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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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USRN Team Manager - Davao

Davao City / Sutherland

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectationsProduce solid and effective strategies based on accurate...

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Assistant Brand and Multimedia Manager

Makati City / AccorHotel

Develops design art work according to corporate standards and ensure optimum brand image for hotel collateral, advertisement and exposure.Manages collateral printing and hotel merchandize in line with brand standards. Assists in production of all displays and signage in the hotel public areas and seasonal/theme decorations.Maintains an up-to-d...

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Assistant Reservation Manager

Makati City / AccorHotel

Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.Caters to room inquiries and reservations on a daily basis received via telephone calls and emails with full utilization of Opera PMS for creating and updating room reservations.Works towards maximizi...

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Duty Manager

Makati City / AccorHotel

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards.Maintains the balance in operational, administrative and colleague needs by providing guidance and motivation to the Fr...

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Assistant Front Office Manager

Makati City / AccorHotel

Ensures consistency on exceeding guest services expectations by personal involvement in the arrival, rooming, and departure of key/VIP guests.Establishes strong and effective communication with all Departments and ensures that all Front Office Policies and Procedures are adhered to.Creates an environment that allows Colleagues to achieve job fulfil...

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Customer Service Supervisor

Cebu City / QIMA

Are you passionate about delivering exceptional service quality in every interaction? Do you thrive on challenging the status quo and proposing innovative solutions? Are you skilled at cultivating and maintaining strong relationships with both internal and external clients? If so, we want to hear from you! We are seeking a dynamic and dr...

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Customer Advocate (Project-based)

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Advocate

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Support Coordinator

Cebu City / QIMA

The Client Service Coordin ator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

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Senior Executive, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Sr. Manager/ Service Owner (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational Service Owner to join the Service Desk. The Service Owner has a pivotal role within the End User Support organization, responsible for the strategic direction, performance, and continuous improvement of services provided by the Service Desk Team. This role is essential in ensuring the services align with b...

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Manager, Analytics & Insights - Retail Vertical

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a modernized customer exper...

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Manager, Global Client Resolution - Client Care

Pasay City / Visa

The Manager role of Global Client Resolution team is responsible for providing leadership, oversight, and direction to staff, ensuring that team members have the information, tools, and resources needed to deliver exceptional results to internal and external customers. The role requires a keen insight into support trends which includes...

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Customer Experience Manager, IKEA Philippines

Pasay City / Ikano-Retail

To ensure the creation of an unforgettable and rewarding experience (including services) across all channels and all customer journeys, so that customers will want to come again and again. To secure that the customer is at the centre of all key decision-making processes and that an excellent customer satisfaction is delivered and value for the cust...

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Senior Manager, Implementations

Pasay City / Visa

The Senior Manager, Implementations has a versatile role, combining the duties of an Sr Implementation Consultant and a People Manager. This position involves leading a dedicated team of Implementation Specialists as well as consultants and ensuring the delivery of exceptional technical project support.The role will require you to work with senior...

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Senior Manager, Consumer & Marketing Insights - Quantitative

Pasig City / NielsenIQ

At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their market...

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Depositary Manager

Pasig City / IQ-EQ

Job SummaryConcentrates in driving business growth and the development of talent. Spends time in reviewing and assessing overall team performance.Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups (e.g. HR, IT, etc.)Concentrates in engaging and developing teams and individual...

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Senior Organizational Change Manager

Pasay City / Visa

We are the Employee Enablement Solutions Team (EES) in Corporate IT, where we champion the technology needs of our Visa colleagues. Our mission is to drive exceptional quality, effectiveness, and efficiency of services to our users and business functions. Our vision is to evolve faster than the challenges, fill gaps that are yet unknown, and not on...

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Marketing & Public Relations Manager, IKEA Philippines

Pasay City / Ikano-Retail

Accountable for Advertising (Offline and Display Banners):Ensure the development and successful implementation of advertising campaigns as per the commercial calendar and any other locally relevant opportunities in addition to the commercial calendar.Final approver for all country media plans and marketing communication work. • Work closely with ot...

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Implementation Consultant (Project Manager - Cantonese Speaking)

Pasay City / Visa

· Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded · Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the busines...

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Implementation Consultant (Project Manager - Mandarin Speaking)

Pasay City / Visa

· Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are exceeded · Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the busines...

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Senior Consultant, Project Manager - People Experience (PX)

Pasay City / Visa

The Client Care People and Client Experience Team aims to empower the Client Care organization to foster a culture that attracts, develops and engages people with a growth mindset who love to delight our clients sustainably by reducing clients’ effort with fast, easy and effective service models and resolution.The Sr Consultant, Project Manager - P...

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Senior Group Manager - Operations_REF43220R_202467311_Insurance

Quezon City / WNS Global Services

• Process management-Responsible for management and coordination of overall operations, SLA delivery across all processes, quality and general administration for a very key Insurance data process.• Client interaction- Excellent Client Management, aiming at excellent Voice of Customer (VOC) scores.• Manage conference calls/other communication with t...

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Territory Business Manager - Gamefowl

Bacolod City / Pilmico Foods Corporation

The Territory Business Manager is responsible for generating and cultivating an increasing loyal customer base for Pilmico Animal Nutrition Corporation through active selling and establishing relationship with the distributors and dealers. In-charge of translating continuous market share within a specified territory. This position is also res...

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Total 267 customer service manager job vacancies in general santos city