U-BIX Corporation is seeking an experienced Accounting Manager to oversee and manage the accounting functions for our affiliate, Bravo Best. The Accounting Manager will ensure the accuracy and integrity of financial information, adherence to accounting standards and company policies, and timely reporting.

Responsibilities:

• Manage and supervise the day-to-day accounting operations of Bravo Best
• Ensure accurate and timely recording of financial transactions
• Prepare and analyze financial statements and reports
• Coordinate with external auditors for the completion of audits and preparation of financial statements
• Provide guidance and support to the finance team on accounting matters
• Collaborate with cross-functional teams to improve financial processes and controls
• Ensure compliance with relevant laws, regulations, and accounting standards
• Manage the cash flow and working capital of Bravo Best

Requirements:

• CPA license is required
• Bachelor's degree in Accountancy or related field
• At least 7 years of experience in accounting, with at least 2 years in a managerial capacity
• Strong knowledge of accounting principles, standards, and practices
• Proficiency in Microsoft Office applications and accounting software
• Excellent leadership and communication skills
• Attention to detail and accuracy
• Ability to work independently and collaboratively

• CPA license is required

• Bachelor's degree in Accountancy or related field

• At least 10 years of experience in accounting, with at least 2 years in a managerial capacity

• Strong knowledge of accounting principles, standards, and practices

• Proficiency in Microsoft Office applications and accounting software

• Excellent leadership and communication skills

• Attention to detail and accuracy

• Ability to work independently and collaboratively

Bar Manager

Passionate about guest interaction, food and beverage? Bar Manager, you will deliver unforgettable Food & Beverage experiences for our guests.

What you will be doing:

• Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.
• Works as per the outlets duty schedule and shifts.
• Observes and corrects pouring practice of all bar staff to avoid excess wastage.
• Ensures that orders are only issued against written / printed receipts.
• Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
• Welcome arriving guest and ensures prompt service.
• Extend prompt services to all guests.
• Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
• Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
• Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.
• Attends all meetings or briefings to maintain an open communication within the team.
• Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
• Flexible to work in other areas when required by the immediate Supervisor.
• Aware of basic cashier work and handles payments promptly and efficiently.
• Familiar with the company’s internal policies and safety procedures.
• To have a complete understanding of and to adhere to Swissotel Al Murooj policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.

• This person is responsible for managing the Accounting functions and operations of U-Bix affiliate, ensuring the accuracy and timeliness of financial information, ascertaining the propriety of financial transactions in conformity with accounting standards, company policies and procedures.
  
• Responsible for providing support the operations of the Affiliates in the areas of financial control, financial reporting, general and payables accounting budgeting, cost accounting and taxation.
  
• Responsible for managing external audit engagement and coordination completion and filing of audited financial statements and statutory financial reports.
  
• Coordinates closely with U-Bix Treasury for efficient management of Affiliates' cash to ensure timely payment of financial obligations and maintaining adequate cash required for operations.
  
• Coordinates closely with U-Bix Tax team for efficient management of Affiliates' tax obligations to ensure accurate and timely filing and payment.
  

• Must be a CPA
  
• Must be a graduate of Bachelor's Degree in Accountancy
  
• Must have at least 10 years relevant experience, at least 2 years of which are in managerial capacity
  
• With advanced knowledge in general accounting, financial planning and analysis
  
• Proficient in Microsoft applications
  
• Knowledgeable in automated accounting systems
  
• Proficient in the preparation of management reports and presentations
  
• With excellent leadership skills
  
• Highly proficient in problem-solving and decision-making
  
• With with good financial reporting and analysis background

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team, with employees empowered to drive innovation, develop bold solutions and catch opportunities, all while doing work that matters.

As a Senior Manager in our Tax Team, you will be a strategic business partner to our clients - helping them transform their mobility programmes. You will be responsible for leading and managing a variety of projects on new and existing clients, helping to increase efficiencies and bringing in the specialist skills and experience as needed from across the team and wider Global Mobility practice within Vialto Partners.

Other day-to-day responsibilities will be varied, and may include:

• Delivering accurate and proactive tax advice on issues pertaining to the deployment of mobile employees.
• Conducting      tax consultations for assignees with complex situations and VIPs.
• Supporting current and new Global Mobility technology products.
• Identifying consulting and other business development opportunities.
• Liaising with overseas colleagues in order to provide coordinated global tax advice.
• Overseeing the personal and technical development of more junior colleagues.

• Achieve the assigned sales budget or monthly quota. With or without experience.

• Analyze and summarize competitor information & trends, identifying sales opportunities, develop sales opportunities by researching and identifying potential accounts, building rapport providing technical information & explanation.

• Monitor and ensure provision of consumable and repair requests of the assigned customers with Ubix committed timeline.

• Keep customers informed about new technological products.

Work is onsite. 8 AM to 6 PM.

• Bachelor's degree in business or IT related course;

• Adept with IT trends/Technology & experience in market research, trends and data mining

• Open to fresh graduates who are willing to learn and have a pleasing personality

• Health insurance

• Life insurance

• Paid training

• Pay raise

• 13th month salary

• Commission pay

The Head of Customer Experience has a key position in the organization and is responsible for the strategy and management of all front-line communication departments in the company. 

They are responsible for the creation of processes, training, and KPI management to maximize the player experience whenever they interact with us, and as a result, are a key contributor to their level of satisfaction with our products.

In this role, you will be responsible for overseeing the Customer Service and VIP service departments, while effectively managing managers and teams to ensure exceptional customer satisfaction. As the Head of Customer Experience, you will play a pivotal role in shaping and implementing customer-centric strategies to enhance the overall experience and build long-lasting relationships with our valued customers.

Responsibilities: 

1. Leadership and Strategy:

   - Develop and execute the overall customer experience strategy aligned with the company's goals and objectives.

   - Provide visionary leadership to the Customer Service and VIP service departments, fostering a customer-centric culture throughout the organization.

   - Collaborate with senior management to define key performance indicators (KPIs) and establish targets for customer satisfaction, loyalty, and retention.

2. Team Management:

   - Manage a team of managers and supervisors, providing guidance, coaching, and support to ensure high-performance levels and professional development.

   - Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement.

   - Establish clear roles and responsibilities for the team members and ensure effective coordination among different departments.

3. Customer Service and VIP Service Oversight:

   - Oversee the day-to-day operations of the Customer Service and VIP service departments, ensuring the highest level of service quality.

   - Develop and implement customer service policies, procedures, and standards to optimize the customer experience.

   - Monitor customer interactions and analyze feedback to identify areas for improvement and implement appropriate action plans.

4. Customer Experience Enhancement:

   - Identify opportunities to enhance the customer experience at every touchpoint, from initial contact to post-purchase support.

   - Collaborate with cross-functional teams to implement customer-centric initiatives, including personalized customer journeys, proactive support, and self-service options.

- Working closely with the Promotions Team and CRM team to both receive pertinent information regarding existing promotions and offers and provide feedback to them to assist in developing and implementing effective and profitable conversion and retention campaigns to feed into the overall global business strategy

   - Stay updated with industry trends and best practices to drive continuous improvement in customer experience strategies.

5. Performance Monitoring and Reporting:

   - Establish performance metrics and regularly assess departmental and individual performance against set targets.

   - Analyse customer feedback, complaints, and service metrics to identify trends, address root causes, and drive improvement initiatives.

   - Prepare comprehensive reports and present findings, recommendations, and progress updates to senior management.

Requirements: 

- Bachelor's degree in business administration, or a related field. A relevant master's degree is a plus.

- Proven experience in a similar role, overseeing customer service and VIP service operations. Ideally in an online gaming setting.

- Strong leadership and managerial skills with the ability to motivate and develop high-performing teams.

- Excellent understanding of customer experience principles and best practices.

- Analytical mindset with the ability to derive insights from data and make data-driven decisions.

- Exceptional communication, interpersonal, and negotiation skills.

- Experience in developing and implementing customer service strategies.

- Familiarity with customer service software and systems.

Remote Work

Flexible Hours

Freelance setup with paid leaves and holidays

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced US Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Handle customer inquiries and resolve concerns promptly and professionally
• Provide accurate and detailed information about our products/services to customers
• Identify and escalate priority issues to the appropriate departments
• Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
• Maintain customer records and update relevant information in the system
• Collaborate with team members and other departments to improve overall customer experience
• Meet or exceed individual and team targets

Monthly Salary: PHP 21,000

• 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email). 
• Organized and keen attention to details.
• Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
• Time Management - ability to handle multiple tasks efficiently and prioritize customer needs 
• Adaptability - adapt to different customer personalities and scenarios.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

KONE Philippines is embarking upon an exciting growth phase and this represents an opportunity to join our Service Equipment Business team as a Service Engineer for our NON-KONE Equipment. You will be performing all the maintenance operations on site, according to the service contract requirements, the company policies and the KONE processes and methods.

Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.

What will you be doing?

•Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
•Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
•Diligently updating KONE systems and tools of correct details every client visit
•Ensuring Safety in workplace and site visit at all times
•Develop and maintain excellent customer satisfaction

Are you the one?

•Mechanical/Electrical Engineering qualifications, highly desirable
•Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry 
•Holds a Driver's License and drives a motorcycle / vehicle
•Can work on Mid or Night Shift work schedule
•Proven success in Root Cause Analysis is an advantage
•Strong commitment in building good relationship with clients and internal stakeholders

What do we offer?

•Career progression opportunities within a global organisation
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

LI-KA1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR

• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Monthly Salary: PHP 21,000

• At least 6 months Healthcare experience related to any Health Programs
• Good communication skills (Oral and Written)
• Must be Detail Oriented
• Ability to multitask (taking in calls and responding to email)
• organized and keen attention to details
• Must know how to use MS Word, Excel, Outlook (Required)
• willing to work ONSITE in Buendia, Makati

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

We are looking to employee an Assistant HR Manager with outstanding administrative and communication skills. An Assistant HR Manager is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.

To ensure success, Assistant HR Manager should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships and employee engagement. Top candidates will be superb at problem-solving, efficient in scheduling, and creative in employee engagement activities.

Responsibilities:

• Support all internal and external HR-related inquiries or requests.
• Serve as point of contact with vendors and administrators.
• Maintain calendars of activities.
• Schedule meetings, interviews, HR events and maintain agendas.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Produce and submit reports on general HR activity.
• Keep up-to-date with the latest HR trends and best practices.

• The Tax Intern will work closely with the team and will be responsible for assisting with the preparation of tax returns, researching tax issues, and maintaining tax records.
• Organize and prepare workpapers to support the tax packages.

• Can work independently in a team environment.

The Technology Support team is the first point of contact for all Incidents and Service Requests, through tickets, phone, or onsite support. As a member of the Support team, you will participate in both Customer Service and Support for employees of the brands we provide shared services. You will also participate in local project work across infrastructure and business applications.  

You will be someone who thrives on delivering excellent service and support to end-users. While at the same time, be able to keep an overview of the brand technology. 

As a member of the Support team, you will work from the Makati office 5 days a week and be part of a rotating weekend roster. 

This role will suit a complex problem solver and you will enjoy taking accountability and responsibility for efficiently closing technical issues. 

You will be part of an international team, gain many opportunities to upskill and find your niche in an environment that encompasses all aspects of Technology; 3rd party applications, systems, databases, software development, and cloud technologies. 

In this role you will be responsible for:

• The Onsite IT service and support in the Makati office, 5 days a week 
• Resolve tickets (incidents and service requests) across Australia and the Philippines within agreed upon SLA times 
• Communicate reoccurring issues to impacted employees, in cooperation with the team and management 
• Employee onboarding and offboarding tasks, including user administration and orientation 
• IT Asset management including procurement, deployment, delivery, repair and inventory 
• Office AV configuration and maintenance, including meeting rooms, printers 
• Communicating new services and features to users 
• Perform other tasks assigned by Management 
• Weekend Support and On-call support when needed 

The primary responsibility is troubleshooting problems with software for IT end users, you are the first-level contact for customers and you’ll give them step-by-step instructions to help solve their problems using various diagnostic tests.

•       Responding to customers by email, DM or ticketing system to help solve their issues Performing diagnostic tests to help resolve problems

•       Tracking, routing and redirecting information about issues to the proper resources

•       Creating and updating documentation so the rest of the team can use it Following up with customers to make sure their issues are resolved and providing feedback

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

• At least 6 months of experience as a BPO CSR
• Detailed oriented and organized
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Long-Term Specialists to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Long-term care plans tailored to each patient's requirements.
• Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
• Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
• coordinates with US insurance providers

• Basic knowledge about Medicare and Medicaid
• 1 year BPO Healthcare Experience related to any authorizations.
• Good to excellent communications (both verbal & written) and detail oriented.
• Ability to multitask (taking in calls and responding to email).
• Organized and keen attention to details.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

As the Operations Manager you will play a pivotal role in assisting the Director of Operations in overseeing the day-to-day operations and streamlining internal operations, from attendance tracking to interview coordination.  By taking charge of these critical responsibilities, you’ll enable the COO to focus on strategic endeavors. The Operations Manager ensures the organization’s operations run smoothly and on time. They work with core operations, people management and in company strategy. They are responsible for engaging and developing the members of the teams that they manage.

Responsibilities

• Provide comprehensive support for overall operations, actions as a key liaison between Legal Soft and the client
• Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity
• Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction
• Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc.
• Boost virtual assistant performance
• Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm
• Ensuring team members have the necessary resources to perform their roles effectively
• Collaborate with the Director of Operations to identify inefficiencies in workflows
• Develop and implement process improvements to enhance productivity and efficiency
• Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures
• Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants
• Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance.
• Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.

• Previous experience as an Operations Manager or in a similar role

• Good knowledge of operations management
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BSc in Business Management or similar field - nice to have
• Excellent skills in reporting and using Excel sheets
• Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time.
• With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps

Soft Skills Required:

• Excellent leadership skills
• Good at problem solving
• Strong attention to detail
• Collaborate well with others
• Focused on continuous improvement for the business and personal growth
• Excellent critical thinking and decision making skills.
• Strong time management skills

Hold on tight, because we're about to unveil an extraordinary line up of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:

1. Competitive Compensation: Earn a salary rate of US $7-8 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
2. Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
3. Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country.
4. Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
5. Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
6. Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
7. Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you towards unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!

IMPORTANT: PLEASE SUBMIT YOUR RESUME & AUDIO IN ENGLISH.