Job Description

Executive, Customer Happiness

We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone. We’re fast, we cut bureaucracy and we have a ton of fun while doing it. Join our 24,000 Allstars across 25 countries today! Customer Happiness Executive.

This role is to support resolution by providing quality, timely and effective customer support via various digital channels such as social media, chat and email. Here’s what an ordinary day looks like :

• Provide quality and timely customer service via the organization’s digital channels by responding directly to customer questions, feedback, and complaints in live chat,social and web.
• Creatively and accurately articulate responses via excellent written communication skills regarding AirAsia products and services.
• Follow required procedures and processes to resolve customer inquiries or complaints; Assist customers with learning how to use and where to find AirAsia products and services.
• Assist Customer Experience team to identify and report system trends and abnormalities. Use a computer to accurately record customer interactions or support transactions; Generate sales or do upselling while providing exceptional service to meet personal and team sales target.
• Remain current in the airline by acquiring products and services information, latest details and industry related news which impacts support.
• Participate in training and development activities.​
• Other duties as assigned.

This job is ideal for you if you also:

• Diploma/Bachelor's Degree holder.
• Having previous customer service experience would be an added advantage.
• Able to work on 24/7 shift rotation including weekends & public holidays.
• Able to work on midnight shift.
• Must have excellent verbal and written English and additional language of either Chinese/ Tagalog/ Thai/ Vietnamese/ Indonesian/ Korean/ Japanese communication skills, any other additional languages is greatly welcomed.
• Well-organized and detail-oriented and able to multitask. Ability to work with very minimal guidance or supervision and strong time management skills.
• Must be an assertive team player with high energy to work in a fast-paced environment.
• Medically fit - Mentally and physically.

**AirAsia is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.

The data analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will provide analysis, will process and normalize the data to ensure data integrity and will create queries, views and reports. The candidate will review, input reinsurance submission data, set up the Property pricing models, create a comparison to the expiring contract wording, and document files in the directory after business is bound. Communication with the underwriters is essential. 

Job Responsibilities

• Interpret data, analyze results, and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in a complex data sets
• Filter and scrub data, and review reports and performance indicators to locate and correct code problems
• Locate and define new process improvement opportunities

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Medical Assistant with Dermatology experience to join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Assist healthcare providers in patient examinations and procedures
• Interview patients and document basic medical history
• Obtain and record vital signs and medical history of patients
• Prepare examination rooms and ensure cleanliness and organization
• Administer medications and injections as directed by healthcare providers
• Coordinate patient referrals and follow-up care
• Update and maintain electronic medical records
• Provide patient education and support
• Collaborate with the healthcare team to ensure quality patient care
• Provide administrative support to ensure efficient operation of the office
• Answer and direct phone calls, take messages, and respond to inquiries
• Perform clerical tasks such as filing, transcribing, and faxing
• Coordinate and schedule appointments, meetings, and travel arrangements
• Maintain an organized filing system for both electronic and paper documents
• Assist in the preparation of reports, presentations, and correspondence
• Assist with project coordination by tracking progress and deadlines

Other Details:

Schedule: Mondays - Fridays 8 hr/day; 40 hr/week; Weekend days off

Timezone: EST

• At least 2 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Organize and schedule appointments
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience with calendar management and scheduling software is a plus
• Can start immediately or in 2 weeks
• Knowledge of Dermatology a plus

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training

Join our dynamic team as an Executive Assistant and Operations Coordinator and play a crucial role in supporting company leadership. Your experience as a skilled executive assistant, scheduler, and coordinator will shine as you manage complex schedules, plan travel arrangements, and coordinate events. As a valuable team player, you'll contribute to the operational and administrative efficiency of our fast-growing organization.

• Efficiently manage executive schedules, appointments, and meetings
• Organize domestic and international travel logistics
• Plan and execute company events, meetings, and conferences
• Coordinate communication between leadership and various teams
• Perform administrative tasks to ensure smooth operations

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)

#li-remote

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

JOB RESPONSIBILITIES:

• Communicates daily with their respective Planners, inform them on a significant change, issues, concerns and provides projection on a per package per lot basis with thorough analysis.
• Prepare/Assess daily detailed report per operation per Planned Completion Date and send out priority loading to Operations and Planner for review and reference.
• Reviews/analyzes daily late lots and work in process, provide alternative courses of action regarding production flow variation.
• Coordinates with support group Material Review Board on issues on a lot per lot basis regarding the disposition and other investigation going on as a basis on changes and improving Planned Completion Dates as part of Maintaining a reliable commitments that may vary depending on the final disposition by the Management.
• Ensures accurate work in process movements, i.e. actual lot location against Oracle/Camstar status.
• Coordinate priority revision notices per Planner feedback and ensures the Planned Completion Dates are updated in Oracle.
• Reviews commitments and provide heads up review to respective Planner on the issues that may affect the Planned Completion Dates and provides changes and updates any progress with the Planner.
• Performs All Shipment related Oracle transaction properly Performs document reviews Bonding Diagrams, CAS to ensure all are tally in actual against production use.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree any 4 year course or at least 1-2 years of directly related experience
• Proficient in MS Office
• Knowledge in Oracle System and familiar in manufacturing set-up

We are currently looking for an Executive Assistant to be the supportive force that empowers our senior leadership. The ideal person for the job will be a proactive problem solver with exceptional communication skills and a meticulous attention to detail.

• You will be primarily responsible for supporting a busy C-Suite Executive, also at times you will provide support to the wider executive team as directed to ensure that company goals and objectives are accomplished, and operations run efficiently
• You will have the ability and aptitude to maintain and refine internal processes, as well as coordinating internal and external resources to expedite workflow
• Manage communication between Senior Management and employees, combined with liaising with internal and external stakeholder on various projects and tasks
• You will plan and orchestrate work to ensure the senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld

Responsibilities

• Manage professional and personal scheduling, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics
• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to other senior executives
• Manage, coordinate, and arrange senior executives’ travel and travel-related activities, including hotel booking, transportation, and meal coordination
• Perform administrative and office support, such as typing, dictation, spreadsheet creation, customer facing presentations and maintenance of relevant system and databases 
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
• Organize team communications and plan events, both internally and offsite

As an HR Admin Assistant, you will be responsible for providing services and assistance specifically in the facilitating the on-boarding and off-boarding process, employee welfare and benefits administration, employee relations to deliver and attend to all employees and company’s needs and concerns.

You will:

• Manage inventory levels with proper records and accountability (ie. swag, pantry, storage room, medical supplies, etc)
• Be scrappy to find the best bargain to purchase supplies, equipment, furniture, etc, and be relentlessly resourceful in decorating the office and enhancing the workplace experience for special events
• Liaise with facility management vendors, including utilities, rental, office cleaning, catering, fire safety insurance, building management with landlord/office owner and security services
• Ensure timely payment of all utilities, rental and other office expenses
• Monitor contracts such as business permits, office lease, landlord, office cleaning, etc
• Manage the service admin team including the messengers, drivers, security guards and janitorial staff
• Perform receptionist duties
• Assist with company events, team bonding, office tours and other ad-hoc events in the office or off-site
• Coordinate HR projects, meetings and training seminars
• Prepare reports and presentations for internal communications
• Assist in onboarding and offboarding activities of employees
• Keeps knowledge of people team practices up-to-date by taking part in any workshops or other educational meetings and reading any new materials.
• Collaborate with the HR team to implement employee development and training programs.
• Any other ad-hoc tasks required by the Company.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Virtual Assistant 

Working Hours: M-F 8am - 4pm Pacific Standard Time (12mn- 8am MNL Time)

Holidays: TBD

Salary Range: USD 1,200/month

About the Role:

A fast-growing DTC company selling funeral caskets directly to American consumers via Amazon, Walmart, Sam's Club, and their own website. Their mission is to offer designer caskets at revolutionary prices, while driving affordability and transparency in the funeral industry.

Key Responsibilities:

Your daily duties include:

• Creating and checking Purchase Orders for accuracy
• Drafting documents and presentations (recutting/evolving existing materials)
• Executive Assistant role to 3 executives  (e.g., correspondence, reach out, meeting schedules)
• Other tasks as needed

To succeed in this position, you must have:

• Extreme attention to detail, must be strongly detail-oriented
• Strong and natural written communication
• Bias for action
• High level of responsibility and organization

LOOKING FOR FILIPINO CANDIDATES AND PHILIPPINE-BASED CANDIDATES

Position: Virtual Assistant

Work Hours: Overlap between 9AM – 5PM Mountain and Eastern Time

Pay Range: $800 -$1200 per month

Workflow Management:

• Assist in managing and optimizing the workflow for drone operations, ensuring that tasks are prioritized and completed efficiently.

• Monitor project timelines and ensure that deadlines are met.

• Coordinate with the operations team to ensure smooth execution of drone missions.

Scheduling & Coordination:

• Schedule, organize, and manage meetings, client calls, and other appointments using digital calendars for the CEO.

• Coordinate with clients to ensure timely delivery of services and address any scheduling conflicts.

• Liaise with vendors, ensuring that all equipment and services are procured in a timely manner.

Email Management:

• Monitor company email accounts, ensuring prompt responses to client inquiries, vendor communications, and internal team correspondence.

• Prioritize and categorize emails, flagging urgent communications for immediate attention.

• Draft, edit, and send professional emails on behalf of the company.

Client & Vendor Relations:

• Act as a primary point of contact for clients and vendors, ensuring that their needs are addressed promptly and professionally.

• Maintain and update client and vendor databases, ensuring that all contact information, preferences, and notes are current.

Administrative Support:

• Assist in the preparation of reports, presentations, and other documents for company operations as necessary.

• Handle any other administrative tasks as assigned, such as data entry, file management, and research.

Minimum Requirements:

• Proven experience as a Virtual Assistant or relevant role.
• Proficient in using digital tools and software, including Monday.com, Microsoft Office Suite, Google Workspace, and scheduling software.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask.
• Detail-oriented and able to work independently.
• A proactive approach to problem-solving with strong decision-making skills.

HIGHLY PREFERRED:

• Desired CAD or GIS experience 
• Desired Data / File Management experience
• Familiarity with the drone industry 

Key responsibilities of the Onboarding Assistant role includes,

• Assisting onboarding specialists in creating and organizing projects for new clients.
• Managing the sending and importation of documents related to onboarding processes.
• Following up with providers to obtain missing credentialing and office documents required for projects.
• Reaching out to dental insurance companies to obtain fee schedules and necessary information.
• Possibly pre-filling applications and forms to expedite the onboarding process.
• Serving as a right hand to onboarding specialists, providing support and assistance as needed.

• Exceptional verbal and written communication skills.
• Demonstrated ability to maintain meticulous organization in onboarding processes.
• Proficiency in managing documentation and ensuring accuracy in all onboarding tasks.
• Keen attention to detail with a focus on accuracy and precision in all tasks.
• Effective time management skills to prioritize tasks and meet deadlines efficiently.
• Strong team player with the ability to collaborate effectively with colleagues.
• Excellent interpersonal skills to build and maintain relationships with stakeholders.

• HMO with 1 free dependent upon hire (with Dental coverage)
• Life Insurance
• Night Shift/20% Night Differential
• 20 PTO credits annually
• Great Company Culture
• Career Growth and Learning
• Work from Home
• 20,000 - 24,000 salary/month

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities, and discover new possibilities for the communities we live in

The Nitty Gritty

Datacom is Australasia's largest homegrown technology services business of over 6500 people, from humble beginnings as a small family business, we have enjoyed healthy, organic, and sustainable growth to become a large multinational, that proudly holds on to our ‘small family business feel.

We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability

At the center of our vision and values are people: our people. We are guided by what is best for our staff, our customers, and our communities.

Growing to dominate the New Zealand government and corporate IT market, we expanded into the Philippines, Malaysia, and Australia in the mid-90s and have been growing in those regions ever since.

Do you have what it takes to help us grow? This is your chance to be part of something new, getting on from the ‘ground floor’ and benefiting from all the up-side of a ‘start-up’ initiative with the security of a large multinational (and yet none of the down-side).

ole Overview and Objectives

The accountant will monitor, prepare, and maintain financial information, and reporting in accordance with best practice. The accountant is responsible for supporting senior accountants and members of the shared service team with accounting duties including monitoring transactions, resolving queries, and assisting with analysis.

Role Responsibilities

The Assistant Accountant is responsible for (but not limited to):

• Record-2-Report activities
• Assisting in the generation of general ledger transactions and subsequent related adjustments.
• Supporting monthly activities including balance sheet reconciliations.
• Supporting the preparation of financial analysis and reports from a profit and loss and balance sheet perspective.
• Supporting the analysis and review of financial information of discrepancies and variances.
• Contributing ideas towards the development of new or amended accounting systems, programs, and procedures including initiating any actions to reduce write offs and improve efficiencies.
• Assisting audit preparations and year end activities through provision of information.
• Supporting the preparation of accounting records and financial reports as per Datacom standards.
• Ensuring all accounting tasks are completed within the set timeframe and any issues addressed as they arise.
• Performing other accounting duties and supporting the broader team as required or assigned.
• Supporting in the design and implementation of effective and appropriate financial controls.

Knowledge

• Detailed knowledge of general accounting systems, processes, and practices.
• Strong technical accounting ability.
• Working knowledge of Oracle or a similar-sized ERP system.

Experience

• 1-3 years of general accounting or audit Experience.
• Experience influencing stakeholders through challenging situations.
• Previous involvement in the implementation of a new accounting system or management and evolution of an existing system.
• Experience working either within Datacom or for a similar-sized organization.

Skills

• Expertise in MS Excel and the ability to create models and reports using Pivot Table is a MUST
• Background with Month-to-Month Analytics and Accruals
• Background with Fixed Assets
• Background in making sure that accounting entry are accurate.
• Ability to deliver accurate and timely financial outputs.
• Excellent communication skills, with the ability to build relationships with people at any level in the organization.
• Excellent organizational skills
• Passion for process improvement and Simplification
• Strong system skills, including proficiency with Microsoft Office
• applications and enterprise resource planning software (ERP).
• Performance-orientated and Responsive.
• Natural ability to lead and inspire people.

We have a Hybrid Work setup (Once a week), and flexible work schedule and we promote Work-Life balance an APAC focus means no graveyard shifts!

We also provide exciting perks such as Spotter Bonus, HMO with Free Dependent, Leave credits, Performance bonuses, and a work-life balance environment

VirtualStaff365 is an outsourcing business, recruiting and managing quality candidates and staff for our Australian clients. Our staff are working remotely, and reside predominantly in the Philippines.

As a fast-growing business in a fast-growing sector, we're seeking an HR Assistant to join our team.

Key Performance Areas of this position:

1. Maintain time & attendance records.

2. Maintain leave records.

3. General staff support functions.

4. Maintain timekeeping system-related data.

5. General staff and client correspondence.

6. Record keeping and reporting.

7. General management support.

Duties and Responsibilities of this position:

1. Assist with time & attendance-related matters and communicate with clients.

2. Keep clients updated on staff whereabouts.

3. Maintain and keep attendance and leave records accurately.

4. Maintain Time Dr records and update/amend hours as required.

5. General administrative and data processing / capturing tasks.

6. Assist with general staff and client correspondence.

7. Assist with onboarding and offboarding of staff and related functions.

8. Assist with gifts, cakes, vouchers, etc as and when required.

9. Assist with public holidays and office closure correspondence.

10. Assist with disaster management and recovery.

11. Maintain daily, weekly, and monthly reporting.

12. Accurate reporting, administration, and data processing.

13. Professional client liaison to give effect to the abovementioned tasks.

Key Performance Indicators for this position:

1. Clients are kept updated whenever a staff is late for work for 10 minutes.

2. Keep clients updated on staff’s whereabouts until the staff is back online and working.

3. Accomplish weekly and monthly reports on time.

4. Send gifts and other requirements to staff promptly.

5. Attendance (daily) and leave tracker (as needed) documents are updated regularly.

6. Onboarding and Off-Boarding Staff efficiently and professionally.

• Relevant HR qualification (desirable)
• 3+ years of experience in:
• Home-based HR/staff/client support assistant services
• Generalist HR admin and assistance
• Working in a professional client-facing environment
• Experience working in a fast-paced/dynamic environment

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)

The Sales position is responsible for revenue generation from new and existing customers within event portfolio in Informa Markets Philippines. This role will manage Sales to different tier customers depending on the market and brand context.  This team is critical to the business, as the key to our success is retention, growth and cultivating new business.

The Sales role will involve a combination of internal and external sales activity, meeting customers face to face and attending competitor events. He/ She will sell to valued existing customers, generate new business, and performance will be evaluated based on achieving revenue and new business targets.

The Sales will be expected to develop their awareness of the brand industry, building greater insight over time. Maintaining and strengthening the relationship throughout the year is an important focus, to develop an understanding of the customers’ needs and expectations from their attendance at the event. He/ She will understand the customers’ needs and articulate a compelling value proposition as part of the sale. They will have a significant role in supporting re-booking of customers at an Event, while also providing support as a guest re-booker for other brands.

Job Responsibilities:

• Meet or exceed revenue target for assigned accounts through sales (digital, booth, sponsorship/ advertisement, and fully integrated packages)
• Sell to existing/ lapsed customer accounts with engaging conversations and compelling proposals while guiding them through buying process
• Prospect and close new business opportunities inside and outside of existing client base through cold calling and follow-up calling
• Leverage understanding of customer buying trends to help develop Sales plans and approaches
• Execute on assigned Sales campaigns, against accounts, products, and revenue targets, in line with sales plan
• Support the on-site re-booking of existing customer accounts, in line with at event account allocation and sales targets
• Maintain accurate pipeline, sales activity, and customer information within Salesforce (CRM system)
• Distribute customer insight and marketing information to marketing team
• Manage the handing over of sale information and customer requirements (via Salesforce) to the event Operations and Brand teams