

• Ability to understand and troubleshoot problems and clearly identify complexity for proper and timely escalation.

• Provide global support during US/LAC/EU/AP/CEMEA business hours as needed.

• Perform work with a high degree of excellence and accuracy, maintaining and fulfilling service level objectives with best practice and process applied.

• Identify key process improvement and opportunities based on inquiry trends and any operational pain-points and improve service delivery.

• Build and enhance positive working relationships with internal and external stakeholders.

Tools Used

• IWS – Genesys

• MS Office (SharePoint, MS Teams, Office)

• Microsoft Dynamics

• Sharepoint

• Visa Online and other internal tools

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position : Technical Support Specialist

Working Hours : Mondays to Fridays; 3:00AM to 11:30 AM PST

Salary range : $800 - $1,200

BACKGROUND OF THE COMPANY:
The company is an an AI-driven CRM, marketing, and analytics software system for all home service businesses.

ABOUT THE ROLE:
We are seeking a Technical Support Specialist responsible for providing our customers with exceptional support, ensuring their  queries and concerns are resolved promptly and efficiently.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Create tutorials for new features and how to get setup in Copilot.
• Create articles for help and support database. 
• Join and take Zoom audio/video calls and web chats to support and troubleshoot for users.
• Create social media posts for FB page and IG (client testimonials, pieces of Zoom calls recording, new features, software comparisons).
• Create content for FB Group (tutorials of features, answer questions and moderate community, attend team meetings for support and training. 
• Manage billing and subscriptions in Stripe for users that are having trouble. 
• Stay involved in Jira and Notion project management for bug fixes and dev team features.

• Minimum of 2+ years of experience with Technical Support and/or Customer Service experience.

• Working knowledge and experience of using collaboration tools like MS Offices and Google Workspace. 
• Working knowledge and experience in using communication tools like Zoom, MS Teams, and Google Meet.
• Proven  experience in a customer-facing role, preferably handling technical support, customer service, and chat support.
• Proven track record of delighting customers and exceeding their expectations.
• Proficiency with any customer service software.

• Strong written and verbal communication skills. Must have at least Above Average communication skills.
• Friendly and empathetic demeanor.
• Exceptional problem-solving ability, backed by good judgment.
• Ability to collaborate across departments and teams.
• High school diploma or equivalent.

Holidays: US Holidays

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Executive Assistant

Working Hours : 9 am to 5 pm MT | 5 pm to 9 am Philippine Time

Salary Range : $1,000 - $1,500/month

About the Role:

We are seeking a highly organized and detail-oriented Executive Assistant to join our team. In this role, you will provide essential administrative support to our executive team, ensuring smooth daily operations and efficient communication.

Responsibilities:

• Email and Calendar Management: Manage emails, schedule appointments, and send out reminders.
• Data Entry: Enter and update data across various platforms.
• Internet Research: Conduct research on behalf of the company to assist with project creation and development.
• Personal Tasks Management (for company staff): Assist with tasks such as booking travel, managing appointments, or other tasks as required.
• Project Management: Assist in coordinating and managing projects, ensuring tasks are accomplished to schedule.
• Transcription Services: Transcribe meeting notes and other recorded content as needed.
• Utilizing and managing tasks on tools such as Microsoft Office, Notion, and Todoist.
• Social Media Management

• At least 2 years of experience as an executive assistant or similar role
• Exceptional organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and other relevant software

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Renewing our current clients based on their subscription
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
• Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience in customer retention of current customers
• Zendesk experience preferred
• Always looking for ways and opportunities to improve the client experience

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Title: Email Marketer

Schedule: Flexible

Salary Range: $900 - $1200

You will be joining a young, fast growing digital marketing startup based out of the United States. This is a fully remote contractor position - you can work from anywhere and make your own schedule. Your main tasks will be managing our email marketing campaigns.

Duties and Responsibilities:

• Create email marketing campaigns
• Write and send a daily email newsletter
• Monitor email deliverability metrics, familiar with best practices to inbox
• Analyze performance data
• Leverage LLMs such as ChatGPT to write emails
• A/B testing and meeting performance KPIs (open rates, clicks, etc)
• Learn about conversion + copywriting principles to drive email sales
• Learn and grow your marketing knowledge (watch training videos, read books + take notes)

• 2-4 years of experience as an Email Marketer.
• Experience in email marketing (GetResponse, ActiveCampaign or similar ESP)
• Basic copywriting skills (write perfect English)
• Agency or e-commerce experience a plus but not required

Who you are:

• You are hungry to learn about marketing & entrepreneurship
• You value flexibility (remote + create your own schedule)
• You are analytical and have a strong attention to detail
• Proactive, able to take initiative and be receptive to feedback
• You are a self-starter - we don’t micromanage so you must be able to meet deliverables without hand holding

This role is perfect for an experienced Customer Service Representative who desires to be part of a rapidly growing company that has a diverse team all around the world.


Company Profile:

Our client brings greater business efficiency and value to self-storage operators by automating the lien to auction process. Using an AI-enabled SaaS solution, they simplify the cumbersome task of managing delinquent tenant accounts from notification and advertisement through to auction.

Since launching in 2020, our client has emerged as a trusted partner in self-storage, bringing the benefits of automation to a rapidly growing commercial real estate sector.

Our client operates in the Self-Storage Real Estate prolific industry. The market counts more than 65,000 Locations across the US. They provide an automation solution that provides value to self-storage operators in several meaningful and proven ways. Automating the payment collections to avoid the lien process risks, maximize revenues, payments, reduction of bad debt and overall consistent tenant collection reminder experience. They currently automate the liens for clients located across all states. Their company is growing fast, is building up its talented leadership team to maximize quality growth and leadership in the marketplace.

Overall purpose and responsibilities of the role:
The Customer Service Representative will play a crucial role in ensuring the satisfaction and success of the customers, you will be main responsible in providing exceptional support, address inquiries and resolve issues using Zendesk to enhance the overall customer experience.

Duties & Responsibilities:


1. Customer Support: Respond to customer inquiries promptly and professionally via various channels, including email, chat, and phone, utilizing Zendesk as the primary support platform.Assist customers with product-related questions, technical issues, and general queries.Provide step-by-step guidance on software usage, features, and troubleshooting, leveraging Zendesk's features for efficient issue resolution.

2. Issue Resolution: Investigate and analyze customer issues to identify root causes and provide effective solutions, using Zendesk's ticketing system to manage and track customer cases.Collaborate with the technical support team to escalate and resolve complex technical problems, documenting the resolution process within Zendesk.

3. Product Knowledge: Maintain a deep understanding of our SaaS products and stay updated on new features and updates, updating Zendesk's knowledge base for customer self-service.Educate customers on the benefits and capabilities of our software, utilizing Zendesk for creating and sharing relevant documentation.

4. Customer Education: Conduct product demonstrations and training sessions for customers to enhance their understanding and utilization of our SaaS solutions, leveraging Zendesk for scheduling and tracking training sessions.Develop and update knowledge base articles and tutorials in Zendesk for self-service customer support.

5. Customer Feedback: Actively gather customer feedback and insights to share with the product development team for continuous improvement, using Zendesk surveys and feedback tools. Advocate for customer needs and preferences within the company to drive enhancements to our SaaS offerings, with Zendesk as a central platform for feedback aggregation.

6. Documentation: Maintain accurate and detailed records of customer interactions, issues, and resolutions in Zendesk, ensuring data integrity and accessibility for future reference.

7. Cross-functional Collaboration: Collaborate with sales, marketing, and product teams to ensure a cohesive customer experience throughout the customer lifecycle, utilizing Zendesk integrations to streamline communication and information sharing. Provide insights to the sales team based on customer interactions to support upselling and retention efforts, with Zendesk as a central repository for customer information.

Skills & Qualifications:

• High School diploma is required; bachelor’s degree is preferred.
• Minimum of 4 to 5 relevant experience in customer service, preferably in Saas or technology-related industry.
• Proven 3 years of experience using Zendesk.
• Familiarity with CRM software and support ticketing systems
• With technical aptitude and the ability to quickly learn and understand software applications.
• With customer-centric mindset with a passion for delivering exceptional service.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced and dynamic environment.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Marketing Assistant

Working Hours: Monday to Friday 9 am-6 pm EST /  Monday to Friday 9 pm-6am PHT

Salary Range: 900-1,500 USD/month

Holidays: TBD

About the company: 

A digital marketing company that can bring strategic, creative, and executional firepower to move your marketing forward.

Duties and Responsibilities:

• Managing social media accounts across a handful of clients (minimum of 5)
• Posting on behalf of the client on their social media accounts
• Scheduling content
• Doing data analytics and reporting
• Manage data reporting process
• Help with keyword research(SEO) and potentially ad management

• Minimum of 3 years of experience 
• Preferred tools: Looker Studio, ahrefs, ChatGPT, Surfer SEO, Google Ad, Meta Ad, Linked In Ad, Gsuite (sheets, drive), Hubspot, Mailchimp, Asana
• Some familiarity with Youtube, SurferSEO, Hootsuite, WordPress, Elementor,  and Webflow

Position: Back-End Web Developer

Pay Range: Upto - $2000/month

Shift: TBD

About the Role:

As a Backend Web Developer, you will be responsible for designing, implementing, and maintaining the server-side components of our web applications. You will work closely with our front-end developers and collaborate with cross-functional teams to ensure the seamless integration of front-end and back-end systems.

Duties and Responsibilities:

• Develop and maintain server-side applications and API endpoints
• Debugging WordPress UI/UX for responsiveness & interface bugs/ errors
• Taking our UI/UX designer's figma layout and building out the pages
• Collaborate with frontend developers to implement and integrate user-facing features
• Optimize applications for maximum speed and scalability
• Implement security and data protection measures
• Conduct testing and debugging of backend applications
• Document code and maintain technical specifications
• Stay up-to-date with industry trends and best practices

• Proven 2+ years experience as a Backend Web Developer or similar role
• Strong proficiency in server-side programming languages such as Node.js, Bootstrap, Next.js or React
• Experience working with Webhook / API Development
• Experience with WordPress
• Knowledge of Divi Builder (be familiar with ANY wordpress GUI block  editor as well if needed)
• Familiarity with CSS, HTML, Github
• Understanding of web application security principles
• Excellent troubleshooting skills
• Strong collaboration and communication abilities

**FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES ONLY**

Job title: Shopify Support

Pay Rate: $900-1,500

Work Hours: M-F Flexible with 2 hours PST overlap

Responsibilities:

• Manage and maintain our Shopify product catalog of over 3,000 product listings that need to be reviewed for accuracy, and optimized according to our standards
• Create and update product pages, ensuring accurate and appealing product descriptions and images
• Stay updated with the latest Shopify features and best practices to optimize website performance and customer experience
• Manage product listings, including uploading and updating product information

• Minimum 2 years of experience
• Above Average to Excellent Communication and Written Skills
• Proficient in Shopify, Flexpoint (big plus), Google Sheets, and Google Workspace
• E-commerce experience is preferred. 
• High attention to detail, able to follow rules/style guide, and a good decision maker.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Social Media Marketer

Working Hours/Shift: M-F 9 AM-5 PM EST

Salary Range: $1000 - $1800/month

We are currently seeking a Social Media Marketer to join our team. The ideal candidate will have a passion for all things marketing and technology and should be a proactive and creative individual to engage our customers and followers across several social media platforms.

Key Responsibilities:

Develop, implement, and manage our social media strategy. Create dynamic written and visual content for various social media platforms.
Regularly make posts and generate discussions on various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, etc.

Respond effectively and timely to comments and inquiries on our posts and discussions in various groups.

Stay up-to-date with the latest digital technologies and social media trends. Identify and monitor competitors and social media marketing industry trends.

Analyze web traffic and relevant community metrics.

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification

Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action

Set up and optimize company pages within each platform to increase the visibility of company’s social content

Moderate all user-generated content in line with the moderation policy for each community

Create editorial calendars and syndication schedules

Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

Collaborate with other departments (customer relations, sales, etc) to manage reputation, identify key players and coordinate actions

Proven working experience in social media marketing or as a Digital Media Specialist

Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

Demonstrable social networking experience and social analytics tools knowledge

Adequate knowledge of web design, web development, CRO and SEO

Knowledge of online marketing and good understanding of major marketing channels

Positive attitude, detail and customer-oriented with good multitasking and organisational ability

Fluency in English

BS in Communications, Marketing, Business, New Media or Public Relations

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Job Title: 

Salary Range: 

Schedule:

bout the Client

We are a progressive payment portal platform, offering solutions that transform the way businesses handle monetary transactions.

About the Role
As a Technical Support Specialist, you will be responsible for providing exceptional customer support services for our clients. You will handle various issues, from non-technical to billing-related concerns, integrating APIs, and answering technical concerns. Your role is vital in ensuring the smooth operation of our clients’ payment portal experience.

Responsibilities

• Answer client tickets as they come in, resolving both technical and non-technical issues 
• Work closely with clients to integrate APIs 
• Handle billing-related questions and issues 
•  Offer solutions and assistance to a wide range of technical queries

• At least 2-3 years of experience in a technical support role 
• Strong English communication skills, both written and verbal 
• Technical background is an advantage 
• Familiarity with tools such as Slack, Helpscout, Ticketing system, Stripe, and Paypal is a plus, but not mandatory 
• Strong problem-solving skills and the ability to work independently

LOOKING FOR FILIPINOS OR PHILIPPINE-BASED CANDIDATES

Position: Sales Development Representative

Work Hours: Mon to Fri, 9AM – 5PM EST|9PM – 5AM Philippine time

Pay Range: $1000 per month, plus up to $1000 monthly performance-based bonus

Look-Alike Account and Contact Identification

• Identify “look-alike” accounts to those already successfully advertising with Wellput.
• Work with our lead gen team to identify appropriate contacts for each account.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

New In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters. 
• Review and analyze newly identified accounts advertising in newsletters from our lead gen team, updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.
• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Previous In-Newsletter Account Review Process

• Accounts currently sponsoring email newsletters, who we had previously reached out to but haven’t heard back.
• Review and analyze previously identified accounts advertising in newsletters from our lead gen team, checking their status in our CRM system, and updating their status in the system as either Approved: Needs Contacts, Declined Account, Prospected, Client, Need to see the newsletter, or Lead is too old.

• Add contacts to the appropriate sequence in Outreach and begin an outreach sequence, including email and LinkedIn.  

Contacts Loaded into Wellput’s System

• Hand over approved contacts from the “Contacts” sheet to Wellput for uploading into the Outreach system.
• Delete uploaded contacts from the “Contacts” sheet.
• Collaborate with Wellput to ensure seamless integration of contacts into the system.

• Has at least two years of relevant work experience
• Excellent communication skills, both verbal and written.
• Familiarity with CRM systems and outreach tools.
• Strong attention to detail and ability to follow a systematic process.
• Ability to meet weekly deadlines and work efficiently in a fast-paced environment

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Executive Assistant
Working hours: TBD
Salary: $800 - $1,500/month

Law

• Manage the legal practice’s calendar, ensuring seamless coordination of appointments and engagements
• Help prepare Harry for meetings including pre-meeting research and briefings
• Handle administrative tasks such as processing expense reports and managing invoice payments
• Coordinate meetings, take notes, and actuate follow-up items
• Arrange events, lunches, and dinners, and handle gifting, for client meetings
• Handle administrative tasks such as processing expense reports and managing invoice payments.
• Assist in document preparation to support ongoing projects
  
  Household
• Coordinate comprehensive door-to-door travel arrangements for both business and personal trips.
• Undertake special projects, such as scouting venues, booking reservations, and organizing events.
• Manage personal appointments, including medical, wellness, and other essential bookings
• Oversee household management tasks, including researching, hiring and liaising with contractors, maintenance, and domestic staff
• Plan and coordinate family events, celebrations, and gatherings
• Keep the principal updated on progress of projects
• Manage philanthropic and board engagements and interests
• Displays a willingness to take innovative approaches to administrative support

• A year of experience as an Executive Assistant or similar role
• Proficient with Gmail, Office 365, Google Slides, and Google Docs, and enthusiastic about mastering new online productivity and project management tools.
• Must have a logical mindset, a passion for technology, and a desire to expand your skill set, we look forward to embarking on this exciting journey together.
• Proficient in using a tool Harvest
• Interested in doing paralegal work time
• Ideal candidate is a self-starter with solid basic math and written English skills

Position : Video Editor

Working Hours : 7pm - 3am EST

Salary: 1,000 USD

ABOUT THE ROLE:

You will play a pivotal role in shaping our brand presence through compelling visual content. Your primary responsibilities will revolve around the dynamic creation and enhancement of video and image advertisements, contributing to the overall success of our marketing initiatives. This role requires a keen eye for detail, creative flair, and the ability to collaborate seamlessly within a team environment.

SCOPE OF WORK:

• Edit 5-8, 2-3 minute video ads per week in various styles (UGC, podcast, spokesperson, AI + Broll, etc.), each with 5 variations. Total 25-40 assets.
• Edit 5-10 image ads per week, each with 5 variations. Total 25-50 assets.
• Organize and manage broll content received from content creators.
• Select broll content from the library with a keen attention to detail.
• Implement broll content as per Creative Director's instructions and proactively contribute your own selections to enhance ads.
• Actively seek to improve ads based on Creative Director feedback and provide constructive input during meetings.

MINIMUM REQUIREMENTS:

• 2+ years of experience working with an ecommerce brand, specifically in editing UGC style ads.
• Strong organizational skills with the ability to manage content and tasks effectively. Responsible for taking notes and setting reminders for assigned tasks.
• Problem-solving mentality - always seeking solutions before reporting issues.
• Reliable and effective communication within the team.

LOOKING FOR FILIPINO TALENTS, RESIDING IN THE PHILIPPINES!!!

Position                                            : Graphic Designer

Work Hours                                    : M-F 10:00 AM to 6:00 PM Pacific time

Pay Range                                       : $900 - $1500 per month

Company/Client Overview:

Our client in the US a is a fourth-generation, family-owned company and an industry-leading producer of tabletop and housewares products based in Los Angeles, California. For over 40 years, they’ve developed a portfolio of highly recognized national brands and private label programs that offer the best in quality and design. Central to their success is a relentless commitment to style, innovation, and value for our global partners.

Key responsibilities:

• Create compelling email marketing templates
• Create imagery for advertising, social media postings, and the email campaigns.
• Editing still photos and some motion graphics

• At least 2 years of proven experience as a graphic designer
• Has a strong design point of view grounded in a solid graphic design foundation but also is open to other perspectives
• Is excited about elevating the Gibson Cookware brand.
• Has excellent organization skills and attention to detail
• Reliable, self-motivated, and meets deadlines.
• Comfort with the ambiguity inherent in a fast-paced startup environment
• Good communication skills and can converse properly with no language barrier

Tools Familiarity:

• Klaviyo
• Video/Photo editing tools
• MS Office

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion