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Service Delivery Sr. Specialist - Time & Labor

Taguig City / AECOM

AECOM GBS Manila is looking for Service Delivery Sr. Specialist - Time & Labor that will oversee the overall timekeeping process. This position will work on a night shift and will go to the office at least once/twice a week.Performs moderately complex to complex time and labor processes to support the overall timekeeping services in compli...

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Team Manager Tech & Sales

Mandaluyong / Sutherland

Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.Influence the lives of others: Develop, tra...

Full-time

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Guest Service Agent

Makati City / AccorHotel

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. Maintains a perpetual presence on the Reception Desk throughout the hours of the shift and greets all Guests courteously.

Full-time

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Service Delivery Sr. Coordinator - Time and Labor (Pooling)

Taguig City / AECOM

This role is primarily responsible to provide routine transactional support to the time and labor process and facilitation of accurate timecard transactions.Performs assigned tasks related to timesheets such as compiling, reviewing, and posting of timekeeping data.Reviews timesheets and verifies attendance or hours worked.Provides support on the we...

Full-time

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Assistant Sales Manager

PASAY CITY / Informa Group Plc.

The Assistant Sales Manager position is responsible for revenue generation from new and existing customers within event portfolio in Informa Markets Philippines. This role will manage Sales to different tier customers depending on the market and brand context. This team is critical to the business, as the key to our success is retention, grow...

Full-time

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Senior Implementation Manager

Pasay City / Visa

Team Summary The North America Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings. Key Responsibilities...

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Sales Manager

Makati City / AccorHotel

Reviews sales contracts, establish parameters, quotes and negotiate prices.Develops market segments action plan, account management and its execution. Participates in the tradeshows and conventions organized by Accor.Attends coordination meetings with the different departments in the Hotel for groups and VIP arrivals.

Full-time

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Project Manager - OSP and wireless construction (100% REMOTE)

Mandaluyong / Pramira Inc

The project Manager will collaborate with and support our US project management team and the CEO of the organization.Applicants must be able to work remotely and adhere to Pacific US time (10PM-7AM Philippine time).Collaborate with the US project management team and the CEO of the organization on day-to-day activities and offer support.Manage all o...

Full-time

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Senior Group Manager - Operations_ REF42840C_202464734_Insurance

Quezon City / WNS Global Services

Leads and co-ordinates the day-to-day operations of the NCR team(s) that supports the New Claim Review calls. Actively motivate, develop, coach and engage team members to drive results and create a high performing team while showing genuine care in managing an environment of safety and wellbeing. Hold team members accountable for performance agai...

Full-time

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Manager, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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USRN Team Manager - Davao

Davao City / Sutherland

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectationsProduce solid and effective strategies based on accurate...

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Assistant Brand and Multimedia Manager

Makati City / AccorHotel

Develops design art work according to corporate standards and ensure optimum brand image for hotel collateral, advertisement and exposure.Manages collateral printing and hotel merchandize in line with brand standards. Assists in production of all displays and signage in the hotel public areas and seasonal/theme decorations.Maintains an up-to-d...

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Assistant Reservation Manager

Makati City / AccorHotel

Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.Caters to room inquiries and reservations on a daily basis received via telephone calls and emails with full utilization of Opera PMS for creating and updating room reservations.Works towards maximizi...

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Duty Manager

Makati City / AccorHotel

Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions.Provides a warm welcome and assists guests’ according to Fairmont Hotels & Resorts Brand Standards.Maintains the balance in operational, administrative and colleague needs by providing guidance and motivation to the Fr...

Full-time

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Assistant Front Office Manager

Makati City / AccorHotel

Ensures consistency on exceeding guest services expectations by personal involvement in the arrival, rooming, and departure of key/VIP guests.Establishes strong and effective communication with all Departments and ensures that all Front Office Policies and Procedures are adhered to.Creates an environment that allows Colleagues to achieve job fulfil...

Full-time

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Customer Service Supervisor

Cebu City / QIMA

Are you passionate about delivering exceptional service quality in every interaction? Do you thrive on challenging the status quo and proposing innovative solutions? Are you skilled at cultivating and maintaining strong relationships with both internal and external clients? If so, we want to hear from you! We are seeking a dynamic and dr...

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Customer Advocate (Project-based)

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Advocate

Tacloban City / Boldr

WHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

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Customer Support Coordinator

Cebu City / QIMA

The Client Service Coordin ator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a...

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Senior Executive, Analytics & Insights - Customer Success

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer exp...

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Sr. Manager/ Service Owner (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational Service Owner to join the Service Desk. The Service Owner has a pivotal role within the End User Support organization, responsible for the strategic direction, performance, and continuous improvement of services provided by the Service Desk Team. This role is essential in ensuring the services align with b...

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Manager, Analytics & Insights - Retail Vertical

Pasig City / NielsenIQ

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a modernized customer exper...

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Manager, Global Client Resolution - Client Care

Pasay City / Visa

The Manager role of Global Client Resolution team is responsible for providing leadership, oversight, and direction to staff, ensuring that team members have the information, tools, and resources needed to deliver exceptional results to internal and external customers. The role requires a keen insight into support trends which includes...

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Customer Experience Manager, IKEA Philippines

Pasay City / Ikano-Retail

To ensure the creation of an unforgettable and rewarding experience (including services) across all channels and all customer journeys, so that customers will want to come again and again. To secure that the customer is at the centre of all key decision-making processes and that an excellent customer satisfaction is delivered and value for the cust...

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Senior Manager, Implementations

Pasay City / Visa

The Senior Manager, Implementations has a versatile role, combining the duties of an Sr Implementation Consultant and a People Manager. This position involves leading a dedicated team of Implementation Specialists as well as consultants and ensuring the delivery of exceptional technical project support.The role will require you to work with senior...

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Total 323 customer service manager job vacancies in mandaluyong city philippines