WHAT IS YOUR ROLE

As an Accounts Receivable Manager, you will be responsible for overseeing the accounts receivable process and ensuring the timely collection of outstanding balances for our clients across multiple brands. Your role is crucial in maintaining positive relationships with customers and optimizing the collections workflow to reduce delinquency rates. Additionally, you will serve as the main point of contact for legal firms engaged with the company for escalated accounts.

WHAT WILL YOU DO

• Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.
• Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.
• Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.
• Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.
• Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).
• Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.
• Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.
• Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.
• Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.
• Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.
• Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.
• Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
  Report CFGI (consulting) for the time being 
• Managing StayNTouch, billing system daily
• Working closely with members of other departments within Corporate Finance and across the company 
• Work with guest and customer service teams on inquiries related to billing matters. 
• interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)). 
• Review open accounts and send invoice reminders or new invoices
• Prepare month-end reconciliation 
• Prepare and record month-end journal entries  
• Collaborate with other departments and teams to support the organization’s financial management and decision-making.

• 4-6 years of experience developing a similar role.
• Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.
• Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.
• Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.
• Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.
• Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.
• Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.
• Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.
• Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.
• Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

• Health Insurance
• Training & Development
• HMO on-day-one
• Paid Bereavement & Family Leave
• Maternity Leave
• Paternity Leave
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Solo/Single Parent Leave
• Special Leave Benefits for Women
• Mental Health Support

At First Gen we take pride in our work of energizing the Philippines through clean power generation technologies. As we grow to become the best in the industry, we are continuously searching for talent who are driven, empowered, and passionate about making a positive difference in the world.

We provide employees with ample opportunities and resources that enable them to perform at their best, contribute value, and help us achieve our Mission of “forging collaborative pathways for a decarbonized and regenerative future.”

First Gen wants you to be good at your job and be successful at it.  To this end, we will invest in your professional and personal growth by providing you with the right tools to effectively carry out your role as well as learning and development opportunities to advance your career.

Role Purpose: Primarily responsible for leading strategy and program development and collaborating with line managers to implement internal communication and employee engagement programs to support the achievement of the Company’s business objectives and develop a Company culture that remains faithful to the Company’s vision, mission, and values.

Key Accountabilities:

1. Strategy Development and Alignment a. Creates a framework and leads the development of a clear internal communication and employee engagement strategy in collaboration with line management and ensures alignment to the strategic direction and overall business objectives of First Gen and FPH.

2. Program Development and Implementation a. Leads the development of internal communication and employee engagement policies and annual programs to support the business and human capital agenda of the Company. These programs may include, but are not limited to, the following

• Communication of business direction, strategies and priorities

• Periodic top-down business updates and performance results • Company mission, vision and values

• Business information to enable employees to perform their work effectively • Company policies and procedures

• Organizational milestones and changes that impact employees directly b. In partnership with the bigger HR organization and line management, develops and supports the execution of an annual calendar of high-impact communication activities, initiatives, and events that engage employees, e.g. such as town halls, national conferences, leader messages, etc. c. Develops diverse communication channels, e.g. intranet, email, social media etc. that are appropriate to the nature and context of the communication.

3. Employer Branding, Messaging and Content Development

a. Participates in the development of the employer brand using subject matter expertise and deploying best practices in messaging and content development .

b. Prepares communication materials (e-newsletter, infographics, short videos, digital shows, and others) and ensures innovative, engaging and consistent messaging across the organization and full alignment to company values and distinct culture.

4. Conduct of Annual Communication Survey

a. Contributes to increasing employee engagement by conducting the annual communication survey and providing valuable feedback and inputs to future plans and program execution.

5. Functional Guidance and Partnership with Line Management a. Serves as a resource person and partners with line managers in different functions and business units to provide them the tools and guidance in improving their internal communication effectiveness, supporting business priorities and promoting company culture and values.

JOB DESCRIPTION:

Assigned area/territory - Ilocos Region

Key Areas of Accountability:

Promotes the assigned products to doctors using the prescribed sales technique and visit these MDs based on assigned frequency.  Establish and maintain good working relationship with doctors. Achieves the minimum call performance with 100% achievement on monthly actual calls vs monthly target calls.  Quality execution of all agreed marketing strategies, programs and plan of actions. Sales and promotions of products (i.e detailing, product presentation, CME activities, etc.) Continuous selection and update of target doctors. Establish and continuously increase market shares of products Submit relevant reports vital to operations.

Job Specification

•           Minimum 2 years’ experience as Territory Manager or as Professional Medical Representative in a respectable Pharmaceutical/Consumer Goods company.

•           Above average communication skills in English and the local language.

•           Experience in Nutritional products is a plus.

•           Aggressive, confident, and self-motivated with leadership potentials.

•           Persuasive, persevering, and a team player.

•           With very strong selling & communication skills and with pleasing personality.

•           Willing to travel and be assigned anywhere in the Philippines.

Knowledge & Experience:

• Relevant experience in Sales

• Insight into internal and external customers

• Brand Management

Competencies required:

• With at least 2-year work-related experience in Sales
• Computer Literate and with good communication skills
• Highly organized
• Project Management
• Customer Orientation
• Analytical Skills
• Willing to relocate

Ideal Candidate will be:

• Each day different from the next; especially in personal interactions Fast-paced environment Multiple projects going simultaneously
• Very socially-focused
• Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone
• Open, flowing communication is important

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

1. Identify Emerging to Top Artist at the earliest stage

• Audit and Identify Emerging to Top Artists trends
• Monitor Believe and public tool analytics for talent detection
• Build partnerships with a network of talent detection third parties

2. Qualify Artists Services expectations, career projects and releases plans

• Carry out meetings with prospective clients to pitch our services and follow up through to offer negotiations
• Present deals to your local internal team and coordinate with Head of Artist Services to validate deal offers
• Able to close the key deals until final contract signing with the support from central legal team.
• Coordinate the artist handover to the marketing & project managers team

3. Identify market trends and market dynamics and report to the management

• Build strong relationships with artists, management and the local industry
• Analyse the impact of spend and structure of artist offers

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!

Position: Marketing Manager

Work Hours: Monday to Friday 9am - 5pm Central time (4 hrs flexible)

Salary Range: $900-$1600 ( Depending on the interview result and client’s approval)

About the Company:

The company educates, informs, and brings together podcasters and industry professionals to help build a better tomorrow for the podcast industry.

About the role:

The Marketing Manager would be in charge of all the hands-on marketing efforts outside of organic social media management for Podcast Movement and the various events and communities we manage. 

We host several large conferences and trade shows a year, and need a much more organized strategy as it relates to email marketing, video/youtube channel marketing and management, paid social and search and display, etc.

1) We run two annual conferences/trade shows, which make up the majority of our company revenue (ticket sales and sponsorship sales). We also produce shows for other industries that are similar in format.

2) We send out a weekly newsletter that needs better guidance and also have different nurture sequences we've used in the past.

3) We have a very large online community, right now it's a Facebook group. It's the largest in our industry. We are looking to grow and nurture it more, and/or build a new one off of FB.

• The ideal hire will both bring ideas to the table, and also will the ability to execute those ideas.

We're looking for someone with experience in most or all of the following:

• Paid Ad Marketing (social & search/display) - we use Feathr for display ads and basic google ads for search, but need to do more.
•  Engagement Funnels (through paid ads, email marketing, etc., to maximize advertising and ongoing nurturing) - we use Active Campaign for email marketing currently
• Outside-the-box marketing ideas and experience

Tools that the candidates must be familiar with:

• Gmail, google calendars, google sheets and docs, slack, airtable, google ads for search/display/youtube, canva and/or other graphic design tools, ActiveCampaign, Feathr a plus but not a requirement.
• 5+ years doing all of these tasks, and experience in the event marketing space would be a huge plus.

Salary: P40,000 to P60,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• At least 5 years of experience as an Account Manager, Key Account Manager.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Datto PSA , Salesforce, Zoho CRM ) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration, Sales or relevant field.

What will you do?

• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsor.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of the requirements to the clients and other stakeholders.
• Develop new business with existing clients and/or identify areas where our solutions can be of used to the clients.
• Track progress of each clients.
• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.

Join the awesome team and enjoy these benefits & perks:

• Hybrid (2 days per week Office-based; 3 days per week Home-based)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Summary

As Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Lead and manage the Outlet team in all aspects of the department and ensure service standards are followed.
• Address guest concerns and react quickly and professionally.
• Train supervisors and colleagues as needed.
• Balance operational, administrative, and colleagues' needs.
• Conduct regularly scheduled departmental meetings.
• Work closely with the culinary and stewarding teams to ensure all banquet and meeting requirements are in place.
• Manage the outlet budget.
• Follow company policies, procedures, and service standards.
• Follow all safety and sanitation policies when handling food and beverages.
• Other duties as assigned by the F&B department management.

Business Development

• Develop business plans for the district that covers sales, revenue, and expense controls
• Implement a strategic sales plan that expands company’s customer base and ensure its strong presence as aligned with marketing strategies
• Build and promote strong and long-term customer relationships through good partnerships and understanding their needs.
• Understand the needs of the company’s customers through feedback and insights and develop plans on how they can relate more to the company’s products
• Conduct market surveillance by identifying emerging markets and market shifts and being fully aware of new products in the market and status of competitors
• Analyze and track data pertaining to sales KPIs and effectively interpret trends and provide relevant insights that will help develop strategies and tactics to achieve target and ensure market growth
• Identify and communicate opportunities to management and subject matter experts for product/service development.

People Management

• Manages sales team in terms of performance and discipline
• Drive high performance in the team through managing the team and provide quality feedback on their performance and development through coaching and business reviews
• Support the sales team on their training and development by identifying competency gaps or career opportunities, coaching them and providing the resources needed to develop team members
• Hold team members accountable with clear objectives and KPIs. Ensure that they uphold to policies, procedures and company standards every time
• Communicate company directions and strategies consistently and accurately. Engage the team by discussing about the company’s vision and its values and how the team contributes to these
• Effectively recruit talent that can contribute to the achievement of company objectives and goals. Facilitate effective onboarding process for new hires
• Facilitate regular team meetings to discuss issues, share knowledge, celebrate achievements, and provide training and direction

Sales Operations Management

• Establish sales objectives by forecasting and developing annual sales quotas for the territories under the district and projecting expected sales volume and profit for existing and new products
• Manage profitability through the achievement of targets, pricing decisions and the development and control of budgets
• Management of sales team to hit sales targets, achieve growth and increase in market share
• Oversee the activities and performance of the sales team
• Monitor and review district’s performance through preparation of quality sales, revenue, and expense reports
• Assess current district’s processes and procedures, identify opportunities for improvement, and implement them.
• Proper resource allocation to ensure profitability by preparing sales activity budgets and projections based on relevant information
• Monitor and approve expenses under their district in a timely manner
• Handle and resolve customer complaints regarding a product or service

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Duties and Responsibilities

• Translates business and operational requirements of business owners and stakeholders into appropriate functional and technical specifications and requirements. 

• Designs the platform capabilities, service flow, and architecture according to what best meets the specifications and requirements. 

• Aligns the platform design with the business' product and service roadmap. 

• Provides the estimated timelines and costs for each project to the sponsor for business casing. 

• Drives the delivery of platforms together with project management, procurement, IT, and network groups, ensuring on­time, on­spec, and on­budget execution. 

• Manages constraints, challenges, and changes that affect the platform delivery Capability Roll­out 

• Drives utilization of existing platforms by business partners through recommendations that apply existing platform capabilities with business needs 

• Leads process improvement initiatives for more efficient and streamlined use of a platform, allowing for faster and more effective roll­out of new services. Platform Roadmap 

• Monitors and provides inputs for the development of new service roadmaps, breakthrough ideas, and business opportunities. 

• Develops platform capability roadmaps in view of anticipated or emerging technologies. 

• Recommends and identifies building or decommissioning a platform capability. 

• Drives development of new capabilities to deliver an expanded or enhanced platform portfolio. Platform Administration 

• Oversees the following functions delivered by IT and Network Service Management to protect the performance of existing platforms:  Service Level Management, Availability Management , Service Continuity Management, Capacity Management, Incident Management, Problem Management, Change Management, Configuration Management 

HIRING REQUIREMENTS

Must Have:

• Graduate/Bachelor's degree holder of any IT/Computer related course

• At least 5 years of relevant experience

• Service and/or Platform lifecycle management experience

• Strong stakeholder management (for tech and business counterparts)

• Strong communication skills (written and oral)

• ITIL knowledge and/or certification

• Contracts and negotiation experience 

Competency/Knowledge/Experience on the following:

• Business, Program, and Change Management

• Cloud

• Information System Design and Management

• IT Project and Change Management

• IT Strategy

• Service Management

• Software and Application Development

• User Experience Design

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Talent Outsourcing Channel Solutions is a leading outsourcing company that specializes in providing exceptional customer service solutions. We are currently seeking an experienced and motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing and building relationships with our key clients.

Responsibilities

• Build and maintain strong relationships with clients
• Understand client needs and objectives
• Develop account strategies to meet client goals
• Serve as the primary point of contact for clients
• Negotiate contracts and agreements
• Monitor and track account performance
• Identify new business opportunities and upsell services to clients
• Collaborate with internal teams to ensure client satisfaction

• Preferably 2-3yrs experience as a Account Manager/Account POC.
• In-depth knowledge of performance metrics.
• Solid computer skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.

• Salary plus high Incentives

• Paid training

• HMO benefits

• Government mandated benefits

• Paid leaves and many more

SEARCHING FOR INDIVIDUALS OF FILIPINO NATIONALITY AND CANDIDATES

POSITION: E-Commerce Marketing Manager

LOCATION: Remote

SALARY: $1,000 - 1,500/month

WORK HOURS: M-F 9am - 5pm EST

ABOUT THE COMPANY:

Support Shepherd is a growing e-commerce company focused on providing high-quality products and exceptional customer service. We are currently seeking an experienced and talented E-Commerce Marketing Manager to join our team. This is a remote position, so candidates must be based in the Philippines.

RESPONSIBILITIES:

• Manage and optimize online product listings across various e-commerce platforms (Amazon/Shopify etc)
• Run adword campaigns to drive traffic to the website on different platforms (Google/Facebook/Amazon)
• Manage social media such as Facebook & Instagram posts
• Ensure products are priced competitively and make sure relevant content is in the website & product description
• Schedule posts on different platforms and manage email marketing campaigns 
• Create blog posts and promote products on different forums / bulletin boards

• 2-3 years exp in the same/similar role
• Proficiency in managing online marketplaces such as Shopify and Amazon
• Proficient in utilizing various advertising platforms, including Google Ads, Facebook Ads, and Amazon Ads.
• Hands-on experience in managing and curating content for Facebook and Instagram.
• Data-driven mindset with the ability to analyze campaign performance metrics.
• Creative thinking to develop engaging content for social media posts and advertisements.
• Strong written and verbal communication skills for creating compelling ad copy, social media posts, and effective communication with the -team.
• Ability to adapt to new technologies and stay updated on industry trends.
• Understanding of customer behavior and preferences to tailor marketing strategies accordingly.

LOOKING FOR FILIPINO TALENTS BASED IN THE PHILIPPINES

Position: Property Manager

Working Hours: Monday - Friday, 9AM - 5PM Eastern Time Zone

Salary Range: 900-1200 USD/ month (Depending on the interview result and the client's approval)

Holidays: TBD

Job description and tasks: 

• Logging prospective tenant information into Appfolio, logging tenant complaints into Appfolio,
• Communicating with on the ground staff, generating lease renewals within Appfolio, Addressing tenant account issues within Appfolio
• Following up with tenants on any concerns

• Proven experience in property management, at least 2 years
• Proficiency in Appfolio
• Good Oral and Written communication skills
• Keen attention to detail

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  Supply Chain Manager 

Salary Range:  USD 1000-2000 /month

Working Schedule : Monday to Friday 9:00 AM to 6:00 PM EST | 10:00 PM to 7:00 AM Manila Time 

ABOUT THE COMPANY 

We are a rapidly growing kids toy company in the e-commerce space. We were founded 6 years ago with a mission to create unique interactive toys that get kids moving. We're a friendly team of 6 that works hard and moves quickly!

ABOUT THE ROLE

We currently have 2 full time employees in the Philippines, and we are looking to expand that team.

Seeking a supply chain manager that is extremely well organized and excited to learn about all things Amazon FBA / Ecommerce.  Applicants should be a resourceful self-starter that’s excited to take ownership of the supply chain.  They will have experience with Amazon FBA, inventory management, and forecasting.

We’re looking for someone who is resourceful and can get things done with little supervision.

RESPONSIBILITIES:

• Responsible for placing orders with manufacturers and ensuring that there is adequate stock across all sales channels.
• Coordinate import containers with manufacturers, Freight Forwarders and 3PL.
• Analytically review, track and report on all supply chain logistics processes, including purchasing, receiving, warehousing, inventory.
• Responsible for monitoring inventory levels, forecasting, and replenishment shipments into Amazon US, UK, CAD, Walmart, and our 3PL to keep products in stock.
• Troubleshooting issues within Amazon/Walmart including, lost inventory, product detail page updates, variation creations, ect.
• Responsible for updating the weekly/monthly forecasts.
• Work internally with creative/marketing teams to coordinate new product launches.

• 5+ years of operations experience working on demand planning, forecasting, and supply chain management.
• 2+ years of experience directly managing an Amazon 3P working with Seller Central.
• Extensive skill with Google Sheets or Excel - **THERE WILL BE A TEST**.
• You will be working directly with the USA based team, so USA - EST Hours 9-6PM are required.
• Fluent in English with excellent written and verbal communication skills.
• Remote Work - Quiet home office or equivalent with fast wifi is a must.

Bonus Skills:

• Proficiency in Mandarin
• Experience using Helium10 or Jungle Scout
• Familiar with GETIDA or other reimbursement software
• Background in data analytics and statistics

• Sick Leave
• 13th Month Bonus
• Additional Christmas Bonus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Job Title: Project Manager for Venture Capital (VC) Fund

Pay Rate: $1500/ month

Work Hours: Monday to Friday, 2 - 10 PM Manila Time

Support Shepherd is a venture capital (VC) fund that specializes in providing funding and support to early-stage startups. We are looking for a highly motivated and experienced Project Manager to join our team and help us in managing our portfolio of investments.

About the Role:

We are seeking a highly organized and professional Remote Project Manager to support our General Partners (GPs). This role requires exceptional coordination skills, attention to detail, and the ability to handle sensitive information with discretion. The ideal candidate should be based in the Philippines, with a deep understanding of U.S. business practices and a passion for the gaming sector. The role would interface primarily with Europe, but liaise with the Managing Director in the United States as well.

Requirements:

1. Information Management: Assist in gathering and managing sensitive financial, personal, and tax information for our Director of Finance and business partners. Ensure strict confidentiality and compliance with all relevant regulations.
2. Cross-Team Initiative Management: Define, track, and drive cross-team initiatives from inception to completion. Collaborate with different departments to ensure alignment with overall strategic goals.
3. Meeting Coordination: Facilitate the scheduling and organization of meetings for GPs with external parties and internal team members. Ensure smooth communication and efficient time management.
4. Administrative Support: Provide general administrative support to GPs, including document preparation, report generation, and other tasks as required.
5. Event Planning and Execution: Lead the planning, organization, and execution of conferences, summits, and other events. This includes venue selection, vendor management, itinerary planning, and on-site coordination.

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• Minimum of 3 years of experience in operations or project management, preferably in venture capital or finance
• Excellent written and verbal communication skills in English.
• Strong organizational and multitasking abilities.
• Proficiency with Google Workplace, Microsoft Office and other productivity tools.
• Knowledge of U.S. business practices and sensitivity to cultural differences.
• Ability to handle confidential information with the utmost discretion.
• Passionate about the gaming industry. (highly preferred!)

Account Manager / Client Experience Manager

JOB DESCRIPTION

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

We’re looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Experience team. 

In this role, you are responsible for maintaining and nurturing Boldr’s Client relationships as well as developing and empowering Boldr’s Team Captains to be successful in their role. You will act as a business owner taking full accountability for the success of your Client and teams, ensuring they are fully equipped to meet our commitments to our Clients and doing so with the highest level of quality. 

You will help foster a healthy working environment for our team members. You will represent Boldr to our Clients and act as our internal Client across various departments. You will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. 

You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you’ll be maintaining all Client Success tools and procedures. 

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Processes

• Develop and maintain an authentic relationship with all the Client and internal stakeholders.
• Execute daily and weekly reviews of our operational performance with Client stakeholders and Boldr leadership.
• Ability to work seamlessly with different departments namely: Implementation, Client Solutions, Finance, IT, People Experience and Office Operations.
• Communicating and resolving basic to complex inquiries and concerns in an accurate, valid, complete, and timely manner. 
• Create and manage Client contracts such as MSAs and SLAs. 
• Manage a team of Team Captains and monitor compliance against SLAs and achievement of Client KPIs.
• Root cause analysis, planning and execution to ensure KPIs are met
• Partner with Team Captains to ensure documentation is constantly updated and identification of process improvements are sourced with the TC and their team.
• Facilitate Client Business Reviews in partnership with your SBU Head and organize the Boldr team to create these reviews.
• Develop, maintain, and leverage relationships and networks within the Client organization to identify and develop business growth opportunities
• Update Hubspot deal cards and ensure all necessary items are appropriately invoiced.
• Follow up with clients on invoicing, pricing discrepancies, and other billing-related issues. 

People Management

• Supervise and develop Team Captains through guidance, observation, and performance management activities. 
• As needed, joins the Team Captain on calls with the Client, team huddles or coaching sessions to stay up to date with all Client and team developments. 
• This also provides an opportunity to observe the Team Captain’s presentation, Client communication and coaching skills. 
• Taking steps to ensure learning and growth through development plans and, when necessary, progressive counseling. 
• Promote and foster a culture of continuous improvement by providing positive and constructive feedback to team members.
• Establish, promote, and maintain the Boldr culture within the organization. 
• Understand employee career growth aspirations to enable matching Boldr’s needs with employee abilities.
• Act as the escalation point for the Team Captains and Senior Team Captains.
• Responsible for upholding our organization’s values throughout the workplace
• Monitor achievement of internal and external KPI’s and ensure Operational Excellence
• Identify performance issues, conduct root cause analysis, and work with operations to improve performance on KPIs through motivating, guiding, and holding local operations managers accountable for following SLA. 

Tools, Administration, and Reporting

• Familiarity with Google Suite of Services is a must for this role
• Gmail, Drive, Sheets, Slides, and Docs are used heavily in Boldr
• Experience with Hubspot is a plus.
• Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations) and collect feedback and drive necessary actions to completion

Training

• Coordinate necessary training and best practices related to Tools and Processes
• Onboard new hires to ensure they are fully ready to succeed in their role.
• Lean six sigma knowledge and/or certification is a plus

Ongoing support and knowledge sharing

• Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement
• Provides input and communication to drive Client Success improvement, for all Clients, enterprise-wide.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team. 
• A servant leader
• Confident, yet humble
• Aware of your strengths and AFIs
• Knowledgeable but not afraid to ask questions or ask for help
• A quick learner
• Adept at giving as well as taking direction
• Responsive
• Able to understand and prepare for the impact of a simple “yes”; able to provide alternative solutions when “no” is necessary
• Able to DO and DELEGATE; understand the different circumstances where each is necessary
• Purposeful with a sense of urgency
• Able to connect with team members, Clients and internal customers
• Able to manage conflict, redirect differences towards a common goal

YOU HAVE…

• 2+ years in a Client facing role (Ops manager)
• Must have worked on A health care account within BPO.
• 2+ years knowledge of BPO,  Staffing, Tech, or other Business Service  Industries .
• 2+ years people management experience.
• Manipulate Excel or Google Sheets and will be helpful with the reporting work you’ll be responsible for. 
• Create dashboard and provide visibility to stakeholders
• Identify root causes, design and execute action plans
• Focus on listening and understanding what other people are saying, ask questions as appropriate, and not interrupt at inappropriate times.
• Maintain an open dialogue with the organization's external and internal Client partners in both positive and negative situations.
• Read, research, and draft letters, emails,  and documents.
• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Speaking in a public setting and delivering presentations to individuals and groups.
• Cope effectively with losses or rejections by moving on to other challenges and learning from past experiences. 

Position : Sales Development Representative/Account Manager

Working Hours : 9AM - 5PM CST/ 11PM to 7AM PHT

Salary range : $1300 - $1,500USD w/ commission

SPECIFIC DUTIES AND RESPONSIBILITIES

• Doing outreach via email and phone to a list of qualified customers prospects that we already have internally
• Doing a lot of email exchanges with potential customers and possible phone calls as well as well product demo webinars 
• Manage customer relationships, setting up calls, meetings, and supporting the engineering team with product implementation
• After the sales is made you would also be doing follow up with the customers to make sure they are happy and providing them with extra support if needed 
•  Doing sales presentations over Zoom with webcam on
• Growing of your pipeline
• Managing CRM (Willing to train)

• Must have at least 5 years of experience in the role
• Strong preference in cyber security sales
• Exp in education/k-12 huge plus
• Has to capacity to generate their own pipeline
• Must have experience doing cold calls and speaking to prospects and customer over the phone

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

• Managing external service providers
• Assigning tasks to technicians throughout each work day that are based on SLAs, technician availability, and the technician’s skills
• Reviewing both tactical and longer-term metrics for their team and handling performance that is outside of the defined thresholds

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Develop and execute marketing campaigns to drive research usage and customer engagement.  Work closely with the Marketing Director to develop engage marketing programs to drive retention and customer growth such as new customer onboarding program, client at risk program, referral program.  Deliver marketing activities to assist sales and product teams on meeting revenue targets.  Collaborate with internal teams to ensure the marketing objectives are aligned with the other departments goals.  Partner with the marketing director to develop and monitor metrics and dashboards to understand industry trends and practices.  Identify trends and insights from existing database to drive engage campaigns.  Measure and report performance of all marketing activities: analyze campaign performance through thoughtful and insightful reporting.  Develop KPI framework and benchmarks to measure success of campaigns so to ensure continuous improvement.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position:  Technical Project Manager/Product Development Manager

Working Hours:  Flexible; a few hours overlapping with 9am-5pm EST

Salary Range:  1,500 - 2,000 USD

Company Overview 

The company is formed in 1994, they are a technologically advanced international digital media group specializing in motor racing content offering 22 editions in 15 languages, 24 hours a day, seven days a week.

About the role:

The Product Operations Lead is a strategic role within the Product Management, design, and engineering team, focused on driving impactful product development processes, tools, and systems that enable the delivery of high-quality media products. The primary goal is to create and maintain operational excellence that significantly contributes to the product's success in the market. Reporting directly to the Chief Product Officer, this role requires a blend of analytical prowess, process improvement acumen, and a consultative approach to internal operations.

Duties and Responsibilities 

Impact-Driven Process Optimization: 

•  Innovate and enhance product development processes to maximize impact on product quality, customer satisfaction, and business outcomes. 
• Implement agile methodologies and CI/CD practices with a focus on measurable improvements in speed to market and product performance. 
• Define and track metrics and KPIs that directly correlate process efficiencies with product success in the market. 

Strategic Tool and System Management: 

• Lead the strategic selection and management of product management tools to ensure they provide substantial value and drive impactful results. 
• Streamline system integrations to foster seamless product development operations. 
• Conduct training sessions and create documentation to ensure high adoption and effective use of operational tools, emphasizing their impact on product success. Collaborative Consulting: 
• Employ a consultative approach to facilitate collaboration across product, design, and engineering teams, ensuring alignment with the organization's vision and impact goals. 
• Offer strategic consulting to integrate product operations with marketing, sales, customer service, and other departments, enhancing the product's market position. 
• Serve as a change agent, leveraging consulting experience to guide teams through operational transformations that increase product impact. Resource Planning and Allocation for Maximum Impact: 
• Align resource planning with the organization's impact objectives, ensuring optimal allocation to key initiatives. 
• Monitor resource utilization against impact-driven goals, adjusting plans to enhance product outcomes.

Reporting and Impact Analytics: 

• Develop reports that provide insight into how product operations influence key business metrics and long-term strategic impact. 
• Utilize data analytics to uncover opportunities for increasing the effectiveness and impact of the product portfolio. 

Risk Management and Compliance with an Eye on Impact: 

• Proactively manage operational risks with consideration for their potential impact on product success and business objectives. 
• Uphold compliance standards while seeking ways to turn regulatory constraints into opportunities for product differentiation and impact. 

● Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field; Master's degree preferred.

● Minimum of 5 years of experience in product development, with at least 2 years in a product operations leadership role. (open to meeting someone with less experience as long as they meet all the other requirements)

● Consulting experience in business or technology with a proven ability to drive operational improvements and organizational change.

● Strong grasp of the media industry with an emphasis on creating impactful product strategies.

● Demonstrated success in implementing process improvements with quantifiable impacts on product performance.

● Proficient in agile methodologies with a thorough understanding of product management principles and their influence on business impact.

● Exceptional analytical, strategic, and problem-solving skills.

● Robust leadership capabilities with experience in guiding cross-functional teams toward a common impact goal.

● Agility in navigating fast-paced and dynamic environments.

Working Conditions:

● The role requires frequent cross-departmental collaboration and may involve travel to engage with teams, stakeholders, and industry events.

Responsibilities:

The Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering.

• Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Fairmont standards
• Ensure staff have their breaks, according to the number of hours worked
• Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times
• Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy
• Be fully competent in all reception and cashier duties
• Cover all shifts if required
• Cover Rooms Coordinator shifts if required
• Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest Services, Florist, Housekeeping, In Room Dining)
• Be present at the Reception/Front Desk whenever possible
• Deal promptly and effectively with any complaints
• Meet and greet VIP guests
• Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible
• Conduct a handover at the end of each shift with relieving staff, informing them of any special requirements or problems
• Liaise with Housekeeping as to which rooms do not need to be turned down if occupancy allows
• Liaise with Concierge to ensure swift baggage dispatch and collection
• Follow up on late cancellations and no shows and charge when appropriate
• Inform the receptionist/cashiers of new memo’s during the handover
• Check the next day’s arrivals correspondence, confirming car-, restaurant- and theatre-bookings. Ensure that all guest needs are dealt with satisfactory
• Coordinate with Rooms Coordinator on all room allocations, ensuring effective communication of these with Receptionists/Guest Service Agents
• Deal with room moves, and ensure seamless communication of these with the relevant departments
• Check potential room revenue for any discrepancies and do necessary corrections
• Balance the screen (room types) for next day
• Maintain amicable and co-operative working relations with all other departments
• To be responsible for identifying any training needs of Reception/Front Office staff and communicating these to the Front Office Training Manager
• Ensure enough supplies of all stationary items are in storage
• Assist the Director of Front Office and Assistant Director of Front Office in all aspects of the department and ensure service standards are followed
• Manage any emergencies on the desk and take necessary actions
• Follow up all audit points with regards to LQA, JD Powers, etc..
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned
• The Duty Manager may be required to carry out other duties, directed by the Assistant Director of Front Office 

SUMMARY OF JOB DESCRIPTION

The Compliance Manager assumes a pivotal role, ensuring the security of the company’s information and adherence to security policies, regulatory requirements, and industry standards. Responsibilities encompass managing PCI DSS compliance, conducting risk assessments and mitigation of potential risks, as well as overseeing compliance initiatives. Collaborating with cross-functional teams, this person shall align security strategies with business objectives, fostering a culture of heightened security awareness. The candidate should have a good grasp of information security and risk management concepts and must be able to correlate these to the needs of the company. Being able to communicate effectively with business and technical people and having a robust understanding of the business, fintech industry, and its regulatory requirements is vital to this role.

JOB DESCRIPTION:

Set the information security and compliance strategy roadmap and align with the overall business strategy and objectives

Establish, maintain and implement information security policies, procedures and guidelines

Monitor and manage PCI DSS compliance by ensuring timely resolution of issues and completion of all necessary activities

Liaise with the auditors/PCI QSA and internal teams during audits and gather evidence

Ensure compliance with regulations under BSP, data privacy and payment carda brands

Maintain an information security awareness program which include conducting information security trainings and awareness campaigns within the company

Monitor the company’s cybersecurity risk profile by performing risk assessments and recommending appropriate mitigation measures

Monitor for potential security incidents and participate in the incident response

Stay updated on the latest security threats and vulnerabilities and ensure that the internal network and applications are secured

Advise the management and be the focal point of concerns regarding information security and data privacy

Provide support in projects and other security endeavors from time to time

• EDUCATION Bachelor's degree in IT or related field (e.g. Information Management, Computer Science, Accounting, or equivalent)3-5 years of experience in cybersecurity, GRC (Governance, Risk and Compliance) or IT auditing, preferably with 2 years in a managerial or supervisory roleBackground on the fintech or banking sector with solid understanding of relevant regulations under the BSP, AML, payment card industry and the Philippine Data Privacy ActEXPERIENCEComprehensive knowledge on PCI DSS requirements and has direct experience on managing or assisting in PCI DSS auditsKnowledgeable on various security/risk management standards and frameworks (e.g., ISO 27001/31000, NIST CSF) and performing risk assessmentsKnowledge or experience in management of security functions including network security, application security, vulnerability management, incident response, disaster recovery, etc.Excellent oral and written communication skillsStrong analytical and problem-solving skillsIT security certifications and trainings (e.g. CISSP, CISA, CISM, PCI DSS, CPISI, etc.) an advantage, but not mandatory.

A SNAPSHOT OF YOUR ROLE

• Product Quoting experience in IT related Industry
• Knowledge of ConnectWise suite is a PLUS
• Generate quotes from inbound requests
• Dispatch/ Manage inbound ticket dashboards
• Contact partners to review licensing options
• Follow- up on quotes to close business
• Use of Salesforce is a PLUS
• Excellent organizational skill
• Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office, database software (Excel), spreadsheets with intermediate formula
• Runs and analyzes reports and ensues that all reports are accurate and reliable
• Assumes and performs other duties and responsibilities not specifically outlined here in
• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

A BIT ABOUT YOU

• Bachelor’s Degree preferred
• 2-3 years working experience in the related field in a BPO setting
• Can work successfully in an ambiguous, fast paced, growing, deadline-driven environment
• Accuracy and attention to detail
• Interpersonal skills
• Teamworking skills
• Results driven
• Highly organized
• Focus on great internal and external customer service
• Ability to manage multiple projects in multiple functional areas simultaneously
• Flexibility and adaptability to adjust to changing project needs in evolving situations
• Independently exercise excellent judgment, discretion and sound reasoning in making important decisions
• Strong level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent professional communication skills required, both verbal and written
• Must be able to interface with Board members and Partners and consistently exude a pleasant, polished, and professional image
• Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner
• Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor
• Must demonstrate excellent interpersonal skills and a strong customer service acumen
• Must be proactive in anticipating executives’ needs and must consistently demonstrate a strong sense of urgency
• Required to interact effectively and efficiently with all levels of employees

Join the A-Team and experience the A-Life!

Position : Social Media Marketing Manager

Holidays : US or PH Holidays

Salary Range : 800-1200 USD/month

Working Hours : M-F, flexible but needs to be available EST (client usually works as early as 3am-6am EST)

Main Responsibilities

• Assist with planning, scheduling, and management of organic content calendar (daily)
• Oversee organic content redistribution across all social media platforms (daily)
• Twitter / X
• LinkedIn
• Threads
• Instagram
• Facebook
• Pinterest
• YouTube
• Oversee audience engagement across all social media platforms (daily)
• Replying to comments on my posts
• Leaving comments on other people’s posts
• Track organic content performance across all social media platforms (daily)
• Upload & schedule email newsletters (weekly) - Mon/Wed/Fri
• Track email newsletter performance (weekly)
• Attend team meeting on Mondays at 11 AM ET (weekly)
• Attend 1-on-1 meeting @ date TBD (weekly)
• Analyze organic content performance to identify new trends and opportunities (weekly)
• Report on organic content performance across all platforms, along with best-performing posts & formats (weekly)
• Report on organic content performance across all platforms, along with new trends, opportunities, and best-performing posts & formats (monthly)
• Design and build out new opt-in pages, landing pages, and sales pages (as needed)
• Create new images, diagrams, slide decks & other visual assets in Canva (as needed)
• Set up & implement new email automations (as needed)
• Set up & implement new software tools & tech integrations (as needed)

Tools to use 

• Social Media Platforms
• Canva
• Asana
• Slack
• Google Workspace
• Notion

• At least 1-3 years of experience
• Familiarity with various social media platforms
• Some experience with tools like Asana, Slack, Google Workspace, and Notion

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: Business Development Manager

Working hours: Monday - Friday, 8 AM - 4 PM GMT / 4 PM - 12 MN PH Time

Holiday/s: PH Holiday + 10 days paid leave

Salary Range: $1,200 - 1,800/month (can be up to $2,000 for exceptional candidates)

About the company:

The company is a tool safety company focusing on compliance with a range of products for both the distribution and end-user markets.

Part of our growth plans includes a full range of projected safety lighting for use in production and industrial facilities across the UK to reduce the accidents that occur within warehouses and on sites where forklifts and people share the same space.

The decision-makers for purchasing such solutions are normally the Health and safety director or the operations director.

Duties and responsibilities:

• Conduct market research to identify suitable target customers
• Contact them by telephone to introduce the company/products.
• Build and nurture strong relationships with key decision-makers in the industry, manufacturing storage, and distribution industries.
• Actively prospect, pitch, and warm up leads for the senior consultants to take forward
• following a site consultation you will produce the quotation and monitor all followup
• Prepare and deliver persuasive sales presentations, proposals, and contract negotiations tailored to the needs of clients.
• Track and analyze market trends, competitor activities, and customer feedback to identify opportunities for innovation and improvement.
• Collaborate with the customer success team to ensure a smooth onboarding process and ongoing support for educational clients.

• Bachelor's degree in Business Administration, Education, or a related field.
• An MBA (Master of Business Administration) is a plus.
• Proven track record (5+ years) of success in business development or sales.
• Proficient in using CRM software (Hubspot preferred) and other sales productivity tools.
• Excellent English-speaking communication, negotiation, and interpersonal skills with the ability to engage with customers effectively.
• Passion for safety and a deep understanding of the challenges and opportunities in the industrial sector.
• Self-motivated with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a team environment.
• Exceptional organizational and time management skills with the ability to prioritize tasks effectively.

10 days paid leave + PH Holiday

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES!!

Position:  Project Manager - Admin Assistant

Working Schedule:  Mondays to Fridays, 9:00 AM - 5:00 PM CST | 11:00 PM - 7:00 AM PHT
Salary Range:  $900 - 1500 / Monthly 

ABOUT THE ROLE:

We are seeking a highly organized and detail-oriented Project Manager to join our team and support our operational staff in managing and executing projects efficiently. The ideal candidate will play a crucial role in enhancing communication, organizing project information, and assisting in various administrative tasks.

RESPONSIBILITIES:

• Collaboration: Collaborate with various departments to facilitate effective communication and workflow.
• Project Communication: Receive and manage all project-level communication to ensure an additional layer of checks and balances.
• Scheduling: Efficiently manage and coordinate schedules, appointments, and meetings for executives and team members. Process scheduling for all team members on a central calendar so all team members may have visibility, including organizing project-specific recurring meetings and team meetings. Assist with scheduling for the executive leadership team on all meetings, business travel, and coordination on individual ELT calendars.
• Project Tracking: Support project management activities, including tracking timelines, deadlines, and deliverables. Communicate with respective project managers on upcoming deadlines and deliverables to ensure we are on time and within budget.
• File Organization: Assist in organizing and maintaining files, documents, and other records. Make recommendations to improve organization & guide team members on how/where to find project material. Organize all project information into respective DropBoxes, ShareFiles, and Monday Folders for easy reference by the entire team. Organize company and project-specific records for the executive team.
• Executive Support: Maintain individual folders for executive team members, providing seamless access to relevant information.
• PR/Marketing Assistance: Assist the CEO in PR and marketing efforts to contribute to the overall success of our projects.
• Inbound Inquiries: Handle and respond to inbound inquiries promptly and professionally.
• Meeting Support: Act as a scribe during team meetings to ensure comprehensive documentation of discussions and completion of action items.

Minimum Requirements:

QUALIFICATIONS:

• At least 2-3 years of experience in the role
• Good to Excellent communication skills both written and verbal.
• Proficient in office productivity tools (e.g. Google Workspace, Zoom, Microsoft 365, etc.)
• Knowledge in using Dropbox, Monday.com, ShareFiles, and any other project management tools.
• Someone who embodies values and demonstrates resilience, confidence, and initiative.
• Tech-savvy with the ability to work with digital tools, communication platforms, and project management tools. 
• An individual prepared to take on various roles and effectively manage extra responsibilities.

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed