• Responsible for preparation of various monthly reports required by Department Head
• Supervise and control subordinates to discharge their duties in an effective and efficient manner
• Daily review and posting of general cashier's report and back office collection
• Monthly preparation  and online filing of the business taxes of the Hotel on a timely manner 

Exciting Career Opportunity Alert!

Global Strategic is on the lookout for a talented Supervisor to join our dynamic team. If you're a natural leader with a passion for driving results and inspiring others, this is your chance to shine!

Why join us?

• Lead a dedicated team in a thriving environment
• Be part of a global company with growth opportunities
• Make a real impact with your skills and expertise

If you are interested in applying, send your resume to Careers@GlobalStrategic.com.

Responsibilities:

• Review and analyze program performance metrics to identify needs and opportunities for improvement.
• Provide written performance appraisals, setting clear objectives and expectations for team members.
• Act as a key escalation point for Supervisors and front-line team members to address and resolve operational issues effectively.
• Identify program-related issues and oversee the resolution process, ensuring timely and effective communication.
• Maximize the potential of team members through coaching, mentorship, and effective performance management techniques.
• Track client issues, maintain correspondence, and ensure timely resolution to enhance overall client satisfaction.
• Support organizational goals by implementing and facilitating processes that promote continuous improvement, leading to enhanced service quality and reduced operating expenses.
• Regularly review and optimize workflows to ensure efficiency and effectiveness in service delivery.

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management within a BPO environment, with a strong understanding of operational processes.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving skills to interpret performance data and implement improvements.
• Ability to manage client relationships and effectively address escalated issues.
• Experience communicating with clients in the United States is a plus. 

• Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel
• Handles guest comments and complaints, ensuring follow-up
• Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
• Guarantees that equipment is kept clean and well maintained

Junior Finance analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets.

It is key to be flexible as the tasks may change and be added to. It will be key to contribute to the continuous improvement of our processes and it will be expected that the analyst will bring ideas to the Arch team by utilizing their expertise or previous experience.

• Process bureau settlement into IRIS and process cash allocation.
• Create front sheets and process cash allocation for non-bureau premium .
• Join special projects within Finance to be cross-functional
• Communicate directly with Underwriters and Brokers for complex accounts.

The Warehouse Operations Supervisor is responsible for overseeing and managing daily warehouse operations to ensure efficient, accurate, and timely handling of inventory and goods. This role is critical in achieving operational excellence and meeting business goals through optimized workflows, resource allocation, and compliance with standards.

Key responsibilities include maximizing storage efficiency through optimized warehouse space utilization, and streamline operations, ensuring seamless workflows that support productivity and cost-effectiveness. This role is vital in enforcing rigorous adherence to GMP/GWP, ISO/HACCP, Food Safety Standards, and Safety Protocols to uphold a safe, compliant, and high-performing environment that meets both regulatory requirements and quality standards.

Additionally, the said position works  with Subcon Agency to ensure they align with core team practices and operational standards, creating a cohesive and efficient workforce. Key areas of focus include managing Finished Goods (FG) Receiving and Putaway, Storage  Loading and Dispatch, and Delivery Documentation processes, ensuring each step is completed accurately, efficiently, and in compliance with standards. These efforts directly support the company’s goals of operational excellence, on-time delivery, inventory accuracy, and high service quality, driving customer satisfaction and business success.

• Prepare Payable vouchers and initiate the payment process in timely manner
• Review supplier outstanding statement
• Collect and review all documents necessary for preparation of the payment run
• Properly monitor the issuance of cheques and the safeguard of any unused cheques

Primary Responsibilities
•Troubleshoots and corrects daily disruptions to productivity.
•Ensures that the GBS Asia provides a high level of service to the Affiliate operations based on the Statement of Work.
•Manages the staff operations and administration for the GBS program, including optimizing shift schedules, according to Affiliate needs.
•Proactively manages performance, throughput, utilization, and quality via established KPIs, alerting program leaders of deficiencies in a timely manner.
•Main GBS Asia point of contact for Affiliates regarding all operational issues.

Specific Responsibilities
▪At all times, complies with SGS Code of Integrity and Professional Conduct.
▪Manages the process for and participates in the recruitment of the new GBS staff on behalf of Lab Affiliates with operations housed in GBS Asia facilities.
▪Ensures that the working conditions are provided and maintained, including office space, computers, desks, etc. Troubleshoot and initiate corrective and/or improvement actions as needed to ensure local operations integrity is maintained.
▪Maintains a working knowledge of all analytical procedures in the lab sections being supported by the team.
▪Organizes, manages and perhaps participates in staff training requirements, opportunities and schedules in coordination with Lab Affiliates.
▪Manages staff schedules, including shift schedules, attendance and time off requests in coordination with Lab Affiliates managers.
▪Supports all GBS Technical Coordinators in their management of daily work assignments and delivery performance.

Supports Lab Affiliates with annual performance reviews of GBS lab staff housed under GBS Asia, especially access to or entry into the local TalentForce system.

▪Ensures that systems in place to compile, monitor and report KPIs as outlined in the Statement of Work are properly accessed, functioning and updated.
▪Assists in the implementation of specific operational improvements as identified by the Lab Affiliate manager. These projects will focus on the improvement of quality, efficiency, accreditation compliance, communication and technical improvement.
▪Looks for local GBS efficiency gains by being aware of new tools and reviewing existing procedures.
▪Participates in regular calls with the Global Process Owners (GPOs) and Lab Affiliate managers in order to discuss operational issues, plans, etc.
▪Represents the Lab Support program internally within GBS Asia and the global business lines.
▪Facilitates and hosts visitors from SGS Global and Lab Affiliates as needed.
▪Reviews and provides any corrections to monthly expense reports to the Lab Affiliates using the services of GBS Asia
▪Ensures all GBS operations are fully coordinated and compliant with the GBS Lab Support Program Manager.
▪Ensures work area in GBS is kept clean and presentable at all times.
▪Remains familiar with SGS quality assurance procedures.
▪Complies to all SGS QHSE and HR policies and procedures.

The Research and Development Supervisor ensures that:

1. R&D system and process procedures are in place.

2. Insights from customers for new products are captured.

3. Initial hazard analysis and risk assessment of new products are conducted before product development.

4. Experimental design and project timeline are created; milestones and targets are monitored and accomplished.

5. Product labels of all new products are compliant to applicable Regulatory and Statutory standards. 

6. Appropriate packaging materials are developed and approved for use in all new products.

7. Specifications and other requirements for new products of Institutional customers are established, reviewed, and communicated to QA, Procurement, and Production.

8. Requirements for registration of all new products are prepared accurately.

9. Product Costing and margins of new products are computed in coordination with Finance.

10. The performance of newly launched products are monitored; troubleshooting of quality and performance concerns are conducted; and appropriate action plans are recommended and implemented.

11. Competitive benchmarking reports are available in a timely manner with necessary conclusions and recommendations.

12. All reports submitted by the R&D Product Technologist are reviewed, verified, and approved for dissemination to appropriate stakeholders.

Other Tasks

1. Mentors and develops Junior R&D Personnel.

2. The R&D Supervisor takes a prominent role in the implementation and maintenance of systems such as 5S/GMP, Safety, HACCP, Halal, Food Safety and ISO.

3. The R&D Supervisor actively participates in all company programs on quality improvement, safety & security, sustainability, corporate social responsibility and risk management.

4. The R&D Supervisor may be assigned to other related tasks as directed by the R&D Manager.

Primary Responsibilities    

• Responsible in tax reporting and compliance.
• Assist in tax and regulatory audits
• Assist in external & internal audits as well as statutory audit.
• Extends help in completion of Hyperion reporting.

Specific Responsibilities   

Tax Reporting and Legal

• Reconciles and prepares the following tax returns and computes tax liabilities prior to payment and electronic filing in  EFPS:
  • Value Added Tax – VAT
  • Withholding taxes (compensation, expanded and final tax)
  • Fringe Benefit Tax – FBT
  • Other tax reports and listings
  • Corporate Income Tax
  • Documentary stamp tax
  • E-submission of tax listings such as monthly alphalist, input VAT & output VAT
• Prepares annual compliances.
  • Annual Information Returns (Form 1604F, 1604E, 1604C)
  • Annual alphalist
  • Inventory List
• Runs and prepares the annual books of accounts submission
• Assist in responding and taking action on letters received from BIR, LOAs, Tax Mapping and government regulatory agencies for queries and assessments.
• Initiates processing of new and renewal application of business permit for all locations and related documents such as barangay clearance, community tax certificate, etc.
• Process tax clearance and other related tax documents
• Assist in annual business permit and other local regulatory requirements.
• Files and maintains tax and legal documents and other financial records to ensure completeness and orderliness based on established guidelines on filing system.

• Assist in legal document request related to corporate secretary and other bidding requirements of business units.
• Ensure application and compliance with tax treaty applications, tax residency certificate and other tax certifications.
• Proper filing and documentation of financial records, in accordance with the tax and legal guidelines and issuances.
• Assists in preparing and coordinating with the internal for HFM/Hyperion Group reporting.
• Properly update the BLIKA system – for annual compliance and risk assessment
• Coordination with the Regional Tax Director, if needed

As a part of Controlling team, you will manage SAP Master Data and support the team in monthly closing activities. During month-end closing you will execute project capitalization and cost allocation and will support on the solution of the errors related to the employee time management. You will maintain the documentation for the master data and month-end closing activities and create reports.

Your tasks:

• Manage SAP Master Data, ensure the correctness and availability of the master data for Business usage
• Support CO month-end closing activities
• Support project capitalization process
• Execute needed adjustments in employee time management tool
• Support CO allocation process

Key Responsibilities: 

• Maintain accurate financial records, including accounts payable, accounts receivable, and general ledger management 
• Prepare financial statements and monthly reports for management review
• Ensure compliance with NYS and federal tax regulations and filing requirements
• Reconcile bank statements 
• Collaborate with external accountants and auditors for tax preparation and financial audits
• Preparing grant-funded projects expenses claim documentation and evidence
• Financial forecasting and planning
• Collaborating on the creation of costings for client and project proposals
• Implement and maintain internal accounting policies and procedures
• Collaborating with our engineering team to develop and improve internal tools and systems for automating tedious finance-related tasks

As an AP Supervisor, you should have the required expertise to:

• Collaborate directly with external and internal stakeholders on a day to day basis.
• Develops guidelines for proper handling and coding of invoices to maintain general ledger expense account and inventory records.
• Review of Invoice processing in accordance to SOX and AP Key Controls Policy.
• Review and Reconciliation of vendor accounts on a regular basis.
• Ensure regular and updated monthly Balance Sheet Reconciliation for all AP US accounts.
• Facilitates correct and timely clean up drive for AP Trade and GRIR accounts.
• Complete problem resolution, analyze aging reporting, and open GR report to solve pending issues.
• Compliance with SSC Accounts Payable KPIs and process metrics.
• Perform other related duties as assigned.
• Will be responsible in the support tasks of Accounts Payable.
• Will support the Company in providing process review and maintenance, reporting which includes team performance metrics, capex & balance confirmation, AP Backlog, SNOW Report, cash & capex forecast, Month end reporting (ISP, Accrual), accounts review & reconciliation.
• Will be directly reporting to AP  Manager. Should be keen into details, willing to extend working hours and during holidays.
• Would be directly responsible for team with specific portfolio of vendor invoices and/or accounts

REQUIRED QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Proficient in accounting software (ORACLE/SAP) and Microsoft Office.
• Thorough understanding of accounts payable functions
• Excellent supervisory and analytical skills.
• Excellent organizational skills and attention to detail.
• Ability to motivate staff.
• Amenable to Work From Home set up

About the job

Reporting to the Kitchen Production Manager, this TEAM LEADER role is crucial in enhancing the customer experience by managing all kitchen operations effectively. This role ensures that every meal served meets IKEA's standards of quality and customer satisfaction. Leadership in this position will motivate the team to exceed expectations and create memorable experiences for every customer. In the absence of the Kitchen Production Manager, this IKEA Food Team Leader is expected to also work and report to the Commercial Restaurant Manager or the Commercial SFM & Bistro Manager.

Your assignment

• Engage with customers regularly to gather feedback on their dining experiences, using this information to refine and improve kitchen operations.
• Maintain a deep understanding of the store’s business goals and IKEA Food service objectives and develop strategies to enhance kitchen efficiency and effectiveness.
• Develop and manage manpower schedules, ensuring efficient timekeeping and optimal staff utilization. 
• Supervise staff to ensure correct portion sizing, presentation, cleanliness during service, and adherence to IKEA’s service standards, including greeting, smiling, and thanking customers.
• Create and execute commercial plans for new product launches, including menu planning and marketing initiatives.
• Organize and conduct training sessions for staff on new launches, reinforcing IKEA’s service standards to ensure proficiency and exemplary customer interaction.
• Prepare essential documentation such as product preparation and food allergen information charts to ensure compliance and enhance customer service.
• Manage the ordering of food and non-food items, maintaining optimal stock levels and securing stocks for service through diligent monthly par level preparations.
• Monitor and ensure strict quality control over food preparation and presentation, while managing kitchen costs to align with budgetary constraints without compromising quality.
• Oversee relationships with service providers, such as the uniform laundry service and repairs and maintenance service providers, to ensure services are delivered cost-efficiently and that billing is conducted on time.

SUMMARY OF THE ROLE:

As a Senior Accounts Payable Accountant (Japanese Speaker), you will be responsible for managing daily financial transactions, ensuring timely processing and validation of invoices. This includes matching Purchase Orders and Goods Receipts, resolving invoice discrepancies, and handling inquiries from complex suppliers and stakeholders. Additionally, the role involves reviewing and reconciling supplier accounts, preparing monthly balance sheet reconciliations, and supporting continuous improvement initiatives. Compliance with company policies, accounting standards, and audit requirements is essential, along with performing assigned ad hoc activities.

JOB RESPONSIBILITIES AND ROLE ACCOUNTABILITIES:

• Perform day to day financial transactions, including timely and accurate processing and validation of invoices.
• Ensure that Purchase Orders (PO) and Goods Receipts (GR) are properly matched and processed (3-way/2-way match).
• Verify, investigate, and handle invoice discrepancies and invoices on hold for assigned entities and suppliers.
• Complete problem resolution, analyze aging reporting, and open GR report to solve pending issues.
• Handle and resolve inquiries from complex suppliers and stakeholders.
• Work cross functionally to resolve any invoice/payment issues.
• Review and reconcile complex and critical supplier statement of accounts against company's records.
• Prepare balance sheet reconciliation at month end for the assigned accounts.
• Support continuous improvement initiatives and on-going projects
• Compliance to prescribed to company policies, accounting standard procedures and audit or SOX requirements
• Perform ad hoc activities as assigned.

SUMMARY OF THE ROLE:

As a Senior Finance Analyst - Shared Services, you will be responsible for reconciling bank transactions with Accounts Receivable (AR) and Accounts Payable (AP) records on a daily or weekly basis. Key tasks include verifying financial transactions, resolving discrepancies between bank statements and accounting records, and working with departments like AP, AR, and treasury. The role also includes posting journal entries, performing monthly bank reconciliations, and handling US bank account reconciliations. Additionally, it supports audits by providing necessary documentation and explanations, assists with month-end closing activities, and may participate in special projects related to bank reconciliation and Treasury Management Systems

JOB RESPONSIBILITIES AND ROLE ACCOUNTABILITIES:

• Monitor and reconcile records between bank transactions and AR/AP sub-ledger on a daily/weekly basis
• Verify the accuracy of financial transactions such as payments, receipts, and transfers.
• Match and verify individual items on the bank statement with accounting records to detect discrepancies or errors.
• Investigate any discrepancies, such as missing transactions or incorrect entries, and take corrective actions.
• Coordinate with other departments, such as accounts payable, accounts receivable, and treasury, to resolve issues.
• Post journal entries for reconciling items (e.g., bank charges, interest income, miscellaneous deposits, or other adjustments) to the general ledger.
• Perform monthly bank reconciliations in account reconciliation tool for all assigned bank accounts.
• Will handle reconciliation for US bank accounts 
• Assist in providing the necessary documentation and support for internal and external audits.
• Provide explanations for any discrepancies or adjustments identified during audits.
• Support other month end closing activities
• Assist in special projects related to bank reconciliation and Treasury Management System when necessary.

Your responsibility and punctuality will be crucial in ensuring that our front-line services run without disruptions.

You will be expected to:

• Ensure inspection booking are following customers’ requirements.
• Communicate with customers, suppliers and back-office teams to ensure inspection booking containing all necessary information and all elements are clarified before proceeding with the inspection.
• Quote the inspection order based on the estimated workload and following quotation rules. 
• Be the link between the inspectors on-site in the factories and our customers all over the world.

• Lead the reservation team, providing guidance, training, and performance evaluations
• Manage all aspects of the reservation process, including phone, internet, and email bookings
• Implement and maintain policies to optimize room sales and occupancy rates
• Collaborate with other departments to enhance guest experience and streamline operations
• Monitor reservation trends and provide insights for strategic decision-making
• Handle complex inquiries and resolve customer issues promptly and professionally
• Ensure compliance with company standards and industry regulations

This position will be responsible for managing our Laguna, Philippines based global finance shared service center (SSC) supporting US, Europe and Asia based accounting and transactional activity. This will include managing and leading staff, establishing key metrics and reporting methods and working with global process owners. The Director will provide vision and direction for activities covering global Accounts Payable, Expense Reporting, Fixed assets, Bank Reconcilliation and  Accounts Receivable processing. The Director will manage the continuous development and improvement of the shared service center to incorporate future accounting and finance services. The Director is responsible to ensure timely, accurate and efficient accounting, reporting, controls and transaction process are in place. Primary responsibilities will include:
• Set clear strategic vision for the SSC, and communicate upstream (leadership, customers) and downstream (SSC staff )
• Ensure alignment of SSC strategy with business requirements and effectively deliver SSC services to the internal/external customers
• Direct and oversee the day to day activities of the Shared Service Center including quality of services, team building and continuous improvement
• Develop key metrics and reporting processes to global process owners, work together with global process owners on process improvement to strive for best practice
• Effectively work and maintain key relationships with business area customers to ensure service requirements are met or exceeded for all service areas of accounting included in the Shared Service Center
• Ensure compliance with corporate SOX and key controls, adherence to US GAAP, IFRS and other statutory requirements and support for audit requirements
• Developing and implementing process and technology improvements, primarily for remote delivery
• Establish and support creation and delivery of staff training program

As Accounts Receivable Analyst 1, he/she is the focal person of all rebates programs in his/her area and managing the day to day activities related to Accounts Receivables 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal point for global rebate programs & rebate bulletin 
• Load system data required to calculate earned credits
• Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies 
• Responsible for timely communication of credit memos and contract notices.
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Provide support and training to customers rebate submission process
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

As a  Senior Finance Analyst, will act as the focal person of all POS and inventory concerns in his area and  managing the day to day activities related to POS Management
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct reconciliation of customer point of sales and inventory against company records
• Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates
• Provide support and training to customers regarding the point of sale data and inventory report process
• Load system data required to reconcile inventory
• Analyze distributor disputes in line with POS and inventory mismatch
• Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
• Manage files, records, transactions and other office procedures and maintain audit trail
• Ensure targets, measurements and service levels are met

• Ensure accuracy of all charges and credits to the various debtor accounts and ensure that it was posted on timely
• Accountable for the accurate processing of all AR accounts
• Calculate and accurately post credit card commissions daily
• Accurately process all monthly statements, ensuring that they are mailed promptly

As an AP Supervisor, you should have the required expertise to:

• Collaborate directly with external and internal stakeholders on a day to day basis.
• Develops guidelines for proper handling and coding of invoices to maintain general ledger expense account and inventory records.
• Review of Invoice processing in accordance to SOX and AP Key Controls Policy.
• Review and Reconciliation of vendor accounts on a regular basis.
• Ensure regular and updated monthly Balance Sheet Reconciliation for all AP US accounts.
• Facilitates correct and timely clean up drive for AP Trade and GRIR accounts.
• Complete problem resolution, analyze aging reporting, and open GR report to solve pending issues.
• Compliance with SSC Accounts Payable KPIs and process metrics.
• Perform other related duties as assigned.
• Will be responsible in the support tasks of Accounts Payable.
• Will support the Company in providing process review and maintenance, reporting which includes team performance metrics, capex & balance confirmation, AP Backlog, SNOW Report, cash & capex forecast, Month end reporting (ISP, Accrual), accounts review & reconciliation.
• Will be directly reporting to AP  Manager. Should be keen into details, willing to extend working hours and during holidays.
• Would be directly responsible for team with specific portfolio of vendor invoices and/or accounts

REQUIRED QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Proficient in accounting software (ORACLE/SAP) and Microsoft Office.
• Thorough understanding of accounts payable functions
• Excellent supervisory and analytical skills.
• Excellent organizational skills and attention to detail.
• Ability to motivate staff.
• Amenable to Work From Home set up

The Fixed asset Supervisor is responsible for the overall fixed asset accounting and reporting of Western Digital’s (WD) Asia Pacific region.   She should ensure that a robust accounting controls, accounting quality and compliance are in-placed.  The position will report to the Fixed Asset Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and oversee the daily operations and monthly closing activities of the Fixed asset process
• Review of monthly, quarterly, and annual reporting including reporting packages for management team, tax requirement and various ad hoc requests
• Manage the fixed asset team to meet Fixed asset department objectives
• Be a business partner by reporting accurate numbers and support operations team from an accounting standpoint

• Manage or Participate in corporate initiatives projects and ensure that finance tasks and activities are addressed in a timely manner
• Establish and enforce proper accounting methods, policies and principles
• Primary responsible in interacting with external and internal auditors and ensuring smooth audit close.
• Management of FA analyst’s individual career objective, development, and performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct collections per contract and invoice terms by directly interfacing with customer and managing customer payment cycle.
• Identify and resolve discrepancies, issues, and disputes timely and within established policies and procedures.
• Monitor accounts receivable reports and update payment / remittance status information.
• Reconcile accounts receivable against payment and against customers’ accounts payable records.
• Review customer aging data to identify and select delinquent accounts for collection.
• Provide second tier support and research & review complex matters with customers.
• Minimize bad debt risk and maximize accounts receivable collections.
• Prepare weekly Collections Reports, track progress, and provide clarification in management reports.
• Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
• Prepare and send customer statements/billings, invoices, etc.
• Provide collections input in Weekly Cash Forecast file in accordance with customer’s payment commitment or payment trend/behavior.
• Manage files, records, transactions, and other office procedures and maintain audit trail.
• Assist with key periodic (month end close, quarter close, yearend etc.) business activities.
• Interface with business partners with regards to process changes, upgrades, and enhancements
• Ensure targets, measurements and service levels are met.
• Supports Quarterly Revenue Recognition Test