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Jobs in Philippines

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Total 52 customer service manager job vacancies in pasay

Payment & Financing Manager

Pasay City / Ikano-Retail

About the jobProvide subject expertise and industry insight to strengthen Payment and Consumer Financing offers in different markets, driving customer satisfaction (e.g. convenient checkout), commercial growth (e.g. affordability through competitive financing options) and effectiveness (e.g. lower payment cost% by mix steering and negotiations).Col...

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Retail Manager & Chief Sustainability Officer, IKEA Philippines

Pasay / Ikano-Retail

About the jobThe Retail Manager is responsible to spearhead and develop the IKEA market in the Philippines in-line with IKEA Vision, Business Idea and HR Idea, in securing the short, medium, and long-term growth, and profitability. This will primarily be achieved through establishing a robust omnichannel business centred around IKEA stores, activel...

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IT Service Manager

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

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Sr. Manager (IT Service Desk)

Pasay City / Visa

As a member of the End Users Systems support team, the IT Service Desk Senior Manager will be responsible for managing a team of Service Desk Analysts for day-to-day operations, people management and escalation management. Additionally, this role will require a transformational mindset to identify areas of opportunities to automate and/or simplify...

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Consulting Delivery Lead, Visa Managed Service VCA, Philippines

Pasay City / Visa

Team SummaryVisa Consulting and Analytics (VCA) is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.Our clients span the continuum of companies that participate in the payment...

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Customer Experience Researcher

Pasay City / Visa

The Customer Experience Researcher is a role focused on improving the experience of our colleagues through deep analysis of employees’ behaviors, identification of meaningful insights, and the realization of viable improvement opportunities using critical thinking, collaboration, and effective storytelling skills. The role will support the mission...

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Kitchen Production Manager, IKEA Pasay City

Pasay / Ikano-Retail

Your AssignmentSupport the IKEA Kitchen Production Team to strengthen the IKEA Food Concept, reinforcing IKEA's position as a leader in the local market.Lead and collaborate with the IKEA Food Manager and the IKEA Food management team to fulfill the purpose of IKEA Food by integrating business growth with team development.Maintain high standards of...

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Customer Relations Officer (Part Time), Pasay City

Pasay / Ikano-Retail

About the jobReporting to the Customer Relations Team Leader, this Associate role ensures a positive and joyful shopping experience for all IKEA visitors and customers.Your assignmentYou ensure that customers have a memorable shopping experience in the store for a win-win situation and for repeat business;You handle and resolve customer difficultie...

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Operations Sr. Program Manager

Pasay City / Visa

Operational Excellence & Client Experience is an innovative team that is constantly seeking transformative opportunities for Visa Client Care. With transformation comes change across the people, process, and technology spectrum. We must stay diligent in our transformation approach from concept to sustaining operations. Our Senior Prog...

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Organizational Change Manager

Pasay City / Visa

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and...

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Pasay City / Visa

Team SummaryThe Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.What the Manager for Digital Implementations will do...

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Goods Flow Team Manager - Parcel, Pasay City

Pasay / Ikano-Retail

About the job Reporting to the Goods Flow Manager, this Assistant Manager role is responsible for the execution of goods flow processes within the assigned areas of the store. This is accomplished by working alongside other Goods Flow co-workers, cooperating with other functions in Sales and Communication & Interior Design, and working wi...

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Goods Flow Team Manager - MPU, Pasay City

Pasay / Ikano-Retail

About the job Reporting to the Goods Flow Manager, this Assistant Manager role is responsible for the execution of goods flow processes within the assigned areas of the store. This is accomplished by working alongside other Goods Flow co-workers, cooperating with other functions in Sales and Communication & Interior Design, and working wi...

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Sr. Director (Service Desk)

Pasay City / Visa

We are seeking a dynamic, transformational leader to join our team as the Senior Director of Corporate IT Service Desk. The ideal candidate will possess a blend of operational and automation skills, dedicated to driving high-quality customer service and elevating our Service Desk operations. This role is an excellent opportunity for someone who is...

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Customer Care Centre Agent

Pasay City / Ikano-Retail

About the jobReporting to the Customer Care Centre Team Leader, this AGENT role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive sh...

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IT Service Management Sr Business Analyst

Pasay City / Visa

The IT Service Management (ITSM) group within the Employee Enablement Solutions team (EES) at Visa is seeking a Service Manager with excellent communication skills, a strong sense of ownership, and the ability to work autonomously. This role involves driving excellence across all employee-facing technology services, simplifying and optimizing IT se...

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Compliance Manager

Pasay City / Visa

What we expect of you, day to day.The role of the Compliance Operations Manager is to support the Visa Payments Compliance Teams and ensure the smooth running of day-to-day activities, escalations within the team and provide guidance on complex queries related issues and escalations.Management responsibilities:Providing leadership and direction to...

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Senior Operations Manager

Pasay / TSA Group

The Senior Operations Manager or Channel Manager (CM) is accountable for the overall performance and culture of TSA’s Customer Engagement Centres. They are the key account manager for their channel, managing all operational matters with their client partners.Their role is to execute the operational plan as defined by TSA’s Executive and G...

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Service Operations Specialist, IKEA Philippines

Pasay City / Ikano-Retail

About the jobService Operations Specialist is responsible for supporting the market Service Fulfilment team by working with IT solutions on the market, developing tools, invoicing and creating various analyses to secure a high-performing organisation in the market service fulfilment network including:Daily operations for services connected to inter...

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Technical Customer Service

Pasay / Tate Asia Partners

1. Responsible for customer service, to provide users with rapid, correct, standardized and friendly return visit services;2. Resolve conflicts and listen to users' opinions and suggestions; Track the progress of customer user problem handling and timely feedback;3. Cooperate with the team and complete other matters assigned by superiors in a timel...

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Service Experience Analyst

Pasay City / Visa

Job Description Acceptance Solutions CyberSource Servicing is the team responsible for the end-to-end user journey and support servicing model for clients: Issuers, Acquirers, Processors, Technology Partners, and Merchant who accept and process digital and face to face digital transactions. Acceptance Solutions is one pillar of the Value-Adde...

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Consultant, Service Enablement

Pasay City / Visa

Acceptance Solutions Service Enablement the team responsible for the end-to-end user journey and support servicing model for clients: Issuers, Acquirers, Processors, Technology Partners, and Merchant who accept and process digital and face to face digital transactions. Acceptance Solutions is one pillar of the Value-Added Services global serv...

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Customer Contact Centre Officer

Pasay / TSA Group

The Customer Care Centre is responsible for delivering outstanding consumer experiences that are effortless and delightful. A Customer Contact Centre Officer plays a key role as the first point of contact for Electrolux Home Products consumers and customers. A Typical Day Working within the Customer Care Centre is a fast paced and dynamic role...

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Sales and Marketing Manager

Pasay City / 1552 Airbus Helicopters Philippines Inc.

Job Description:Forecasting Support the Head of Commercial Philippines with inputs for an accurate sales forecast Responsible for the accuracy and currency of data in CRM tools (Salesfore)Offers & Sales Responsible for Sales campaigns for assigned accounts as per her/his mandate, includingachievement of financial objectives (Gross margin...

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Organizational Change Manager

Pasay City / Visa

The candidate will manage a myriad of organizational change initiatives for Visa. The candidate will focus on the people side of change, including changes to business processes, systems, tools, and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and...

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Pasay, Metro Manila

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1552 Airbus Helicopters Philippines Inc.

Informa Group Plc.

Tate Asia Partners