We are seeking a skilled and experienced Medical Biller to join our team. The successful candidate will demonstrate a strong attention to detail and accuracy in claims processing, along with excellent communication and interpersonal skills for effective collaboration with team members, insurance companies, and patients.

Duties and Responsibilities:

• Utilize proficient understanding of CPT & ICD-10 coding and medical billing procedures to accurately prepare and submit medical insurance claims.
• Demonstrate knowledge of insurance claim submission processes and reimbursement practices to ensure timely reimbursement.
• Verify and review claim information for completeness and compliance with billing regulations.
• Record and reconcile payments received from insurance companies and patients.
• Ensure accurate posting of payments and adjustments in the billing system.
• Collaborate effectively with team members, insurance companies, and patients to resolve any billing discrepancies or issues.
• Managing insurance and patient Accounts Receivable (A/R), resolving billing discrepancies, addressing insurance denials and rejections by sending claims for reprocessing and/or submitting corrected claims/appeals as necessary.
• Credentialing for major insurance companies for in-network and out-of-network providers under the client's NPI (including VA network).

• Proven experience as a Medical Biller or Medical Administrative Assistant in a healthcare setting, preferably in a medical massage clinic or related field.

• Proficiency in medical billing and coding procedures, including knowledge of CPT and ICD-10 codes relevant to medical massage services.
• Credentialing for major insurance companies for in-network and out-of-network providers under the client's NPI (including VA network).
• Experience with electronic billing systems and medical billing software for submitting claims, processing payments, and managing patient accounts.
• Knowledge and experience in verifying patient insurance coverage and eligibility for medical massage services, including familiarity with various insurance plans and authorization requirements.
• Ability to communicate effectively with insurance companies and third-party payers to obtain pre-authorizations and verify coverage for treatment.
• Ability to generate and send patient statements, process payments, and follow up on outstanding balances or delinquent accounts.
• Experience in handling patient inquiries and concerns related to billing, insurance coverage, and payment options with professionalism and empathy.
• Proficiency in using electronic medical records (EMR) systems to enter patient information, update treatment records, and document billing and coding information accurately.
• Ability to provide administrative support to the clinic, including answering phones, greeting patients, and assisting with front desk duties as needed.
• Strong organizational skills and attention to detail in managing administrative tasks, such as filing, data entry, and correspondence.
• Excellent communication and interpersonal skills, with the ability to interact professionally and effectively with patients, healthcare providers, and colleagues.
• Knowledge of HIPAA regulations and patient privacy laws, with a commitment to maintaining confidentiality and safeguarding patient information at all times.
• Willingness to pursue ongoing training and certification in medical billing and coding, as well as other relevant areas of healthcare administration, to stay current with industry trends and best practices.
• Willing to work in the Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST).
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps.

As a Medical Scribe, you will play a crucial role in supporting healthcare providers by accurately transcribing medical information into Electronic Medical Records (EMR) systems.

Operating in a virtual environment, you'll need to excel in independent work, maintain meticulous attention to detail, and exhibit exceptional typing and computer skills. Your role will involve transcribing various forms of medical documentation, including audio recordings, live conversations, and written notes, into EMR systems with precision and efficiency.

Responsibilities:

• Accurately document patient encounters, including medical histories, eye examinations, and treatment plans, in Eyefinity, the electronic medical record (EMR) system.
• Assist optometrists during patient examinations by recording findings, test results, and treatment recommendations in real-time.
• Coordinate with the pharmacy to send prescriptions and ensure timely delivery of medications to patients.
• Facilitate communication between the optometrist and other healthcare providers by sending referrals and coordinating follow-up care as needed.
• Answer phones and greet patients in a professional and friendly manner, providing assistance and directing calls to appropriate staff members.
• Accurately Document Patient Encounters: Utilize Eyefinity, the electronic medical record (EMR) system, to meticulously document patient encounters, encompassing medical histories, eye examinations, and treatment plans. Ensure all entries are accurate, timely, and compliant with regulatory standards.
• Assist Optometrists During Examinations: Collaborate closely with optometrists during patient examinations by diligently recording findings, test results, and treatment recommendations in real-time. Maintain attentiveness and precision to capture all relevant information effectively.
• Coordinate Prescription Management: Interface with the pharmacy to transmit prescriptions promptly and ensure the timely delivery of medications to patients. Uphold accuracy in prescription details and facilitate seamless communication to meet patient needs efficiently.
• Provide Professional Reception Services: Extend courteous and professional phone etiquette and in-person greetings to patients, offering assistance and directing calls to appropriate staff members promptly. Maintain a welcoming environment conducive to patient comfort and satisfaction.
• Efficient Appointment Management: Manage the clinic's appointment calendar adeptly, scheduling patient appointments and ensuring optimal utilization of clinic resources. Exercise proficiency in appointment scheduling software to streamline scheduling processes.
• Insurance Verification and Claims Processing: Verify patient insurance coverage and eligibility accurately, process insurance claims efficiently, and assist with pre-authorizations for procedures and treatments. Ensure adherence to insurance protocols and facilitate seamless billing procedures.
• Update Patient Information: Maintain accuracy and completeness of patient information and medical records in the practice management system (PMS) and EMR. Uphold strict confidentiality and compliance with HIPAA regulations and patient privacy laws.

• Demonstrated experience as a Medical Scribe, with a minimum of 30 hours of scribing experience, preferably in an optometry or healthcare setting.
• Background in medical receptionist or administrative assistant roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal abilities, emphasizing exceptional customer service to patients.
• Proficiency in computer skills, encompassing experience with EMR systems, PMS systems, and the Microsoft Office Suite. Adaptability to learn and navigate new software applications efficiently.
• Ability to work both independently and collaboratively as part of a cohesive healthcare team.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Willingness to work on Pacific Daylight Time (PDT) schedule. 
• Own a Laptop or Desktop with 8GB RAM, Core i5 or above, and Microsoft Office. Plus, a reliable internet connection (at least 10 Mbps).

Are you interested in the legal industry, and want the freedom and flexibility to work from anywhere? Join our dynamic team as a Legal Administrative Assistant!

We are seeking a highly motivated individual to contribute their administrative expertise to our thriving law office, or in offices dealing with legal documents such as real estate companies, land title offices, or the court system. These agents handle tasks such as formatting legal correspondence, and/or reviewing and proofreading outgoing documents.

Duties and Responsibilities:

• Assist lawyers with day-to-day administrative tasks to ensure the smooth functioning of the legal office.
• Act as a liaison with clients, witnesses, and other stakeholders, ensuring clear and effective communication.
• Provide administrative support during trials, including the preparation of case briefs and summarizing depositions, interrogatories, and testimony.
• Conduct investigations and perform statistical/documentary research to contribute valuable insights to legal cases.
• Locate and develop case-relevant information, type up and file basic legal documents and correspondence.
• Answer and direct phone calls, maintain contact lists, and monitor deadlines while efficiently managing the calendar.

• A highschool diploma or equivalent.
• Proven working experience as a Admin or Legal Assistant
• Computer literacy, proficiency in English, and working knowledge of case management software.
• Excellent secretarial and organizational skills, with the ability to handle multiple tasks under pressure.
• Ability to work and maintain patience with individuals of diverse backgrounds and professional competencies.
• Committed to maintaining integrity and confidentiality on behalf of the company, the firm, and its clients.
• Willing to work on Pacific Standard Time (PST) schedule.
• Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10 Mbps.

We are seeking a skilled and experienced Medical Biller to join our team.
The successful candidate will demonstrate a strong attention to detail and accuracy in claims processing, along with excellent communication and interpersonal skills for effective collaboration with team members, insurance companies, and patients.

Duties and responsibilities:

• Utilize proficient understanding of CPT & ICD-10 coding and medical billing procedures to accurately prepare and submit medical insurance claims.
• Demonstrate knowledge of insurance claim submission processes and reimbursement practices to ensure timely reimbursement.
• Verify and review claim information for completeness and compliance with billing regulations.
• Record and reconcile payments received from insurance companies and patients.
• Ensure accurate posting of payments and adjustments in the billing system.
• Collaborate effectively with team members, insurance companies, and patients to resolve any billing discrepancies or issues.
• Managing insurance and patient Accounts Receivable (A/R), resolving billing discrepancies, addressing insurance denials and rejections by sending claims for reprocessing and/or submitting corrected claims/appeals as necessary.

• Minimum of 3-5 years of experience as a medical biller.
• Proficient understanding of CPT & ICD-10 coding and medical billing procedures.
• Strong attention to detail and accuracy in claims processing.
• Excellent communication and interpersonal skills.
• Familiarity with medical billing software and electronic health records (EHR) systems.
• Excellent English communication and interpersonal skills (oral and written).
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and OutlookExperience managing insurance and patient Accounts Receivable (A/R) and a comprehensive understanding of handling insurance denials and rejections
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• High school diploma or equivalent
• Willing to work in the Pacific Time (PST) schedule (8:00 AM - 4:00 PM PST). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps.

*This position is for all candidates located ONLY in the Philippines*

Start Date: ASAP

Required language: English.

We seek a skilled Remote Project Manager to oversee and coordinate all aspects of our new venture. This role involves working closely with our in-house teams, including Sales Account Managers, Operations Managers, and Marketing Managers, to ensure the successful setup and ongoing management of our operations. The Project Manager will be pivotal in tracking progress, identifying challenges, and ensuring milestones are met within set timeframes.

Responsibilities:

Project Planning and Execution

• Coordinate with the Internal team to align project timelines, milestones, and resources needed

Tracking and Reporting

• Monitor Project progress, ensuring adherence to timelines and budgets
• Provide Regular updates to the VP of Strategic Business Development and other stakeholders

Team Coordination

• Facilitate communication and collaboration among in-house teams
• Address operational, staffing and marketing aspects of the project

Problem Solving

• Identifying potential issues and proactively developing contingency plans
• Implement solutions to address challenges and maintain project momentum

Quality Assurance

• Ensure all project deliverables meet quality standards and client expectations

Stakeholder Management

• Engage with key stakeholders to gather feedback and incorporate in into project strategy

• Preferred but not required Bachelor’s degree in Business Management, Project Management, or related field.
• Proven experience in project management, preferably in a remote or virtual staff setting.
• Strong understanding of the healthcare industry, particularly in relation to medical service providers.
• Excellent communication skills in English.
• Proficient in project management software and tools.
• Willing to work on Pacific Standard Time (8:00 AM – 5:00 PM California Time.
• Own a Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

We are looking to hire talented and driven Design or PowerPoint Design professionals (PPT or previous work experience is not required, but a plus) in the Philippines for the role of Associate Design & Project Manager. Fluent English written and verbal is required.

As an Associate Design & Project Manager, you will work with a global network of people both internally at SlideHub and externally to deliver presentation designs for our clients. All new hires will go through a paid training program where they will learn the necessary skills to start working for our clients.

During the training period, you will be working from 14:00 - 22:00 PHT to align with our team of trainers.

Applicants must send their CVs in English and have sufficient written and spoken English skills. Applications that do not comply with these requests will not be considered.

The role

• Manage client projects from the initial dialogue to the delivery of the presentation
• Develop high-quality presentation designs for our demanding clients
• Manage SlideHub's network of freelancers to deliver client projects
• Various business development activities in the delivery team

Join our dynamic team and bring your creativity to the forefront as our new Creative Copywriter. You’ll be crafting compelling content that resonates with audiences and drives engagement.

Position Type :

Type Of Hire :

Education Desired :

• Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Serves as the primary contact for customer issues via email and inbound telephonic support in Spanish and English
• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
• Meets standards of job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and/or mentoring to less experienced associates
• Other related duties assigned as needed

What you bring

• 1 year or more experience working in a Spanish Campaign in a Call Center
• Excellent customer service skills that build high levels of customer satisfaction
• Excellent verbal and written communications skills in both English and French REQUIRED
• Computer navigation and operations skills
• Ability to work both independently, as well as in a team environment
• Willingness to learn and to be open to feedback

Added bonus if you have

• Banking related industry experience
• Demonstrated success in a dynamic environment; ability to adapt to rapid change

What we offer you

• A fantastic range of benefits including medical, dental, vision, and paid vacation
• Great workspace with dedicated and motivated colleagues
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A variety of career development tools, resources and opportunities

A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass